I am on do not call list - I wanted to know who was calling so I could report them. When the "operator" came on the line, I preceded to ask for information, they (very cowardly) hung up on me. I understand wanting, needing a job; however, people that work for company's such as this one, blindly following companies scripts and procedures are no better than the companies themselves. What happen to civility, common courtesy, and respect of others; not to mention quality of goods. This is what America is becoming?