bank
card
america
fraud
debit
scam
boa
legit
account
activity
legitimate
Gotta a call saying they were from "Senior Benefits" - I said "Goodbye"
California
 Nov 17th, 2018
Caller ID says Bank, of America. Often ID is slightly altered from actual company name
 Mar 05th, 2018
Got a call this morning from 315-724-4022 saying they were from BOA ATM debit protection and to call back before 7/28 to 877-248-6276 to avoid any interruption in the use of my card. I was also left a message code.
Virginia
 Jul 14th, 2016
rec'd a message to call regarding debit card fraud. just called bank of america they had no knowledge of this although that is the number on the back of debit card.
New York
 Apr 07th, 2016
This call came in this morning at 8:13am saying it was a call from New York. I did not recognize the number so I didn't answer. There was no message left. After doing a little research I found out that this is the same number belonging to the International Customer Service Dept. for all calls to Bank of America placed outside the U.S. I reported this to Bank of America and the Federal Trade Commission.
California
 Nov 10th, 2015
I made the post below about the ID spoofing, and then I called the number on the back of my card to make sure my card was okay. The customer service rep. said that it was, and she then called the number herself. She also thinks it's a scam, and she is making a report about the number. Even though the number is on the back of the card, it says to call collect from outside the US next to the number. This is most likely a legit number when you call from outside the US, but when you call from inside the US perhaps it doesn't work the same as calling outside the US and it is a scam? Also, the caller did not leave a message. She said if the call was from Bank of America, they would leave a message and a number for me to call.

And of course the caller ID can be spoofed and the scammers can be placing any number and/or name on the caller ID.
 Oct 09th, 2015
Scammers can use ID spoofing, and make any name or number show up on the caller ID. So just because you see a Bank of America phone number on your caller ID, it doesn't prove that it is really them. I would not answer the call, and I would call the number on the back of my card to see if there is a problem.
nblisa
 Oct 09th, 2015
Scam! Pretending to be from bank of America.
Texas
 Mar 27th, 2015
It was an automated call from Bank of America to remind me activate my new debit card which I had just received.
 Nov 06th, 2014
i got this call from BOA thanking me for letting them know that I will be traveling out of the country and may be using my debit card. It was a recording. They gave me the fraud phone number, as well.
Maryland
 Oct 16th, 2014
https://www.bankofamerica.com/contactus/contactus.go?topicId=checking_savings

This number is listed on BoA Website as a contact number for Checking and Savings.
www.bankofamerica.com
 Oct 07th, 2014
This call is a legitimate Bank of America phone number. If you don't believe it, go on line and look under boa 'contact us' and you will see. It is listed under their 'fraud and security' listing.
terry
 Mar 17th, 2014
SCAM!!!! to get Debit and Bank information. Automated system never allows you to option to speak to a rep.
Los Angeles .CA
 Feb 07th, 2014
scam!
amanda
 Jan 24th, 2014
I just got a call from this number, when I called it back there was an automated message saying something about an overseas collect call. I quickly hung up and listened to my voicemail which was also an automated message, but half of the message was cut off; it said something about activating my new debit card. I called BOA's customer service number on the back of my debit card, and the BOA CSR said that no one called me and there is no activity on my account. Assuming it was fraud, I gave the CSR the number that called me and she said she would have her manager look into it. Then, as I looked futher down on my BOA ATM card, I saw this number listed on the bottom "Outside the US: 315-724-4022". Apparently this is a legit BOA number, but outside the U.S. I did get a letter in the mail today from BOA and appears there is a new debit card in it because of the recent places I've been, they issued me a new debit card to prevent fraud since one of the stores I visited and used my debit card was having an issue with fraudulent activity at the time.

Bottom line is, never give anyone personal information over the phone, and if you ever suspect it is fraud call the usual BOA customer service number.
Jessica
 Jan 14th, 2014
SCAMMERS! This is FRAUD! Anyone posting that this is legit, is a part of the scam!
Josh
 Dec 14th, 2013
I just received a call from 315-724-4022. The number 315-724-4022 is the phone number on bank of america's website for their international fraud department BUT when you answer the call it states that their is fraudulent activity on your bank of america atm/debit card. The automated message states for you to call another number of 877-833-5617 WHICH IS NOT BANK OF AMERICA'S NUMBER. THIS IS A FRAUD. I called Bank of America to confirm and they stated that the number given is not theirs. The scam is when you call the fraudulent 877-833-5617 and enter all of your information from your atm/debit card, social security number, expiration date and the code on the back. It is then collected by the scammer and used else where with all of your correct information that you just provided by touch dialing it in to the key pad. DO NOT FALL FOR THIS! THIS IS A SCAM!
SMART
 Dec 11th, 2013
This is a legitimate call. While waiting to speak with someone, I logged into my account and was ready to verify my recent transactions. The caller identified herself by name and explained why they were calling. (I hadn't received one of these calls in several years.) The caller identified transactions that I was able to verify as valid. As someone else explained, one of the merchants has apparently had their online accounting data compromised and my card/account number was probably stolen.
Jim D in MD
 Nov 03rd, 2013
This is a LEGIT call from bank of america about a new debit card being sent out to me, I did receive legitimate documents in the mail advising me of the same thing i was told in the voicemail from this ph#. A new card with my photo on it was included in the packet.
Castle
 Jul 09th, 2013
This IS A LEGIT call from BofA wanting to verify what they think is suspicious activity on your debit card. If you do not answer the call, a voicemail will leave a toll free number for you to call back within a certain period. A temporary hold WILL BE PLACED ON YOUR DEBIT CARD & you will have a hard time using your debit card. It is worth the time & effort to call BofA back to resolve the debit card issue.
BofA Customer
 Jun 06th, 2013
This is a legitimate number, honestly. Look on the back of your debit card; it is the number to call if you are outside the US. In my case, this was a wrong number, as I got this call on my home phone, and I only use my cellphone. I verified with BOA (called the 800-432-1000 I got from website) that they only have my cell number on file. So what happened is someone used to have my phone number (I've only had it a little over a year) and BOA is trying to contact THEM. Again, I called BOA directly and they verified all of this.
Jane
 May 21st, 2013
I got a call today from this number on my cell phone regarding suspicious activity on my Bank of America debit card (it was a recording). Unfortunately, I have to agree that this is a scam because I do not bank with Bank of America nor have I ever banked with Bank of America. And I've had the same cell phone number now for over 5 years.
potatoechip
 Apr 30th, 2013
I received a call from this number on my cell phone. It came up as unknown so I did not answer the call. I received a voicemail stating it was Bank of America calling and that I needed to call the number of the back of my debit card. The voice message said my debit card was being canceled and a new card was being issued due to a possible fraud alert with a merchant that I shop at. I called Bank of America and they confirmed this information. I went out and check my mail from the previous day and my new debit card was actually already in the mailbox.
In the voicemail I received at no time did they give me any other number to call. They only said call the number on the back your debit card so I'm not sure why people think this is a scam. You can only be scammed if you're directed to somewhere other than a legitimate company.
Smith
 Apr 30th, 2013
After reading this, I called B of A on the regular contact number and they did confirm that it was a legitimate number, and that they were calling to let me know that my account was potentially compromised. They said sometimes a merchant who has had a robbery or a scam or anything like that will sometimes contact the banks with lists of the accounts that may have been affected, and they were calling to let me know they had already issued me a new card.
Lo
 Mar 05th, 2013
My husband Brian used to work for Bank of America. He said they will call if they find a transaction that looks suspicious. They call me regularly, as id thieves have, in the past, been a problem with my bank card. I am a retired ID theft detective with a CA sheriff's dept. Call the name on the back of your debit or credit card before doing anything. If necessary, do take the time to fill out affidavit of fraud/forgery.
Synnoveah
 Feb 05th, 2013
I received a msg from Bank of America stating to contact them about debit card for "not my name" for debit card ending with XXX, which is not my debit card. I checked online and do not see any unusual activity on my account. Last year, B of A called and also sent me emails about suspicious activity which, thankfully, they did not approve a withdrawal from my account in another state.
Karen V
 Feb 05th, 2013
Definitely a scam. Notice the caller ID says "BANK, OF AMERICA" with a comma
me
 Feb 02nd, 2013
I had 3 calls and a text from this #. I suspected it was bogus and called the # on my BOA debit card instead. BOA said it was legit and they had in fact flagged a transaction in my account for verification. Best bet regardless is to just always call the # on your card to make sure it is your bank who you speak to.
Kristen
 Jan 14th, 2013
Okay so ijust called BOFA. This is BOFA number. I Called bofa to make sure it was there number and why someone was someone calling me. I was told because I added travel information to the ACT so they wanted to make sure I was the one who called yesterday. But it is always good to tell the caller that you will call the number on the back of the card , since, you don’t feel comfortable providing your information to the caller.
Sanj
 Jan 07th, 2013
i worked at BOFA Fraud department for a year... they won't just call and not leave a message. the number will be a 800 and will let you know why they are calling. I just had a missed call from this stupid number and will call BOFA fraud.
BE wise and alert this is not a legit number.
sanj
 Jan 07th, 2013
Not sure who this is from I am current with my bank and i got this call at 10 am 12/25/12 today. No message left on my voice mail but silence.
JD
 Dec 25th, 2012
FRAUD per Bank of America's REAL Fraud department. Call them: 800-432-1000. This comment probably won't be posted because this website is part of the fraud. Any comments below saying it's a legit number are part of the scam. Don't fall for this.
Robin
 Dec 25th, 2012
I received a call from this number but no message was left. It coincided with an email I received about unusual/suspicious activity on my BOA debit card. I had purchased gift cards in two separate back-to-back transactions that totaled over $100 and it triggered the email and subsequent call. I called the number in the email and was prompted to very I made these transactions. This was unusual but authorized activity and it's great to know BOA is watching considering the amount of fraud that occurs these days.
C
 Dec 16th, 2012
I just got a call from this number and it must be BOA, they referanced the call I had made yesterday telling them that I was going to be out of country for a week and they were making sure that it was me that actually called them to request not to have my card turned off if I used it out of the country. Im not in any way suggesting that you give them any personal info when they call you, but if you receive a call from them, call BOA your self and make sure that there isnt any thing wrong on your account. I would have thought it was a scam too if they hadnt left a VM referring to the info of the call yesterday after noon that I made to BOA.
Sue
 Dec 06th, 2012
This is very legit and it's from Bank of America. If you don't answer they will leave you a message and a security code which applies to your case #. At this point your ATM card is either being restricted or your account is being closed due to irregular activity which you may have done or your card could be compromised. You can call back and confirm your last three transactions and have the restrictions removed but that doesn't guarantee it will happen which leads to your account being closed. You're better off going to the bank and take care of it in person. It takes about 5 minutes to go through the process. In the event your account is closed, just verify in person your DL#, possibly ssn # and verify the transaction (s) that created the restrictions or the closing of your account and everything will be fixed and in working order before you walk out the doors.
Ray
 Oct 30th, 2012
It's Bank of America. I made an update as I am planning to travel out of state. FYI: As part of their fraud protection plan your BOA debit card won't work in other states if you do not inform them you will be travelling; learned that the hard way at Christmas, it was not fun! Anyway BOA was calling to confirm I did in fact make the request. They did not want any personal information just wanted to confirm the changes.
Robin
 Oct 09th, 2012
called me many many times in one day
jessica
 Oct 03rd, 2012
I got a voice message but called back the number on the back of my atm card. Yep, i called the number on the back on my card and i had no suspicious activity but a lot of "b of a" "numbers" had been compromised. They did tell me my last 5 transactions - all mine but canceled my card becuase the informaiton had been "stolen"

don't ignore call, call b of a directly if you have an account.
Chris
 Sep 21st, 2012
I got a call today from this number instead of calling back I went into bank of america. They fixed the problem and told me they have to contact the notification office or what ever it's called to notify them that they fixed it in person and I should stop receiving the phone calls by tomorrow.So if anyone still distrusts this number I recommend going to bank of america yourself and have the issue looked at the old fashion way. Anything banks do over the phone or the web they also do in person. online banking and phone services were created for convenience and not as replacements. I hope this helps.
Matthew
 Aug 30th, 2012
This is a legitimate call from Bank Of America. I listened to the recording and then called the number on the back of my card. Someone had tried to make a $350 purchase off Facebook. They had frozen my account until they determined if this was me or not. Goes to show sometimes answering those unknown calls can pay off. Not all the time but in this case it did.
Dawn
 Aug 28th, 2012
While I dont know if this is a legit number I did call a differnt Bank of America number that I have. It's is a 800 number I call to verify my balance upon listening to the message. If you have online banking and have alerts set up they will also send you a email letting you know that there has been a attempt to use your card information. That can be verified by going into your online banking. Anyway upon putting in my information it sent my call to the fraud department. I would say when in doubt go to the Bank of America web site and get the 800 number and call that.
LR
 Aug 09th, 2012
This seems to be a legitimate number for Bank of America. They called me indicating I had a fraud alert, I challenged them and they said to be sure just call them back using the number on the back of the card and it turned out to be correct.
Ross
 May 01st, 2012
This IS listed as a Bank of America fraud number for calling Internationally Collect! Think....why would they be calling from the US to a US number from the international collect call #?! Although this is popping up on the caller ID, somehow it is not them calling you. I called BOA's direct line and they said it was not them that called us, that they would never ask for a social# initially, and not to give those people any info.
R T
 Apr 13th, 2012
They called me too, and later on an unauthorized transaction appeared on my card. Someone my be trying to use my card. I only gave the information to the rep who I contacted myself through the normal CS# I dial. She told me there IS a fraud alert blocking my card. I should have tried to use the card first to verify the truth. But people are scamming people so hard they my be listening in on your conversation, or intercepting calls and playing recored messages that sounds like the businesses automated service.
not yours
 Jan 15th, 2012
It's legit you freaks. lol. It's Bank of America fraud division
Steve
 Dec 26th, 2011
Bank of America automated fraud protection, calling to alert to possible unusual activity. This is legit.
Mike Sullivan
 Oct 17th, 2011
I didnt call the 315 number, I called the number listed on the bank of america website, there was a debit card charge of 4.97 from brattcompany.com It's not a real website, and I had not been to the part of fla where the charge/store was located.

When I got the call I thought scam, but if you are worried then look up a verifiable Bank of America customer service number and make sure.. mine was real fraud.. but not from the phone call...
Leslie
 Sep 21st, 2011
This number is on the back of my BoA debit card as a legit number to call BoA collect...

Ok so I got a call too from this 315-724-4022 number. I refuse to answer unknown callers, so i waited for a message. There was a message left about possible fraudelent activity on my debit card. I obviously searched the number and found the reports here. All I can say is phony or not, this 315-724-4022 number is on the back of my debit card as a number to call BoA collect if outside the US. I still don't recommend providing information over the phone, but at least the number is a BoA number.
Karen
 Sep 21st, 2011
After receiving this call I called the BoA number on the back of my debit card and asked if she saw any issues. No issues. I feel pretty sure this is a scam. Be careful out there.
Sara
 Sep 19th, 2011
Sketchy answer when I said I was uncomfortable giving ssn / login / info over phone. Hung up.
BostonMA
 Aug 30th, 2011
Saw this number appear twice this morning, Sunday 6/12/11, on my caller id. I called it back, it sounded like BOA, but the rep at 315 724 4022 told me there is fraud alert "tag" on my card. She then asked me for my SS#, my drivers license #, and my online BOA identification number, all of which I did not provide! That did it, and I hung up. I called the number I normally use for BOA in Seattle, 206-461-0800, and the real rep went over all my recent charges to the card, and they were all legitimate, and told me there is no "fraud alert " or suspicious activity on my card, and that this is a total scam. Don't ever give out personal info!! Thanks for providing a forum to report and discuss unfamiliar phone numbers.
regina
 Jun 12th, 2011
RE: Fighting robocalls

If you’re contacted by a machine, fight back with a machine.

Play the U.S. Special Information Tone (SIT) signal for a ‘vacant circuit’ into your receiver. The robot will dutifully erase your number from its memory.

For more information, Google ‘SIT wav file’
Linda
 May 05th, 2011
730am - WTF ) - I wannt to hunt thins autodilaer owner down with my bare hands !!!!
pissed in tampa
 May 05th, 2011
I refuse to pick up any call that is not known to me. This number has been calling 4-5 times a day.
John Doe
 Dec 21st, 2010
This number is legit. Bank of America was calling to let me know that someone attempted to charge a large purchase to my debit card at a local Target store 12 minutes after I made a small purchase there. If you are uncomfortable entering your SS#, just wait on the line like I did and a person will help you. I verified what the person was telling me on my online banking account as I was talking with them.

Also, the number is printed on the back of your debit card.
Jen
 Dec 05th, 2010
This number is for Bank of Americia Fraud Alert Center. Someone is trying to use your card without the card being present.
Robin
 Nov 08th, 2010
Got two calls from this number an hour apart in the morning. I had just done some shopping at 5 different places and spent a large amount of money. I didn't answer the call. Looking it up brought me here. I called Bank of America myself and asked about the number. They said it is part of their AUTOMATIC ATM CARD PROTECTION PROGRAM and gave me a number to call myself. I called and had 3 charges that I needed to verify which were indeed charges I had just made.

This is not a scam, but call BoA for yourself to ensure so.
azureskies
 Oct 27th, 2010
Those saying this is legit are just wrong. I contacted Bank of America, and it is not a legitimate BoA number. The fraud is that they get your card, make the fradulent charges, call you and put you at ease about the fradulent charges, and then you don't file a claim. They are calling to keep you from making a claim.
Trent
 Oct 19th, 2010
Never picked it up
Jes
 Oct 05th, 2010
This has to be a scam.
TP
 Sep 25th, 2010
This is a scam.
TP
 Sep 25th, 2010
ROBOCALL WITH FOLLOWING AUTOMATED MESSAGE:

{silence} at Bank of America, calling about recent activity on your ATM debit card.

[jingle, then bells indicating call is being transferred]

This is the ATM debit customer protection department at Bank of America,

calling for {name of "customer"},

regarding unusual activity on your ATM debit card.

Please call us at 1-866-242-6289

by {date provided}

and enter the message code {message code provided}.

A temporary hold may have been placed on your account, and will be removed upon verification of activity.

If you subscribe to online and/or text alerts and have received and responded to an alert in the last 24 hours,
please disregard this message.

If you are calling from outside the United States, you may contact us directly at

602-597-2395.

Thank you.

315-724-4022
UTICA NY
psa
 Sep 15th, 2010
ROBOCALL WITH FOLLOWING AUTOMATED MESSAGE:

{silence} at Bank of America, calling about recent activity on your ATM debit card.

[jingle, then bells indicating call is being transferred]

This is the ATM debit customer protection department at Bank of America,

calling for {name of "customer"},

regarding unusual activity on your ATM debit card.

Please call us at 1-866-242-6289

by {date provided}

and enter the message code {message code provided}.

A temporary hold may have been placed on your account, and will be removed upon verification of activity.

If you subscribe to online and/or text alerts and have received and responded to an alert in the last 24 hours,
please disregard this message.

If you are calling from outside the United States, you may contact us directly at

602-597-2395.

Thank you.

315-724-4022
UTICA NY
psa
 Sep 15th, 2010
ROBOCALL WITH FOLLOWING AUTOMATED MESSAGE:

{silence} at Bank of America, calling about recent activity on your ATM debit card.

[jingle, then bells indicating call is being transferred]

This is the ATM debit customer protection department at Bank of America,

calling for {name of "customer"},

regarding unusual activity on your ATM debit card.

Please call us at 1-866-242-6289

by {date provided}

and enter the message code {message code provided}.

A temporary hold may have been placed on your account, and will be removed upon verification of activity.

If you subscribe to online and/or text alerts and have received and responded to an alert in the last 24 hours,
please disregard this message.

If you are calling from outside the United States, you may contact us directly at

602-597-2395.

Thank you.

315-724-4022
UTICA NY
psa
 Sep 15th, 2010
This is a legit number. Unlike some of the others who don't have BoA accounts, I do have one. I received a call which I did not recognize and from which no message was left. It was received literally within 5 minutes after using the card fror 2 purposes. We just moved so we had a lot of purchases -- much more than usual. As several others have stated, this number IS printed on the back of my VISA debit card. While I did not contact it, I did contact BoA to confirm the bank's interest in "questionable activity." As someone who dealth with card fraud less than a year ago, I appreciated this.
Philp
 Sep 08th, 2010
I made the last Lisa comment. Yesterday, after receiving this suspicious phone message, my son called the number on the back of his debit card, and they said there was no problem with his card. We got another call today from the same 315-724-4022 number, so today I called the main BOA number to ask if it was a scam. The rep. I talked to said that there are always numerous phone and email scams going on, and that it's always a good idea to call them directly. But the thing is, when he checked, there WAS suspicious activity on my son's debit card. We live in WA state, and the debit card number was used at a nail salon in Atlanta, GA. The rep. told me they placed a "restriction" on my son's debit card. My son called the number on the back of his card this morning, and they are issuing him a new card. So we still don't know if that first call was legit, or if by coincidence there was fraud on his card, since there is so much fraud anyway. Or, do they have a way AFTER steeling your number, to contact you to try and get your SS#? And, one final tidbit of info. that may or may not mean anything, is my son mentioned that the package he just received from Amazon came from Atlanta, GA. He says that he's pretty sure it was ordered directly form them, and not one of those Amazon stores.
Lisa
 Aug 28th, 2010
Message was left for my son about possible debit card fraud. Sounded like a phishing scam to me. They didn't leave a name or number of who was calling. I bet they just want you to punch your account # and ss# into the phone, which of course you should NEVER do. I also thought it was interesting that the message sounds chopped off when it begins, and I've had other scam calls that began that way. So my son called the number on the back of his debit card to see if there was a problem, but there was no problem.
Lisa
 Aug 28th, 2010
The messages here claiming this is legit is PHONY! Take down all the numbers they left (including the number they called from which is:315-724-4022) and call the POLICE immediately and report attempted fraud. Then call your bank. These crooks are in Utica NY Oneida County. Verizon phone line. Call Verizon also.If you call one of their numbers ask for his name and write it down and pass that on also. When my bank called a 'Casey' answered. They told him they are going to sue, and he immediately hung up. Also, put their number on the US Do Not Call List. Google for the number. If they call again, they will get on it.
Terry
 Aug 18th, 2010
This number is listed on an automated message from 315-724-4022 to call and verify Bank of America. Both 315-724-4022 and 866 242 6289 are committing fraud by collecting bank data utilizing devious means for people lacking forwarding knowledge.

Please block both numbers if they are virtual call forwarding numbers. I will also report to local FBI office and offer them this site to review other numbers.
Joe
 May 27th, 2010
This was legitimate, but sure seemed suspicious. I verified it at a local branch of the bank. This is the fraud line for BofA.
Eric
 Mar 05th, 2010
This is a real call.... Had fraud activity on my account..
Brian
 Feb 11th, 2010
My phone number is 210-519-1001. I request that my name and number be REMOVED from your calling list(s) immediately.Failure to do so will result in legal action and my contacting the state attorney general's office.
Vielka Munoz
 Feb 02nd, 2010
I really am a BofA customer and I started receiving calls from this number yesterday. As always I look up the numbers I don't know even when a message is left. After reading this site I called the number on the back of my card. Yes, there was a hold on my card due to multiple purchases from the same place on the same day. So for me this was a legitimate call.

315-724-4022 is a valid BofA number and can be found in very small text on the back of your card. But, if you ever get a call from your bank just hang up and call the Customer Service 800 number on the back of your card and talk to them to find out the truth. It is way too easy for unscrupulous people to fake Caller ID. Always use reliable sources to verify the calls and don't use the phone numbers supplied in the voice mail.
Ryan
 Sep 09th, 2009
They called back this time I pushed a number to see if I could send them fishing somewhere else.
I entered 1111 as last 4 digits of SS# but it rejected it so I randomly picked 4 numb. It then proceeded
to have music and ads for BOAmerica but it lasted too long and I hung up. Hope it stops soon or I will
block #
Sandy
 Aug 17th, 2009
This is a hoax. They want your info. Simply ignore this call and do not press any number or call them back. A legit bank would
A. Not call before 9am
B. Leave a 800 or local # to call them back.
C. Not leave a different name on the recording.
Do not fall victim to this scam!! IGNORE.
If u do have a BOA account, contact them using your usual numbers.
Sandy
 Aug 17th, 2009
This is a legitimate number from Bank of America (BoA). They called about my daughter’s debit card. A hold was placed on it because of suspicious activity. She usually only makes small purchases but had withdrawn several hundred dollars the previous day. After talking to the BoA fraud alert unit it was confirmed that the calling number was valid. In fact they drew my attention to the back side and very bottom of my debit card which states “From Outside the US call collect at 315.724.4022”.
Dan
 Jun 30th, 2009
I don't think this is legitimate. I don't have a Bank of America account, never do business with them, don't even use their ATM machines. I believe this is a scam. If you get calls from this number, don't call 'em back. Call B of A's regular number instead and report it to them.
juli
 Jun 29th, 2009
Since no one seems to be sure who is who on these sites, in the interest of the common good I am posting the following information. I have verified it, and urge you to do so yourself. As it is here all in one place, it should be ease to do by simply clicking on the links, or dialing the numbers yourself. Hope this helps ALL of us...


URL for Bank of America
-----------------------
www.bankofamerica.com


Customer Service Para Espanol
---------------- ------------
1-800-432-1000 1-800-688-6086


TTY (Teletext for those with hearing difficulties)
--------------------------------------------------
1-800-288-4408


From outside the US call collect at
-----------------------------------
315-724-4022


The following additional information was copied verbatim from BOA's web site, at the URL listed directly below:

https://www.bankofamerica.com/privacy/Control.do?body=privacysecur_unauthorised_acc_use#email


Your Bank of America accounts
-----------------------------
If you suspect that you're the victim of fraud, you should report it immediately using the following guidelines.


Report phishing email
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To report a suspicious email that uses Bank of America's name, forward it to us immediately at abuse@bankofamerica.com. (If you have general questions about the bank or your accounts, please go to Contact Us.)
Learn more about online fraud and email fraud.
See an example of a fraudulent email


Suspect you are a victim of fraud?
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Report fraudulent activity not associated with Online Banking:

CA: 800.622.8731
ID, WA: 800.442.6680
All others states: 800.432.1000
Report fraudulent activity within Online Banking:

CA: 800.792.0808
ID, WA: 866.399.0122
All other states: 800.933.6262
Or contact your nearest banking center .


Lost or stolen ATM card or Check Card
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Report your lost or stolen ATM card or Check Card immediately.
In California, call 1.800.622.8731
In Idaho and Washington, call 1.800.442.6680
For all other states, call 1.800.432.1000
In addition, if your card is lost or stolen, our Total Security Protection Zero Liability guarantee reimburses you for any unauthorized card transactions up to the amount of the loss, when reported within 60 days from statement date.


Lost or stolen credit card
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Report your lost or stolen credit card immediately.
Within the continental United States, call us at 1.800.848.6090.
From outside the United States, call us collect at 1.757.677.4701.
We'll cancel your card and issue a replacement immediately. You won't be liable for any unauthorized purchases or withdrawals from your account when you notify us promptly.
In addition, if your card is lost or stolen, our Total Security Protection Zero Liability guarantee reimburses you for any unauthorized card transactions up to the amount of the loss, when reported within 60 days from statement date.


Lost or stolen checkbook
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Report your lost or stolen checkbook immediately.
In California, call 1.800.622.8731.
In Idaho and Washington, call 1.800.442.6680.
For all other states, call 1.800.432.1000.
If possible, provide the check number for the last check that was written, or the name of the person or business to whom it was written. (Digital copies of your checks can be found through Online Banking.)


Alert a credit bureau with your concerns
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If you suspect you might be a victim of identity theft, contact the three major credit bureaus listed below to place a fraud alert on your credit file. You also can order a credit report to identify any unauthorized activity.

Equifax 1.800.525.6285
Experian 1.888.397.3742
Trans Union 1.800.680.7289


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Poor Richard
 May 04th, 2009
Called twice (so far today) to alert a BofA debit card holder of irregular activity on their account. They're asking for someone who may have previously had my phone number.
Randall
 Apr 12th, 2009
They are Bank of America and are typically calling to alert you to Irregular activity on your account.
Chance
 Apr 11th, 2009
It called me three times on 3-22-09, the first phone call at 8:17 am. Apparently, it is Bank of America. However, it is there out of country phone line. Meaning if you are out of the U.S. and need to contact Bank of America, you would use this number. If you are in the U.S., you would use the 800 toll free number. I don't know why they called me, and why they would try to contact me with that particular line.
Jason
 Mar 23rd, 2009

81 Comments