This is Express Scripts (Medco joined them). The really bad thing is they call frequently (Medco never did). Their machine gives you the name of the person they are calling and asks if you are that person. They you then put on hold for a long time until they have time to talk to you.
Sorry, Express Scripts, when you call me at the time of YOUR CHOICE, and expect me to drop whatever I am doing and sit on hold you are telling me that, in your opinion, your time is valuable and mine is not.
I called them and complained and told them them that I would not ever wait on hold when they called me. They said that, in that case, they would not fill my prescriptions. I can get 90 day prescriptions locally at the same price. Bye bye Express Scripts.