Total scam. I called the number back and ask the lady the following questions:
1. What is the the Capital of the United States
2. Who is the Vice President of the United States
3. What is the Capital of New York
4. What day is tax day in the United States
She could not answer any of these questions. I know we like to pick on the IRS, but it seems to me that if this person worked for the IRS they should have been able to answer a couple of these questions...