Also had this problem for two weeks now. They use a system called ACS (Automated Calling Systems). The systems dials more numbers than there are staff available to speak to the person who picks up the phone, resulting in a silent call. To explain, for people like Milly, Their phone will ring several numbers at once, the first person to answer will be spoken to and the others will hear silence.

Government has just put up the maximum fine to £2 million for companies causing nuisance and distress with ACS.

Report them to: OFCOM Tel: 0300-123-3333

The more people report the calls, the more chance of a fine being levied.

.... Have you done it yet?

Steve & Milly
Steve and Milly
 Mar 29th, 2010

After getting enoumorous missed calls from this number and never getting any message. I decided to call 3 and find out if this was a legitimate number, only to be informed that numbers from 3 would show 333 on the end e.g: 0843-373-3333.
Today I decided to humour this number and answered the call out of interest and got an Asian lady on the phone.
She started by stating that she could see on the system that my contract was coming to an end and that she had some exciting offers for me with regards to upgrades. After all this she then asks me to confirm my full date of birth and address??? Which I found odd! Then I had to give her my password – Which by the way I do not have.
She then insisted that I do have a password and that she could see it on her system???
I then questioned if I was indeed speaking to 3 which she assured me I was, I declined to confirm any details and informed that I would be upgrading my handset in my local 3 shop, where I always go to upgrade. She then asked me which handset I was thinking of getting because they had a fantastic deal…after this I was so feedup that I informed AGAIN I would be upgrading in my local store and was not interested and terminated the call.

This all sounds ODD and leaves one quite suspicious, in my opinion… Go directly to a store and deal with someone Face to Face!!
 Feb 04th, 2010