So here goes:
Ms Debra (Deb) Thompson,
PayTec Account Manager for 'ENGAGED Inc.
Account # 4857372
Rochester PINNACLE Office
295 Woodcliff Office Park
Fairport, NY 14450
Debra's Direct Line is
Use Call Privacy on your line so that it shows up on HER call display as 'Private Caller'.
Tell her how unhappy you are with ENGAGED's refusal to say who they are whn they call you.
Send her an e-mail or add her to your faourite e-mail distribution list.