Claim a credit bill on a card we never had. Either ID theft or member of family got a card using our name.
So Jenny, you are not always right it seems.
 Sep 30th, 2009
If you want the calls to stop, try paying your bills!

Cease and Desist letters only stop the one collection agency from calling. The creditor will just send it to another agency to collect.
 Jan 27th, 2009
They call me as well several times a day, they never leave a message cause I got "CALL WAVE". I let me computer monitor my calls for me. I emailed them asking them who the heck they are and what do they want. They never respond. I do know that they are a collection company based on the web site listed by another person. But don't know who they respresent.
 Jan 28th, 2008

The Law Office of Philip D. Stern is presently conducting an pre-lawsuit investigation concerning Encore Receivables Management, Inc.for its telephone messages, communications, and other practices that violate the federal Fair Debt Collection Practices Act ("FDCPA") and other state laws.

If you, or anyone you may know, have received a telephone message from Encore Receivables Management, Inc. we ask that you do the following:

(1) Save the recorded message(s) including the time/date the message(s) were received;
(2) Save any letter(s) that you receive; and
(3) Contact our law office via e-mail or telephone. Please be sure to reference the name "Encore Receivables Management, Inc." when communicating with us.

Our contact information is as follows:

Philip D. Stern, Esq.
Law Office of Philip D. Stern
75 Main Street, Suite 101
Millburn, NJ 07041-1322
Telephone: 973-379-7500
 Jan 20th, 2008
Get a cease and desist letter from any credit counseling agency. This includes a federal statute they must abide by or face heavy fines from the govt.
 Dec 29th, 2007
ERMI 571-431-1965
calls every hour, 7 days a week. is it same people as these other listings?
 Nov 29th, 2007
Hey ERMI- why has Convergys (which owns) stock fallen from 27 to 17? Reading these comments helps me understand why.
Tom McP
 Nov 06th, 2007
called night and day for debt collection for my son, advised he does not live here and does not have a house phone. also, advised we have sickness in house but they don't seem to care.told them to send by mail.
clyde e. baxter
 Jun 27th, 2007
It's a bill collector for Capital One. It's an automated system that calls at least once an hour, every hour, every day (including Sunday), beginning around 8am and going until about 6pm - I've noticed.
 Jun 20th, 2007
ERMI called me 271 times in May. I have no bad debt and they have the wrong number. I report them daily to the ftc and I am getting a lawyer.
 Jun 03rd, 2007
They have been calling me for 2 weeks now ... looking for my sister, who hasnt lived here in over 6 yrs. I would love to tell them that - but i cant get them on the phone! How do they expect to collect money if they dont answer the call??
Anyone get them to stop ... and what was your secret
 May 30th, 2007
who called us?
Cheryl Stratton
 May 29th, 2007
call every 20-30 min. call even on sundays.
 May 28th, 2007
five times today
 May 25th, 2007
Stupid cracker heads won't stop calling me.

"People call me on the phone I'm trying to avoid..." Rockwell "Somebody's Watching Me"
 May 25th, 2007
Called everyday since last Wednesday, 2-3 times a day while I'm at work. I answered it today and listened to dead air. I called back the number listed on my caller ID. someone answered right away. They are looking for someone I don't know. I told them there was no one here by that name. Let's see if they call again now.
 May 13th, 2007
This number calls from daylight to about 11:00pm. Every 15min. When I answer there's no one there.I am so sick of this.Is there anyway to stop them??
 May 02nd, 2007
I have been getting calls from this number almost daily. Since I get a lot of telemarketing calls, I don't pick up unless I recognize who they are. Anyone know who they are?
Chris Sutton
 Apr 29th, 2007
FED UP!!!!! Several calls and caller id lists the 269-820-0940 #
M. Pelletier
 Apr 28th, 2007
Called 5 times today with no one on the other end. If they're trying to collect some debt they sure are going about it strange..why call and not talk to who you called? Just more drooling idiots trying to con the public out of money they don't owe? They provide more entertainment than a trip to the zoo (but the animals at the zoo are smarter)
 Apr 26th, 2007
ERMI is:
Encore Receivable Management Company
400 N Rogers Rd
PO Bo 3330
Olate, KS 66063-3330
 Apr 26th, 2007
We got a new cell number a few months back and these people call continually. Have no idea who the person they are asking for is. I have called back more times than I can count. . . . they still call!! I would like to file a legal complaint-?????
 Apr 21st, 2007
They keep calling several times a day. Very rude and evasive when I ask who they are and what the call is regarding. The lady did tell me her name was "Ebony" and said the calls would not stop until we "cooperated." I'm not giving out any info to an unknown person for an unknown reason. I looked up the area code, which indicated Kalamazoo, MI, and I said to her, so you're calling from Kalamazoo, MI, and she said, No, I'm not. I told her that seems suspicious to me, stop calling, and I hung up.
 Apr 21st, 2007
this number keeps calling me
 Apr 19th, 2007
Re: Molly Did you owe a company money at any time? If you did they probably sold your debt account to this ERMI collection company. Ask them to validate your debt, but do it in writting that way the stop calling you. The website mentioned by Jason has a good debt validation letter, you might just have to change the state info from texas to the state in which you reside.
 Apr 18th, 2007
I read some of what has been written about this call being a collection company...but I do not owe anyone money!!
 Apr 09th, 2007
I called the number back..a man answered with a simple "hello". I asked what company this was and he said "encore". Then he asked me if I was who I was and stated my correct name. I would not answer yes or no and asked what he wanted and he would not say unless I confirmed who I was so I just hung up..what do they do? Does anyone know...I know 269 is a Michigan area code.
 Apr 09th, 2007
They were calling me at work and i noticed a posting from a guy kevin on this website from another debt collector redline recovery and the guy said to go to to get info. I was shocked because that website does have a lot of good info and its free, they dont even require you to register or anything. i tried one of the letters and they havent called me! I hopes it works for you guys too.
 Mar 29th, 2007
Dead air - no voicemail. Had 12 missed calls in 30 mins yesterday.
 Mar 26th, 2007
They call everyday startin in the morning . they call about 10 times a day
 Mar 13th, 2007
They's been calling here 3-4 times a day all week. My husband and step-son have exact same name, and we're gotten other collections calls trying to locate him.

I looked up Encore Receivables Management Inc at and they have a Columbus, Ohio phone number, which is 614-865-0724.

Does anyone know how to stop these calls?

Call that came tonight at 8:48 pm said Unknown Name, Unknown Number but it was their recording. I hang up.
 Mar 07th, 2007
Calls every 15 minutes I dont know who it is so I dont answer it.Is there anyway besides the do not call list to stop these calls
 Mar 05th, 2007
These freaks call at least three times a day, every day so far except Sunday for the past six weeks. I've even told them the party they are looking for has passed away. They apparently collect long into the afterlife!
 Mar 03rd, 2007
I know it is a debt collector and I know I need to take care of it ,but I answer the phone and get nothing but static and then disconect. they are sending no mail letters.
 Feb 28th, 2007
Keep calling about every 15 mins, when answered there is no one there, just clicks off.
 Feb 28th, 2007
How do I get these people to quit calling? I've very politely told them 4 times that the person they are looking for does not have this number any more, but they still keep calling.
 Feb 28th, 2007
I looked up the company on the internet. It is a medical web site.
 Feb 28th, 2007
ERMI HAS BEEN CALLING FOR MONTHS.. 24/7 7 DAYS A WEEK. WE DO NOT ANSWER BUT IF YOU WANT TO HAVE FUN... GO TO and click on prank calls. you can answer them back by using another name.. alot of fun and maybe ERMI will take a hike.. I will have to try that next time, so ERMI.. all is fun in love and war.. bwaaahaaahaaa!!!
 Feb 27th, 2007
Umm.. yeah this number calls me every 30 mins during the day and night!! I tried to call back and it says thank you for calling please hold for the next representative
 Feb 26th, 2007
ID says: Three Oaks, MI

I shouldn't have any debt collectors calling me so I don't think it's that.
 Feb 24th, 2007
No messge left, just the phone call.
 Feb 23rd, 2007
ERMI debt collectors aka almost criminal, aggravating liars.
For FULL info, see: - and - their PARENT company web site at:
dont wannaleave
 Feb 22nd, 2007
They call EVERY day - including weekends, from 7:50 am CST through 9:00pm CST. When you answer, it is a recording telling you it's IMPERATIVE that you call "Mr. Jones" back at a different number. When you do call back, they ask for your account number. They NEVER tell you who they are, or what their company is/does/wants.
dont wannaleave
 Feb 22nd, 2007
They will not stop calling....have called 7 times today and 3 of those are within the past 20 minutes....if I answer, no one is there....
 Feb 20th, 2007
Debt collectors! See
 Feb 18th, 2007
These idiots started calling me 2-3 days ago. When I answered the phone, I got an automated message that asked if I were some woman [I'm male] who had the same last name as me. I followed the prompts, so the calls could stop, but it never connected me with anyone, or did anything to resolve the issue.

After that, the calls kept coming the next morning, about every 15 minutes, early in the morning. They kept waking me up. Annoying.
 Feb 16th, 2007
They call as early as 8am and they call every 3min. I refuse to answer to dead air on the other end. How can we stop them from calling?
 Feb 12th, 2007
they keep calling, but we're not who they're looking for. when you hit the 'button' telling them the person is not here, you get put on hold, then we hand up. they've called 5 or 6 times the last 2 days.
 Feb 12th, 2007
I have read other comments about these people and I am really tired of the crap. I would call them back and get no one and then they call all day everyday...even on Sundays harassing my day. If I do owe something that is fine but leave a message and answer your phone so I can rectify the matter.My solution????continue to ignore if not change my number.
 Feb 11th, 2007
These people call ! sick of it when i tell them this person cant be contacted here they tell u to hold!
 Feb 10th, 2007
I don't know who they are but they won't leave a message. I think the phone company should come up with a way that we can block any number we want from calling!!
 Feb 07th, 2007
This number keeps calling and I asked them to take my number off their list, and they said OK, but continue to call anyway!!
 Feb 06th, 2007
They call all day long
7AM to 10PM
No one is there when I answer. I don't have any bad debt.
 Jan 31st, 2007
Constant annoying calls. Adding to my "block call" list. If it is collections, what can be done to report them for breaking the law i.e. calling at 7 a.m.?
 Jan 29th, 2007
Collection Company... For more info see
 Jan 23rd, 2007
OK I got this call once my hubby answered and they messed up my last name BADLY... Then they call tonight I didnt get to phone I call back and get we are experiencing high call volume please call back later... This is a new number I just got and BOY how did they get it???
 Jan 23rd, 2007
I;ve been getting calls from this number, 269-820-0940, for weeks now but when I answer, nobody is there. When I called them back they say that this is not their number and they do not know what I am talking about. The guy that answered said the name of the company is Encore. When I asked him what business he is in he said he couln't elaborate. Jerks!!!!!!!
 Jan 22nd, 2007
i'm sick of these people calling me. but it's probably just bill collectors. whatev.
 Jan 22nd, 2007
They are a bill collector...just don't answer...LOL
 Jan 19th, 2007
I keep getting calls from 269-820-0940. I tried calling back after them calling multiple times for days because I don't really know anyone from MI. I got put on hold and someone came on the line asking for account information. I hung up. No company name.
 Jan 19th, 2007
They started 4 days ago starting about 745am and last til nearly 10pm....They go from evry 30 mons to may 2 in 15 mins....What I keep finding is I get a call from 314-963-8895 , answer, and they hang up ..then like clockwork this 269 820-0940 calls right back and does the same thing. The 314 number is a telemarketing place called Pisa. Something to do with newspaper subscriptions. There is a number to call to be taken off THAT list...Wish I knew who these idiots at the 269 number were
 Jan 18th, 2007
They call about every 15-20 min, and will not leave a message. if you pick up, there is usually alot of dead air.
 Jan 18th, 2007
started calling yesterday about every ten mins
 Jan 18th, 2007