week
car
transfer
I had an HSBC rep tell me several weeks ago that if I did not agree to having our car payment set up through automatic deduction that they would keep calling until I agreed to allow them to set the account up on auto pay. They were on auto pay until they processed a payment a week early. These people know nothing about honesty and ethics.

When you try to speak with someone that has some type of decision making capabilities, they on many occassions refuse to transfer a call and once you do find a rep that will transfer a call the person that answers says that I called the wrong department. I think a large part of thier conduct is due to the fact that they have not been making any new loans for all most a year now and the only employees left are for account servicing. Needless to say they are not the most motivated individuals. Several weeks ago when I told one of the reps that all of my calls are recorded he became very defensive and ultimatley hung up.
I fully expect to have to file suit near the end of the loan to clear bogus fees and charges accompanied with associated interest.
Irritated Tx
 Sep 04th, 2009
Call about 5 times everyday day in and day out. When I pick up they don't talk, it's like they transfer lines and then it goes dead. Very annoying.
dss
 Nov 21st, 2008
calls at least 1 a week. no msg ever left
LL
 May 02nd, 2008
This number calls my house about 15 times a day and when I anwser no one talks...and they never leave a message on the machine.
Mr.Unknown
 Nov 25th, 2007
don't know whos this was. called 3 times and left no message
LDW
 Oct 23rd, 2007
Not sure why they called us. Our Insurance company paid them off after our car was stolen. So there is no reason for them to be bothering us. They left no message
jcsh
 Oct 06th, 2007

6 Comments