Ok here goes. This is a LONG story and it has done nothing but cause me headache.
I received a call from a guy claiming to be looking for sponsors for "no drinking and driving" ads for Super Bowl weekend. I figured, "ok my dad was killed by a drunk driver a couple years ago so this i a cause im definitely willing to support" Nearing the end of the sale i was approached with "Now what major credit card will you be paying with today?" I stopped him and reminded him that he said they would send me a bill along with a schedule that said exactly when my ads would be run. "Well sir if you pay upfront i'll set you up with 3 free prime time ads along with the 3 you just bought" I kindly replied with "No thanks, this is my first time i think ill take it slow". He persisted with trying to get me to pay upfront which i declined. the phone call concluded and i felt good that i was doing something to promote my new company and show that i have a care for anti dui programs due to my past.
I did not hear anything or get anything in the mail from this company until about 5 weeks after Super Bowl weekend. I received a "late payment" statement. I immediately called the number on this form to find out what what was going on and to refute the bill. the first guy i talked to was a complete jerk calling me a liar and saying that i was just trying to get out of paying them. The argument became so heated that he hung up on me. I called back and told the receptionist to let me speak to her boss, she hung up on me. I called back and said let me talk to your boss and you better not hang up on me this time. I was placed on hold for about 5 minutes. Brandon Wiley, the VP of Sales at NTMS Ltd. answered the phone. I told him of my 2 previous calls and the situation at hand. I informed him that i had not received the schedule as promised by the sales guy and had been listening to the station and did not hear my ads at any time during the period i was told they were going to air, He said " Well sir im sorry that you didnt get your schedule, we sent out 2 of them. I can guarantee that the ads were run so what can we do to settle this?" I told him that i wanted a copy of my ad and proof from the FCC that they were played. He said "ok sir i will send out an affidavit from the FCC that states EXACTLY when your ads were played and i will send you a disc with a copy of your ad on it if we can get half of what you owe us right now."
hmm, okay this sounds like a good plan ill make a show of faith and maybe ill get what i want
I paid the man and he told me that these items would be sent out in the next day or 2.
A couple weeks later i get a call from a John i think his name was saying that my account is past due and they want their money. I calmly explained to him what his "boss" and i discussed and that when they come through they will get their money.
the next day i get the same call from a matt, same conversation same result. And AGAIN the next day i get a call from jim or joe or something. i said look you guys have called me for the past 3 days and i have told you the exact same thing each time, are you even looking at my account right now? "well uh no sir i dont have it in front of me right now" I said "Well, when you decide to go to work today pull up my account and look at the notes your boss put on there. Don't call anymore until you come through on your end of the bargain" About 2 hours later i get a call from shaun, this time i blew up. I yelled my explanation to him and told him they were not going to see another dime from me until they made good on their promises.
About 2 weeks later i get an email from Brandon Wiley. This time he has attached an mp3 file of my "ad". This ad was a general safety message about car seat safety. I immediately called Mr. Wiley. his response to my complaint was "I'm sorry sir but we dont make the ads we just sell them, i see here that this is the ad you bought. I'm sorry if the salesperson misheard you but ill make you a deal. After you pay us ill run 2 free drunk driving ads for you" no thanks i just cant wait to be rid of you crooks was my only thought. i told him no and that after i get the affidavit they will get their money.
A weeks or so later i get an email from Mr. Wiley again asking why i have not paid them yet. I responded with i have yet to receive the affidavit as you promised but as soon as I do and i verify its validity a check will be in the mail.
I got a phone call from Mr. Wiley on May 6th asking if i had gotten the affidavit they send out. I had not gotten anything in the mail. He asked for my email address so he could send it out because apparently he had lost it. Towards the end of the day i got an email from him containing an invoice from the radio station to a company called "West End Media Group inc." I called the radio station to verify this information and request a copy of my ad and got nowhere. apparently the same mexican woman with a horrible accent was performing every role possible in the building as she said she could no forward me to anyone that she was that person. 20 minutes later i get a call from someone at NTMS saying i owe then money, i shooed him away with i'm already talking to your boss. I called the radio station again to get some contact information for this West End Media Group. The lady at eh radio station forwared me an email with an address and phone number for them in it and nothing else.
i did some digging into this information and apparently West End Media Group is based out of a Storage unit at Advantage Self Storage in Lewisville, TX. Their phone number goes to a voicemail system for an Aaron Carlock, Sales Manager for Hemisphere GPS. And according to Google they share the storage unit with World Innova Corp. I continued to dig around and found a Facebook page relating to NTMS Ltd. This page is scattered with "cash money in da pocket!" "Great job! Great atmosphere! Honestly one of the easiest ways to make great money as a student or anyone looking for quick and sufficient money! NTMS is a great learning experience and they're progressing everyday! Not a joke this place is easy money in the pocket!!" "Youngggg moneyyyyyy" kind of comments that would only come from an ignorant child. "Call me for an interview. Guys 20-26 making 40-60k a year"
I called the radio station 2.5 hours after our last conversation to try to get more information and got the message "former , our smooth jazz is no longer available. we now operate strictly online" the frequency has been taken over by a "christian" radio station.
I called the Polic Station in Mount Prospect, IL to see if they had any information on these guys. Apparently they have gotten complaints but there is no evidence for an investigation. The local police station believes this company to be a "debt collection agency".
I called NTMS from a different phone to try to get information from them about West End Media Group and was told that they work for said company and that the receptionist is not allowed to give out contact information.
I will continue digging into this until i have resolved it. i hope other find this useful and DON'T GET TAKEN LIKE I DID!!
I am compiling all of this information along with web printouts and will be submitting to the FCC, FTC, BBB, FBI the Illinois Attorney Generals office, Mount Prospect PD, the fraud department at my bank and my attorney.
National Telerep Marketing Systems (NTMS Ltd.)
201 w. Prospect Ave.
Mount Prospect, IL 60056-3136
Max at 1-773-899-2905
--apparently the creator of the company
Jason at 1-847-894-4827
--VP? close friend of max?
West End Media Group
1431 Greenway Dr. 8th Floor
Irving, TX 75038
2391 E. STATE HWY 121, SUITE 108
LEWISVILLE, TX. 75056