sears
citigroup
card
account
cell
several
days
citibank
messages
asking
citicard
I've been getting calls from this number for about a week now. When I answer is just a automated voice mail and I don't have any account with citicard so I don't know why they keep calling me.
Ellilir
 Nov 28th, 2010
This number is calling me once a day. I do not know this number and I do not answer. No messages are left.
klaz
 Aug 05th, 2010
Just use the free phone tray to block the whole number from them.
336-52?-???? and 520-66?-????. From now on if there is an incoming call starting with these pre-fix #s will be blocked for good.
Also read the important message regarding scam that happens in USA right now at
http://affections.beautyhilite.com/2008/04/watch-out-for-following-area-code.html
quanvuong
 Jul 24th, 2010
Citi Card. They are looking for someone's name who is similar to mine. I tell them nobody is here by that name. They keep calling anyway.
Robert
 Feb 03rd, 2010
Citi calls about 4-6 times daily, all bills are current. I got sick of it and had my fax set to answer after the first ring.
Tim
 Dec 20th, 2009
they keep calling me asking for sex...i said "what the hell....come on over"...was the best blow job ever. If they call you...ssk for amber.
Ronny
 Oct 15th, 2009
I've been called 4 times a day the last 3 days... They're looking for someone named Scott... Take "DO"'s advice below from the 8999 #... I called Sears and sure enough, they flagged the number as bad and blah blah blah... Other numbers that have plagued my Cell: 301.620.8006, 402.982.0745, 231.435.2076, 616.980.1254, 859.283.8074, 866.227.1453, 336.522.8998, 231.435.2060, 269.768.2737, and 702.520.1387
A.J.
 Sep 18th, 2009
I've been called 4 times a day the last 3 days... They're looking for someone named Scott... I took "DO"'s advice below and called Sears and sure enough, they flagged the number as bad and blah blah blah... Other numbers that have plagued my Cell: 301.620.8006, 402.982.0745, 231.435.2076, 616.980.1254, 859.283.8074, 866.227.1453, 336.522.8998, 231.435.2060, 269.768.2737, and 702.520.1387
A.J.
 Sep 18th, 2009
Sears credit card company (Citigroup, Citicards, Citicorp, all one and the same) collection department. Call from 7am-9pm manyyyyy times daily. I have all the CC companies and the different #'s they call from saved to my phone and save the ringtone as silent. That way I can actually look for work as they already know my situation and my layoff and not be disturbed!!!
Kim Houston
 Aug 11th, 2009
The best way to handle collection calls is to call-forward to thier own number. It's a scream. Try it !
JDandCo
 Jul 31st, 2009
These people call 6-12 times each day, leaves no message. I am on the do not call list but they don't seem to care about the list! STOP THEM!!!
Ron
 Apr 24th, 2009
if you have verizon hit *57 and they keep call logs and then take care of it
only works if 336-522-8999 was last incoming call
stacy
 Jan 31st, 2009
Called, I answered, got 20 seconds of silence and then it hung up.
UlicBelouve
 Jan 12th, 2009
This number called ALL day Christmas and Christmas Eve. I answered it the first 10 times and told them that the person they where looking for was not at this phone number. I didn't even know the person. But they continued to call. I had to end up turning my cellphone off on Christmas just to avoid the repeated phone calls. I had 8 missed called when I turned my phone on 3 hours later. Never left a message.
Ashley
 Dec 26th, 2008
They call about 5-10 times a day. They are calling me because I paid over the minimum payment 3 days too early, and they are penalizing me for it!!!! They are actually penalizing me for paying over the limit early. Is that some bullshit or what?
Rich
 Dec 16th, 2008
I'm glad for this website. I didn't answer, but I had to find out because its unfamiliar.
Tracey
 Nov 10th, 2008
I just filed a complaint with the FTC about them today. They call at least 6 times a day. They won't stop calling! They laugh and hang up, and argue with me when I tell them to stop calling. I even read them the rules from the FDCPA and they stated it did not apply to WV. The rules apply to everyone in the U.S.
CAT
 Sep 26th, 2008
i don't have any late/bad payments anywhere and i'm getting these calls (this happens about twice a year for a week or two at a time on my cell). i never answer it, and they leave heavy breathing sounds on voicemail. it's kind of funny. called three times today and it's only about half way through the day. maybe i'll answer in another language one of these times.
joe
 Aug 21st, 2008
I called this number and they answer as 'Sears' then transferred me to Citibank, telling me that my card was 18 days over due by $69. This was true as I checked my account online. The customer service represented seemed to be aware of my account balance and activity, so it seems that this was a ligitimate (but annoying) call.
Rob
 Jun 25th, 2008
I also got a call on the same day from 336-522-8998. Both had nothing on the caller ID and nothing on the voice mail

When I called 336-522-8998. The person on the phone said she as from Sears Citibank accounts but could not give a reason why they called and stated that Citibank phones leave 336-522-8998 on the caller ID but that doesn't mean that this is the number the user is calling from. And stated that this is a problem Citibank is trying to solve.

When I called 336-522-8999. There was no answer.
Mike
 May 08th, 2008
I also got a call on the same day from 336-522-8998. Both had nothing on the caller ID and nothing on the voice mail

When I called 336-522-8998. The person on the phone said she as from Sears Citibank accounts but could not give a reason why they called and stated that Citibank phones leave 336-522-8998 on the caller ID but that doesn't mean that this is the number the user is calling from. And stated that this is a problem Citibank is trying to solve.

When I called 336-522-8999. There was no answer.
Mike
 May 08th, 2008
I dont answer numbers i dont recognize and if they dont leave a message i dont bother to call the number back.
andrea
 Apr 11th, 2008
A pre-recorded message was left on my voicemail asking me to call them about my Citi Cards account.
Andrew
 Apr 08th, 2008
For the past 5 days I have getting multiple daily calls on my cell phone from this number and 336-522-8998. I never answer my cell from numbers I don't know. I don't have any business with Sears and Citigroup so I don't intend to pick up. Will they ever give up?
Cookie
 Mar 20th, 2008
I have written Sears to indicate calls are to stop and all contact must be in writing. this is a regulation from FTC. My next step is to issue a complaint to the FTC.gov website
Y
 Feb 04th, 2008
For several weeks, I have gotten several calls a day from this number and similar numbers 520-662-8999, 336-522-8998, 502-522-9998, 520-662-8998). If I answered, they would ask for a name of someone who does not live here. Most often, I got the number off my caller ID. They NEVER left a message. If I spoke to a person, they weren't exactly rude, but hung up on me. I read here that the # is Sears or Citicard. I do not have an account with either. Here is what I did: I looked up the Cust. Serv. # for Sears credit cards (1-800-917-7700). I called and spoke with a cust. serv. rep, explained the problem. She first of all, verified that there are two accounts with Sears that have my phone number as the contact number in error. I verified with her that neither of these accounts were using the names or social security numbers of any of the members of my household (this is tricky, they understandably cannot give out private info. Offer to tell them the last four digits of your ssn and ask if it matches what is on file. The rep I spoke to understood my concerns about identity theft and put my mind at ease. I then asked her how to get my phone number out of their database. She told me to call the Collections dept of Sears (which answers the phone as Citicards- they are the parent group, apparently). The number is 1-800-733-1116. I called them, they were very apologetic and told me they would remove my phone number. I got calls for a couple days more. But it has now been a week and no more calls!
DO
 Jan 29th, 2008
Been getting regular calls from this number for several days, finally decided to pick up today after reading comments here (since I have no Sears or Citibank accounts, I know it's probably for the people who used to have my number). Caller asked for someone who isn't me, verified that she was indeed calling (my number) and offered to take it off her list. She was extremely polite and friendly... but we shall see if the calls actually stop.
Laurie
 Jan 15th, 2008
Sears Card
Going Broke
 Jan 10th, 2008
If they want your social security number, give 078-05-1120. Funny story - http://www.ssa.gov/history/ssn/misused.html
Dont Have One
 Dec 01st, 2007
I called the number back, and they were very polite in removing my number from the list. I have no Sears or Home Depot card. The teller couldn't even find my number on their list - odd.
DH
 Dec 01st, 2007
Calls repeatedly and then hangs up. This is illegal. Please complain to the Do Not Call registry if they are harassing you.
Trish
 Dec 01st, 2007
Has anyone tried filing a police report? I'd like to know what happens.
marta
 Nov 24th, 2007
This number has been calling me for about a month now, every day, several times a day, starting at 7:45am all the way to after 8:30pm. I do not pick up calls if I do not recognize the number, and I only return calls if they leave a message. They have no left a message yet, so I will not return the call. I finally got sick of it and decided to google it to see if I could figure out who it was that was calling. Apparently is Citibank, for my Sears card. But I will not return a call unless a HUMAN leaves me a message to call them back with an extension to reach them...
TK
 Nov 16th, 2007
This number as well as similar ones with 502 and 520 area codes have been calling my cell phone. No messages. I've yet to answer it. They usually call in the morning. Very annoying.
Bet h
 Oct 30th, 2007
they are calling 10-12 times a day. I called to tell them they must have a wrong number. They wanted my account information and social security number . I told them no as I have no account with them .At that point they said they could not help me if I was unwilling to give them my info. Why would I give them my information when I have a account with them??!!!!
abby
 Oct 29th, 2007
Just called and woke me up at 530 in the MORNING GGGRRRRRRR
allison
 Oct 13th, 2007
This is indeed Citibank collections. In my case, the woman was very rude.
JP
 Oct 09th, 2007
I called the number back and it is Citigroup collecting for Sears Card. When I told them I did not have a Sears Card, they immediately removed my cell phone number from their list/database.
Melissa
 Sep 20th, 2007
These people call several times a day, every day, never leaving a message and never saying who they are or what they want. I'm not answering the phone to find out, but I know that they think they have a reason to harrass me. They have been reported here as well as on the National Do Not Call website.
J
 Sep 15th, 2007
I get calls on my mobile from these people at least 3-5 times a day from at least 3 different numbers. I don't know anyone in Tuscon or North Carolina, which is where the area codes suggest they are from. The numbers are 336-522-8998, 336-522-8999 and 520-662-8998. There may be other numbers, but my phone only records the last 10 calls received. If it's a number that has been called from more than once per day, it only records the most recent call. They have been calling me for at least the last 3 weeks, at all times of the day (During their business hours, which are M-Sat, I forget the hours) They won't say who they are and when you call the number they don't identify themselves then either. I told them once when I mistakenly answered the phone that they dialed the wrong number and then they read back the number they dialed and I said it was wrong (even though it wasn't). I don't know who they are and I never answer the phone for numbers I don't know. There's no way I am going to talk to them if they don't tell me who they are before I divulge any personal information. If it's important enough, they will leave a message and a proper call back number. They probably have my name, phone number and address - I want everything in writing. I do have a Sears account, and it does have a balance, but the payments have never been late and I am not overdue on anything, so they have no reason to call me if that is who it is. I have reported the three known numbers to the Do Not Call Registry website (Today). Time will tell if it will do anything to remedy this.
bnyhger
 Sep 15th, 2007
Calls everyday even after hours and I never answer. I dont answer if I dont know the number.
Kristen
 Sep 13th, 2007
They have called my house everday for a month. I sometimes answer and there is no one on the line. Finally, today someone was there and they asked for "Michelle" and got a bit cranky with me when I said that I have had this number for five years and no one named Michelle lives here.
Julie
 Sep 08th, 2007
They are trying to call my ex, I gave them his number and they are still calling. It's been 4 years since my ex lived there and the house is owned by me.
Michelle
 Aug 23rd, 2007
They call at 8am till 8:30 pm. They don't leace messages. I just let it go to the answering machine. Were on time with all our bills.
No clue
Andrea
 Aug 16th, 2007
anytime i try to report this number to you i get the following:
File './whocalledus/phoneCall.MYD' not found (Errcode: 13)
Charlene
 Jul 28th, 2007
Sears credit card through CitiGroup
WWW
 Jul 27th, 2007
No messages. Been going on for several weeks. Yesterday, took a call from a local area code and they said they had a job offer for my husband and when I asked company name they said Citigroup. I laughed and hung up!
angel
 Jul 26th, 2007
I get calls every day, even the weekends. I never answer it, Thank heavens for caller ID. They still call every day with no message ever left.
Joyce
 Jul 23rd, 2007
Citigroup for Sears Credit Cards.... Funny I don't have one?
DOC
 Jul 10th, 2007
CITIGROUP a.k.a. Sears Credit Cards
DOC
 Jul 10th, 2007
Sears / Chase / Citi - asking about overdue payment.
Mark
 May 28th, 2007
Just started recieving calls from this number two days ago. You say its Sears/Citicorp? They never left messege and are calling today (sunday, twice). Thanks for the info
Sal
 May 20th, 2007
This is a Sears Credit dept.
They asking for name,SS,adress to verify info.
I have never had any "Sears accounts".
Looks like scam.
andy
 May 17th, 2007
They Call all the time.
Michele
 May 15th, 2007
They call the house about 7 or 8 times a day. I don't have a sears account and there is no kmart in my town. Its really annoying, they never leave messages, they just continually call! If they want to reach someone they need to leave a message with what they want. I'd be happy to talk with them and tell them to take me off whatever list they have me on.
armywife
 May 10th, 2007
The have called five times so far today. All hang-ups, no message. They are harrassing me
Joe M
 May 03rd, 2007
Account has been brought current but the calls continue. They do not update status' and continue to harrass.
Joe M
 May 03rd, 2007
I was overdue 5 days with an $11.00 payment due on a $106.00 balance. They call 3-4 times a day and leave no message. I send payments when they have $0.00 due, does not seen right to do this to me for such a small payment/balance.
Joseph Majewski
 May 01st, 2007
this is for sure sears (citibank) and also K-mart. They have been trying to collect late charges incurred on late charges for the past several months.
Ya, they call all the time. Don't ever deal with the above business, "criminals"
wally
 Apr 06th, 2007
Call several times on my cellphone. I have an account with Sears/Citigroup, but owe nothing. I never answer the call as Caller ID just shows the number and Citigroup nevers leaves a message.
becka
 Mar 28th, 2007
This number call at least ten times a day.
Jaqui
 Mar 26th, 2007
Asked for "Antoinette". Told them no Antoinette at this number.

Asked to verify the number of my cell phone. I did.

Then they asked me for my last name.

Threatened to sue if they called me again.
Ja
 Mar 21st, 2007
Received a call on my cell phone from this number on 3.21.07 @ 11:22am.
I didn't answer it as I never answer calls from unfamiliar numbers.
Left no message.
Joe
 Mar 21st, 2007
Like many of you... I receive a call from this number at least two to three time daily and this includes Sundays.
Darrell
 Mar 18th, 2007
No name, just a number. Didn't recognize it so didn't answer it.
Mark
 Mar 10th, 2007
They keep calling even after repeatedly telling them the person does not live here.
Robin VK
 Feb 02nd, 2007
This is one of several numbers 520-662-8998, 520-662-8999, 520-664-9698, 336-522-8998, 336-522-8999) I have received calls from Citicard as a result of a billing dispute. I have downloaded a program from Traysoft called Phone Tray Free which uses my computer modem to automatically hang up on these harassing calls after one ring. If you have a voice modem you call also have it play one of several messages available. The one I use emulates a disconnected phone. The program also logs date, time, and calling number of all calls. I offer this to allow others to fight back to these harassment practices. I also report each call to the do not call site.
Wayne
 Jan 13th, 2007
This is one of several numbers 520-662-8998, 520-662-8999, 520-664-9698, 336-522-8998, 336-522-8999) I have received calls from Citicard as a result of a billing dispute. I have downloaded a program from Traysoft called Phone Tray Free which uses my computer modem to automatically hang up on these harassing calls after one ring. If you have a voice modem you call also have it play one of several messages available. The one I use emulates a disconnected phone. The program also logs date, time, and calling number of all calls. I offer this to allow others to fight back to these harassment practices. I also report each call to the do not call site.
Wayne
 Jan 13th, 2007
This is one of several numbers 520-662-8998, 520-662-8999, 520-664-9698, 336-522-8998, 336-522-8999) I have received calls from Citicard as a result of a billing dispute. I have downloaded a program from Traysoft called Phone Tray Free which uses my computer modem to automatically hang up on these harassing calls after one ring. If you have a voice modem you call also have it play one of several messages available. The one I use emulates a disconnected phone. The program also logs date, time, and calling number of all calls. I offer this to allow others to fight back to these harassment practices. I also report each call to the do not call site.
Wayne
 Jan 13th, 2007
This is one of several numbers 520-662-8998, 520-662-8999, 520-664-9698, 336-522-8998, 336-522-8999) I have received calls from Citicard as a result of a billing dispute. I have downloaded a program from Traysoft called Phone Tray Free which uses my computer modem to automatically hang up on these harassing calls after one ring. If you have a voice modem you call also have it play one of several messages available. The one I use emulates a disconnected phone. The program also logs date, time, and calling number of all calls. I offer this to allow others to fight back to these harassment practices. I also report each call to the do not call site.
Wayne
 Jan 13th, 2007
This is one of several numbers (520-662-8998, 520-662-8999, 520-664-9698, 336-522-8998, 336-522-8999) I have received calls from Citicard as a result of a billing dispute. I have downloaded a program from Traysoft called Phone Tray Free which uses my computer modem to automatically hang up on these harassing calls after one ring. If you have a voice modem you call also have it play one of several messages available. The one I use emulates a disconnected phone. The program also logs date, time, and calling number of all calls. I offer this to allow others to fight back to these harassment practices. I also report each call to the do not call site.
Wayne
 Jan 13th, 2007
Have been receiving numerous calls from a Kentucky number 502-522-9998 telling me to hold for an agent about my Sears card which I do not have. Then started receiving calls from a North Carolina number 336-522-8999 asking for an Ann Taylor. All part of this same scam. Caller ID just names the state it is calling from.
X
 Jan 10th, 2007
I get calls everyday, multiple times a day. It says DATA CALL on the caller ID. If I answer it, no one is on the end, just beeping. When I returned the call, it was a citicard group for sears. The person I spoke with stated that my number was not in their system, so they couldn't do anything about it.
Kelly
 Jan 06th, 2007
Yeah, get a call from them, but dont recall if they left a message or not. I dont believe I have a citicard!
MiMi
 Dec 29th, 2006
Bill collectors from Citigroup (which also handles Sears). They also call from 336-522-8998, and probably multiple other names. They will call up to half a dozen times a day, using an autodialer. When you answer, if it detects a voice (such as you answering "Hello!"), it will then connect you with one of their bill collectors. There is usually a delay of a few seconds before the bill collectors come on the line (and your account pops up on their screen). If you pick up the phone and don't speak, it will not connect with the bill collectors and will hang up after about 12 seconds. They will be recording what you say if you do speak with them. Either don't answer at all, or answer it in Chinese (or pretend like you only speak Chinese!!!)
T.J.
 Dec 18th, 2006
We get about 10 to 15 calls daily from this number. Leaves NO message. Sometimes we don't hear from this number for several months, and then it starts up again. We'll get bombarded for weeks with calls. Shows on caller as N. Carolina call with this number 336-522-8999
Ann
 Dec 10th, 2006
No message and no caller id. They called at 7:20 AM Saturday.
Scott
 Dec 09th, 2006
They are calling a Corporate cell number to collect a debt from a johnathon. This number has been in use for years and the calls started a month ago.
Ray
 Nov 13th, 2006
This is a citigroup number and is usually for people with sears home improvment accounts. They call me everyday.
jonathan
 Nov 01st, 2006
They keep asking for my ex-husband. Called twice today. Told them both times he does not live at this number. Second time they asked if I had ex's new number. Told them "no"
Tracey
 Oct 19th, 2006
Called ID said CitiGroup. I googled the number and everyone says it's a debt collection number. But I don't owe to anyone under CitiGroup???
Alex
 Oct 09th, 2006
CitiGroup
Dick
 Aug 29th, 2006
Called but left no message
Tom
 Aug 18th, 2006
I don't know this number, so I leave it go to the answering machine. I get calls every day but they don't leave a message.
Julie
 Aug 14th, 2006
They have wrong number but still calls EVERYDAY
Denise
 Jul 20th, 2006

85 Comments