This number is a "business development specialist" that helps small businesses get more work, if you qualify. Qualifying is buying an ad on Verizon's super pages a web yellow pages. Verizon is a pain to do business with. They send bogus bills for more then you owe, automatically renew your contracts and over bill & misuse credit cards numbers. Then they turn you over to a collection agency that pretends they are attorneys. Avoid Verizon !