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I got a call from 203-551-5997 today at 1:15 pm regarding my credit card! I called back and the man said he had nothing to do with my Credit Card. I asked him what the name of his business was and he begged the question. He said he thought I was calling to have him take me to breakfast WHAT!? This does not make sense. To rant a little - I get calls ALL DAY from different places that mean nothing to me from all around the country. Some companies call 3 to 4 times a day!!! I'm thinking about going mobile only and getting rid of my land line!!!!
Pennsylvania
 Sep 11th, 2015
I returned the call by using the number on the back of my RBS card which is 800-747-8155. The representative answered Citizens Card Services. RBS owns Citizens. The very polite representative transferred me to their security department who verified that they had contacted me. By returning this call I was able to keep my account clear and active. RBS was doing me a service by letting me know about the suspicious charge. You could very well have a card that is a Citizens or a Kroger or Fred Myer or Charter One etc etc etc and this number will be the one who contacts you. It is an out-going number ONLY so if you call back it will not work and it might very well say no longer in service. Hope that this info can help someone.
Lynn
 Oct 20th, 2012
I received a call from this number concerning a suspicious looking charge on my RBS card. This is a valid call from Credit Card Services for my Mastercard. I do not know if they process account under different names. For me with was a totally valid call. The number is an out-going number only. You cannot call them back on that number. That is why they give you 888-333-0114 to return the call. That way it is toll free for you. Someone else mentioned this before and it is true.
Lynn
 Oct 20th, 2012
I keep getting calls from this number. When I try calling back I get call can not be completed as dialed or number is no longer in service. I called RBS credit cards and taled with a representative. They confirmed that I do not have a card. Im now waiting on Bruce Derola, 203-551-5997, to return my call so that I can talk to him regarding these phone calls from his company.
Rich
 Dec 17th, 2010
RBS Card Services handle RBS, citizens bank, kroger, fred myer, charter one, and a few others.
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 Jan 25th, 2010
I received a call from Jennifer with RBS anti-fraud asking me to call her back at 888-333-0114 regarding my Mastercard. I called my Mastercard company to talk to them and they have no idea who that company is and nothing was wrong with my account. I was told not to call them back or give any information to them. They are a fraudulent company.
E
 Nov 07th, 2009
May 31, 2009
Your caller ID will say "CT" meaning Connecticut, where Mastercard is based. The caller will ask you to call back at a toll free number 888-333-0114 which is the anti fraud dept. I went directly to my Mastercard account and called the main number and listened to the voice prompts that asked if I'd been asked to return a call or letter regarding my account. After speaking to the customer rep about a transaction they thought looked suspicious, I asked about the above numbers and the rep verified those were legitimate Mastercard numbers. I'd still recommend dialing the numbers on your account transaction page or on the back of the actual card.
Pat
 May 31st, 2009
we own a business it's a credit card processing service that is overpriced and we went with someone else for our processing but they still call all the time. save your time, use paypal processing.
D
 Jan 10th, 2007
This company calls 3 or 4 times a day. I have hung up on them several times
Julie
 Dec 07th, 2006
Rec'd a call from this company today on my cell phone. I have no idea who they are, and I did not answer since I didn't recognize the number. I called the number back, and the recording stated that I had reached a non working number for "Credit Card Services".
Stacy
 Nov 07th, 2006

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