Thats a shame of big company in UK and USA, they made their customer service in India. They are most corrupted people in this earth. I am Indian(my origin) but I know my people very well. They are most experted in hacking industry now a days. Even they can hack your system via your e-mail address. And we are UK's citizen giving them our all details to check our accounts or to get better service. Now you think you just kept your nice chicken with wolf in a same small garden, haha haha. The world is funny man.
 Mar 23rd, 2009
Hey guies and ladies becareful about those kind of number. They are a group and some time they ask you about your financial security information. Never give them your details. They might be hacker, who knows! Lots of thing happing now a days. So my advice don't tell them your details. Or if it is too much, then inform the police with this miss call evidence. Or you can inform the broadcast corporation about this systemetic corruption. Because when Bt issue this number, Bt must has their details. So BT should take action and make BT's line safe for citizen. Thanks.
 Mar 23rd, 2009
I keep getting calls from this number, when I answer there is silence at the other end and after a few seconds they hang-up.
 Feb 27th, 2009
an ?asian accent guy left a message on my mobile voicemail to ring up 0845-621-00198 as a message was waiting for me but when i rang up i was told that it was a wrong number. i tried to ring the 0800 number, it was a voice recorder saying that it is from hsbc bank and that i dont need to return the call. is it really from hsbc coz i dont bank with them or it a scam? will ask hsbc when i get the time.
 Feb 19th, 2009
I received a call today, I answered and said hello said it again still no answer, said it a third time then they hung up on me??!! What is that all about? If it was HSBC and they want to talk me, they need to be more professional about it!!!!
Joe Black
 Feb 03rd, 2009
yep...had that call today. Didn't answer and they left no message. Hope they don't call again.
 Dec 15th, 2008
I have received numerous silent calls then a lengthy call going through security information to talk about my account. I have asked them 3 times since to stop calling me but still continue to receive 2 a day - one on my mobile and one to my landline.
 Oct 13th, 2008
I answered and said hello and then hello was said back to me about 3 times before they hung up on me???!!!
 Jun 03rd, 2008
apparently from what others have told me this is hsbc bank but from a call centre in india and persons can sound a mix of either american/indian.
 Jan 07th, 2008
Caller identified themselves as HSBC. First questionasked was "Can I have some security information before we procede"?

Yeah.... I was born yesterday!!!
 Dec 18th, 2007
An internet forum informed me that its was associated with HSBC Customers services. This will make sense if you have a HSBC account
 Jun 05th, 2007