This caller (male) said my internet order for furnitue movers had not gone through. (I thought if there had been a problem the company would have contacted me by e-mail). So I told him to forget it. I think he was going to ask for my credit card information. I called the internet company customer service and they said there was nothing wrong with my order, that it had gone through, and that they don't make calls out of the customer service center.