This was a call center that routes calls for large corporations. It was a woman in Indian switched through a phone closet in Texas trying desperatly to get me to part with my $2K plus to renew my Norton Antivirus Corporate Edition Server Software. The number in this case translates in the switch to: 866-481-3661. I am sure other large corporations such as Micro$oft use them as well. Really any one that uses off shore call centers to conduct business. Chasing the originating (214) number will get you no where in this case.
-Former Phone Switch Guy