Even as a stranger to an alleged debtor caught in a skip trace dragnet, you are entitled by federal and state law to polite and honest treatment, else you can hose the collection agency in court on their dime.
My advice for a ''not me'' case can be found here, in a comment from 29 August 2012:
877-305-2082) http://whocalled.us/lookup/
877-305-2082
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