I had a text message this morning (10am, Friday 4th Sept 2009) from 447-797-8856
66 with this message:
"DX can deliver item 6009339XX between 9-5 on 07/09. Your ID & your sig reqd. Please confirm by text reply (earliest delivery date is 07/09)."
I did apply for a passport to be renewed for my mum a few weeks ago, but when I received this text message I was totally confused as I didn't recognise the number at all and didn't want to give them a call back in case it was some kind of Phishing scam or whatever. Decided to do a Google search and found this, so that makes sense. It's a weird way to operate... why can't they just give us a call instead? (Must be cost-cutting initiatives).
Btw, Passport Office is government agency. Like all other giv't agencies, they're useless and don't give a sh*t about anything. It's not as if they're a business that needs to keep people happy.