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Fraud Scam etc, Keep in mind it is just as easy to post a false positive review as a true negative review.

Capital One had no record of recent contact when I called the number on my card
Washington
 Sep 26th, 2017
Just called back as well after VM said there was fraud. Said I had "won" a 100.00 gift card. Starting asking me for my address, CC# etc. I told him they should already have that info. I have dealt with cap One in the past and they are normally very professional. This guy was reading crap from a script so I hung up. Oddly, I work with DOJ helpingprosecute frauduklent call centers!
Virginia
 Sep 13th, 2017
I contacted capital one and this is a legit fraud department number. But I would give them my personal information let them tell you your information.
New York
 Aug 01st, 2017
"Marco" called me about an alleged fraudulent transaction on my credit card. He had correct information from my account, but had a very heavy foreign accent. Also, the Caller ID did not give the CC company name. I told him I would not give any info over the phone, and to contact me via email. Never heard from them.
Florida
 Jul 11th, 2017
SCAM 800-215-1921 DO NOT PROVIDE SS# NEITHER CARD# IT IS SCAM, IF YOU RECEIVE A CALL FROM THIS GUYS TO PLEASE RETURN THE CALL, YOU SHOULD CALL DIRECTLY TO THE NUMBER ON THE BACK OF YOUR CARD. Some one called saying his names was Marco asking to return his call. When I returned it, MIKE answered the call and told me that Marco is not there. After that, hi asked for my SS# or CARDS# to pull out my info. I did not felt comfortable giving my info. I told him that I am gonna wait til they called me back again and he hanged up on me. SCAM!!!!!!!
Florida
 May 01st, 2017
SCAM! I called the number on the back of my card and was told NO ONE from capital one had called me. My customer service rep confirmed this with the fraud department.
Washington
 Dec 06th, 2016
scam.
also their fax number 866-377-1123 that youre supposed to fax your social security info and signature and address, etc.

huge scam
walter
 Sep 23rd, 2013
This is a legit Capital One phone number from their fraud dept. After receiving a phone call from this number today (and a voicemail because I didn't answer), I called Capital One from the number on the back of my card. When I asked to talk to someone from the USA that I could actually understand, I arrived at Brandy. She had no record of anyone calling me this morning. She transferred me to the fraud dept. (I do have an ongoing case which Capital One initially notified ME of). The person that took my call in the fraud dept. transferred me to Jeff, the guy that called me this a.m. He said Brandy would not have a record of his call & that they work separately. Jeff was working on my case & wanted to know if I had ever done business with the company in question. When in doubt, do NOT call a number, call the company & work your way to the fraud dept.
Linda
 Jan 11th, 2013
1-800-427-9248 is a legitimate number for the Capital One fraud services. Another legit number is 1-800-215-1921. I got a message to verify a recent purchase, and the message said to call back at "800-427-9248 or the number on the back of your credit card." I was cautious and called the main bank number, and was eventually transferred to the Fraud Unit. They had placed the call and they were indeed verifying a purchase.
Steve
 May 05th, 2010
Scam???
JC
 Aug 04th, 2009
1st told me to call 800-215-1921 and ask for Marjorie, did that and she wasn't there but left a message for me to give her my card# or SS#, (right, I'm not that stupid) This was for a fraud claim that I had already been contacted about and canceled the card a day or so earlier, so wonder why I needed to call and give info again. SCAM?!
Dodi
 Jul 02nd, 2009
I think it is a scam number too.
Dodi
 Jul 02nd, 2009
SCAM
ROBERT
 Jun 24th, 2008

13 Comments