Left message on my recording machine to call back Mr. Hoover at 312-460-3903 on Saturday afternoon.
Do not know any one in Chicago. (Too cold)
 Jan 27th, 2014
I think a link to the triple-B page would have sufficed. Actual useful comments from call recipients available here:
 May 25th, 2011
Chicago Down Town collection company.
Business Contact and Profile for Harris & Harris Ltd.
Name: Harris & Harris Ltd.
Phone: 312-251-2300
Address:222 Merchandise Mart Plaza #1900
Chicago, IL 60654
Original Business Start Date: April 1968
Principal: Bonnie Tolan
Customer Contact: Ms. Bonnie Tolan
Email Address:
Type of Business: Collection Agencies
BBB Accreditation: Harris & Harris Ltd. is not a BBB Accredited business.

BBB processed a total of 28 complaints about Harris & Harris Ltd. in the last 36 months, our standard reporting period. Of the total of 28 complaints closed in 36 months, 8 were closed in the last year.
These complaints concerned :

22 - regarding Billing or Collection Issues
5 - Improper collection practices
14 - None of the Above - Credit, Billing or Collection Complaint Issue
3 - Unauthorized credit card charges
2 - regarding Customer Service Issues

1 - Failure to provide promised assistance or support for products or services
1 - Inappropriate behavior by customer service personnel
1 - regarding Refund or Exchange Issues

1 - Failure to honor promised refunds, exchanges, or credit
3 - regarding Service Issues

1 - Failure to honor service estimate or agreement
2 - None of the Above - Service Complaint Issue
 May 25th, 2011