I just spoke with a woman who said repeatedly she was calling from Warranty Service Center. I had pressed 1 to speak with "an agent" about extending my car warranty. The automated call said to press 2 to have my account dropped (or something of the sort). When I asked why she called since we are on the Do Not Call list, she said they receive numbers from "major automobile manufacturers" and rattled off three categories of car owners that sounded like they would include everyone. I asked to speak to a supervisor. She apparently tried, then came back and said, "They are in a meeting; I can take a message and ask them to call you back." I said my message would be simply to ask who they are and why they called me in apparent violation of Do Not Call. She said she already told me but they could tell me again. I asked where they are based. She said it doesn't matter; they are all over the world. I asked their web address; she said, "Warranty Service Center." I asked their headquarters address. Then she said she had to take another call from another caller "who does appreciate the value of extending their warranty." Then I got a dial tone. I can't report what number she called from because I answered on a phone with no Caller ID. I did a web search for "Warranty Service Center" and found this forum. I think I answered the same call once before, maybe a week ago, but that time I got the hangup immediately when I asked who was calling.
Daniel G. Clark Dec 01st, 2008
Recent activity from this group:
626-207-9193 Costa Rica Call (11/17/08) Didn't answer. Pressed re-dial and a recording stated " your call cannot be completed as dialed.."
Deland FL (10/31/08) Didn't answer. Pressed re-dial and a recording stated " your call cannot be completed as dialed..."
Call Center FL (10/17/08) Didn't answer. Pressed re-dial and a recorded message stated that this "Number has been disconnected".
Endres, H & L (10/2/08) Recorded message stated that they had an "Urgent Message regarding my account..."
Unknown name (09/17/08) Got a phone call from this number. Did not answer. I called back a few minutes later and an answering machine informed me that I needed "my Sprint Calling Card number" to complete the transaction. I just called again, curiosity, and a male recorded voice informed me that I needed to add a 1 and a 0 before the number, as the number had changed.
This is a new number from the phishing phone creeps! They will call again soon, with a different number, location, and sales pitch.
It is probably part of the "Heather" group. For more info on this, google "Stop Heather". This group has been in action for several years and nobody has been able to track them down, stop and prosecute them.
Contacting authorities, filing complaints and using a blow horn in the ear piece is useless against these yahoo's. I've tried everything... Nothing!
It's a spoofed number. It's a scam.
called on and off the last few days, leaves no message, i am sick of this, i think these calls got worse after i got on the do not call list.
i was called by this number on 11-14-08 10:15am mo message traced call and it is james patton at530 w mathis st deland fl 53724 phone386-736-8732 get him
Got a robo call that said "This is urgent press 1 for English 2 for Spanish". Pressed 1. Guy comes on and says "This is the Warranty Service Center and it was my last chance to extend my warranty on my car". He then asked for the make model and year(red flag but i went along). I chatted him up long as I could. He said I could extend the warranty on my 03 crown vic til 2013 for 2900.00 And they had a program where it wouldn't cost me any interest(WHAT LUCK). I then asked what was the name of the company He says "Admin of Ford". Me: "Wait didn't you say Warranty Service Center?" "Can I get your phone number so I can call you back after I research your company?" He hung up. Star 69 gave 386 736 8732. Emailed the Attorney General of Florida email@example.com
Funny I received a call from this number today while I was out but they didn't leave any message on my machine. I dialed the number back and received .... "doo-doo-doo we're sorry you've reached a number that's been disconnected. Please check the number and dial again." Amazing that in less than 1/2 an hour their number is disconnected!
Complain to the state of Florida... http://www.800helpfla.com/complnt.html
Just Florida and the number came up in CallerID, we let the answering machine pick up but once they heard a machine, they left no message. We get calls from this number several times a day.
Yeah, they keep asking for a person who doesn't live here. They must have left 10 messages.. and they keep using up all our message time. Very annoying...
Another automated message about some supposed expiration of my car's warrenty
I am on the National Do Not Call Registry, which apparently no longer has any meaning to any of these scumbags.
I was called at 10:17 AM (EST) on Monday, November 10, 2008.
I answered and a recording told me it was my last chance to extend my auto warranty before it expired. NB: I bought my present auto used from a private individual and the manufacturer's warranty has long since expired. In other words, as far as any company in the universe is concerned, I have no auto warranty.
I was given several options by the robo-operator. Out of curiosity, to see what would happen next, I selected the option to talk to a representative about extending my warranty.
A (human) rep (male voice) came on the phone and asked me the make and year of my car. I said, "before I answer, will you tell me your name and the name of the company you are working for?"
He said, "Sure, hang on just a moment," and hung up on me. I'm guessing he was coached to do this.
Redialing the number produced a recording telling me the number was "no longer in service."
I assume the number which came up on my caller ID (and which I redialed) is a spoofed number and not the real number I was called from.
I also assume that they were attempting to run a phishing scam on me, as I cannot think of any other rational reason a company would behave this way.
Chris Brown Nov 10th, 2008
Warrenty running out on my car...Don't think so....Don't have one to run out of, my car is 14 years old and was bought from my mother in law
They left a garbled VM:
We have made several attempts to reach you.
This is your final courtesy call before your vehic..."
Caller said it was "Urgent" I talk with them because my car warranty was running out - I work third shift and they woke me up twice - it gets pretty ugly after that.
I received yet another call from them two weeks ago. The recording (during which I usually hang up) said this was my final notice to extend my auto warranty and gave me the option of pressing 1 to speak with someone or 2 to discontinue all the calls to this number. I have pressed 2 in the past and it doesn't help, even though I am on the do-not-call list. This time I pressed 1 and when the person answered, she asked me for the make, model and year of my car. I said before I gave her that, I wanted to know who I was giving this to, who were they. She slammed the phone down on me.
I filed yet another complaint with the FCC. Today I got another call from the same number. Is the FCC doing anything about these????
Did not answer. No msg was left on answering machine. Day before received the same call on a cell phone with a recording for a warranty service
Maybe a good way to take care of this is to contact your local field office of the FBI. Ask for the cyber crimes unit and get to know an agent there. Then for the ladies say I am sorry you really need to talk to my husband please call and give the number to the FBI cyber crimes unit For the men say oh you must be talking about my wifes car. I am not allowed to do anything with that car, I am not even allowed to breath on it. You have to call her and give the phone number to the cyber crimes unit of the FBI. Please be sure to clear this with the FBI guys or gals first. I am sure they would love to get calls from these scan artists. Then again, they are busy enough. Maybe keep the scam artist on the line as long as you can. Do a Google search on forged CID or forged ANI or masked ani/cid. There are services available that you can use to make your CID appear to be just about anything you desire for your your bound calls. The people making these calls that when you call the number back it report no in service are using such a service.
peace out folks
This call makes me very suspicious because if you press #1 as they state electronically, the phone rings for them x 10 and a person picks up, says something about warranty...I say, what's this call about...he hangs up. Try to call back the # and it says it's not in service!!!
What is that all about?
Calls come in from warranty service saying that my warranty is about to run out. My car is 12 years old...it ran out a long time ago. Receive these calls a few times a week. Very annoying. Can't seem to get any relief from National Do Not Call Registry.
Ruth Siegel Nov 05th, 2008
I am tired of these calls. They come over and over. Even though you press 2 to be removed from the list...
"Do Not Call List" works well in most regards, but not in this case.
When you try to call the number back, it says it has been disconnected. Listed as a private number on the internet. Will report anyway in hopes someone can make this stop.
i also tried calling the number back and it said it was disconnected.
this is the 2nd time I hve received the call. they ask make and model of car after I pressed one. the first time when I asked who is calling they hung up, the second time I asked tell me who you are looking for and the caller said NO and hung up.
they keep calling but leave no message. don't they know about google ?
figures these calls come from Florida....seems that state is full of scammers and bullshit artists.
GO BLUE FLA!
Didn't bother to answer since it said only Florida.
they keep changing the number but the prefix is always the same they are so F****** Annoying no matter how many times I ask to be removed from the calling list
Automated message said URGENT, press one to talk to a warranty specialist, as my car warranty was going to expire, and they would switch my coverage, I pressed one, and an African American woman asked me what car I was calling about, I asked her who she was, and what car she was calling ME about .. that she should know .. she HUNG UP on me .. when I tried to call her back .. the number isn't a good one ..
Called 2008-10-30 @ 4:05 p.m. Spoke to a male stating that he was with Warranty Services & our vehicle(s) warranty is about to expire. I asked him which vehicle(s). He stated that all he had was our name & telephone number because his computer generates all outbound calls. Furthermore, he asked me for the year, make, model, & vin of my vehicle. I refused and asked him to place me on their 'DO NOT CALL LIST'. It is my conviction that these SCAMMERS uses phishing tactics to gain information potential victims & uses it at their advantage.
Please have them stop calling my home!!!!!!!!!!!!!!!!!!!!!
Same routine as everyone else. Recorded message telling my vehicle warranty was going to change status. I pressed 1 to talk to an operator. They "greeted" me with "Vehicle make, model and year?". I said "Yeah who is this calling me?" -Click- (disconnect). I followed up the call with a complaint filed to the National Do Not Call Registry as my number is listed.
I pressed "1" to speak to the representitive. The man that answered asked for the make, model and year of my car. I asked, "Shouldn't you already have this information?" and he hung up.
Male answered. When asked who was calling line disconnected.
You know what I am going to do? From now on... I am going to answer these calls by saying (insert any city)"Detroit Police Department, Fraud Investigation Unit, Officer Jones speaking..." to see what they say.
Call only said that "your car will be reclassified" - nothing about what that means. When I pressed 1 to speak to a representative, it rang a long time, then "Joe" picked up asking for the car year and model and I asked to be put on the Do Not Call list. Joe hung up on me.
My past experience with this number was like paul's below. this time I didn't answer.
message for last courtesy call for xtended warranty on car.
They have called my home phone, My cell phone, and both my husband's work phones. The lady said, We have tried numerous times to call you about your Automobile Extended warranty. This is the last time we will call you, as your warranty is about to expire. Please press 1 to hear your options to extend your warranty and press 2 to be removed from this call. I had recently been told by my David Clark that this was a scam if they called me and not to press any numbers. They had called his phone also. I don't know it is related...because of our names or whatever. I can't figure out how they got ALL our numbers! I didn't press anything because I was scared that would make them steal info or something from me. ON my cell I have a RECORDING that said it is disconnected..but that didn't remove me.they still call even though the number Says its disconnected.
Holly Clark Oct 27th, 2008
They call everyday.. When I pressed 1 a guy answered and I asked him to repeat the name of his company, the idiot just hung up the phone.. I am going to report them. Sick of the harrassing phone calls.
After the call I did a reverse lookup, then checked here. Figuring to tell them not to call & that I'd reported them, I called but the # is disco'd...??????
I've gotten this same call in the past about some waranty on my vehicle that is about to expire (I don't have any warrenty on any of my vehivles) and I tried calling this number back but it says that this number has been disconnecter or no longer in service. The thing is that I have tried calling this same number in the past when I have received this same call but it said it was disconnect. So, how is it that this 386-736-8732 number shows in my caller ID when the number is disconnected?
called on 10/25/08 at 3:25p and when answered noone was there.
Wanted to get my car info right away. When I asked the name of the company she represents, she hung up. I am on the Do Not Call list.
I am a rep for a legit warranty company that caters to car dealers only.
When I got this call I asked the name of the underwriter and was told it's TransContinental Warranty. This is listed as a fictitious company on the Florida Attorney Generals website.
The calls are coming from a company called Texas Telemarketers owned by John and Shirly McCormick.
Address: 3222 Spencer Highway Pasadena Texas 77504-1104 Phone:713-946-7171
They are not authorized to do business in Washington State (where I live) and selling un-autorized service contracts is a class B felony with fines of up to $25,000 per contract.
If you get a call from these jokers, do everything you can to put them out of business and send any info you have to the WA State AG.
P.S. They should be in jail.
Car warranty scam. The woman told me my car warranty was expiring, but couldn't tell me which car. Idiot.
When my machine answered the call, there was no message left. I called the number back immediately, and got a 'We're sorry you have reached a number that is no longer in service' message - even though they called from there 15 seconds earlier!! We are on the national do not call list.
LizzyLyons Oct 21st, 2008
I filed several complaints about them on donotcall.gov and every forum such as this one, but they just keep calling. Same pre-recorded message regarding auto warranty renewal. If you press 1 to speak to someone they just hang up on you when you ask them to remove phone number from their solicitor list. I just wish somebody could make them stop.
I got this message on my caller ID...called it back an hour after they called...the like was already disconnected. Tried to call the Deland Police Deptpartment, but they don't see to actually have an officer to answer or ask any questions. Make me think that Deland is NOT the place to be!
I followed the menu because I wanted to see if I could obtain some information. The first time I tried this, the person hung up in my face. They called today and I gave the person bogus information. He pulled my information up by apparently using my phone number because I didn't give him anything. I talked to him just to get his name and all I could obtain was the name Barry. After he pulled up my name I told him that I know he's a fraud and he denied it. When I mentioned that I had tried calling him back and the number doesn't work he laughed and hung of the phone. This is terrible.
Wanted to know the make and model of my car and when we asked what they were talking about, they hung up the phone.
DELAND, FL -names associated with this phone number... FORAKER, WARREN K (Age 43) - FORAKER, LEAH G - FORAKER, MIKE (Age 56) - FORAKER, RANDALL - FORAKER, KAREN LYNN (Age 38) - MCCOWEN, EVERETT EUGENE (Age 68) - BAKER, BARBARA BATEWELL (Age 54) - BATEWELL, PATRICK J (Age 32) - BATEWELL, BARBARA J (Age 54) - WOJCIK, DONNA L - WOJCIK, DEBORAH - WOJCIK, DONALD A (Age 49) - WOJCIK, L A - GLASS, ADAM GLEN (Age 36) - GLASS, MARYJOE (Age 41) . To search other numbers go to veromi.com. It can be interesting what you find out.
Same intro as Jones, pressed 1 and asked to be removed from the list; female replied "Absolutely not." and hung up. Bitch is goin down!
Auto Warranty Services. I get about 15 calls a week from this "service". They will not remove you from there phone list. They will not tell you the name of their company, nor which vehicle they are calling about.
I have filed 3 complaints with the FCC on this number. Yet, they continue to be in operation. Clearly violating the Federal Do Not Call List.
10/15/08- 6:15 p.m. - Deland Florida, No message - 10 minutes prior, another phone call -no number of Caller ID other than "Private Caller"
This is getting old... Does being on a do not call list do any good at all???
"Urgent" I talk with them because my car warranty was running out and was going to be switched to another program. When I pushed 1 to speak w/rep I asked which company/car is this for I own 4, he said lets start with the latest model, I told him I don't randomly give out info to unidentified persons, before I finished the sentence hung up. And of course an attempt to dial the number back comes back as no longer in service. Another complaint filed to the do not call registry...
This second call this week. They also called some earlier in the year. It is a recorded message that says you can push "1" to talk to someone about your expiring warrany OR (SCAAARRRRrry here) they will delete your file if you push "2". I pushed "2" -- OH! PLEASE, PLEASE DELETE ME!!!! FINALLY, delete me! ;-)
Received the call at 9:00 p.m. Answered and no one was there. Called number back and got a recording that the number was no longer in service! How can that be?????
Auto warranty automated call.... press 1 and put the phone up to the radio playing hard rock!
No Message, also when i answer no one is there, recieved calls from this nunber numerous times
Ralph Carroll Oct 13th, 2008
Same as mentioned before:
"Caller said it was "Urgent" I talk with them because my car warranty was running out and was going to be switched to another program." I reported the number to the Do not call Bureau.
By the way, my car is a 1993 Nissan...that warranty is long gone.
Not recognizing the number, I picked up the receiver and continuously pressed the # button approximately 12 times and then I hung up the receiver. I once read this messes up their computerized dialing mechanism. I don't know if it's true or not, but it relieves my stress of unwanted calls.
These people have been calling me for months, treatening that my warranty is going to run out, I've never been home for their calls, they left messages, no id of who they are, nor do they id my car, no call back numbers, no names, I suggest we file a complaint with deland florida attorney general better business .
Recording (my child answered the phone) something about my vehicle was going to be reclassified - whatever the heck that means.
This call comes nearly every day. This time, as usual, the voice said "warranty is running out........", I hung up the phone. Then I called the number and when the woman asked if she have the make and model of my car I said "NO and Stop calling me".. The line went dead and when I tried calling it again I got the message that the number was no longer in service.
Hung up on me after I said "hello" three times
called the # back . . .said it was disconnected or no longer in service . . they wanted to give us a car warranty . . told them we didn't know which car they were talking about . . . they hung up.
A "scolding" male caller, "We have contacted you several times about your car warranty..." I hung up the phone in mid-sentence.
Scum-suckers hung up on me rather than take an order to remove me from their call list. Now, they have an answering machine that sounds as if it is the phone company telling me the line is not in service. The BASTARDS!
I thought it was bogus but pressed 1 to be sure. I was asked for my make and model and my response was "what company do you work for?". I was immediately hung up on. This is clearly illegal. I wish the $1k or whatever fine was actually gainable.
In any case, next time I will go along with her for as long as I can just to waste her time, but of course i'll be sure at the end to let her know I was doing it just to irritate her.
says...."vehicle warrantee is about to expire". Its about the fourth time they've called in maybe 4 or 5 months. They say that if you press 2 they will remove you from their list. I know its a gimmic since it doesn't apply to me.
This company is a scam!! If you ask them not to remove your number from their calling list they hang up on you before you can even get the sentence finished; and if you try to call the number back the operator comes on and says the number is disconnected.
Vehicle Warranty Serv. - I even called the # back L/D and it said it had been disconnected ??? SCAM !!
Ridiculous repeat caller, trying to sell extended auto warranty. Reported it to the National Do Not Call - Complaints. If you have not registered your phone number with the NDNC, here is the website. Then report the flaggards, and watch them get fined! https://www.donotcall.gov/
deland florida 386-736-8732. don't know what happened to the do not call list!
Same as the others here. Oh, by the way, DONT USE THE REVERSE PHONE LOOKUP THAT WANTS YOUR CC NUMBER or you have just had your card number stolen. They are in cahoots!!!! BEWARE.
This is obviously a scam. Like the other posts, they wanted info. I said I was on the DNC list, they said "yeah, you know how that works". I said to get a life and they hung up. These are low-life pond scum that have no other way to make a buck. They are playing the odds that they will get 1 or 2 in a thousand to give up the info. Really sad that the phone co. cant do anything about it. I think I will take the advice listed here and get a IP phone with blocking capability. Maybe when the phone co. sees how fed up the people are with their inaction, they will get a clue. I wont hold my breath though. Best action, is not to play the game... just don't answer the phone if you don't recognize the Caller ID.
It was a recording saying that this is my last chance to update my vehicle warranty and to press one to speak with a representative. I pressed one to speak with a rep. Female rep answered he asked for my vehicle information, I said...you called me so what does your information reflect. She hung up on me. I called right back and it said that number had been changed, disconnected or is no longer in service.
I get a lot of out-of-area calls which I ignore, but this one came with a phone number. I let it go to voicemail, and some woman in a very nasty voice said "this is the last courtesy call you will receive from us" and then shut off. Oooookaaay. Let's see if it really is the last one.
auto warranty--more than one call. How do I block this caller?!
Does the "do not call" list apply any more?? Why doesnt anyone do something about these calls? I'm paying for mins on my cell plan for eveyone of them....aaaargh!!
Got a call from this number but when I called back it was disconnected.
I just received an urgent "warranty" call on my vehicle, and since I do have a new vehicle, I thought at first it might be a legitimate call. But I was a bit suspicious too, when the representative came on the line and asked for the model, etc. I did the same thing as "Jones" below -- asking "Which one?" since we do have 3 vehicles in our household. She promptly hung up on me! If they call back, I like "Jones" idea of haggling with them for awhile with fake model information to see what they say!
An automated system said my waranty on my vehicle was about to expire and that they had made several attempts to contact me, to press one to talk to someone and press 2 and my file will be deleted. Curious I pressed one, a person the came online and asked me for my year make and model of my vehicle. I said you called me... you tell me what my vehicle is and they hung up. When I tried to call the number on my caller ID I recieved a messege stating that number was no longer in service.
Call about lowering my interest rate. Pressed 1 to see what would happen ( I've gotten these calls before). When I asked the rep how they got my phone number, she hung up.
Same story as most others. Computer prompt about warranty. Press 1 to talk to person. Mike answers and asked for make, model and year of my car. I said "shouldn't you know this if it's about my warranty", he than said "Did you not get the post cards regarding this that we sent?" I said, "No." He hung up.
I knew it was a phishing call. I tried to sound clueless so the person would think I was a good target. she asked for the year make and model of my car. I lied. I said I have a 2002 Honda Civic. I asked her in a very sweet and innocent voice where she was calling from. She said she was calling from Honda Administrative offices. She said more. She could tell I was writing it down. So she hung up on me. Too bad, because the longer I could keep her talking to me, the longer it would be before she could actually harm someone.
Left message on phone/stating the classification of my car was about to be changed. Called the number back just 30 mins later and got message from phone co saying the number was disconnected.
Said my vehicle warranty was about to expire and they had tried to call several times and this was the final call, press one to speak with a representative or hang up to close the file. SO I pressed one and a man asked me the year and model of my car. So I told him and he asked for the mileage and I said I didn't know so he hung up on me. (My car is a year old and it's nowhere near ready to expire)
I have gotten 20 to 30 calls from this number in the past six or 8 months including today. I can't find out who it is but I think it is time to report them. I pressed 2 so they would stop calling but to no avail. I have no expiring warranties.
AIR HORN THEM! It's a blast - yes - pun intened - It is so worth the 5.00 can!
Just received a call from them, but don't know anyone in Deland, FL, so I didn't answer. They didn't leave a message, so I came here to look up the number. I guess I made the right choice by not answering. I'm sick of these calls trying to sell me stuff.
ITs a SCAM DO NOT GIVE THEM ANY OF YOUR Personal information.
They ask your for your credit card # and then they porceed.
DONT DO IT~
Some kind of scam? If you dial the number, you get a "this number is disconnected" message!
Spay Neuter Sep 24th, 2008
The "DO NOT CALL" list was designed to stop telemarketers, etc., from making calls to people with whom they have NO business relationship. Being on the list will NOT help anyone who does business with a company. An example would be a credit card company. If a person is on the list and they DON'T have an account with that company, the company is prohibited from calling that person. HOWEVER, if the person DOES have an account with a company, they have every right to call that person for just about any reason, as long as they call during reasonable hours.
Companies call their customers to make offers, sell something and to collect past due payments. The "Do Not Call" list was not designed to prevent companies from contacting THEIR customers.
SOME companies trying to collect past due payments use, in my opinion, horrible and unprofessional tactics to get their money. There is even software available which allows creditors to change the name and number that appears on your Caller ID screen!
Having said all this, it needs to be stated that people SHOULD pay their bills, and when they can't, they need to contact the company they owe and work something out.
THE BOTTOM LINE: We need to pay our bills on time and when we can't, we need to call or write the companies explaining the problem and work something out. Not talking or writing to the creditor is the WORST thing to do - - Much worse than doing nothing!
IMPORTANT INFO Sep 24th, 2008
I feel the same way! Do Not Call List is worthless. Phone companies are no help either. Calls keep coming no matter what I do. If I could find them I would slit their throats, Burn their bodies, Kill their children, burn their homes,the worst of the worst I would do to them if
I could find them. I am totally fed up with people taking advantage of people and the gov acting like they are helping and not and the phone companies
I do believe are in cohoots with them. I am dying of cancer and I do not feel like putting up with these people anymore. Help me please before I spend my last days in a jail cell!!!
Over the Edge Sep 24th, 2008
Automated message (illegal in my state) about automotive warranties.
Answered call after caller id came up with number and deland. Said about car warranty. I pressed one and talk to a rep. He kept asking what year and type of car. I told him 3 times we are on the federal do not call list, he then transfered my call to some other line that left loud noises in the background. Will turn this over to the do not call list