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Another scam call I presume. I didn't answer.
Roba
 Oct 02nd, 2013
These calls are most likely originating from a company that purchased all 77,000 numbers owned by Pacific Telecomm and partnered with them. They make 10s of thousands of calls a day from these numbers because they realized that other phone companies must pay Pacific Telecomm a tiny fee for the caller ID info they transmit. Ie; they are making a lot of money simply by making the calls, and don't care at all if you buy into the scam or whatever crap product they're offering when they call. That's why they won't maintain a do not call list and won't follow the national one, and why they don't care if you ask them not to call again.

They were under investigation a year or so ago by the Feds and about 15 state attorney generals. The problem they were encountering was that any individual one of the numbers being called from only gets a few complaints because they have the pool of 77,000 outbound numbers to call from. Its very important you file complaints with the FCC and your state attorney general if you ever want these calls to stop.
Martin
 Sep 26th, 2013
I received a call from this number again today after many previous ones.I have pressed the button they say will stop calls but it made no difference. I have been on the Do Not Call list since it began and before that, I was on the one from private businesses. How do they manage to keep doing it? My next steps will be to block the number on my phone and to file a complaint with FTC. Incidentally, back when I actually listened to the recorded message, it had nothing to do with my credit card or any other banking service I use.
Mary
 Sep 26th, 2013
This is an obvious scam to get credit-card information.
Tim Bird
 Sep 24th, 2013
Scam
Paula
 Sep 24th, 2013
Well this was a new one. Still the same old message about reducing my credit card rate but it wasn't Rachel, Heather, or any of the other people who call us from time to time. It was a female voice I hadn't heard before. Of course they offered to stop calling if I press 3 but we all know that doesn't work. Pressing any button seems to take you to one of their live(?) operators. Well, I'm off to the FTC site again. This was the second call I've received today with the same type of message. The first one showed 616-980-2164 at 11:53 this morning. At least their caller ID display showed Bank Card Srvcs. This second message came in at 3:06 this afternoon but only showed Westborough MA. Didn't answer either call but my voice mail did. Got to retrain my voice mail to disconnect calls like that.
Craig
 Sep 18th, 2013
Called my DNC cell phone at 11:16 AM -pang three times -hung up -no message! The Do Not Call list is a JOKE!
LP
 Sep 18th, 2013
They call at least once a day. The first time I answered - no response. Second time a recording saying they were card services calling about my current credit card and how to lower my rate. I hung up and now I just reject the calls. I wish I knew how to block them and a few others. I consistantly report these calls, but nothing seems to be being done about stopping them. My advice - if you don't know the number or the name, just don't answer!
BP
 Sep 18th, 2013
These jerks call at all times. My wife has had knee surgery and has a mother who has Alzheimers. She has to run to the phone each time these morons call because it could be that her mom has fallen or something. This is beyond annoying and makes us want to yank the phone from the wall.
William Tittle
 Sep 17th, 2013
They call every 2-3 hours. I do not answer.
Anon
 Sep 17th, 2013
This is a continuation from a different CLEC for the lower your interest rate scam--one that has been going on for about three or four years. I will report them to the FTC to provide additional complaints for their file on this group. I recommend that others do the same. We need to insist on greater penalties for these scammers.
Glenn
 Sep 15th, 2013
Cocksuckers tried calling me at work this time. They are consistent, at least.... consistently illegal in their scamming and robo calling!
SF
 Sep 13th, 2013
they are calling my home number all the time
sara
 Sep 10th, 2013
I am Elderly and on Total Disability.These people are the lowest skumm I have ever come across. You first speak to a Mashelle Wilson (believe that name if you want to), sound like a very nice woman (Black I take it from her coments & voice) and she tells you how she can lower your credit card rate. She turns you over to a Mark Williams (what's a name??) who somehow has your credit card info ??? and explains he will see you get a rate of 6.9% on all your cards.

DON'T GIVE THEM ANY INFORMATION. NO ONE, I MEAN NO ONE CAN LOWER YOUR RATE BUT THE BANK THAT ISSUED THE CARD... DON"T BELIEVE THEIR S@#T.

They are con-artists out to rip you off. JUST HANG UP THE PHONE!!!! The number they used 616 980-2164 they say they are located in Orlando, Fla. Don't believe that either..I ask them questions about Orlando (I'm originaly from Lakeland) and they gave me all the wrong answers. None of their numbers are any good either. Someone should shoot them on sight !!! or better yet, turn them over to a crowd of the people they ripped off.

Do your self a favor,
JUST HANG UP-OR DON'T ANSWER ANY CALLS FROM NUMBERS YOU DON'T KNOW.
D. Miller
 Sep 07th, 2013
Automated call offering one last chance to lower credit card payments.
Hary
 Sep 05th, 2013
Well Rachel is still here with her second and final call. At least I can tell it's her now as the caller ID says Bank Card Srvs. They've got to be more sneaky to get people to pick up the phone. Hmmm, maybe they are trying to create some legitimacy for this scam. Regardless it's time for her to take another FTC induced vacation.
Craig
 Sep 05th, 2013
Spammer
Bill
 Sep 04th, 2013
Called my DNC cell -hung up -no message. Do Not Call List is a JOKE!
LP
 Sep 04th, 2013
I have gotten several calls from this number in last few weeks. Never answer but, tired of calls. Is the Do not call list not effective? Thanks!
LLP
 Sep 01st, 2013
They called on 8-30-2013 at 12:02 p.m. I did not answer.
Roba
 Aug 31st, 2013
I swear I was in my home, didn't hear the phone ring at all. This number is on my caller ID. I am suspecting they are "texting." I'm on the DO NOT CALL list, I should not be getting this call at all.
JJ
 Aug 31st, 2013
AGAIN and AGAIN and AGAIN!?!?
Sandi
 Aug 30th, 2013
616-980-2164 KEEPS CALLING MY CELL NUMBER I HAVE NO IDEA WHO THEY ARE NOR DO I WANT ANYTHING FROM THEM ALSO THE DNC LIST IS A BUNCH OF CRAP AND A WASTE OF TAX PAYER DOLLARS.
PISSED OFF
 Aug 30th, 2013
Called my DNC cell phone -no message.
LP
 Aug 30th, 2013
Caller ID shows: Cust Svc Dept 616-980-2164. I don't know what it is, but all these calls are so annoying. And I'm on the "DO NOT CALL LIST".
Jeannine
 Aug 29th, 2013
Caller ID says UNKNOWN. I do not answer.
Anon
 Aug 25th, 2013
No message left. I've received similar calls before at different "V123 etc." numbers. Of course, I'm on both my state and national DNC lists.
Raejean
 Aug 23rd, 2013
Guess Rachel is back from her FTC induced vacation. Same old crap about this being the second and final call about lowering the interest rate on my credit card.
Craig
 Aug 23rd, 2013
Yesterday,they called from TN Removal, now Cust Service. You tell them to remove yournameand they just hang up. Great enforcement of the Do Not Call directory.
Angry Woman
 Aug 22nd, 2013
another number to add to call block
RAE
 Aug 22nd, 2013
gave someone a earful of my 121db siren... right in the old earhole after they answered the telephone with BANK CARD SERVICES.. I AM ON THE DNC list and if you or your company is going to VIOLATE it and USE VOIP to change your numbers and the FTC don't look like its gonna do no enforcing.. then I am going to use some good old fashioned OPERANT CONDITIONING - maybe you'll learn NOT TO CALL MY NUMBER..
BANGIN
 Aug 19th, 2013
Credit card scammers white trash losers can't get real jobs so they rip people off for a living. Don't answer or answer and waste there time than tell them to F***Off.
JJC
 Aug 16th, 2013
Bank Card srvcs left their stupid message AGAIN !!!!! Don't answer,nothing you do will keep them from calling you!!
Tom
 Aug 15th, 2013
Lower your interest
Jim
 Aug 15th, 2013
I was contacted from the above number and given no other option but to press "1" to speak with a representative. I did so to request that calls stop since they were calling a business line and we would have absolutely no need for the services they were offering. The individual the call was connected with was rude and offensive, refused to allow me to speak with his supervisor and then hung up on me after that request.

I called the company directly and filed a complaint with the gentleman that answered which took my information and added me to their internal do not call list (my number is already on the FCC's National Do Not Call List.
Michael Kinney
 Aug 15th, 2013

35 Comments