collection
person
business
company
money
ms
pay
franklin
debt
tupelo
collector
It called once about three weeks ago. My mother said the caller sounded angry. It called this morning. No message on the machine. It called again this afternoon. Twice in one day. Now it's just harassment.
 Feb 12th, 2013
Call Lexington Law 888-683-2455 they will end collector calls and clean up credit scores for you. I had an ex-wife leave me a mess, they took care of business at a reasoable fee! I wish I would have found them sooner.
Texas
 Oct 24th, 2012
I got a phone call today, but they didnt leave a message. I have a program that allows me to look up numbers (even unlisted), so I found out who it was, googled the info and came up with this site.

I simply blocked the caller, so if they call again it automatically goes into my voicemail w/out ringing, or bothering me.
South Carolina
 Apr 27th, 2011
I've been receiving phone calls from Franklin Collection Services, Inc. for over 6 months. It is always a recorded message asking for one woman's name. I have tried several times in the past to talk with them, usually told to hold for a supervisor. After 5-10 minutes I am cut off. Today I got through to a supervisor claiming to be Mike Clay. He said my phone number would be removed from their listing. We'll see. I'm trying to track down this name right now. The company is listed in Tupelo, MS. This phone number is listed as St. Louis, MS. Other phone numbers they have called me from are: 210-591-0430 and 662-690-2284. I believe this is to prevent us from using calll blocking. Any ideas how to stop these people, or hurt their business until they start doing a better job?
 Feb 02nd, 2011
Have had several call from this number
Alabama
 Jan 10th, 2011
Ms. Perry, your caller's legal threats were unlawful under the FDCPA, which I referenced here a month ago. I won't even get started on the other thug-like tactics you report. Don't answer any questions and do not make any deals with snakes like this. If they want your money so badly they can dun you on paper, within five days of that initial call, as the law demands. As a rule of thumb, the more hostile the collector, the less proof of claim he has.
 Nov 23rd, 2010
Mike Clay call my house, fast talking harassing me, telling me he were going to take me to court for not paying my bill. I ask him could i make some arrangement he stated in an aggressive manner when did you get paid, he said if you got paid last week why can't you pay now, i stated i don't have any money, he said where do you work, what bank do you used, I am going to begain the law suit on you.
Alabama
 Nov 23rd, 2010
All you need do, Kay, is use that scroll wheel in the comments or the call list and you will see the caller identified. That's how these sites work.

Please do not assume like KittyKat the calls have an honest purpose. Debt collectors don't all care if the correct person pays or if the debt account is legitimate. Since you do, on a live call question everything, reveal nothing, and make no verbal agreements.

As to the more evasive calls, the FTC makes two demands of third party collectors which are sometimes in conflict. A collector must make "meaningful disclosure" of its identity yet respect the privacy of whoever is named on a debt account. Some collectors fear that leaving a message may expose account discussion to the wrong person, a punishable offense. Many others have turned to the clumsy practice of trying to get a person to self-authenticate in a canned mesage. Hence these absurd commands to stop listening if you're not the intended target.

The DNC registry is for telemarketers, meaning sales. Charities, debt collectors, political speech, and surveyors are all exempt. If you are receiving misdirected or abusive calls from a third party debt collector, you may find relief in the provisions of the FDCPA, which regulates bad collector behavior. Learn your rights at FTC-dot-gov.
Rhode Island
 Oct 16th, 2010
FCSI called me at 08:20 AM this morning, Saturday. The man asked for a person that has my last name but no such person with the first name lives at my residence. I did not tell him my name. He asked several times to speak with this person and I told him no such person lived here nor did I know a person with that name. He somewhat apologised and we hung up. However, I have received several calls from FCSI at all hours but this was the first time talking with someone. I don't know what FCSI stands for but I don't want them calling.
Alabama
 Oct 16th, 2010
Alliance Collection Svc Omc in Tupelo, Mississippi (MS)
California
 Sep 23rd, 2010
bbb.org fille a legitimate complaint, I just filed mine
Georgia
 Aug 10th, 2010
I just got hung up on by these people.
California
 Aug 03rd, 2010
I keep getting calls from FCSI asking for my formal son in law. He has never lived here, so can't understand how they have my number. The calls are very annoying. This has been going on for quite some time now.
Iowa
 Jul 21st, 2010
Just called Ms McClain at her home to nip this in the bud right now. My mother died yesterday and I do not need this aggravation. I told her to pull my number and make certain that I'm not bothered again or I will sue, and bring the State Attorney Generals from MS and OK as well as the BBB down on her like a ton of bricks. She backpedaled, saying she didn't know what was going on and I informed her that there were over 100 complaints here on the internet and it better stop with me or there will be hell to pay!
Oklahoma
 Jun 28th, 2010
calls my phone everyday
Alabama
 May 26th, 2010
I don't know who this is, but they continually called and never leave a message. Today they called and laughed out loud, then hung up.
Mississippi
 May 01st, 2010
they call my house all the time no message so i answer and hang up stupid idiots
West Virginia
 Apr 27th, 2010
I always received this number with a machine saying. I hate it very much.
Alabama
 Mar 27th, 2010
they have made at least 75 calls to my # I am getting very tired of it
Tennessee
 Mar 19th, 2010
Calls from this number are driving me up the wall. They call multiple times a day searching for "Mr. Alexander" who I clearly am not. It is rather unfortunate that the recording states that if they have dialed the wrong number to hang up. Please don't confuse this with the false notion that they are removing your number from their call bank. One day when the calls had become too much I pressed the option as though I was Mr. Alexander...which might I mention lead me to nothing but dead air. It would be nice if they had a live person somewhere so that one could request to have the number removed. Due to a few companies such as this, I don't even bother looking for the phone when it rings anymore. Sad but true!
Alabama
 Feb 18th, 2010
These folks call all the time but it doesn't bother me. When I went to the county hospital, I knew that the Affirmative Action morons
would foul up any kind of billing so I was prepared. I purchased a MagicJack several years ago and pay $20.00 a year for a phone number.
The MagicJack quit working but that doesn't matter, any phone call to my MJ number is recorded and sent to my Email account as a Wav
file that I can listen to on my computer. It shows the number, time , date, etc and I'm not bothered by a ringing phone. The only number
I will give out to anyone who would possibly violate my privacy is the MagicJack number. Hospitals, Insurance Companies and especially
any government agency will only get the MJ phone number. If I need to talk to the caller, I can call them back from a prepaid cellphone. Be prepared. [8~{} Uncle Monster
 Jan 20th, 2010
I finally found the address on google street maps and it is a private residence. Tupelo has ordinances against a home business in certain areas.I had a friend living there to photograph the residence.and she is printing off this page to turn in the the phtos.Don't know if it's gonna help but we can pray.
Alabama
 Jan 06th, 2010
RE: my previous post
I just was just checking out Franklin Collection website. I noticed that they have a link for you to settle a debt right there on thier homepage. I tried to click it, but got an error saying website no longer ex
Mississippi
 Nov 26th, 2009
OMG!!! I am so glad I'm not alone in this harassing mess from this number. Just hit me tonigh to trace the number and thats when I found all you guys. These people call my home beginning @8am and call at least 3 times daily usually unit after nine o'clock....not to mention the 5 calls a day on my cell. I am a finance manager and have to work colledtions all day long...FYI....NO collector can call your home or cellular # after 9pm and if they are they need to be reported.They continue to ask for Alex. apparently this "alex" try are looking for has the same last name as mine which is VERY rare. I have lived in the state of MS for 30 years and have not one other person in this state with my last name.....can't even google it! my main cincern is how they have BOTH my contact numbers when it supposedly no me that they are looking for. Something must be done!!! Any suggestions would be great
Mississippi
 Nov 26th, 2009
They call all the time asking for a Kelly Taylor. I have never heard of this person. It is always a recording. They ask if this is Kelly Taylor or her spouse to press 1 if this is not Kelly Taylor or never heard of Kelly Taylor to hang up. This is getting too much.... When will they STOP... NO ONE LIVES HERE by that name.. I have had the phone number for about a year now... this recently started and it is everyday none stop!!!
Mississippi
 Nov 26th, 2009
I just recently got this phone number and have been receiving calls from collection agencies. It's becoming very annoying.
 Oct 13th, 2009
Must be a collection company calling me for 30 bucks. but they dont need to call at 9 pm shit!
Alabama
 Oct 12th, 2009
They called my dad today while I was at his house and he said that they have called three other times about "collecting a debt".They've had him worried about owing someone money that he didn't know about. My dad is 80 years old and very old school-never had a credit card, car payment, house payment, (in the 1950's bought materials as he got the extra cash and built the house as he went along or saved the cash and paid for the car outright). It irritates me that he has worried over this for a couple of weeks now. I called them back and left them my number-may have been a mistake-but they had better leave my dad alone!
Tennessee
 Aug 16th, 2009
they call here and when i answer it's an operator telling me they are all too busy with other customers...excuse me...you called me!! then when i finally talk to someone they can't tell me who they are and why they are calling until I give them information about myself! No way! Sue me, but I am not going to tell them anything until they can tell me what the heck they want!! then the lady had the nerve to hang up on me after saying that she hopes these calls continue to bug me! WOW! these people are fishy and screwed up!
 Aug 07th, 2009
They called again today after I told them to stop. During my conversation last time the guy abusively said I was going to "settle up right now" and kept demanding a bank account. I told him to quit calling my cell phone and his exact reply was, "Oh, we're gonna keep calling till you pay up. After his umpteenth demand for my checking account info he threatened to turn it over to his lawyer if I refused, that's when I hung up and will not answer their calls again.
 Jul 10th, 2009
Received an harrassing phone call for a bill that is in question. Mr. Washington, Supervisor wanted to ARGUE with consumer concerning how old the debt is and not giving Health Insurance Provider the opportunity to pay bill to Physician first. He wants consumer to pay the bill, even if consumer does not legally owe it.

FYI: All collection agencies are controlled and regulated by the Financial Advisor for the State of _______ (their location). Also contact the Attorney General Consumer Affairs for that STATE as well. I will do exactly that.
Take care and HAVE A NICE DAY!
Louisiana
 Jun 08th, 2009
If we all get together and sue these people for making these harressing phone calls to us,and win the case,then we can all split the money so we can mabe pay off these so call depts to the real people we might owe them to!
North Carolina
 May 28th, 2009
They say to call 1-866-550-8949 asking for "Shawn Phillips" to call John Carter. We don't know a Shawn Phillips, but since we've been getting these calls about every other day for 5 months (which we usually just igore) we decided to call Mr. Carter. We were told he works in the morning, so we called then. We got cut off serveral times, but were determined to speak with him. Ulitmately we were told that we could NEVER speak to him. Weird, since that's exactly what the message told us to do. They are located on Jackson St. Extension in Tupelo, MS. Like other people have said, they say EVERY time we do talk to them that they will remove our number or that it has been removed, or it's not in the system- so why dozens of calls then??

What can we do?
Mississippi
 Apr 15th, 2009
RUDEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
 Apr 02nd, 2009
Phone rings...upon answering, immediate hang up. I called them back and a woman answered. I tried to explain what had happened regarding the hangup and she hung up on me..TWICE. An Extremely rude annoyance at my place of business!!
Florida
 Mar 21st, 2009
The company that is calling you is Franklin Collection Services Inc. They are located in Tupelo, Mississippi. There website is franklinservice.com I hope this helps.
 Mar 17th, 2009
These idiots have harassed me for the last 2 years over somebody that I don't even know or that lives here. They have been told that and they insist every time they will remove my number yet they keep calling. I guess criminal harassment charges is next in order.
South Carolina
 Mar 16th, 2009
This is the company's website. http://www.franklinservice.com/ They may be calling you by mistake; I called their "800" number (not the "866" number!) and learned that they were looking for another person. I have no idea how they got my phone number - they should not be able to do that without verifying the number first because they are harrassing innocent people.

I would recommend calling them at the "800" number and ask exactly who they are trying to reach. The lady did say that she would remove my number immediately from their list which is what they are required to do. Hope this helps.
 Mar 07th, 2009
This company has called every day this week, saying "This is Kay." I have an urgent business natter we need to discuss and you must call me today at 866-779-8954." The message is a recording.

I am an attorney in TN and have just filed a complaint with the FCC today and will file also with the Mississippi BBB. Everyone else needs to do the same to teach these people a lesson.
 Mar 06th, 2009
have called twice with recorded message; I am an attorney in Tennessee; this appears to be a scam - may take legal action soon against this harrassment
 Mar 06th, 2009
They never say what they are calling about. Never ask for any picticular person. Just threating messages! I have only had this number for a month. I know i'am not the person they are looking for.
Louisiana
 Feb 05th, 2009
Finally reached someone at FCSI; they claimed a name who doesn't exist here. Said the number was provided by that contact but we have had the number for over 5 years now. I'm guessing someone made up the number for contact just to put something down on an application or with a credit card knowing they couldn't be reached here.
Mississippi
 Feb 04th, 2009
...according to the debt collections act, the collector may "not communicate with any such person more than once unless requested to do so by such person or unless the debt collector reasonably believes that the earlier response of such person is erroneous or incomplete and that such person now has correct or complete location information"...if you feel they have violated this then you may file a complaint with the Federal trade Commission:

https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en
Kentucky
 Dec 23rd, 2008
They called from 1-662-690-2284 and asked to call 1-866-779-8954. I try to call the first number 1-662-690-2284 but is impossible get somebody.... I was able to call 1-866-779-8954 and get somebody in the line that refuse to tell her name..., and kept asking about Matthew. My name is not Matthew. They said they call to the wrong number, but they continue to call several times a day.... Probably I will have to change my Ph. number. There several schemes that take your data and try to gt money from your credit cards and / or bank account , be careful and be aware.
Alabama
 Oct 29th, 2008
WE TOO HAVE NO OUTSTANDING DEBT AND CERTAINLY NOTHING IN COLLECTION. WE RECEIVE CALLS FROM THESE PEOPLE ALMOST ONCE A DAY. A RECORDED VOICE URGENTLY AND IN A VERY THREATENING TONE TELLS US TO PRESS 7 TO SPEAK TO REPRESENTATIVE. IF WE PRESS 7 THE PHONE RINGS AND RINGS WITH NO ANSWER. THEN I CALLED THE NUMBER AND LEARNED IT WAS A COLLECTION AGENCY. HOW DO THEY GET AWAY WITH THIS? OUR CALLS COME BETWEEN 8 AND 9 AS WELL.
Florida
 Oct 15th, 2008
They have been calling me for weeks now...saying that my local hospital turned me over to them. for not paying a bill, I know I didn't pay the bill I didn't pay it because the hospital screwed up and didn't file it on my insurance. I have talked to the hospital and I have talked to the insurance company...the idiotic woman with who I talked with at FCS couldn't seem to understand this and the only thing she seemed to be able to say was that just because I was refusing to pay didn't mean that it was gonna come off my credit report. Then she tried to get my banking information and my imployer information. I am about to call my lawyer they were very threatening and I am tired of them harrasing me. They start calling at 7 in the morning and don't stop until 9 at night. Then when you talk to them they are rude and make threats. I am also filing a complaint against them with the FTC. Then I am going after the stupid hospital that started all of this crazy mess.
Louisiana
 Oct 07th, 2008
CALLING MY CELL PHONE ON A SUNDAY WITH A THREATNING MESSAGE WHAT A**HOLES
 Sep 07th, 2008
FCS calls us at least twice a day with an urgent message. There is no answer at the #. These calls are anywhere from 8am to 9pm and on weekends. It is very upsetting. The message says it is an important business matter.
 Aug 27th, 2008
No clue claimed it was businees proposition ~ BULL!!! Nobody by the name they gave as ever lived here as we've always owned the house and the number for over thirty years
Alabama
 Aug 27th, 2008
The company was calling wanting a family member who had used me as a contact number.
 Aug 24th, 2008
lookup the report for 662-690-2284 - That number has more complete information about these scammers!
 Mar 17th, 2008
I got a call 662-690-2284 they said I was a on my ex's contact list, now my ex of 17 years hates me and wouldn't want me to know his business so I knew that they where lieing. They couldn't tell me what it was about, so I told them they had no business using my number or address, but I had no problem giving them his number and address and refused to give it until they swore they would never call my number or send me mail again. jerks, I'll log it and report em if they bother me again.
 Feb 19th, 2008
I continue to get phone calls and mail from this collection agency insisting that I pay a medical bill that the insurance paid IN FULL back in September. I started receiving calls from them AFTER the insurance paid the bill. Someone needs to get their head out of their ass and realize the bill has been paid and leave me the hell alone!!!
Texas
 Feb 15th, 2008
Here is Mr. Dan Franklin's direct line...call him...he sure calls us enough!

662-844-7776
 Jan 25th, 2008
Just received my 1st (and hopefully last) message on answer machine when I got home from work. Didn't recognize it, so looked it up and found this. My msg said, "One call to 1-866-550-8949, you can resolve this matter voluntarily today." Don't have a clue, don't owe anyone, am on nat'l do not call list. Will report them where ever I need to if they continue.
Louisiana
 Jan 23rd, 2008
Have no idea why a collection company would be calling me. I have no outstanding bills. I'm also on the nocall list.
 Jan 17th, 2008
ABOVE is CONTACT information I found on the company. If those of you who cannot get the Company to stop calling your home when you don't owe money...you may want to consider finding the HOME NUMBER of the owner and or managers and see how THEY like being called at home.
Indiana
 Jan 11th, 2008
Franklin Collection Service, Inc.
2978 W. Jackson Street
Tupelo, MS 38803-3910
Lee County
General Information:
Original Business
Start Date January 1980
Registration or
Incorporation
Type of Entity Corporation
State MS
Date December 2000
BBB File Opened March 27, 1996
Principal Contact Ms. Sherri McClain (VP of Portfolio Management)
Complaint Contact Ms. Sherri McClain (VP of Portfolio Management)
Other Contacts Mr. Dan Franklin (Owner)
Ms. Michell Latham (Compliance Officer)
Ms. Dawn Magers (VP of Operations)
BBB Member This company is a member
Type of Business Collection Agencies
Website www.franklinservice.com
Indiana
 Jan 11th, 2008
I also found out you can complain to FCS' local Better Business Bureau --
http://ms.bbb.org/ They have an online complaint form.
 Jan 08th, 2008
F C S keeps calling us and is getting MORE threatening even though we've told them the party they are seeking doesn't live here and CAN'T have since we've had the number for nearly 20 years!!

Tonight, I'm filing a complaint with the Federal Trade Commission that handles Debt Collection Practices.. If you are being harassed, You TOO can fill out the FTC complaint form at:
http://www.ftc.gov/ftc/cmplanding.shtm
 Jan 08th, 2008
They are a collection agency for bellsouth. They called me looking for one of my relatives who died and owed money to bellsouth for his phone service.
 Dec 08th, 2007
These douche bags keep calling me asking for a Kevin Jones, I've had this number for two years, F**KING IDIOTS, like there getting his money.
Tennessee
 Oct 22nd, 2007
When I got home from work, I saw that they had called me AGAIN. But they didn't leave a message. So I called 662-690-2284 today, around 5:45 p.m. I asked them why they were calling me when I'm on the federal government's Do Not Call list, and I don't owe any money to anybody. I told the person that I know her company is Franklin Collection System. She asked if there was somebody named Rebecca at this location. I said there is no Rebecca here. I said she may have had this phone number at one time but I've had it for six months. I also said that I was writing down the date that I called her and I'd better not receive any more calls. If they call me again, I'm writing my Congressman.
Alabama
 Oct 18th, 2007
I don't owe any money to anybody, so I don't know why a collector is callling me. They never leave a message.
Alabama
 Oct 17th, 2007
I get at least 3 calls per day, they do not leave message. Called them and they are looking for "Cassandra" and my sister's name is "Sandra" Bill collector. After telling them it's not us, they called today and I called them back and told them to put me on their "DO NOT CALL" LIST. Let's see if I get more calls!
 Sep 28th, 2007
This company calls EVERYDAY. I owe no one anything and feel harassed.
Alabama
 Sep 21st, 2007
2 calls on diff days. Message is threatening and given so fast you miss the 1-800 call back #. No messages left. Suspect some scam etc.
Alabama
 Aug 21st, 2007
I received my 4th call in as many weeks from this number today. They keep asking for some man I've never heard of. After I tell them I don't know that person they just hang up.
 Aug 17th, 2007
NSI Group called and I answered. The recording said to hit "1"; I did and hung up. 10 minutes later I got a call from FCS aka Franklin Collection Services 662-690-2284. A recording said they were looking for a "Tabitha Thompson". I think NSI Group and FCS are connected.
Georgia
 Jul 28th, 2007
Keep leaving messages saying that they have to speak to me today. According to a search it is Franklin Collection Service. 2978 W. Jackson St., P.O. Box 3910, Tupelo, Mississippi 38803-3910
 Jul 21st, 2007
They call ay least once a day, but never leave a message.
 Jun 13th, 2007
collection agency, who kept calling and insisted i owe them money. i told them to stop calling, they said they didn't have too. i printed up collection agency regulations, and sent them to them and to the better business bureau, received a letter saying the debt couldn't be verified (i told them i didn't owe anyone any money) and so now it's removed (from what it wasn't on my credit report, because i don't owe anyone any money) but the calls have stopped, now i'm tempted to call them and say i told you so.
 Apr 18th, 2007
It is an annoying message; threat you to have to call back. I think it is a trap. If it is a truly a collect agency, he should leave name and contact and reasons, not just a threaten message. Nonsense. Do not call back
Illinois
 Mar 16th, 2007
this is Franklin Collection Service. They keep calling us trying to find a person, who either used to have our number, or someone who gave out our our number. I also keep getting calls from a video store saying my videos are late, they are in NC I am in MS.
Tennessee
 Mar 14th, 2007
Didnt leave message
 Mar 03rd, 2007
My caller id showed "F C S"
and 662-690-2284 as the number. The message on my machine requested a call back
to 1-866-828-3072. These people are morons.
Kentucky
 Feb 14th, 2007
Let answer machine pick up but they did not leave a nessage
 Feb 12th, 2007
I'm guessing this is another
collection agency. What idiots....
Kentucky
 Feb 10th, 2007

78 Comments