FirstPoint Resources
PO Box 26140
Greensboro NC 27402

Customer Service/Make Payments Over Phone:

To better assist you, please have your account code available.

Office hours: Monday – Friday 8 am – 5 pm EST
Email: support@firstpointpay.com
no name
 Sep 18th, 2012
I love when these people call as I have nothing better to do and I try to keep them on the Phone as long as I can but they get tired and hang-up.I tell them I am a deadbeat and it ain't my fault they give me credit.I tell them I can't even get a pack of cigarettes on credit where I live and they should check better.Then I laugh and tell them "I ain't buyin ya Neckties for you" and I tell them to go to the goodwill and buy a necktie like everybody else does.I wish they would call back I like to make them agitated.Sometimes speak broken spanish and chinese is fun also.
Chipper Jones
 Sep 12th, 2012
You need to understand collections. It is legal to contact a person that owes you money once a day. So there are these companies, 20 people in front of phones. Computer automatically dials all numbers on file for collection. If a light lights up on your phone pick it up fast and try to get as much info as you can so they can file a law suit after enough time passes. Sometimes the only info they need is that your phone does get answered. If you call back all 20 people may be backed up 20 calls each. Every bit of info they get gets them a bigger paycheck. they don't give a rats rear who they talk to just answering the phones like lab animals.
bob the builder
 Feb 23rd, 2009
I'd like to know how the he** these people got my cell phone number?????? I have been getting a call like twice a week with a message with my name and to call them back, no other information left, like who they are and why their calling, for over a month now, always while I'm at work in which I cannot keep my cell on me. I just researched this number today and found out they are a debt collection agency, yea, I might owe a debt but when did it come to people harrassing you on a cell phone, I have had the same home phone number for 10 years why aren't they calling that???
 Feb 06th, 2009
the number links into FirstPoint and Piedmont Natural Gas. If you're getting the call and you want it to stop..then simply pay ur bills. its not harrassment..its when a bunch of low lifes wont pay their bills but evidentally pay for internet service to come complain. learn responsibility people...
 Oct 08th, 2008
I got a call from them this morning at 8:51 AM. They left a voice mail that they were looking for someone named "Jason".

I called them back and was on hold for 10 seconds and an operator came on and asked how she could help me.

I explained that I didn't know any Jason, and she told me to hold on for a few seconds while she removed my number from their database.

We'll see if I get any new calls from them.
 Sep 25th, 2008
This number is for First Point collection agency.
 Oct 26th, 2007
Got a voice mail message to call 800-262-7476, called. Got a recorded message about b n reorded, musak, silence. Did a reverse search which got me here. Power to the people.
 Sep 24th, 2007
Call is from First Point Resources. They are simply harrassment calls hired by someone.
 Sep 05th, 2007
They called and left a message ... a real person, and an automated message. I called back and got a guy who wanted to know who called me. I told him I didn't know b/c I couldn't understand it on the message. I asked him if he could tell me what they wanted ... and he looked it up for me. They are a collections agency, and he was pretty nice, it is just a weird setup.
 Aug 22nd, 2007
the number 336-272-9353 called me and left a message with my first and last name and then the number 1-800-609-5666. I called the number back and it was a debt collection agency. If you get this call, i would call them back. I didnt even know i owed this money.
 Aug 22nd, 2007
phone call from this # on 8/9/07 @ 4:17 pm, hung up, no message left.
 Aug 09th, 2007
Said they were first point and would not give any information.
 Aug 08th, 2007
I have received numerous calls from this number but no message, no response when I answer
 Jul 30th, 2007
I have received three calls from this number, I am asked for by name by the same man. I respond that Geneva is speaking then he hangs up.
Only to call back the next week.
 Jul 24th, 2007
Firstpoint is a collection agency. It can be any number of nthings from gas bills to ins. policies that you haven't paid out. They will try to get you to pay something from 10 years ago. If you see the number, answer it and just tell them they have the wrong number. they are a$$holes!
 Jul 24th, 2007
have gotten numerous calls from this # but always when i'm at work. today i answered and the woman asked to speak to my ex, whom i said didn't live here. when i asked who was calling, she told me i "didn't need to know all dat." she was a very rude, ignorant "hoodrat" type.
 Jul 17th, 2007
Some fruit that wouldn't talk
Rorger Pyle
 Jul 16th, 2007
caller name is first point 1-800-609-5666 same number as 336-272 9353.
the 336 272 9353 is greater greensboro calls all the time
 Jul 16th, 2007
I also have recieved numerous calls and dont usually answer #'s that I am not familiar with. Decided to answer this one. Got the recording "all rep's are busy" also. Called back, got no answer. Did research online found this page and called the 1-800 #. The lady answered as was not at all rude. However the automated # should be banned.
 Jul 10th, 2007
I HAVE ALSO JUST RECEIVED A CALL FROM THIS NUMBER 1-336-272-9353 AND I CALLED BACK THE 800-609-5666 I RECEIVED FROM THE WEBPAGE -- Contact us:. Mailing Address:, PO Box 26140 Greensboro, NC 27402. Phone:, 800-609-5666
 Jul 03rd, 2007
2 times a week I get this call...I'm sick of it
 Jul 03rd, 2007
A call from "Mrs. Whitaker" about a week ago asking for my husband. I told her I would take a message. She gave me her name & phone #, but would not tell me what it was regarding. I told her I would not give him the msg without more info, she said "fine, don't give him the msg then" and hung up. She "Mrs. Whitaker" called again yesterday and left msg for my husband, just her name and phone #, no company or reason for call.
 Jun 13th, 2007
This caller called on 6/12 @ 1:50PM; I heard nothing, and they hung up.
 Jun 12th, 2007
I have called this 336-272-9353 phone number back over 50+ times so I can find out why they are calling, so I can end their calling me. Numerous times I could here the sound of a phone being picked up and then it sounded as someone listened and when I was done speaking they hung up not saying anything!!!
 Jun 11th, 2007
Someone will pick up at times, but they say nothing and hang up when your done speaking!!!
 Jun 11th, 2007
I have had a couple of calls from this number...phone rings, voice mail comes on and call disconnects. Any attempt to call back gets me a busy signal.
Jane Howard
 Jun 05th, 2007
Called and its unknown...first point...a mrs. johnson...call back number is 800-609-5666
lori hale
 May 31st, 2007
This number has called my my phone numerous times w/o leaving a message. i have no idea who they are ,when I called this number back noone picked up.
 May 30th, 2007
called me at 12:15 PM EST If this is Piedmont Natural Gas, these people should not be calling me, I have never had an account with a gas company before!!!
 May 30th, 2007
pay your gas bill.
 May 30th, 2007
No one said anything when I answered. Time was 5:50pm
 May 29th, 2007
received a call from this # on 05-25-07 at 8:43AM, called back and continuously got busy signal
D. S.
 May 25th, 2007
this # called me at 9:15am on 5/21/2007
 May 21st, 2007
It is a collection agency.
 May 18th, 2007
I called again today, the next morning, and let it ring a long time. No answer. 9 AM Pacific time.
 May 15th, 2007
On May 14 at 2:26 PM a woman called me from this number. She said she is with First Point Resources and said this call may be monitored for training purposes. Then she asked if that was OK.

I said maybe, what are you selling? She said she wasn't selling anything but she wanted permission to record the call. I said tell me what it's about, she refused to until I would give her permission to record, so I said, "No, you cannot record it till you tell me who you are and why you're calling." She said, "I can't tell you why I'm calling till you give me permission."

After she hung up, I repeatedly tried to call back but the line was always busy.

Who the heck are these people? Are some people such sheep that they'll give permission to record to a stranger who refuses to tell why they're calling?
 May 14th, 2007
No Message left, called back and got a busy signal
 May 14th, 2007
here is an ad they have posted with some other contact info...

Local accounts receivable firm is in need of a manager to monitor and coordinate internal dialing system operations. Person would be responsible for a staff of 12-18 reps (training and quality control). Computer skills and analytical thinking are a must. No third shift or weekends. Free parking with excellent benefit package. Please email resumes to employment@firstpointresources.com, fax resume to 888-860-0359, or contact 336-378-6300 ext 3081.
 May 11th, 2007
I got 2 call2 from some lady who was almost unintelligible asking for james, I said this is jim. she said is this james? guess she could not get it. I aked her to Identify herself. she gave me her name as mrs? I asked her three times who she worked for and she came up with ?? First Point, Inc
I read that here cause I could not understand her. I Told her I would not talk to her untill she propperly Identified herself. she said something like I'll note that on your account and hung up on me
 May 02nd, 2007
Called me on May 2, 2007 at 11:20 AM, they also did not leave me a message, and would not answer when called back.
 May 02nd, 2007
I have been getting calls for some time. Today they calledat 9:03 and asked to speak to my son. I told them he didn't live here, and the man said ok and hung up. How can you have your number blocked?
 May 02nd, 2007
this number called me @ 9:45 am, did not leave a message. Called back to get constant busy signal.
 Apr 24th, 2007
This number called me at 8:53 am and I did not answer. Like everyone everyone else, I try to call back and no one ever answers. Strange how this person managed to my number as it is unlisted and it is a cell. They need to prosecute this person.
 Apr 20th, 2007
Greensboro NC
Called at 8:40 a.m.
 Apr 10th, 2007
4-5-2007 Called and harrassed my husband saying we owed money for some emissions in NC.. the guy was very rude and said they would take away his vehicle.
 Apr 08th, 2007
called and left no message
 Apr 02nd, 2007
someone called me from this number this morning. called back- busy- then no answer...
Ne Ne
 Apr 02nd, 2007
This number callled today, left a message without ID. I called back, they declined to identify themselves and they put me on endless hold. Called the number below and it was a call for someone else. They said they would take my name off their list.
 Mar 29th, 2007
1st Point Collection Agency. Continuly Called my Work Cell # Called and Ask to remove.
 Mar 29th, 2007
This # called, left no message, called back and got busy signal.
 Mar 22nd, 2007
I called this number back and it was a collection agency but they were very nice and polite.
 Mar 21st, 2007
Just looked into your other comments and thanks to David Wall's comment a little further up I called First Point Inc. 1 800-262-7476.
It rang for a long time, but then a Lady answered that said their system is set up wrong and if you give them your number they take you out of thei system and you would not receive anymore phonecalls. I hope this helps, if it does THANKS DAVID WALL !!!
Mrs. Huggins
 Mar 20th, 2007
Once or twice a week I recieve a call from 1 336 272 9353 / Greater Greensb. when I pick up it sais something like this " All costemerreprsentetives are currently busy" than it playes music and hangs up on me shortly after. I never reach a person and *69 does not connect me when I try to call back. I tried to call the number on my caller ID, but it just rings and no one answers.
Mrs. Huggins
 Mar 20th, 2007
checked voicemail this morning and had a call from this number with only elevator/"hold" type music. Caller ID said "GreaterGreensboro"
 Mar 19th, 2007
Yep...definitely a collection agency. The 800-609-5666 number works, they answered
 Mar 09th, 2007
got call. no answer when returned call
 Mar 07th, 2007
I got this call several times at home in the last few weeks. I get vocie message saying all repsentives are busy please hold then it hangs up. I call it back and it does nothing but either will ring or it will be busy.
 Mar 07th, 2007
collection agency
 Mar 01st, 2007
called me 2/27/07 6:00p 2/28/07 9am this same number called me on cell and home number within min. of each other just recording like wating on next avail operator, i never called it back and plan to turn it into local authorities and BBB
 Feb 28th, 2007
Got 2 calls today. Same as others, music and a hold message. Called back the corporate line at 1-800-609-5666 and got someone right away. They were looking for someone else. He took my name out of the system right away.
 Feb 26th, 2007
This number called me a 3rd time - this time on 2/23/2007 at 11:05 am - did not leave a message and when I called back, there was no answer. BUT,
I researched this number and found that it belongs to First Point, Inc., POBox 26140, 225 Commerce Place, Greensboro, NC 27401, and they answer 800-262-7476.

Definitely a harrassment situation !!!
David Wall
 Feb 23rd, 2007
I called this nuber back, and they werent even looking for me.. they were looking for my father.when I told them that he did NOT live here they wanted to know how to reach him..I told them after they told me WHO they were, I would tell them how to contact him. THey were RUDE, and would not disclose what "type of business they were" all they said was their name was First Point Resources,They should be BANNED!!!!!!!!!!!
 Feb 22nd, 2007
 Feb 16th, 2007
Called 800 number back. Caller stated that that number was a "call out only" Number. Company is first horizon. They are a consolidated debt collection business that handles multiple accounts. I owed on a hospital bill and they were very courteous ( I hate to say that about a bill collector, but they were).
 Feb 05th, 2007
Someone called my work number, said my name(mispronounced my last name, though). I answered yes, then was hung up on. I called the nuber back a few times. Was either busy or I recieved no answer. ABSURD!!!
 Jan 26th, 2007
left message telling me to call 800-609-5666
 Jan 23rd, 2007
Number shows, and automated voicemail left with different number to call at 2:10 pm ib 01/19
 Jan 19th, 2007
Called me at 10:37am

All I got was Elevator Music.... I hung up as I am a busy person and am offended that someone would call my cell and place me on hold.
Joshua Fox
 Jan 16th, 2007
This no. has called me a few times and left a message, but they can't tell it's a machine, so I get the last part. A person called last time, very rude, and didn't tell what she was calling about. When I called back, it said they were closed and couldn't take the call.
 Jan 12th, 2007
 Jan 09th, 2007
Called me @0830 EST, caller ID stated Greater Greensboro. When I answered the call, recorded message said, "all customer service representitives are busy..." then it clicked twice as if the call was being transferred and then it disconnected.
 Jan 04th, 2007
I reciever a call from this number the lady that answered the phone was rude when I asked what the call was for and she hung up in my face so I called and filed a complaint with the manager. However the company is called first collections
 Dec 21st, 2006
I called the 800-609-5666 -- they asked what I needed -- I said, I don't know - you called me and left me this message. He asked for my cell and asked me if my name was "Said" - I replied No - he said it was thier mistake and he would have my number removed. That was it.... weird.
 Dec 15th, 2006
This number called at 6:21pm. Recorded voice said "all of our customer service representatives are currently busy", then call disconnected. Called back twice, and just got a busy signal. I live in TX, never been to NC, not sure why they'd call.
 Dec 15th, 2006
I received a call from this number (@10:40 am) but did not answer it (I was in a meeting). They didn't leave a message, and upon a call back there was no answer
 Dec 07th, 2006
The message was as if I called and it said, "You have reached..." then hung up. This is the second time I've gotten the call, I just used google.com to see who it was calling. I received it today 12/7/06 @ 12:08 pm. When I called back the # was busy.
K. Carter
 Dec 07th, 2006
12/4/06 - has called me 3 times in the last week. Got a recorded message saying "all customer service representatives are busy at this time" - music and then hung up.
IS THERE NOTHING THAT CAN BE DONE ABOUT THIS HARRASSMENT? Verizon is NO help. I guess they want people dialing and paying them money.
 Dec 04th, 2006
Called 7:00pm, told to hold then they hang up. Lets put a stop to this. Call them at 7:00pm est and blow out their phone lines. 1-800-609-5666.
 Nov 21st, 2006
ths number is the call center for piedmont natural gas
 Nov 13th, 2006
11/07/06 10:41AM
 Nov 07th, 2006
This is a collection agency. The people are rude and threatening.

The number 800-609-5666 is a good number and they will answer.
 Nov 02nd, 2006
This # had just called my house today on 10/31/06 at 3:57pm and say that all service reps is currently helping others please remain on the line. What kind of business is this anyway?
 Oct 31st, 2006
10/31/06, 2pm EST, I answered the call and got "all service reps are busy"

10/31/06 3:48pm EST it went to voice mail, only got truncated end of message with female voice giving a number
Shawn M
 Oct 31st, 2006
it is a collection agency in greensboro North carolina, I just spoke to them.
 Oct 30th, 2006
Had a message with my first and last name for me to call the 1-800-609-5666. There was no answer.
 Oct 30th, 2006
no name, just the number...

Was a recorder message.. say something about the customer department, try to call back... always busy.
 Oct 25th, 2006
This Number is nothing short of harassment.
Greater GreensB
 Oct 23rd, 2006
This number called me at 12:09 pm on 10/20/06. My answering machine picked up and at the begining of the message there was some music. The music stopped and a woman got on the line and asked to speak with me (first and last name used) It was like she didn't even realize an answering machine picked up the call.
 Oct 20th, 2006
Message left was "message is for accounts payable. please call us back"
 Oct 20th, 2006
called 10-13-06 and left a voicemail. The voicemail was music then a person came on saying Hello about 4 times then there was typing then it hung up.
 Oct 13th, 2006
This number called and left a voice mail message at exactly 8pm and all I heard was elevator music sort of an instrumental and then it hung up.
 Oct 10th, 2006
Called me and left a voice mail on 9/14 @ 11:40am EST - No voice, just heard clicking on a keyboard. Only 10 seconds worth and disconnected.
 Sep 14th, 2006
No Message
L. R. Cartner
 Sep 14th, 2006
This number called 9/1/06 and when I returned the call I got no ansmwer.
 Sep 01st, 2006
This number called me at 8/29/2006 at 7:13PM. Did not leave a message and then when I called back, there was no answer.
 Aug 29th, 2006
No message just music.
 Aug 29th, 2006
this # called me 8/25 @4:05pm
Robyn Repass
 Aug 28th, 2006