So here's the fun new fact about West Asset Management ... They were just fined $2.8 million in March 2011 by the FTC for chronic FDCPA violation. This civil penalty set a new record high for the industry. Their crimes were no different from those of their peers: runaway skip tracing, abusive and hostile phone reps, illegal threats, privacy violation, ignoring 'no-call' demands, wrongful seizure of savings, outright lies .... on and on, practically every part of FDCPA trampled on like their victims. Do read more ....
If you are receiving repeated, misdirected, and/or abusive calls from a third party debt collector, you may find relief in the provisions of the FDCPA, the federal law which regulates collector behavior and provides you simple tools for your own defense. It grants you control of how you are contacted, and the means to sue at low cost. Learn your rights and first response tactics at FTC-dot-gov. See also your state laws for additional support.
Resident47 Apr 23rd, 2011
Mrs. C, I see you've also reported to 800Notes, which repeatedly identifies this as West Asset Management, a proud scofflaw in the Hanna crime family of collector firms. You're considered a "bad risk" the moment you default on any account. That is the moment when the most damage is done to credit scores. Medical debt is often so badly mangled between care providers and insurers that any such debt claim should be disputed on principle, and frankly the vigilance needs to begin at the time of original billing.
Taking your concerns in order ..... The DNC registry is for telemarketers, meaning sales, meaning all debt collectors are exempt. This fact was not kept secret from you when you registered your numbers. When skip tracing, debt collectors must answer to privacy regs within the FDCPA, hence the obfuscation. Of course, being shadowy works in their favor to make call targets anxious.
Resident47 Apr 23rd, 2011
# 214-506-7175 called our home for a few days, always at 8am, then noon, then about dinner time, 5-pm-ish. I ignored it, I don't know anyone from taht zip, and I am supposed to be on a do not call list from donotcall.org and donotcall.com .. but this company, which we called them back wouldn't 'say' who they are for some stupid reason, but here's the REAL deal. THEY ARE A CREDIT COLLECTOR and they were given your name. So, if you have an outstanding debt, most likely from a medical bill, these guys will call you EVERY FRIKKEN day until you call them back. Either get your debt sorted out from it's origin, or you'll end up on the bad risk list.