I have know idea who this is...they never leave a message.
 May 11th, 2011
Slash, if you'd followed my advice just prior to your comment you would know to send a cease-comm. The FTC and many consumer watchdogs explain how to draft and send that notice. Once that's done your demand becomes legally actionable if FCSI foolishly ignores it.

Skip tracing is supposed to be a very limited activity, but the collectors gleefully use a loophole permitting them to call the wrong person until doomsday if _they_ believe the intel gathered from a prior call was faulty. This is unlawful behavior but harder to prove than other violations.

As far as "hurting" the collectors, so few people know or care to exercise their rights that the small percentage of FDCPA lawsuits is merely factored into their budgets. A bigger spike in consumer litigation and more sunlight on the debt industry's unclean hands would begin to force reform.

You can also file complaints with the FTC and attorneys general, and debt lawyers can be shamed via bar complaints. Informed regulators won't solve your personal problems but may in time help the greater public.
 Feb 03rd, 2011
I've been receiving phone calls from Franklin Collection Services, Inc. for over 6 months. It is always a recorded message asking for one woman's name. I have tried several times in the past to talk with them, usually told to hold for a supervisor. After 5-10 minutes I am cut off. Today I got through to a supervisor claiming to be Mike Clay. He said my phone number would be removed from their listing. We'll see. I'm trying to track down this name right now. The company is listed in Tupelo, MS. This phone number is listed as St. Louis, MS. Other phone numbers they have called me from are: 210-591-0430 and 662-690-2284. I believe this is to prevent us from using calll blocking. Any ideas how to stop these people, or hurt their business until they start doing a better job?
 Feb 02nd, 2011
You have a good nose, Terri. The name is Franklin Collection Services. Collectors must stop calling a workplace if so notified. Learn how to exercise your rights as an alleged debtor (or someone supposedly related) at FTC-dot gov.
 Jan 19th, 2011
This number called our store looking for a Justin. They asked to be transfered to our HR dept which we do not have (small company) so its clear they don't know this person. Sounds like a collection agency. Caller ID says FCSI.
 Jan 19th, 2011