text
texting
i get this stupid text on my phone 2 and 3 times aday what the heck is it.the number is 10476000000 and it say n:m=3=3
Nikki
 Feb 24th, 2010
The problem
T-Mobile customers lately have been complaining about receiving text messages from a phone number 10476000000. After some intense inquiry with T-Mobile's third-tier support, who thankfully are not based in the Phillipines like first-tier support but rather in America, the answer to what these are and how to disable them has emerged.

They are alerts. They cost you money. In a normal world, you would be able to log into My T-Mobile to disable them. However when I tried that I encountered a problem.
The solution
The procedure is as follows:

First log in to My T-Mobile (register if you haven't already). Then go to the My Services menu and select Alerts.

This takes you either to a page at Infospace.com or sometimes it tries to go wipcore.t-mobile.com. For me, this always results in my being immediately logged out of My T-Mobile, preventing me from disabling the alerts which are costing me money.
Conclusion
Since trying to disable the alerts results in my getting automatically logged out of My T-Mobile, I realized there are really possible solutions: Either call up support and eventually reach someone who can give you a refund for lost minutes, which can take an hour, or ask to change the number. However the new number may have the same problem.

I called them up and reached Third-Tier support. The guy claimed he turned the feature off for me, yet I still occasionally gets these SMS messages. If it persists, even after T-Mobile says they turned it off, I will have to file a complaint with the FCC.
RoninMD
 Dec 04th, 2009
the full number is +10476000000. Why do I keep getting a message on my cell phone? Text message with no text. Looks as if there is an attachment, but that's impossible. They have been calling every day!
slwburn
 Jun 17th, 2009
It keeps texting me n:m=4=1
Teak
 Apr 14th, 2009
number keeps texting n:m=2=1
lucy
 Mar 17th, 2009
what is this
james
 Feb 21st, 2009

6 Comments