Vicky: Ditto my advice to JACL, right behind your comment, from eight months ago. You will never get compliance from a verbal demand. You may as well ''take further action'' right now against commission-hungry collection reps. It may be wise to carefully document those calls. Rudeness can violate FDCPA if it takes the form of abuse or deception. (... and you've already been lied to about the repeat calls.)
It is furthermore not a given that the alleged debtor handed out your number as a decoy. As debt accounts are bundled and sold, their data can become corrupt, leading to all sorts of mixups. Sometimes a name is on an account already paid or too aged to reasonably pursue, but they chase it anyway.
Here's your starting place to learn the federal laws Pro Collect must obey:
The DNC registry is for telemarketers, meaning sales, meaning all debt collectors are exempt. The following URL links to the FTC FAQ page which the DNC site *twice* coaxed you to read before you registered your numbers. See items 28 through 32.
Resident47 Nov 21st, 2011
I have gotten several phone calls from this number from a Mrs. Banks, Mr. Johnson and who knows who else for a Mark Maestas. I have informed everybody that I have talked to that this is not Mark Maesta's phone number and to please remove this number and not call me anymore. I have had this phone number for over 4 years now. Apparently this Mark Maestas is giving this number out to his creditors. Mrs. Banks had called me last week also and I told her to please not call anymore and to remove number from her list. When I informed her of this today she stated that she did not call me and was very rude. I am on the do not call list and will take further action if this continues.
JACL: Pro Collect keeps bugging you with skip tracing because collectors are trained to disbelieve anything they are told which does not get them paid. By law these exploratory calls are to “obtain location” only. They should in theory not bother you more than once, unless they think your response was faulty. In practice, agencies often abuse this loophole while knowing perfectly well how to contact the target. The idea is to rattle friends and family until the quarry is shamed and flushed out like in a duck hunt.
Since you're not the target of the skip trace, send a cease-comm notice via USPS Certified with card. The FTC and many consumer watchdogs explain how to draft one. If you are receiving repeated, misdirected, and/or abusive calls from a third party debt collector, you may find relief in the provisions of the FDCPA, the federal law which regulates collector behavior. Learn your rights at FTC-dot-gov. See also your state laws for additional support.
Resident47 Mar 24th, 2011
I have been called regularly over an 18 month period regarding a debt owed by a person who gave my name & number as a contact 2 years ago .. I told him he should call them, and he assures me he did and they have his current phone number and location .. so why do they call me? They usually leave a message but I never answer.
This is a debt collection agency.
Numerous times they have called my workplace and given our receptionist the name of their company.
They keep calling even tho I have told them no one by the name they want lives here. Just wont answer again.