microsoft
... and your computer was reported to be spewing malware like a broken sewer pipe? That would mean the fake PC tech scam. See this thread:
284-643-6572) http://whocalled.us/lookup/284-643-6572

Here's the verdict straight from Microsoft:

Avoid tech support phone scams
https://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

Strange call pretending to be from Microsoft tech support
https://answers.microsoft.com/en-us/windows/forum/windows_vista-security/strange-call-pretending-to-be-from-microsoft-tech/19e6a366-cf86-4a6b-bb2e-2ab81645553d

Some relief came the first week in October 2012 as the FTC spanked whole gangs of these creeps with huge damage awards.

FTC Halts Massive Tech Support Scams
http://www.ftc.gov/opa/2012/10/pecon.shtm
Resident47
 Oct 16th, 2012
They claimed it was microsoft
Anonymous
 Oct 15th, 2012

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