I have filed an FTC complaint after again receiving calls from a Diane Yentel (who seems to have various voices). Being on the National Do Not Call List seems to have little if any effect on some of these fly by night businesses. Recommend you file a complaint as well with the FTC. Registration for Do Not Call List is quick easy and they do look into the matter. Call prior to 8 AM and after 9 PM are prohibited by law. Callers may NOT block their number (though they may block their name). If you talk to a live person and ask them not to call you, they have a period (less than 30 days) in which to remove your number. They MUST provide their business name and address/number where they can be reached (if you ask). The National Do Not Call home page has a list of what constitutes criteria for a complaint and is worth reading. I have found that by printing out that page and when such a call comes in, ask for the persons name, company, address, phone number and then advising them I have documented that information with date, time and number to include in my violation complaint of the Do Not Call List...and THEN asking to speak to a Supervisor (they usually hang up and my number must magically disappear from their logs), should a Supervisor come on line, I ask him for the same information, read him the Do Not Call rules and advise him/her they will be included in my FTC complaint, generally gets immediate promises to remove my number. I do follow up with an FTC complaint and include the information and make myself a copy; if they comply no harm done, if not, names, dates, times, works wonders for some heavy duty pressure from the FTC.
Between these bozos and the debt collectors (who are looking for someone other than me), I just have my home phone fax set to auto answer.
For the ones on my cell... I don't pick up.
A recording about lowering my interest rates. Didn't say what interest rates it was talking about, and to press '1' to speak to someone.
This was the same old recording, asking if I wanted to lower my interest on my credit cards. I thought there wasn't supposed to be any more recorded calls like this! I absolutely hate them!!
When I get this kind of scam call, I stay on the line as long as possible (if it's a convenient time for me) because time is money to them. So when I got a live person, I asked what credit card they were calling about. Usually they waffle or hang up, but this one said "Visa" right away. I told him I didn't have a Visa card (not true, but I knew this was a scam so there's no way I'm giving out real info). He told me to tell him what cards I had, then said "wait a minute, let me verify that you are Ms. ____." I kept repeating that he called me, so it was his responsibility to prove he had accurate info first. He started to INSULT ME PERSONALLY!! I couldn't believe it. They always just hang up as soon as they can tell they've got someone who's on to them. This guy went on and on, telling me I'm "stupid" and "should die" and all sorts of crazy stuff. It was the most bizarre scam call I've ever gotten. I started asking for his supervisor. After I had repeated the request over and over again while he's STILL insulting me personally, he finally hung up.
Left two msgs within 2 minutes. Didn't answer.
I've been getting these calls too. I never answer the home phone because of these tyeps of calls and the fact that everyone I know calls my cell phone. Therefore, all other home phone calls are either sales, political, charity, mistakes, or big FREAKIN' SCAMS. F'em all. I may answer and try the all #### signs thing that Chippy talks about below. But I will have to investigate that first. Never know, Chippy could work for the scammers and be sharing a way that they will get more out of you. Charlie further below seems to have a really good take on this, keep answering their calls, act like you are THAT gullible and ask them to hold. Put them on hold or put the phone down and go back to your television program until they finally hang up... and repeat with each new call from them. Love that idea. No sense letting it ruin your day or night. Have fun with these jerks.
Its a company trying to steal your credit card information. It starts off with a recording that you only have today left to act on reducing the interest rate on your card, then press one to talk to your cardholder representative. When you press one you get someone who barely speaks english telling you that they represent ALL the banks cards and will reduce the interest on your card if you owe $3500 or more. Then they start asking for expiration dates and other personal information. I gave them all FAKE information just to screw with them.... DO NOT give them any personal information. its a SCAM
Recorded message from 'Heather' with 'Credit Card Services' saying something like my 'credit is not in danger but that this is my final notice. Press 1 to speak to a representative now.' A man who could barely speak English answered the phone. I asked him what state he was in: 'Florida...' and city? 'Orlando...' The area code is for Washington DC, so that can't be so, but I didn't say that to him. He said the name of the company was 'Visa and Mastercard Services' - actually he said 'Visa and Mericar Services' which I heard as 'Visa and America Services' but then he attempted to better pronounce mastercard. I basically tried to keep him on the phone as long as I could, which wasn't long. He sounded tired, like this was normal. I get at least one of these a month, always from a different number. They used to use American phone 'representatives' but I think they've outsourced the call centers overseas. I'm on the national do-not-call list, yet I still get called by these flagrant law-breakers. It's obvious they want me to transfer any large debt I might have to their 'services' so I end up incurring gross annual fees that put money in their pockets at the expense of my gross incompetence or ignorance of phone scams. It's certainly fraud, yet they seem to operate with impunity within the borders of our nation. Obviously there are enough desperate or gullible people out there who take the bait. I'm betting they really are located in Florida, since that's where most of the phone and fax scams seem to be located. There must be some tax shelter for phone scammers there. When is this kind of garbage going to be stopped? I wish the FBI or the CIA would give me a list of fake 'track-and-alert' credit card numbers and names I could use to 'apply' on the phone for one of these transfers every time I get a call like this. Then maybe we'd catch them in the act and put them in jail for good.
But then I remembered... Our government bailed out banks so they could buy up other smaller banks, and then the same big banks asked for more money when they ran out again. So I guess these guys are small potatoes. It's not even worth going after them. I have to ask: Why don't they just steal money from me like the big banks do - legally from my tax dollars through government bailouts? Apparently that's where the 'real' money is.
please take a moment to report these scammers to the FTC- you can do it fast online! It just took me a minute! Help shut these scammers down!
Karen in TX Nov 10th, 2009
I thought the Atty General shut these Florida scammers down, but apparently not! Looks like they just relocated. And they knowingly violate the No Call List!
This is BOGUS! They falsely tell you they are calling from your credit card company- they are NOT! They are running a scam & try to get info from you about your credit cards, your outstanding balance & who you have cards with- all under the guise of lowering your interest rate! They CANNOT do anything that you cannot do for yourself! DO NOT GIVE THESE SCAMMERS YOUR INFO! Report them to your Attorney General's office!
My caller had a very strong Indian accent & said her name is "Isabel"! I am well aware of these scams & just played dumb. All she would answer is that she was calling from Visa/Mastercard- LIAR! They work for scammers who want YOUR confidential details, including checking account & credit card numbers! They charge YOU money for their "services" & provide NOTHING!
PROTECT YOURSELF & OTHERS- Report these scammers to the FTC AND the Attorney General!
karen in tx Nov 10th, 2009
Some kind of refinance your home offer and lower interest rates. Left a message to press 1 to speak to live operator or press 2 to discontinue further notices. Answering machine kicked in after the robo call had kicked in on its message so have no idea who/what the company was.
LISTEN TO ME! When you get a call, and no one is on the other end, immediately HIT THE POUND
KEY REPEATEDLY, 6 or 9, or 12 times. That's the key that looks like this: # The reason is
that the caller is trying to determine the best time to put a live operator on the line,
therefore they will call your number several times over several days, AND NO ONE IS ON
THE LINE, because the computer is just recording what exact time someone actually answers the
phone. Then after they figure out that someone is home around say, 4 PM, they will have
their a-hole salesperson (usually a foreigner, the Attorney Generals of several states
determined that they will NEVER know where the call originates because the phone company
won't give up this information, that is, the phone numbers are being re-sold, I have
determined it's usually to someone in HONG KONG) but, IF YOU REPEATEDLY HIT THE POUND KEY
WHEN NO ONE IS ON THE OTHER END, THEIR COMPUTER PRESUMES IT'S A BAD LINE, and the computer
will NO LONGER call your number. Try it out. I have and the numbers never call back. I spent
my time typing this information to benefit all of humanity, because I am a nice guy. :)
IF YOU ARE ON THE DO NOT CALL REGISTRY:
IT ONLY TAKES A SECOND TO REPORT THEM.
**Do it NOW, or don't complain** We need to ALL get our reports in, so they are shut down and/or fined...and it is detrimental ENOUGH so they don't start it up again, using other numbers...
WE MUST BE VIGILANT IN REPORTING THESE ID THIEVES/SCAMMERS!
I answered, no one was there. Heard a few clicks (like automatic dialers) still no one was there. I hung up. They did not call back.
My initial experience was much the same as everyone else's. Recorded msg, "Press 1", Indian on the line, etc. The kid told me as I played with him a bit, that he a) worked for Citi b) worked for "Visa/Mastercard customer services" and c) "the verification unit." Asked where he worked, he said, "10315 Collins Ave, Miami." Even dummies from cold climates like me know that ain't the business district, but the fancy beachfront highrise condo area. The "supervisor," "Will," who had one of the lousiest fake British accents this side of Austin Powers, said they were in Orlando, but got pissy with him when I asked where in Orlando. Told him to say hi to Mickey before I hung up. Seems to me like they may be working off of credit reports, which have partial card #numbers, and reasonably current card balance/payment history.
It was an automated message saying to call for lower apr for credit cards. I pressed two which said to stop calls press two. I told the man on the line to stop calling and to put us on his do not call list. The man said oh u want me to call back in fifteen minutes then said my last name and said he will call back in fifteen then hung up.
called my cell phone. I didn't recognize the number so I didn't answer.
PLEASE call the FTC to report this. 1-877-382-4357
The FTC won't open a case for an individual call, but will take action if many people call them about a scammer.
I have been on the other end: people have received a call, call the number back, but if they are in my area code, they get my cell phone number! I've been polite and have explained the situation (an all have been happy to have avoided a scam call) but this has been going on since August and I'm tired of being polite. I'm on the Do Not Call list, but it doesn't matter - I'm getting calls from individuals responding to scam calls.
This is a SCAM! these guys are trying to Phish your credit card number , expiration date, and zip code (billing address).
They are scammers! They called me and said they could lower my credit card interest rates. When I told them I had no credit cards they hung up on me.
Once these guys get your credit card number they will max it out with a cash advance.
They are using a bogus phone number to show up on your caller ID. How funny they choose the 202 ac for our nations capital.
DO NOT FALL FOR IT. Get as much info as you can from the caller, but do not give them anything in return.
Report these people to the Federal Authorities.
I think that the DNC list does not apply to calls coming from out of the country, so this number could show up, but the call is originating from somewhere else.
Yeah, it's a very bad scam. Why aren't they in jail yet? How do we get the FBI/CIA in on this because since they hide their true identity it doesn't seem like just an FTC sanction deal.
They've called me a lot, using a variety of phony caller ID lines. Today they showed 202-459-7122
'Unknown Name'. They always claim to be from Card Services or something of the matter and always say they are calling because they can reduce your card rate. The person tries to quickly get you to tell them your card numbers so they can check for a lower rate and hang up quickly if you sound at all suspicious. I assume that they hang up quickly after you tell them your card numbers too (haven't tried that.. might have to give them some phony numbers!)
Today's call was interesting because they've started calling themselves "Visa Mastercard Services" which is new. Also, when asked for their company number they gave me Visa's customer number (800-847-2911) then quickly hung up. Just for thoroughness I called Visa and they confirmed that it wasn't them and they wouldn't ever make a call like that. This was also interesting because they had stopped calling for a while--maybe they had to quickly move offices!?
For all the cards they must be stealing, we really need to get federal and international law enforcement going to put them away.
I answered the call thinking it was a cell phone of someone I knew. A recorded message came on that said it was imperitive to call them about lowering my interest rate, didn't tell me what credit card it was. I hung up, I am also on the DNC list. When calling the number I got a message not a valid number.
Got a call from "202-459-7122". "the subscriber you dialed is not in service. If you feel that you've recieved this meesage in error, hang up and try your calla gain later. Message 'DC918 56'" Also note that an earlier attempt to call that same number showed the "If you have recieved this call in error, please check your instruction manual." All times I heard "if you would like to make a call..." after the announcement. Unfortunately, my phone service does not track recent calls, unlike my former cable phone system, but am suspecting that the call was a billable call. That means I cannot dispute a call made. I will find that out on my next phone statement.
I am also reporting this caller number to the FTC (ftc.gov). They did leave a recordable message on my answering machine, after 3 tones (telezapper) was used. Time of call was 12:52 am, on 10/13/09. Seems that day "13" may not be a lucky one for them!
I did a reverse directory lookup - Wash DC - unlisted land line number according to the reverse directory - map showed 8th Ave near the metro station
Offering to lower my interest rate. Pressed 2 to quit receiving notices and was connected anyway. I spoke with the lady awhile to verify if it was a legitimate offer. I first told her I believe she contacted the wrong number because I never called anyone about lowering my interest rate. She never gave me a name that she was trying to contact and wanted to know if I had credit careds totaling at least $3,500. I just picked a card to see if she had my infomation (Discover Card). She could only tell me the first 5 numbers 6011 0 and wanted me to give her the rest of my numbers. Of course I did not after refusing several questions and my asking her several questions I was told to keep paying my high credit card interest rates and was hung up on. It was very satisfying to me to have irritated her because she thought she had a sucker and proven wrong.
keep reporting these guys to the do not call and FTC sites. they finally took action for those auto dialers about those scam car warranties so hopefully they will stop these fools.
Wanted to know if I wanted to lower interest rates on my credit card. Press one to speak to somone, press 2 to quit receiving notices. I pressed 2
Darrell McClung Oct 02nd, 2009
No debt collection service is legitimate. These bottom-feeders buy old, discharged debt, and harass unsuspecting victims into paying debt they are not legally required to pay. They are scumbags, and many are attorneys, too.
Since no one at this number has any debt, the phone call merits the definition, scam.
They called here today: hung up when I picked up, which indicates illegal, auto-dialer. Caller ID: out of area. The number is listed in the Do Not Call Registry: another crime they commit.
leery of scams Sep 30th, 2009
Same as the rest! A B...shit call that is part of a scam as I see it. They want you to call back 877-283-8065
that is also B.S. I would not fall for this crap.I am on the Do not call list as well. Why is this getting through?
I answered the call thinking it was a cell phone of someone I knew. A recorded message came on that said it was imperitive to call them about lowering my interest rate, didn't tell me what credit card it was. I hung up, I am also on the DNC list. Why would a credit card company call from a cell phone. I looked up # and found out it originated in Washington DC.
Their system calls a BUNCH of numbers at the same time, when someone answers the rest of the calls get dropped. That is why so many of you are getting "hang ups".
They are scam artist trying to get your information. They just called me. I played along long enough to tell her "FU! I know you are not my credit card company & you will not get my information. Good luck with that, B!tch!" There is nothing we can do to touch them but that sure did make me feel better.
Who is this? I got a call today, Sept. 24th, 2009. They ask too many questions. If they are the legitimate company calling to lower your interest rates, then they have the information right there before them. Don't give them any information about yourself. Do your own checking, INVESTIGATE!
Have received this call perhaps dozens of time now. Always "Please Consider This Your Final Notice" to reduce interest rates, blah, blah, blah. Have "Pressed 2" numerous times to take my number off their call list, all to no avail. Our number is a National DO NOT CALL number. Apparently that doesn't slow them down.
got call this morning [Thursday, September 24, 2009 @ 9:23AM] -- on my PRIVATE UNLISTED home number that is on the DO NOT CALL list.. when I answered I distinctly heard a switch to an automated woman's voice claiming that I need to speak to representative regarding my credit card.. they claimed that there were no problems but if I wanted to lower my interest rate and payments to press "1" to have no more calls from their company press "2".. I did press 2 and hang up.. HOWEVER they did not disclose who they represented.. and now I am very annoyed at this!
The name and number that showed up on my ID was::
Cell Phone, DC 202-459-7122
Sheila in NC Sep 24th, 2009
"This call is regarding your credit card account, with an offer to refinance..."
Received call originally from 202-459-7122
pitching lower interest rates on my credit card. Ended up placing the call on hold with a "Let me get my card". She (not the came gal but there was still a heavy accent) called back "Sorry we were disconnected. Same thing "Let me get the card" and then on hold. Called back AGAIN. Yup, same thing. I suspect they get a large payment (relative to their income standards) when they land a valid CC#
Charlie (yet again) going back to first post, I concluded the first call with a "Let me get the card" then put it on hold. They eventually called back "Sorry we were disconnected" and I was able to better understand her this time (although the accent was still quite heavy). "Let me get the card" and again on put the call hold. They then called a third time. Yup "Let me go get the card". I suspect they thought they had a live one. I wonder how much they are paid to land a good credit card number.
Charlie (again) called the number (202-459-7122), got a recording "not in service" then went to intercept message. I believe it is a valid number well hidden.
Pitching lower interest on credit card. Wanted my CC#. Left them on hold until they hung up
The waited for my answering machine and hung on without saying anything. A legitimate caller will leave a message.
BTW, Paige, screaming at them and swearing at them will not doing any good. They will just laugh at you. Telemarketers know damn well how much people despise them. Also, these are professional scam artists. Criminals are professional a******s, and get a kick out of upsetting you. If you really want to get back at them, say hello very nicely and then say something like, "Oh no, the baby," or "Oh, just a minute" and put down the phone and go back to what you were doing until they hang up. You'll be wasting their time. They have to call thousands of people to find one sucker. If it takes them 10 minutes per call, it might not be profitable.
Robocaller. lower interest rate scam. Illegal. Unfortunately if I shoot em, I will be in jail. The world is not right.
ANGRYWITH AGUN Sep 15th, 2009
Left a message and was not home good thing after checking out the number on here. Sure sounded good doesnt it? that is how they get you . also on this do not call list so what is this lit for anyway??
Recorded message offering to "lower your credit card interest rate"..
recorded msg about lowering interest rates.
Idiots called with an illegal prerecorded message about lowering my credit card rates. Filed compaint with fcc.gov.
Very Annoying call & message about interest rates, enrolling...
Recorded message saying they are calling about my credit card account and it is imperative that I call them to lower my rate. I hung up. Also got this same message last week with the same voice from phone number 202-459-7122
and the week before with phone number 515-369-5617
Got one today about credit card interest rates. My guess is this is originating outside the US with a spoofed caller ID.
scam, scam, scam, do not give them any info
Account services to lower interest rates. SCAM Report them to the FTC: http://esupport.fcc.gov/complaints.htm
A new law kicks in today making it an offense punishable by a $16,000 fine per call for unsolicited robocalls. You have to opt in now. Obviously these people still aren't impressed by the law. Law? We don't care about no stinking law!
Poor quality recorded message about lowering interest rates on credit cards... I don't have any credit cards.
Automated call to lower rates on credit card. Call again and the telephone is disconected.
Sure is a rip off.
Received an automated telephone call stating that "this was important information about my credit card." I listened to the automated call that offered me a "reduced rate" for my credit card balances. WOW! I was to press 1 on the phone to speak to a representative. They are deceiving now because they are not using an 800 or derivative. I am going to report them to the Do Not Call--whatever good that will do.
Not in a bad mood today, so I didn't answer. (When I'm in a bad mood, I answer, screaming "Who are you and what do you want?!!!" Sometimes the "f" word is inserted. Let them report me.) A perky message was left on my machine that said it was "imperative" that I get in touch with them. I don't think so.......I'm on the DNC list, too. Why did they even bother if it's not going to be enforced?
Filed a complaint with the FCC. We'll see what happens next.
We answered but no one there ... no message either. Just another annoying interruption. We usually don't answer calls unless we know the caller and we're on the DoNotCall list.
I picked up but got no answer, so I think it is clearly a computer-generated call. From the other posts on here, it sounds like that group in Florida who were costantly calling about either lowering credit card rates or extending car warranties. I had hoped they were out of business since they haven't called for a while, but evidently they are still at it.
It started in the middle of the message and was talking about calling to find out about how to reduce my credit card interest rate but no company was mentioned.
Just as the other people here, a credit card interest reduction scam.
Prerecorded voicemail. One line was "please consider this your final notice." I hope so. But I don't hold my breath.
LOL I guess they are getting more "creative". The caller ID registered it as "WASH DC CALL". I didn't answer it, but checked it out and came here. Looks like I was right- a phisher. To be honest I don't really answer *ANY* calls unless its someone that I do know personally, or have business dealings with. Saves me $$$ and a lot of headaches in dealing scams, phishers, and people who want to sell me sideing for an apartment. They can be VERY CREATIVE and sounding REALLY official, even to the point of being forcefully abusive. For those I do accidentally answer I usually respond with one of the followign: SUE ME, BILL ME, or WRITE ME! Either way I WANT IT IN WRITING! They usually hang up. Good luck to all ov you.
I wish the feds would crack down. Same phishing scam as many preceding it, touting lower your credit card interest rate. Press 9 to get a human being without delay. Then I told that Pakistani-sounding barbarian just where to stick it. Wish the Feds would crack down on these filthy scammers.
Called here reference a credit card reduction. I am contacting FCC. This is not the first time these people have called, and they have been told to stop.
Called me today and this isn't the first time. I just didnt realize it. Same prerecorded message to lower my interest rates. This call came on my cell this time. Really pissed me off, but oh well. I don't answer unknown calls. thats why I let it go to vmail.
Called my home today at 2:24 EDT. We don't answer these unknown numbers.
Recorded msg re: credit cards. Hung up after I heard the first sentence.
Recoreded MSG. Last chance(!) to lower my rates. Pressed 2 to remove from call list.
Wanted info on my credit cards so they could get me a better rate!!! Yeah, sure!!!!!!!!
Same as others -- recorded message beginning partway through what appeared to have been a longer speech, advising that this was my "final" opportunity to lower my interest rates. If only.
I am also on the DNC, which appears to have little effect.
Same as others. However, when I spoke w/ guy with heavy accent I aked what card he was calling about. He said VISA. When I told him to remove me from the call list he told me that I had over $3,000 outstanding on all of my accounts, and that I would be taken off the list and that all of my cards would be canceled within the next 2 weeks. As I blew up and screamed for his supervisor he hung up. Called VISA just to verify my -0- balance. All was as it should be. They were aware of the 3rd party phishing scam.
got the same pre-recorded scam message about lowering my CC rates. Pressed 2 to be taken off their list, instead I get some guy from parts unknown with a very heavy accent and he asked if I pressed 1 to lower my rates...I said, "No, you idiot, I pressed 2 to tell you that I'm on the DO NOT CALL LIST...now stop calling me, you moron and go back to school and get your GED...didn't your mother tell you this was what was going to happen to you if you drop out of school?!!!" I still can't believe he stayed on the line long enough for me to say all that AND hang up on HIM LMAO!!!!!
Don't get all upset with these calls...they're disturbing YOU...the least you can do is have some fun disturbing them back heh heh heh
Pre-recorded message from Heather with account sevices. I have recieved this call a number of times and each time pressed 2 and told them I'm on a DO NOT CALL LIST. Today I told them this is harrassment and they hung up. Can't something be done???
accidentally answered and heard pre recorded message about credit rates, etc. Hung up.
This number showed up on caller i.d. at the same time as 202-459-7122
Diane Yentel showed up. Also, at about the same time, 114-382-7674
and "private name" both showed up.
Same call regarding lowering the interest on my credit card(s) Pressed 2 to be removed and a man came on the line. I asked who he worked for and he said they do card services for Chase, Citi, etc... I told him I pressed 2 to be removed from their list and that my phone number is on the Do Not Call List and he promptly hung up! Smells like SCAMOLA to me!
A female computer voice said it was "Heather" from "Account Services". It went on about reducing credit card interest rate and offer expiring soon, and said to press "1" to speak to an operator. I pressed "1". A male voice with an Indian accent said that the name of the company was "Visa and Mastercard Services for Bank of America, Citibank, ..." and a few more banks. This sounds unlikely. He hung up when I asked for the company address.
Matt Bieneman Aug 04th, 2009
Automated recording regarding re-financing left on my home voicemail. I am on do not call list.
Caller ID "Diane Yentel" and number 202-459-7122 left a recording on my machine this morning. The automated message, which seemed to start somewhere in the middle of the sales pitch, was for an "about to expire" offer to lower my interest rate to as low as 6.9%. No bank/credit card company was mentioned, and I know CC companies don't ever willingly offer to lower their rates, so I did not return the call. Smelled like a scam. I am on the (apparently useless) Do Not Call registry.
even being on the no call list, i'm still a solicitor magnet
The recorded message referred to my accounts, but added there was no problem. The offer is for refinancing. Press 1 to speak to an account rep (who wants to do that) or 2 to have your number removed from their calling list. Hey...let's all press 2! Well that took me to someone with a thick accent. So I hung up. Another phone annoyance to deal with. I thought DNC was all about privacy?!
Recorded message re: mortgages
Yet another robo call, credit card scam, "press 1 to lower your interest rate". I'm sure the number is bogus, as usual.