This guy leaves a message not saying who he works for. I call back and the secretary answers without giving out a company name as well. It's like pulling teeth to get him to tell me the co. name is something like Credit Management Services. He has my phone number connected to someone with a similiar name. When I bring up the potential for ID theft he doesn't care and doesn't understand why I would be concerned. We spend the next 10 minutes arguing, he hangs up, I call back and again try to get it through his head that he has the wrong guy and that ID theft could be a problem. He hangs up.