Calls being caused by Microsoft UPDATES service is turning on the Remote Assistance button in some Windows XP, Windows 7., Win 7 Home, Pro, Ultimate and 8.1 as people prepare for upgrading to Windows 10. They run all the known updates. When they download multiple past updates from the windows server especially NET updates . Remote assistance button is being checked on their systems and being turned on . This is unknown to the user of these systems. Please double check your system and do a search on you You Tube on the subject 'Disable Remote Assistance for X operating system.' . Insert your operating system where the X is.