services
remove
credit
member
company
junkcall
card
cardmember
under the Telephone Consumer Protection Act of 1991 (TCPA)*, a company that calls you without your permission or without a prior business relationship must remove your name from their calling list immediately after you ask them.If the company calls you again, you may sue them for $500 for the first violation and for triple damages for each violation thereafter. You can also collect $500 plus triple damages if you can prove other violations. And even if they never call you back, you can still take action against the company for damages. For example, the law requires that the company maintain a "Do Not Call List," and a written "Do not Call Policy" which they must provide to you on demand.
Since most companies do not have a written policy, they can be sued for not providing a copy of the policy.
The words "on demand" are critical to the interpretation of this law. It is the same wording used in the California Vehicle Code requiring you to provide your driver’s license to a police officer. Legally the company must comply with your request for the "Do Not Call Policy" under ordinary standards of reasonableness.
We think five working days is reasonable, although a strong case could be made for demanding the policy via fax or overnight courier.
ucan dot org for more info
SUE CARDMEMBRS
 May 10th, 2012
Less than two hours between this one and the "Credit Services" call. Guess they figured we'd answer one or the other. Nope!
These guys need to get a life.
annoyed
 Oct 04th, 2011
If you press 1 you will get and agent who hangs up on you if you ask to be removed from their call list.
Ryan
 Sep 21st, 2011
Cardmember services won't stop calling, and it is a different number every time. I hate, hate, hate them.
Arrrgh
 Sep 13th, 2011
just tired of them.
ann
 Sep 12th, 2011
called and said nothing. after answering the phone i said "hello" and nobody answered. you could hear something and then they hung up.
deborah
 Sep 08th, 2011
JunkCall: Please stop spamming this site. If I want to find other caller sites I can do that myself. Yours is hideously ugly, badly laid out, it slows my browser, sets cookies all the time, shows a poor command of English in its rambling headers, and its content appears to have been lifted wholesale from 800Notes.
Resident47
 Sep 08th, 2011
To see more comments from this # visit www.1800junkcall.com
JunKCall
 Sep 08th, 2011
An automatic call from Cardmember Services telling me that a friendly service member will be happy to take my call if I pressed 1. Mike answered with a northeastern accent (not from around here) and when I told him we were on the national do not call list and I had already requested they remove my number, he very friendly hung up on me. Oh well, that is what I expected. . . friendly, yea right.
LovieH2O
 Sep 07th, 2011
Said I was in card debt which I"m not. Asked to speak to a manager and they hung up. Doesn't seem to be a company I would deal with. Avoid this one
Ed
 Sep 07th, 2011
sure not local to my state. No message.
annoyed
 Sep 07th, 2011
Recorded message from Card member services to reduce credit card rate.

If you call back the number, they offer an option to be placed on do not call list.

Report to: Do Not Call Registry at http://www.DONOTCALL.gov
Very Annoyed
 Sep 06th, 2011

12 Comments