Now some fun facts: West Asset Management is part of the Fred Hanna crime family of debt collectors, a name associated with the worst industry practices, not to mention forcing employees to work in a ''sick building''.
West Asset Management was fined $2.8 million in March 2011 by the FTC for chronic FDCPA violation. This civil penalty set a new record high for the industry. WAM's crimes were no different from those of its peers: runaway skip tracing, abusive and hostile phone reps, illegal threats, privacy violation, ignoring 'no-call' demands, wrongful seizure of savings, outright lies .... on and on, practically every part of FDCPA trampled on like WAM's victims.
Resident47 Jun 26th, 2011
''They need to do their homework''? Perhaps, but collection reps are paid to seize assets, not behave like librarians. They are trained to think the target is hiding in your closet and can be readily produced if they are pesky or hostile enough. If your ''not me'' story is true, send WAM a cease-comm notice via USPS Certified with return card. The FTC and many consumer watchdogs explain how to draft one.
West Asset is known to be in the ''rude'' category. Don't rely on verbal demands. They surely won't obey any, since you cannot prove they were made. More on them in a moment. Right now you need to study the rules.
If you are receiving repeated, misdirected, and/or abusive calls from a third party debt collector, you may find relief in the provisions of the FDCPA, the federal law which regulates collector behavior and provides you simple tools for your own defense. It grants you control of how you are contacted, the right to dispute debt claims, and the means to sue at low cost. Learn your rights and first response tactics at FTC-dot-gov. See also your state laws for additional support.
Resident47 Jun 26th, 2011
Debt collector that left a message for someone else. Wrong phone number
West Asset Management. Debt collector, they never leave a voicemail.
Calls from multiple similar phone numbers also.
Apparently a debt collector, calling for someone who does not live at this number, nor has EVER lived at this number. They need to do their homework before repeatedly calling a number that they do not know anything about. Daily calls, and I finally called them back to see just WHO the hell they wanted. Their message starts talking at the same time as my answering machine, so I only get the last 6 words of their message. Buttheads!
semperfi66 Apr 03rd, 2011
Debt Collectors. Rude bastards. Scorn them.