honda
service
serviced
survey
week
twice
recently
weeks
days
own
dealership
I found out that http://www.lucre.net/contacts.php is the phone provider for the number I get similar calls from. I called and they said they'd block future calls to me from that number.
Lucre, Inc.
4011 Plainfield Ave. N.E.
Grand Rapids, MI 49525
Local: 616-980-4140
Email: sales@lucre.net

I also entered this complaint on their website:
I get an automated call weekly from ###-###-#### about reducing my credit card debt per
Cary
 Aug 29th, 2013
I called the number back, research/survey company. Went to their website and asked to be removed. http://www.mwrcenter.com/ContactUs/index Mountain West Research
D
 Aug 16th, 2013
Fremont, Michigan (Lucre, INC.) has been reported elsewhere as a robo-caller-info-phisher, now using "Honda" called-ID as bait.
Cassulli
 Mar 30th, 2013
From "Honda" - if I answer, no one talks, not even a recording.
D
 Mar 16th, 2013
2312242030 Honda survey at 7:29 pm on wed. 12/19/12 recently got Honda service about 2 weeks ago. Asked questions about how I would rate their service.
Penny
 Dec 20th, 2012
Honda Survey
KC
 Oct 16th, 2012
I received phone calls from phone number (231)224-2030, no one ever left a v/m. When I call back to it is the Honda Customer Research/Feedback Center. The voice activated system indicates it will attempt 6 times to reach you.
9/7/12 7:47pm
9/6/12 7:24pm
9/5/12 8:15pm
9/4/12 7:50pm
Sharon
 Sep 08th, 2012
Same as everyone else Honda on the ID, just had my Honda repaired a week ago. Caller asked for me by name and stated "Calling about your honda. Did you bring it in for service?" Reply: "No it was was towed in for repairs". Then dead air, they hung up. My Honda dealer has no idea about the #. So the puzzle continues.
Suffolk Va
 Aug 28th, 2012
Got the call at 8:30pm. Just had my Honda serviced 2 weeks ago.
Portland
 Aug 24th, 2012
The calls have NOTHING to do with a Honda or Honda service. Just BUNCH of political questions...
Los Angeles
 May 17th, 2012
They called me today and asked bunch of political questions about the state of California. About the prison systems and schools. They knew my first and last names. I gave the survey, hope they'll stop.
Vladimir
 May 17th, 2012
recently got my Honda serviced (about 9 days ago)
Baltimore
 Apr 02nd, 2012
DID NOT ANSWER
MFL
 Feb 07th, 2012
Don't own a Honda
ljf
 Nov 12th, 2011
same as everyone else, my Honda was recently serviced. Kudos to them for identifying themselves on caller ID. Brickbats for persistence
FG
 May 06th, 2011
redialed and got "customer research center for a recently serviced Honda". My Honda was serviced approx two weeks ago.
ralph
 Mar 03rd, 2011
id says honda but just get dead air when i answer
have called two nights in row around 8pm
2312242030
 Mar 02nd, 2011
I never owned a honda, and have not ever been to any service center or dealership of honda.
xxx
 Aug 30th, 2010
This is just Honda following up on my service received during a recent visit to the service center.
Anne
 Jul 12th, 2010
Got a call this evening around 8:20, caller ID said HONDA. It took a while for them to say something after I kept saying Hello, but I held on and eventually someone talked to me. My Honda car was serviced recently and they wanted to ask questions about service from the dealer, which I was happy to provide. No biggie....at least it was legitimate and I figured it was a follow-up call.
JB
 May 25th, 2010
missed call, no message left, but I own a Fit that was serviced lat week
ARM
 May 17th, 2010
No messg. left. Also have a Honda with recent service. Will try the "don't call me" approach to next service.
Had a dozen Toyotas. They never called me.
Ken
 Apr 28th, 2010
They've called every evening for the last three nights. When we answer, it's dead air. I'm going to call the dealership tomorrow to complain.
Judy
 Mar 18th, 2010
Missed calls two nights in row. Both nights no message left.
l
 Feb 06th, 2010
just tell your service advisor that you don't want to be called and they can block you, but if you are happy with your service let them call and give them the highest ratings. My cousin used to work at a dealership, and anything less than a perfect score means they failed and won't get their commission...which is most of their salary. I know the calling system may suck, but don't take it out on your rating cause the people who took care of you at the dealership will be the one who suffers.
honda fun
 Jan 12th, 2010
I called the number back. It's the Honda Customer Research Center. It's just a recording & you can't talk to a live person. Nice.

So I called my local Honda Service Center & gave them the number. I asked to be removed from their calling list, otherwise I'll be getting my car serviced elsewhere. They said they would contact the center & make sure I was off the list within a week.

Here's to hoping!

First we deal with annoying Honda seatbelt beeps, car doors automatically locking on passengers & now annoying phone calls at all hours.

Honda is not doing themselves any favors this year to improve their reputation. LOL
DeeJay
 Nov 18th, 2009
Number: 231-224-2030. Display says Honda. No messages ever left, everytime I answer it, there is no one there. I have even gotten it on the very first ring -- and no one is there. Very frustrating.
M
 Nov 13th, 2009
Annoying... Honda...
GA
 Nov 06th, 2009
Honda Service Survey
Smith
 Sep 26th, 2009
231-224-2030 rang me up twice. Both times I was busy. I now know why they were calling,I just purchased a new 09 civic and I've had some real problems with it,lousy gas milage (overall 27 miles to the gallon),the tranny clunks everytime I shift from reverse to drive, the rear view mirror needs to be replaced. From the reviews I've read I'm the only one in the country thats having troubles with there new Civic LXS.Or maybe I'm the only one left that honda hasnt gotten to??? No I'm just kidding..
smith. jb
 Sep 10th, 2009
I got 6 calls over the weekend at my work number.... I guess I shouldn't give the dealership my work number any more. Of course they NEVER call during business hours. Honda tries a little too hard I think. I got a 6 page survey in the mail a year ago regarding work on my Pilot. I filled it out and sent it in and THEN got an even longer one from JD Power. I don't mid helping out, but I think its a little extreme.
Mark
 Jun 08th, 2009
Nobody on other end when I answer the phone. Very annoying. If it is Honda they need to get their system fixed.
Bwertz
 Jan 28th, 2009
Comes up as "Honda". I did just have my Odyssey in for service 2 weeks ago.
kmd
 Jan 26th, 2009
I actually called them back after being a g whore to find out who it was. They flat out tell you that their calling hours are from 5pm-845pm THIS IS LEGAL And it's for product research, if you feel the need to dodge the calls (Don't Complain in the future if honda is unable to meet the american consumers demands) Also the recording explains they are unable to recieve inbound calls and that they will attempt you 6 times not 10 times like a few over exagerating drama queens on here have claimed. And they will make those attempts for up to 10 days. so if you've missed 3-4 you only have 2-3 more chances to let them know how you feel about your recent interation with HONDA of America. FYI they also state they do not leave messages, so keep whining or chip in, after all we are paying for the service. So why not use it4
Anthony
 Jan 10th, 2009
Its a call from Honda Customer Services to get feedback on any recent interaction that you may have had with Honda. The people calling are rated on how many feedbacks they get & so they will persist until they get you.....
TT
 Jan 06th, 2009
Didn't answer call, but Honda service survey would make sense as I just had my CR-V serviced.
MC
 Dec 11th, 2008
I own a Honda. 3 calls, 2 did not leave a message. I answered one & got a dial tone. Irritating.
Quint
 Nov 07th, 2008
We took our car into the Honda dealership due to the SRS indication. Dealership fixed car, but had my cell phone number to contact me when fix was complete. They were not to give my cell phone number out. Received call at 8 PM 11/6/08.
DM
 Nov 07th, 2008
Don't know. Answered phone twice but there was no answer. Assuming that it was Honda with a survey since I put my car in the shop two weeks ago.
Christine
 Oct 22nd, 2008
They give up after the fourth attempt.
SI
 Jul 31st, 2008
I got the call from the same number at 9:30 pm today. Got my honda serviced last week at a dealership.
MS
 Jun 11th, 2008
Received several calls, but the caller hangs up as soon as I answer--sometimes even before I can say "hello". Maybe they can't get past my Telezapper? According to some reports, this is apparently someone from Honda calling for customer feedback. This seems plausible, as I recently had my Odyssey serviced.
EK
 May 17th, 2008
Called a few times now. funny. i don't even own or have ever owned a honda.
Mikey
 Apr 23rd, 2008
Honda Research
Dave
 Feb 21st, 2008
I didn't hear anything until after the second hello and I was already on the disconnect button (I figured it was some lame pre-recorded message so I didn't wait to find out). It is nearly 8pm. Pretty weak of Honda to call so late.
LBW
 Feb 12th, 2008
I have twice now received calls from this number. The first call disconnected after two rings. The second I could hear background noise, but no one replied before hanging up. This second call came in at 9:03 ET-- which is illegal, calls have to end by 9pm. After seeing this site (I had my Honda serviced last week), I called the number, and did receive a recording that it is the Honda customer research center, and they explain how often they will try to call (up to 6 attempts over ten days, m-f 5pm-8:45pm and some weekend hours as well) and that they don't leave messages. I'm thinking they need to revamp their policy.
JB
 Feb 07th, 2008
I've received 2 calls, back to back evenings. I answered both times, but no one was there. I did have my Honda serviced 1 1/2 weeks ago...looks like it must be them. It would be nice if someone was there to get it over with.
GMR
 Jan 30th, 2008
good to know it might be Honda, as i just got a hangup from this number but recently had my newish honda serviced.
NY
 Jan 17th, 2008
No one there - this is 3rd time they have tried calling.
gs
 Dec 12th, 2007
Annoying calls - no one on line... Very F@cking annoying. I will vote for whoever pushes legislation through to stop these $%$&^%*$%#$%#$%!!! annoying phone calls. Those who oppose - I know who you are.
Pulse
 Dec 01st, 2007
Called several times in a row. Never talked to them. They leave no message. I don't own a Honda
KPR
 Nov 30th, 2007
unknown. called at 8:52 pm et, no message.
JR
 Nov 22nd, 2007
call 2-3 a day and never answer when you say hi
jb
 Sep 24th, 2007
Honda makes sense since we just had our Honda serviced
bp
 Sep 07th, 2007
no message. called twice around 6:30pm EST
RJC
 Aug 30th, 2007
Called twice a day for the past three days. Never leaves a message, quite annoying.
Matt
 Aug 18th, 2007
3 Calls in the last 3 days. No message.
MAF
 Jul 07th, 2007
Honda survey regarding service at dealership.
Bob Jones
 Jun 22nd, 2007
Called out my name, did not leave message. But given people's comments above and that I've had my Honda service last week, I'll assume it's a survey request.
JVS
 Jun 09th, 2007
Female began leaving message from "Honda unintelligible..." before realizing it was my machine and hanging up. Tried calling number- hangs-up. I had my Honda van in for service last week and they are calling my cell # that I gave to the service dept. This is no way to treat customers.
Dan
 Jun 08th, 2007
I answered and said "hello" twice, but no one spoke. Computer dialing gone astray, I suppose.
Scott
 May 30th, 2007
Caller ID came up as 'Michigan'. If I try to call it back it just comes back with a fast beeping busy signal. Makes sense that it would be Honda for me too. I have a CIVIC I recently had serviced
SG
 May 16th, 2007
They said it' s a survey.
aa
 Apr 27th, 2007
Service was horrible...and they really don't care. Well they told me I needed something done to my car...went and got a 2nd opinion and they said I needed something changed that was going to cost me $50 and honda was going to charge me $3,700 to replace my entire transmission...go figure
GB
 Apr 21st, 2007
Called me twice so far, and both times I answered and heard no response from the callers end. I called the number and an autimated message from Honda answered to say they are sorry they missed me, but will call me back.
Chris
 Apr 20th, 2007
didn't answer cell phone, but just had my honda hybrid in for the recall service two weeks ago, apparently they've given out my cell phone number to these survey people!
Ws
 Apr 12th, 2007
Just got my first call. I was not home. The call went to voice mail and it was several seconds before someone spoke. They responded to my away message like I had really answered. It was breaking up. Recently had service on my Honda and my local dealership already made a follow up courtesy call.
JP
 Apr 12th, 2007
they've called twice on different days. No message left. Just had my car serviced and didnt give em an excellent rating.
el
 Apr 06th, 2007
This number has been calling and not leaving a message for the past few weeks. I called it back and a recording said all lines were busy. It didn't say anything about Honda though.
MM
 Mar 26th, 2007
Someone from this number has called several times, they left no message. The last time they called I answered, they asked for my daughter by name. I gave them her number as she does drive a Honda, and Honda was in the caller ID.
I have called Honda Customer service, and was told it was probably their survey company which is called I Sky. I looked it up online they have changed their name to TRG Sky. I am going to try contacting them to see what is going on.
Lori
 Mar 23rd, 2007
3/10/07 10:39am, no message left
KMKC
 Mar 10th, 2007
number only - I drive a Civic that was serviced last week
Kat
 Mar 09th, 2007
Have gotten this call several times over the last few weeks. Have not picked up. I own a honda as well, so the previous comments must be correct in their assumptions.
RH
 Mar 06th, 2007
2 calls in 2 days different times no message!
annoyed
 Mar 03rd, 2007
I just got my Honda serviced so I guess it makes sense... but when I answered I just heard two beeps, nobody seemed to be on the line...

Also, WHY would they do this at 7 pm?
LG
 Mar 02nd, 2007
They don't leave a message
Rod
 Mar 01st, 2007
I also just got my oil changed and started receiving calls from this number. They called 2/23, 2/27, 3/1 -- I guess it's every four days till they catch you. I have not answered.
NF
 Mar 01st, 2007
number only - I drive a Civic that was serviced last week
66
 Mar 01st, 2007
Weird. It said Honda, and we own a Civic, but I would NEVER give them my phone number. I couldn't get to the phone in time and they didn't leave a message.
JM
 Feb 14th, 2007
nice too know who just called me! its true just had my honda CRV in last week for service.
GL
 Feb 13th, 2007
Great I am glad to know who has called the past 2 nights and not left a message!
LL
 Feb 10th, 2007
Got this same call twice in the last two weeks. I picked up both times, and there was no sound on the other end. I own a Honda, and maybe this is less annoying than a survey. But it feels more like surveillance than survey!
TP
 Feb 10th, 2007
They called 3 times this week. I don't have a Honda, never had one, and don't plan on having one. Have no idea why they're calling me.
EV
 Feb 10th, 2007
It is Honda. I picked up and talked to them and explained that I didn't have time to talk. They have called four times now, including 830 at night. I got this call after already letting the dealership know everything was fine. Oh Well.
JL
 Feb 05th, 2007
Just found this site, in response to reverse phone lookup. I have 4 Hondas, and two were in for service. One is an Accord Hybrid, and the other a 1998 CRV.
Probably was Honda, they left no message,
Pat
 Feb 01st, 2007
Didn't answer it but I did purchase a Honda Hybrid last year and had it serviced a couple of weeks ago.
ALO
 Jan 30th, 2007
So-called Honda or something calls twice a week. Calls back never get through.
VV
 Jan 27th, 2007
they woke me up and I had a hangover- bastards! Just got my honda serviced too...
AB
 Jan 27th, 2007
Honda Customer Service
None
 Jan 27th, 2007
Caller ID came up as 'Michigan'. If I try to call it back it just comes back with a fast beeping busy signal. Makes sense that it would be Honda for me too. I have a CRV I recently had serviced
DW
 Jan 26th, 2007
Just called. I answered, heard a quick keypad tone. I said hello twice, but no one was there, so I hung up. If this a Honda survey, that would make sense... I own an Accord and recently had it serviced.
AV
 Jan 26th, 2007
SO IT'S A FRICKEN HONDA SURVEY I HAVE 2 CALLS FROM THEM
MAG
 Jan 17th, 2007
Call, answered, but no one there. Tried to call back, but just hangs up.
CLN
 Jan 16th, 2007
Honda. 3 calls every evening this past week, 3 calls today (Saturday). They don't leave a message and they apparently don't give up.
MM
 Jan 13th, 2007
5 calls in the last 3 days nights and weekends. No message.
TD
 Jan 13th, 2007
Honda Service Survey. As someone else said, they don't leave a message but they do call incessantly. I've received about 10 calls in the past 5 days...4 calls this past Saturday
LW
 Jan 08th, 2007
Honda customer service for service feedback. Called twice this week, they don't leave a message.
JJ
 Jan 02nd, 2007

97 Comments