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Add this to the list of commercial fundraisers, joining Dial America, Harris, InfoCision, and MDS. Their calls are exempt from Federal DNC under the charity status, even though such call centers are very much for-profit and often pocket most of what these periodic campaigns collect. At times the "charity" group is itself a profit enterprise, compounding the deception. However, as commercial entities, commercial fundraisers are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and "the telemarketer may be subject to a fine of up to $16,000."

File complaints with the FTC and attorneys general, and the charity group doing the hiring. When the boiler room calls, try getting on a master "no-call" list for all of that firm's charity clients.

A charity call campaign must usually be cleared through some agency or regulator in your state, and many states make activity reports available online. They often reveal a specified period of weeks or months in which the group is permitted to solicit, sometimes tracking well with the observations on these call forums. Find those reports and you'll find one more desk to advise of your displeasure.
Resident47
 Feb 06th, 2011
Dear Joe and Outreach Associates,
Obviously you are annoying the hell out of a lot of people, including donors to the organizations you represent. How about if you quit being jerks instead of yelling at us? How about reporting these complaints to your decision-makers?

Your agency has called my number repeatedly for weeks, day and night. It has gotten me out of the shower when I was expecting a call from a friend in trouble. It has never left a message. When I do pick up the phone there is no one there. Of course I'm annoyed, and of course I'm not going to be kindly disposed towards you or anyone you represent.

412-381-2300 currently reaches the Share Group. If anyone finds a new number to be added to their DNC list, please post it here.
Melody
 Feb 06th, 2011
I am being harrassed numerous times a day from Outreach Association. When I answer the phone there is no response. 412-773-8573 is the number being used. This has continued about a month so far.
Diane Heath
 Sep 28th, 2010
An Outreach Associates employee suggessted below that we "pick up the Damn phone..." and talk to them. Two things wrong here:
1) I have, as have many other Outreach Assoc victims, "picked up the damn phone". Dead air. No live human being can be reached.
2) After being harrassed 7 days a week for MONTHS, I don't much care WHAT the cause is. Once I find out that the non-profit uses Outreach Assoc., I will refuse to contribute to that cause until I am dead and can't refuse any more.

Here are some of the organizations that use Outreach Assoc. I have contributed to Sierra Club, ASPCA, and Common Cause from that list. But no more.
INTERNATIONAL RESCUE COMMITTEE OUTREACH ASSOCIATES INC TELEMARKETING
SIERRA CLUB OUTREACH ASSOCIATES INC TELEMARKETING
SERVICEMEMBERS LEGAL DEFENSE NETWORK OUTREACH ASSOCIATES INC TELEMARKETING
NEW YORK PUBLIC LIBRARY OUTREACH ASSOCIATES INC TELEMARKETING
KTEH FOUNDATION OUTREACH ASSOCIATES INC TELEMARKETING
UNITARIAN UNIVERSALIST ASSOCIATION OUTREACH ASSOCIATES INC TELEMARKETING
NARAL PRO CHOICE AMERICA OUTREACH ASSOCIATES INC TELEMARKETING
AMERICAN SOCIETY FOR THE PREVENTION OF OUTREACH ASSOCIATES INC TELEMARKETING
BRADY CAMPAIGN TO PREVENT GUN VIOLENCE OUTREACH ASSOCIATES INC TELEMARKETING
DIAN FOSSEY GORILLA FUND INTERNATIONAL OUTREACH ASSOCIATES INC TELEMARKETING
COMMON CAUSE OUTREACH ASSOCIATES INC TELEMARKETING
SERVICEMEMBERS LEGAL DEFENSE NETWORK OUTREACH ASSOCIATES INC TELEMARKETING
PARENTS FAMILIES AND FRIENDS OF LESBIANS OUTREACH ASSOCIATES INC TELEMARKETING
SOUTHERN POVERTY LAW CENTER OUTREACH ASSOCIATES INC TELEMARKETING
NATIONAL AUDUBON SOCIETY INC OUTREACH ASSOCIATES INC TELEMARKETING
JANE GOODALL INSTITUTE FOR WILDLIFE OUTREACH ASSOCIATES INC TELEMARKETING
INTERFAITH ALLIANCE OUTREACH ASSOCIATES INC TELEMARKETING
ENVIRONMENTAL DEFENSE INC OUTREACH ASSOCIATES INC TELEMARKETING
NATIONAL MUSEUM OF WOMEN IN THE ARTS OUTREACH ASSOCIATES INC TELEMARKETING
LEAGUE OF WOMEN VOTERS OF THE UNITED OUTREACH ASSOCIATES INC TELEMARKETING
TREEPEOPLE OUTREACH ASSOCIATES INC TELEMARKETING

Here are the numbers they have called me from:
412-773-8572
412-773-8570
412-773-8567
412-773-8566
412-773-8564
412-773-8562
412-773-8558
412-773-8581
412-773-8580
Mark Powell
 Jun 30th, 2010
repeated calls-no one answers. leaves no message. if this is a charity they are very ineffective
Harold
 Feb 13th, 2010
866-380-3751 is from same company.
repeated calls with no message left on machine. I called #, is answered as outreach assoc. telemarketer for non profits so exempt from do not cal registry. They ask you to leave your name and number as they have no caller ID (yet) whihc I would not do to an essentially blind number
cj
 Sep 29th, 2007
After experiencing the same thing that everyone here is mentioning - hang up calls at all hours from Outreach Associates' 800 number, I looked them up on the web. I called their corporate office telephone number 412-381-2300 and asked to be put on their Do Not Call list. They looked up my number and told me which groups they were calling for and said they would put me on their DNC list. They apologized and were respectful and friendly, and said to call back if I had any other problems.
I don't know if this will be the end of it, but I wanted to pass this information on to in case others would like to call them and try to end the all-hours hang ups.
JD
 Mar 21st, 2007
They raise funds for non-profits and never cold call. If you're not a non-profit supporter (shame on you) and are getting calls, you're most likely a wrong # and you should let them know. Calling is the most timely and COST-EFFICIENT way for nonprofits to raise funds. The nonprofit system needs support because our government is dysfunctional (in case you haven't noticed).

I see a lot of victims by choice on here. "I never answer." "...no message." Hang on a few seconds or call them back...duh. And honestly, a message from a charity? ...impatient, lazy Americans. You seem to have time to park your butts in front of a computer.
Joe
 Dec 17th, 2006
They call several times/day, nights, weekends, never leave a msg. I'm on do not call lists. Annoying
Dianna Klein
 Dec 02nd, 2006
Here in Maryland (20904), we get a call from Direct Advantag 412-381-1218 once or twice a day and this has gone on for more than a month. They don't leave a message, and nobody responds if I pick up. Very annoying. If it is a charity I give to, I'm stopping!
Nov. 30 6:43 pm
Nov. 29 7:40 pm
etc.
Nancy
 Dec 01st, 2006
Direct Advantage
Direct Advantage

http://underneaththegilding.blogspot.com/2006/08/412-381-1218.html

Direct Advantage Marketing
2100 Wharton Street
Pittsburgh, Pennsylvania 15203
Ph: 412-381-2300
Ph: 412-381-1218
Fax: 412-381-1259

The top Google search for this number implies that it is Outreach Associates, apparently calling on behalf of the DNC, the Democratic National Committee. The reference to Outreach Associates leads to DAM, Direct Advantage Marketing, a telemarketer for non-profits.

Guest
 Nov 28th, 2006
who is this?
melissa
 Nov 26th, 2006
This number called me many times, wouldn't talk to me, hung up on me. Followed Harry's advice and called 412-381-2300. Spoke to a guy who found it was the Sierra Club bugging me via this cold-calling company.
I've cussed the Sierra club out for this before and needless to say they won't be getting a renewal now.
Martin
 Nov 22nd, 2006
DIRECT ADVANTAGE

11/18 AT 9:51 AM.
Said "they represent a charity I support."
James Grant
 Nov 18th, 2006
When the calls from "OUTREACH ASSOC" reached every 4 hours, I called the 2300 number followed by option 4 (supervisor) mentioned in some of the earlier comments. It's been almost 3 days and no calls! Yeah! The man I spoke with was really nice and indirectly informed me that they were calling for the ASPCA. I highly recommend making the call.
mj
 Nov 17th, 2006
Calls my cell phone number after 9pm every day.If they are from the DNC ,Boy do they have the wrong number!!!
John Scott
 Nov 16th, 2006
They called FOUR times today. They are on my caller id just about every day. Sometimes shows up as "Outreach Associates". I never answer the phone unless it is a family member. And I have stopped donating to ANY charity that telemarkets!
Diane
 Nov 15th, 2006
I got a call from them today. They were soliciting for the SPCA.
Told them to send me something in the mail if they wanted my donation.
(we contribute to them)
John_in_NC
 Nov 15th, 2006
This one comes up as 'Out of area'. Another one of a huge bunch of odd numbers I recieve calls from. Some of them are as odd as: 'toll free - 800-513-7402,' '01190082,' '1-122-4' '1-120-2,' Etc., Etc. Wish I could say who this, or any of those numbers were.
wade
 Nov 14th, 2006
To the person claiming to work for "Outreach Associates": I wouldn't be a "dick," as you claim, if your caller(s) WOULD AT LEAST LEAVE A MESSAGE! Nor would I be a "dick" if your caller I.D. listed the name of your company... I might even answer the phone! Then, I'd say, "No."
GraciesDaddy
 Nov 12th, 2006
I am offended by the response above presumably by someone who works for "Outreach Associates." They have an erroneous phone number for me and have been harrassing my *company*. They have been asked repeatedly not to call again and to take the number off their list. Obviously, they have not. I'm afraid that we (the many above recipients of their calls) are not being the jerks -- Outreach Associates is.
GaryOmaha
 Nov 04th, 2006
I work for Outreach Associates.

Guys, It doesn’t matter if your on the do not call list. The Co in question does calling for about 50 different Non-Profits. Non-Profits are exempt form the Do Not Call list. So if you want to stop getting calls, you can do 2 things:

#1- just be avoidant and wait for the campaign to end

or

#2- pick up the Damn phone and ask them to please put you on the do not call list.

Keep in mind that they have to disclose who they are calling on behalf of befor they will honor this request. Make sure you say that you are either the person that they are looking for, or their spouse.

And please don’t be nasty about it. The work we do is truly thankless, yet we raised almost a quarter of the money Kerry had last year. Even though its annoying, its for a good cause.

...so don’t be a dick.


OUTREACH ASSOC
 Nov 04th, 2006
They called here because I had donated online to Habitat for Humanity. Caller ID just showed the number and "Pittsburgh, PA". They were calling here in regard to HFH, to see if I'd be willing to become a monthly donor. Harry who posted here is right ... they're Outreach Associates, that's what they said when I asked, and they're basically a fundraising clearing house for several nonprofits, including Habitat, Sierra Club, the DNC, and others.
Not sure if Pittsburgh will always show up -- the nice woman I spoke with said it did on my caller ID because ... well, that was where she was calling from. Also, to those saying they hang up ... when I answered the phone this time, it did take a few seconds after I said "hello" to get a response. I'm guessing some mechanism dials people before a person gets on the line from there, and they pick up when they see someone on the other end (one of us) has taken the call -- so there naturally might be a delay between saying "hello" and someone on their end responding.
Barbara
 Nov 03rd, 2006
They call me at least twice a day!! Very annoying. I have caller-ID and never answer.
Kathy Wilson
 Oct 30th, 2006
They call repeatedly 7 days/wk, hang up whether I answer or let machine pick up. I rang the 2300 ext today & was told they would remove my #. DNC means nothing.
Sharon
 Oct 29th, 2006
They call multiple times a day - please have them stopped, they never leave a message, here is my call log for them (pacific times):
Sat Oct 28 9:43am
Thu Oct 26 7:10pm
Thu Oct 26 2:32pm
Wed Oct 25 4:37pm

that's just what fits in my last called list. They call almost every day. How do we report them?
Steven Mendel
 Oct 28th, 2006
Verizon refers callers to their unlawful call center, either 800/518-5507 or 800/257-2969 only to say that though the call comes from a Verizon customer Verizon can't do anything. They suggest calling your state's attorney general. Verizon representatives seemed to be annoyed at having to be bothered, they were rude and generally not only unhelpful but annoyingly so.
dale chippen
 Oct 25th, 2006
THis number calls at least 3-4 times a day. They never leave a message. If it is a selld call and/or political, give it up!! I vote for who I feel is best for the job period!!!
Sue Aldridge
 Oct 22nd, 2006
2nd call today. answered this time and it was the DNC wanting $$ out of me.
MDS
 Oct 18th, 2006
I haven't been tracking the number of calls received from this number but over the past month I probably get between 2-4 a day. Today (10/18) I received a call and the CID shows the number (412)-381-1218 and Outreach Assoc.
MDS
 Oct 18th, 2006
called 10-18-06 didn't answer, no message left
johnson kurt
 Oct 18th, 2006
Have been called numerous times by that number and they always hang up after I pick up. I don't have caller ID but got their number through *69. I left a message stating that even though they are exempt from the national do not call registry that if I was called again I'd report them to my local police as harassment calls. They called back and apologized and they are putting me on their Never call list. Was told I was on two client lists they handle. One was the DNC and the other some National Park group.
They are 'Outreach Associates' which is run by 'Direct Advantage Marketing' in Pittsburg whose number is 412-381-2300. Will be calling the DNC tomorrow to let them know what their hired telemarketing company has been doing to me for weeks.
Scott
 Oct 16th, 2006
Enough already !! Since October 1st (no surprise, a NEW month brings a NEW list of innocents to prey upon) I have been getting an average of 5 calls per day !! Ridiculous !!
Carl Babinski
 Oct 08th, 2006
The company is Outreach Associates @ 2100 Wharton St Pittsburgh, PA 15203
412-381-2300 Call -select 4 for supervisor and ask to be removed. The compnay does non profit telemarketing for various non profits who are exempt from the do not call list - good luck!
harry
 Sep 27th, 2006
u call eary late and on sunday go straight to hell!!
lorna young
 Sep 24th, 2006
Three calls in the last two days. They don't leave a message, and when we answer, they hang up.
Mark
 Sep 24th, 2006
Several calls over the past week. Don't care who it is if they can't leave a message. It feels like "phishing" and I think it will only hurt legitimate non-profits in the end.
A
 Sep 21st, 2006
on DNC as well. Probably get 10 calls per week from this number. We never answer, they never leave messages, but I'm glad I'm not alone!
Mindi
 Sep 18th, 2006
stop calling you have been notified and reported
michael c
 Sep 16th, 2006
I've been getting calls from this number several times a day for the past week or so. I don't recognize the number, so I don't answer.
AC
 Sep 11th, 2006
In the last two weeks, I've received 14 calls from this number. I never answer and they never leave a message, but I wish that they would stop calling me.
Clyde
 Sep 08th, 2006
Continuous calls on caller id entire month of August. No messages. I called and got recording stating Outreach Association and non profit so Do Not Call does not apply!
gkm
 Sep 01st, 2006
i got calls 8/30 and 8/31 from this number - in the mid afternoon or early evening. i have no idea who it is. even when i picked up, there was "no one there."
gary mintz
 Sep 01st, 2006
The Outreach Association has called me and my sheriff's department back since my first post and apologized for any inconvenience. They say that their auto-dialer is malfunctioning. They say they are trying to remedy the problem. Meanwhile, you will need to call the company if you wish to have your contact information removed. We will see whether or not I continue to receive phone calls.
Holly Jacks
 Aug 31st, 2006
We have a preschool in our home and the Outreach Association has been calling us 12 to 14 times a day for over a week, starting as early as 7:30am and ending after 9:00pm! It doesn't matter whether I answer with our business name, say "hello," or let the answering machine pick up, they hang up on me. They are waking up my preschoolers at nap time and annoying me to no end. I even called them back and left several messages for them to call me back, and those have gone ignored. Their recording states that they are exepmt from the "DO Not Call List" because their funding is provided by individual contributors. The really strange part is that the information is erased from my caller ID within a few hours after the call is placed. My phone service provider says they can not block the call unless I subscribe to the "call blocking" service. I now have my local sheriff's department involved in researching this matter! What kind of telemarketer doesn't even want to talk to you? PLEASE STOP CALLING!
Holly Jacks
 Aug 31st, 2006
I got a call from this number yesterday. No Caller ID, so I used *69. Googled the number and found you. Got a call today, answered it, it was HABITAT FOR HUMANITY, same number. I donated for Katrina a year ago, I'm still their best friend. Told them to cut it out. Now we'll see if they listen.
Mike E
 Aug 30th, 2006
on the do not call list also... they call numerous times a day for weeks now... how do I get them to stop?
laurie roope
 Aug 28th, 2006
They call constantly never leave a call back or anything. Who are these people?
E.
 Aug 25th, 2006
We answer and caller hangs up. Would like to know how to block this number.
Parker
 Aug 25th, 2006
I was receiving calls on Caller ID from this number 3 or 4 times a day for weeks and then it stopped for about a month. I thought they finally gave up and today they started calling again. I tried numerous searches on their name and the only results are places with different phone numbers. Reverse phone number lookup comes up with Pittsburgh, PA.
Ann
 Aug 25th, 2006
I believe these to be SPOOFED calls (fake caller ID) done to make the DNC look bad. The frequency of the calls has diminished, probably because their budget is running out.
TonyA
 Aug 24th, 2006
412-381-1218: Hang up when you answer (at least with a business name). If you call back (*69), you get an insincere answering machine. IF YOU KNOW THE CHARITY THEY COLLECT FOR, REPORT THEM!! I'm sure their phone records LOOK like they're doing their job... 8/24/2006, zip 98104
Carol
 Aug 24th, 2006
Adding my postal code 01776 to my submission a few minutes ago for hangup call Aug 24, 2006
Robert Moles
 Aug 24th, 2006
Received a hangup call from this number today Aug 24, 2006. We receive several hangup calls a week; since we don't have caller ID we would have to use *68 each time to confirm it's the same telemarketer. We are on the Do Not Call list.
Robert Moles
 Aug 24th, 2006
Outreach Assoc 412-381-1218 has been calling for weeks. When I answer they hang up. When my machine answers they do not leave a message.
Lynn Dorsett
 Aug 23rd, 2006
received call from 412-381-1218 on 8/22/06 at 9:27AM and 11:27AM. located in San Francisco.
Kathy Fleming
 Aug 22nd, 2006
rec call from this #412-381-1218 today 08/22/06 no message left, we r on DNC list.
Lynda
 Aug 22nd, 2006
Calls are received from this number several times a day for at least a couple of weeks. We are on the Do not call registry.
Shannon Lowe
 Aug 20th, 2006
"outreasch Assoc"
Outreach - reach out to some one else. I am on Donotcall.
8/18 5:29
8/19 4:37
8/20 11:58
Eve
 Aug 20th, 2006
On the do-not-call list and still received a call from Outreach Association at 412 381 1218. To make matters worse, they couldn't even be bothered to talk to me on the first call. On the second call, I refused to make a contribution to an association I usually contribute to.
Karen
 Aug 20th, 2006
Who is using this number? They never leave a message. I don't know anyone in that area code.
steve
 Aug 19th, 2006
Numerous calls that I never answer. I understand this is the DNC
Loretta Allen
 Aug 19th, 2006
We are getting calls night and day from this number. Never a message and always hanging up...
P Lyon
 Aug 17th, 2006
Lots of unrecognized #s calling me lately, most of which seem to be telemarketer/survey calls. strange trend.
mae
 Aug 16th, 2006
We have received several calls from "Outreach Assoc" at all hours on 8/12, 8/13 (Sunday), and 8/14. To date, there has not been any response. This is more than annoying.
Robert Lucas
 Aug 14th, 2006
Google says this is the DNC. We get the call a few times a week. Yes, I have contributed to the DNC in the past.
Ron
 Aug 12th, 2006
These calls come in constantly and refuse to leave a message. I am too busy to pickup constant calls. Leave a message and that should be it. Maybe I'll call back, maybe I won't. Quit harassing me.
Russ
 Aug 10th, 2006
We receive NUMEROUS calls from this number daily. We answer the phone & they ALWAYS hang up. It is annoying beyond belief.
J BROWN
 Aug 10th, 2006
I am reporting this number because I DAILY get at least 4 calls at various times, leaving no message. I'm very sick of this, they even call on Sundays!
Maureen Dolezal
 Aug 09th, 2006
I'm on the 'Do Not Call' list. Stop calling here, never leaving a message, bugging my evenings!
slsilveira
 Aug 09th, 2006
Don't recognize this number, so not answering it and they aren't leaving a message. Have received numerous calls from this number!
Jonathan E King
 Aug 06th, 2006
We are reporting this today after numerous calls recorded on our Caller ID. We are on the Do Not Call list. Thank you.
Ann Holmes
 Jul 19th, 2006

72 Comments