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Who Called Us

The phone is ringing, and I don't recognize the number,
All Caller ID says is, "NAME UNAVAILABLE".
Please help me figure out who is calling and what they want

Hagerstown, MD
97 calls reported from this number.
Who CalledCaller IDDate
UnknownCiticards Inc,2008-04-05
unknownno name2008-03-13
UnknownNo name2008-02-11
unknownunknown name2006-04-02
Shell (Citigroup)301-790-42002007-11-02
sears fraud thru citibank 888.326.1142maryland2011-03-14
Sears Fraud Prevention DepartmentHagerstown, MD2008-10-23
Phone center calling for CiticardMARYLAND2007-01-31
noneout of area2007-06-26
citimortgagehagerstown md2010-04-07
Citicorp Credit Services2008-07-03
CitiCards Smith Barney301-790-42002007-12-18
Citicards fraud alertno name2010-11-02
CiticardsCITICARDS INC2007-10-24
citicard incciticard inc2008-05-06
Citicard FraudMaryland2007-05-31
citibank credit union2007-04-19
Citibank Credit Fraud Services2007-07-02
CitiBankFraud Dep.2006-12-05
Citibankonly the number2006-11-14
Citi Credit CardUnknown Name2007-04-08
Citi Corpunknown2010-06-09
citi card2008-03-17
citi bank, early fraudnumber2011-04-08
citi bank fraud dept301-790-42002007-12-11
Bank Card CenterHagerstown, MD2008-06-10
AT & T Universal CardMaryland Call2006-09-23
301 790 42002008-06-24
Michael Disciul2010-05-19
Hagerstown, MD2010-04-05
Citicorp Cards2010-02-03
Unknown Name2009-08-19
private no2008-10-28
Hagerstown MD2008-08-14
(301) 620-31022008-08-13
Citicards Inc.2008-06-06
Hagerstown MD2007-10-10
HAGERSTOWN, MD2007-05-25
hagerstown, MD2006-12-06
number only2006-12-04
number only2006-12-02
Maryland Call2006-11-27
out of area2006-10-22
out of area2006-10-06
don't have2006-09-21

Report a phone call from 301-790-4200

Comment on calls from 301-790-4200


October 23rd, 2013 NY NY

It is Citibank. Since the caller had such a thick accent it was very difficult to understand, however it seemed that they thought fraud was committed when I called to activate a new card that I had received from them. They hung up on me, and totally jumped to conclusions. They then called all of my other contact phone numbers and left messages at each, stating that they placed a hold on my credit card, blocking any further transactions. Totally absurd way for such a major bank as Citi to handle such a routine transaction.

May 1st, 2013 Rob CA

I got a call from this number claiming to be Citi Fraud to check on a credit card. They had a LOT of my personal information including the last 4 digits of a current Citi Visa card. They had me confirm address, both phone numbers,etc and then asked me to give them a security password to lock the account. It was not a current Visa card. I then called my Citi customer service # and they verified that the number was in the area but NOT Citibank. Do not talk to these people...!

November 9th, 2012 slc-az AZ

Definitely legit! Citibank calls you when there is something fishy going on with a charge made on your card. I'm glad they are on top of this stuff!

May 17th, 2012 Otto CA

Citibank in Hagerstown, Maryland

April 12th, 2012 Me NC

Got a call from this number and let it go to voicemail. They left a message. It's the Fraud department from Citicard (Sears card) calling to verifying a high dollar purchase I made. The call is legit.

January 3rd, 2012 na IL

I received a call from them concerning citibank early fraud warning with particular recent purchases listed. I called citicard's 800 number and they confirmed this and stated that the earlier call was legitimate.

January 2nd, 2012 Maria NY

Definitely a scam. Saw an incoming call from this number, let it go to voicemail. I called Citibank (the number on my credit card) and all their phone numbers start with 800 or 888. Always call Citibank correctly, never give out your personal info!

December 4th, 2011 Wise IA

This telephone is from scammers. They are trying to get your personal information. They got your name, address, phone #, and email because a vendor that Citibank had was hacked and all your information got compromised. They emailed me first, then they texted me and finally they called me from this # and left me a message pretending to be Citibank but they are not. I called Citibank and they confirmed that this # doesn't belong to them. If they call you don't answer and if you do don't give them any information. This scam is quite impressive because it is very realistic.

September 16th, 2011 Christopher LA

I dotn know hwo this is

July 19th, 2011 Ty KY


June 15th, 2011 czypzowgldw VA


June 15th, 2011 Rennifer Hong Kong

With the bases loaded you sutrck us out with that answer!

June 1st, 2011 Pam FL

These people are in India not Maryland. I just called about a problem and asked where they were.

May 4th, 2011 Maria FL

Completed a Citi-Card application they were only confirming if in fact i completed an application agreed that I did and then took the application the next processing level and that I would be notified if application would be approved.

April 19th, 2011 D CO

Called this morning. Didn't answer. I do not have a Citibank or Citi card. No message left.

April 18th, 2011 Mike GA

This is indeed Citibank's early fraud prevention department

September 20th, 2010 Scott TX

CitiCards early fraud detection - they called to confirm I authorized a balance transfer, and that it was not unauthorized activity.

July 6th, 2010 Greg CA

Others have reported the calls came from Citicards, Inc. I do have a CitiBank credit card. No message on voice mail.

June 24th, 2010 NN NY

There was all music in the voice mail. About 5 minutes. A nice one, but hey, I can do it without any phone calls!

May 29th, 2010 SGIFL FL

Did not answer

April 20th, 2010 Bob C.

Left message stating there was a fraud alert on my CitiBank Card and ask me to call 1-800-950-5114 or if I was suspicious of this call to call the number on the back of my credit card. I called the number on my credit card and they confirmed that there was a fraud alert on my card and asked me to verify some recent charges. I verified the charges were recent purchases made by me and everything was OK. The cleared the fraud alert on my card. Based on my experience I would say that calls concerning fraud alerts on a citibank credit card from this number are legitimate.

April 5th, 2010 Rossi KS

Call came to Kansas from Maryland at 11:02 hours Central Standard on 4-1-10. Call not answered and no message left. Called ID said "Hagerstown, MD".

March 27th, 2010 BL CA

Caller left a message and said my credit card may have security breach. It says I need to call 800-690-8056. But instead I pull out my credit and use the phone number on the back. It turns out they need to close my account for security reasons.

January 13th, 2010 Mike CA

My caller ID identified the caller simply as "Maryland". The caller said she represented the CitiBank fraud department and that my card number had been compromised. After the call, I contacted the CitiBank fraud department via the number on the back of my card — the Maryland call was in fact legitimate.

December 9th, 2009 Tim S MD

This is a legit number. I used to work for Citi in Hagerstown. They handle Sears cards as well as a variety of other banks, not just Citi cards. I would still be on the alert, however, and not reveal any personal information. There are many programs available to spoof a Caller ID with a legit number these days. Your best bet is to work with whoever's calling from that number without revealing your SSN. In any case, if you are concerned, simply hang up, and dial the customer service number on the back of your card.

November 24th, 2009 Adam M IL

Caller called to identify me regarding an account

September 21st, 2009 Not VICTIM CA

They said it was Citibank saying someone attempted to open a Phillips 66 card, then referred me to another number 866-771-3354, which tried to offer me 7 year fraud protection. I advised I want to obtain a copy of the application to turn over to the police and that number provided me with 877-766-3886. However, I think this is a scam. I believe they are "head hunting" for identities they can attempt to take. They always want to look up the application by a Social Security number, the address and full name of the individual. Doesn't it make sense that if someone was using a stolen identity that the application would actually have all of this information correct. Duh? I doubt they would have what they are attempting to steal actually delivered to the correct person's address. I did not give my SSN, nor did I give them my home #. Again, I believe they are attempting to steal identities by fooling people into giving this information to look up applications. Even though I called, "Al" at 877-766-3886, when I refused to provide him information he said if I feel more comfortable I can call him back at 888-201-4523. Why is he at a different number than what I originally called him on? BEWARE of any of these numbers.

September 12th, 2009 TheLazyComic GA

Fed up with the calls? Capitol Hill is responsible for this mess.
(Our crusty politicians).
Check out the link and see what I did to these credit card collections hogs.

July 20th, 2009 L IL

It's Citibank fraud department. They just called about unauthorized use of my card

April 10th, 2009 Al CA

They called saying they are from SEARS early fraud warning. Left a message for me to call back at 800-335-1517 and to have my account number ready. i called and was not comfortable giving my account. The lady said, "If it makes you feel better just call the number on the back of your card." I did that and it turned out to be a legit warning. Better safe than sorry right? Cheers.

April 8th, 2009 bill FL

they said it was sears and my card was compromised

December 17th, 2008 Jane CA

Call came in via call waiting while I was on hold with Bose trying to place an order. I didn't answer it. When Bose came back on line, the representative told me that Citibank had called me to verify the order. I then called Citibank who verified that they had called me.

Safe to say the number is Citi's fraud dep't, at least as of now 12/17/08.

August 14th, 2008 NC Aware NC

I called this number 301-790-4200 back and they weren't sure who called. I told them I don't and never had an account with them. They verified that and forwarded me to the applications dept to see if anyone made an application using my name/number and there was nothing on record. I asked them to add me to do not call AND do not mail lists. She said it might take 6 weeks to get me off all lists but she entered it. I talked to five people total and they could not have been nicer. I think someone might have simply misdialed--or, I have an identity theft issue that has nothing to do with the company.

August 14th, 2008 NC Aware NC

I have NO credit cards whatsoever, or previous dealings with this company and am on do not call list so if they are calling you about card purchases, applications or possible fraud it's a SCAM and you should report it to your state Attorney Generals office right away.

July 25th, 2008 Sizzlot MD

Man asked for me by names and said he was calling about my recent application for a Citibank card. I told him that I did not apply for a card. He said that he would not process the request.

I called Citi's Fraud Reporting number and spoke to a young man. He verified that they do have a location in Hagerstown, MD. He also suggested that I call the credit reporting agencies and flag my account, just in case; he gave me the numbers to Experian, Equifax & TransUnion. I called all three and flagged my file.

IMHO... Identity Theft should be a capital crime... Hang the Bastards!!!

July 7th, 2008 Me NJ

This was a call from Citigroup fraud about recent charges to my sears gold mastercard - I explained they were legit. It's good that they have someone watching out for us!

June 18th, 2008 cardholder NY

claimed to be from Citibank, asked for my social security number.

June 10th, 2008 EJB GA

They called about an application that I filled out for a credit the message they said they were calling from a bank card center. They said they needed more information.

April 30th, 2008 Weird...

Have called twice today while I'm at work - no message

March 11th, 2008 TP MI

I answered - heard noise in the background and then they hung up

January 15th, 2008 jt

claim 2 b sears

November 9th, 2007 J CA

Citibank calling to verify cc app info.

November 5th, 2007 Angry

This is not anyone affiliated with Chase. They are "phishing". Do NOT give them any information.
They have called my home regularly for the past 3 weeks, at least. It is an aggrevation. So, I called Chase when someone from this number told me we had a delinquent account. Chase does not own this phone number. They do not use this phone number.


October 26th, 2007 JE MD

They called both home and cell, I didn't answer because I didn't recognize the number. Came here and saw that it could be Citibank so I called back since I filled out a credit application online last night. It was indeed them looking to verify some of the information on my application to further process it...I guess to make sure that I am the person who filled the application out. Painless process, I'll know in 7-10 days if I'm approved :)

October 25th, 2007 Kelley NJ

no message was left

October 24th, 2007 wrp

Citicards Fraud prevention dept

October 10th, 2007 willi

Male stated he was investigating fraud for Smith Barney

September 21st, 2007 MI MI

called twice but left no message.

September 14th, 2007 jsk CA

This guys are calling me since March-2007 from different phones. They always ask for some person and when i said wrong number they replied to me the person gave to them my number. Yes, they have my cell number and name also.

They don't even lisen and just they hang up. They called me everyday more than 5 times, bastards.

They call from the following phones and different persons.

September 5th, 2007 stop calling TX

called 2x in 3 minutes. first time message was a woman with thick accent. Message could not be understood and no message left with the second call.

August 18th, 2007 da

called twice on Sat morning - no message left

July 25th, 2007 Shelia AK

I live in Alaska and was left a message by a woman saying she was Sherry wanting to serve me and to call toll free 877-766-3886, 8-5 Eastern time M-F.

July 10th, 2007 JC CA

It's Citibank's credit card verification department. No need to worry - legitimate.

June 26th, 2007 JCD NJ

It was citicorp calling but left no message. I called them back and they were following up on my credit card application.

June 26th, 2007 JD CA

Called and left no message

June 20th, 2007 Mary

They left no message. I called the number and got a recording that it was citicorp/

June 6th, 2007 Frank

Legitimate call from Citicards credit application processing inquiries

May 31st, 2007 DC CA

Left a message and said there were fraudulent charges on my Sears credit card...don't have a card. Called them back & wanted my account # and SS#. Hmmmm...very suspicious

May 18th, 2007 j IL

no message left

May 8th, 2007 sjm CA

citicards asking for business phone number for card application

April 23rd, 2007 joe NY

left no message

April 12th, 2007 ray NY

called several times and left no message

January 31st, 2007 SI

Called my cell and 2 house numbers 6 times in 8 minutes.

January 29th, 2007 JWS

No message was left :(

January 19th, 2007 Gus CA

No message was left.

January 15th, 2007 VT

No message was left

December 27th, 2006 neil PA

citicard verifying an online creditcard application.

December 5th, 2006 Punky FL

They called me at 5:45am Eastern Time. They state if I do not pay my card, they will pull up a RED FLAG and go to a FRAUD PURCHASE!!!!!

November 15th, 2006 Art C

(Citicard) Fraud Dept checking on purchase on a card. Number is listed on
as Citicard Credit Services, Hagerstown, MD

October 22nd, 2006 Joann

said they were investigating a purchase on my credit card

October 8th, 2006 jam CA

state they were with citicards fraud department.

September 6th, 2006 craig kaye CA


August 30th, 2006 TT

No message was left.