This is a valid CHASE Bank call. There were fraudulent transactions and they were following up on my inquiry. (I think some people are a bit paranoid claiming everything is phony). There are banks calling to follow up on legitimate issues. Chase handles credit cards for other affiliates as well.
Real number for Chase fraud services. Called me due to a charge dispute on my credit card.
California Jan 30th, 2014
This is a real number from Chase Fraud Service.
This is a legitimate call from Chase. I called the number on the back of the card and they didn't know anything, but then they transferred me to the fraud department. The fraud department verified that they did call. The number they asked me to call back was 866-582-7130
. Chase verified that this is their fraud department.
I received a call from this number and when I answered, there was no response. I dialed the number and got a recording indicating that the call was from Chase. The odd thing is that they gave me the option to press 3 to be placed on their 'do not call' list. This seems to indicate to me that this is not a fraud department. Why would a fraud department provide this option? In any event, I never spoke to an actual person.
Fraud prevention from Chase. Let the call go to my voicemail, made note of the reference # and then called the Customer Service # listed on the back of my card. The Chase rep immediately asked me for the reference # and handled it from their standpoint.
California Mar 17th, 2013
Then how come that I, who does not live in the USA but in Nigeria, get this call on my K7.net free US phone number? I do not have any US bank account either, I have never visited the US nor plan to go there. I got the free phone number from K7 because it is free and I use it for my online orders at ewiz.com because ewiz accepts international credit cards. 224-222-5000 has called my K7 number at least 5 times in 2012 but since the K7 free number only accepts voicemails, and since I live in Nigeria and I have no bank account in the US, there was no need for me to waste my hard earned cash to call back.
If the number belongs to chase then chase is the most stupid company in the world for calling a none account owner that lives in Nigeria. I believe scammers and thieves have "spoofed" the number. I believe also those guys above over-defending the number are part and parcel of the thieving scams. Obviously,they google the number themselves and see if there is any complain against it they write their own fake positive reviews.
These kinds of fake scamming thieves are prevalent and are everywhere in nigeria. I hope no honest American will be deceived by these scammers.
Lagos Nigeria Jan 03rd, 2013
This is a legitimate number for Chase Bank. If you applied for a Chase credit card, which I did for the Southwest Airlines card, they will call you for verification of information as part of the process, as a fraud prevention measure. Your caller ID will likely show 224-222-5000
Washington Jan 02nd, 2013
This is a legit call from the fraud investigation team at Chase. If you receive a call from this #, either answer it, or call Chase back. They're calling b/c they've flagged possible fraud on your credit card and want to verify transactions with you. If you miss the call, call the # on the back of your card.
This is a valid phone number from Chase. The first time I received a call from them, I got uncomfortable answering their questions pertaining to identity, and the girl told me to call the number from the back of the credit card instead. It turned out that my Chase credit card was compromised and they reissued and fedex it the very next day.
I just received another call from them. The girl did not ask any questions to verify identity at all, since I verified my phone number last time I guess. She only read off a list of charges Chase was concerned about and to verify that I indeed made those charges.
California Oct 22nd, 2012
This is valid! It's the 'Fraud Prevention Dept' of CHASE Bank. She only asked me to verify the CVV # on the back of my card and did not ask for any identifying information. I called the number on the back of my Chase credit card to verify after that conversation ended, and it was all valid. The Chase representative that I spoke with told me that it was not a scam and that their fraud dept had done everything appropriately and will be sending me new cards. I applaud Chase for catching the charge that was made to my account within 24h and still pending. They closed the card and took care of the removing the charge and will be following up with the three major credit bureaus for me.
I'm not sure why some people find this to be a scam, unless it's possible that chase and some scamming company have the same return number - which I don't think is even possible. I was told Chase will only ever ask for the last three digits(cvv) on your credit card and that's it.
I'm very aware of the possibility of scams these days and everything seems to check out here.
Hope this helps!
Chase bank call but yeah I dont have a chase card. I heard the name of the person and its not me heh.
California May 27th, 2012
It is a legit call from Chase Bank. But call the 800# on the back of your card to verify your account.
Pennsylvania May 22nd, 2012
The woman left a phone # to call w/a "case code" to utilize when I do. Called my Chase Card # and they have NO CLUE what I was talking about....as in, there was NOTHING wrong with my account. I checked it myself and there were no unauthorized charges. The fraud dept. suggested I do not call them back. I have had this card for a long time, and this is the FIRST time anyone has ever called me. Mine was a scam....
This was Chase fraud Dept. My account had been comprimised. I called the number on my card as others below reccomended. Thanks!
I also was suspicious so called the number on the back of the card. It turns out that it was legit as they did have some questions about some charges (which turned out also to be legit, so we are all happy!).
Had this call on my home phone, then immediately on my cell phone, so I called it back. There was an unauthorized charge of $1700 from Apple Asia on my account. They stopped the account and issued new cards. Should be here by Fedex in 24-48 hours. I'd recommend answering this one.
224-222-5000. It's Chase fraud saying that my card had been used to help set up a child prostitution ring ferrying underage Guatemalan males to Washington D.C. Apparently this is quite common and centers around D.C. Amazing. Anyway, all new numbers now.
Washington Dec 09th, 2009
Got a call from 224-222-5000 telling me my account was compromised so they were going to close the account and open a new one. I called back with the number that's on the back of the card to make sure it was them, and they confirmed that they had called just a minute ago.
If you don't know who's calling, don't give any personal information but call back on the back of the card and make sure.
The 224-222-5000 number which leads to 1-800-945-2000
is a ligitamate Chase/Visa fraud number. Not wanting to call that number I called the number on the back of my card. Fraud charges where made to my card. They were doing the correct thing to call and investigate the fraud charges. We tend to be overly cautious - this problem will be straightened out and we will not be responsible for the fraund charges. I can only speak for myself, it is better to be safe when dealing with unknown numbers, but it would be nice if we could actually understand the messages that are left for us. Advice for Sue R do not put your E-mail out in the public! You are asking for trouble.
Pennsylvania Jul 15th, 2009
The caller ID shows Elk Grove, IL, they left a message with two numbers to return their call. I could not understand what the girl was saying and therefore I cannot call them back. I was wondering if I could find out any info on the computer. I do know she says it is concerning Visa AARP for my husband Earl, at least that is what I think she said. I could not understand the rest of the conversation. Thank you. Sue Ryan
This was the fraud unit due to unauthorized charges on a credit card
Massachusetts Mar 31st, 2009
I picked up the phone, didn't say anything. No one answered, I heard a click on the other end like a hang-up.
I received a call from this number yesterday, but the caller hung up. I went to access my account last night and was 'missing' a credit card. I emailed them as they had also changed their website and asked what was up. I was told the card had a hold on it and it had been taken OFF LINE and to call. I called today and they said they tried to call me. (The above number? You would have thought they would have left a brief message though). Seems somebody tried to make an online charge to the card that was 'out of nature' and exceeded the limit, so they shut it down and removed all access to it. They have now cancelled it.
Just thought I might add that this caller might be legitimate. (I did not call this number back, but used the 800 number provided in the email response I received.)
Pennsylvania Dec 03rd, 2008
Just received a call from Chase Fraud protection. The caller id number on my cell was 224-222-5000
, however, they asked me to call 800-278-8830.....sounds fishy?
This site does not prove that it's legit Chase Bank... It just means that they claim to be Chase USA for everyone they called. They hung up on me when they said the incorrect name. Do not give any information to anyone from this phone number. If it's a Chase issue, call Chase's 800 number.
the caller sounded foreign. stated they were calling from Sheetz fraud prevention. i was unsure if this call was legit. i check here and it is indeed chase bank.
Pennsylvania Feb 08th, 2007