Yes, it's Conn's. These people are just what the name implies - con's! They call numerous times a day, is there a law against that? You tell them it is in the mail, or you will bring it in on Friday and they STILL call umpteenth times every day until you do. Don't buy anything from them no matter how good a deal you think you are getting. Paying 1200.00 for a 549.00 refrigerator. If paid off early - 829.00. DON'T DO IT!