Since I had called Fifth Third Bank customer service a couple of days ago, I picked up. However, this was from some research organization saying that they were doing a survey of customer feedback from customers who had called. I said that my rate was $50.00 per hour (appropriate since this was a bank) and if she was paying, and the answer was no, so that was it.

As it was, Fifth Third hasn't completely resolved the request yet.
 Aug 11th, 2010