Caller ID. Why hasn't Suntrust done something about this? I plan on calling them the tomorrow.
It's on behalf of Suntrust with Maritz Customer Experience. Maritz is actually a well known and reputable market research firm.
California Apr 03rd, 2015
Got a call from this number at 7:09 and again at 7:35pm est, and my unwanted call phone app flagged it, I do bank at Suntrust, but I am not talking to anyone from a questionable number, too many crooks out there.
A woman's voice on the line asked me if I, or another family member had visited the Suntrust Bank on Fulton Industrial blvd.,that they were doing a survey, I told her that I had not visited that branch, and not to call me anymore.
to stop the calls. Also go into SunTrust Banks and demand that they stop this. Perhaps if enough customers will complain they will stop.
I received this phone call while i was taking a great nap. I answered then he hangs up. Hmmm. WTF!
Just got a call from them. Suntrust appeared in the caller ID. They are my bank so I answered. The caller hung up immediately upon my answering. If they were REALLY Suntrust, they wouldn't have hung up. Isn't there a law that they could be charged with for posing as a bank institute?
Caller ID showed only the phone number and VA, USA. I don't answer calls unless the calling party is identified in the caller ID. They didn't leave a message so it couldn't have been that important.
Raleigh NC Aug 27th, 2013
survey company calling to ask questions about recent service from a Suntrust bank, she asked how was my experience with the teller.
I told her I used ATM not a teller, she asked if I would take a few questions about my experience. I told her what can you expect from a machine, and said Goodby.
Recording was heard about some company wanting my opinion on something. No company was named and no product was mentioned.
Ok.. I was freaking out because of this phone call but come to find out.. they are just a survey from my bank. They dont ask any personal questions.. just if the teller did this or that... so they are safe.. just so you know... :)
prettyjuls May 18th, 2013
Beware ! ! ! They Are Not Who They Claim To Be - This Is A Subversive Attempt To Verify Who You Are.
The Only Way To Stop These Kinds Of Calls Is To Make Them Pay. Always Answer - They Have To Pay For Completed Call. Keep Them Talking As Long As Possible With Fake Info So They Have To Pay More.
Alex Copeland May 11th, 2013
This caller calls every single day when I'm in bed at night. It really pisses me off. From the name I would think it was a poll call because the caller ID reads Merritt Research.
Rec'd call from this number, said they were a research firm and had every right to call even if you were registered on the National do not call list, which I am. Provided the number 800-864-8601
to be placed on "their" do not call list. Which I did.
I also filed a complaint on that number also. I should not have to be put on "their" do not call list when I'm registered on the National do not call list. I hate these kinds of call..........
the person is asking for a short survey on behalf of suntrust and they said its from merit ,,i tried to call them back ,,no answer ,its a scam to get the account details ,,,do not give ur email ,,,ssn or date of birth or account number wheather they are from the bank or not
This was a recorded message for merits research sounded like a poll company calling to get my opinion on something or the other.
Ron Haithcock Feb 12th, 2013
survey company calling to ask questions about recent service from a bank
Said they were from suntrust. Don't care if they were or not. I have a "banker III" I deal with at suntrust. Keeping my account with her is my feedback. Should this be an actual suntrust employee, agent, or soliciter, I will consider it accordingly.
It's a research company Suntrust Bank uses. You'll get a call after talking to a Suntrust customer service rep asking to take a survey about your experience.
This company is misrepresenting itself as Suntrust and this is a fraudulent attempt to solicit information.
When answered nobody replies. I said Hello twice and hung up.
No message just a missed call from this number, no idea who it is from or why. It came to my cell phone.
they stated that they were inquiring about a recent visit to a Suntrust bank and want some info about it. I said the person was not available. They ask when will be a good time to call. I said don't know, they said thank you and hug up
They stated that a family member had recently sent an email to Suntrust. I said no they hadn't. They said ok, thank you and hung up.