You can help arrest these crooks! After some web surfing I found out that the phone number for SBN 216-839-2146 comes out of Ohio. A FREE call to Ohio's attorney general will let you place a complaint and if enough of us complain, they will launch an investigation. I was only the 4th person to call them. I was on hold for about 2 minutes and the person taking my complaint was very helpful. Please call - it's worth the time!
 Feb 21st, 2008
credit card offer
 Feb 18th, 2008
They call me EVERY day and when I hang up, the line is not released for at least 5 minutes, so they are tying up my ONLY business line which prevents customer calls as well as credit card processing. I called today and asked AGAIN to be removed, they said "it takes 30 days, disregard any calls til then", click!
 Feb 07th, 2008
Is This Happening To You?

On behalf of those who have previously retained us, the law firm of Fineberg Gresham is investigating complaints from consumers being harassed with calls and text messages to their cell phones. If you have received calls or text messages to your cell phone by telemarketers or others who did not have your express permission to contact your cell phone or wish to report any complaints regarding this practice, (this will send an email to our office). We are gathering factual information to determine the nature, extent and scope of the problem for those who have retained our law firm. All messages will be held confidential.

What Can You Do to Assist in Our Investigation?

If you have been the victim of this telemarketing abuse, preserve all facts and evidence of the unwanted calls or texts. Save the message. Most voicemail services only store messages for a few days or weeks. As a result, record the message in another place so that you have it. Save your phone bills which show when the call or text was received. Keep all evidence of the harassing calls or text messages.
 Jan 27th, 2008
Problem: Telemarketing Abuse

Consumers pay for calls and text messages received on their cell phones. More than ever, consumers are being harassed on their cell phones by telemarketers and businesses trying to sell goods or services. Unfortunately, these calls and text messages result in charges or a reduction in the consumers
 Jan 27th, 2008
Wanted to sell me a SBN MasterCard. Just press 1.
 Jan 14th, 2008
Call today at home from Cathy (recording) to "owner" of a small business (not identified) - have recording from answer machine - offering credit card up to $250,000. The number called (mine) is on both the federal and state "do not call" list. I am going to report them as violators of the "do not call" list. Thanks for this "whocalledus" site. Great postings, all.
 Jan 14th, 2008
Lots more info here:
 Jan 14th, 2008
This seems like a scam because it is always a pre-recorded phone message from "Betty at the Small Business Network" saying that th eowener is pre aprroved for a line of credit. It is fully automted and never a real person. Based on the other reports they call people who have nothing to do with a business, in other words they call people at home all the time. Now do a search for "CCR INC" on this site and you will find "Corporate Collection Services, Inc." that are also in the "216" area code.
 Jan 09th, 2008
Repeated recorded calls from "Cathy" from the Small Business Network offering a credit card. The return phone number is 866-310-9662. I called and asked to be removed from their database. The operator said it would take 30 days and I would definitely receive more calls from them in the meantime.

The autodialer does not disconnect when you hang up on it, and I complained about this. The operator was rude and constantly interrupted me so I could never finish a sentence. I asked to speak to a supervisor. She put me on hold and then told me the supervisor was on break and would I like to continue holding. Yeah right.
 Jan 08th, 2008
CORRECTION. The caller ID was 216-839-2146 and the call back number in the recording was 866-310-9662
 Jan 07th, 2008
I got one of these today, but from a local Worcester, MA, SBN caller: 508-438-2672. I could not hang up successfully for a couple of minutes. I couple of weeks ago I got an SBN call from another number and did report it to the govt's no call list. Obviously, this company is practicing area code creep. Creeps everywhere.
 Jan 04th, 2008
Here we go again. They called me again Jan 2, 2008 1:08PM PST. This is 3rd or 4th call since July 2007. I have a residential line (SBN claims it is a business line - but I have had it for 11 years and it's always ONLY been residential). I asked AGAIN to be placed on their "DNC" list and I filed ANOTHER complaint with the FCC. I then called the business back several times. Empoyees lied to me as to where they are. I think their outbound calls come from Ohio (some boiler room) and their 800-817-1726 and 866-310-9662 numbers go in to Coronado, Calif.

What a scam. Looks like I'm going to have to set up my auto-dialer again and call them a few hundred times.

I'm in California - I may just see about visitng them in person. I bet I could convince them to quit calling me then.
 Jan 02nd, 2008
Called this morning, I answered the phone but no one answered.
 Jan 02nd, 2008
The same address is listed for Five Star Destination Weddings Hawaii, 1502 Glorietta Blvd., Coronado, CA 92118
619-437-0046, Give 'em a call at tel: 619.437.0046 fax: 619.437.8010 toll-free: 866.988.7226 email: Tell 'em "Dangerous D" sent 'ya.
Dangerous D
 Dec 31st, 2007
I read all the messages about this operator and went to and found that the Small Business Network address listed below: 1502 Glorietta Blvd, Coronado, CA 92118 is a single family resident currently listed for sale (MLS: 070096398) for $3.75 Million. It's obvious to me the Small Business Network is a scam, based on all the calls they've made to me to my home, cell phone, and business - and all of you. If this guy worked out of this house, or simply scammed someone else's identity by using a fraudulent address, he should be busted by the FTC and fined big-time. I filed a complaint with the FTC. It was easy to do on-line.
Dangerous D
 Dec 31st, 2007
CCR, Inc

Hey Everybody, it's the Small Business Network!!! Wow!!! And "Catherine" called to let me know that with my paid membership I could qualify for an SBN MasterCard with a credit line up to $250,000!!! Neato!!!

What "Catherine" and her scumbag friends forgot about was that I'm on the Do Not Call list, and they don't have some sort of business relationship with me, and they're not a political party or taking a survey. And since I didn't "press 1 now" as instructed, they were kind enough to leave a callback number that I can report to as well; 1-866-310-9662.

I guess they called because I'm self-employed....
 Dec 24th, 2007
Multiple DO NOT CALL list violations received from this bastard autodialer.
Probably only way to stop them is to sue, not only them, but (under conspiracy theory) those who advertise discounts on their SBNI website -- which offers $75 referral bonus to those who recruit new members for them.
Co-conspirators include
 Dec 22nd, 2007
Today I emailed MasterCard at, asking them to contact the financial institution issuing cards by Small Business Network in the hopes that such institution would sever ties with these annoying people who flout the Do Not Call law. Gave MasterCard the URL to this page so they can see all the information provided by everyone. Perhaps MasterCard can do something.
 Dec 20th, 2007
The person in charge of making these calls is SCOTT who can be reached at 1-800-817-1726. Try pressing 3 for customer service. The hours are 8am to 4pm PST, but you can leave a message for Scott, the supervisor, at anytime. The company who sells your phone number to these ,marketing companies is MANTA ( who is owned by ECNext ( which is a marketing company that gathers phone numbers and just sells them, with nbo regard fro anyone's privacy or whether the number is even a cell phone.

There is no escape from these haunting continual calls. It doesn't matter, according to Scott, what list you are on, even the list --- he specifically states "There is just nothing you can do, because it is legal to keep calling you". He is probably right, which is why no matter how many times this number gets reported, no one can stop these calls from Cathy at the Small Business Network.
 Dec 19th, 2007
Quoting: Dennis E. Walker is their president, and is listed as the _only_ employee of the company. Helen L. Walker is the registered agent for the company

Does anyone have a home address for these two losers?
 Dec 13th, 2007
realy annoying wont stop calling my house never solicited any info from them and am on the colorado no call list
 Dec 12th, 2007
They have been calling my home #. Message left for Small Business Master Card Application. Contacted them and told them to remove # - DO NOT CALL Registry
 Dec 11th, 2007
Cannot get removed from their call list.
 Dec 11th, 2007
This is a hard nose annoying company. I have contacted the FCC, etc. Apparently nothing is being done so suggest people call Master Card next. The company says it removes names but it does not. Their personnel are polite for short calls; after that, entirely rude.
 Dec 11th, 2007
Calls an average of once a week - I've had seven calls between 10/25 and 12/10. Appears to be using a blind dialer, as I automatically play the disconnected tones when I get this caller ID, and they're still calling after more than a year! Very worthy of prosecution under DNC law.
 Dec 10th, 2007
Calls very few days. Always pre-recorded about being pre-approved for a small business Master Card.
myself and I
 Dec 08th, 2007
Also recieved calls from "CCR, INC" # 216-839-2146 with same message. Isn't it illegal to NOT take you off of a list when you tell them? I asked my local police how to get them to stop and they can do NOTHING. They suggested reporting them to Better Bus. Bureau. They also said "Citibank" is taking advantage in some loophole in the DNC list. If you've done business with Citibank, it might be how these clowns got your #.
 Dec 07th, 2007
Small Business Network
 Dec 06th, 2007
Same recorded call from these losers. The message repeats at least 3 times, and will not disconnect afterwards, tied up my phone lines for 10 minutes. I've filed FCC complaints, but nothing seems to be done about it. I think I'm going to start faxing them and reading Bible verses. They waste my time, lets all waste their time and money by calling them on their toll free number since they have to pay for those calls. I hope these people all rot for what they are doing.
Maria in IL
 Dec 05th, 2007
this is somehow tied to 216-839-2146 - and CCR, Inc. - if you google that number - you'll see another whole HOST of posts of annoyed people. All I can tell is that when I owned a business - over 5 years ago - in another state!!! I got put on a business list and they relentlessly call me now - to constantly 'make me offers' - ugh - it's SO annoying.
 Dec 04th, 2007
These idiots used to call me once EVERY DAY. I called them back, and asked to be removed from their list, and the guy said he\'d do so. I just got another call today, and called them back again. This time, they said I wasn\'t removed from the list. I\'ve probably received 30 or 40 calls from them over the past couple weeks, and would love to start litigation against them. Non-profit or not, they are frequently calling my cell phone to solicit.
Warren Peas
 Dec 03rd, 2007
I received several calls from this company to my home phone. I have told them it is a residentail number and asked them to remove my number as I am on the DNC list. They give me the "it can take up to 30 days" speech - then call again 2 weeks later. This has occurred for several months. Their toll-free number is 866-310-9662. It is answered after hours but only has a message.

I am not going to ask them to remove me from their list any more. I am going to program an auto-dialer for my computer to call them about 5000 - 7000 times a week (I can call 960 times every 8 hours). Even if they pay only .05 per connect it will cost them 250.00 per week + in phone bills, plus it will tie up their line. I do like the fax idea another person posted. I'll probably do that too.
 Dec 01st, 2007
Pre-recorded 'Kathy' wanted my membership in the 'Small Business Network' so that I could use their credit card. Oddly, I *do* have a small business, although I don't use the number that they called.
 Nov 30th, 2007
Why are these guys able to make this call with out being fined by DNC enforcement?
 Nov 30th, 2007
Received a pre-recorded message from these fools on my voice mail. I have reported this company to the Do Not Call site. Wondering how much good this does really!!
 Nov 29th, 2007
Received a call from these idiots 9/29/07. Left a pre-recorded message. I have reported the caller to the National Do Not Call list. I am wondering if this does any good at all!!
 Nov 29th, 2007
Just more junk spam calling garbage. Don't worry about this stuff and I would not answer it much less call them back. BEWARE.
 Nov 26th, 2007
I've received numerous from these people.
 Nov 20th, 2007
numerous calls from this number weekly, don't do business with calls from unknowns or cold calls. Internet search shows this number to be dangerous. DO NOT CALL BACK! Will give them more information to sell or reuse against you.
 Nov 20th, 2007
Yet another annoying message.
 Nov 20th, 2007
Rude operator, and, when i said they dialed a persona (not business) number, she hung up on me. Also, this is my second complaint to them, the first bing in September 2007.
tom termini
 Nov 19th, 2007
(216) 839-2146
These Jerks have called 6 times this week. America please don't put up with this crap. these jerks can't get a honest job so they invade our privacy. on the sixth call from these scum bags I introduced them to a incredibally loud air horn. i'll bet they'r still wiping the the crap out of they're jeans
Mad Mark
 Nov 15th, 2007
Also called under the number of 216-416-0033. Recorded message with no opt out.
 Nov 14th, 2007
They called to say I could get a small business mastercard and to call 866-310-9662
 Nov 13th, 2007
Their address is 1502 Glorietta Blvd, Coronado California 95112

I talked to the manager Jim Brown (yea right) told me his 800# is 800-817-1726.....
 Nov 10th, 2007
These people have ads on the Internet to hire more telemarketers! I found their address/hideout. It link to it is as follows:,+Middleburg+Heights,+Ohio+44130&iwloc=A&hl=en

In case the link does not work, here it is.
Kinetic Solutions a.k.a. CCR, Inc.
18051 Jefferson Park Rd
Cleveland, OH 44130
Phone: 216-839-2146
Phone: 440-243-8322
Fax: 440-243-8355

Good Luck! Let's give them a dose of their own medicine!
 Nov 09th, 2007
I have had over 50 calls from these people! They say the are part of a small business network and want to offer me credit. I have insisted that they not call me anymore and that my number has been on the do not call list since it started. They always say that they will not call anymore, but usually call back the same day. They are even calling me on my cell phone! These people need to be stopped! I even asked one of them if I could call them back on their cell phone. They had the nerve to tell me no! WOW! They are located in Beachwood, Ohio. It is part of the Columbus Metro Area. The zip code is 39035 (Cuyahoga County). I do not have an address yet, but I'm working on that as I type this. I'll let everyone know as soon as I find it!
 Nov 09th, 2007
Telemarketer leaves message on voicemail. Try to get an 800 fax number from them. THEN cut a strip of newspaper 8 inches wide and start faxing them. Tape the ends together to form a loop. Let the fax run until they run out of paper. Works like a champ!
Will Sterr
 Nov 08th, 2007
"kathy" - small business network

Telemarketers have a special place in Hell. They need to die slowly. Painfully.
 Nov 08th, 2007
I live in New MExico and they call constantly saying I am a small business owner! Annoying and rude people!
 Nov 08th, 2007
I am going to join this club too
 Nov 05th, 2007
This number appears to originate from Ohio, not CA. Check the discussion on this website under the phone number "216-896-1143," which appears to be the same company. That discussion lists the company address, website, officers, and how to file a complaint with the Ohio Attorney General and the Ohio BBB.
 Nov 04th, 2007
There are several addresses for them. If you get an operator that is willing to give you their address, they'll give you:
1502 Glorietta Blvd.
Coronado, California 92118
This is also the address of the "Agent for Service of Process".

They've registered with the Better Business Bureau of San Diego with an address of:
8400 Miramar Rd. Suite 200
San Diego, CA 92126
Dennis E. Walker is their president, and is listed as the _only_ employee of the company. Helen L. Walker is the registered agent for the company.
Their numbers are:
fax: 619-437-0512
R Honerkamp
 Nov 02nd, 2007
Small Business Network, CCR, Inc. - Voice Recording.
 Oct 29th, 2007
Something about credit offer.
 Oct 29th, 2007
Amused - love your solution! I reported them on Now I am calling them repeatedly and telling them their mothers would be ashamed of them, etc., using various different accents. Sort of like a telephone costume party for Hallowe'en. What are they going to do - turn me in for harassment? I think I will get the dog to bark at them. Got to have a little fun out of this!
 Oct 29th, 2007
Caller ID said CCR, Inc. I got Small Business Network, 123 B Street, COronado, CA she said the "didn't remmber the zip code" customer service number 800-817-1720. I googled this info and found this site. THanks. I will report. Have been on DNC list since the beginning and check it frequently.
 Oct 29th, 2007
They want to charge me 99.99 for a Master credit card...NO credit card should ask money from you if it does it is not a reliable or even a scam...
 Oct 26th, 2007
Annoying calls repeatedly every day!
 Oct 25th, 2007
s.o.b.'s keep calling. just reported them to the DNC registry. also refer to'216-839-2146' for a more detailed list of complaints on this company.
j from nj
 Oct 24th, 2007
AGAIN... automated message from cathy @ small buiness network stating we are eligible for a sbn business mastercard & to press 1 to activate the process because we are pre-approved to APPLY for a credit line for up to $250,000 or to call 866-310-9662, then it disconnects...these people are relentless. just reported them to the DNC registry. I have gotten a half dozen or so of these automated messages over the past couple months...
j from nj
 Oct 24th, 2007
I don't recognize the number but calls me.
 Oct 23rd, 2007
Never answered this call. Of course I'm on the DNC list since beginning - another Federal failure!!!
Arrived at 10am almost on the dot. interrupted my other important call. Grrrrr!
James Bond
 Oct 23rd, 2007
Small Business Network calling my cell phone to offer me a credit card, same as everyone else. Promptly reported to the DNC registry. People, if you want this to stop, you need to report the violation if you're on the Do Not Call registry.
 Oct 20th, 2007
SBN Small Business Network. Automated message, called from 216.839.2146, told me to call back at 866.310.9662. Called my CELL PHONE - I pay for incoming. :( Spammy.
 Oct 20th, 2007
I got a call from these guys and figured out you can tie up their phone lines with an audio program playing a DTMF tone every 10 seconds. I automated this and walked away to do some work out side. When i came back it was still going but eventually hung up. Check out the video
 Oct 20th, 2007
Just keep filing a complaint with the National Do Not Call Registry. Let's help the Government put these sleeze bags out of business.
 Oct 19th, 2007
When I call back and told them I would report them to the FCC for calling my cell phone, I received four sequential calls from and unknown number to continue their rudeness...
 Oct 19th, 2007
We've gotten calls from these people too. Since our phone number is on the national do-not-call list (, we'll just report it. they are risking a pretty hefty fine from the feds.
 Oct 19th, 2007
I got the same solicitation. I made a couple of calls to various numbers that I picked up from them, and did a little sleuthing on my own. I think I know who the company is, and I passed this information on to the FCC. Let's hope.
marty g
 Oct 18th, 2007
More info for you... Directs to the San Diego BBB listing for this company:
 Oct 18th, 2007
This company has called me three times in the past 2 months, despite repeated requests to be removed from their call lists. The number they are calling is a cell phone. Federal laws restrict the use of automated dialers and pre-recorded messages to cell phones.

For those that are interested, here is the contact info they provided when I pressed:

Small Business Network
1502 Glorietta Blvd
Coronado, CA 92118

I will be filing a small claims suit against them, maybe that will get their attention.
 Oct 18th, 2007
Left a robot mesg yesterday. Same info as others have written. Called them back at 866-310-9662. Tracy answered. Took my name & phone #. When I asked how they got my #, she said I was listed as a business in a business directory (not true!), and that they were a business-to-business company. I pointed out that I was listed on the DNC list specifically to prevent calls from companies like hers. She said she just added my number to their list, it would take 30 days for it to become effective, and hung up before I could make any response.
 Oct 18th, 2007
I have asked to be taken off of their calling list several times over the past 6 months, usually when I get as far as talking to a real person, as soon as I start to say "can you please take us off your calling list..." they hang up on me.

I am tired of you spiel Kathy, I don't want your stupid credit card - leave me the heck alone.
 Oct 17th, 2007
They called me on 16OCT2007 at 9:08 AM hawking some sort of information package for small business grants from the government. I called back, asked them to remove my name from their database. I also asked why they called my number, as it is on the do-not-call registry. I was told by "Tracy" that it was a business to business call.... I promptly filed a complaint with the national Do Not Call registry.
 Oct 16th, 2007
My number should not be allowed for them - they still repeatedly call. Today I talked to a representative asking to remove the number, I'd like to report them to the BBB or FTC but I don't know how. The usual $250,000 offer for small business membership. Not curteous or attentive at all.
 Oct 16th, 2007
Caller started pitch. I asked if I was a former customer, and did she know I was on do not call list. She said she was a nonprofit, and shouted over me and hung up.
 Oct 16th, 2007
Interupted a business call
 Oct 16th, 2007
I've had repeated calls from these dumb monkeys over the last month. I'm using the Do Not Call List violation form on the FTC website.
Paul M
 Oct 15th, 2007
Same deal; scammers trying to lend you money for riduclous rates. Do not call them back or answer their call if you have caller ID. They have called me 3 times in the past month. It got a line of credit approved 2 wks ago and I think that is how they are getting my #.
 Oct 12th, 2007
10/9/07 automated message from cathy @ small buiness network stating we are eligible for a sbn business mastercard & to press 1 to activate the process to be approved for up to $250,000 line of credit or to call 866-310-9662, then it disconnects...
j from nj
 Oct 10th, 2007
Will not take my number off the DNC list. I will not answer this number anymore, but it is really a pain in the butt. These people are rude.
 Oct 10th, 2007
they're liars: said I have a business line and I do not. Said maybe the previous owner of my number was a business but my number uses one of the new area codes so didn't exist before me. Both the caller and the manager ignored my questions about the federal and state (MA) do not call lists.
 Oct 10th, 2007
I get the calls from 216-839-2146 sometimes 3 times a day all week long. They don't speak to me but to ask for my husband, when I tell them I am the wife and he isn't available, they hang up. Annoying as Hades. Caller ID says CCR, Inc. They have many many numbers I see. Have lodged preliminary complaints with them and notified do not call list about them and BBB Cleveland. Every time they call I will send a complaint.
 Oct 10th, 2007
CCR Inc called left a soliciation on voice message. Can register for a SBN membership and Master card. Can save up to $250,000 through their comapny. Call 1-866-310-9662 to register.

This is the second call from this comapny. I'm on the DNC registry too!
 Oct 08th, 2007
Left message for business credit card- press 1 to apply, or call 800 #. FEH. What good is the DNC list anyway.
 Oct 08th, 2007
wanted to offer me a credit for my small business--which I don't have. Left a message. Second call violating the dpo not call list, reported to the FCC this AM.
 Oct 08th, 2007
The phone ringed in the earily morning. it was silent on the other end. I hung up after 10 sec.
 Oct 08th, 2007
And 216-839-2146 is in Cleveland Ohio. Intelius has it listed in Wakefield but I dont have the money to look all these guys up.
 Oct 05th, 2007
A recording from Cathy for the Small Business Network or SBN tring to sell a line of credit. Has been calling for three days now. I have caller ID so I never answer unless I know the name. CID reads CCR INC.
 Oct 05th, 2007
They were on caller ID this morning then called again this afternoon. I picked it up and it was a robot selling membership in the Small Business Network. I hung up so fast it scared my dog! Looked up the number and it is listed to an individual in Ohio.
 Oct 05th, 2007
It's a solicitation from a company calling themselves SBD - prerecorded with name 'Kathy'. Trying to sell some sort of business membership and Master Card. I'll ck with the BBB but need to figure where these people are located. This is the third call from them in as many days.

They called my home...not business.

I was rude, abrupt. I told him I'm not a business and to remove the numbers. He said it would take 30 days and tried to hang up on me. I said "Wait...don't you even want the numbers?" and he said Ok and I gave them to him but he wasn't listening.
More crooks and liars....Karma isn't good, it isn't bad, it just IS and they'll have it bite them in the ass one of these days.
 Oct 05th, 2007
The wanted to offer me a credit for my small business--which I don't have. This is the 3rd call in 3 days. I told the girl I had already asked to be place on their "do not call" list, she smarted off that I should know it could take up to 30 days to be completed and I might get other calls then hung up on me. I can't find out anything more, or I would report them to the BBB.
 Oct 05th, 2007