Angela.. Yes.. I also had searched prior to writing on this site... Finding they have several numbers & also MANY Complaints through the BBB ;o)
Obviously.. you work for them and/or affiliated with this company,right?! Normal people wouldn't take the time out of their day to become this Company's "Super Hero's" against injustice to defend them now?!
...Except, the many one's of us,which they had buzzed and pissed us off.. Oh.. as well as the many BBB Complaint's..
Sounds as if you are most likely one person speaking kindly on their behalf,cause you work for them.. Hmmmm? Perhaps, of the double dipping Doctor's sending already paid bills into collection's that by interrupting our day by continuously bothering us to another way to get money out of us? I think not..
maybe this issue wouldn't occur, if not from directly of the idiot staff personal of these Doctor's, who didn't originally get our billing information correct the first time, while we were at the Hospital,or visiting a Doctor..
I should know, cause I've worked in the Medical Field for 22 years, most of all several Doctor's offices and two Hospital's for years now and Wow.. I have seen a lot of mess up's from their Staff that shouldn't be working there. Nor making my job harder from their stupid mistakes. My patience is tested. Cause this means I have to waste more of MY time to contact my Insurance carriers then have to call the offices back to basically prove I have paid in full $0 balance.. More of MY time.. wasted.. I should be able to bill someone for this..My time being wasted.. send that time to collections! ha!
Even better and yet funny is when you're nice and regardless they still choose not to listen to you about already paying a "past due aka Paid bill and then become rude..and talk over you, then when you raise your tone of voice .. they turn around and tell you, the person they are calling NOT to speak to THEM like that! Wow.. Unbelievable. I ask them to not to contact me again and if they choose to do so, or anyone in regards to me... Then this Company will indeed hear from my Attorney.
So...let me guess... You' re just one who is contacting us,right?!
Is that why you're defending this rude spoken, dishonest, harassing business now ?
And also VERY rude to assume just because they receive a bill about us, that they are in fact true. Eve after we explain their has been a mistake on behalf of the Doctor's Office again..OR, even better.. Have NEVER be seen by this Doctor, nor had any tests ever been read from this Doctor either!
*As for me.. I have my Insurance PAY for any of my bill entirely,ded ect.. with my second insurance if needed, although I Pay my Co-Pay's instead. As well as I provide payment at that time of my visits, to avoid annoying threatening calls form any collector..
Pleaaaaaaase Yes.. DO go ahead and attempt to "ruin" my credit, cause I'm sure it cannot be any worse, so please...do so...cause I will ADD this business along to my list on my Lawsuit for harassing me and my Family. I never even had this Doctor..told your Company this and you still persisted to claim I was "lying" and I should pay immediately..
Therefore, to be threatened by this one woman and spoken with such disrespectfulness is horrible...Cause I told her that everything was settled at time of service.
To Assume just because this Company receives a "late" bill from a Hospital means that the person on the other line ( me) in lying to avoid paying my bills? No.. means that the Company is incorrect and they should confirm with an apology! Morons!