The phone is ringing, and I don't recognize the number,
All Caller ID says is, "NAME UNAVAILABLE".
Please help me figure out who is calling and what they want
-- Resources --
Various ways to combat nuisance calls from the FCC
fcc.gov
Electronic Privacy Information Center on telemarketing
epic.org
Telemarketing Sales Rule
business.ftc.gov
Q&A: The National Do Not Call Registry (the rules YOU AGREED TO as a registrant!)
ftc.gov
FCC on Caller ID and Spoofing
fcc.gov
Telephone Consumer Protection Act
the-dma.org
fcc.gov [PDF]
Fair Debt Collection Practices Act
ftc.gov
ftc.gov
consumerfinance.gov
Fair Credit Reporting Act
ftc.gov
Free annual credit reports with no strings
ftc.gov
Debt dispute and validation
collectorsexposed.com
hubpages.com
Statute of Limitations on debt
creditinfocenter.com
cardreport.com
carreonandassociates.com
CFPB database of credit card contracts (formerly managed by the Federal Reserve)
consumerfinance.gov
Notes from a legendary consumer litigant
dianamey.com
39 calls reported
| Who Called | Caller ID | Date |
|---|---|---|
| scam telemarketer | 800 service | 2012-07-25 |
| Republican thugs | -unavailable- | 2012-10-19 |
| Northstar Location Services | 2011-05-04 | |
| Northland Group | -unavailable- | 2011-10-26 |
| Northland Group | -unavailable- | 2011-10-21 |
| Northland Group | -unavailable- | 2011-10-19 |
| Northland Group | -unavailable- | 2011-10-18 |
| Northland Group | -unavailable- | 2011-10-17 |
| Monitronics / VMS scam or similar | Security | 2012-06-12 |
| Medical alert sales bot | AdsPlus | 2012-07-18 |
| LTD Financial Services | 2011-10-08 | |
| Leading Edge Recovery Solutions | unknown caller | 2012-01-20 |
| Leading Edge Recovery Solutions | unknown caller | 2012-01-19 |
| Leading Edge Recovery Solutions | unknown caller | 2012-01-16 |
| Leading Edge Recovery Solutions | unknown caller | 2012-01-14 |
| Leading Edge Recovery Solutions | unknown caller | 2012-01-13 |
| Firstsource Advantage | -unavailable- | 2013-01-24 |
| Firstsource Advantage | -unavailable- | 2013-01-25 |
| FirstSource Advantage | -unknown name- | 2013-01-28 |
| FirstSource Advantage | FirstSource Adv | 2013-01-25 |
| FirstSource Advantage | FirstSource Adv | 2011-02-25 |
| False survey for travel sales | Ind Sur Groip | 2012-06-05 |
| Fake survey suspected | "Oregon" | 2012-06-25 |
| fake survey from TSR violator | PacificTel | 2012-05-02 |
| dummy with sales script | 800 SERVICE | 2012-07-24 |
| debt collector | unknown | 2010-02-08 |
| debt collector | unknown name | 2010-03-24 |
| debt collector | 2011-10-19 | |
| Credit reprice scammer | -unknown name | 2012-11-12 |
| credit reprice scammer | "Card Services" | 2012-09-04 |
| credit reprice scammer | -unavailable- | 2012-01-23 |
| credit reprice scam | -unknown name- | 2012-11-06 |
| Credit reprice scam | Washington | 2012-06-12 |
| Credit reprice scam | Financial Ctr | 2012-06-08 |
| Credit reprice scam | -unavailable- | 2012-04-05 |
| Credit reprice scam | -unavailable- | 2012-03-29 |
| credit reprice scam | lower interest | 2012-03-19 |
| -unassigned- | 2012-10-01 | |
| "incoming call" | 2012-06-19 |
1811 comments
Nobahd, the only clear observation is that, like Marie, you're too full of steam to *fully read* and comprehend what I've had to say about PRA and your rights which they enjoy violating. If, as I've advised hundreds of times on these sites, you read the FDCPA and the FTC material on debt collection you will find that you have not "called me out" on anything. I am merely condensing your best defense options when a third party collector has your name on some moldy account, *OR* when the collector wants someone who is not you.
I'm sure you did inform PRA reps "many many" times they had the wrong guy, and did so only verbally. The worst agencies think you're a liar and keep calling some more. That is why I stress using real ink and paper and Certified Mail. You might have saved yourself 35 months of grief with a single notice. The mint green receipt card makes it much easier to win a lawsuit (and not "suite") if the agency is dumb enough to ignore your written "shut up" order.
Laws can't help you if you don't understand how to use them. So sorry if my trying to provide guidance is so offensive. Call me a shill if you like, but no current employee of a scofflaw debt collector is going to carefully explain to you precisely how to ruin its plans for you and your assets. Anyway, you don't have to listen to me. Here's some newer beginner's help material on the FDCPA from the CFPB in Q&A format:
consumerfinance.gov
FirstSource Advantage, long ago named Account Solutions Group before an Indian firm bought the Buffalo debt collection agency. Most of the calls are autodialed from Mumbai and their reps frequently have a painful time speaking English and reading from their scripts. The debt accounts are also managed on auto-pilot; it may be months before an actual human sees your written notices. Sooner or later they will deny your consumer rights, giving you cause to sue.
. . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB Q&A on debt collection practices
consumerfinance.gov
Okay, be frugal and keep a budget. Got it. Meantime, nobody in this very short thread spanning five years has discussed your implied ''running from responsibility'' or how to live like a welfare queen on a swipe card. The general thrust is the highly suspect and illegal activity of a major high volume debt collection agency, one long and well known for clawing at people's assets by violating their rights.
In May 2004 the FTC fined these scofflaws $1.5 mil for falsifying reports to the credit bureaus, violating the Fair Credit Reporting Act.
NCO Group to Pay Largest FCRA Civil Penalty to Date [press release]
ftc.gov
NCO Financial has since been in trouble with and fined by state regulators in Pennsylvania and Texas, January 2006 and December 2008 respectively. In February 2012 NCO was penalized over a half mil by a consortium of *nineteen* other states. How does anyone piss off 42% of the nation and the federal government and still sleep a full night? You want me to ''dig my own grave'' and get buried? If they come calling here THEY can go first!
Attorney General Corbett announces settlement agreement with PA based debt collector NCO Financial Systems
attorneygeneral.gov
NCO Group Announces Settlement with Commonwealth of Pennsylvania
budhibbs.com
Dallas County District Court order
oag.state.tx.us
NCO Financial Systems, Inc’s Settlement with the State of Texas
deanmalone.com
NCO Announces Settlement With Several States
bizjournals.com
It's never my intention to oversimplify or mislead, (even two years after I comment) so I'll try to patch my prior remarks.
I was in fact referring to a variable-by-state SoL for a creditor filing a collection suit, one which begins running at the point of contractual default. For example, you walk from a Visa card account in Kentucky. The original creditor or a junk debt buyer has five years to safely get you sued from your date of last activity or last payment. (Determining the precise date isn't always straightforward.)
Any SoL running two decades would be the result of a creditor winning a judgment. At that point, you have a judge saying that crummy debt is valid and the collector can take its sweet time bleeding you. Obviously, you don't want that around your neck like a boat anchor, so you first concentrate on beating or avoiding the creditor lawsuit. If you are sued after that five years in Kentucky, or whatever period in your state, SoL is a killer affirmative defense and a FDCPA cause of action. In English, you can make the plaintiff pay *you* for suing over a mold-encrusted account and get their case dismissed.
Now for the curious .... When I ran the numbers in Q2 2012, the national average of all state SoL in the four major debt categories (Oral, Written, Promissory, Open) was a bit under six years. Fourteen states, or 28% of the US, had at least one SoL which exceeds six years. A smaller handful punishes debtors with two or more long SoL clocks. Off the cuff, if a bank can't get its s&it together within four years after your default it really has no room to accuse you of bad money management.
further reading
creditinfocenter.com
cardreport.com
No Name: You're hearing a typical ''Foti message'', a clumsy industry response to a legal conflict. A debt collector must make ''meaningful disclosure'' of its identity yet respect the privacy of whoever is named on a debt account. When leaving messages, collectors try to remain mysterious while getting a person to self-authenticate. This severely clouds the issue of what makes their canned calls illegal.
In the USA one collection phone call a day would not be considered illegal. Many per day would cross into ''annoying and harassing'' per federal law. You'll waste your time trying to end the calls verbally. Communicate via USPS Certified Mail with return card with either a full ''cease communication'' notice if you owe nothing or a demand for validation and no more calls if there is a chance you do owe something.
Official-type material on US federal collection law:
ftc.gov
consumerfinance.gov
Why did you not read the rules you agreed to at registration time? The FTC nudged you more than once to do that. See Item #28.
Q&A: The National Do Not Call Registry
ftc.gov
Why did you not try to name or describe your caller here? That would help your fellow readers a great deal more than whining about a federal program you've misunderstood. It would help to know if this caller is actually in the right or is ignoring federal law.
FTC Consumer Alert: Hang Up on Illegal Robocalls
ftc.gov
Debt collectors must answer to privacy regs within the FDCPA, hence their obfuscation in messages and demands for identifying data in live calls. Of course, being shadowy works in their favor to make call targets anxious. You are not obligated to help or answer them, and may in fact wisely force the whole exchange to paper mail if you give proper notice.
. . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
John, no one else reading this page can ''please stop the calls'' on your behalf. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until, if possible, you deliver them *directly* to your caller.
George: Surveyors are not held by federal law to the thirteen hour daily calling window, beginning at 08:00 daily in your time zone, imposed on sales and debt collection calls. Only your state law might say any different to overcome this. The more polite survey firms choose to observe similar hours, but are not out of bounds until either they call against your express orders to quit or the ''survey'' is a cheap ruse to disguise a sales call.
Q&A: The National Do Not Call Registry
ftc.gov
Marie, I have to question your reading comprehension if you think I am ''legitimizing'' PRA. You obviously didn't see that other thread I linked back in April, either. If you're sure your Mom was taken for a ride, I hope you helped her to file suit before it was too late.
The cowards abandoned the call before my answering recorder greeting could finish. 800Notes comments tend to agree it's another girlfriend of ''Rachel'' and ''Heather'' which the FTC needs to hogtie in its next criminal roundup.
FTC Leads Joint Law Enforcement Effort Against Companies That Allegedly Made Deceptive “Cardholder Services” Robocalls
Agency Gets Court Orders Disconnecting Five of Them
ftc.gov
FTC Action Halts Debt Relief Marketing Operation
Allegedly Made Illegal Robocalls, Debited Consumers' Bank Accounts Without Their Consent
ftc.gov
FTC Action Puts Robocallers Out of the Telemarketing Business
Defendants Allegedly Responsible for Billions of Calls; Will Give Up Assets Totaling Roughly $3 Million
ftc.gov
Adams Sentenced To Over 17 Years In Prison For Multi-Million Dollar Telemarketing Fraud Scheme
justice.gov
Five months after your FTC spanking all you have for me is a juvenile and redundant insult? Well, I suppose I can't expect a creative response from criminals. As to my life which concerns you so, none of my employers have ever been named as Defendant in federal court. None of my clients have felt that extortion and lies are part of a sound business policy. Why don't you LBA drones just admit you were all wrong and get busy making decorative coasters from those ''debt fixer'' CDs?
ftc.gov
FTC Returns Just Over $11,000 to Consumers Who Were Allegedly Charged an Illegal Advance Fee for a Credit Repair Product
28 Sep 2012 [excerpts]
In May 2012, third-party debt collector Luebke Baker & Associates, owner Kevin Luebke, and other defendants ... marketed a credit repair CD titled ''Credit Solutions,'' allegedly collecting an up-front fee before providing any goods or services, in violation of the FTC’s Telemarketing Sales Rule .... The settlement required the defendants to pay for refunds to all consumers who paid an advance fee to buy the Credit Solutions CD.
Ginn: Maybe it's a ''Dear Neighbor Campaign'', as in fundraising for a barely legal ''charity'' through a hired telemarketer.
Diversified Consultants (DCI) is a debt collection agency. Currently 800Notes has only one report for this number from August.
. . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Okay, I won't call you. I can't anyway until I become a good enough sorcerer to determine your phone number right through an anonymous comment in a discussion page.
Now would someone like to describe or name a mystery caller and actually make this page useful?
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
No, you can only repair what you sew. You can sow a crop, and therefore reap that. Now please take your soap opera to CraigsList Rants and Raves where someone might care about it.
Another girlfriend of Heather and Rachel wanted to rip off my Dad on Election Day. He's received several versions of the credit reprice scam calls via message, all incomplete since their autodialers can't tell a machine has responded. We don't have a return phone number or a name if any were given.
I don't recognize this version or the canned female voice. The track had a very poor edit making one phrase unintelligible. As usual, ''it is urgent'' that some warm body respond by keypress, which of course can't be done retroactively.
I would note that the carrier ''Level 3'' was in the past seen frequently as an email spam harbor, and is recently associated with a notable percentage of illegal sales phone call traffic. Possibly not as bad as Asia Pacific or that goon lawyer behind PacTel, but bad enough.
Would you mind identifying ''these people'' if possible? That would help fellow readers here much more than your repeated tantrums.
(6266688223) whocalled.us
(3122016801) whocalled.us
Would you mind identifying ''these people'' if possible? That would help fellow readers here much more than your repeated tantrums.
(9317562225) whocalled.us
(3122016801) whocalled.us
Marc, your ''rebellion'' is a non-starter while you remain ignorant of the rules *you agreed to* when you registered your numbers.
Q&A: The National Do Not Call Registry
ftc.gov
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Here's the verdict straight from Microsoft:
Avoid tech support phone scams
microsoft.com
Strange call pretending to be from Microsoft tech support
answers.microsoft.com
Some relief came the first week in October 2012 as the FTC spanked whole gangs of these creeps with huge damage awards.
FTC Halts Massive Tech Support Scams
ftc.gov
... or BoA took over a defunct Borders customer service line and never bothered to update the Caller ID tag. (the CNAM, specifically) Caution would be wise regardless.
Parker, your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments.
Here is the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Right you are, Jen. A debt collection skip tracer can only try to obtain a person's location per the FDCPA, not use other people as messengers or otherwise violate an alleged debtor's privacy. Your ''locator'' playmate was trying to create false shame, hoping to flush out the target in a hurry. The hunted person can use this incident against the collection agency in a lawsuit, provided it's not another South Asian faker.
. . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act: ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act: consumerfinance.gov
Be careful what you tell these goons, Richard. Depending on your jurisdiction, saying ''I couldn't afford to pay'' is close enough to ''I owe this debt'' to make you liable if the creditor feels litigious. Paying some moldy debt does nothing to improve your credit ranking, therefore no debt collector can claim that your obedience will ''fix your credit'' as he clumsily put it. Suggesting as much, in fact, in a collections effort is unlawful per the Credit Repair Organizations Act.
First you're told it's one bill, then suddenly you have a second conveniently forgotten bill? Somewhere in the rude behavior and dubious claims you may have multiple FDCPA violations you can heave back in a lawsuit. Sit tight and wait for your federally required dunning letter. Dispute and document, pay out rope for the agency to hang itself.
. . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
KR, debt collectors want your money, not your excuses. Having ''explained the situation'' does not release you from the terms of a lender contract.
You may want to make certain it's TFS calling and not a third party collector in disguise. You can invoke FDCPA protection to raise a debt dispute and silence the calls if the latter is true. (The sloppy skip tracing reported in older posts here creates that suspicion.) Otherwise you'll need to live in one of the few states which aims a similar law at original creditors.
Official-type material on US federal collection law:
ftc.gov
consumerfinance.gov
If you were serious about that threat you would not be announcing it in a vague and badly composed remark where RPM can't respond directly.
Lulu, stop assuming your callers can be directly contacted through this site.
(2026268805) whocalled.us
Lulu, your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Thanks so much for failing to identfiy ''these guys'' and their ''phony posts on this site''. If you're going to crosspost from 800Notes, you might at least pay attention to the lack of context here.
''Same message'' as what, please?
How nice for you. Would someone like to report an unknown caller next?
This is extortion dressed as debt collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs from Oct 2011 can be seen on the lead page.
See also this FTC alert:
Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act: ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act: consumerfinance.gov
Comments elsewhere indicate telemarketer Worldwide Commerce Associates. If you are getting their calls, there is a very good chance that YOU INVITED them, even if unwittingly. More is explained in the next link.
(6093189538) whocalled.us
Here is the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
First Financial Asset Management is a debt collection agency. The federal Do-Not-Call registry exists to help enforce the Telemarketing Sales Rule. Please note the operative term ''marketing''. A debt collector is not a sales person. Here are the DNC service terms you were supposed to review at registration time:
Q&A: The National Do Not Call Registry
ftc.gov
Here is offficial-type material on US federal collection law which *does* apply:
ftc.gov
consumerfinance.gov
You are correct, and I've seen that flimsy excuse reported before. When the call has an underlying sales purpose the Telemarketing Sales Rule applies, and therefore so does the federal Do Not Call registry.
Here is the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
You are likely to find, as I said here two years ago, that the calls are placed by a commercial fundraiser, such as Associated Community Services, Dial America, Donor Services Group, Harris, InfoCision, MDS, and TeleFund. As commercial entities, these hired call centers are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
In a comment from Jan 2012 linked below, find the simple steps I took to rid myself of a major pain boiler room by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
It is unwise to publish a phone number you meant to protect in an open forum where any data harvester and scammer can find it.
These forums are for call recipients to share their experience and optionally offer advice. They are *NOT* direct open channels to the phone bank boiler rooms we comment upon. The magic phrase you want for salesmen is ''Place my number *on* your Do Not Call list''.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
... but probably very illegal.
My comments from two years ago in a thread linked below fills in some background, and the ''Stop Tom'' site gives you an idea of the current messy state of the problem.
(4014010125) whocalled.us
stoptomwithhomeprotection.wordpress.com
Sit tight for more calls from the same scammers and all their friends now that you've confirmed a ''live one''.
Comments elsewhere point to Americollect Inc. in Manitowoc, WI.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Focus Receivables Management is a debt collection agency. My advice for a ''not me'' case can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
Mr. Hart, no one else reading this page can ''please remove your name'' from anything on your behalf. No one can magically determine which numbers should not be called based on anonymous comments. Your callers do not maintain this site or this web page. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Debt in America is considered a civil matter, not criminal. This is still true regarding payday loan debt, no matter what some mouth-breather on the phone tells you. This firm with its ''warrants'' is committing extortion dressed as debt collection. Could be the usual US lawbreaker or a fake collector from South Asia.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs from Oct 2011 can be seen on the lead page.
See also this FTC alert:
Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Not that you'd want to rely on verbal orders anyway, which a determined debt collector will pretend to have never heard. My advice for a ''not me'' case can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
This sounds like debt collection, or perhaps we should say extortion dressed as collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs from Oct 2011 can be seen on the lead page.
See also this FTC alert:
Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Another fine example of internet marketing at fire sale prices .... Capitalized spam dumped from a mobile phone by a punk in Eastern Europe who can't be bothered to name the business which paid him.
Okay, I will. Now would someone care to report a phone call?
''Other telemarketers'' have been domestic and respectful of our laws, Mickey. The credit reprice scammers use ''opt-out'' provisions as a means of confirming that a human will answer your phone, and then keep on calling and/or selling the ''lead'' to fellow criminals. This is the same business model as seen among email spammers.
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
It also advocates a strategy similar to that adopted by spam combat veterans. In that realm, it's reporting to ''upstream providers'' like an ISP or a web host. For these junk calls, you contact the state regulators who have oversight of the various phone number blocks in use. Two states have thus far revoked licensing for what is thought to be a major player in illegal calls.
Siiighhh .... AGAIN ... Did you read the rules when you registered numbers on the federal Do Not Call list? Yes or no? Did this caller try to sell you a product or service? Yes or no? Until you answer those for yourself you can't go on wailing about ''constant violations'' of the Telemarketing Sales Rule.
Here is the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
To halt charity calls you must revoke permission to call yourself. You are likely to find the calls are placed by a commercial fundraiser, such as Associated Community Services, Dial America, Donor Services Group, Harris, InfoCision, MDS, and TeleFund. As commercial entities, these hired call centers are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
In a comment from Jan 2012 linked below, find the simple steps I took to rid myself of a major pain boiler room by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
This sounds like debt collection, or perhaps we should say extortion dressed as collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs from Oct 2011 can be seen on the lead page.
See also this FTC alert:
Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Like many people, E, you're convinced that nothing has been done by federal regulators and attorneys general to kill off credit reprice scammers and junk callers with autodialers in general. If you spend only a few minutes on the problem that belief dissolves. Here's what the FTC has been up to for the past few years:
Enforcement of the Do Not Call Registry (summary, links)
ftc.gov
Enforcement Action Announcements - Alphabetical
ftc.gov
Press Releases - Chronological
ftc.gov
Here are some credit reprice scammers in Atlanta headed to jail this year:
Adams Sentenced To Over 17 Years In Prison For Multi-Million Dollar Telemarketing Fraud Scheme
justice.gov
The FTC held meetings all day long a few weeks ago to better define the problem and do more than rely on rules which the criminals are always going to ignore:
Federal Trade Commission to Host Robocall Summit
ftc.gov
FTC Challenges Innovators to Do Battle with Robocallers
ftc.gov
Complaints to DNC form a handy pool of intel for law enforcement, something you are all prompted to read about at registration. Those complaints have helped the FTC choke off several credit reprice scammers since 2009. If you hope for more prompt human assistance, file complaints with the FTC and attorneys general. Individual action through a TCPA lawsuit would be a strong suggestion, if anyone manages to corner one of these scammers long enough. People, this is not a sprint, it's a marathon. You won't see relief tomorrow, but it will come if you do your part to fight for it.
As cited all of once on this page back in March, this number is reported elsewhere as linked to General Collection Services / GC Services, a debt collection acgency. They like to use ''Operations Division'' for a Caller ID name tag to sound properly scary when working municipal and traffic court debt. They are also reported to spoof numbers local to you. They've been a longtime servicer of American Express, which turns a blind eye to the lawbreaking of its hired collector.
. . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Here's the verdict straight from Microsoft:
Avoid tech support phone scams
microsoft.com
Strange call pretending to be from Microsoft tech support
answers.microsoft.com
Some relief came the first week in October 2012 as the FTC spanked whole gangs of these creeps with huge damage awards.
FTC Halts Massive Tech Support Scams
ftc.gov
It's not helping her case that ''Jane'' was also ''Sandie''.
That's fine. The collector does not provide validation? You do not provide money.
You should be requesting validation in writing anyway, if you haven't missed your 30 day dispute window. If you don't get your required initial dunning letter soon after the first collection call, the agency is already in violation of the FDCPA.
. . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Here is the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Naturally the ''same thing happened'' since Playboy and Corey are the same person.
errrrm .... what ''previous poster''?
Official-type material on US federal collection law:
ftc.gov
consumerfinance.gov
Okay, so would someone like to make a *useful* comment, with maybe a business name for the caller?
Official-type material on US federal collection law:
ftc.gov
consumerfinance.gov
Kim, no one else reading this page can ''stop these people from calling'' on your behalf. These forums are for call recipients to share their experience and optionally offer advice.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Diane, was it a sales call? Was your number registered? Does the federal Do-Not-Call registry exist to help enforce the Telemarketing Sales Rule? Come on, this isn't hard.
Q&A: The National Do Not Call Registry
ftc.gov
There's no ''maybe'' about reporting. The FTC and attorneys general are your next stops.
You're hearing a fairly typical ''Foti message'', Fred, a clumsy way of honoring the FDCPA privacy mandate. You could be waiting a long time for your AG to do what would be much simpler for you to manage. My advice for a ''not me'' case can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
Anna, PRA doesn't care ''who is paying and who they are calling''. Those collection reps are all competing for commissions and bonus ''spiffs'', as their pit bosses hound them to meet some periodic performance goal. You need to stop negotiating on the phone where they want you and get on a paper trail where they don't.
You can dispute PRA's claim any time, but this is best done within 30 days of its first dunning letter. Over two years ago in this thread I discussed setting contact restrictions. Furthermore, anyone at your workplace can take away their permission to call for you there. Keep records of any action they've taken and anything said. You can turn evidence of FDCPA violations against them in a private lawsuit when you're ready.
Official-type material on US federal collection law:
ftc.gov
consumerfinance.gov
Sarah, you'll have to talk to Progressive. The insurer does not manage this web page. I'd also report to the FCC and FTC about that call pattern. At a guess, you heard a fax transmission attempt and many automatic retries.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Hatter, the brief advice: Document all calls, send PRA a written ''cease communication'' notice via USPS Certified with return card, and sue for relief if your rights are denied.
. . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Ms. Monroe: Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
DNC registration does matter to companies which care about compliance. Criminals with autodialers and spoofed numbers ... not so much. The sooner someone can report what the callers want and/or a business name the sooner a more useful response could be made.
Debra, what part of the website name ''Who Called Us'' did you not understand? Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Comments elsewhere indicate a political or survey call. What part of the rules you were supposed to read when you registered your numbers did you not understand?
Q&A: The National Do Not Call Registry
ftc.gov
Yolanda: Mistrust of any ''wrong number'' claim is standard procedure at all the rogue collection agencies. They assume you are a liar until you give an answer which gets one paid. An ill-considered provision of the FDCPA is abused to permit this.
You will never get satisfaction from a verbal request, and number blocking turns into an arms race you will lose. Send a ''cease communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you.
. . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Fred: My advice for a ''not me'' case can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
Upset: The federal Do-Not-Call registry exists to help enforce the Telemarketing Sales Rule. Please note the operative term ''marketing''. A debt collector is not a sales person. Here are the DNC service terms you were supposed to review at registration time:
Q&A: The National Do Not Call Registry
ftc.gov
Sure thing, as soon as I cast my magic spell which will reveal to me your phone number.
These forums are for call recipients to share their experience and optionally offer advice. They are *NOT* private channels to your callers.
If you're going to crosspost from 800Notes, Ms. Mitchell, you might pay better attention. There were no ''you guys'' upon your arrival. It's a pity Claude and company probably don't have a U.S. office you could serve a summons.
Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
This commentor is ignoring what ''Fed Law'' actually says concerning survey and political calls, which is the purpose as reported elsewhere.
Here is the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Stop what? You ''will report'' what? Would you mind using this site as intended and actually describe the calls you got?
Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Numerous 800Notes comments indicate you've misreported the name Hogan & Weinberg, aka HW Capital. They appear to be another bunch of Buffalo Bullies who break collection laws as easily as they draw breath.
. . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Dan: Commercial fundraisers are subject to the Telemarketing Sales Rule, which limits their outbound calls to a daily thirteen hour period, beginning at 08:00 in your time zone. ''It has to stop'' only when you make it stop. I've noted how to get that done two weeks ago, in a way which is permanent and does not have you hijacking your own phone line as the ''waste their time and yours'' gambit from Joe proposes.
further reading:
FTC: Charities and Fundraising Phone Fraud
ftc.gov
Ann, AT&T did not sell out your number to criminals with autodialers and cheap VOIP accounts. They don't need to. Your phone number is hardly a state secret. ''Government'' did not cut any deals either. The FTC has been filing federal lawsuits for years against high-traffic phone scam operators.
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
No one is ''legally required'' to do anything you demand on a mystery caller database. Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Gary, please .... Just give up the damned phone number. It's already programmed into the collection agency's autodialer. You're only confirming which number to strike, and presumably out of thousands of people per month called by that agency, only the holder of that number would know which one it is.
That said, I trust nothing to verbal orders when tangling with debt collectors. My advice for a ''not me'' case can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
Christine: Hostile debt collectors love to rattle your cage by calling workplaces, even when a personal or home number is already known. Per FDCPA, anyone at your PoE can revoke permission to call you there. Ultimately it's your job to limit or ban calls to all places, a goal best met via USPS Certified with return card.
This phone number is an obvious spoof, for an even better reason than Eric's suggestion. A true North American Central Office Code, a/k/a ''exchange'' (format NXX) assigned to a person or business should not lead with a zero or a one. Neither should the Numbering Plan Area Code.
area-codes.com
en.wikipedia.org
nanpa.com
Why are you assuming this web page is some private channel to your caller? Look around some and try again.
Wishing you ''luck as the situation unfolds'' is a common talk-off line from fake payday loan scammers in South Asia. Really it's extortion dressed as debt collection. The trouble does not come from merely ''selling our names''. They typically monetize and share all the sensitive data provided *by their victims* through loan applications.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs from Oct 2011 can be seen on the lead page.
See also this FTC alert:
Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
... or else what? You'll make another crabby remark here that the scammers will never read or obey?
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Sure, Jeff, the FTC carries on a hot side business selling DNC-registered phone numbers to all bidders. As we all know, a ten digit sequence cannot *possibly* be guessed by those newfangled difference engines or calculating machines or whatever they're called, and there is simply *no way* a few million phone numbers could be dialed sequentially and in a single day in a systematic geographic pattern by a determined gang of ne'er-do-wells who hide behind shell corporations and spoofed VOIP numbers. Why, it's unthinkable ...
Here's all the nothing your ''telemarketing distributor'' has been doing for three years to combat illegal nuisance calls. Hope you have a few hours to read it all.
Enforcement of the Do Not Call Registry (summary, links)
ftc.gov
Enforcement Action Announcements - Alphabetical
ftc.gov
Press Releases - Chronological
ftc.gov
Adams Sentenced To Over 17 Years In Prison For Multi-Million Dollar Telemarketing Fraud Scheme
justice.gov
Federal Trade Commission to Host Robocall Summit
ftc.gov
FTC Challenges Innovators to Do Battle with Robocallers
ftc.gov
Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
The marble-mouthed speech could be a byproduct of slack training and employee turnover. It might also be something which is taught and rehearsed, so that certain fearful trigger words are delivered. It's a method of implying a threat without strictly making one. The FDCPA is enforced by a ''least sophisticated consumer'' standard, so it's often possible to argue that an implied threat is as good as a clear one.
The other phrase I like: Give 'em shovels and they will dig their own graves. I'd agree you want a fat pile of violations before acting on them. It establishes a pattern of misconduct and cripples a ''bona fide error'' defense. Sounds like you got it under control, and your updates are certain to entertain.
Comments on other sites appearing since my prior comment point to Franklin Collection Services (FCSI). It is known for lawbreaking, but not of any ''no-call'' provision. The federal Do-Not-Call registry exists to help enforce the Telemarketing Sales Rule. Please note the operative term ''marketing''. A debt collector is not a sales person. Here are the DNC service terms you were supposed to review at registration time:
Q&A: The National Do Not Call Registry
ftc.gov
HIPAA, and not ''HIPPA'', could be part of a dispute over medical debt only. The FDCPA has its own rules for protecting privacy, among many other rights. Reporting violations to the FTC and attorneys general is always good practice, but if you personally are harmed per state or federal collections law, don't sit waiting for a hero. Pile up your evidence and sue the buggers for relief!
Official-type material on US federal collection law:
ftc.gov
consumerfinance.gov
Even as a stranger to an alleged debtor caught in a skip trace dragnet, you are entitled by federal and state law to polite and honest treatment, else you can hose the collection agency in court on their dime.
My advice for a ''not me'' case can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Stiver, your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
You could try next time to contribute what you know about a given caller, as others in this thread have done.
Would you mind actually describing the call before you go beefing about legal limitations?
Comments from other caller databases point to Van Ru Credit, a debt collection agency known for illegal tactics.
. . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Ms. Boris, your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
This sounds like debt collection, or perhaps we should say extortion dressed as collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs from Oct 2011 can be seen on the lead page.
See also this FTC alert:
Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
You are personally a phone number, Mary? That's some keen trick. If you meant you have a number registered with federal DNC, why exactly should surveyors ''not be calling'' you?
Here is the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers. See items 28 through 32. The facts spelled out there have been discussed repeatedly in this thread.
Q&A: The National Do Not Call Registry
ftc.gov
Sure thing, Ms. Lopez, as soon as I cast my magic spell which will reveal to me your phone number.
These forums are for call recipients to share their experience and optionally offer advice. They are *NOT* private channels to your callers.
A loan officer or a law officer? Claiming to be the latter is very illegal and typical of the fake payday loan collector. This is extortion dressed as debt collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs from Oct 2011 can be seen on the lead page.
See also this FTC alert:
Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
No one else reading this page can ''make it stop'' on your behalf. Your caller cannot magically determine which numbers should not be called based on anonymous comments.
These forums are for call recipients to share their experience and optionally offer advice. They are *NOT* direct or private channels to the phone bank boiler rooms we comment upon. If you can provide a business name and/or details on the caller's stated purpose, you might get a more helpful response.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
WCA is the acronym for Worldwide Commerce Associates. If you are getting their calls, there is a very good chance that YOU INVITED them, even if unwittingly. More is explained in the next link.
(6093189538) whocalled.us
Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
FTC advice on junk callers with autodialers
ftc.gov
Sandip, your theory of long distance phone fees is plausible but not really the point of these extortion calls. Your caution was justified, as these criminals will seize upon a phone number with ''a live one'' and never, ever stop calling with their ridiculous threats.
By definition there cannot be ''criminal charges ... in a matter of civil fraud''. Debt disputes in North America are strict civil problems, and that includes payday loans. These thugs all want you to think that a loan default carries the same weight as writing a ''hot check'' and going to jail, and that paying them arbitrary amounts via untraceable methods will somehow make the phantom debt go away.
Jen, could you be bothered to read the first sentence of my comment right behind yours? AGAIN .... Debt collectors do not bother with the DNC registry because THEY ARE EXEMPT as non-sales callers!
I would suggest that you quit trying to negotiate verbally and slap on a written cease-comm, as I have discussed here long ago and detailed in this other thread:
(8773052082) whocalled.us
Trying to collect what has already been paid misrepresents the amount and/or character of the debt in dispute. This gives you a FDCPA cause of action which you should be happy to exercise if PRA ignores your Cert-Mailed ''shut up''. If you're sued long past your Statute of Limitations you can spank 'em even harder. You have leverage! Use it when the time is ripe.
Linda .... I should have recognized your writing style. What I think is that the worms have already escaped, the moment the collector started yanking your chain. From my reading of comments elsewhere, the ''block/ignore'' approach may be both inadequate and a loss of opportunity. I'm much more .. errrm, activist in my approach to nuisance callers than you, but hear this out.
FFR appears to be headquartered in Florida (non-shocker there) and have a current corporate filing there. This gives you something tangible unlike their South Asian fraudulent collector kin. The verbal threats you've heard almost certainly violate FDCPA and similar state laws. They are not aimed at you but at the alleged debtor, which limits FFR's liability to you. HOW-ever, you do have a cause of action for any abusive or harassing treatment you might receive. For the right damage award you can feel sufficiently frightened and abused, yes?
The only good reason for engaging with such thugs on the phone is to confirm the call source and gather evidence of lawbreaking. By far the most likely source of FDCPA violations will be in a verbal exchange. Let 'em rage at you all they like. You know you have the high ground and no fear of placing your assets at risk. Record the calls, save message copies, take richly detailed notes. When you're done toying with them, send the total cease-comm notice as I discuss in this other thread and see if the fools disobey:
My advice for a ''not me'' case, in a comment from 29 August 2012:
(8773052082) whocalled.us
If you got 'em where you want them, send their worms back with a draft of your civil complaint and a cover letter ''inviting'' them to solve your problem for $x,xxx or you'll solve it yourself as Plaintiff.
Yes, I'm sure you would. Complaining here on a caller database is not getting the job done.
American Heart: Please know that your annual spamming of these caller databases with your same tired softsoaping STILL does nothing to endear me to your profit-driven ''cause''. Your hired commercial fundraiser remains locked under my written gag order from almost a year ago. That firm is aware I will ''reach out'' with a summons and complaint if our phones catch even one more ring on your behalf.
Details for the curious:
(9018819984) whocalled.us
WCA is the acronym for Worldwide Commerce Associates. If you are getting their calls, there is a very good chance that YOU INVITED them, even if unwittingly. More is explained in the next link.
(6093189538) whocalled.us
Ms. Bryant, your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should or should not be called based on anonymous comments. Don't be too surprised if the ''job offer'' is cover for a scammer's ruse.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Try describing ''them'' if you want a useful response.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Nice job, Robin. You utterly ignore my caution to Tonia AND copy her inane demand verbatim, apart from the number of exclamation points laid out like fence pickets.
Comments on other sites, where people actually pay attention to the purpose of sites they post on, point to telemarketer WCA. WCA is the acronym for Worldwide Commerce Associates. If you are getting their calls, there is a very good chance that YOU INVITED them, even if unwittingly. More is explained in the next link.
(6093189538) whocalled.us
This of course also means that yet again Lexington Law has targeted entirely the wrong kind of nuisance caller in its mass spam dump in that same day.
Karen, it seems you've been thorough in lodging complaints and raising disputes. Next stop is the courthouse. You have a mint green Cert Mail card proving that CBE was given due notice of your cease-comm. I would argue that calls made after that letter was received constitute harassment per FDCPA. I would also try for TCPA claims since a mobile phone is being targeted and your privacy is under threat.
FTC: Avoid Charity Fraud
ftc.gov
quote: Simply having the words ''police'', ''firefighter'' or ''veteran'' in an organization's name doesn't mean that these groups will benefit from the money raised.
Donating to Public Safety Fundraisers
business.ftc.gov
quote: Most police and fire departments are funded by your tax dollars. However, they may ask you to contribute to their professional associations or labor unions at local, state, or national levels. These groups typically use paid fundraisers to solicit donations. Be cautious: simply having the words ''police'' or ''firefighter'' in an organization’s name doesn’t mean police or firefighters are members of the group — or benefit from it. Call your local police or fire department to verify any fundraiser’s claims.
MJ, a nuisance call center with an autodialer cannot ''get the hint'' which you have not given. Two months ago in this thread I discussed how to give an order, not a hint, for a commercial fundraiser to quit calling. I'm at almost a year since my last beggar call from one boiler room, while you will be back here again one day making the same complaint.
Your callers do not maintain this site or this web page. It is unwise to publish a phone number you meant to protect in an open forum where any data harvester and scammer can find it. Do your homework the next time you need money and don't go near those stupid South Asian scammers.
Advance-Fee Loan Scams: ‘Easy’ Cash Offers Teach Hard Lessons
ftc.gov
Would you mind trying to identify ''them'' or describe what the caller wants?
Nora, you could start by reading about the payday loan thugs and your rights as I suggested right before your comment. You can mitigate the abuse but there is not much ''fixing'' to do since you've already let the horse bolt by applying for a PDL. Your application data have by now been sold and passed through many criminal hands.
How nice for you, Ms. Rehman, and irrelevant. See my comment from two months ago.
So what? ''08:30 AM even on Sundays'' is a legal time for collectors to call, unless your state law or your written notice to the collection agency says different. If you'd learned about relevant federal laws like I discussed here almost two years ago, you would know this. Here's another look ....
ftc.gov
consumerfinance.gov
DJ: Mistrust of any ''wrong number / wrong name'' claim is standard procedure at all the rogue collection agencies. You will never get satisfaction from a verbal request, and number blocking turns into an arms race you will lose. As I advised here in March 2011, send a ''cease communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you.
. . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller. In stubborn cases it may take a notice sent via USPS Certified with return card.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Grace and Carlis: Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. It is unwise to publish a phone number you meant to protect in an open forum where any data harvester and scammer can find it.
As two others have tried to tell everyone here this year, these particular callers are criminal scammers. They have no authority to extend any warranty, and they know nothing about your vehicles, or lack of them. The fake warranty scam is well established and has been around for years.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Our SEO spamming is based on the belief that the needs of caller database website users are of no importance. Our entire team of Eastern European hacker punks is committed to selling the worst possible form of advertising.
Scammers with autodialers and spoofed VOIP accounts have all of our numbers on what I would term the ''Do Not Care'' list. Your federal DNC registration is not a magical shield against every nuisance caller, and you were never promised one.
Here is all the ''nothing'' which has been done to clean out Telemarketing Sales Rule violators. Hope you have a few hours to read it all.
Enforcement of the Do Not Call Registry (summary, links)
ftc.gov
Enforcement Action Announcements - Alphabetical
ftc.gov
Press Releases - Chronological
ftc.gov
Adams Sentenced To Over 17 Years In Prison For Multi-Million Dollar Telemarketing Fraud Scheme
justice.gov
Federal Trade Commission to Host Robocall Summit
ftc.gov
FTC Challenges Innovators to Do Battle with Robocallers
ftc.gov
How do you know it's truly a police charity drive?
FTC: Avoid Charity Fraud
ftc.gov
Donating to Public Safety Fundraisers
business.ftc.gov
Here is the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Choldren, the FTC thought you would read the rules you were agreeing to when adding numbers to the DNC registry. You were invited to do so but ignored them, like millions of other Americans on ''Team Not My Problem''. Here they are again. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
''Relentless'' is one of many adjectives I've used regarding the March of Dimes campaigns. Most are not so polite.
You are likely to find the calls are placed by a commercial fundraiser, such as Associated Community Services, Dial America, Donor Services Group, Harris, InfoCision, MDS, and TeleFund. As commercial entities, these hired call centers are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
In a comment from Jan 2012 linked below, find the simple steps I took to rid myself of a major pain boiler room by politely rubbing its face in federal laws. MoD has been a longtime client of this particular telemarketer. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
The triple-B isn't working so well as you think, Fed Up. The object is to stop misdirected calls permanently, not pause them every few months. BBB has no real authority and is barely legitimate itself thanks to its payola-for-ratings tendencies.
It's best to directly offload your problem and make it the collection agency's to solve. My advice for a ''not me'' case can be found below, in a comment from 29 August 2012. If EOS won't cure the problem despite your paper trail, resolve it yourself as ''Plaintiff''.
(8773052082) whocalled.us
Don't overlook the FTC and attorneys general as complaint desks. They can't fight your battles but they can escalate the war if enough people report to them.
. . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
John, you've had a whole year to answer your own questions and they are not that hard.
Official-type material on US federal collection law:
ftc.gov
consumerfinance.gov
You are not obligated to assist any debt collector in a manhunt .... which is really a hunt for assets. If you still feel litigious once you've reviewed federal and state collection laws, it should be stressed that you can only sue for actual violations, not your bruised feelings.
Your first duty is to try to obtain relief without a judge. My advice for a ''not me'' case like yourself can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
800Notes has a short and recently active thread for that return number, pointing to a ''Buffalo Bully'' known as Everest Receivable Services. Document all calls and Caller ID carefully and record clean phone audio if possible. If your written cease-comm is disobeyed, spank 'em with that and whatever else you have for violation counts.
At a guess, this is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Here's the verdict straight from Microsoft:
Avoid tech support phone scams
microsoft.com
Strange call pretending to be from Microsoft tech support
answers.microsoft.com
Some relief came the first week in October 2012 as the FTC spanked whole gangs of these creeps with huge damage awards.
FTC Halts Massive Tech Support Scams
ftc.gov
Ms. Walner, your callers do not maintain this site or this web page. You will not get compliance with your orders until you deliver them DIRECTLY to your caller. It is unwise to publish a phone number you meant to protect in an open forum where any data harvester and scammer can find it.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
It's about time someone offered a business name here: First National Collections Bureau
. . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Tired: Your lawyer may have difficulty prosecuting if you can't prove your ''shut up'' was received. To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the best way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt.
The actual business name is Enhanced Recovery Corporation. While I enjoy being ''totally correct'', what I've mostly done is aided self-empowerment, like this ....
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
You realize, I hope, that your ''no call'' demands need to be delivered directly to the debt collector. Vent your stories and financial problems somewhere else. None of what you've spilled in your confessional is a defense for breaking a lender contract. That's how the collectors see it and that is how the courts will see it if you are one day sued for recovery.
If you want to defend yourself the smart way, learn the state and federal laws which govern how AFNI should do its job, and use them to control the phone calls and sue if your rights are denied.
ftc.gov
consumerfinance.gov
You might start with a USPS Certified notice of dispute which mentions the type of phones being called. It is illegal for collectors to incur cost when making contact.
Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
. . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
This sounds like debt collection, or perhaps we should say extortion dressed as collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs from Oct 2011 can be seen on the lead page.
See also this FTC alert:
Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
WCA is the acronym for Worldwide Commerce Associates. If you are getting their calls, there is a very good chance that YOU INVITED them, even if unwittingly. More is explained in the next link.
(6093189538) whocalled.us
ssiighh .... Chambers, READ .. BEFORE .. YOU .. POST!
Who are ''they'', please? What exactly are you told? With details, others may be able to help.
. . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
There's no subpoena and no ''litigation'', unless of course you'd like to spank this Calhoun gang for FDCPA violations. It's not clear if this extortionist shop has a U.S. presence.
. . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Monica: 800Notes comments point to Check and Credit Reporting / CCR & Associates in Fresno. This is an extortion shop in the guise of a debt collector chasing bogus ''hot check'' claims. They will almost certainly violate state and federal laws while trying to drain your assets. Document and record everything you are told, volunteer NO information, and certainly do not promise to pay.
You found out the hard way from your previous experience that no debt collector is to be trusted on face value. Never ask ''How do I pay?'' Always demand, ''Prove I owe!''
Here's an alert from a Washington state regulator:
dfi.wa.gov
. . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Here's the verdict straight from Microsoft:
Avoid tech support phone scams
microsoft.com
Strange call pretending to be from Microsoft tech support
answers.microsoft.com
Some relief came the first week in October 2012 as the FTC spanked whole gangs of these creeps with huge damage awards.
FTC Halts Massive Tech Support Scams
ftc.gov
Let me guess, your ''asking them not to call'' was done verbally? USPS Certified with return card is your new best friend in this matter.
. . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
The corresponding 800Notes thread points to Nuance Software. Several Nuance threads have been active on both sites for many months.
No one else reading this page can ''please stop them from calling'' on your behalf. These forums are for call recipients to share their experience and optionally offer advice.
This sounds like debt collection, or perhaps we should say extortion dressed as collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs from Oct 2011 can be seen on the lead page.
See also this FTC alert:
Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Tell them yourself to ''sop calling''. [sic]
It's not my job and not the job of any other reader to police your phone traffic. Your phone number is besides not magically revealed when you comment here.
FORM: Canned male voices, clips of different men and different quality of recording stitched together. Recordings trimmed of all natural pauses and sped up slightly like a bad radio advert. Way at the end another clip says to "unsubscribe press 'nine'" almost too quickly for comprehension. Another clip adds, this one with a different rushed voice and no low end, "or call 855-628-0670", the same number appearing on caller ID.
CONTENT: Furious anti-Obama diatribe urging response to an "emergency petition" via keypress, also described hurriedly as a "national pro-Romney petition". Protests "radical Islamic extremists" and tax dollars spent "to fund these Muslim brotherhood-led attacks on *OUR* nation", demands that Congress or the President or whoever "cease and desist all funding to Egypt or Syria".
"OR Syria"? Can't they make up their minds who's at fault and who should act? Doesn't sound like much of a petition.
Since, as usual for these crap calls, the recording began during our machine greeting, we have an incomplete message and no identification of the call source. This call is legal but abuses both First Amendment rights and the DNC registry exemption. It is offensive to any voter who prefers to make a calm and informed decision in two weeks. This call demonstrates the disdain for the electorate which has come from a certain portion of a certain party well before a future President electrified a crowd in Grant Park. My elderly father did not ask to be barked at with emotional fearmongering as though somehow he shares guilt for national "attacks" if he fails to respond to some mass-dialed audible pollutant.
800Notes comments indicate another fake payday loan collector in South Asia. This is extortion dressed as collection.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs from Oct 2011 can be seen on the lead page.
See also this FTC alert:
Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
No one else reading this page can ''have this person quit'' anything on your behalf. These forums are for call recipients to share their experience and optionally offer advice. They are *NOT* direct or private channels to the phone bank boiler rooms we comment upon. You must handle your own problems. If you can provide a business name and/or details on the caller's stated purpose, you might get a more helpful response.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Here's the verdict straight from Microsoft:
Avoid tech support phone scams
microsoft.com
Strange call pretending to be from Microsoft tech support
answers.microsoft.com
Some relief came the first week in October 2012 as the FTC spanked whole gangs of these creeps with huge damage awards.
FTC Halts Massive Tech Support Scams
ftc.gov
Bill, here's all the ''nothing'' which has been done to clean out Telemarketing Sales Rule violators:
Enforcement of the Do Not Call Registry (summary, links)
ftc.gov
Enforcement Action Announcements - Alphabetical
ftc.gov
Press Releases - Chronological
ftc.gov
The vast majority of junk callers are criminals with autodialers who would NEVER CARE about your ''DNC listed'' tantrums. The FTC just completed an all-day summit yesterday, announced all the way back in July, to work smarter and harder on the problem.
Federal Trade Commission to Host Robocall Summit Tomorrow
ftc.gov
FTC Challenges Innovators to Do Battle with Robocallers
ftc.gov
If all you do is stamp your feet and wait for ''da gubment'' to solve your personal problems, YOU ARE NOT HELPING ''to stop these unwanted calls''. Report and report again to the FTC and attorneys general. Find the state regulators of the various telco services involved and report to them. Find the call sources yourself, if you can, and bring private TCPA suits. Laws do not work in a vacuum. DO SOMETHING ALREADY!
Joyce, a Certified Mailed notice at under six dollars is an investment in defending your rights, not a penalty on the poor. If you have a FDCPA cause of action and a good case you'll make back those few dollars many times over, all expenses paid by the loser agency. You want to see ''their pants sued off''? YOU have to take action, not wait for someone else to vaguely ''stop all the scams''.
Ann, you might want to read those laws I referenced a couple weeks ago, then warm up a civil complaint for ''super early'' and ''really late'' calls featuring that abusive harpie. If you have paid whatever account, why are you offering to repay? If you really want to spank 'em, your story has to be straight while the collector's is erratic.
This sounds like debt collection, or perhaps we should say extortion dressed as collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs from Oct 2011 can be seen on the lead page.
See also this FTC alert:
Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
A scammer gives an ''opt-out'' provision only for the illusion of legitimacy. Just as when one replies in any way to email spam, the first thing any response tells the phone scammer is that yours is a functional phone number which a live person just might respond to again. That is how your phone numbers become commodities, shared with and sold off to other criminals.
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
Strange report, Ronnie. ''Officer Celebrity Name Here'' from ''Not Really the Goverment'' is associated with fake payday loan collectors in South Asia. PRA stoops pretty low, but they have too many marginally legitimate debts to chase to bother with fake accounts. I would suggest you've misreported the caller's number. On a long shot, a fakie has ''borrowed'' a real collector's number, but in that case the poser is usually trying to pass as a law firm and not a junk debt buyer. Do report here again if a pattern emerges. Keep watch and stay safe.
I would think an engineer at your ISP would by now have heard of the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Here's the verdict straight from Microsoft:
Avoid tech support phone scams
microsoft.com
Strange call pretending to be from Microsoft tech support
answers.microsoft.com
Some relief came the first week in October 2012 as the FTC spanked whole gangs of these creeps with huge damage awards.
FTC Halts Massive Tech Support Scams
ftc.gov
BQ, your complaints are going nowhere because the FCC has next to no jurisdiction. It's the Federal Trade Commission you want, and attorneys general. Don't expect them to solve your personal problem, which is actually a simple DIY project. My advice for a ''not me'' case can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
The advice to only pay original creditors comes from those who have never tried it. The OC typically enters a contract which prevents circumvention of its hired collectors. When you attempt to ''direct pay'', one of two things will happen. Either the OC marches you straight to its collection agency or it will feign acceptance and then quietly pay the collector its due commission anyway.
That refers of course to assigned debt. Once your account is sold to a debt buyer, the OC is long gone. The new owner will have the same agreement with its hired agencies. By then you would be handing pure profit to some firm that can't prove you ever owed. You have no hope of starving out a third party collector until you begin to Dispute and Document. Never ask ''How do I pay'', always demand ''Prove I owe!''
. . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue violators at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
First you have to find the scammers to take a swing. They've made that plenty difficult. The strategy promoted on that WordPress blog is quite sound, essentially the same as targeting upstream providers of email spammers. More prison sentences would be nice, too, following the precedent set in a case against a scam gang in Atlanta.
Jury Convicts Woman In $25 Million Nationwide Telemarketing Fraud Scheme
justice.gov
Adams Sentenced To Over 17 Years In Prison For Multi-Million Dollar Telemarketing Fraud Scheme
justice.gov
My advice for a ''not me'' case taking collection calls can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
You can ''attest'' what you like, but commercial fundraisers tend to exhibit suspect behavior and profit quite well from so-called ''nonprofit'' groups which themselves are frequently closet profit enterprises.
Violation of what? (DNC FAQ) Here is the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Prepare for another half year of debt collection calls unless you take action, Ripper. My advice for a ''not me'' case can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
RR: Comments elsewhere on 800Notes continue to confirm this is debt collection agency Pentagroup Financial, and not ''Sallie Mae'' or any other original creditor. THEY are the liars here. That and the rapid call pattern and the various abusive remarks from that rep give you a solid cause of action to sue PF for FDCPA violations and possibly breaking your state law.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Many are simple to exercise if you only learn how. You are granted control of how you are contacted, the right to dispute debt claims, and the means to sue lawbreakers at low cost. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
The scamming thugs are getting desperate .... What was that two grand supposed to buy, Sandra? Avoiding a fake lawsuit over a fake payday loan?
Here is the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
FTC advice on junk callers with autodialers
ftc.gov
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
Or else what, Nikki? You'll make another cranky post here? You and Sue and Francie and Theo need first to READ .. BEFORE .. YOU .. POST! The following facts have been stated in this thread before:
- Your callers do not read, manage, or control this web page.
- Even if the creeps suddenly wanted to quit calling you, nothing about this site magically reveals which phone numbers they are to avoid.
- The credit reprice offers come from criminals who hide behind shell corporations, telco service resellers, and spoofed numbers to evade prosecution.
- Jumping and whining about your ''Do Not Call'' registrations is futile. Every functioning telephone number is now on a virtual ''Do Not Care'' list!
If you want action, file complaints with the FTC, attorneys general, and the service providers the scammers use. No, you won't get fast personal service. You will add to a swell of reports which will burst in the scammers' faces once they are cornered like those in the past three years. If you want to throw tantrums but add nothing useful to our collective intelligence, pour it in your own notebook and stop littering these database sites.
I'm so happy for you. Would someone actually like to describe a phone call now?
Jeeee-zus Cripes, Greg, if your own mother called you from an unfamiliar number you'd stamp that ''reported as a DNCL violation'', too.
The federal Do-Not-Call registry exists to help enforce the Telemarketing Sales Rule. Please note the operative term ''marketing''. A debt collector is not a sales person. Here are the DNC service terms you were supposed to review at registration time:
Q&A: The National Do Not Call Registry
ftc.gov
If you want to hunt for violations so badly, try applying the laws which are relevant here ....
Official-type material on US federal collection law:
ftc.gov
consumerfinance.gov
... and your computer was reported to be spewing malware like a broken sewer pipe? That would mean the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Here's the verdict straight from Microsoft:
Avoid tech support phone scams
microsoft.com
Strange call pretending to be from Microsoft tech support
answers.microsoft.com
Some relief came the first week in October 2012 as the FTC spanked whole gangs of these creeps with huge damage awards.
FTC Halts Massive Tech Support Scams
ftc.gov
See response (8887361286) whocalled.us
You may have misheard FFR Associates, aka Financial Filing & Reporting. They sound like extortionist thugs with the usual total lack of claim.
Official-type material on US federal collection law:
ftc.gov
consumerfinance.gov
FTC alert: Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
Watching calls go ''splat'' against a call blocker is all fun and games until you get blindsided by a creditor lawsuit. Then you'll wish you'd done a better job of gathering evidence of phone violations from a collection agency so prone to causing them.
More official-type material on US federal collection law:
consumerfinance.gov
Thanks so much for that detailed comment telling us all about what we are supposed to ''please report'' ....
Steve: There is nothing to ''fix'' about the DNC registry. Criminals with autodialers and spoofed numbers violate the Telemarketing Sales Rule daily; legitimate businesses obey it.
Here's all you can eat regarding enforcement against illegal nuisance callers in the recent past. Hope you have a few free hours to read it all.
Enforcement of the Do Not Call Registry (summary, links)
ftc.gov
Enforcement Action Announcements - Alphabetical
ftc.gov
Press Releases - Chronological
ftc.gov
The other major caller databases have a variety of comments but no clear answers, apart from agreeing on the sheer rudeness of the callers. Some suggest illegal sales calls, others hint at fake payday loan collection. It's a fair guess the boiler room may not be in Florida or even the States. If we have so little to go on, imagine what the local police might say, who won't be interested in a civil matter anyway.
FTC advice on junk callers with autodialers
ftc.gov
WCA is the acronym for Worldwide Commerce Associates. If you are getting their calls, there is a very good chance that YOU INVITED them, even if unwittingly. More is explained in the next link.
(6093189538) whocalled.us
Some 800Notes comments jive with Winslow. NOW we got us a lawbreaker per the Telemarketing Sales Rule, and TCPA causes of action. Meaning, if you can find the call source you can serve it a summons.
Telemarketing Sales Rule
business.ftc.gov
Telephone Consumer Protection Act
the-dma.org
fcc.gov [PDF]
This sounds like debt collection, or perhaps we should say extortion dressed as collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs from Oct 2011 can be seen on the lead page.
See also this FTC alert:
Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Sick: Do you plan to tell NRA that or just keep making remarks here?
Buster: I would suggest turning up the volume on Certified Mail paper when any highly profitable ''nonprofit'' is so deaf to verbal demands, and most of them are.
Surveyors are not held by federal law to the thirteen hour daily calling window, beginning at 08:00 daily in your time zone, imposed on sales and debt collection calls. Only your state law might say any different to overcome this. The more polite survey firms choose to observe similar hours, but are not out of bounds until:
- they call against your express orders to quit.
- the "survey" is a cheap ruse to disguise a sales call.
This is likely extortion dressed as debt collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs from Oct 2011 can be seen on the lead page.
See also this FTC alert:
Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Who in God's name do you think you're writing to?
Ms. Ankeny and others need to tell the actual caller, not make demands on a website the caller does not control.
Thank you.
see also (2156222316) whocalled.us
Ms. Ankeny needs to tell the actual caller, not make demands on a website the caller does not control.
Thank you.
see also (2083763376) whocalled.us
"Nationwide" what? At least six US collection agencies use that word in their business names.
Let me guess, your ''arrangements'' were made verbally and you never disputed the debt. You have options if you learn your rights.
Official-type material on US federal collection law:
ftc.gov
consumerfinance.gov
No one's phone number is a state secret, and you might as well have placed it on an animated billboard in Times Square if you were going to release it to those security leak .... er, I mean social media sites.
That said, it's not a given that some stranger decided to use your number as a decoy. Faulty skip tracing is arguably the most common complaint debt collectors attract, and it's usually the agency's own doing. Your current number could be someone else's former number. It could be one digit away from the one which reaches the actual target. You could be a neighbor of the alleged debtor. You might be getting hassled to shame and annoy some other poor sod, which by the way is an illegal tactic.
Those are all common scenarios, and you might find that just saying ''not me'' is unacceptable to a junk debt collector. My advice for such a case can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
} What purpose does the Do Not Call list serve?
The federal Do-Not-Call registry exists to help enforce the Telemarketing Sales Rule. This was never a secret. Here's the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers.
Q&A: The National Do Not Call Registry
ftc.gov
Legitimate sales callers tend to obey the rules. Please don't expect criminals with autodialers and spoofed numbers to respect the same rules. A scammer gives an ''opt-out'' provision only for the illusion of legitimacy. Just as when one replies in any way to email spam, the first thing any response tells the phone scammer is that yours is a functional phone number which a live person just might respond to again. That is how your phone numbers become commodities, shared with and sold off to other criminals.
This sounds like debt collection, or perhaps we should say extortion dressed as collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
FTC alert: Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
How nice for you. Now will someone describe what the caller wants?
What, you think your ''prepay cell phone'' number is some state secret? Criminals with autodialers do not need to ''find'', ''get'', or ''have'' your phone number any more than you need to own the numeral '7' before throwing dice to win at a gambling table.
800Notes comments asy it's a credit reprice scammer, a girlfriend of ''Rachel'' or ''Heather''. Would someone here like to confirm?
FTC advice on junk callers with autodialers
ftc.gov
This is extortion dressed as debt collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
FTC alert: Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
This is extortion dressed as debt collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
FTC alert: Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Jean, did you read the DNC terms when you registered? Did you read them this week as I'd suggested? The answer is ''no'', since like so many others complaining to this site you are stamping your feet regarding the scope of the DNC registry. Here AGAIN are the facts ....
Q&A: The National Do Not Call Registry
ftc.gov
The federal Do-Not-Call registry exists to help enforce the Telemarketing Sales Rule. Please note the operative term ''marketing''. If a charity caller does not try to sell you anything, and you have not removed permission to call you, THE PHONE CALL IS LEGAL. Don't like it? Hate me for saying it? Too damned bad. Those are the laws and none of them are a secret.
I have pointed everyone to official-type material on those laws and practical advice for halting commercial fundraisers. I have also mentioned that call abandonment makes for a valid complaint. Unlike you, I did so without calling anyone rude names. That is neither disgusting (spelling corrected) nor shameful. What disgusts me is the fraud committed by highly profitable ''charities'' and their hired call centers which misuse their TSR exemption. What is shameful is when people remain willfully ignorant about their rights and options in working against such entities.
WCA is the acronym for Worldwide Commerce Associates. If you are getting their calls, there is a very good chance that YOU INVITED them, even if unwittingly. More is explained in the next link.
(6093189538) whocalled.us
Mark, Debbie, and others who will follow: The federal Do-Not-Call registry exists to help enforce the Telemarketing Sales Rule. Please note the operative term ''marketing''. A political survey is not considered a sales call. Here are the DNC service terms you were supposed to review at registration time:
Q&A: The National Do Not Call Registry
ftc.gov
Don't like it? Strap in for more of the same all the way through early November. Until you tell your caller to stop, you don't have a valid complaint.
This is extortion dressed as debt collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
FTC alert: Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Carol:
1. This problem is mostly in the FTC's backyard.
2. The Commissions ARE doing something if you bother to find out.
3. You cannot expect regulators to drop everything and cure your personal problem.
4. None of the above has ever been a secret.
Here's the word on the last few FTC lawsuits against credit reprice scammers, and a gang in Atlanta facing prison time:
FTC Action Puts Robocallers Out of the Telemarketing Business
ftc.gov
FTC Shuts Down Robocallers Who Claimed to Reduce Credit Card Interest Rates
ftc.gov
FTC Charges Telemarketers with Illegal Robocalling
ftc.gov
Adams Sentenced To Over 17 Years In Prison For Multi-Million Dollar Telemarketing Fraud Scheme
justice.gov
Law enforcement is not enough, as cheap VOIP service and Caller ID spoofing were not available as tools of concealment to phone scammers when the DNC program was established. The FTC is well aware of this, and will be inviting ideas for a technological defense to be aired at summit next week, which was announced in July.
Agency Announces Robocall Summit to be Held October 18 in Washington, DC
ftc.gov
Those of you who come to these complaint sites by the dozen and throw tantrums about how ''duh gubment'' has failed you have obviously never endured legal process. The simplest movement can take weeks, and satisfaction can be months if not years away. Keep doing your part and report to the FTC and attorneys general and others with authority, and try to show some patience.
Rick, your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. Scammers with autodialers don't care about your rights and will keep on calling.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
FTC advice on junk callers with autodialers
ftc.gov
Max, Guy, et al: Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Please stop assuming this web page is a private channel to your nuisance caller. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Every NRA thread turns into a split vote .... ''It's the gun lobby!'' ... ''It's the collection agency!'' ... ''It's a floor polish AND a dessert topping!''
Imagine that you ran a devious debt collection shop, you didn't care what state and federal laws said, you wanted to fool people into answering your phone calls, and your company acronym just happened to match that of a different non-sales organization. Would you not think it a clever move to simply spoof the *real numbers* of that other organization? This of course would violate §807(10) of the FDCPA.
ftc.gov
NDNCR member: The credit reprice scam is bigger than all of us. This year I've been referring to the work of intrepid bloggers who have done a lot of sleuthing to find the heads of the hydra. One kingpin has been named, but it's not clear he's the guy to serve a summons. Until we can hold the correct criminals by the throat with TCPA claims, we have to be content with spreading complaints to the FTC and attorneys general.
That WordPress blog I cited in late September also suggests reporting to the utility regulators in those Northwestern states where phone numbers controlled by the scammers are found. Based on complaint volume it's believed that a full quarter of the current illegal call traffic is the work of one company, Pacific Telecom. In August the PacTel public utility registration was yanked in Oregon, and North Dakota is poised to do the same this month. This is very similar to the email spam combat technique of sending complaints to an ''upstream provider'', in hopes of taking away the scammer's primary tools.
On WCU I've written about Paetec (or whatever it wants to call itself) in the past in connection with both illegal security system sales calls and a lengthy spam campaign run on this very site. It would hardly surprise me if Paetec is also pretty much a ''spam harbor''.
(4015580022) whocalled.us
(8604700041) whocalled.us
Just to be clear on this point: It should be plain by now that verbal demands and keypresses are not going to stop criminals with autodialers. Those false ''opt-out'' provisions are only there to create an illusion of legitimacy. Again in parallel to the email spam problem, the first thing any direct response tells the phone scammer is that yours is a functional phone number which a live person just might respond to again. That is how your phone numbers become commodities, shared with and sold off to other criminals.
Errrm, mobile phones are not immune to sales or survey calls, there are simply more legal protections for those devices due to their bass-ackwards ''receiver pays'' arrangements.
The credit reprice scam calls are illegal simply for being canned and autodialed sales calls, even before failing to meet any of the four DNC exemptions.
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
There is no ''DNC organization''. It is a registry, no more able to actively stop junk calls than your grocery list can walk around the market and buy your groceries. It's kind of hard for the FTC to sue a telemarketer which has done nothing wrong. Periodical sales callers are likely to operate from an Established Business Relationship, which grants leave to call current and former subscribers. EBR does not apply as of Februrary this year if the call is prerecorded. Canned calls need express consent. You can bet that newer agreements with publishers will provide that consent.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Telemarketing Sales Rule
business.ftc.gov
Drop your registration and wait a few weeks. Then you'll catch the point, and remember what life with your phone was like circa 2001 when you had to chase down every sales caller and deny call permission.
Cheap VOIP service and Caller ID spoofing were not available as tools of concealment to phone scammers when the DNC program was established. The FTC is well aware of this, and will be inviting ideas for a technological defense to be aired at the Autumn summit a week from today.
Agency Announces Robocall Summit to be Held October 18 in Washington, DC
ftc.gov
Uh-huh ..... If you have an Established Business Relationship with Sears your DNC registration won't matter.
Telemarketing Sales Rule
business.ftc.gov
Then you might have to turn up your volume on paper. Send a ''cease communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, who will explain how you can do some damage if that notice is ignored.
A valid North American exchange does not lead with a zero or one. Right away you're likely dealing with scammers who only pretend to have an ''opt-out'' provision for the illusion of legitimacy. Just as when one replies in any way to email spam, the first thing any response tells the phone scammer is that yours is a functional phone number which a live person just might respond to again. That is how your phone numbers become commodities, shared with and sold off to other criminals.
Please describe what the callers want and maybe a more helpful response will come along.
''It is very obvious that the National Do Not Call Registry does not work!''
No, CFW, what's very obvious is that the public education system you supposedly graduated from has failed you, specifically in English reading comprehension and critical reasoning. Here's the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Fine and dandy. Can we please stop crabbing about no-call lists and finally describe the calls now that this thread is nearly a year old?
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Hipson, you are likely to find the calls are placed by a commercial fundraiser, such as Associated Community Services, Dial America, Donor Services Group, Harris, InfoCision, MDS, and TeleFund. As commercial entities, these hired call centers are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
In a comment from Jan 2012 linked below, find the simple steps I took to rid myself of a major pain boiler room by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
Holdren, no one in ''the government'' or the courts will consider charity calls ''harassment'' until you personally take away the right to ring your phones.
Sharer, your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
Your local police will take no interest in a civil matter with a firm which has the same legal right to call you as any other surveyor. How do you intend to prove *harassment* when you can't even spell it, much less the word ''before''?
Here's the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Fever, your caller does not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
If you are receiving repeated, misdirected, and/or abusive calls from a third party debt collector, you may find relief in the provisions of the FDCPA, the federal law which regulates collector behavior and provides you simple tools for your own defense. It grants you control of how you are contacted, the right to dispute debt claims, and the means to sue at low cost.
Official-type material on US federal collection law:
ftc.gov
consumerfinance.gov
Reports to the FTC and attorneys general would be helpful. Beefing and moaning here where your callers are not reading is not helping. It is unwise, Mr. Richmond, to publish a phone number you meant to protect in an open forum where any data harvester and scammer can find it.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Raoul, there's a big difference between a ''worthless'' regulator and one whith stretched resources. The FTC has more on its plate than creepy junk callers, but is meeting to address the problem in just over a week.
Agency Announces Robocall Summit to be Held October 18 in Washington, DC
ftc.gov
Jack, we've had trashy illegal callers regardless of which party rules Congress and the White House. The fraud and theft which results is a widespread problem, but until they cause mass death they will always take a backseat to fights over oil company subsidies, undeclared wars, and forcing school children to be taught that Jesus Christ owned a pet dinosaur.
That's nice, but the credit reprice scam calls are illegal whether or not you have DNC-registered numbers. Verbal demands and keypresses are not going to stop criminals with autodialers in any case. Those false ''opt-out'' provisions are only there to create an illusion of legitimacy.
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
I believe you're meant to submit sensitive data to a false website or otherwise create a security lapse. When overpaid for an item by paper check, the idea is to have you send back the difference and stick you with the bank penalties when the check bounces like a golf ball core on cement.
Before you do any more advising, Ken, review the rules YOU AGREED TO when you registered with federal DNC, which I pointed to here in late August.
Q&A: The National Do Not Call Registry
ftc.gov
A direct ''shut up'' to the call center was otherwise the correct move, as I also discussed prior.
... and DJ is one who doesn't believe in comprehending the rules of a service before signing on. Here's the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
As for the other common whine from ''S'', a nuisance caller with an autodialer cannot ''get the message'' or ''take the hint'' you have not delivered. You have to demand an end to the calls DIRECTLY.
The Do Not Call registry is not a defense shield and not a sentry on duty. It's a blanket opt-out mechanism for sales calls which works passively. You were never promised anything more. It's worked wonders to limit calls from honest businesses. No law or program is going to do the same for criminals with autodialers, particularly while they remain hidden behind shell companies, cheap VOIP, and spoofed numbers.
FTC advice on junk callers with autodialers
ftc.gov
It's your job to ''make it stop'', not mine, and not anyone else reading this. Job One is to identify your caller, which would help other readers.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
''Good luck as the situation unfolds'' is by now an infamous talk-off line used broadly by these faux collection criminals. There could be a nationwide storm of FDCPA suits in the US for their ugly threats, except that most of the thugs are safely an ocean away in India and Pakistan.
FTC alert: Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
Why is it that 99% of the time a bigot can't keep his damn trap shut?
Wolfknife, I plainly linked to the DNC FAQ I was referring to. Toward the bottom it explains what happens to complaints and how they may be used. It's by far simpler to read than the average contract. Would the extra mouse click have killed you? I just think to avoid frustration, and potential swindles, it's better to make informed decisions than uninformed leaps of hope. Sorry if what I'm suggesting makes too much work for you.
Fine, JJ .... Drop your registration tomorrow and enjoy the new flood of sales calls. It'll be like 2002 all over again, when you had to chase down every single caller to revoke contact permission.
I'd almost forgotten that both DirecTV and Dish Network have been sued by the FTC more than once for Telemarketing Sales Rule violations.
Consumers Asked DISH Network to Leave Them Alone, But FTC Says Calls Kept Coming
ftc.gov
DirecTV, Comcast fined for violating call rules
cedmagazine.com
This is extortion dressed as collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Blocking and ignoring collection contact does not stop the calls at their source and is a good way to attract a lawsuit. Documenting and recording those calls is a good way to help preserve your rights and lay the bricks for your own lawsuit if your rights are denied.
Official-type material on US federal collection law:
ftc.gov
consumerfinance.gov
I'd say it means the scammers are brazen with their spoofing.
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Here's the verdict straight from Microsoft:
Avoid tech support phone scams
microsoft.com
Strange call pretending to be from Microsoft tech support
answers.microsoft.com
Some relief came the first week in October 2012 as the FTC spanked whole gangs of these creeps with huge damage awards.
FTC Halts Massive Tech Support Scams
ftc.gov
How nice for you. Now would someone like to describe a phone call using this number?
A scammer gives an ''opt-out'' provision only for the illusion of legitimacy. Just as when one replies in any way to email spam, the first thing any response tells the phone scammer is that yours is a functional phone number which a live person just might respond to again. That is how your phone numbers become commodities, shared with and sold off to other criminals.
Keep reporting those calls. The FTC has choked or stopped several credit reprice scam shops since late 2009. Last month a gang in Atlanta was sent to prison. Without complaints there can be no enforcement.
Adams Sentenced To Over 17 Years In Prison For Multi-Million Dollar Telemarketing Fraud Scheme
justice.gov
Credit Card Interest Rate Reduction Scams
ftc.gov
This is extortion dressed as debt collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Jack says debt collector, all the 800Notes comments say surveyor. Either way there is no room for a DNC complaint. The federal Do-Not-Call registry exists to help enforce the Telemarketing Sales Rule. Please note the operative term ''marketing''. Here are the DNC service terms you were supposed to review at registration time:
Q&A: The National Do Not Call Registry
ftc.gov
HA! I forgot about that one.
Call him a cab ..... Call him on the carpet ..... Where's Gene Rayburn and the Match Game panel when you need them?
Cheryl, your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. To halt the collection calls you must give notice *directly*.
My advice for a ''not me'' case can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
An American accent is a plus? This one collection agency has changed its name *seven times* to barely stay ahead of the complaints against the illegal thuglike behavior of its reps.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Your wish has been fulfilled several times, John. These are recent FTC actions:
FTC Action Puts Robocallers Out of the Telemarketing Business
ftc.gov
FTC Shuts Down Robocallers Who Claimed to Reduce Credit Card Interest Rates
ftc.gov
FTC Charges Telemarketers with Illegal Robocalling
ftc.gov
Here are similar credit reprice scammers in Atlanta who were sent to prison last month:
Jury Convicts Woman In $25 Million Nationwide Telemarketing Fraud Scheme
justice.gov
Adams Sentenced To Over 17 Years In Prison For Multi-Million Dollar Telemarketing Fraud Scheme
justice.gov
This sounds like debt collection, or perhaps we should say extortion dressed as collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Dennis, I'm sure the scammers know very well to expect a low response rate. But then their overhead is so low they don't need a high response to turn a profit. It's the same buckshot theory business model as in email spam.
Mary, it should be plain by now that verbal demands and keypresses are not going to stop criminals with autodialers. Those false ''opt-out'' provisions are only there to create an illusion of legitimacy. Just as when one replies in any way to email spam, the first thing any response tells the phone scammer is that yours is a functional phone number which a live person just might respond to again. That is how your phone numbers become commodities, shared with and sold off to other criminals.
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
The other caller databases come up empty. Hassling you at your PoE is a common tactic of debt collectors.
If my hunch is good, you'll want to study your federal rights.
ftc.gov
consumerfinance.gov
Ah, now it's even worse. A flimsy survey with a sales purpose is a sales call per the Telemarketing Sales Rule. Such a call does not meet DNC exemption, and it's dirty pool besides. In previous months the same scam was run by the same bunch under shifting names -- "Political Opinions of America", "Political Survey Group", and "Independent Survey Group" being the recent masks.
I'd meant to write "autodialer" last time here. Darn keyboard must have wiggled ...
The debtor is you, Dead Air. The original *creditor* is what you meant, and it will not be likely to sell out its hired collection agency. If you attempt a direct contact or payment, you'll be either marched straight to LTD or your ''direct'' payment will be quietly split with LTD per their agreement. If your OC sold your debt outright, it's long gone from the picture and will never see a penny.
Maybe you'll want to study your federal rights before you run with any more faulty assumptions.
ftc.gov
consumerfinance.gov
Tonia, your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Federal law entitles you to get a collector's business name on demand even if you have not identified as an alleged debtor.
ftc.gov
800Notes and WhoCallsMe each have a number of comments.
No argument with any of your advice ... I'm guessing this is from another South Asian criminal shop, which means that its stated business name would not much matter.
FTC alert: Who's Calling? That Debt Collector Could Be a Fake
ftc.gov
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
Maybe this is one of those default phone numbers from a service which is prone to abuse. The following is for those of you getting fake PC techs ....
(2846436572) whocalled.us
Here's the verdict straight from Microsoft:
Avoid tech support phone scams
microsoft.com
Strange call pretending to be from Microsoft tech support
answers.microsoft.com
Some relief came the first week in October 2012 as the FTC spanked whole gangs of these creeps with huge damage awards.
FTC Halts Massive Tech Support Scams
ftc.gov
BQ, federal law sets 08:00 in your time zone as the starting time for both debt collection and sales calls, unless you've given notice otherwise.
Unsurprisingly, Tracy C was way off target. The federal Do-Not-Call registry exists to help enforce the Telemarketing Sales Rule. Please note the operative term ''marketing''. A debt collector is not a sales person. Here are the DNC service terms you were supposed to review at registration time:
Q&A: The National Do Not Call Registry
ftc.gov
Official-type material on US federal collection law which *does* apply:
ftc.gov
consumerfinance.gov
Beth, what exactly would you like your fellow readers to do to ''STOP THESE CALLERS''? You have to help stop it yourself, by reporting to the FTC and attorneys general, and contributing what you know to sites like this.
Which ''Credit Management''? There are two or three I know of.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
What bothers you and what should be stopped? These database sites are for call recipients to share their experience and optionally offer advice. They don't work until you contribute.
Kish, if you're done throwing tantrums and browbeating comments from three and four years ago, let's do examine what you're shilling for. MCCS, ostensibly an original creditor, has a complaint trail a mile long for collection practices which rival that of the worst third party lawbreakers. Meanwhile Macy's parent Federated Department Stores has some weirdly incestuous relationship with Citi Group. The confusion is understandable. This is something I last wrote about in March 2011.
(7275565492) whocalled.us
Those who live in enlightened states with collection laws that apply to original creditors should not hesitate to learn their rights and sue MCCS into submission when necessary. It should also never be taken on faith that the business name one hears or sees is genuine. If a third party collector apes MCCS or MCCS pretends to be what it's not, federal law (FDCPA) then applies.
Official-type material on US federal collection law:
ftc.gov
consumerfinance.gov
Mike, even having the caveat of ''if the calls continue'' should suggest that web forms and phone calls are NOT reliable means of revoking a debt collector's permission to call. Those methods provide no proof that one's demands were heard. USPS CMRR does, as I discussed here eleven months ago. With a mint green card in hand there is only one response to further phone calls: a civil summons and complaint!
DBH, FTC complaints are fine for helping others, but do not address *your particular problem*. You can't sit waiting for a rescuer when you were given a whole set of laws designed for YOU to enforce. Here's the CFPB crib sheet:
consumerfinance.gov
Ms. Madruga, your caller does not maintain this site or this web page. You will not get compliance with your orders until you deliver them DIRECTLY to your caller. It is unwise to publish a phone number you meant to protect in an open forum where any data harvester and scammer can find it. Now you can expect more nuisance calls than ever.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
The list view above has always limited us to one report per day. Since the idea was to create a geographic survey of call activity through ZIP code submissions, I think the limiter is there to prevent a sort of ballot stuffing.
Anyway, the FTC has just this week spanked a whole bunch of these fake PC techs for hundreds of millions in court judgments.
FTC Halts Massive Tech Support Scams
ftc.gov
''Even when I hang up''?! How is that the same as actually saying ''Add this number to your Do Not Call list''? The Do Not Call registry, what I presume you mean by ''no call'', does not exist to vaguely ''take care of this''. It provides opt-out from sales callers, which comments elsewhere indicate are NOT using this number.
Here is the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Lou, it's your job to ''stop this caller'' for your own self.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Anthony, stop arguing and put the agency on notice. My advice for a ''not me'' case can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
Official-type material on US federal collection law:
ftc.gov
consumerfinance.gov
K, please cite the law which compels surveyors to screen for mobile phone numbers.
Ed, what exactly would you like your fellow readers to do to ''PLEASE STOP THIS COMPANY''? You have to help stop it yourself, by reporting to the FTC and attorneys general, and contributing what you know to sites like this. If you can corner the caller, tell them *directly* what you want. Even better if you can do so by Certified Mail.
The FTC never promised you a magic phone call shield, only a blanket opt-out mechanism.
Q&A: The National Do Not Call Registry
ftc.gov
It should be plain by now that verbal demands and keypresses are not going to stop criminals with autodialers. Those false ''opt-out'' provisions are only there to create an illusion of legitimacy.
FTC advice on junk callers with autodialers
ftc.gov
Sounds like a ''Foti'' style debt collection call, Julie. You're caught in a skip trace dragnet. My advice for a ''not me'' case can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
Official-type material on US federal collection law, in case someone reading here might be an alleged debtor:
ftc.gov
consumerfinance.gov
This could be the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Here's the verdict straight from Microsoft:
Avoid tech support phone scams
microsoft.com
Strange call pretending to be from Microsoft tech support
answers.microsoft.com
At most, Marsha, you've alerted the scammers that yours is a phone number where someone is likely to respond, therefore the calls will continue apace.
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
Receivables Performance Management is the likely full name. ''Receivable'' is only a polysyllabic term for ''debt account'', which means your DNC complaints are for naught.
My advice for a ''not me'' case like Joe can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
Those who may possibly be held liable for some old debt should follow my ''Four-and-a-half D's'' .... Document, Document, Debunk, Dispute, and Defend. That means knowing you have rights and options and how to use them. You can start with official-type material on US federal collection law:
ftc.gov
consumerfinance.gov
Jessica, it should be plain by now that verbal demands and keypresses are not going to stop criminals with autodialers. The FTC is well aware of this, and will be inviting ideas for a technological defense to be aired at the Autumn summit announced in July.
Agency Announces Robocall Summit to be Held October 18 in Washington, DC
ftc.gov
Sarah, your question was already answered in my comment from over a month ago and from Rob before me. It's only two posts down from yours, see?
Here's the verdict straight from Microsoft:
Avoid tech support phone scams
microsoft.com
Strange call pretending to be from Microsoft tech support
answers.microsoft.com
The typical local Mayberry PD doesn't want to touch a civil problem, anyway. They're not trained for phone scams, and really the person in the best position to defend a phone number is its holder.
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Here's the verdict straight from Microsoft:
Avoid tech support phone scams
microsoft.com
Strange call pretending to be from Microsoft tech support
answers.microsoft.com
Speaking of being ''Not Who They Claim To Be'', Alex Copeland is not ''Too Smart'' if he thinks changing aliases makes his line of crap any less spam-like. The Only Response Alex Copeland Makes To Every Kind Of Call In This Asinine Capitalized Text Style Is To ''Always Answer'' ....
.... even though many telemarketers are paid for a completed call. If call centers were that concerned about their telco bills they would not consider the phone an ideal instrument to get them paid more. The only ones helped by ''always answering'' are the scammers. Makes you wonder about Copeland's stake in consistently giving such faulty advice.
More notes on Copeland's dubious advice are found here from August 2011:
whocalled.us
Just to be clear, I don't perceive Arbitron to be fraudulent, but clearly the firm's call patterns create annoyance.
Alf, it would be more productive to spread your reports to the FTC and attorneys general. Local PD generally doesn't want to touch a civil problem. To get your issue raised to obvious harassment and a TCPA case, you'll have to get the call center locked under your cease-communication notice via USPS CMRR. That will be impossible if this is another South Asian scammer nest.
CH, leaning an elbow on your keyboard is doing nothing to solve the problem. One more time, your callers are not reading this and not in control of any part of this website.
Ms. Robinson, stamping your feet here and wailing ''I want them to stop'' every time your phone rings isn't doing you or the readers any good. (whocalled.us)
These forums are for call recipients to share their experience and optionally offer advice. They don't function until *you* contribute.
The magic phrase you want for salesmen, if I can infer that from the listings above, is ''Place my number *on* your Do Not Call list''.
A single comment on 800Notes cites debt collection agency Asset Recovery Solutions. I would presume it has no call center within Connecticut, which makes this a spoof or some other means of fooling you into answering. This I consider deceptive practice and thus violating the FDCPA. Your mom is being pestered to flush you out. Probably your own current phone number is already known. They will call it ''skip tracing'' but I call that deceptive too.
Official-type material on US federal collection law:
ftc.gov
consumerfinance.gov
Cue up the Jedi Master Yoda quote: ''Try not! Do .. or do not! There is no try.''
That's okay, the scammer wasn't going to reprice those credit accounts anyway. They'll find some way of taking your money if you let them.
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
What's your plan for when the collector resumes calling you next week or so? Right now you can't prove your ''shut up'' was delivered. This is just the sort of thing Certified Mail is for.
By the way, Revenue Cycle rebranded as Optimum Outcomes in May 2012 following a new capital owner the prior year.
oorcm.com
Official-type material on US federal collection law:
ftc.gov
consumerfinance.gov
Fun facts:
When still known as Academy Collection Service, this agency in November 2008 was spanked for $2.25 million by the FTC for chronic violation of debtors' rights. This remains among the highest penalties ever handed to a debt collector. Shortly thereafter ACS rebranded as Monarch Recovery Management. It did not take them long to attract a new batch of Fair Debt lawsuits since then. ACS or MRM or whatever name it likes needs to be sued by each of you it decides to abuse.
Nationwide Debt Collector Will Pay $2.25 Million to Settle FTC Charges [press release]
ftc.gov
Official-type material on US federal collection law:
ftc.gov
consumerfinance.gov
Comments on WhoCallsMe cite debt collection agency Monarch Recovery Management. You're likely being used to shame your ex-SIL to come out of hiding, while MRM already has her current phone number. But they will call this skip tracing anyway. An agency rep can be rude and demanding to a point, but legally cannot abuse or harass you.
My advice for a ''not me'' case like yourself can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
This sounds like debt collection, or perhaps we should say extortion dressed as collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Action, now that you've practiced your no-call request here, deliver it to the actual caller, which does not maintain this site or this web page.
Here is some official-type reading on federal laws for debt collection:
ftc.gov
consumerfinance.gov
LaborSMART hires SPAMMERS for cheap SEO.
No, you need good English lessons.
Kim, your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
FTC advice on junk callers with autodialers
ftc.gov
MS, ''to *whom* it may concern'' is not going to read or obey your demands here. These forums are for call recipients to share their experience and optionally offer advice, like Slebron did just before you. Your callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
So don't return the call. Nothing compels you to. But you'd be advised to respond on paper if the collector *thinks* there's a debt with your name on it, or thinks you can help locate someone else and won't stop calling until you ''fess up''.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
It might help if you described ''these mystery calls'', which is what these database sites are for.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Carl, your picket fence of exclamation points isn't helping, and neither is making your demands here. Your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Before anyone starts crying ''Do Not Call list'', here are the terms *you agreed to* and were prompted to read when you registered:
Q&A: The National Do Not Call Registry
ftc.gov
DMH .... Would you like to chase down every single sales shop and revoke their permission to call you? That's how it was a decade ago before the DNC registry was launched to assist enforcement of the Telemarketing Sales Rule. The program still works as intended, and quite well with domestic telemarketers who care about staying out of trouble.
The issue now is not a failure of law but a technological gap. Cheap VOIP service and Caller ID spoofing were not available as tools of concealment to phone scammers when the DNC program was established. The FTC is well aware of this, and will be inviting ideas for a technological defense to be aired at the Autumn summit announced in July.
Agency Announces Robocall Summit to be Held October 18 in Washington, DC
ftc.gov
That's right, Terryl, ''they will not stop'' until you MAKE them stop, on paper like I told everyone two whole years ago and four comments prior.
My advice for a ''not me'' case can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
I love how the shill posting behind Terryl can't even spell his own employer's name, much less ''weasel'' ... an apt description of its typical phone jockey.
Tired, you're not helpless as an employer. In fact, you get special mention in the FDCPA. As I discussed here in February, hostile skip tracing is common from this industry. Part of the scthick is to insist you're a liar until you either give yourself up or open the broom closet where the alleged debtor is supposedly hiding.
That sort of hounding with layers of cursing and abuse is illegal. You've a cause of action to spank RPM and the individual reps in court. The next official-type links will start you on your homework.
ftc.gov
consumerfinance.gov
Verbal demands are totally useless against your attack dogs, so you need to move to a paper trail as I've also discussed before. Save copies of all phone calls if you have a recording system and take copious notes every time you have an encounter. You are gathering evidence which you will need badly.
You are likely to find the calls are placed by a commercial fundraiser, such as Associated Community Services, Dial America, Donor Services Group, Harris, InfoCision, MDS, and TeleFund. As commercial entities, these hired call centers are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
March of Dimes has been a longtime client of InfoCision, but that may not be an exclusive deal. In a comment from Jan 2012 linked below, find the simple steps I took to rid myself of that major pain boiler room by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
ComputerGuy speaks truth .... Here's the verdict straight from Microsoft:
Avoid tech support phone scams
microsoft.com
Strange call pretending to be from Microsoft tech support
answers.microsoft.com
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
CC: From this story and those on the 800Notes thread you've also seen, I was about to write this off as another South Asian fake PDL thug. But a usually reliable consumer forum pegged an Oregon address a few years ago.
Davis Law Firm (Oregon) - threatening to sue me
debtconsolidationcare.com
You and others reporting in have endured numerous FDCPA violations. Hope that intel leads to an address you all can serve a summons.
95% chance that ''MoD'' is short for March of Dimes. The call source may be commercial fundraiser InfoCision in Akron. You might want to be certain you did not misreport the area code.
(9142942395) whocalled.us
Your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Carlos, what exactly would you like your fellow readers to do to ''STOP THIS FRAUD''? You have to help stop it yourself, by reporting to the FTC and attorneys general.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
I infer that the ruse as reported here tries to fool you into thinking the caller has an established relationship, through some vague ''survey'' you have supposedly forgotten which provided written consent to call. Do be mindful that this is exactly the business model of one major pain telemarketer, Worldwide Commerce Associates, which tricks you into consenting to sales calls through contest and survey forms.
Okay, I won't call you a freak. I won't call you Shirley, either.
How nice for you. Now would someone like to describe a phone call using this number?
Why, you gonna pay me for the attention you're begging?
The ''StopDebtCollectorsHarassment'' domain is one of several managed by Centennial Law in Ventura, CA. Centennial is a paper mill law firm which spammed this website several hundred times in 2010. Its posts were poorly composed and full of misspellings and misleading statements about consumer rights. The object was to drive traffic to its own slap-dash website, on which nearly every page links to a ''violation report'' form which in reality is a prelude to a paid ''representation agreement''.
What Centennial wants is a fast payday from dead easy cases and to give lip service to actually defending your rights. The collectors find their efforts laughable and I find their whole operation fairly sleazy. Many of the problems they want to ''handle'' don't even require a lawyer, just a little work and Certified mail fees -- the ''things you can do to stop them from calling'' being a prime example.
You will note that a prior commentor here couldn't be bothered to understand his rights or unlearn his faulty assumptions, so kept coming back here to complain about Van Ru's calls over the course of seven months. Sitting still and fuming isn't getting the job done. Filing a complaint and waiting for a hero doesn't solve your problem. Paying a sloppy spammer a premium to send cookie-cut letters could place you in a worse fix than ever. If you want it done right, do the homework and take charge yourself!
Here are the official resources to get you started:
ftc.gov
consumerfinance.gov
Maybe where you live, Diana, ''Sunday morning phones calls are illegal''. The Telemarketing Sales Rule and the Telephone Consumer Protection Act say otherwise. What makes these calls much more broadly violative is when they reach numbers registered with federal and state ''no-call'' lists. What makes them illegal everywhere is the fact that canned sales calls are being delivered via sutodialer.
Telemarketing Sales Rule
business.ftc.gov
A debt collector should not be repeatedly pumping you for information, if that's what you meant. They get one call to ''locate'' the alleged debtor, unless they consider your response faulty, which many do. Often they are ''locating'' someone who is already found, to create false shame. That's illegal, as is discussing the debt account with the wrong person.
relevant federal laws
ftc.gov
consumerfinance.gov
Brenda, the DNC registry can't help you. The federal Do-Not-Call registry exists to help enforce the Telemarketing Sales Rule. Please note the operative term ''marketing''. A debt collector is not a sales person. Here are the DNC service terms you were supposed to review at registration time:
Q&A: The National Do Not Call Registry
ftc.gov
My advice for a ''not me'' case can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
It's a debt collection agency, and reportedly a hostile one.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Suzy, your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
Making your plea twice as absurd, this all-zero phone number is the all-time lamest spoof which can be and has been used by an infinite number of scammers. Reading but a few of the thousand-and-change comments prior to yours would have told you that.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
That's right Fred, ''du gubment'', specifically the FTC, doesn't do nothing to control illegal callers. It does SOMEthing instead, such as collecting your complaints and spanking the worst violators in federal lawsuits. They can't do anything while YOU do nothing, apart from moaning about how ''the govt don't do nothing''.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Jesee, your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Your ''Legal Actions'' will be extremely limited if you can't find your caller within US borders, as is often the case with credit reprice scammers.
The fake utility callers are hardly ''above the law'', but like many phone scammers they have raced ahead of it with cheap VOIP and number spoofing.
FTC advice on junk callers with autodialers
ftc.gov
RW, your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. Criminals with autodialers in South Asia won't obey your demands in any case.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
FTC advice on junk callers with autodialers
ftc.gov
Comments elsewhere cite Mid-Continent Credit Services, a debt collection agency in Wichita. The FCC has almost no jurisdiction and the DNC registry has zero bearing. The federal Do-Not-Call registry exists to help enforce the Telemarketing Sales Rule. Please note the operative term ''marketing''. A debt collector is not a sales person. Here are the DNC service terms you were supposed to review at registration time:
Q&A: The National Do Not Call Registry
ftc.gov
As to not volunteering a business name, the federal law which *does* apply does not compel a MidCCS rep to give up a business name until you ask for it. Like all collectors they have to respect an alleged debtor's privacy and avoid spilling too much to the wrong person. That said, this agency is reportedly prone to break other rules just like most of their industry peers.
. . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Fed Up: Your DNC registration is a blanket opt-out from sales callers who care about staying legal. Criminals with autodialers in South Asia don't care at all about your rights. Also, the FCC is not the only regulator in town. File complaints with the FTC and attorneys general.
A scammer gives an ''opt-out'' provision only for the illusion of legitimacy. Just as when one replies in any way to email spam, the first thing any response tells the phone scammer is that yours is a functional phone number which a live person just might respond to again. That is how your phone numbers become commodities, shared with and sold off to other criminals.
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
Barbara, your DNC registration is a blanket opt-out from sales callers who care about staying legal. Criminals with autodialers in South Asia don't care at all about your rights. File complaints with the FTC and attorneys general.
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
Comments elsewhere cite ''WCA'', the acronym for Worldwide Commerce Associates. If you are getting their calls, there is a very good chance that YOU INVITED them, even if unwittingly. The next link explains more.
(6093189538) whocalled.us
Comments elsewhere cite collection calls for Old Navy accounts, which are serviced by GE Capital Retail Bank, fka GE Money Bank. If the calls are from in-house collectors, only state collection laws can help you control them if you have any applicable to original creditors. Here's the dope on federal laws in play if the caller is a third party or GE tries to disguise itself ....
ftc.gov
consumerfinance.gov
Daisy, your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
As wls508 has observed this to be a Bobsled number, identifying the callers using it is simply not possible without engaging the caller to some extent. Google Voice has a similar feature and a similar problem with service abuse.
Thank you Ron, for the keyboard sewage.
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Here's the verdict straight from Microsoft:
Avoid tech support phone scams
microsoft.com
Strange call pretending to be from Microsoft tech support
answers.microsoft.com
Joe, your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
These forums are for call recipients to share their experience and optionally offer advice. They are *NOT* direct open channels to the phone bank boiler rooms we comment upon.
American Diabetes has indeed been an InfoCision client. If the call center rep won't tell you as required which commercial fundraiser pays her salary, there are ways to find out. A charity call campaign must usually be cleared through some agency or regulator in your state, and many states make activity reports available online. They often reveal a specified period of weeks or months in which the group is permitted to solicit, sometimes tracking well with the observations on these call forums. Find those reports and you may find your call source, not to mention a local regulator to advise of your displeasure.
Late last year I banished InfoCision from our phone lines by taking my gripes to its doorstep. My investment in USPS fees and paper was less than six dollars and the solution is permanent. InfoCision's general counsel may correctly infer that its next phone call on behalf of *any* client, not just ADA, will be answered with a summons and complaint. Thus far, not a peep has been heard from the pride of Akron.
Meantime, you sunk about eighteen times what I spent into this year's blocking gadget darling, the pests can continue calling for any one of their dozens of very profitable ''charity'' clients, you have to keep identifying the ever-shifting inbound numbers and updating the device, and you can't sue for relief if the problem worsens and/or your geegaw goes ''tilt'' due to a finite blacklist capacity.
Linked below is my story of politely rubbing the call center's face in federal laws. Do note that I never rely on verbal cease-communication demands, and the steps I have outlined may be applied to any commercial fundraiser.
(9018819984) whocalled.us
So who are ''they''? What category of caller do you mean? You know there are some callers which must obey privacy statutes and AVOID self-identification, right?
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Here's the verdict straight from Microsoft:
Avoid tech support phone scams
microsoft.com
Strange call pretending to be from Microsoft tech support
answers.microsoft.com
People, it should be plain by now that verbal demands and keypresses are not going to stop criminals with autodialers. Those false ''opt-out'' provisions are only there to create an illusion of legitimacy.
FTC advice on junk callers with autodialers
ftc.gov
Who are ''these people''? If you can provide a business name and/or details on the caller's stated purpose, you might get a more helpful response. The magic phrase for sales callers is NOT ''take me off'', but ''Add this number to your Do Not Call list''.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Bill, it would help others if you identified ''these people''. 800Notes comments roundly cite debt collection agency iQor aka Allied Interstate. Please confirm.
These are lawbreaking junk debt bottom feeders, and this is not the first time I've heard of them chasing an account dating to the Reagan administration. You don't owe them explanations any more than money. They have owed you a dunning letter promptly after the first contact, else they violated federal law. You must stop arguing with those fools on the phone and get on a paper trail.
You must also stop trying to prove your case. They don't want your stories, they just want your money, truth and evidence be damned. The burden of proof is theirs, and it's a sure bet they won't have any. There are two ways you could play this, depending on your patience.
1) Send a ''cease communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, who will explain how you can do some legal damage if that notice is ignored. See my comment from 29 August 2012 in this thread for more:
(8773052082) whocalled.us
2) Send a written dispute, in which you demand validation and state that phone calls are ''inconvenient''. Then sit and wait. See if they keep calling. Watch your mail for more payment demands. Sooner or later AI is prone to doing something stupid which will give you a cause of action per FDCPA. They'll have to pay you and your lawyer for the grief they've given you for so long, though note that only the past year of incidents will count toward your damage award.
official-type reading on the FDCPA:
ftc.gov
consumerfinance.gov
FK, your DNC registration will never be seen or acknowledged by these phone scammers, and legitimate sales callers get 30 free days to bomb your phone. If you'd read the federal DNC terms like you were supposed to, you would know were not promised a magical shield which repels all unwanted callers.
Q&A: The National Do Not Call Registry
ftc.gov
Hope is a flimsy shelter against credit reprice scammers. All you've done is to signal that yours is a functional phone number which a live person just might respond to again. That is how your phone numbers become commodities, shared with and sold off to other criminals.
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
FTC advice on junk callers with autodialers
ftc.gov
The goal is not merely software sales but to exploit your system. This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Here's the verdict straight from Microsoft:
Avoid tech support phone scams
microsoft.com
Strange call pretending to be from Microsoft tech support
answers.microsoft.com
Doesn't matter if the sales call originates in New Delhi or Dallas or a block from your house. If your number is DNC-registered, the sales call violates the Telemarketing Sales Rule. Spoofing a local number only compounds the problem.
Why do you need to wait for call number zillion-and-one to file complaints? Weren't the first five or ten to your home and PoE enough? You might want to determine if the collector is a third party, thus subject to FDCPA. In any case, send the call source a ''cease communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, who will explain how you can do some damage if that notice is ignored.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Jane, a charity and its hired call center both want your money. What other reason would you like for the calls? That's nice to know you'd registered your numbers with the federal DNC. Maybe it's about time you read the terms *you agreed to*, as you were invited to do on the registration website. (See items 28 through 32.)
Q&A: The National Do Not Call Registry
ftc.gov
You are likely to find the calls are placed by a commercial fundraiser, such as Associated Community Services, Dial America, Donor Services Group, Harris, InfoCision, MDS, and TeleFund. As commercial entities, these hired call centers are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
In a comment from Jan 2012 linked below, find the simple steps I took to rid myself of a major pain boiler room by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
Craig, since you insist on playing invisible, AACC is technically allowed to call everyone and the neighbor's dog to ''locate'' you until told to stop, preferably on Certified Mailed paper. You might want to poll them for what they were told about your problem, since it is illegal for AACC to shame you through excessive disclosures to third parties, and this collector has been known to do so.
In fact, AACC has routinely broken about every part of federal collections law, and was spanked by the FTC in January.
Under FTC Settlement, Debt Buyer Agrees to Pay $2.5 Million for Alleged Consumer Deception
ftc.gov
This case inspired a brand new FTC alert which was frankly overdue, given that consumer watchdogs have criticized the illegal antics of volume debt buyers for years.
Time-Barred Debts: Understanding Your Rights When It Comes to Old Debts
ftc.gov
Shelly, the FTC does file suit against the worst illegal callers, when they can be cornered. Cheap VOIP service and Caller ID spoofing were not available as tools of concealment to phone scammers when the DNC program was established. The FTC is well aware of this, and will be inviting ideas for a technological defense to be aired at the Autumn summit announced in July.
Agency Announces Robocall Summit to be Held October 18 in Washington, DC
ftc.gov
it should be plain by now that verbal demands and keypresses are not going to stop criminals with autodialers. Those false ''opt-out'' provisions are only there to create an illusion of legitimacy. Just as when one replies in any way to email spam, the first thing any response tells the phone scammer is that yours is a functional phone number which a live person just might respond to again. That is how your phone numbers become commodities, shared with and sold off to other criminals.
Not happy to see another stupid spammer changing user names and making inane remarks.
Uuuuh ... Jerome and Nunya, you *could* try actually telling the caller to stop. If the surveyor proves stubborn I would recommend a ''cease communication'' notice via USPS Certified with return card.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Judy, you and Vinny apparently sign onto services without bothering to understand their terms and limitations. Here's the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Shirley, you could maybe follow my link from a month ago and find your own answers.
Molly, see my comment from 24 Sep.
Blah, have you not heard the phrase, ''What you permit you encourage''? If we don't report violative calls to the FTC and attorneys general and the DNC database and any other valid complaint desk, it's as good as condoning the nuisance calls.
As for a technological defense, I consider it a measure of last resort after direct confrontation and court action. But a direct approach is not always possible when the call center is in a foreign country and/or cannot be found without an extremely costly effort. Hardware blocking gadgets are soon overwhelmed, to be sure. What's needed is something flexible with unlimited capacity, like the caller management features available on a good VOIP service .... incidentally like the ones the scammers are using.
Oh, right, and ''serious'' debt collectors *never* file lawsuits based on little or no proof, not more than a few thousand times a week, anyway. Given the trigger words ''charges'' and ''serve papers'' in this she-clown's script, I'm leaning toward a ''zero proof'' status. If this bimbo is within US borders, she and her boss can be named in a *real* lawsuit for such deception and coercion.
Another take on the FDCPA from the CFPB:
consumerfinance.gov
Ms. Unger, your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller. The phrase is ''Do Not Call'' list, no past tense.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
yes, and we all know how diligent everyone is who signs onto a no-call list, carefully reading about its terms and limitations so that no one ever complains for the wrong reason .....
Q&A: The National Do Not Call Registry
ftc.gov
We also know of the consistent due diligence shown by users of database sites like this, where the correction for their faulty assumptions could be found -- oh, let's say six little posts and two years prior to their arrival.
Ms. Diaz, your scam call and SMS source does not maintain this site or this web page. The scammer is not likely to ever stop and you should not respond directly. In any case, no caller can magically determine which numbers should not be called based on anonymous comments.
Some links to good advice on various forms of this bank account phishing scam, many with annotated examples:
More Fake Bank of America Malware Lures
spamwars.com
Phony Bank of America Alert Emails Link to Malware
hyphenet.com
Another Bank of America phishing scam
sites.udel.edu
Bank of America Alert
fraudwatchinternational.com
'Smishing' scammers may hit cellphones
usatoday.com
Too funny. The only ''moral law'' at issue is about a lying stooge reading from a script.
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Here's the verdict straight from Microsoft:
Avoid tech support phone scams
microsoft.com
Strange call pretending to be from Microsoft tech support
answers.microsoft.com
Ilya, what did I just say six days ago?! The name of this website in that header up there is ''Who Called Us'', NOT whatever utility serves your region! AGAIN, your caller does not maintain this site or this web page. Now that you've published your personal phone number, you can expect yet more trashy calls from more scammers.
Ron, Kar, and Tina have all discovered the awful truth that criminals with autodialers have no intention whatsoever of ceasing their calls. Those false ''opt-out'' provisions are only there to create an illusion of legitimacy. Just as when one replies in any way to email spam, the first thing any response tells the phone scammer is that yours is a functional phone number which a live person just might respond to again. That is how your phone numbers become commodities, shared with and sold off to other criminals.
The FTC's recent advisory says much the same thing.
ftc.gov
Yes, the old ''you must have filled a survey'' which is kept conveniently vague ... anything to create doubt that the dealer lacks a good reason to be forwarded telemarketer ''lead'' calls. Rhode Island is home to one of the worst culprits in the game of illegal alarm sales calls. My comments from two years ago in a WCU thread linked below fills in some background, and the ''Stop Tom'' site gives you an idea of the current messy state of the problem.
(4014010125) whocalled.us
stoptomwithhomeprotection.wordpress.com
Your verbal demands are useless in any case, Charles. Get on a Certified Mail paper trail if you want to be taken seriously.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Having a lot of your private information may only mean the caller's boss has paid to obtain it as a ''lead''. It does not prove you owe anything, nor does it prove any ''hot check'' or payday loan claim.
This is most likely extortion dressed as debt collection. Could be from the usual US lawbreaker or a fake collector from South Asia. On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
You and I lowly citizens can't sue these foreign criminals, Roy, which is part of what shields those phony operations. File complaints with the FTC and your attorney general. I think the FBI and Secret Service could use a few hundred more reports, too.
FBI Internet Crime Complaint Center (IC3):
ic3.gov
Secret Service (mandated to investigate all sorts of financial and electronic fraud)
secretservice.gov
One other attack vector is suggested in that PacTel blog I've cited. Find who controls the phone carriers and the relevant state regulators and give them all a talking-to. This is very similar to a well established method of fighting email spam, the goal of which is to deny the spammer its upstream provider.
Angry Bird: You are wasting your time trying to set a verbal cease-comm. Mistrust of any ''wrong number'' claim is standard procedure at all the rogue collection agencies. First, send a ''cease communication'' notice via USPS Certified with return card. I mentioned this response in this thread fifteen months ago. Here's some more detail on how I tell collection agencies to shove off, in a comment from 29 August 2012:
(8773052082) whocalled.us
Second, I would save copies of all messages and make a careful review and detailed notes on every CCS call you've received, and continue making notes DURING the next calls. Clean audio recording will also help. As a ''not me'' case, you get limited protection under the FDCPA. You may have causes of action to sue for relief since the reps decide that browbeating and insulting you will get them paid faster.
''Windows Department'' .... That's rich. Not a single fake PC tech scammer has ever displayed more than a kindergarten grade of technical knowledge. See this thread for more:
(2846436572) whocalled.us
Comments elsewhere point to another medical lawsuit cattle call from WCA, which jives with other recently reported phone numbers pushing the same offer. WCA is the acronym for Worldwide Commerce Associates. If you are getting their calls, there is a very good chance that YOU INVITED them, even if unwittingly. The next link explains more.
(6093189538) whocalled.us
Hear, hear, Helper. I cannot put a price to the number of times a nuisance call database like this has helped me unmask and debunk those callers which wanted to steal my money and/or abuse my rights.
By the way, here's a look at all the ''nothing'' regulators have done to control illegal nuisance callers. Please note there is more than one federal body at work. Hope you have a few free hours to read it all.
Enforcement of the Do Not Call Registry (summary, links)
ftc.gov
Enforcement Action Announcements - Alphabetical
ftc.gov
Press Releases - Chronological
ftc.gov
ABC, your school number is not on the scammer's ''list''. This sort of phone scammer doesn't need to compile one, but instead autodials every number in creation until some ninny falls for its ruse.
FTC advice on junk callers with autodialers
ftc.gov
Helen, no one reading this is ''sending'' you calls. Your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
WCA is the acronym for Worldwide Commerce Associates. If you are getting their calls, there is a very good chance that YOU INVITED them, even if unwittingly. The next link explains more.
(6093189538) whocalled.us
Ms. Barnes: Your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Continental Finance appears to be a subprime lender with a trail of complaints behind it, many regarding collection practices.
Fun facts: Debt collector West Asset Management, part of the Hanna family of scofflaw agencies, was fined $2.8 million in March 2011 by the FTC for chronic FDCPA violation, setting a new record high for the industry. WAM's crimes were no different from those of its peers: runaway skip tracing, abusive and hostile phone reps, illegal threats, privacy violation, ignoring 'no-call' demands, wrongful seizure of savings, outright lies .... on and on, practically every part of FDCPA trampled on like the collector's victims.
Leading Debt Collector Agrees to Pay Record $2.8 Million to Settle FTC Charges [press release]
ftc.gov
business.ftc.gov
My advice for a ''not me'' case can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
Going unlisted or unpublished is like hiding behind a bush from a killer with a tommy gun. Maybe his eyes can't find you, but his bullets can. Phone scammers like these credit reprice goons simply park an autodialer in the office and let it blast millions of numbers daily.
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
I think you meant ''attorney'', not that it means a real attorney was calling. You're right that a ''new'' phone number is usually recycled, and with it comes the flotsam of the prior holders. If the collector has no claim on you, send a ''cease communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, who will explain how you can do some damage if that notice is ignored.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
A few 800Notes comments point to telemarketer Worldwide Commerce Associates. If you are getting calls tagged with ''WCA'' or indicating that source, there is a very good chance that YOU INVITED the calls! See the linked thread:
(6093189538) whocalled.us
Dave, your caller does not maintain this site or this web page. Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Kenneth, your caller does not maintain this site or this web page. Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
While I agree it's ''your dime, your time'', if we all ''just hang up, hang up'' in all caps, the calls will not stop. Someone has to at least try to identify the junk call sources so they can be punished. Seeing the scammers driven from their offices and perhaps jailed will hardly be a waste of time.
A couple of commentors to 800Notes, where you've also posted today, believe the caller is a debt collector. If so, ranting about a no-call list is getting you nowhere. Ranting here in general is not stopping the calls.
The federal Do-Not-Call registry exists to help enforce the Telemarketing Sales Rule. Please note the operative term ''marketing''. A debt collector is not a sales person. Here are the DNC service terms you were supposed to review at registration time:
Q&A: The National Do Not Call Registry
ftc.gov
Here's the dope on federal laws which do apply, which you can use to limit or halt calls, avoid getting ripped off by scofflaw collectors, and sue them for relief if necessary.
ftc.gov
consumerfinance.gov
Business name, please?
I'll take some guesses from my debt collection agency roster:
Financial Asset Management Systems
First Financial Asset Management
Please obtain a business name stright from the caller. By federal law you cannot be refused this information. Here's some more about those laws:
ftc.gov
consumerfinance.gov
Elsewhere the name Alliance One is usually cited. It rather sounds like the collection rep was waiting for you to fill in the blanks and ''admit' to some debt. A debt collector needs a permissable purpose to pull your credit report, such as being assigned a debt account. This clown is vaguely claiming your aggregate of all debts makes you somehow liable to his boss. Maybe he has no valid debt claim, maybe never pulled your report. Somewhere in this mess I think you already have a FDCPA cause of action.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Carmen, your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Ryan, I don't know where you got your ''understanding'' of a ''$1,000 per incident fine''. $1K is the FDCPA statutory damage cap, awarded to a winning plaintiff *per action*, not per violation. FDCPA applies only to a third party debt collector, which a lender is not. You would have to catch an original creditor (OC) posing as something it's not before you have a FDCPA claim.
If you still want to litigate against the bank's collectors, you'll need a state collections law which covers an OC. You can also see if you have claims under TILA, UCC, or deceptive trade regs. Don't expect to get rich, though. Capital One bought most of the HSBC credit card portfolio this Spring, which includes the Orchard accounts, and they looooove going to court and punishing their debtors.
Most HSBC Credit Cards Become Capital One Credit Cards
cardhub.com
All said, keeping careful records and reporting to the FTC and attorneys general make a healthy response to a huge problem, mainly the general lack of control over hostile in-house collectors. Ten calls a day on average is difficult not to paint as annoying and possibly violating your rights. You would be well advised to send the caller a ''cease communication'' notice via USPS Certified with return card. This will raise future incidents to harrassment, thus to clear a path to a civil damage award. Maybe your state can impose a criminal penalty as well.
Correct, Mo ... the South Asian scammers, and really any ''phony'' caller, can and do routinely spoof any number they please. Otherwise it's a ''spam harbor'' style arrangement with a US carrier like the infamous Pacific Telecomm.
Here's a whole blog devoted to the PacTel problem.
telemarketerspam.wordpress.com
Here's the FTC FAQ page which the DNC site repeatedly invited you to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Maybe instead of throwing all-caps tantrums under changing aliases (see also ''Pissed Off'' whocalled.us) you could comprehend the terms YOU AGREED TO of a NO-FEE SERVICE.
These credit reprice scammers should ''qualify'' for a heavy civil fine and a few years in prison. They will make any ridiculous excuse for their lawbreaking until the day spoofed numbers and shell companies and disinterested foreign governments can no longer hide them.
FTC advice on junk callers with autodialers
ftc.gov
Your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
These forums are for call recipients to share their experience and optionally offer advice. They are *NOT* direct open channels to the phone bank boiler rooms we comment upon.
Your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
I don't know who you think will be reading this, Stephanie. This is a database made from user reports, like similar sites. Looking around at those, you know more about this caller than anyone at the moment.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Thomas, your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
These forums are for call recipients to share their experience and optionally offer advice. They are *NOT* direct open channels to the phone bank boiler rooms we comment upon. The magic phrase you want for salesmen is ''Place my number *on* your Do Not Call list''.
Riemar, no one else reading this page can ''please block'' anything for you. Again, revoking permission to call you is *your job* when the caller is otherwise DNC-exempt.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
JL, scam callers like this do not need to ''find'', ''get'', ''have'', or ''receive'' your phone number any more than you need to own the numeral '7' before throwing dice to win at a gambling table. Most of these credit reprice scammers are out of control and beyond easy reach. For now, file complaints with the FTC and attorneys general.
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
Complaining here will not end the calls, if that's what you're thinking.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
This is extortion dressed as collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Angry, the FCC has almost no jurisdiction over debt collectors. As cited several times in this thread, the FTC is the go-to federal regulator, at least until the CFPB finishes unpacking its moving crates.
A review of the relevant federal laws should point you all to your options.
ftc.gov
consumerfinance.gov
Hmm, I'm not sure where FoF gets that $10K prize. The FCRA is not a strict liability law. If your inaccurate credit report trade line gets cured after your complaint, the cause of action vanishes. Credit InfoCenter and DebtorBoards each provide guidance from the trenches regarding credit reporting disputes.
Here's the official material on the FDCPA for bad collector behavior:
ftc.gov
consumerfinance.gov
Ms. Butterfield will ''assist or at least attempt to''? How not very assuring. I'll stick to a Certified Mailed notice, thanks. My advice for a ''not me'' case can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
Reports elsewhere cite Preimer Legal Services LLC in Brooklyn, known for process service and court filing. It's not clear if the illegal calls are theirs or some South Asian boiler room has ''borrowed'' this number to appear legitimate.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
Shannon, a FDCPA lawsuit is both possible and warranted, but it's your Dad who has the cause of action. He was the person harmed by the disclosure to you of his alleged debt. He will need a well preserved copy of that message and any other calls to you and your contemporaneous notes from those calls if any were made. A decent consumer lawyer should run that case on contingency if your father won't work pro se. His legal fees will be covered by the loser.
You and Alyssa and Cathy are likely all examples of a ''not me'' case caught in a sham skip trace dragnet. You'll notice from Alyssa's story that handing over the targeted person does not end the calls, and that Cathy sussed the collector had no good excuse to call the wrong house. The object of pestering relatives is to create false shame and flush out the alleged debtor with checkbook in hand. This is illegal when couched as an effort to ''locate'' a person.
My advice for a ''not me'' case can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
If you're going to shill for a lawbreaking debt collector you could at least do it in English.
Federal collection industry laws
ftc.gov
consumerfinance.gov
Tammy, the FCC has almost no jurisdiction over debt collectors. The calls continued because you ''filed a complaint'' and sat back waiting for a rescue. The calls will continue until YOU take charge and confront their source, in print and on the record. The laws already discussed in this thread are there to help you.
From the FCC:
''Autodialers that deliver a recorded message must release the called party’s telephone line within five seconds of the time that the calling system receives notification that the called party’s line has hung up. In some areas, you could experience a delay before you can get a dial tone again.''
fcc.gov
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Yes, Laura, your keypress response will work .... to signal the scammer that your number is a ''live one'' where future victims may be found. A scammer gives an ''opt-out'' provision only for the illusion of legitimacy.
My comments from two years ago in a thread linked below fills in some background on the illegal security system sales calls, and the ''Stop Tom'' site gives you an idea of the current messy state of the problem.
(4014010125) whocalled.us
stoptomwithhomeprotection.wordpress.com
Sarah, it is not a ''call from NANPA''. Follow the link to learn what NANPA does. You could have gotten a hint by hovering your cursor over the acronym when a NANP reference is seen on any WCU page like this one.
nanpa.com
Your ''knowledgeable person from the telephone company'' apparently was never told that phone audio is often limited at the trunk or by the call center equipment. Comments by the hundred pour into these database sites each week from people crowing about their use of whistles, air horns, gongs, trombones, and whatever else. Everyone beams as though they're the first to think of it. The overall nuisance call volume does not drop as a result. The trashy callers have not been stopped at their source. All you are doing is creating a futile contest to see which side can be the most obnoxious.
Here is all the ''nothing'' which has been done at the federal level to control illegal nuisance callers. Hope you have a few free hours to read it all.
Enforcement of the Do Not Call Registry (summary, links)
ftc.gov
Enforcement Action Announcements - Alphabetical
ftc.gov
Press Releases - Chronological
ftc.gov
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
Sarah, sales callers do not maintain this site or this web page. Your callers cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your callers.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
A scam caller like the kind blasting out these alarm sales pitches won't hear your complaints or obey your demands unless you can find a domestic address to serve a summons. My comments from two years ago in a thread linked below fills in some background, and the ''Stop Tom'' site gives you an idea of the current messy state of the problem.
(4014010125) whocalled.us
stoptomwithhomeprotection.wordpress.com
To ''act without your approval'' could mean he's going to fold paper airplanes or count the sugar packets in the collection office break room. Of course you're meant to imagine you are a step away from getting sued, much like the ''case number'' line heard by BeenHereBefore.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Davis and Babsy: I discussed this a year ago in this thread, but apparently reading before you post is just too much work for you. One more time now .....
The federal Do-Not-Call registry exists to help enforce the Telemarketing Sales Rule. Please note the operative term ''marketing''. A debt collector is not a sales person. Here are the DNC service terms you were supposed to review at registration time:
Q&A: The National Do Not Call Registry
ftc.gov
Your realistic options for limiting or banning collection calls have also been discussed repeatedly. Note again that debt collectors are notoriously deaf to verbal requests. It's not so much incompetence as the policy of lawbreaking debt collectors across the industry to assume you are a liar until you give an answer which gets one paid.
You will only ''win'' when you discontinue all phone service forever, which is not much of a win. Regulators cannot ''do a thing'' until you do *your part* and determine the nature of a call and report those which truly violate laws to the FTC and attorneys general. At the moment no one here has yet bothered to discover who are ''these telemarketers''.
No one else reading this page can ''please report this number'' on your behalf. Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments. These forums are for call recipients to share their experience and optionally offer advice. Control of nuisance calls to your numbers is ultimately your own problem.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Walker, you've been on these database sites long enough to know it's not always that simple. Screening through Caller ID is not always possible if the display is nowhere near the user at the first ring, or the user has a vision impairment, or there are circumstances which make such screening unfeasible.
I had such a problem when I was the phone traffic manager for dozens of health care workers and other service providers during the weeks my mother was dying. Most of the calls were from mobile phones or dialed through dispatchers, and sent next to nothing for CID data. Because there was never time to waste, I had no choice but to suspend the house rules on call screening.
NightRaider, No one can ''get the message'' which you have not given. An autodialer is not capable of taking hints. It doesn't need coffee breaks or sick leave and it doesn't care how pissy you feel. If you want the calls to halt at the source, you have to actually make direct contact as I've discussed here prior.
Your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
This sounds like debt collection, or perhaps we should say extortion dressed as collection. Could be the usual US lawbreaker or a fake collector from South Asia. I'm leaning toward the latter based on the few remarks here. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
JP, your DoB is known to be of greater value to identity thieves than even SSN. A debt collector can cross reference to something less sensitive like a mailing address and will just have to be satisifed with that as authentication. If this was your first contact with a debt collector, you should get the ''mini Miranda'' disclosure as you thought.
The CFPB notes on the FDCPA:
consumerfinance.gov
Here is the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
... and people like you don't care to comprehend the the terms of a service before signing on.
Here's the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Stella, a phone scammer gives an ''opt-out'' provision only for the illusion of legitimacy. Just as when one replies in any way to email spam, the first thing any response tells the phone scammer is that yours is a functional phone number which a live person just might respond to again. That is how your phone numbers become commodities, shared with and sold off to other criminals.
Your first stops for complaints can be the FTC and attorneys general. The FTC also maintains a complaint database for eventual enforcement. Instructions are found at the bottom of the Q&A page you were meant to read during DNC registration.
Q&A: The National Do Not Call Registry
ftc.gov
If you can find a domestic business behind your nuisance calls you may consider filing your own TCPA lawsuit. Private action is however often frustrated by how easily the scammers hide themselves behind spoofed numbers and shell companies. My comments on the alarm system dealers from two years ago in a thread linked below fills in some background, and the ''Stop Tom'' site gives you an idea of the current messy state of the problem.
(4014010125) whocalled.us
stoptomwithhomeprotection.wordpress.com
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
This may be the fake PC tech scam. See this thread:
(2846436572) whocalled.us
As discussed in this thread a half year ago, a DNC-exempted caller is by definition not ''violating'' the Telemarketing Sales Rule. You must deal with such callers yourself as Jaxson and Stephanie have just tried to explain. READ AND LEARN BEFORE YOU COMPLAIN!
Q&A: The National Do Not Call Registry
ftc.gov
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
By your logic, Simons, if you hide from a gunman behind a small bush you should not feel any bullets. Like all such measures, the federal DNC registry has limitations and exemptions. You were supposed to read all about them when you signed on. Here they are again:
Q&A: The National Do Not Call Registry
ftc.gov
Tired, you would not need to ask if you'd read about the federal laws I linked to just before your question. The answer is ''yes'' unless your state law says otherwise or you have personally given notice regarding the convenience of phone contact.
The acronym is likely for Debt Recovery Solutions. A debt collector waving a vague phrase like ''filing papers'' is trying to make a legal threat without actually making that threat. It's a threat by perception, which can get you arguing in circles over a FDCPA claim. The ''paper'' could be a simple dunning letter and not a court pleading. But of course you don't know that, and plain consumers are granted a ''least sophisticated'' standard of comprehension, which opens DRS to liability.
Blanca's call ''around 9PM'' had best be before that time. By default, collection calls past 21:00 in your time zone also violate FDCPA.
Here are the official-type sites to begin your homework:
ftc.gov
consumerfinance.gov
Mistake number one, Susan, was entering an ''agreement'' with a scofflaw agency like PRA in the first place. Sooner or later they will do and say anything to wriggle out of the deal and then punish you for being allegedly ''uncooperative''. It's not too late to dispute the debt claim and assert some of your rights, unless you meant that you're paying toward a court judgment.
Even then you can still control when, where, and how you are contacted, and other legal protections continue to apply, but you have to demand them. Just saying ''I can't pay this much on that date'' is doing nothing to help you. The last thing you want is to hand over the keys to your bank accounts, for then nothing shy of a lawsuit will stop them from dunking a bucket in that well until it's dry. Frankly I think threatening to hassle you until you submit can be seen as violative.
I've mentioned the controlling federal law in this thread a few times but I see I've never dropped any links for homework. Here ya go:
ftc.gov
consumerfinance.gov
There already IS ''a law against this'' and it turned 35 years old yesterday.
ftc.gov
consumerfinance.gov
You are likely to also have similar state laws. The debt claim may be imaginary or impossible to prove valid. Even if the claim was credible, you don't want to negotiate terms over the phone anyway.
The threats you heard were illegal and you can sue for relief ... IF the thugs can be found at a domestic address. Comments elsewhere often cite a ''Direct Process Servers'', and describe another South Asian fraud shop. They are fond of using outrageous threats which both display and prey upon ignorance of American legal process. There can't be, for example, an ''order to show cause'' or any ''restraining order'' since debt in North America is strictly a civil matter. Alleged debtors are not criminals and we long ago quit sending them to prison.
Del, ''PRA does not respect the Do Not Call list'' because it does not need to. The federal Do-Not-Call registry exists to help enforce the Telemarketing Sales Rule. Please note the operative term ''marketing''. A debt collector is not a sales person. Here are the DNC service terms you were supposed to review at registration time:
Q&A: The National Do Not Call Registry
ftc.gov
Over the past two years in this thread I have discussed the laws which *do* apply several times. I'm not repeating myself just for you. The FCC, by the way, has almost no jurisdiction in this matter. The FTC has been managing collector regulation from the start, and the CFPB staff may get around to helping once they finish unpacking their moving crates.
Vinman, it doesn't matter if PASI is working a moldy account from years ago or is assigned accounts fresh from the original creditor. It is a third party collector in every case and therefore subject to state and federal collection practice laws. That means everyone reporting and reading here can control when, how, and where PASI makes contact. They can also raise disputes over their often messy and inaccurate medical billing, and sue for relief if their rights are violated.
official-type resources on those federal rules:
ftc.gov
consumerfinance.gov
''Snow your pest to the boss''?! Was that meant to be ''show your pests who's boss'' before some high school hack in Eastern Europe got through mangling it? This is what happens when you stupid business owners buy into some SEO package and all you get for the investment is illiterate spam like this.
Curcio and DiPaolo, now that you've practiced your no-call request here, deliver it to the actual caller, which does not maintain this site or this web page. It is unwise to publish a phone number you meant to protect in an open forum where any data harvester and scammer can find it. The magic phrase you want for salesmen is ''Place my number *on* your Do Not Call list''.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
uuuhh, yeah, Windle ..... ''A law for this'' has only been mentioned a dozen or more times in this thread for the past five years.
Well, Min, wishing won't get the job done, and neither will making demands on this website as you've done in the past. This is your problem to solve *directly*.
You are likely to find the majority of charity calls are placed by a commercial fundraiser, such as Associated Community Services, Dial America, Donor Services Group, Harris, InfoCision, MDS, and TeleFund. As commercial entities, these hired call centers are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
In a comment from Jan 2012 linked below, find the simple steps I took to rid myself of a major pain boiler room by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
Francoise, you cannot add anyone's phone number but your own to a state or federal no-call registry. Sales callers are required to place your number own *their own internal* no-call lists on request. A pure scam caller is never going to obey your orders in any case, so complaints to the FTC and attorneys general are certainly warranted.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
John, find my August 2010 comment here for some background on the credit reprice scam:
(7142445025) whocalled.us
A prior comment here links to a blog discussing the problem. This is another:
telemarketerspam.wordpress.com
We've seen these scam shops flourish with their own variations since 2009, but the general scheme has been to find desperate and gullible people with debt problems and sell them a solution which no one has any intention of providing. The cheapest way to operate is to blast a couple million phone numbers a day from a VOIP service without bothering to pay for any No-Call registry access. Scammers don't care who gets hurt in the process, so they sure as hell don't care about your complaints.
Cranston, it's more likely your number was ''added successfully'' to a sucker list to be traded and sold to more scammers. Possibly their ANI (Automatic Number Identification) took care of collecting your number.
Amber, you realize the FTC doesn't restrict your contact to web-based forms, right?
Mascaro, I can well imagine the DNC site is flooded with complaints like yours, which are entirely misfired. The federal DNC registry exists to help enforce the Telemarketing Sales Rule. Please note the operative term ''marketing''. A debt collector is not a sales person. Here are the DNC service terms you were supposed to review at registration time:
Q&A: The National Do Not Call Registry
ftc.gov
Now, if you can stop fiddling with block lists and your phone carrier for a moment, understand that debt collectors answer to their own laws, which you can use to control how and when and where you are contacted, or else tell 'em to fly a kite.
Bill before you is a great example of a ''not me'' case, and he will never, ever get relief from verbal demands. My advice for a ''not me'' case can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
As for your problem, we don't know if Allied Interstate / iQor thinks there's a debt with your name on it. If so, be sure to respond within the specified thirty days to its federally required dunning letter with a dispute and validation request. A debt collection agency can't make a peep regarding the debt account until that request is satisfied. You may in the same letter state that some or all phone calls are ''inconvenient''. Given this agency's documented need to break laws to get at your assets, you should dispute even if you agree slightly with its claim.
You did the right thing. This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Comments elsewhere point to Commercial Recovery Systems / CRS & Associates. A ''claim number'' or ''reference number'' is a giveaway that you have a debt collector tailing you. Here's some homework for learning your federal rights.
ftc.gov
consumerfinance.gov
Looie, read more carefully next time. Following her own report of the caller's behavior, Debbie quoted from the Mountain West Research website. The same quote appears in three prior comments. She probably found it down there and decided to repost in an effort to help. Others have also provided a USPS address, to which I again suggest you send a ''cease communication'' notice via USPS Certified with return card if you find the call center won't listen to a verbal request.
Later you can thank that ''Me'' later for the new flood of scammers once you signal through a keypress that your phone number is a ''live one'' where people respond to junk calls.
FTC advice on junk callers with autodialers
ftc.gov
Cary, a survey caller is not ''reneging'' on your DNC registration unless the call is a cover for a sales pitch. If you find the caller deaf to your verbal demands, turn up your volume by Certified Mail. This has all been discussed before in prior comments. The terms YOU AGREED TO when you registered with DNC were not a secret. Here they are again. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Sam, your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them DIRECTLY to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
JP, you're not going to spark any mass media outrage over perfectly legal behavior. The terms YOU AGREED TO when you registered with federal DNC were never a secret and you were nudged to read them repeatedly on the DNC website. See items 28 through 32 in particular.
Q&A: The National Do Not Call Registry
ftc.gov
Some points of misinformation from the call center employees two years ago need rebuttal:
} ''Please take me off your Do Not Call List'' will work.
Yikes, that makes no sense, unless you really mean ''please continue pestering me''. An internal DNC list is what you want! His buddy had it right when posting a month prior. The magic phrase is NOT ''take me off'', but ''Add this number to your Do Not Call list''.
} bill collectors can call as early as 7:30 am ... Sales calls are generally 9:00 to 9:00, but that's more for courtesy .... Legally, we cannot call you past 10:00 pm
What Anton learned in Compliance Training and through ''personal experience'' is not what federal laws say. Both debt collectors and telemarketers are held to a strict thirteen hour daily call period, beginning at 08:00 in your time zone. They can be sued by common citizens for calling too early or too late per FDCPA and TCPA respectively. Surveyors are NOT held by federal law to the same thirteen hours. The more polite firms do observe similar hours. Only your state law which says any different can overcome any of the above.
Great job, Jennifer. You just gave away a phone number you mean to protect to every data harvester and scammer who can find this page, which is to say all of them. Enjoy the new flood of trashy calls.
These forums are for call recipients to share their experience and optionally offer advice. They are *NOT* direct open channels to the phone bank boiler rooms we comment upon. The magic phrase you want for salesmen and most other irritants is ''Place my number *on* your Do Not Call list''.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Step, thanks so much for filling my monthly quota of random commentors who accuse me of working in the collection industry. When was the last time a debt collector gave you any idea of the tools which exist to defeat his own efforts? Why don't you ''look into'' the federal law I had already linked to a half year ago if you don't want to believe me.
A plain third party collector such as PRA clearly ''threatening legal pursuits'' when it is not a law firm itself is in violation of the FDCPA and probably every similar state law. PRA cannot send any ''legal letterhead'' for the same reason. Oh, but I'm a ''damn liar'' so let's point you to the statute:
- 1692e(5) ftc.gov
Here's a whole section devoted to that harassment you're so concerned with, not to mention abuse and annoyance:
- 1692d ftc.gov
PRA however can and gleefully will assign your account(s) to the bulk discount lawyer near you if you've not seized your best opportunity to dispute claim. That's within thirty days of its initial dunning letter, required by this cute little statute:
- 1692g ftc.gov
I'll expand on my comments to Luna since you're too cheesed off to apply proper reading comprehension. Next weekday you have free, find a local or state court which has at least fifty debt cases on the docket. Go sit in the gallery and watch the parade of default, summary, and stipulated judgments. Try not to blink or you'll miss how quickly a mass of your neighbors is sent to financial doom while the lawyers walk off with five or six figures for their creditor clients.
Most if not all those people who surrendered to a junk debt collector like PRA did not need to. In fact, a junk debt case can be fairly simple to beat. Maybe the amount was wrong, or was already paid, or the chain of title was broken, or the civil complaint was fatally defective, or the account had slid past SoL. Closer to my point, maybe the pre-suit collection campaign managed to break laws consistently and repeatedly. All those people lost so badly because they ignored the phone calls, deleted the messages, and threw away the letters. The lawyer came with stacks of accusatory paper and those few debtors who bothered to show had nothing to hurl back. Judgment for the plaintiff, next case.
So sorry if legal reality is upsetting to you. When you too have spent a dozen years studying the debt industry and fought a couple collectors to a standstill as a pro se litigant, please come back and insult me then.
Tate, Mitt (with a double 't') and his hired call center are not ''violating'' anything apart from your ignorance. If you'd read before posting, you would not make that remark. But then you didn't read the terms before registering your numbers to the DNC either. Here's the FTC FAQ page which the DNC site repeatedly invited you all to read at that time. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
If the campaign calls create annoyance, you'll have to ask the caller directly to quit. The magic phrase is NOT ''take me off'', but ''Add this number to your Do Not Call list''.
Thank you for that incomprehensible shilling, Darion / Whiting. Come back when you figure out what your name is and have a comment about actual received phone calls.
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Except to a scammer, it doesn't make sense for anyone to place such a call, and certainly not through the weirdo number seen here which is far from NANPA-compliant. Microsoft is on record as never making any kind of reverse trouble ticket calls or magically monitoring your online traffic.
This is one of those times I like being proven partly wrong. It would have been prudent for ''anonymous'' to qualify that complaint with a state law reference, as such protection is not likely to be available to everyone reading this.
That's a great statute if it is applied consistently to business callers the same as personal. I note the bad behavior must be done ''knowingly'', a standard found in federal and other laws which address the issue of consent to make contact. This is one reason I harp on the use of Certified Mail for ''shut-ups'', that being the simplest way to get to ''knowing'' without inviting an amnesiac argument later.
Scam callers like this do not need to ''find'', ''get'', or ''have'' your phone number any more than you need to own the numeral '7' before throwing dice to win at a gambling table. This credit reprice scam thread is not so long or lacking for detail that you need to ask what's going on.
WCA is the acronym for Worldwide Commerce Associates. If you are getting their calls, there is a very good chance that YOU INVITED them, even if unwittingly. The next link explains more.
(6093189538) whocalled.us
Mr. Huerta, do you see the huge volume of complaints in this thread in a few days' time? Do you think a scammer is coming back here every day to read this, or cares about what you ''don't appreciate''? No caller, legitimate or not, can somehow divine your ''private number'' from an anonymous comment.
These forums are for call recipients to share their experience and optionally offer advice. They are *NOT* direct open channels to the phone bank boiler rooms we comment upon. The magic phrase you want for salesmen (who will listen) is ''Place my number *on* your Do Not Call list''.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
A spam update from a likely fraudulent pharmacy. See other aliases for ''Allen'' ....
whocalled.us (3378930592) - 2012-09-18 08:06:53 UTC - ''Jeff''
whocalled.us (5184898516) - 2012-09-18 08:29:03 UTC - ''Clark''
whocalled.us (5184594550) - 2012-09-18 08:34:17 UTC - ''Anderson''
How is it that ''unknown'', ''Joanne'', ''Catherine'', ''Rick'', ''Andy'', ''Sam'', ''Cathy'', and ''Amandeep'' all have the same story over a 3.5 year period? You know, about what swell peaches with perfect diction are found at the legally compliant NCI call center? These are all shill posts from a single source.
NCI has a long history of collection behavior which is devious, hostile, and illegal. In October 1998 it was the first debt collector to attract a seven-figure penalty from the FTC -- one mil for FDCPA violations. NCI has been named as a Defendant in federal courts about 55 times within the past twelve months. That figure has held steady from the prior five years, with about 4.5 cases per month in 35 states. The cases primarily involve claims under FDCPA, FCRA, and TCPA. Imagine getting sued almost every week of every year, then telling everyone with a straight face how ''legitimate'' you are.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Sure thing, send me a check for $600 and I'll ''Please Investigate''. If you can find a site like this you can conduct your own research and add to the collective intelligence. These caller database sites don't work until YOU contribute.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Scam callers like this do not need to ''find'', ''get'', or ''have'' your phone number any more than you need to own the numeral '7' before throwing dice to win at a gambling table. Your DNC registration is not a magical shield against all nuisance calls, and you were never promised anything close. File complaints with the FTC and attorneys general.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
The fake jury duty notice is not generally played for laughs. This is apparently a well worn shakedown now enjoying a surge in criminal popularity. The triple-B noted this several weeks ago.
Hello, You Missed Jury Duty! Don’t Worry, It’s a Scam
bbb.org
Snopes has it that the threats of arrest for missing jury duty have been aired by phone and email for at least eight years, and that other variants of phishing schemes using jury duty as a premise have been reported since 2001.
Jury Rigged
snopes.com
The FBI issued a rather detailed and articulate warning in June 2006.
The Verdict: Hang Up
fbi.gov
The Chicago Sun-Times reported in Dec 2011 on a variant in which the scammer sends fake jury questionnaires for data collection. No mention of whether that's by email or dead trees.
Cops warn of jury duty scam
suntimes.com
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
''Andrew'' is the same schmuck who spammed this very page a year ago, except then he was not posing as a ''satisfied'' customer. Note that the fool copies wholesale the initial spam from an alleged ''USBid Customer''.
Pam, as discussed here over a year ago, DNC listing would not help you in this case. Surveyors are not held by federal law to the thirteen hour daily calling window imposed on sales and debt collection calls. The more polite firms observe similar hours, and only your state law might say any different.
This is a spam from one person using multiple aliases.
whocalled.us (3378930592) - 2012-09-18 08:06:53 UTC - ''Jeff''
whocalled.us (5184898516) - 2012-09-18 08:29:03 UTC - ''Clark''
whocalled.us (5184594550) - 2012-09-18 08:34:17 UTC - ''Anderson''
This is a spam from one person using multiple aliases.
whocalled.us (3378930592) - 2012-09-18 08:06:53 UTC - ''Jeff''
whocalled.us (5184898516) - 2012-09-18 08:29:03 UTC - ''Clark''
whocalled.us (5184594550) - 2012-09-18 08:34:17 UTC - ''Anderson''
This is a spam from one person using multiple aliases.
whocalled.us (3378930592) - 2012-09-18 08:06:53 UTC - ''Jeff''
whocalled.us (5184898516) - 2012-09-18 08:29:03 UTC - ''Clark''
whocalled.us (5184594550) - 2012-09-18 08:34:17 UTC - ''Anderson''
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Go?
Mr. Wright, all seven people before you understand something that you don't. Your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Jackie, the credit reprice scammers call every phone line with a warm pulse, often through spoofed numbers. Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
Then your boss has procedures which are counter to the Telemarketing Sales Rule. Nothing in that or the TCPA says that a third party to a former subscriber cannot get a number placed on the internal no-call list which US businesses are *required* to maintain. ''Cops and generals'' will be powerless, but calling a consumer lawyer is a valid response if you can't keep your autodialers under control. ''Work with me'' or you will get ME paid.
Telemarketing Sales Rule
business.ftc.gov
Telephone Consumer Protection Act
the-dma.org
fcc.gov [PDF]
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Kathy, you might want to expand your complaints to the FTC and attorneys general, and then to the scam call source if possible. The absence of Telemarketing Sales Rule enforcement is a popular myth. The problem now is that cheap VOIP service and Caller ID spoofing were not available as tools of concealment to phone scammers when the DNC program was established. The FTC is well aware of this, and will be inviting ideas for a technological defense to be aired at the Autumn summit announced in July.
Agency Announces Robocall Summit to be Held October 18 in Washington, DC
ftc.gov
My comments from two years ago in a thread linked below fills in some background, and the ''Stop Tom'' site gives you an idea of the current messy state of the problem with security gear hawkers.
(4014010125) whocalled.us
stoptomwithhomeprotection.wordpress.com
Mary, no one else reading this page can ''please have them stop calling''. Your caller cannot magically determine which numbers should not be called based on anonymous comments. The trashy sales callers for alarm systems and personal alert gadgets are not willing to obey your demands anyway.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
My comments from two years ago in a thread linked below fills in some background, and the ''Stop Tom'' site gives you an idea of the current messy state of the problem with security gear hawkers.
(4014010125) whocalled.us
stoptomwithhomeprotection.wordpress.com
Greg, every call in creation is ''reported as a DNCL violation'' by you. The following URL links to the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Are you going to pay me ''IMMEDIATELY'' to investigate for you? These forums are for call recipients to share their experience and optionally offer advice. It doesn't work if YOU don't contribute.
The 800Notes thread points to a debt collector. The US and Canadian provinces have their own laws for addressing nuisance calls and other bad behavior from collectors. Here are notes on the federal rules:
ftc.gov
consumerfinance.gov
Ms. Brown, your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Patty, LLL, and Christensen: What makes you think a scammer cares about your demands? The ''opt-out'' provision is made only to give the illusion of legitimacy. Your keypresses only confirm a live number where people are likely to respond to the scammers. You both need to see my prior comment.
Good grief ... You have no idea how this site or a no-call list works with a demand like that.
No one reading this page can ''please put the owner of this phone number on'' anything. Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments. The magic phrase you want for salesmen and many other caller types is ''Place my number *on* your Do Not Call list''. You don't go around placing anyone else's number but your own on a state or federal or internal DNC registry. To do precisely what you've asked is frankly absurd.
These forums are for call recipients to share their experience and optionally offer advice. They are *NOT* direct or private channels to the phone bank boiler rooms we comment upon. If you can provide a business name and/or details on the caller's stated purpose, you might get a more helpful response.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Angry K.R.: What on Earth makes you think Unlisted or Non-Published equals bulletproof? Your number is not advertised but it's not a state secret, either. The thirteen hour period you describe, by the way, is the default federal call window for sales calls and debt collectors. Non-sales callers don't have the same restrictions, but the polite ones tend to keep the same hours. A less polite one may need a ''cease communication'' notice via USPS Certified with return card, since you cannot prove your verbal or emailed demands were received.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
sssiiighhh .... An example of a ''criminal offense'' would be mugging you for your wallet or getting sliced in a knife fight. When was the last time you were physically assaulted by a ringing phone?
It is not a civil offense or any other kind when a caller reaches you which *IS ALREADY EXEMPT* from scrubbing the federal Do Not Call registry. Here's the link to the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
We're in for another few weeks of political speech and fundraising calls. Losing your cool won't end a nuisance call campaign. A polite call source will take the phone number you want added to an internal no-call list. A less polite one may need a ''cease communication'' notice via USPS Certified with return card.
800Notes: 13 reports since Nov 2009
WhoCallsMe: 02 reports since Apr 2010
PhoneOwner: nothing
... and of course your ONE comment here
That hardly indicates being ''reported MANY times''. Those reports don't say very much, either, apart from fax attempts to health care centers. The someone who ''needs to do something about it'' is each call recipient, starting with gathering better intel. That might mean (gasp) actually calling back or (choke) taking some initiative like seeing if the carrier Nuvox can help.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
JJ, here's how the FTC has ''duped'' you while taking action to control illegal nuisance callers. Hope you have a few free hours to read it all.
Enforcement of the Do Not Call Registry (summary, links)
ftc.gov
Enforcement Action Announcements - Alphabetical
ftc.gov
Press Releases - Chronological
ftc.gov
It's unrelated to this thread, but here's an action against a credit reprice scammer:
Jury Convicts Woman In $25 Million Nationwide Telemarketing Fraud Scheme
justice.gov
800Notes comments tend to point to marketing calls from or affiliated with DirecTV. If you are their customer, you have an Established Business Relationship which exempts sales calls related to the TV provider. You have to remove permission to call yourself. ALL OF THIS is explained to you if you take the few minutes to review the FTC material you are prompted to see by the DNC registration site. You cannot be ''scammed'' or ''duped'' before you have done your due diligence to actually comprehend the terms of a service you sign onto.
Q&A: The National Do Not Call Registry
ftc.gov
Randy, your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Schmidt, you have a fake PC tech scammer. See this thread:
(2846436572) whocalled.us
Judging from prior comments, this may be a Scam Crop Rotator as I call them.
Ms. Wood, your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller. Pounding your all-caps keyboard here is not getting the job done. The magic phrase is NOT ''take me off'', but ''Add this number to your Do Not Call list''.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Ms. Grandy, your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
You and John also don't know how to ..... READ ..... BEFORE ..... YOU ..... POST .....
Bryan, your caller does not maintain this site or this web page. Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
The following URL links to the FTC FAQ page which the DNC site repeatedly invited you all to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Naeb, you cannot ''force'' a non-sales caller to obey the Telemarketing Sales Rule, which the DNC registry aids in enforcement. Have you any idea how stupid that sounds? Moreover, you simply cannot have an ''all or nothing'' no-call provision without denying free speech rights, first responder and emergency contacts, surveys mandated by Congress such as from the Census Bureau, and many other quite innocent forms of uninvited phone calls.
The same Rule mentioned above does give you an option with charity calls, however. You are likely to find the calls are placed by a commercial fundraiser, such as Associated Community Services, Dial America, Donor Services Group, Harris, InfoCision, MDS, and TeleFund. As commercial entities, these hired call centers are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
In a comment from Jan 2012 linked below, find the simple steps I took to rid myself of a major pain boiler room by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
Kent, what makes you think that a South Asian scammer controls this web page, or bothers to read it, or cares about your rights enough to obey your demands? Besides which, your caller cannot magically determine which numbers should not be called based on anonymous comments.
... and people, please don't start slapping up your own phone numbers here where yet more scammers can find them.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
It's the credit reprice scam, Ms. Jones, made (in)famous a couple years ago by their prerecorded mascots ''Rachel'' and ''Heather''.
Here's a link to a site which helps explain the scope of the problem:
telemarketerspam.wordpress.com
Prior discussions on this site can be seen for these numbers: 4029820479, 4070009876, 7142445025, 8133557202, 8125894178
''Just start yelling''? Yeah, I'll stick with a ''cease communication'' notice via USPS Certified with return card, thanks. That's the one ''shut up'' a collector cannot ignore.
further reading:
ftc.gov
consumerfinance.gov
That's just the sort of story the FTC and attorneys general need to hear. 800Notes comments point to yet another extortionist fake debt collector in South Asia. In its ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
Some reading on the federal laws these thugs are breaking with each call:
ftc.gov
consumerfinance.gov
It might help if you discuss who ''they'' are. Sounds like debt collection, and if so and if Mom's location is already known it's illegal to keep pestering ''nearbys''.
potentially helpful reading:
ftc.gov
consumerfinance.gov
Borrowing the name of a techie retailer is clever but futile. This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
PacTel clients don't need good connections, only good hiding places. If you'd followed on to the newer blogs often promoted on 800Notes, you'd learn the background, mainly that cheap VOIP service and Caller ID spoofing were not available as tools of concealment to phone scammers when the DNC program was established. The FTC is well aware of this, and will be inviting ideas for a technological defense to be aired at the Autumn summit announced in July.
Agency Announces Robocall Summit to be Held October 18 in Washington, DC
ftc.gov
For ''the gov'mint'' to cure this we would need Congress to fund an army of compliance employees for the FTC, which simply won't happen while our national attention is on barely legal wars, destructive oil drilling, keeping the banks rewarded for throwing families from their homes, shoehorning the word ''God'' into matters God himself could never care about, and the shopping habits of the Kardashians.
WCA is the acronym for Worldwide Commerce Associates. If you are getting their calls, there is a very good chance that YOU INVITED them, even if unwittingly. The next link explains more.
(6093189538) whocalled.us
The ''setup for robbery'' isn't normally quite so direct. The eventual goal is getting you roped into a system monitoring contract, where the steady money is easy ... especially if customers fail to notice a firm doesn't actually provide the promised service.
My comments from two years ago in a thread linked below fills in some background, and the ''Stop Tom'' site gives you an idea of the current messy state of the problem.
(4014010125) whocalled.us
stoptomwithhomeprotection.wordpress.com
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Penny, you have to deal with DNC exemptions individually and actually revoke permission to call you. You won't get anywhere with a ''harassment'' case until you do so via USPS Certified with return card and the call center fails to comply.
The DNC registry is a tool to help us enforce the Telemarketing Sales Rule without chasing down every sales caller. By definition it cannot cover a non-sales call, and that was not a product of government exempting itself as so many people claim.
Nothing ''happened to'' the federal Do Not Call registry. Something happened to either your attention span or your reading comprehension when you registered. The following is the FTC FAQ page which the DNC site prompts everyone to read. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Paul, the ''opt-out'' via keypress would be fine if these callers actually cared enough about the Telemarketing Sales Rule not to call you in the first place. The credit reprice scammers make the offer only to help maintain the illusion that they have any right to place canned sales calls from an autodialer ... which they don't. The most your keypress will do is signify a working phone number used by a human who might potentially respond to their scheme.
Just wait, the next PDL callers will be accusing you of ''hot check'' debt and making vile illegal threats.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
Material on federal collection laws, which you'll need sooner or later:
ftc.gov
consumerfinance.gov
Don, no one else reading this page can ''stop these calls please'' on your behalf. Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments.
Try reading a thread before commenting. This one is full of notes describing the barriers the credit reprice scammer presents to anyone trying to cease its calls.
Thanks so much for not sharing what ''these calls'' entail.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
This demonstrates something to remember before you warm up your curse words, air horns, or police whistles in response to mystery callers. The number on your Caller ID display could well be an outright spoof of some innocent person. The time for questioning and anger is when the creep trying to hide his location is calling *you*.
There is no such thing as a ''misdial'' in collections, only skip tracing. That will be the agency's story, anyway. You're being called because FNCB thinks you are a debtor or can help point to one. The lack of a message only means the agency wants to avoid getting sued over an easily committed privacy violation.
Your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
Robert: A charity caller of the sort reported in most of this thread is not exploiting a loophole. The Telemarketing Sales Rule, and the DNC registry which services it, simply do not cover non-sales calls, as the embedded term ''telemarketer'' should imply. The registry is only ''a joke'' to people who have not taken the few minutes to understand its scope and function, which the FTC has never kept secret.
Q&A: The National Do Not Call Registry
ftc.gov
The nuisance call problem cannot be strictly controlled by law, or government, or technology alone but through savvy use of all three as part of a strategy which is subject to change over time. The other critical factor lies in your own behavior. What most angry junk call recipients seem to have missed is that we long ago entered an ''Information Economy''. This means that your personal data are practically the same as currency. If you don't guard them, you will lose them to every scammer and huckster with an autodialer. This also means that the job of protecting your data starts with YOU, and in the current regulatory environment, often ends with you.
It's not an easy job, since monetizing new and freshly recycled phone numbers appears to be its own industry. You can't count on your phone carrier or your supermarket or your insurance agent not to sell you out until you demand they respect your privacy in a way which holds them accountable. It's often better not to give them the information they routinely collect if it's not strictly needed to serve you.
No one reading this or at the FTC is in a position to ''please close them down'' anytime soon. This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Brian, I think it's likely your rep was trying to create an Established Business Relationship from thin air, thus making the call seem legal. Working from an outdated list of leads, even if true, would not cut it.
My comments from two years ago in a thread linked below fills in some background on these alarm sales creeps, and the ''Stop Tom'' site gives you an idea of the current messy state of the problem.
(4014010125) whocalled.us
stoptomwithhomeprotection.wordpress.com
Anna, your caller does not maintain this site or this web page. Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments.
The corresponding 800Notes thread appears to indicate a South Asian scam shop with a variety of talk-off scripts. They especially won't listen to any ''shut up'' demands.
FCC notes on various ways to combat nuisance calls (at least from legitimate sources)
fcc.gov
The 800Notes thread reports several different callers over time. This may be what I refer to as a Scam Crop Rotator, if not merely a single telemarketer with multiple clients.
If you're going to crosspost from 800Notes, you might try to actually name the calling party you are deeming to be ''scumbags'', and do a cleaner cut-paste job. ''Attorney Richard Avis'' was cited last week in the brand new 800Notes thread.
Official-type resources on US federal collection laws:
ftc.gov
consumerfinance.gov
This number may be used by collection agency Pentagroup Financial.
To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt.
You can get the whole thing done in one one curt paragraph. Some variant of this will do: ''These are the affected phone numbers, I cannot help you with your problem, stop calling about this matter.'' In my ''shut-ups'' I also like to briefly review when I was called and what I was told by live reps and/or canned messages. This is done in a calm ''inside voice'' without making threats or citing rules. I also print the relevant USPS tracking number someplace near the page footer. My little parts and accessories establish the background for an escalated dispute, particularly if I encountered resistance or frustration during past calls.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
John, it's not ''being paranoid'' to exercise caution when some stranger calls and claims to represent the guys with the master keys to your bank accounts. You have apparently missed all the threads on these sites devoted to outright phishing scams which borrow the names of big box lenders. Have you not considered that a great way for a scammer to appear legitimate is to spoof *real customer service numbers*?
Phishing was once mostly confined to the internet, but cheap VOIP and spoofing afford the same criminal types the same anonymity. The various official advisories haven't quite caught up to the new telecomm landscape.
Identity Theft and Telemarketing Fraud
ftc.gov
How Not to Get Hooked by a ‘Phishing’ Scam
ftc.gov
fdic.gov
800Notes comments point to periodical subscriber sales. Maybe you two could turn down the paranoia and turn up your research skills a moment. By the way, you can't cry ''Do Not Call List'' if you have an Established Business Relationship with some newspaper or magazine publisher.
The rules you were prodded to read at registration time ....
Q&A: The National Do Not Call Registry
ftc.gov
I don't know, MP ... The vast majority of comments elsewhere agree with Chuck. It's plausible that a periodical seller might be seeking a lost subscriber. Unless you hear something about a ''reference number'' or an ''important business matter'' your theory fails.
Notes on the FDCPA, on the long shot MP has caught a naughty spoofer ....
ftc.gov
consumerfinance.gov
Ruth, the DNC registry ''doesn't seem to help with'' debt collectors because it's not meant to. The federal Do-Not-Call registry links to the Telemarketing Sales Rule, which only addresses sales callers. You are told as much at registration time if you actually bother to read the rules, which are not made a secret. You are in fact urged multiple times to read them, but this apparently is too much work to expect of people who supposedly derived benefit from a tax-supported educational system.
Q&A: The National Do Not Call Registry
ftc.gov
You *can* limit or prevent a given collector's calls if you apply the proper state and federal laws and send written notice via USPS Certified with return card. There's plenty else you can do if you catch a known scofflaw like iQor/Allied Interstate ignoring your rights. These official-type liks will help with your homework:
ftc.gov
consumerfinance.gov
800Notes reports RentDebt Automated Collections / RDAC in Nashville. At least the phone number is honest, unlike the ''confused person'' from two years ago. I can't help noticing all the ignorant remarks made the same day in the 800Notes thread by the same angry shill trying to defend a typically fraudulent business model.
They seemed to carry a running theme that RDAC is not a debt collector, therefore exempt from regulation and immune to consumer lawsuits. Lots of agencies and attorneys have tried this canard and failed in court every time. When some goofs on the phone ''only want to get a message to the person that owes the bill'', as the troll claimed in 2010, the Federal Trade Commission has a special name for them: ''Debt Collectors''
Don't get fooled, get wise. Here's some reading on federal laws to get you started:
ftc.gov
consumerfinance.gov
MK, this collector has not ''been warned'' of anything on a caller database site it does not control. Complaints with the FTC and attorneys general are fine, but don't sit waiting for a rescue. If you have a problem with FNCB, take it to their doorstep and do it the smart way as discussed previously in this thread. Remember that just like in the military, if it's not on paper it never existed.
Here's another treatment on federal collection law from the CFPB:
consumerfinance.gov
Jack, ''a real legit company'' in some other category won't be afraid to give you a business name and a call purpose. Debt collectors are easily sued for doing just that due to a legal privacy mandate.
You and Joseph will never get the calls to stop through verbal demands. My advice for a ''not me'' case can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
Holdren, here's all the nothing which the FTC and the DNC registry have done to control illegal nuisance callers. Hope you have a few free hours to read it all.
Enforcement of the Do Not Call Registry (summary, links)
ftc.gov
Enforcement Action Announcements - Alphabetical
ftc.gov
Press Releases - Chronological
ftc.gov
AGAIN, let's put some of this in the pissy all-caps style you prefer. AGAIN, Holdren, why don't you quit sounding so ignorant yourself and DO YOUR JOB! ... (six exclamation points here) AGAIN ..... REPORT EVERY CALL to attorneys general and the FTC or SUE THE CALLERS YOURSELF if you can find them. Do so only when a caller has ACTUALLY VIOLATED A LAW and not merely created personal inconvenience!
THOSE ARE YOUR OPTIONS IF YOU WANT ACTION. Running back here every other week to throw the same tantrum is NOT GETTING YOUR JOB DONE!
JW, your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller. In this case, as I tried to indicate two months before your complaint, verbal demands will not suffice.
Back then I also linked to the FTC page devoted to the federal laws Convergent must follow. Here's another breakdown of the FDCPA from the CFPB:
consumerfinance.gov
D, your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller. In this case, as I'll explain, verbal demands will not suffice.
With little exception, a mystery caller with a ''reference number'' is a debt collector. This number has been linked elsewhere to Stairway Capital Recovery. Debt collectors easily get in legal trouble if too much is revealed about an alleged debtor in their phone messages.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Fred: It took a moment for the Wall of Voodoo reference to hit me. Thanks for the laugh grenade.
There are a couple other new mystery Latino lady threads, and their purpose is indeed a riddle without a translation for us gringos.
I take it you don't have a business name yet? A third party collector is required to name his or her employer on request. Engage only to extract information and not offer any of your own, then hang up when done.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
''They just keep calling and calling'' because you keep relying on verbal orders. Twice already in this short thread I have advised that you turn up your volume on paper and learn the laws which P&C may be violating. You can heed that advice or come back here in the Autumn with your same complaint.
Okay, "Jon", we didn't need three copies of your comment, which you rapidly dumped four times in the corresponding 800Notes thread. Many other comments there parallel those here, that people have heard another cruise sales scammer posing as a surveyor. I think the jury is still out as to the purpose(s) and user(s) of this number.
QueenKitty, try dropping your federal DNC registration for a few months and test your assertion. What is ''a waste of time'' is signing on to a service without bothering to comprehend its terms.
Q&A: The National Do Not Call Registry
ftc.gov
You and your ''rights group'' will look pretty silly rallying against caller behavior which is clearly made EXEMPT from the Telemarketing Sales Rule. Debt collectors have their own set of rules regarding nuisance calls, which say you need to address them *directly*. If you're hot to to litigate, third party collectors answer to the Fair Debt Collection Practices Act, whereas an original creditor like GE Capital Retail Bank may be covered only by state law.
''Number 281''-whatever will be a target for more nuisance calls now that you've published it where any data harvester can find it. These forums are for call recipients to share their experience and optionally offer advice. They are *NOT* direct open channels to the phone bank boiler rooms we comment upon. You will not get compliance with your orders until you deliver them DIRECTLY to your caller. The magic phrase is NOT ''take this off'', but ''Add this number to your Do Not Call list''.
Various ways to combat nuisance calls from the FCC
fcc.gov
This sounds like debt collection, or perhaps we should say extortion dressed as collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Call quit at four rings, squeaking it just past the FCC threshold for call abandonment, but not long enough to trigger a message recorder set to answer at a fifth ring.
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
Ms. Jakubek, these forums are for call recipients to share their experience and optionally offer advice. Revealing your full names where any data harvester can find them was foolish. Your ward's caller does not maintain this site or this web page. The caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to that caller.
The magic phrase you want for salesmen is ''Place this phone number *on* your Do Not Call list''. Stubborn hucksters should be shut down with a ''cease communication'' notice sent via USPS Certified with return card.
As to federal DNC registration, the FTC cares nothing for whether the covered number is listed or hidden or who controls the phone. The DNC site only requests the phone numbers to be covered and an email address to send the confirmation. Yes, the feds prefer that you ''register only your own telephone numbers'', but cannot mean to exclude people who are incapable. I don't frankly see anyone objecting to a legal guardian managing that task or at least obtaining a copy of the email confirmation, unless you're subject to some goofball state law.
Various ways to combat nuisance calls from the FCC
fcc.gov
Q&A: The National Do Not Call Registry
ftc.gov
Hater, you're the first to report here. If you're going to crosspost from 800Notes, at least try to notice such details and give the WCU readers an idea of how a given number is used.
Your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them *directly* to your caller.
Various ways to combat nuisance calls from the FCC
fcc.gov
Mary, your caller does not maintain this site or this web page. You will not get compliance with your orders until you deliver them *directly* to your caller.
Various ways to combat nuisance calls from the FCC
fcc.gov
Fine, Cooper. Complaining here won't stop an autodialer. You will have to find the actual source of your calls, which are by the way not covered by federal DNC.
Various ways to combat nuisance calls from the FCC
fcc.gov
Your caller does not maintain this site or this web page. You will not get compliance with your orders until you deliver them *directly* to your caller.
Various ways to combat nuisance calls from the FCC
fcc.gov
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Perhaps you've failed to notice the site header says "Who Called Us" and not "Angie's List". I notice your hired overseas spammer can't be bothered to correctly spell the name of your town.
The absence of Telemarketing Sales Rule enforcement is a popular myth. The FTC wants to cut the various phone scammers at the knees, but just like any of you it has to first find the boiler room it needs to sue. Cheap VOIP service and Caller ID spoofing were not available as tools of concealment to phone scammers when the DNC program was established.
Here's a link to a site which helps explain the scope of the problem:
telemarketerspam.wordpress.com
What do you think, ''really'', these fake survey scammers are dumb enough to use only one phone number? That all possible complaints will descend upon one website? No, they diffuse their illegal activity to make their sources harder to pin down and prosecute.
Here's a link to a site which helps explain the scope of the problem:
telemarketerspam.wordpress.com
What you ''feel'' the DNC registry should accomplish for you personally is not up for an amendment to the Telemarketing Sales Rule or any other law. If you don't want exempt callers, crying ''make it stop'' and throwing a tantrum here isn't getting the job done.
Q&A: The National Do Not Call Registry
ftc.gov
Maybe instead of throwing a hissy fit about your technological issues you could help identify the caller and its purpose, which is mainly what a caller database is for. Then we might have a better understanding of how to combat the pest.
Various laws in brief from the FCC
fcc.gov
Try dropping your DNC registration for a few months and then get back to us with how ''useless'' it is to you. The scam callers are still illegal, just harder to corral. The following sites help explain some of the scope of the problem.
stoptomwithhomeprotection.wordpress.com
telemarketerspam.wordpress.com
No one else reading this page can ''please erase'' anything. These forums are for call recipients to share their experience and optionally offer advice. It is unwise to publish a phone number you meant to protect in an open forum where any data harvester and scammer can find it.
The magic phrase for sales calls is NOT ''take me off'', but ''Add this number to your Do Not Call list''. That said, you may be dealing with a scam outfit with no interest in obeying laws or your orders.
further reading:
USA - fcc.gov
Canada - crtc.gc.ca
No one else reading this page can ''make them stop call'' (sic) on your behalf. These forums are for call recipients to share their experience and optionally offer advice. If you can provide a business name and/or details on the caller's stated purpose, you might get a more helpful response.
Various laws in brief from the FCC
fcc.gov
Your caller does not maintain this site or this web page. You will not get compliance with your orders until you deliver them DIRECTLY to your caller. These forums are for call recipients to share their experience and optionally offer advice. It would help the readers if you can try to identify the ''someone'' or describe what the caller wants.
Furthermore, your federal DNC registration is not a magical shield against every nuisance caller, and it links to the Telemarketing Sales Rule, which only addresses sales callers. You are told as much at registration time if you actually bother to read the rules, which are not made a secret. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Elsewhere this number is linked to debt collection agency Receivables Performance Management. Third party collectors answer to their own laws with regard to phone calls. Learn about the federal rules from the source:
ftc.gov
consumerfinance.gov
Your caller does not maintain this site or this web page. You will not get compliance with your orders until you deliver them DIRECTLY to your caller.
These forums are for call recipients to share their experience and optionally offer advice. They are *NOT* direct open channels to the phone bank boiler rooms we comment upon. The magic phrase you want for salesmen is ''Place my number *on* your Do Not Call list''.
The fake PC tech scammers have been busy this Labor Day. It's always good for a laugh when real computer and networking experts are unwittingly targeted. See this thread:
(2846436572) whocalled.us
Brandy and Sandi are hearing fake PC tech scammers from this obviously spoofed number, which could be repurposed for any fraud. See this thread:
(2846436572) whocalled.us
This is likely a fake PC tech scam. See this thread:
(2846436572) whocalled.us
Mr. Craig McDonald, is there a chance you could promote your stupid noisemaker gadget without spamming every other thread which happens to appear on the WCU home page?
Meanwhile your SEO spammer's objective is to seed the word "dance" more times than we can stand. I hope you and Walter got all the nothing you paid for.
It's good to know that ''Michael'', ''John'', and ''Larry'' agrees with himself. We would not want a spammer with multiple personalities to get too confused. What next, ''Manny, Moe, and Jack''?
That's nice. Now would you please release the Caps Lock, try to identify the caller, and describe what you heard? That's what these database sites are for.
Ms. Mathis, these forums are for call recipients to share their experience and optionally offer advice. Your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them DIRECTLY to your caller.
Eric, how much trust do you think we should place in any ''opt out'' instructions which come from a scammer violating federal and state laws every single time it calls? Just like when you reply to a spam email, those directed keypresses only signal a ''live one'' which is more likely to respond to yet more trashy calls.
Your available strategy rather depends on who ''these people'' are and what ''these calls'' regard. Here's a place to start some legal homework:
Various laws in brief from the FCC
fcc.gov
G Man: ''Bad Man'' could be accused of typical collector arrogance but not ''misreading the FDCPA'' like you did. Debt collectors call third parties to alleged debtors all the time for permitted skip tracing purposes.
ftc.gov
Where they can get in trouble is discussing the account with the wrong person, and when pretending it's a trace to annoy and shame an intended target whose location is already known.
Joe, ''they still call'' because debt collectors are notoriously deaf to verbal requests. It's not so much incompetence as the policy of lawbreaking debt collectors across the industry to assume you are a liar until you give an answer which gets one paid. If you'd follow my ''not me'' advice here, four short comments behind yours, you should finally find peace.
I lay odds that ''Department'' should really be called ''Bureau of South Asian Crime Family Extortionists''.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
I agree this collection agency has no internet presence apart from recent citations on the mystery call databases. What you can't find within your national borders you can't sue, and these thugs are just begging for a bloodletting FDCPA action. I lost count of the pile of violations in JJ's story.
As mentioned on 800Notes, the sidelong reference to junk debt buyer Midland Credit Management may be simply a dodge to help dress the criminal's debt claim. This is not about debt but extortion. Arm yourself with knowledge and don't get suckered.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
This sounds like debt collection, or perhaps we should say extortion dressed as collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
I'm sure the scammers and data harvesters will be glad to oblige ....
It should be plain by now that verbal demands and keypresses are not going to stop criminals with autodialers. Any ''opt-out'' provisions are only there to create an illusion of legitimacy.
Here's a link to a site which helps explain the scope of the problem with credit reprice scammers:
telemarketerspam.wordpress.com
Pam got her wish in one case back in November.
Jury Convicts Woman In $25 Million Nationwide Telemarketing Fraud Scheme
justice.gov
The remaining credit reprice scam shops aren't so easy to kill. Cheap VOIP service and Caller ID spoofing were not available as tools of concealment to phone scammers when the DNC program was established. The FTC is well aware of this, and will be inviting ideas for a technological defense to be aired at an Autumn summit announced in July.
Agency Announces Robocall Summit to be Held October 18 in Washington, DC
ftc.gov
There are references in this thread to ''WCA'', an acronym for Worldwide Commerce Associates. When you get their calls, there is a very good chance that *you invited* them! The next link explains more.
(6093189538) whocalled.us
Mr. Stuart, your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them DIRECTLY to your caller. Whenever possible, a ''cease communication'' notice via USPS Certified with return card is the best route for suspect and illegitimate calers.
Various laws in brief from the FCC
fcc.gov
What exactly would you like a list of phone numbers to do Cal? The DNC registry is simply that. It's not a law and not a body of regulators and cannot summon a personal strike force to break in the doors of call centers. Complaints to the DNC site form a handy pool of intel for law enforcement, something you are all repeatedly prompted to read about at registration time.
Q&A: The National Do Not Call Registry
ftc.gov
When faced with a suspicious sales caller, as this one sounds like, you can bet your verbal ''shut ups'' will be ignored. First try a direct approach of sending a ''cease communication'' notice via USPS Certified with return card, which sets up the offender for legal damage if that notice is ignored. If you can't pin down a valid address, you can always spread your reports to the FTC and attorneys general, and meantime work on some call block strategy.
Tired: The Telephone Consumer Protection Act allows sales callers a daily 13 hour window beginning at 08:00 in your time zone. Only your state law or a notice revoking call permission might overcome this. That said, the credit reprice scam calls are illegal at all times since they are always prerecorded and never invited, to say nothing of peddling a fraudulent service.
Meadow: Back in November you got your wish regarding a similar scam shop in Atlanta. It's true that enforcement actions are often frustrated by cheap VOIP service and Caller ID spoofing, which were not available as tools of concealment to phone scammers when the DNC program was established. However, the complaints do count and the FTC has relied on them to help stamp out several ''Rachels'' since late 2009. If you give up filing reports, it's effectively the same as condoning the illegal behavior.
Jury Convicts Woman In $25 Million Nationwide Telemarketing Fraud Scheme
justice.gov
Not a thing is ''wrong'' with the federal DNC registry. It's done wonders in this house and many others to repel legally compliant businesses which might otherwise drive us batty with sales calls. The remaining Telemarketing Sales Rule violators are the spoofing scammers with autodialers who simply don't care about your rights.
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
Lee, the large volume debt collectors have been outsourcing to South Asia for years now. Some are owned outright by Indian firms.
I would really like to see where you've pulled your statistics regarding the most likely persons to pay fraudulent debt. The wealthy have no problem outspending their opponents in court. It's the middle and lower classes which are the low hanging fruit, who often don't know they have rights or legal tools to fight with. I can't go a month without reading about someone who paid off some debt they never owed simply because their credit report and a major purchase were being held hostage by a lawbreaking collector. Don't even get me started on the ''sewer service'' scandals like we've seen in Minnesota.
Here are guides to the federal laws which protect the rest of us who can't buy our way out of trouble:
ftc.gov
consumerfinance.gov
West Asset Management was fined $2.8 million in March 2011 by the FTC for chronic FDCPA violation, setting a new record high for the industry. Currently it holds the No. 2 position among FTC civil penalties against debt collection agencies. WAM's crimes were no different from those of its peers: runaway skip tracing, abusive and hostile phone reps, illegal threats, privacy violation, ignoring 'no-call' demands, wrongful seizure of savings, outright lies .... on and on, practically every part of FDCPA trampled on like the collector's victims.
Leading Debt Collector Agrees to Pay Record $2.8 Million to Settle FTC Charges [press release]
ftc.gov
business.ftc.gov
Fun Facts: West Asset Management was fined $2.8 million in March 2011 by the FTC for chronic FDCPA violation, setting a new record high for the industry. Currently it holds the No. 2 position among FTC civil penalties against debt collection agencies. WAM's crimes were no different from those of its peers: runaway skip tracing, abusive and hostile phone reps, illegal threats, privacy violation, ignoring 'no-call' demands, wrongful seizure of savings, outright lies .... on and on, practically every part of FDCPA trampled on like the collector's victims.
Leading Debt Collector Agrees to Pay Record $2.8 Million to Settle FTC Charges [press release]
ftc.gov
business.ftc.gov
The real Charles Schumer has been a US Rep and now a US Senator from New York since Pac-Man was the hot arcade game. Your Schumer might be only a flimsy alias for a collection agency rep.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
You don't need a valid debt or a derogatory trade line on your credit reports to be hassled by debt collectors. They call third parties to alleged debtors all the time for permitted skip tracing purposes, or often pretending it's a trace to annoy and shame an intended target whose location is already known.
My advice for a ''not me'' case can be found here, in a comment from 29 August 2012:
(8773052082) whocalled.us
I'll take a guess the ''file number'' is for a debt account, which may not even exist.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Debt collectors are notoriously deaf to verbal requests. It's not so much incompetence as the policy of lawbreaking debt collectors across the industry to assume you are a liar until you give an answer which gets one paid. Tattling to the AG is fine, but don't wait for someone else to solve your problem. Employers get special mention in the FDCPA. It's time you used the law against this pest.
Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you.
official guides to the federal laws:
ftc.gov
consumerfinance.gov
For a little inspiration, a Texas fast food chain has just made the unusual gesture of suing NCO Financial for continuing to call for an employee despite its written orders.
Court case not the way Whataburger likes it
chron.com
Debt collectors are notoriously deaf to verbal requests. It's not so much incompetence as the policy of lawbreaking debt collectors across the industry to assume you are a liar until you give an answer which gets one paid. Lucky for you employers get special mention in the FDCPA. It's time you used the law against this pest.
Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you.
official guides to the federal laws:
ftc.gov
consumerfinance.gov
Speaking of Texas and annoying collectors, a burger chain has just made the unusual gesture of suing NCO Financial for persisting in calling for an employee in the face of a cease-comm.
Court case not the way Whataburger likes it
chron.com
Now that you've practiced your no-call request here, deliver it to the actual callers, who do not maintain this site or this web page.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Tommie, the object is to create false shame by hassling everyone your grandson ever knew until he comes out with his checkbook open. Debt collectors call third parties to alleged debtors all the time for permitted skip tracing purposes, or often pretending it's a trace when their target's location is already known.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Translation: We want to get you sued for some old debt, or at least make you think that's imminent.
The extreme secrecy is due to a long running legal conflict between the twin mandate for both privacy and disclosure. It is a stupid message, but it's meant to keep the collection agency from getting sued itself.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
I would guess the ''required notice'' to be a ''mini-Miranda'' for debt collection. The extreme secrecy is due to a long running legal conflict between the twin mandate for both privacy and disclosure.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
The ''process server'' is more likely a fraud like the ''hot check'' claim. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
This is not how you get a collection agency off your back. These forums are for call recipients to share their experience and optionally offer advice. They are *NOT* direct open channels to the phone bank boiler rooms we comment upon. I really hope that's not your phone number you've used as a user alias. It is unwise to publish a phone number you meant to protect in an open forum where any data harvester and scammer can find it.
I had to look elsewhere to find the business names ARC Management Group and Pollack & Rosen. If you've hired counsel, what are you doing trying to communicate directly with the agency? That's the lawyer's job now, remember? Hopefully you realize that the collector's contact with you becomes illegal the moment they know you have a legal rep.
Some reading on federal laws, in case they weren't made clear ...
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
This sounds like debt collection, or perhaps we should say extortion dressed as collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Ms. Taylor, ''they will not stop'' because you persist in making verbal demands. It's the policy of lawbreaking debt collectors across the industry to assume you are a liar until you give an answer which gets one paid. Again, get off the phone and get on a paper trail, as I have explained here eleven months ago.
This sounds like extortion dressed as collection. Could be the usual US lawbreaker or a fake collector from South Asia.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
That arrogance from your collections rep and the convoluted canned ''Foti'' calls are both sadly common tactics across the debt collection industry. You just can't reason with crazy.
To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt.
You can get the whole thing done in one one curt paragraph. Some variant of this will do: ''These are the affected phone numbers, I cannot help you with your problem, stop calling about this matter.'' In my ''shut-ups'' I also like to briefly review when I was called and what I was told by live reps and/or canned messages. This is done in a calm ''inside voice'' without making threats or citing rules. I also print the relevant USPS tracking number someplace near the page footer. My little parts and accessories establish the background for an escalated dispute, particularly if I encountered resistance or frustration during past calls.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Elsewhere this points to Apex Capital Solutions a/k/a ACS & Associates. (ApexCapitalSolutionsLLC.com)
This is apparently one of the many 'Buffalo Bullies' engaged in fraudulent ''hot check'' collection, exposing itself to serious FDCPA violation counts.
This is the fake PC tech confidence game.
Essentially some fiend in a boiler room, usually in South Asia, wants to coax you into dropping your firewall and security measures and play havoc with your system, possibly with the goal of then selling you the ''solution'' to the problem they caused. Worse yet they might plunder your hard drives for whatever can be sold or used against you. If your credit account data are volunteered or captured, there is no end to the trouble which may follow from all their criminal friends.
The scammers count on most computer owners being ''appliance users'' who don't understand what's under the hood and being easily misled. They may claim to have a pile of complaints because your system is spewing spam, or else instruct the user to open a shell and look at perfectly innocuous system feedback and claim there is something dangerous happening. This is the PC equivalent of the crooked auto mechanic who squirts oil on your axle and wants $1600 to ''repair'' the non-damage.
The dumber ones claim to be from ''the Windows Corporation'' or the ''Microsoft legal department'' or something as implausible. Their actual knowledge of personal computers is always pitifully low, as reported many times when real PC techs are called. (Sometimes their command of English is little better.) Often the reps become hostile and curse you out if you indicate any sort of informed resistance.
While the NSA may be logging our every keystroke and mouse gesture from San Francisco, Microsoft is not running any constant emergency alert system and is surely not going to run a reverse tech support call center devoted to writing each of us a trouble ticket. DO NOT follow any instructions from these goons and don't give them any satisfaction of making you upset.
For further reading, 800Notes has a few threads on this scam.
Alan, it's not a problem of will but resources, and the present telecomm environment, which the Telemarketing Sales Rule really cannot address. Cheap VOIP service and Caller ID spoofing were not available as tools of concealment to phone scammers when the federal Do Not Call program was established. The FTC is well aware of this, and will be inviting ideas for a technological defense to be aired at the Autumn summit announced in July.
Agency Announces Robocall Summit to be Held October 18 in Washington, DC
ftc.gov
Ryan, I would try a ''cease communication'' notice via USPS Certified with return card. The FTC and many consumer watchdogs explain how to draft one, and how you can do some damage if that notice is ignored. Here are some notes from a legendary consumer litigant to help you:
dianamey.com
In the future you might consider an email alias service when there is potential for your address to be misused, which is pretty much all the time. I personally recommend Sneakemail, as a longtime user and not a shill.
Rick, National Health does not maintain this site or this web page. You will not get compliance with your orders until you deliver them DIRECTLY to your caller.
Various nuisance call laws in brief from the FCC
fcc.gov
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
The stupid scammer evidently can't keep his various talk-off scripts in order. This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Dog, the FTC would be quite surprised to learn it ''doesn't help stop'' credit reprice scammers.
FTC Action Puts Robocallers Out of the Telemarketing Business
ftc.gov
FTC Shuts Down Robocallers Who Claimed to Reduce Credit Card Interest Rates
ftc.gov
FTC Charges Telemarketers with Illegal Robocalling
ftc.gov
FTC Shuts Down Robocallers Who Falsely Promised to Lower Credit Card Interest Rates
ftc.gov
I'd paste the remaining links here except this site will turn me away for looking like a spammer. Maybe instead of impatiently bitching here you can do as Glenn advised and do YOUR part.
WCA is the acronym for Worldwide Commerce Associates. If you are getting their calls, there is a very good chance that YOU INVITED them, even if unwittingly. The next link explains more.
(6093189538) whocalled.us
Ms. Tipper, you were never promised a magical shield against every nuisance caller and scammer when you registered your numbers. File complaints with the FTC and attorneys general. Trying to ''opt out'' directly is simply not going to work on criminals with autodialers.
More needs to be done, and new tactics are needed, as cheap VOIP service and Caller ID spoofing were not available as tools of concealment to phone scammers when the DNC program was established. The FTC is well aware of this, and will be inviting ideas for a technological defense to be aired at the Autumn summit announced in July.
Agency Announces Robocall Summit to be Held October 18 in Washington, DC
ftc.gov
Mr. Cohen, your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them DIRECTLY to your caller.
Various laws in brief from the FCC
fcc.gov
Ms. Bison, I don't know what you expect other charities to do about their competition. They cannot revoke permission for some other boiler room they don't hire to call you. That's YOUR job, and the Telemarketing Sales Rule helps you get it done.
You are likely to find the calls are placed by a commercial fundraiser, such as Associated Community Services, Dial America, Donor Services Group, Harris, InfoCision, MDS, and TeleFund. As commercial entities, these hired call centers are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
Linked below find the simple steps I took to rid myself of a major pain boiler room by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
Jim, this is a sample of all the enforcement of your ''joke'' which has been done since late 2009 to kill off credit reprice scam shops. If I paste all the relevant links here, this site will think I'm spamming and disallow my post!
FTC Action Puts Robocallers Out of the Telemarketing Business
ftc.gov
FTC Shuts Down Robocallers Who Claimed to Reduce Credit Card Interest Rates
ftc.gov
Jury Convicts Woman In $25 Million Nationwide Telemarketing Fraud Scheme
justice.gov
Your complaints to the FTC and attorneys general DO matter. You need to be patient and recognize that:
- You were never promised a magic nuisance call shield by DNC registration.
- Phone scammers have tools like cheap VOIP and Caller ID spoofing which did not exist nine years ago when the federal DNC list went live.
As to the Truth in Caller ID Act, that won't stick when the scammer uses a neutral sort of CNAM like ''toll free'' as in the reported examples above. The CID tags have to go out of their way to fool you into thinking it's a different caller from the actual one. These credit scammers nearly always try to look legitimate as part of their ruse.
S&T, try dropping your registration for a few months and you'll be reminded why you signed on. The absence of Telemarketing Sales Rule enforcement is a popular myth. A mass of complaints has helped the FTC choke off several credit reprice scammers in the past three years. If you hope for more prompt human assistance, file complaints with the FTC and attorneys general. Individual action through a TCPA lawsuit would be a strong suggestion, if anyone manages to corner one of these scammers long enough.
More needs to be done, and new tactics are needed, as cheap VOIP service and Caller ID spoofing were not available as tools of concealment to phone scammers when the DNC program was established. The FTC is well aware of this, and will be inviting ideas for a technological defense to be aired at the Autumn summit announced last month.
Agency Announces Robocall Summit to be Held October 18 in Washington, DC
ftc.gov
The last few comments describe the fake PC tech scam. See this thread:
(2846436572) whocalled.us
For once someone corroborates my own advice on silencing beggar calls from commercial fundraisers ....
(9018819984) whocalled.us
We're at nine months since I sent my ''shut up'' to that one call center. The daily hailstorm of calls regarding a minimum of eight different charity clients ceased immediately and they don't dare return.
It is unnecessary to specify the caller's phone numbers, and really counterproductive. They can always buy another few dozen numbers, and you have maybe one or two to defend you can't easily change. It's sufficient to revoke permission to call *your* numbers.
Commercial fundraisers and other telemarketers are not privy to any death record alert system, so I'm afraid your parents are going to get Grandpa's leftover callers for years or until there is a systematic revocation of call permission. I would watch their junk mail for more charity campaigns, as you will find that some will be accompanied by phone calls. My late mother was an incurable mail order shopper and donor, leaving behind a huge task of reducing the flood of junk mail and beggar phone calls so that my surviving Dad can have some peace.
Commercial fundraisers, the often devious call centers which make a majority of charity calls, are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
Linked below find the simple steps I took to rid myself of a major pain charity beggar by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
Zuzu, your AG did a pretty good job of describing the technical problem, but I disagree with your FTC rep that these illegal security sales calls are purely about ID theft. A few intrepid scam hunters have run their own sting operations, agreeing to a sales visit from whatever alarm dealer gets the lead provided by the call centers, then sending the hapless reps who show up with a stern message for their bosses regarding compliance with the Telemarketing Sales Rule and Telephone Consumer Protection Act.
My comments from two years ago in a thread linked below fills in some background, and the ''Stop Tom'' site gives you an idea of the current messy state of the problem.
(4014010125) whocalled.us
stoptomwithhomeprotection.wordpress.com
The absence of enforcement of the Telemarketing Sales Rule and its kin is a popular myth. The feds have been prosecuting the worst widespread offenders for years, based on complaints filed with the FTC and attorneys general. Their task is frustrated by the advent of cheap VOIP service and Caller ID spoofing, tools which effectively hide the trashy callers. The FTC is well aware of this, and will be inviting ideas for a technological defense to be aired at the Autumn summit announced last month.
Agency Announces Robocall Summit to be Held October 18 in Washington, DC
ftc.gov
You must meantime do your part and report calls which are actually violative. You don't actually know the nature or purpose of this caller, which makes your ranting overreaching.
Doug, it should be plain by now that verbal demands and keypresses are not going to stop criminals with autodialers. Those false ''opt-out'' provisions are only there to create an illusion of legitimacy.
Mr. Kelch, your federal DNC registration is not a magical shield against every nuisance caller, and you were never promised one. You don't think greed is a reason for scammers to call you? How about the ability to hide behind cheap VOIP service and spoofed Caller ID tags?
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
Surveyors do not ''get past'' a DNC registration. Please review the FTC FAQ page which the DNC site nearly begged you all to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
This is why. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
The DNC site prodded you to read that at registration time, but you ignored it. What's ''insane'' is not bothering to understand the terms of a service you sign up for. This is one of the bad habits which attracts nuisance calls in the first place.
What's more, a retail purchase as described in this thread commits you to an ''Established Business Relationship'', permitting that business and its affiliates to call you for a set time or until you revoke permission to call, whichever comes first.
I suspect, Sally, the ''approval'' would be to bomb you with more charity and/or sales calls, creating a ''business relationship'' with the latter which would render the sales calls legal.
Joey, I have my doubts that your skip trace call volume will be considered ''harassment in a big way'' or any way by a judge or consumer lawyer. Drop that ''shut up'' letter on their heads and *then* you can talk harassment.
Nothing can be done if you don't actually describe ''these pests'' and what they are doing which you consider harassment.
R, this is a sample of all the ''nothing'' which has been done since late 2009 to kill off credit reprice scam shops. If I paste all the relevant links here, this site will think I'm spamming and disallow my post!
FTC Action Puts Robocallers Out of the Telemarketing Business
ftc.gov
FTC Shuts Down Robocallers Who Claimed to Reduce Credit Card Interest Rates
ftc.gov
Jury Convicts Woman In $25 Million Nationwide Telemarketing Fraud Scheme
justice.gov
Your complaints to the FTC and attorneys general DO matter. You need to be patient and recognize that:
- You were never promised a magic nuisance call shield by DNC registration.
- Phone scammers have tools like cheap VOIP and Caller ID spoofing which did not exist nine years ago when the federal DNC list went live.
''Rock and a hard place'', ''A''. Verbal demands are clearly not going to stick, and rarely do with nuisance callers. You could easily alias your email address through a service such as Sneakemail. Personally I always beat the drum for a ''cease communication'' notice sent via USPS Certified with return card. Your mailing address won't be a state secret anyway, and it will be much easier to strongarm the caller's compliance once that mint green card is back in hand.
Annoyed, you would get ''shut down quick'' if you were dumb enough to openly use your own phone number from a clearly traceable address to run the scam. The advent of cheap VOIP and easy Caller ID spoofing has given the trashy callers the same unfair advantage email spammers found many years before.
Dennis, you're asking to cover a lot of ground. Better strap in. Asset Acceptance (AACC) and Portfolio Recovery Associates (PRA) are both well known, large volume junk debt collectors. They traffic primarily in accounts sold off long ago and purchased for no more than maybe 15% of face value. What you've endured with the misfired skip trace calls and nearby name matching is a very common byproduct of an industry which is almost fully automated. PRA has arguably obtained more phone numbers than any competitor, overwhelming screening and blocking gadgets and likely hoping to trick you into answering just once with your guard down.
When you get grilled for your indentifying data and you're not told why, a debt collector is in fact trying to obey federal and state laws with respect to privacy. Now, trashy agencies like these can break almost all the other laws without blinking, but the privacy mandate has for years been a sore spot for easy consumer lawsuits. You have no obligation to comply with the questioning, but the live rep is not safe to continue unless the alleged debtor is known to be speaking.
You won't need to change your number or bury your phone, just abandon any hope of making verbal demands heard. Mistrust of any ''wrong number / wrong person'' claim is standard procedure at all the rogue collection agencies. A shortsighted provision of federal law gives them an excuse to consider you a liar, then keep calling until they get the answer they want. It's best to put down the phone and turn up your volume on paper.
To a ''not me'' case like yours I always recommend putting the collection agency on notice, just as you would if you were the target and the debt claim was invalid. Send 'em a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt.
You can get the whole thing done in one one curt paragraph. Some variant of this will do: ''These are the affected phone numbers, I cannot help you with your problem, stop calling about this matter.'' In my ''shut-ups'' I also like to briefly review when I was called and what I was told by live reps and/or canned messages. This is done in a calm ''inside voice'' without making threats or citing rules. I also print the relevant USPS tracking number someplace near the page footer. My little parts and accessories establish the background for an escalated dispute, particularly if I encountered resistance or frustration during past calls.
Tapping your lawyer to spook PRA wasn't a bad response, but really you can control these goons without his help. Save the legal help for a real job, like if a collector stupidly ignores your written orders. Currently a simple letter in a #10 envelope will run you $5.75 in USPS fees. If the debt account gets resold and passed around, you'll have to lather-rinse-repeat the cease-comm.
This is not an expense but an investment in your sanity. I had to send three ''shaddups'' last year. Two agencies were chasing the same total stranger, and the other wanted a lady who held my phone number around a decade ago ... whom I incidentally located in about four minutes of online research. None of them were ever going to stop on their own, despite canned messages claiming I could ''ignore'' misfired calls. Like you, I heard agency reps promise me the calls would end by a date certain, yet the autodialer was pelting me again after that deadline. Well, nothing says ''I'm really not joking'' like an envelope festooned in green USPS labels. None have dared to call since and I'm sleeping better for it.
Now to my boilerplate for everyone reading here ....
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Richard, consider that a scam outfit could have spoofed a real surveyor's phone number to further conceal itself from watchful types like yourself.
Jesus Aitch, Tina .... Look at this mile-long thread. Then look at the number again. Anyone in creation could spoof this number.
Maybe if you describe who ''they'' are and what ''they'' want you'll get some help with that.
It's always entertaining when these fake PC tech scammers call real computer and networking professionals. While I agree that legal enforcement is frustrated by the spoofing and VOIP use, to not complain at all says that we condone the scam behavior. ''What you permit you encourage!'' My first stops would be the FTC and attorneys general.
As Rob suggested, the ruse often is that some fiend in a boiler room, usually in South Asia, wants to coax you into dropping your firewall and security measures and play havoc with your system, possibly with the goal of then selling you the ''solution'' to the problem they caused. Worse yet they might plunder your hard drives for whatever can be sold or used against you. If your credit account data are volunteered or captured, there is no end to the trouble which may follow from all their criminal friends.
The scammers count on most computer owners being ''appliance users'' who don't understand what's under the hood and being easily misled. They may claim to have a pile of complaints because your system is spewing spam, or else instruct the user to open a shell and look at perfectly innocuous system feedback and claim there is something dangerous happening. This is the PC equivalent of the crooked auto mechanic who squirts oil on your axle and wants $1600 to ''repair'' the non-damage.
The dumber ones claim to be from ''the Windows Corporation'' or the ''Microsoft legal department'' or something as implausible. Once I read that a scammer claimed to be a Dell service rep. Their actual knowledge of personal computers is always pitifully low, as reported many times when real PC techs are called. (Sometimes their command of English is little better.) Often the reps become hostile and curse you out if you indicate any sort of informed resistance.
Microsoft is not running any constant emergency alert system and is surely not going to run a reverse tech support call center devoted to writing each of us a trouble ticket. DO NOT follow any instructions from these goons and don't give them any satisfaction of making you upset.
For further reading, 800Notes has a few threads on this scam.
''The government'', namely the FTC, will help, and has helped since late 2009 to put down several credit reprice scam shops. YOU have to help by reporting every last violative call to the FTC and attorneys general. Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
It's refreshing to see on this site an informed response to the credit reprice scammers. The FTC has in fact put the bag on several ''Rachels'' and ''Heathers'' since late 2009, prompted by storms of complaints. Here's a link to a site which helps explain the scope of the problem and why these criminal pests are hard to control:
telemarketerspam.wordpress.com
Why are you trying to write to a scammer via a web page your caller does not control or bother to read?
TX, I'm sure you've been thorough in registering phone numbers, but not in comprehending what registration is for. This next link is to the FTC FAQ you were prompted to read by the federal DNC site:
Q&A: The National Do Not Call Registry
ftc.gov
AFNI is not selling you anything, so you need a direct approach. Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
The scammer rep benefits from the use of an autodialer. That's close enough for me to call him and his boss liable for Telemarketing Sales Rule violations.
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
Thanks so much for that richly detailed report. The readers will be greatful to your due diligence.
''John'', who is also ''Liza'': If you want our trust that this collector is ''ligitimate'' (sic) then you shouldn't have a problem giving us a valid business name and address. You ''went ahead and paid it cuz'' you're too stupid to know when you're being hustled ... or really another pathetic shill.
Reporting violations of the Telemarketing Sales Rule is never a waste. You just have to be patient for results now that scam callers can hide behind cheap VOIP and Caller ID spoofs. Complaints to DNC form a handy pool of intel for law enforcement, something you are all prompted to read about at registration. Those complaints have helped the FTC choke off several credit reprice scammers since 2009.
If you hope for more prompt human assistance, file complaints with the FTC and attorneys general. Individual action through a TCPA lawsuit would be a strong suggestion, if anyone manages to corner one of these scammers long enough.
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
Francisca, since you've now twice registered a number with federal DNC, there should be no excuse for you to have missed the FTC FAQ page which the DNC site repeatedly prompts you to read. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
You will have to deal with Braun directly, as has been explained before in this thread. Should verbal demands be ignored, send a ''cease communication'' notice via USPS Certified with return card.
Lola, Mr. Kulp's shop does not have to ''refer to'' the DNC registry, but can screen out registered numbers as a courtesy. The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
That said, I would not rely on email or phone contact to issue a ''shut up'' demand to any member of an industry which comes just shy of breaking rules as part of its business model. Linked below find the simple steps I took to rid myself of a major pain boiler room by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
You are likely to find the calls are placed by a commercial fundraiser, such as Associated Community Services, Dial America, Donor Services Group, Harris, InfoCision, MDS, and TeleFund. As commercial entities, these hired call centers are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
Dave, please .... it's not reasonable to place an automatic gag order on every business after each inquiry or transaction. We have to allow for honest businesses to use EBR responsibly or else no one can ever use the phone for a commercial purpose ever again. The idea of preventing competitive disadvantage is part of every law which seeks to give us control of an industry's consent to call us.
If you think your sales call traffic is unaffected by DNC registration, try dropping it for a few months and watch the calls spike. You can't look at DNC as a cure-all but part of a strategy which includes a concept of defensive disclosure of your private data. If you are consistently stingy with those data there are fewer chances for list compilers and data harvesters to pass them around in the first place.
Fine, I will ... except I never called and have no way to do so as a fellow site user. These forums are for call recipients to share their experience and optionally offer advice. Your caller does not maintain this site or this web page. You will not get compliance with your orders until you deliver them DIRECTLY to your caller.
Linda, you're asking too much if you expect a commercial fundraiser to get closed down, in spite of their highly annoying illegitimate tendencies. You won't get anywhere with verbal demands or keypresses anyway. Those boiler rooms all think you're willing to wait a whole month for calls to end and then weeks later get your number slapped back on the autodialer just in time for the next campaign.
As a commercial fundraiser, TeleFund is expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
Linked below find the simple steps I took to rid myself of a major pain charity beggar by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
Ms. Salas, now that you've practiced your no-call request here, deliver it to the actual caller, which does not maintain this site or this web page. USPS Certified with return card is strongly recommended for contact with debt collectors.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Someone apparently can be so stupid as to not bother describing ''services such as these'' or just what this thread was opened for.
''These folks think they are exempt'' from scrubbing the federal DNC registry mainly because they are. The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers.
Q&A: The National Do Not Call Registry
ftc.gov
Some useful prior discussion of WFNNB:
(6142127506) whocalled.us
DP, no one else reading this page can ''please block'' anything for you. Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments. Comcast does not maintain this site or this web page. You will not get compliance with your orders until you deliver them DIRECTLY to your caller. (... which I might add could be a disguised third party collector)
KF, why would you want anyone to remove your number from a company no-call list? (particularly when your number wasn't listed to begin with) Be careful what you ask for. This anyway sounds like a scam caller which would not bother with such legal compliance niceties.
Rev, the credit reprice scammers are not ''protected'', just very hard to find and prosecute. Cheap VOIP service and number spoofing were not available to phone scammers when the DNC program was established.
The absence of Telemarketing Sales Rule enforcement is a popular myth. A mass of complaints has helped the FTC shutter several ''Rachel/Heather'' scammers in the past three years. It is hardly the President's fault, Karen, that Congress has found other matters more worthy of funding than nuisance phone call combat. It would take a trained army of regulators to respond to the multi-millions of illegal calls. More needs to be done, and each one of us must play a part.
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
Your caller does not maintain this site or this web page. You will not get compliance with your orders until you deliver them DIRECTLY to your caller.
People who spout off without the facts are so annoying. Too bad they don't bother to study the past three years of Telemarketing Sales Rule enforcement. Here are but a few recent FTC actions:
FTC Action Puts Robocallers Out of the Telemarketing Business
ftc.gov
FTC Shuts Down Robocallers Who Claimed to Reduce Credit Card Interest Rates
ftc.gov
FTC Charges Telemarketers with Illegal Robocalling
ftc.gov
FTC Shuts Down Robocallers Who Falsely Promised to Lower Credit Card Interest Rates
ftc.gov
.... and oh yeah, here's a scam gang in Atlanta fitted for orange jumpsuits a year ago for running a similar credit reprice scam:
Woman found guilty in $25 million telemarketing scam
ajc.com
Jury Convicts Woman In $25 Million Nationwide Telemarketing Fraud Scheme
justice.gov
More needs to be done, and new tactics are needed, as cheap VOIP service and number spoofing were not available to phone scammers when the DNC program was established. The FTC is well aware of this, and will be inviting ideas for a technological defense to be aired at the Autumn summit announced last month.
Agency Announces Robocall Summit to be Held October 18 in Washington, DC
ftc.gov
Here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
How should I know? I'm just a reader here like you. These forums are for call recipients to share their experience and optionally offer advice. They are *NOT* direct open channels to the phone bank boiler rooms we comment upon.
As this appears to be a number for periodical sales, the calls are legal if your Established Business Relationship period has not expired. What many don't realize is that EBR can be overcome. Under the Telemarketing Sales Rule (TSR) you can revoke call permission anytime, whether you're still a paying customer or not.
business.ftc.gov
Absent any instruction or transaction from you, call permission expires eighteen months after your final payment if you discontinue doing business. The TSR helps you here as well with sales calls begging you to return. For stubborn types I would recommend making your protest via USPS Certified with return card.
Thanks to cheap VOIP and Caller ID spoofing, the travel sales callers with their fake surveys don't need to be ''undocumented immigrants'' or even leave their bedrooms.
Your caller does not maintain this site or this web page. You will not get compliance with your orders until you deliver them DIRECTLY to your caller. These forums are for call recipients to share their experience and optionally offer advice.
Gail, the scammer knows nothing about you or even if you run a Microsoft OS. This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Change your approach, not your contact data. Linked below find the simple steps I took to rid myself of a major pain charity beggar by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
Commercial fundraisers are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.''
This sounds like debt collection, or perhaps we should say extortion dressed as collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
The FTC has much greater oversight over those illegal calls for monitored alarm system dealers. Specifically the Telemarketing Sales Rule and the Telephone Consumer Protection Act apply. My comments from two years ago in a thread linked below fills in some background, and the ''Stop Tom'' site gives you an idea of the current messy state of the problem.
(4014010125) whocalled.us
stoptomwithhomeprotection.wordpress.com
Don't cry for help until you can meet the readers partway. Describe ''these people'', and what they offer or what they want.
Trish, if you can find this site you can be the ''someone looking into this''. Nobody reading this is your paid research assistant.
You don't need a valid debt or a derogatory trade line on your credit reports to be hassled by debt collectors. They call third parties to alleged debtors all the time for permitted skip tracing purposes, or often pretending it's a trace to annoy and shame an intended target whose location is already known.
To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt.
You can get the whole thing done in one one curt paragraph. Some variant of this will do: ''These are the affected phone numbers, I cannot help you with your problem, stop calling about this matter.'' In my ''shut-ups'' I also like to briefly review when I was called and what I was told by live reps and/or canned messages. This is done in a calm ''inside voice'' without making threats or citing rules. I also print the relevant USPS tracking number someplace near the page footer. My little parts and accessories establish the background for an escalated dispute, particularly if I encountered resistance or frustration during past calls.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
J, this collection agency does not ''refuse to follow the 'do not call' rules''. The DNC Registry is not where you should look for relief. The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
The person who ''is supposed to be putting a stop to this'' and ''doesn't do anything about it'' is you, as you sit making angry uninformed complaints. Fact is, you are entitled by law to a quieter phone whether you owe something or not. You just have to ask for it, and should do so in a way which indicates you are as serious as cardiac arrest.
To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. The FTC and many consumer watchdogs explain how to draft one. This will set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you.
Audrey, this is why: The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
See also my comment from April, only four down from yours. Now that the problem is defined, find in the next link the simple steps I took to rid myself of a major pain charity beggar by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
The problems with Corporations for Character are worse than you suspected. This other thread explains more.
(6128085568) whocalled.us
Usually such callers claim to be from Microsoft. This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
You are likely to find the calls are placed by a commercial fundraiser, such as Associated Community Services, Dial America, Donor Services Group, Harris, InfoCision, MDS, and TeleFund. As commercial entities, these hired call centers are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
Linked below find the simple steps I took to rid myself of a major pain boiler room by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
I wish I had ten dollars for everyone who says "there should be no reason" for a debt collector to call. Please see my comment from February.
The business model of credit reprice scams, and indeed many phone-based scams, is the same as in email spam. The barrier to entry, meaning the cost of running an autodialer through a VOIP provider and keeping a staff of undertrained phone drones, is low enough that very few people need to be conned out of their money and private information to keep the operation afloat. Number spoofing and the use of ''spam harbor'' style telco resellers hides the callers from lawsuits which might have shut them down quickly a decade ago.
02184: What did you think, an armed strike force would fly to South Asia and kick in the doors of a call center every time you personally file a complaint? As DLB said, this is a marathon, not a sprint. You might try expanding your gripes to the FTC and attorneys general.
Meantime, here's a link to a site which helps explain the scope of the problem and why the credit reprice scammers are hard to control:
telemarketerspam.wordpress.com
That wasn't even a sentence, Damani. Your caller does not maintain this site or this web page. Try reading before you post next time.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
The scammer never had a ''list'' to begin with, so it's just one more lie, and you will continue to get similar calls, and probably from numbers less obviously spoofed than this one.
Several of these scam operations have been killed by the FTC since 2010. Much more needs to be done. Pour on the complaints, folks. See older discussions on the credit reprice scam under these numbers : 7142445025, 4029820479
Here's a link to a site which helps explain the scope of the problem:
telemarketerspam.wordpress.com
Good luck with that. The credit reprice scammers are not ''licensed'' in anything other than spreading lies like horse manure.
Here's a link to a site which helps explain the scope of the problem:
telemarketerspam.wordpress.com
ST, you got a fake PC tech scammer. He didn't need to have your mobile number ahead of time. Microsoft's market dominance ensures that most people dialed randomly will be running one of their operating systems. See this thread:
(2846436572) whocalled.us
This sounds like debt collection, or perhaps we should say extortion dressed as collection, and very likely from a fake collector in South Asia. The ''Bureau'' business name is a sham like this clown's threats. When potential victims wail that ''they have my private information'', it's usually because those data were stupidly given away on some craptastic payday loan website.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
The phrase ''good luck as the situation unfolds'' indicates a South Asian extortionist dressed as a debt collector.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
This sounds like debt collection, or perhaps we should say extortion dressed as collection. Could be the usual US lawbreaker or a fake collector from South Asia.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
No, the caller could not ''come in as'' NANPA, nor is NANPA ''assigned to Verizon''. Follow the link to learn what NANPA does. You could have gotten a hint by hovering your cursor over the acronym when a NANP reference is seen on a WCU page.
nanpa.com
It's not clear from other caller databases what purpose is behind this number.
Dee, my vote is on the latter concerning the two angry trolls. It's apparently become common practice for the worst illegitimate collection agencies to send henchmen to discussion threads like this and wage a campaign of abuse and ridicule against anyone who shows a backbone. Their mission is to prevent you from invoking your consumer rights, the same one they have when they behave like bullies on the phone.
. . . . . . . . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
This sounds like debt collection, or perhaps we should say extortion dressed as collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
The following will be useful if you have a US domestic collector calling:
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Wow, I haven't seen the ''James Brown'' alias in quite a while. Some of the celebrity names these South Asian scammers adopt as ''American-ish'' are hysterically funny. Anyway, this heinous form of extortion dressed up as debt collection is hardly a ''brand new bag''.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
Here are the widely publicized FTC actions against two such scam outfits from Feb and Apr 2012: (Yes, the headlines are almost identical, but then it's hard to tell these criminal operations apart anyway.)
Court Halts Alleged Fake Debt Collector Calls from India, Grants FTC Request to Stop Defendants Who Posed as Law Enforcers
ftc.gov
Court Halts Alleged Fake Debt Collector Calls from India, Grants FTC Request to Stop Defendants Who Often Posed as Law Enforcement
ftc.gov
Given the Buffalo exchange, I lay odds the ''legal issue'' is debt collection. Possibly the caller already had the requested number, but called you first to create false shame. I'll tack on my boilerplate in case I'm right ....
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Ace, you don't need a valid debt or a derogatory trade line on your credit reports to be hassled by debt collectors. They call third parties to alleged debtors all the time for permitted skip tracing purposes, or often pretending it's a trace to annoy and shame an intended target whose location is already known. I've already discussed an effective plan to end misfired collection calls six months ago.
As for Joe's lament, it seems my Jan 2011 comment needs repeating. Naturally your federal DNC registration ''does not seem to matter'', because it doesn't. The DNC program serves only to augment Telemarketing Sales Rule enforcement. When you register, the DNC site nudges you three times to understand that and points you to this FTC web page:
Q&A: The National Do Not Call Registry
ftc.gov
Ms. Harrington, the same issue of privacy I touched on three comments behind yours applies to your very common complaint. Debt collectors who are reluctant to give up details are obeying the FDCPA while they aren't certain the person said to owe is speaking. Verifying SSN is the quickest way to clear that hurdle, though usually less sensitive data such as a street address can be enough to make a satisfactory records match. That said, you're not required to offer anything over the phone. Avoiding such verbal duels is one reason I keep harping on the use of a paper trail.
The secrecy is meant to keep them out of hair-triggered lawsuits for privacy breaches, and a direct result of the landmark court case ''Foti v. NCO''. It's that decision which gave us all those silly recorded demands to ''stop listening to this unless you are who we think you are''.
Wildfire a/k/a Theresa: Had you followed the link to the other WCU page like I asked here ten months ago, my position on commercial fundraising would be clear. I have since updated that stock advice to suggest a far more direct response to nuisance charity calls.
(9018819984) whocalled.us
My keys are application of federal laws and strict reliance on a paper trail. You absolutely have cause to complain about call clustering and abandonment. Both the FCC and FTC have something to say on the latter, which falls under the FTC's Telemarketing Sales Rule:
fcc.gov [excerpt]
Telemarketers must ensure that predictive dialers abandon no more than three percent of all calls placed and answered by a person. A call will be considered ''abandoned'' if it is not transferred to a live sales agent within two seconds of the recipient's greeting.
business.ftc.gov [excerpt]
A telemarketer also must eliminate ''early hangups'' by allowing an unanswered call to ring either four times or for 15 seconds before disconnecting the call. This element of the safe harbor ensures that consumers have reasonable time to answer a call and are not subjected to ''dead air'' after one, two, or three rings.
from reliable sources ...
Nigerian Letter or ''419'' Fraud
fbi.gov
Nigerian Scam
snopes.com
... and some very curious analysis ....
The truth behind those Nigerian 419 scammers
techrepublic.com
Turner, I really hope that was some faint attempt at satire. The Nigerian "419" advance fee scam has been around for years and is too well documented for anyone to claim "not all these calls are bad" with a straight face.
See reply in (8134982083) whocalled.us
See reply in (8134982083) whocalled.us
That's a common problem, part of the inheritance of recycled phone numbers. The few 800Notes comments claim this is Diversified Consultants. Try to obtain a business name from one of the calls and share it here. By federal law this name cannot be withheld.
To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. The FTC and many consumer watchdogs explain how to draft one. This will set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
This sounds every bit like a South Asian fraudster, particularly in the absurdity of naming a numeric sequence as a lawsuit defendant. On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov.
ftc.gov
As I tried to say here two whole years ago, your caller does not maintain this site or this web page. Your caller cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them DIRECTLY to your caller.
You might want to review what the MSR employee had to say in January and scare up a mailing address in case you need to raise your volume on Certified Mail paper. Now a reminder of what the FTC tried to tell everyone who registered a number with DNC, before that complaint shows up again ...
Q&A: The National Do Not Call Registry
ftc.gov
Most Asset Assurance search hits point to an insurer. I will guess you misheard Asset Acceptance. (AACC)
Asset Acceptance Capital Corporation is a huge debt buyer, mostly of moldy accounts for which the relevant state Statute of Limitations has expired. In January 2012 AACC was fined by the FTC for innumerable FCRA and FDCPA violations. Currently it ranks #3 among those debt collectors which have earned the highest FTC civil penalties. This case is a virtual catalog of the offenses committed by all the worst debt buyers and collectors, often while chasing claims which cannot be proven.
Under FTC Settlement, Debt Buyer Agrees to Pay $2.5 Million for Alleged Consumer Deception
ftc.gov
This case inspired a brand new FTC alert which was frankly overdue, given that consumer watchdogs have criticized the illegal antics of volume debt buyers for years.
Time-Barred Debts: Understanding Your Rights When It Comes to Old Debts
ftc.gov
Bates will wish he could pay $2500 to relive yesterday and not publish a personal phone number where any data harvester and scammer can find it.
As mentioned many times here and elsewhere, this is a catch-all number generated by Google Voice when it's used by persons who lack a GVoice account. The sheer number and variety of scams reported under this number should tell you that it could be and has been misused by anyone for any purpose. You're not going to trace everything back to one person as a chronic spammer in league with soundboard prankers like ''Anthony56'' would have you believe.
From a New York Times ''Personal Tech'' column two years ago, describing the ''Call Phones'' feature of GMail at its debut:
''The person you’re calling will see on his or her phone the caller ID 760-705-8888, which Google uses for all outbound calls unless you’re also using its Google Voice service and have a Google Voice number.''
How to Make Phone Calls From Inside Gmail
gadgetwise.blogs.nytimes.com
Those who have a GVoice account or run some form of nuisance call management device or software have learned to block this number, so that pranksters and scammers at least have to work a little harder and use a more unique number.
It's unclear if we're still talking about NR & Associates. This thread and its counterpart on 800Notes have been dormant for over a year. In October 2011 the Colorado AG filed a suit which ''names nine individual and twenty-one corporate or organizational defendants'', one of them being NR & Associates. Two others bear suspiciously close names, Neighborhood Readers & Associates, and National Readers & Associates, suggesting common ownership and possible diffusion of scam complaints among similar companies.
coloradoattorneygeneral.gov
Anyway, the companies were alleged to violate state consumer laws while engaged in magazine sales and their assets were briefly frozen while the court worked out where to take the dispute. It sounds like there wasn't enough to get them shuttered, but they are since under an injunction against a whole laundry list of deceptive practices.
There is no mention of debt collection, and since it's not part of the court order, that would be a natural new path to cut for the lava flow of fraudulent behavior this NR&A seems to thrive on. There have been other sham debt collection schemes linked to bogus magazine sales. The most spectacular takedown was but a few months ago, when Luebke Baker & Associates scored the highest civil penalty ever imposed by the Federal Trade Commission upon a collection agency.
Debt Collectors Settle with FTC, Agree to Stop Deceiving and Abusing Consumers
Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges
ftc.gov
It's not clear yet if JM's comment speaks of a new business direction, being the first of its kind I can see anywhere. It's also not clear how to choke them off if it's true that NR&A reps are calling themselves collectors. Unlike the Luebke scheme, they would ostensibly be collecting their own debts, thus not subject to the FDCPA. A precious few states aim their own collection laws at original creditors, but the rest would have to struggle to apply their bad business practice laws.
I guess we have to ''watch this space'' to see where the story leads and assess the options of call recipients.
Errm, is ''he'' part of NR & Associates? Such details would be helpful since you're the first to open this thread.
see also (3032385967) whocalled.us
Linda, you have an ''established business relationship'' (EBR) with that newspaper publisher, and therefore also with any affiliates it uses to recapture lapsed subscribers. That overrides your DNC registration, as the FTC tried to tell you when you listed.
Q&A: The National Do Not Call Registry
ftc.gov
Also, your name is not registered or even collected by the DNC site. Just phone numbers and email addresses.
What many don't realize is that EBR can be overcome. Under the Telemarketing Sales Rule (TSR) you can revoke call permission anytime, whether you're still a paying customer or not.
business.ftc.gov
Absent any instruction or transaction from you, call permission expires eighteen months after your final payment if you discontinue doing business. The TSR helps you here as well with sales calls begging you to return.
In the case of service provider upsells, the calls could be from a disguised third party as easily as the provider. Both are commercial entities and neither are exempt from maintaining an internal no-call list. For stubborn types I would recommend making your protest via USPS Certified with return card.
Very stupid companies failing to honor such a proven request can be sued by the FTC and state officials. We citizens share that right of action, but for a private suit it's limited to a minimum of ''$50,000 or more in actual damages''. That's a lot of ''pain and suffering'' to have to prove in court.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
800Notes comments point to scofflaw Diversified Collection Services. (''A Performant Company'' in Livermore, CA) I'm having difficulty believing any debt collector can get a wage garnishment order within twelve hours of some phone bully's threat. People with student debt have the same FDCPA rights as anyone else, including freedom from abusive and deceptive treatment. (CID spoofing counts in my book.)
-- other reading --
What Happens If You Default on Your Student Loans
nolo.com
Debunking a myth about wage garnishment and student loans
creditcards.com
Madrid: You and your son each have legal options to fight the abuse. I would add that if he's not living under your roof, your calls have likely been made to create anxiety and pressure, and not for any skip trace purpose the agency may claim.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
You don't need a valid debt or a derogatory trade line on your credit reports to be hassled by debt collectors. They call third parties to alleged debtors all the time for permitted skip tracing purposes, or at times pretending it's a trace to annoy and shame the intended target. The worst collectors go out of their way to find distant relatives, estranged spouses, former roomies, anyone they can use to apply pressure.
You should not need to change numbers, and really a determined scofflaw will find your new number soon enough, plus you will inherit the nuisance callers targeting the prior holders of your recycled number. To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. The FTC and many consumer watchdogs explain how to draft one. This will set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you.
Long name General Collection Services, fond of using ''Operations Division'' for a Caller ID CNAM to help it appear menacing and official. I would say a dozen calls in two days is past the pain threshold into ''annoying or harassing'' per the FDCPA.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
You can get an idea of the huge payload of phone numbers PRA controls by clicking a ''Portfolio Recov'' CID tag above. Some were obtained years ago from Sunrocket, a defunct telco. They haven't bothered to change the ''Sunrocket'' CID tags, which only adds another layer of deception to calls from that number batch.
PRA is the agency made infamous for passing along the ''robo-perjury'' of thousands of affidavits ''signed'' by a dead woman. See the Wall Street Joural article ''Dead Soul Is a Debt Collector'' for more.
online.wsj.com
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Laura's given us everything but a name: Central Asset Bureau / Management, ''CAB'' for short
Extortionist threats and ''hot check'' claims from a debt collector, or a criminal posing as one, are serious FDCPA violations. Trying them in Texas is pretty daring given that state's rather strong set of additional collection laws. Recent warnings and abuse stories from Texas triple-B offices are not hard to find. These are but two:
laredosun.us
bryan.bbb.org
The proper response to these thugs is a consumer lawsuit, but it's not clear they have a domestic presence:
''One of the addresses on file was on Lyndon B. Johnson Freeway — a highway that does not exist in San Antonio. When a BBB representative visited another address on file, she found no listing for Central Asset Bureau in the building’s directory.''
Now let's have proven advice rather than wild guesses from Perry three years ago, who essentially said ''call them back and make demands even though it won't work''. The fact is that *everyone* is entitled to a quieter phone, debtors and bystanders alike.
- If any third party collection agency says you owe something, be sure to respond on real paper to its federally required dunning letter with a dispute and validation request. Given the industry's documented need to break laws to get at your assets, you should dispute even if you agree slightly with the debt claim.
- You also have control of when, where, and how you are contacted. Your dispute notice may add a request to limit phone calls to certain hours, days and/or numbers. You can declare ''all calls are inconvenient''. The agency legally *must* obey. Be certain one ''convenient'' channel is open, such as a postal address, else the agency will be pressured to sue you to collect.
- If the account cannot legally be collected, or it's simply not you the agency wants, you're free to send a full ''cease-communication'' notice, cutting off all contact. Indicate which phone numbers and addresses are off-limits. You're not giving away anything the agency can't already know or find.
Send all notices via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at an agency's risk of a lawsuit from you. Pay close attention to all communication and document it well. If those contacts yield legal violations, you may collect *from* the collectors through a judge or arbitrator.
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Rosi, would you like to try for another ten months of daily calls or will you finally put iQor / Allied Interstate on written notice as I have been saying in this thread for over a year? You might want to document those false Caller ID entries on paper and with photographs of your CID display as evidence toward an escalated dispute.
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Your not very cuddly ''Angela'' may be the usual US lawbreaker or a fake collector from South Asia. On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
James, it's not the job of anyone reading this page to ''please try and put a stop this''. [sic] There's a whole category of scam callers who pose as reps from name brand banks. First you find a real customer service number from a card back, a billing statement, or the bank's official website. If after a chat you're sure the call was a phisher and not a banker, file complaints with the FTC and attorneys general.
Suing the scammer yourself would be best, but is likely to be difficult given their skill in hiding behind cheap VOIP and spoofed numbers. Here's a Lifehacker article from two years ago which may give you some ideas for managing nuisance calls:
What’s the Best Way to Block a Number from Calling My Cellphone?
lifehacker.com
Had you actually read what the FTC nearly begs you to see at the time of Do Not Call registration, you would understand that your DNC complaints do precisely what was intended, mainly to add to a pool of intelligence which becomes useful to regulators and law enforcement when they do at last take action against a clear violator with an established pattern of offense. You cannot expect them to form a strike force and zipline into the windows of a call center every time you complain. You also cannot expect anyone else to act against calls which are perfectly legal, however unwanted.
Mr. Ruple did just the right thing, and could also have spread complaints to the FTC and attorneys general. These security system peddlers have shown a clear disdain for our laws and rights. My comments from two years ago in a thread linked below fills in some background, and the ''Stop Tom'' site gives you an idea of the current messy state of the problem.
(4014010125) whocalled.us
stoptomwithhomeprotection.wordpress.com
Tom, ''the whole idea'' of the federal DNC registry was to help us control sales callers. It's been a great success in this house and many others I know. If you'd like to go back to chasing down every compliant sales caller with your no-call demands, go ahead and drop your registration.
You were never promised relief from every single call which you personally don't want. ''The Feds'' are not about to waste their time on DNC complaints regarding calls *WHICH ARE EXEMPT* from the Telemarketing Sales Rule. As to what you ''understand'' of the rules, surveyors are not held by federal law to the thirteen hour daily calling window imposed on sales and debt collection calls. The more polite firms observe similar hours, and only your state law might say any different.
Q&A: The National Do Not Call Registry
ftc.gov
Altus, how is your experience the ''same as other two comments''? The first claims it was a commercial fundraiser and the second thinks this was a disguised collector. Is it one or both?
FDCPA links, in case Peter was right ....
ftc.gov
consumerfinance.gov
Janet: The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Stader, a sales caller does not need to ''honor'' your DNC registration, as the FTC tried to tell you when you listed.
Q&A: The National Do Not Call Registry
ftc.gov
You are likely to find the calls are placed by a commercial fundraiser, such as Associated Community Services, Dial America, Donor Services Group, Harris, InfoCision, MDS, and TeleFund. As commercial entities, these hired call centers are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
Linked below find the simple steps I took to rid myself of a major pain boiler room by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
I'm glad no one here followed the poor example of Mr. Powell in late 2011. It is unwise to publish a phone number you meant to protect in an open forum where any data harvester and scammer can find it.
Errrm, Gaspano, why would anyone choose to ''opt out of their internal do not call list''. That's the list you WANT your number added to. Personally I'd not rely on keypresses to get the job done but send a ''cease communication'' notice via USPS Certified with return card to the address Jason kindly provided. The same notice can include your demand not to share or sell your number elsewhere. Maybe it won't limit the seeding, but you can prove your orders were received.
I think Ms. Jefferson's story helps underline my points throughout this thread. These so-called ''charity'' callers are mercenary at best and a bunch of creepy thugs at worst. Don't believe for a minute that you are dealing with a pure and kind ''nonprofit'' effort to take your money.
Linked below find the simple steps I took to rid myself of a major pain charity beggar by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
No one else reading this page can ''please stop this [sic] calls''. These forums are for call recipients to share their experience and optionally offer advice. They are *NOT* direct or private channels to the phone bank boiler rooms we comment upon. If you can provide a business name and/or details on the caller's stated purpose, you might get a more helpful response.
Various laws in brief from the FCC
fcc.gov
Telemarketing Sales Rule
business.ftc.gov
Messrs Randolf and Miller:
No one else reading this page can ''make them stop calling'' on your behalf. These forums are for call recipients to share their experience and optionally offer advice. They are *NOT* direct or private channels to the phone bank boiler rooms we comment upon. If you can provide a business name and/or details on the caller's stated purpose, you might get a more helpful response.
A couple of 800Notes comments suggest one of those utility service slammers. It may take some doing to find the call source if so.
Electronic Privacy Information Center on telemarketing
epic.org
Telemarketing Sales Rule
business.ftc.gov
Mr. Maddox, your caller does not maintain this site or this web page. Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them DIRECTLY to your caller.
possibly helpful reading:
Electronic Privacy Information Center on telemarketing
epic.org
Telemarketing Sales Rule
business.ftc.gov
Vanita, I'm sure your credit reprice scammer will jump right on that request of yours, just as soon as they begin to care about your rights, fear the Telemarketing Sales Rule, and can magically determine what number of yours the scammer should quit calling. Oh yes, they would also have to care enough to read this page, which they don't.
Stephen did the right thing the second time. Every stinking call these scammers make must be noted by the FTC and attorneys general. Several of their kind have been crippled or killed due to your complaints since 2010. Meantime, the FTC plans to step up its game, as you'll see in this announcement from last month:
Agency Announces Robocall Summit to be Held October 18 in Washington, DC
ftc.gov
Ms. Cook and Perry:
The federal DNC registry is not ''a joke'' and has done wonders in this house and many others to repel legally compliant businesses which might otherwise drive us batty with sales calls. The remaining Telemarketing Sales Rule violators are the spoofing scammers with autodialers who simply don't care about your rights.
Had you actually read what the FTC nearly begs you to see at the time of Do Not Call registration, you would understand that your DNC complaints do precisely what was intended, mainly to add to a pool of intelligence which becomes useful to regulators and law enforcement when they do at last take action against a clear violator with an established pattern of offense.
Q&A: The National Do Not Call Registry
ftc.gov
The ''joke'' is on people who think they have no role in enforcement, and fail to report every violative call to the FTC and attorneys general. A mass of complaints has helped the FTC choke off several credit reprice scammers since 2010. More needs to be done, and new tactics are needed, as cheap VOIP service and number spoofing were not available to phone scammers when the DNC program was established. The FTC is well aware of this, and will be inviting ideas for a technological defense to be aired at the Autumn summit announced a month ago.
Agency Announces Robocall Summit to be Held October 18 in Washington, DC
ftc.gov
"Investigators" of what? Any business name mentioned?
Please, PLEASE, not another round of Dyslexic Spam ..... Obviously, there is no ''Mark'' here and nobody asking a ''qsuiteon''.
see also from the same morning: (8003518820) whocalled.us
A true North American exchange (format NXX) assigned to a person or business should not lead with a zero or a one. This is a sloppy spoof number at best.
area-codes.com
en.wikipedia.org
nanpa.com
No one reading this called you, Chad. These forums are for call recipients to share their experience and optionally offer advice. They are *NOT* direct open channels to the phone bank boiler rooms we comment upon.
It's not only bogus in Jersey. A true North American exchange (format NXX) assigned to a person or business should not lead with a zero or a one.
area-codes.com
en.wikipedia.org
nanpa.com
Clearly this number won't deliver the ''same call as everyone else'', but is another scam crop rotator. Credit reprice in November, fake SEO service in July, and now a fake PC tech, which you can read more about via the link.
(2846436572) whocalled.us
Don't sell yourself short, Renee. You managed to smell a rat before you let it burrow into your files. The timing of the call with your equipment purchase was dumb luck for the scammer. My lady went through the same moment of doubt a couple months ago, taking one of these calls while waiting for a PC parts upgrade. She also sensed something vaguely wrong and gave no cooperation.
I was later happy to explain to her what the stupid Indian crook wanted, while upset that lack of knowledge could have made her a victim. That's how con games work. The story doesn't need to be realistic, only cloud your thinking long enough to stop you from questioning the scammer.
As usual these scammers are too stupid to tell the difference between civil and criminal legal process in America, or perhaps hope you are just as ignorant. These I presume are fraudulent debt collectors from South Asia. Their empty threats of arrest, imprisonment, lawsuit filing, and/or asset seizure violate federal and state laws. If your tormentor is instead domestic, it will be your turn to say ''see me in court'', and it won't be a sick joke like their threat.
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
Jesse, high volume debt collectors are notoriously deaf to verbal requests. It's not so much incompetence as the policy of lawbreaking debt collectors across the industry to assume you are a liar until you give an answer which gets one paid.
To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. The FTC and many consumer watchdogs explain how to draft one. This will set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you.
While PRA does chase moldy junk debt, (and not the abbreviation for ''department'') those accounts never ''expire''. Legally in 48 states they can be pursued until Doomsday or a court order of discharge, whichever comes first. What matters is the ability to collect through a lawsuit, determined by the category of debt and the applicable Statute of Limitations in each state. (Mississippi and Wisconsin have a Statute of Repose, which makes collection illegal once SoL has run.)
As you've done, SoL is frequently confused with the seven year FCRA time limit for reporting of accounts to the credit bureaus, which has *NO* bearing on the ability to collect any debt. The SoL period ranges anywhere from three to fifteen years. Curiously, not one state has a seven year SoL on any form of debt, putting the lie to any confusion of SoL with bureau reporting.
. . . . . . .
Whether you are called a debtor or some collector thinks you can flush one out, you have rights and options. Most are simple to exercise if you only learn how. The FTC and the CFPB can start you on your homework. See also if your state laws grant additional or stronger rights.
official FTC guidance and staff opinions on the FDCPA, PDF copy of the Act
ftc.gov
CFPB reiteration of the Fair Debt Collection Practices Act
consumerfinance.gov
You got all your wishes at least once in November 2011, Jimmy. Several other credit reprice scammers have been smacked in FTC civil actions since December 2009.
Woman found guilty in $25 million telemarketing scam
ajc.com
Jury Convicts Woman In $25 Million Nationwide Telemarketing Fraud Scheme
justice.gov
Bubba, this thread concerns a caller exempt from DNC list scrubbing. I'll engage this topic detour just long enough to explain my point. But first, did you review that FTC Q&A page? See in particular item #38 and come back. I'll give you a few minutes ....
The DNC registry is simply that. It's not a body of regulators and not a law. A list of phone numbers cannot be commanded to ''DO YOUR JOB'' in all caps any more than a shopping list can buy your groceries.
You were never promised a magic shield which repels every call you personally deem unwelcome. You were given a means of opting out of a certain class of phone calls in one stroke. Anecdotal evidence and my own experience show that the DNC program has won broad compliance and prevented virtually all otherwise legitimate sales calls from reaching registered phones. Try dropping your registration tomorrow and enjoy the spike in huckster callers, plus chasing down every single one of them to revoke call permission.
In the current nuisance call climate, you can be sure ninety-something percent of violative calls are not coming from honest sales people but swindlers and criminals. When the DNC list first went live, a violator's risk of exposure to enforcement was pretty high. What the FTC could not have anticipated was cheap VOIP service and number spoofing, as you've touched on, to come along and help conceal the crooks.
The Telemarketing Sales Rule and the Registry have been mostly unchanged and functioning as designed in the nine year span of DNC. They've simply been outpaced by technology. The FTC is well aware of this, and will be inviting ideas for a technological defense to be aired at the Autumn summit announced a month ago.
Agency Announces Robocall Summit to be Held October 18 in Washington, DC
ftc.gov
Comments elsewhere concur the calls are for a political survey, Holdren. As you were advised when you bellowed twice the same day about an AARP survey, the federal DNC program already ''does its job''. *YOUR* job was to understand its rules when you registered. The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Maybe next time, Holdren, you won't seize upon other people's faulty comments or the North American Numbering Plan reference at the top of these pages and confuse a phone carrier with the call source. Venting here in all caps every few days is apparently doing nothing to help your blood pressure. It certainly does nothing to help your fellow readers.
Once more, the federal DNC program already does its job. Part of *your* job is to report each violative call to attorneys general and the FTC. By ''violative'' is meant calls which are actually illegal, such as the fake warranty pushers, and not those which merely bother you personally, a distinction which has been lost on you when griping about survey calls.
Q&A: The National Do Not Call Registry
ftc.gov
Look into it yourself. No one reading this is your paid research assistant.
What you ''thought'' and what laws actually say can be very different. A few states may limit or bar collection calls on Sunday, and that may not apply to original creditors like AmEx. Nothing in federal law bans such calls on any day. Before you get in a sweat in front of ''authorities'', you might want to find your own state's rules and also determine if it's really AmEx and not a third party collector in disguise ... which has happened before with AmEx henchmen.
FTC material on the Fair Debt Collection Practices Act
ftc.gov
Sounds like another job for the JOLT project.
A JOLT from the Blue: Jamaican Fraudsters Using Telemarketing to Target U.S. Consumers
ftc.gov
A list of phone numbers cannot give anyone grief. Scam callers who violate the Telemarketing Sales Rule have to be given grief by *YOU*. Find a mailing address and send a ''cease communication'' notice via USPS Certified with return card. File complaints with the FTC and attorneys general. Enforcement of rules doesn't happen in a vacuum.
Electronic Privacy Information Center on telemarketing
epic.org
Telemarketing Sales Rule
business.ftc.gov
Q&A: The National Do Not Call Registry
ftc.gov
That sort of phone line hijack is frowned upon by the FCC when caused by telemarketers. I have not seen the rule applied to debt collectors, but it's something I would try raising in a civil complaint. Here's what the feds say:
''Autodialers that deliver a recorded message must release the called party’s telephone line within five seconds of the time that the calling system receives notification that the called party’s line has hung up. In some areas, you could experience a delay before you can get a dial tone again. Your local telephone company can tell you if there is a delay in your area.''
fcc.gov
I should think five minutes of limbo would far outstrip the delay in any local exchange.
Why don't you try asking who ''they'' are and sharing that with the readers? Once you have that, understand that since you ''have told them numerous times'' only verbally you have no proof your message was received. It's not enough to say ''wrong number, wrong person'', because legally you can be considered a liar and called again.
To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. The FTC and many consumer watchdogs explain how to draft one. This will set a legal landmine, as such a notice is ignored at their peril.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Vague phrases such as ''important business matter'' and ''urgent personal business'' are common industry code for debt collection, meant to create urgency if not mild panic without actually triggering a privacy violation.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
The fact that collection calls are not covered by any DNC registry does not prevent you from filing complaints, Tom. I'm sure your attorney general has an address, and so does the FTC.
The fact that you are annoyed by skip trace calls does not mean their true target is a ''deadbeat'' who passes out decoy phone numbers. You don't know her story or if the debt claim is even valid. It's more likely the call center dug up your number deliberately, or else corrupt records mixed up your number with a stranger's.
Being an original creditor, HSBC is immune to the FDCPA and similar laws unless you live in those few states which cover an OC. Nothing stops you from putting your demands on paper, however. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine.
Here are those federal rules, on the off chance someone is called by a third party in disguise:
ftc.gov
Disgusted: Failure to record a message does not render a debt collector illegitimate, but does indicate that the agency would like to avoid getting sued over the touchy and confusing twin mandate of privacy and disclosure in our collections laws. Your failure to respond to those skip trace calls does nothing to discourage or halt them. If you weren't annoyed by them you wouldn't be complaining here.
As I said here 21 months and one whole comment before you showed up, you have laws to help you, even if you're not the collector's target. To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. The FTC and many consumer watchdogs explain how to draft one. This will set a legal landmine, as such a notice is ignored at their peril.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Please, James. A debt collection skip tracer asked you questions apparently without breaking any laws and you complied. There's no jail term for that. No one needs a valid debt or a derogatory trade line on a credit report to be called by debt collectors. Granted, many pretend it's a trace to annoy and shame an intended target whose location is already known. That would be wrong, but it's not clear that happened with you.
If you don't believe me, compare what you believe ''must be against the law'' with what actually is violative:
ftc.gov
Should the calls persist, don't rely on verbal demands. Send Evergreen a ''cease-communication'' notice via USPS Certified with return card. The FTC and many consumer watchdogs explain how to draft one. This will set a legal landmine, as such a notice is ignored at their peril.
Carol, your daughter and her family are exercising proper caution, whereas you have been suckered by lies and cheap scare tactics from a fraudulent debt collector. You are being called to help criminals create false shame and anxiety, not for any flimsy story about who used what phone. They will not rest until one of you is conned into sending money for a debt that probably doesn't exist.
Despite the sheer lack of reports about this phone number on all the major caller database sites, I stand behind my assertions for one key reason. Process servers don't call to make appointments, negotiate terms, or go out of their way to serve the wrong residence! Do you honestly not see something wrong with this picture?
By the way, I've already responded to you about this issue 2.5 weeks ago. You clearly have not done your homework as I'd suggested.
(9092565523) whocalled.us
All it took was a curious flip of the ''Previous / Next'' switches at the bottom of each thread page to come full triangle to late May:
(9092565519) whocalled.us
Notice all three phone numbers are in the same block? Notice the cited business name Resolution Services Group, LLC? Did you notice you had this name in your hands for at least TEN WEEKS and did nothing with it?! How many times must your daughter be threatened with the same lawsuit before you realize it's a sham?
Assuming you can make a positive ID on this caller, you each have choices now. Get a ''shut up and drop dead'' letter out for yourself, and have Daughter send either a dispute letter if the debt claim is even marginally valid or her own cease-comm if she's certain it's bogus. Enjoy the silence or file suit if RSG is stupid enough to disobey. OR, you can sit there wringing your hands and accepting their lies for another few months.
The RSG website doesn't want to give up a mailing address. If nobody can extract one from a live rep, combing through state licensing or registration records may get you theirs and/or its Registered Agent in your state.
Get off the phone and onto a paper trail if you want a permanent solution. To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. The FTC and many consumer watchdogs explain how to draft one. This will set a legal landmine, as such a notice is ignored at their peril.
You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt. Excessive call patterns would qualify. Reports on other websites strongly suggest that illegal bully tactics are part of a day's work for them.
The bad news is this ''Goodman'' hides well from casual search engine research. One older comment on 800Notes links this firm to Delivery Financial Services in Scottsdale, AZ.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
It's hardly your phone carrier's fault if your recycled number carries the flotsam of former holders. There ARE no ''new'' numbers left to hand out thanks to the rise of pagers and mobile devices.
It would have helped the readers here to try to identify who ''they'' are. A third party debt collector? T-Mobile itself?
If the misfired collection calls remain unacceptable (one 'n') you do have options. To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. The FTC and many consumer watchdogs explain how to draft one. This will set a legal landmine, as such a notice is ignored at their peril.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Fun facts about AACC: Asset Acceptance Capital Corporation is a huge debt buyer, mostly of moldy accounts for which the relevant state Statute of Limitations has expired. In January 2012 AACC was fined by the FTC for innumerable FCRA and FDCPA violations. Currently it ranks #3 among those debt collectors which have earned the highest FTC civil penalties. This case is a virtual catalog of the offenses committed by all the worst debt buyers and collectors, often while chasing claims which cannot be proven.
Under FTC Settlement, Debt Buyer Agrees to Pay $2.5 Million for Alleged Consumer Deception
ftc.gov
This case inspired a brand new FTC alert which was frankly overdue, given that consumer watchdogs have criticized the illegal antics of volume debt buyers for years.
Time-Barred Debts: Understanding Your Rights When It Comes to Old Debts
ftc.gov
It would help the readers if you got the name right: CAB Asset Management in Towson, MD
Asset Acceptance (AACC) is meanwhile one of the leading debt buyers. Possibly CAB is contracted by AACC if not a subsidiary. AACC is known for ruthless and illegal tactics and shows up frequently on court dockets collecting junk debt.
You can revoke permission to hassle your daughter with certainty if you move her to a paper trail. To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. The FTC and many consumer watchdogs explain how to draft one. This will set a legal landmine, as such a notice is ignored at their peril.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Merely filing a complaint and otherwise ignoring is not going to stop calls ''going on for two years''. This is a collections law firm, subject to your exercise of rights granted by federal and state law.
To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. The FTC and many consumer watchdogs explain how to draft one. This will set a legal landmine, as such a notice is ignored at their peril.
The federal rules debt collectors love to break:
ftc.gov
Now for some fun facts: West Asset Management is part of the Hanna family of lawbreaking debt collectors, based in Atlanta, a place like Buffalo, NY and Corona, CA where such scofflaws congregate. WAM was fined $2.8 million in March 2011 by the FTC for chronic FDCPA violation. This civil penalty set a new record high for the industry. WAM's crimes were no different from those of its peers: runaway skip tracing, abusive and hostile phone reps, illegal threats, privacy violation, ignoring 'no-call' demands, wrongful seizure of savings, outright lies .... on and on, practically every part of FDCPA trampled on like the victims.
Leading Debt Collector Agrees to Pay Record $2.8 Million to Settle FTC Charges [press release]
ftc.gov
business.ftc.gov
You apparently have not ''disputed numerous times'' or demanded an end to the calls in a manner which rubs a debt collector's face in the laws they must follow. You have to get it done on paper via USPS Certified with return card. The FTC can get you started on your homework.
ftc.gov
The call pattern you describe easily counts as ''annoying or harassing'' per the FDCPA. That bad behavior becomes ammunition for you in a consumer lawsuit.
Mary, the answer is not to help the collectors shame some stranger into calling them. For all you know the debt claim may be false, fraudulent, or uncollectable in some way.
To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. The FTC and many consumer watchdogs explain how to draft one. This will set a legal landmine, as such a notice is ignored at their peril.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
If no one was convinced by these ''hot check'' calls from extortionists, there would not be such a huge market for fraudulent debt collection. Most calls of this type have come from South Asia where U.S. citizens cannot touch them with a lawsuit. This one may be different. The one report on 800Notes names Critical Resolution Mediation in Pine Lake, Georgia.
That puts it in DeKalb County, which is part of the Atlanta metro area, which is one of the nation's capitals of illegal collection agencies along with Buffalo, NY and Corona, CA. If CRM can receive your Certified Mail, they can receive your summons for violating your rights.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Threats of jail time usually come from fraudulent debt collectors, and a lot of them are in South Asia. 800Notes reports are scarce, but one claims to have been named a fake prize winner by some phone bully stupidly choosing the American-sounding alias of ''George Clooney''.
So it could be yet another fake payday loan collector or a call center rotating its scam crops. Here are the federal rules governing the former:
ftc.gov
You're right, process servers don't fire warning shots or call you with reference numbers or urge you to negotiate payments with some debt collector. They are not to get involved at all with a legal dispute, just show up and deliver papers. This kind of call comes typically from a fraudulent debt collector as an extortionist tactic. If you consult your local court calendar, you will likely find no suit with your name on it, which makes the call illegal per state and federal collection practice laws.
This may be the usual dirty debt collector within the U.S. or a fake collector from South Asia. The former you can sue for real; the latter will be out of your reach. Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov.
ftc.gov
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
The 800Notes thread for this number has few reports but confirm my suspicions if not a business name. Possibly the number just became active last month.
The federal DNC registry is not a ''net'' or a magic shield. No one is immune from nuisance calls, as the FTC tried to explain to you at registration time.
Q&A: The National Do Not Call Registry
ftc.gov
Call abandonment from sales firms is something which does give you a good excuse to complain. Here's the FTC's take:
[quote] Telemarketers must ensure that predictive dialers abandon no more than three percent of all calls placed and answered by a person. A call will be considered ''abandoned'' if it is not transferred to a live sales agent within two seconds of the recipient's greeting.
fcc.gov
[quote] A telemarketer also must eliminate ''early hangups'' by allowing an unanswered call to ring either four times or for 15 seconds before disconnecting the call. This element of the safe harbor ensures that consumers have reasonable time to answer a call and are not subjected to ''dead air'' after one, two, or three rings.
business.ftc.gov
Like many charity calls, these may be placed by a commercial fundraiser, such as Associated Community Services, Dial America, Donor Services Group, Harris, InfoCision, MDS, and TeleFund. These non-sales calls are exempt from federal DNC, even though such call centers are very much for-profit and pocket most of what their periodic campaigns collect. At times the ''charity'' client is itself a closet profit enterprise, compounding the deception.
However, as commercial entities, these hired call centers are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
Linked below find the simple steps I took to rid myself of a major pain boiler room by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
Jayne, you're wasting your anxiety over waiting for a ''beep''. The credit reprice scammers have no intention of stopping the calls, only confirming that your number is a ''live one'' with a real human who may respond.
I guess you're late to the party, Teresa. The object of the credit reprice scam has been known for years. Two ways the swindle can go:
- Fool people into surrendering credit account access to criminals
- Advance fee scam where people pay for dubious ''credit fix'' service which does nothing of the sort
Of course, there is little to stop enterprising thieves from doing both in the same stroke once the victim is hooked. See older discussions for these numbers: 4029820479, 4070009876, 7142445025, 81335572028
File complaints about each call with DNC, the FTC, and attorneys general. A mass of complaints has helped the FTC choke off several credit reprice scammers since 2010. One such scam firm in Atlanta was stopped cold in November 2011. Its assets were seized and its principals fitted for orange jumpsuits.
Woman found guilty in $25 million telemarketing scam
ajc.com
Jury Convicts Woman In $25 Million Nationwide Telemarketing Fraud Scheme
justice.gov
The federal DNC program is not designed to ''stop'' any calls. It is not a magical shield that repels every nuisance call. Furthermore, it does not apply to non-sales callers. All of this was explained to you in the FTC FAQ you ignored at registration time.
Q&A: The National Do Not Call Registry
ftc.gov
Here's something else the FTC would have you consider when a ''hero charity'' calls:
[quote] Simply having the words ''police'', ''firefighter'' or ''veteran'' in an organization's name doesn't mean that these groups will benefit from the money raised.
ftc.gov
[quote] Most police and fire departments are funded by your tax dollars. However, they may ask you to contribute to their professional associations or labor unions at local, state, or national levels. These groups typically use paid fundraisers to solicit donations. Be cautious: simply having the words ''police'' or ''firefighter'' in an organization’s name doesn’t mean police or firefighters are members of the group — or benefit from it. Call your local police or fire department to verify any fundraiser’s claims.
business.ftc.gov
Charity calls are frequently made by a commercial fundraiser, making those subject to the Telemarketing Sales Rule. Such a call center must keep and add to an internal no-call list or else risk a consumer lawsuit.
Katie, what number was not ''registered for 31 days'', yours or theirs? If you refer to the federal DNC waiting period right after your number is registered, that's irrelevant, as I explained in the comment just prior to yours. If you mean that there is no record showing for the caller's number, did you notice the lack of a NANP reference just below the header of this WCU page? It may not officially exist.
Nothing apart from a little homework is stopping you from directly contacting the commercial fundraiser to order a ''cease-communication''. Again, I have already discussed this in the InfoCision thread I linked to.
No, Anonymous, you are trying to gain legal compliance from competent scammers who don't care about any no-call registration or laws which govern nuisance sales calls. If you keep pressing keys for ''opt out'' as suggested by a scam caller, you only signal that your number is ripe for yet more trashy calls.
As Andy outlined a couple weeks ago, This ''Independent Survey Group'' (or ''groip'' in sloppy Caller ID tags) has been known in the recent past as ''Political Survey Group'', which renamed ''Political Opinions of America'', which was formerly ''ESA Research'', all in the last few months.
Its so-called ''survey'' is a ruse to cloud the issue of Do-Not-Call compliance. As reported numerous times in many other threads, the real purpose for calling is travel sales, often of a not really free cruise. A few reports say there is a timeshare sales hoop to jump through as well. Any call with a sales purpose is covered by the Telemarketing Sales Rule. The FTC explains:
''Surveys or political polls:
If calls are being made for the sole purpose of conducting a survey or poll, they are exempt. But purported survey calls are not exempt if they are also part of a plan, program or campaign to induce purchases of goods or services. Organizations placing such telemarketing calls must comply with the Do Not Call provisions and are not Exempt Organizations.''
Q&A For Telemarketers & Sellers About DNC Provisions in TSR
business.ftc.gov
Canadian residents should consult the CRTC rules, which are very similar to those set by the FTC.
Because they use prerecorded messages and deliver by autodialer the faux survey callers are ripe for lawsuits from each of us who get hassled, the one problem being how slick they are about hiding their home bases, which may not even be domestic.
No one else reading this page can ''make them stop'' for you. Complaints to the FTC and attorneys general are also good ideas. But don't expect a regulatory body to send a strike force on ziplines to solve your particular problem. It's up to you to force compliance with nuisance callers, using USPS Certified Mail and your private right of action via the TCPA if both necessary and feasible. Many scam callers hide themselves too well for such action, as acknowledged by the FTC a month ago when it called for a summit this Autumn.
ftc.gov
ftc.gov
Your caller does not maintain this site or this web page. You will not get compliance with your orders until you deliver them DIRECTLY to your caller.
If you believe the caller is violating the Telemarketing Sales Rule or the Telephone Consumer Protection Act or Fair Debt Collection Practices Act, the caller is not likely to be moved by your threats and you should go on and file reports anyway with the FTC and attorneys general. Be aware that non-sales calls are not covered by the federal DNC program, as the FTC tried so hard to tell you when you registered.
Q&A: The National Do Not Call Registry
ftc.gov
Right away, Randy. We can stop calling you immediately since we can determine your full name and your phone number from an anonymous comment on a mystery caller site that we do not manage or bother to read.
These forums are for call recipients to share their experience and optionally offer advice. They are *NOT* direct open channels to the phone bank boiler rooms we comment upon. The magic phrase you want for salesmen is ''Place my number *on* your Do Not Call list''.
Various laws in brief from the FCC
fcc.gov
As explained before in this thread, TeleFund places non-sales calls, thus is not covered by federal DNC. The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Koki, are you really asking that *immediately following* my answer to the same question for Kit 16 months ago? ..... READ ..... BEFORE ..... YOU ..... POST .....
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
The dirty secret is that many charity calls are placed by a commercial fundraiser, such as Associated Community Services, Dial America, Donor Services Group, Harris, InfoCision, MDS, and TeleFund. Their calls are not considered ''telemarketing'', although such call centers are very much for-profit and pocket most of what their periodic campaigns collect. At times the ''charity'' client is itself a closet profit enterprise, compounding the deception.
As commercial entities, these hired call centers are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
Linked below find the simple steps I took to rid myself of a major pain charity beggar by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
Ms. Sabol, your caller does not maintain this site or this web page and is not going to reply here. The point here is to report your experience with nuisance calls.
800Notes comments suggest another stupid ''pay for a grant'' scam.
The FTC is aware of the explosion in illegal sales calls since 2010. The absence of enforcement is a popular myth. A mass of complaints has helped the FTC stall or kill many phone scammers. File complaints with the FTC and attorneys general, but be patient. Individual action through a TCPA lawsuit would be a strong suggestion, if a given scammer's true home can be found domestically.
Here's what's happening to improve federal enforcement:
Agency Announces Robocall Summit to be Held October 18 in Washington, DC
ftc.gov
Target has thus far given away millions of thousand dollar gift cards. The promotion is such a hit that Target is expected to file bankruptcy by Q4 2012 because no one spends their own money there anymore.
Similar recent scams have used other high profile retailer and business names, including Amazon, Macy's, Starbucks, Visa, and Wal-Mart. A slightly older scam variant claimed that the recipients were ''selected'' to test costly toys from Apple. The scammers don't need any hacked or purchased customer data to run this scheme, only to spray their spam in buckshot fashion, on the quite reasonable chance they will hit gullible people who frequent those businesses. The suspicious source of your fake ''winner'' messages should suggest an effort to mask their origin.
PW, you've found the hard way that pressing keys for ''opt out'' is foolish when the offer comes from an outright scammer. Just as when one replies in any way to email spam, the first thing any response tells the phone scammer is that yours is a functional phone number which a live person just might respond to again. That is how your phone numbers become commodities, shared with and sold off to other criminals.
What's evident from this short thread is this is yet another Pacific Northwest number mixed up in a crop rotation of popular scams. What is not evident is that ''laws will not stop them''. To be specific, laws alone don't stop or alter any behavior, but application of law does. Enforcement action against the most elusive scammers depends on each of us reporting to form a pattern of illegal behavior. The next step is a broader technological response, which the FTC has acknowledged in last month's Summit announcement.
Agency Announces Robocall Summit to be Held October 18 in Washington, DC
ftc.gov
I presume the South Asian stooge was claiming infected files were ''coming from your computer''. This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Annoyed: The federal DNC registry does plenty of good within its scope. It does not address non-sales calls, something you were advised to read all about when you listed.
Q&A: The National Do Not Call Registry
ftc.gov
Novel, complaints about a non-sales caller are misfired with regard to the federal DNC registry, something you were advised to read all about when you listed.
Q&A: The National Do Not Call Registry
ftc.gov
The comment before yours provides a mailing address. I suggest you use it for a ''cease communication'' notice via USPS Certified with return card, and detail the annoying call pattern.
I'm not saying you have to do anything. Cindy has outlined an opt-out method provided by the survey firm. The legit firms are polite enough to honor those requests. Cert Mail is a backup plan if for some reason prior requests are ignored. Proof that the demand was received is what that buys you. It's an investment, not a loss. The ''block 'em / ignore 'em'' method doesn't work so well as you think if you remain agitated enough to come here and make cursing complaints.
Uh, guys .... WHAT ''name on their Caller ID''?! Neither of you three years apart have reported any!
Yeah, I don't have time to ''call them a dozen times'' and I wouldn't stoop to the agency's level besides.
To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt.
Also, an alleged debtor returning to the OC is unlikely to go far. When debt is assigned, the creditor has usually agreed contractually with the collection agency not to get involved. When debt is sold outright, the OC is entirely out of the picture and doesn't want your money. For such cases it's best to dispute the claim on paper, again using USPS CMRR. The FTC material will get you started on that topic as well.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
I didn't call you, Virginia. Neither has anyone else reading here. But evidently a debt collector did, one who does not control this website, does not manage this page, and is unlikely to ever see your question until it is delivered *directly*.
Oh, the arrogance ... ''Nothing she could do'' should turn into ''Yes, ma'am, right away'' if you get off the phone and set your demands to Cert Mailed paper, as I have said here before.
Because scammers with autodialers who hide their identities and locations don't care about your DNC registration or the Telemarketing Sales Rule. The FTC never promised you a magic shield against all nuisance callers. File complaints with the FTC and attorneys general.
Mr. Jeanes, as explained here five short comments behind yours, your comments to the DNC site are misplaced. As explained to Rhonda TWO comments prior to yours, verbal orders *will not work*! As I discussed here ten months ago, you can stop the calls yourself through direct action *on paper*, via USPS Cert Mail. If your rights are violated, you can make AACC pay through lo/no-cost litigation if you keep careful records of all contact. All of this is explained if you simply do your homework rather than sit and stew about the collections business model.
One more time, here is where you can start studying:
ftc.gov
Kelly, reporting the call center rep's coarse language is of some value, but it's more important that we identify the call purpose and business names when possible. 800Notes comments tend to describe a credit reprice scam.
No, the caller could not ''come up as'' NANPA. Follow the link to learn what NANPA does. You could have gotten a hint by hovering your cursor over the acronym when a NANP reference is seen on a WCU page.
nanpa.com
Joe, I think you're describing a commercial fundraiser. Are you able to share the name of that business which ran your former call center?
(--ssiiighh--) Verizon is not the call source, only the carrier. Follow the link to learn what NANPA does.
nanpa.com
You do have an option, and you won't stop the calls verbally anyway.
- If any third party collection agency says you owe something, be sure to respond on real paper to its federally required dunning letter with a dispute and validation request. Given the industry's documented need to break laws to get at your assets, you should dispute even if you agree slightly with the debt claim.
- You also have control of when, where, and how you are contacted. Your dispute notice may add a request to limit or revoke consent to call again. The agency legally *must* obey.
- If the account cannot legally be collected, or it's simply not you the agency wants, you're free to send a full ''cease-communication'' notice, cutting off all contact. Indicate which phone numbers and addresses are off-limits. You're not giving away anything the agency can't already know or find.
Send all notices via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at an agency's risk of a lawsuit from you. Pay close attention to all communication and document it well. If those contacts yield legal violations, you may collect *from* the collectors through a judge or arbitrator.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Katie, Wanda, Jackie, et al: Ignoring and wishing will not end the collection calls. To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. The FTC and many consumer watchdogs explain how to draft one.
Again, learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
JD, a collection agent wants your money, not your stories and excuses. You are entitled to proof of claim and fair treatment, else the collection agency is *not* entitled to your assets. Stop arguing with those clowns and get your dispute on a paper trail.
If a collection agency thinks you owe something, be sure to respond to its federally required dunning letter with a written dispute and validation request, adding that you either restrict or revoke consent to call again. Given the industry's documented need to break laws to get at your assets, you should dispute even if you agree slightly with its claim.
Certain forms of rudeness are illegal, and trying to bully you into rearranging your finances just to satisfy one agent's quota is usually violative as well. Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Ms. Thompson, you won't need to change your phone number, just your approach. To a ''not me'' case I always recommend putting a collection agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Annoyed, the spelling is ''Palisades'' as cited here before. You'll need to get those details right when you send your ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Ms. Porter is describing a variant of the ''Foti message'' used by many collection agencies to tiptoe around the privacy mandate in the FDCPA and similar state laws. The policy is confusing for the industry and a sore spot for consumer lawsuits. I suspect her caller's actual name is Convergent Outsourcing, formerly ER Solutions until the end of 2011.
To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt. I might suggest that the use of an obviously spoofed phone number may qualify as illegal.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Dogan, what is much more likely is that a skip tracer has found phone numbers of your neighbors to conduct a ''block party'' of nuisance collection calls. I seriously doubt the targeted person coincidentally once held both your number and that of a current neighbor. Your ''usual fun'' of impersonating law enforcement is not going to work on a determined collector and will one day inspire a visit from the real police.
You and your neighbor can have a quieter phone within three days. Each of you may send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
I would add the ''Election Form'' Anon discussed in February does nothing to control collection calls. Absent a notice from you, Ocwen can call for dunning, and they can hire someone else to collect as ''permitted by law''.
Mr. Elipsis, Estate Information Services is not a telemarketer since it is not selling you anything. Your airhorn is not going to help you preserve your rights or quiet your phone, and it might get you pinned to a harassment charge.
Looking at prior comments here, some clarity is needed. Discover Bank or any other original creditor will not be said to ''run a scam''. Any bad conduct is committed by EIS as a third party collector. There is an entire hideous industry subset devoted to vulture debt collection in which relatives of decedents are hounded and pressured and guilt-tripped into paying what legally is not their problem.
The fact is, when a collection agency wants a dead person's money, it must wait in line for probate like everyone else. Calls can be placed to find an estate manager or executor, or whatever that agent is called near you, and work out how to place a claim. Anything else is likely to violate federal and state laws, with some exceptions. If you're a loan co-signer or you're a surviving spouse in a ''community property'' state, you can be held liable for a decedent's debt.
The rest of you don't have to endure the wheedling phone calls. To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Your DNC registration is irrelevant, Feisty. The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Hoping a debt collector stops calling based on a single verbal encounter is not a strategy. To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
The calls are legal if part of a debt collector skip trace campaign, which I suspect is their purpose. You're the first to report this number anywhere, so it's hard to say unless you provide a call transcript.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Ms. Jones, you are being called because some collection account file says you might be the alleged debtor or can help locate that person. The call campaign is known as skip tracing. My advice in this thread to everyone here from 2010 and 2011 still applies. I might add that the desperate call pattern you experienced could be considered ''annoying'' per FDCPA, therefore illegal, therefore ammunition in a lawsuit.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Don't bet much on verbal assurances, Larry. iQor/Allied Interstate has both the profit motive and legal permission to consider you a liar and pelt your daughter with more calls. As her guardian you can turn up the warning volume for her.
To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt.
You can get the whole thing done in one one curt paragraph. Some variant of this will do: ''These are the affected phone numbers, I cannot help you with your problem, stop calling about this matter.'' In my ''shut-ups'' I also like to briefly review when I was called and what I was told by live reps and/or canned messages. If a mobile phone was affected I mention that too. This is done in a calm ''inside voice'' without making threats or citing rules. I also print the relevant USPS tracking number someplace near the page footer. My little parts and accessories establish the background for an escalated dispute, particularly if I encountered resistance or frustration during past calls.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
No, John, the ''not a sales call'' disclaimer is used by DNC-exempt callers because they know people like you will piss and moan anyway about perfectly legal conduct. You've been preaching that ''placebo'' argument for weeks now, apparently ignorant of all the FTC's civil actions against credit reprice scammers, fake warranty pushers, et al. In the past two years the Commission has advanced past wrist-slap fines and begun to send violators to prison.
We can argue about how much more the FTC could be doing, and I'm personally disappointed by how poorly it educates the public to guard against telecomm abuses. But we have to acknowledge it has barriers. Illegal nuisance calls as an issue take a backseat to terrorist warfare, destructive energy policy, political horseracing, and celebrity weddings. Closer to point, when the DNC program was created the criminals did not yet have cheap VOIP service and Caller ID spoofing as primary tools. The FTC is addressing the latter in a summit this Autumn, just announced three weeks ago.
Q&A: The National Do Not Call Registry
ftc.gov
Agency Announces Robocall Summit to be Held October 18 in Washington, DC
ftc.gov
Oh, the mysterious neighbors are complaining. That's a new one, introducing false shame to the list of possible negative reinforcements. This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
This sounds like extortion disguised as debt collection. Could be the usual US lawbreaker or a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld. If you do discover a domestic mailing address, send the bullies a ''cease communication'' notice via USPS Certified with return card.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov.
ftc.gov
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
Jackie, the federal DNC registry has functioned as intended, *within its scope* and controlling sales callers which operate legally. Your registration is not a magical shield against every nuisance caller, and four major categories of calls are exempt. The FTC told you as much on the page the DNC site begged you to read at registration time.
Q&A: The National Do Not Call Registry
ftc.gov
I discussed this issue in this very thread in September 2011, in a comment a short distance away from yours. Linked below find the simple steps I took to rid myself of a major pain charity beggar by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
Trisha, I hope your boss at that Consumers Affairs Department did not teach you to send complaints and lawsuit threats to open forums where your intended target will never read them. Try following my advice from 2.5 weeks ago, echoing what Jolene and Scott have already done.
Response to ''N'' here: (8888710778) whocalled.us
The federal DNC registry has been working fine, within its scope and controlling sales callers which operate legally. Your registration is not a magical shield against every nuisance caller, and the FTC told you as much if you read what the DNC site begs you to look at.
Q&A: The National Do Not Call Registry
ftc.gov
What remains is to punish scam callers which ignore both the Telemarketing Sales Rule and your right to a quieter phone. When that happens, it's *your job* to report to the FTC and attorneys general, complain to callers directly if they are not somehow hidden, and file your own TCPA suits if you can.
Holdren, your caller does not maintain this site or this web page. Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments.
This must be a newly minted call center number or a new spoof. Reports on 800Notes are similarly scarce and recent, and no one has made a positive ID. Anything someone can share about the call content may help.
Holdren, the federal DNC program already ''does its job''. Your job was to understand its rules when you registered. The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Sheila, no one else reading this page can ''please do something to stop this type of call'' on your behalf. These forums are for call recipients to share their experience and optionally offer advice. It would therefore be much more helpful if you tried to describe the calls and pass along business names you hear, especially since yours is the first comment here in two years.
Also, ignore the dubious advice of ''Phillip'' and ''Sofia'' behind you, who are the same person. Those extremely vague promises to ''stop the phone calls'' were part of a huge spam campaign on this site in late 2010, as described in the thread linked below.
(8604700041) whocalled.us
Fred, Nancy J, et al: The federal DNC program does ''mean a thing in the real world''. It means the risk of prosecution to sales callers who violate the Telemarketing Sales Rule. It does NOT mean much to entities which are exempt, a fact which you should have learned at registration time.
The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Now that we've established how charity calls are legal, let's stop barking up the wrong trees. The dirty secret is that many charity calls are placed by a commercial fundraiser, such as Associated Community Services, Dial America, Donor Services Group, Harris, InfoCision, MDS, and TeleFund. Their calls are not considered ''telemarketing'', although such call centers are very much for-profit and pocket most of what their periodic campaigns collect.
At times the ''charity'' client is itself a closet profit enterprise, compounding the deception. This is said to be the case with the Autism Spectrum Disorder Foundation, which is reported to use two commercial fundraisers and provide next to nothing in actual charity proceeds to needy persons. Much more is explained in a damning report linked below.
neurodiversity.com
However, as commercial entities, these hired call centers are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
Linked below find the simple steps I took to rid myself of a major pain charity beggar by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
Yes, Laura, the federal DNC program does work well, within its scope.
The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Why don't you "take away me from" this whole site, spammer? You did not "initially comment" and there is no update alert feature here. Like the huge pile of spammers before, you don't know or care about the site members or its legitimate content.
The purpose of the federal DNC program is not a secret, Looie. If you go unregistered, you have to negotiate with every single nuisance caller to quiet your phone, and you must wait for a pattern of calls to emerge before you can sue for relief. Having a blanket opt-out makes the *very first call* from a given sales firm instantly illegal.
Q&A: The National Do Not Call Registry
ftc.gov
When you've been registered a month, there is a 99.x% chance that all violative calls are from ignorant scammers. The FTC is not in the business of selling you out to those criminals. Access to the registry comes with fees and hoop jumping to establish that the applying telemarketer pledges to operate legally. Those who pay for access and break laws anyway stupidly expose themselves to prosecution. It is much simpler and cheaper for a scammer to ignore such listings and to set an autodialer to blast every phone number with a pulse, meanwhile hiding behind cheap VOIP connections and spoofed numbers.
TG, the object of the credit reprice scam has been known for years. Two ways the swindle can go:
- Fool people into surrendering credit account access to criminals
- Advance fee scam where people pay for dubious ''credit fix'' service which does nothing of the sort
Of course, there is little to stop enterprising thieves from doing both in the same stroke once the victim is hooked. See older discussions for these numbers: 4029820479, 4070009876, 7142445025, 81335572028
File complaints about each call with DNC, the FTC, and attorneys general. A mass of complaints has helped the FTC choke off several credit reprice scammers since 2010. One such scam firm in Atlanta was stopped cold in November 2011. Its assets were seized and its principals fitted for orange jumpsuits.
Woman found guilty in $25 million telemarketing scam
ajc.com
Jury Convicts Woman In $25 Million Nationwide Telemarketing Fraud Scheme
justice.gov
A true North American exchange (format NXX) assigned to a person or business should not lead with a zero or a one.
area-codes.com
en.wikipedia.org
nanpa.com
Try describing ''these calls'' and you might get a useful response. Various resources regarding different categories of nuisance calls are linked below.
whocalled.us
The spelling is ''Bluhm''. From this collector legal violations shall alwys bloom. It's an attack dog for junk medical debt buyer Capio Partners, with reps skilled in lies, intimidation, and threats.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Wow, what a goof I made in late 2010. That should read ''collection is *not* sales''.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
800Notes comments strongly suggest a political fundraising call center. Its close timing to the collections call may have been coincidence. However ...
Vanderbilt has reportedly changed names to stay ahead of its rotten reputation as an extortionist debt collector. Spoofing some more legitimate number is certainly possible for them. Other names: Buchanon Capital Management, 5M Financials, Kam Inc., Levine Cohen & Associates, Mendenhall & Associates, Rite Coast Financials, Thurston & Associates
Do you have to be a troll who changes aliases like socks?
''Stephanie'' as fake ''Pete'' five minutes prior: (8882225555) whocalled.us
When did you get that sex change, ''Fakie Pete-Stephanie''?
(Five minutes later under 3125435748) whocalled.us
Impersonating other users, too? Not nice.
Right away, Pete. We can stop calling you immediately since we can determine your full name and your phone number from an anonymous comment on a mystery caller site that we do not manage or bother to read.
Why wait to ''take it further'' with a known lawbreaker like URS? If you're feeling litigious, the case goes nowhere until you can prove your ''shut up'' demand was received.
To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt.
You can get the whole thing done in one one curt paragraph. Some variant of this will do: ''These are the affected phone numbers, I cannot help you with your problem, stop calling about this matter.'' I also like to briefly review when I was called and what I was told by live reps and/or canned messages. This is done in a calm ''inside voice'' without making threats or citing rules. I also print the relevant USPS tracking number someplace near the page footer. My little parts and accessories establish the background for an escalated dispute, particularly if I encountered resistance or frustration during past calls.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Let us know when the calls for that stranger resume next week. CAB has a reputation for chasing junk debt with hostile tactics. Verbal requests cannot be proven so are often ignored.
To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Sadly, Jen, the ERC reps will never believe you. Mistrust of any ''wrong number'' claim is standard procedure at all the rogue collection agencies. You will never get satisfaction from a verbal request, and number blocking turns into an arms race you will lose. Send a ''cease communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
I have argued you point for a while, Disgusted. The Truth In Caller ID Act is silent on the collection agency call category and the industry lobby has pushed for exemption. Spoofing local numbers has been a favorite trick of several agencies for years, certainly devious if not illegal. My own opinion is that if the agency does not run or hire a call center within the area code seen on your inbound calls, that is deceptive practice per the FDCPA, specifically violating USC §1692e(10).
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Sally, the US DNC registry has done wonders in this house and many others to repel honest businesses with an annoying phone manner. What remains are the spoofing scammers with autodialers who simply don't care.
Had you actually read what the FTC nearly begs you to see at the time of Do Not Call registration, you would understand that your DNC complaints do precisely what was intended, mainly to add to a pool of intelligence which becomes useful to regulators and law enforcement when they do at last take action against a clear violator with an established pattern of offense.
Q&A: The National Do Not Call Registry
ftc.gov
The ''something'' to be done is your role in enforcement, mainly to report every violative call to the FTC and attorneys general. A mass of complaints has helped the FTC choke off several credit reprice scammers since 2010. In time the security system hawkers will get their due, but they've done a rather thorough job of obscuring themselves in a rabbit warren of dealers, installers, and call centers. A blog site devoted to the scam helps paint the broader picture.
stoptomwithhomeprotection.wordpress.com
Rifleman, ''they totally ignore'' your DNC registration because legally a surveyor can. At registration time, you totally ignored the FTC rules which the DNC site nearly begged you to read. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Annoyance keypresses and dynamite sticks are not the same as simply directly asking for the calls to end. If the call center won't listen, send a ''cease communication'' notice via USPS Certified with return card. The FTC and many consumer watchdogs explain how to draft one, and how you can do some (non-explosive) damage if that notice is ignored.
Again, read the rules you agreed to when you registered!
The following URL links to the FTC FAQ page which the DNC site nearly begs everyone to read. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Anyone finding resistance to verbal demands to end the calls can try turning up the volume in print. Send a ''cease communication'' notice via USPS Certified with return card. This will set a legal landmine, as such a notice is ignored at their peril.
Melissa, if you're done with the hand wringing about how powerless you are, try telling Meyer yourself that you want the calls to end. A legitimate firm will listen, and if not, send a ''cease communication'' notice via USPS Certified with return card. Meyer is also hired as a commercial fundraiser by charity clients, and as such should maintain an internal no-call list as required by federal law.
Linked below find the simple steps I took to rid myself of a competing major pain charity beggar by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
J, your ''lame duck congress'' is not your personal nuisance call strike force, and you were given laws to help you many congressional terms ago. At least twice in this thread someone kindly provided mailing addresses for the call center. Confirm and use them. Send a ''cease communication'' notice via USPS Certified with return card. This will set a legal landmine, as such a notice is ignored at their peril.
I don't believe this surveyor is connected to the Jamaican scammers. Yet again, government regulators are ahead of you in helping control them.
A JOLT from the Blue: Jamaican Fraudsters Using Telemarketing to Target U.S. Consumers
ftc.gov
JR, try turning up your volume in print. Assuming you can locate the call center, send a ''cease communication'' notice via USPS Certified with return card. The FTC and many consumer watchdogs explain how to draft one, and how you can do some damage if that notice is ignored.
Correct, the mystery charity never needs to scrub the DNC registry. For Donor Services it's a different story. As a commercial fundraiser, DSG is expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
Linked below find the simple steps I took to rid myself of a competing major pain charity beggar by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
Mr. ''Duh'', don't tell me when not to get angry at an annoying call campaign from yet another room full of wage slaves reading off a script tailored to extract teardrop money for some charity I would have no prior opportunity to vet. When charity calls become a nuisance it's not the work of a single ''offending employee'' but part of the business model. No commercial fundraiser ''deserves the same courtesy'' of my patience or respect until I have actually been shown some myself.
I'm so happy to learn that ''disabled people have an amazing head for numbers''. It sounds like their bosses have an amazing lack of control over them, to say nothing of failing to accept responsibility for their conduct.
Linked below find the simple steps I took to rid myself of a different major pain charity beggar by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
Jerry, I'm sure the scammers are quaking in their loafers over your misspelled and unpunctuated complaint on a web page they do not manage or will ever bother to read.
Uh-huh ... Now try reading the federal rules rather than relying on what you heard, G.
the-dma.org
response to Al: (3217459999) whocalled.us
Yes, J, someone can stop them, if you do your part and report every single violative call to the FTC and attorneys general. The credit reprice scam will not stop overnight or even in the same year, but there will be enforcement action if you demand it.
No Al, you ''just don't get it''. The FTC did not promise you a magical shield to repel all nuisance calls. Credit reprice scammers are not ''getting around'' your DNC registration, as you claimed six minutes later in a similar thread. They simply don't care about it.
(9172557015) whocalled.us
A mass of complaints to the FTC and attorneys general has helped the FTC choke off several credit reprice scammers in the past two years. Individual action through a TCPA lawsuit would be a strong suggestion, if anyone manages to corner one of these scammers long enough. They hide easily behind spoofed numbers and shell companies, making legal compliance difficult.
Artie, after eight months it should be evident that waiting for your regulators to slide down a firepole and solve your personal problem is not working. Yes, I'm sure you have told the callers to stop, but only verbally. Find addresses for the publisher and/or its hired call center and send them a "cease communication" notice via USPS Certified with return card. Should even this be ignored, keep good notes and sue the call center for TCPA violations.
Telemarketing Sales Rule
business.ftc.gov
Telephone Consumer Protection Act
the-dma.org
Maybe for you it is. Try dropping your registration and watch the spike next month in calls from every sales rep and huckster in the nation which sees a door has been unlocked.
Now, would someone like to report what they know about this phone number? That after all is the point of this site, and not unfocused tantrums.
Mr. Rutherford, No one else reading this page can ''please stop these calls'' on your behalf. Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them DIRECTLY to your caller.
So don't get ''fed up'' trying to extract anything from a bot caller. Find a mailing address for the commercial fundraiser and drop a cease-comm letter where it hurts. The ''not a telemarketer'' warning is not strictly true, but is meant to convey exemption from federal DNC.
A commercial fundraiser is expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
Linked below find the simple steps I took to rid myself of a major pain charity beggar by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
Ms. Skinner, the credit reprice scam calls are already illegal for trying to swindle people, and they violate the Telemarketing Sales Rule each time a DNC-registered number is rung. The primary problem in halting them is finding the actual call centers, which can hide behind spoofed numbers, shell companies, and sometimes international borders. Usually your only defense is to file complaints with the FTC and attorneys general, then work out some way to block the calls at your end.
Don't hesitate to make a complaint stink. Several ''Heathers'' and ''Rachels'' have been put away since 2010 based on citizen reports. One credit scam firm in Atlanta faced criminal charges nine months ago.
Woman found guilty in $25 million telemarketing scam
ajc.com
Jury Convicts Woman In $25 Million Nationwide Telemarketing Fraud Scheme
justice.gov
Rich and Bill, if Meyer did not try to sell you anything, it was exempt from federal DNC. The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
As a commercial fundraiser, Meyer Teleservices is expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
Linked below find the simple steps I took to rid myself of a major pain charity beggar by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
Debt collectors are not selling you anything, therefore the FTC's Do Not Call program does not apply. The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers.
Q&A: The National Do Not Call Registry
ftc.gov
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
It would have been polite to share the full business name with the readers rather than make everyone load the website for Accounts Receivable Management.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
A nice gesture, Bart, but anything written here will be dismissed as hearsay by the alleged debtor's opponent. You two would have to be in direct contact to trade notes.
whocalled.us
whocalled.us
} I won't play with their scam to extort money I don't owe
So when do you plan on disputing the debt claim with EOS? After you get sued and racked on a summary judgment? Sitting there filing complaints with regulators is a nice gesture for the common good but is not going to protect your assets or halt the nuisance calls.
If the first call was this week you should expect a dunning letter next week. Be sure to respond on paper with a dispute and validation request. While I'm sure you have good reasons to dispute, don't bother explaining them or trying to ''prove'' your story. The collector wants your money, not your excuses. It's their job to prove you owe or walk away in failure. You can save all that rich detail for a lawsuit if the matter ever gets so far.
You also have control of when, where, and how you are contacted. Your dispute notice may add a request to limit or revoke consent to call again. The agency legally *must* obey. DO NOT cut off all contact. If you fail to leave open a ''convenient'' channel, such as USPS mail, a determined collection agency has no choice but to sue to collect.
Send all notices via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at an agency's risk of a lawsuit from you. Pay close attention to all communication and document it well. If those contacts yield legal violations, you may collect *from* the collectors through a judge or arbitrator.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
} Why is spoofing legal for collections agencies?
I'm not sure it is, but we haven't seen any case law. The Truth In Caller ID Act is silent on that call category and the industry lobby has pushed for exemption. Spoofing local numbers has been a favorite trick of several agencies for years, certainly devious if not illegal. My own opinion is that if the agency does not run or hire a call center within the area code seen on your inbound calls, that is deceptive practice per the FDCPA, specifically violating USC §1692e(10).
Right away, Annoyed. We can stop calling you immediately since we can determine your full name and your phone number from an anonymous comment on a mystery caller site that we do not manage or bother to read.
} The government needs to make it illegal to fake Caller IDs
Victim: ''The government'' is ahead of you by three years. The Truth In Caller ID Act was signed by the Prez just before Xmas 2010. It bans CID spoofing when done with ''intent to defraud, cause harm, or wrongfully obtain anything of value''.
govtrack.us
Excess call abandonment from the use of autodialers has been prohibited for even longer.
fcc.gov
[excerpt]
''Telemarketers must ensure that predictive dialers abandon no more than three percent of all calls placed and answered by a person. A call will be considered ''abandoned'' if it is not transferred to a live sales agent within two seconds of the recipient's greeting.''
If you're thwarted by an online complaint form, nothing is stopping you from writing directly to the FTC and your state AG about those violative calls. That kind of action will help them round up the remaining credit reprice scammers which have thus far eluded prosecution.
Ms. Baker: You imply paying on a court judgment but it's not clear. Debt collectors are covered by the FDCPA post-judgment and still have to play fair. You'll have to compare the collector's conduct to what that and your state laws say, and I doubt anyone here can advise you fully.
} My original debt ... ballooned ... how can they do this?
Defaulted debt can inflate quickly due to the terms of your lender contract, the right to enforce that contract usually given to subsequent collectors, and any local laws permitting the slathering on of fees and interest by a plaintiff who sues to collect. That said, if any part of the math is wrong, that misrepresents the character of the debt and therefore violates FDCPA. I would guess in the past you did not properly dispute the debt when you still had a chance, which also naturally pumps that balloon over time.
} regarnish my wages
Threats of garnishment are often empty bully tactics, making them illegal when not carried out. If the targeted asset is exempt somehow that's also violative. It's likely there is a limit on how many meathooks can be sunk into your assets and/or what percentage can be taken. A new garnishment order may simply have nowhere to go if you're already tapped out.
There are a lot of "if/then" statements which can be made here. You ought to start your homework on what your laws say and find a good consumer attorney if you get lost. Given the thug-like behavior reported in prior comments here about Credit International, (nee Computer Check Verification / CCV) you may pay little or nothing for advice and representation, due in part to the FDCPA's fee-shifting provision.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Yes, you could waste your breath making verbal demands which you can't prove were received and risk a harassment charge for bombing the place with calls. OR you could shut up Simms Associates permanently in a single action without straining your vocal chords.
To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt.
You can get the whole thing done in one one curt paragraph. Some variant of this will do: ''These are the affected phone numbers, I cannot help you with your problem, stop calling about this matter.'' In my ''shut-ups'' I also like to briefly review when I was called and what I was told by live reps and/or canned messages. This is done in a calm ''inside voice'' without making threats or citing rules. I also print the relevant USPS tracking number someplace near the page footer. My little parts and accessories establish the background for an escalated dispute, particularly if I encountered resistance or frustration during past calls.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Now to review your real options when iQor/Allied Interstate calls:
- If any third party collection agency says you owe something, be sure to respond on real paper to its federally required dunning letter with a dispute and validation request. Given the industry's documented need to break laws to get at your assets, you should dispute even if you agree slightly with the debt claim.
- You also have control of when, where, and how you are contacted. Your dispute notice may add a request to limit or revoke consent to call again. The agency legally *must* obey.
- If the account cannot legally be collected, or it's simply not you the agency wants, you're free to send a full ''cease-communication'' notice, cutting off all contact. Indicate which phone numbers and addresses are off-limits. You're not giving away anything the agency can't already know or find.
Send all notices via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at an agency's risk of a lawsuit from you. Pay close attention to all communication and document it well. If those contacts yield legal violations, you may collect *from* the collectors through a judge or arbitrator.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Mary, your caller does not maintain this site or this web page. Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments.
Dee, debt collectors are not selling you anything, so are thus exempt from using the DNC registry. The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Whoops ... I failed to notice you're the Andy who's been keenly reporting all those Canadian versions of the credit reprice scammers. The fact that a third of this thread's comments are in French also escaped me. Clearly I need better sleep.
You're right, your CRTC rules are very similar to those set by the FTC. It appears they share one more critical parallel in requiring callers to maintain internal no-call lists, which is the main point of my comments about defeating EBR.
Down here anyone can revoke permission to call at any point in the relationship, as a future, current, or former customer. That power seems implied by your Unsolicited Telecommunications Rules but I don't know more than what I'm reading. Part III Rule 9 keeps the call ban in place for 37 months from revocation. In the US it's a more generous five years.
UTR Part III: Telemarketing Rules
crtc.gc.ca
I also note the curious exemption of newspaper publishers trawling for subscribers from your DNC. In theory (if not always practice) a newspaper serves a public interest, but the exemption essentially protects one specific kind of sales call. One feature of interest is the default restriction of calls to an eight hour period on weekends. Here it's thirteen hours a day, 365 a year. Call recipients in Jewish homes in particular get very cranky about Saturday calls.
No, ''Beewu'', this time you are blindly spamming this thread for the 24th time, yet again blabbing about videos which this site has never hosted.
The last known comments to actually be on topic were in Spring 2010. The other 80% of this thread since then has been wall-to-wall stupid spam, apart from a few remarks from irritated readers.
We could easily apply OpEd's question to that very familiar browbeating from Mr. ''Not a Leech''. In America defaulted debt is strictly considered a civil matter and not a crime. You don't have ''theft'' or ''stealing'' without a fixed loss of property *and* the intent of causing that loss. Original creditors are insured against debt defaults and factor that loss into their lending. They are frequently able to negotiate the amount owed and at half a year of delinquency they write off the full face value of a distressed account. Then they win some money back by assigning or selling the account to a third party, which itself has a wide latitude to negotiate dollar amounts. So there goes the fixed loss part.
As to intent, it's been recognized consistently by legislators and economic observers that the vast majority of defaulted debt is not created on purpose but through awkward circumstance, like DC falling through a health care trap door. Meantime, lenders tend to encourage bad borrowing decisions and structure their contracts, practices, and promotions to put debtors in the worst position possible. In a recession those maxed-out swipe cards are more likely to be filling fuel tanks and feeding children and keeping the heat running than helping people ''splurge''.
If anything suggests greed and theft it's when a debt buyer picks up some molding account for a nickel per dollar and shamelessly breaks laws while demanding anywhere from 50 to 130% of face value. But that's a topic for another day.
- further reading -
The Debt Machine: How the Collection Industry Hounds Consumers and Overwhelms Courts
nclc.org
Fair Debt Collection Practices Act
ftc.gov
At an educated guess, it's a skip tracing firm for debt collectors in Roseville, Minnesota, which jives with the NANP reference above. The arrogant drilling for answers also fits the profile.
CenterPoint Legal Solutions
centerpointls.com
The alphabet soup can be maddening when, as happens frequently, two or more agencies might match the same acronym. Per the FDCPA a live agent must give you a business name on demand, but unfortunately an acronym alone satisfies the requirement. Well, whoever is supposedly the debtor is now owed a prompt dunning letter. I guess you or your brother should see one next week if whichever ''CRS'' at least wants the semblance of legal compliance. I might add that spoofing numbers, including those which appear local to you, is a popular sport for many collection agencies.
Andy: It's actually the Telemarketing Sales Rule which governs one's Established Business Relationship. EBR, and by extension the annoying affiliate marketing, can be halted quite easily. My further discussion is on another thread from June 2011:
(3139181454) whocalled.us
We've had our own issues with nagging Sears warranty servicers which made us wish we'd shopped elsewhere for an appliance. Not one of those calls was ever worth the voltage needed to ring our phones. Somehow I doubt you'll miss anything if you chop them off.
Not plausible .... Phone call management devices are not cheap to develop and they capture a niche market at best. By the time a given device finds a decent customer base, either the surrounding telecomm hardware changes or the junk callers have altered their tactics to defeat that device, or both.
This may be the usual dirty debt collector within the U.S. or a fake collector from South Asia. Either way their empty threats of arrest, imprisonment, lawsuit filing, process service, and/or asset seizure violate federal and state laws. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov.
ftc.gov
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
You mean you want a sales rep to tell you where he works so you can start a lawsuit for ringing your DNC-registered phone number? Not likely ....
Enjoy the new flood of spam you'll get now that you've exposed that address to all the harvesters.
Now that you've practiced your no-call request here, Annoyed, deliver it to the actual caller, which does not maintain this site or this web page.
JJ, I'm counting 12 possible violations of the FDCPA in just your two paragraphs if description. That lovely exercise in extortion can reward you handsomely in court.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
So what ... You don't need an EBR with the phone carrier.
Tell them yourself, James. No one else reading this page can ''tell them you don't live'' someplace. Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments.
Fred: Firstsource was supposed to be drifting away from the worst 'Buffalo Bully' tendencies, but you may have a classic case of a collection agent posing as law enforcement. You have the start of a rewarding FDCPA suit if you do a good job of documenting all contact.
Reports on 800Notes and abroad discuss seeing the Caller ID tag ''AdsPlus'' and enduring a canned voice trying to scare the bejeezus from the elderly with visions of sudden accidents in the home, in the fine tradition of old Mrs. Fletcher who fell down 38 times a night on overnight television and couldn't get up. Recipients evidently hear through a ''Senior Medical Advisory'' or an ''American Senior Benefit Program'' that someone wants to sell them personal alarm gadgets and a remote monitoring plan.
This is a close cousin of the pandemic house alarm system sales calls, many of which can also be traced back to Rhode Island and the Indian-owned Versatile Marketing Solutions. The call center location is not yet clear, but anyone with a DNC registered number has an instant cause of action under TCPA.
This may be the usual dirty debt collector within the U.S. or a fake collector from South Asia. Either way their empty threats of arrest, imprisonment, lawsuit filing, and/or asset seizure violate federal and state laws. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov.
ftc.gov
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
When you are free of legitimate sales calls and everyone reports calls which are not exempt or otherwise illegal, *then* the DNC registry can ''do its job''. This means that everyone at both ends of the phone must ''do their job'' if we want an end to nuisance calls.
On the 800Notes thread, where you dumped this same furious remark, the majority of comments point to sales calls from Verizon. If you have an Established Business Relationship, you don't have room for complaint, apart from those calls coming two hours too late per the TCPA.
Telemarketing Sales Rule
business.ftc.gov
Correction: A telemarketer wants to sell you something. A debt collector is not the same thing and it answers to different laws, which grant private right of action. Meaning, you can hose 'em in court if you can find them.
800Notes has a far more active thread for this number. I notice the 716 number points to Buffalo, scummy collector capital of the Northeast. I did see one reference to Upstate Debt Management, one of many shops in that town known for this brand of illegal ''hot check'' and payday loan collection. Several other names are reported, which is not surprising when a company wants to avoid prosecution.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
ME, the direct approach of invoking your TCPA rights would be the answer, except that these credit reprice scammers are very hard to find. Their call centers may not be domestic in some cases. Unless you can get one to cough up a valid business name and address, your options are limited to filing complaints with the FTC and attorneys general. It's a slower route but a valid one. The mass of complaints has helped the FTC slap down several ''Heathers'' and ''Rachels'' since 2010.
I'd like to break something above your neck. This phone number page does not exist so you can come spam it. You don't care what readers of this site want or who gets hurt by what you do.
Great SEO plan you bought there, ''Joe'' ... Doubtless run by a stupid teenager in Eastern Europe who forgot to name and describe your business.
Technically a scam caller can't remove your number from a list which it does not have. The magic phrase is NOT ''take me off'', but ''Add this number to your Do Not Call list''. That said, it will only work on callers which want to obey the Telemarketing Sales Rule. Credit reprice scammers don't care about laws until they get sued out of existence, and many have been since 2010 thanks to properly channeled complaints like Dave made.
Kenny, as SemperFi and Ruthe have noted, the ''doubt and misinformation'' is not about a push poll but clouding the issue of compliance with the Telemarketing Sales Rule and the express wishes of everyone who has a number registered on federal Do Not Call. For the record, these pests are unquestionably lawbreakers. See my notes from a month ago, linked below.
(3604743936) whocalled.us
''Companies like'' what, exactly? If you're going to report here and complain about legal compliance, at least share what you think the caller identity is, and check that against what the FTC and the Telemarketing Sales Rule actually allow.
Q&A: The National Do Not Call Registry
ftc.gov
Bianca, no one else reading this page can ''please have them stop, thank you''. You will not get compliance with your orders until you deliver them DIRECTLY to your caller. If you are facing an outright scammer, that goal of course will be much harder.
Actually, collection agencies have been confused for years about how to approach a phone message, ever since a pivotal case ''Foti v. NCO'', which redefined the privacy mandate for the entire industry. Depending on the context, naming the alleged debtor and/or the business can be legal OR prohibited.
If it's not you Plaza wants, it's a simple matter to make them shut up or pay up. Put the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Fun Facts To Know and Tell:
Plaza Recovery is the rebadged name for Plaza Associates as of Jan 01 this year, probably renamed by its buyer United Recovery Systems, which itself is the collector facade of the colossal uber-trashy debt buyer Unipoint Holding.
This sounds a lot like fraudulent debt collection. This may be the usual US lawbreaker or a fake collector from South Asia. Either way their empty threats of arrest, imprisonment, process service, and/or asset seizure violate federal and state laws. If this tormentor is domestic, it will be your daughter's turn to say ''see me in court'', and it won't be a sick joke like their threats.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov.
ftc.gov
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
Smith and Peed Off: It's YOUR job to ''step in''. ''The Government'' is not allowing AACC's behavior, YOU are. All kinds of rude and obnoxious conduct from a debt collector is *already illegal*, which you would realize if you'd stop making crabby irrelevant remarks and actually learn your options.
First thing to note, the DNC registry is the wrong tree to bark up. The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Next up, you can cut AACC at the knees with simple letters which dispute their debt claims and/or limit how and when and where you are contacted. Put them on notice by USPS Certified with return card and they either obey your orders or pay you in a courtroom. Some of you like Lewis already have a nice legal violation to hurl back at them. Hint: Again, it's not about his DNC listing.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
The FTC makes two demands of third party collectors which are sometimes in conflict. A collector must make ''meaningful disclosure'' of its identity yet respect the privacy of whoever is named on a debt account. Some collectors fear that leaving a message may expose account discussion to the wrong person, a punishable offense. Many others have turned to the clumsy practice of trying to get a person to self-authenticate in a canned message. Hence these absurd commands to stop listening if you're not the intended target.
The call purpose IS important, at least to the collector, and the concealing of a business name means it's worried enough to not commit an easy FDCPA violation. If you want to look for real problems with your experience, consult the FTC material, linked below.
ftc.gov
The ''local office'' CID tag is often reported under various numbers used by a known scofflaw debt collector, First National Collections Bureau. They have particularly ignorant trolls who like to disrupt a site like this the moment anyone shows a backbone. Their defensive posture is understandable. In 2009 FNCB was smacked in Dallas for $147K by a unanimous jury verdict for TCPA violations. I'm not sure they ever paid. Even if not, it won't keep them from demanding debt payments themselves.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Everyone reporting since Regina has described serious FDCPA violations which could get you all handsome damage awards for little or no cost. However, to get a person sued you have to find them within US borders. This all sounds a lot like fake payday loan collection run by criminals from South Asian call centers. If none of you can confirm a valid business name and address, you probably have an Indian faker.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov.
ftc.gov
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
Uninvited: The ''Credit Reporting'' part of the FCRA acronym should suggest that you are citing the wrong law. That governs what goes on between an ''information furnisher'' like a debt collector and the major credit bureaus. CAI's conduct toward you personally falls under the Fair Debt Collection Practices Act and similar state laws. Here's where to start your homework on the federal:
ftc.gov
Randy, when exactly do you plan on telling PRA to ''leave you alone''? Kvetching here in all caps is not getting the job done. You have a right to a quiet phone and it will take less than six dollars in USPS fees for a permanent solution .... or a juicy lawsuit if PRA is dumb enough to disobey a written order.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
You were in such a rush to copy your own 800Notes comment you neglected to identify the caller. Here goes: Convergent Outsourcing / Convergent USA, formerly ER Solutions until December 2011.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
You don't need a bailout, DV, you simply need to become educated on your options. You need not ''expect the calls to continue'' if you properly dispute the debt claim and set contact restrictions by written notice. The FTC and numerous consumer groups explain more.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
DLynn, what you got was a classic ''Foti message'', and you may have difficulty suing for it. The absurd demands to self-authenticate are an industry response to ''Foti v. NCO'', a case about privacy rights which forever changed how debt collectors approach phone messages, to an extent of paranoia. The intent of a ''Foti'' is to scare off anyone who is not the alleged debtor. In practice, by its warped logic a nearby toddler and a housecat could also ''acknowledge'' or ''admit'' to anything the recorded voice claims.
Your best next move is much simpler than a lawsuit. To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk.
I have given the same advice here twice more since December 2010. It might do some good if people would actually review a thread before commenting.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
ArtFart, Receivables Performance Management ''won't stop calling'' until your demand is on paper and sent USPS Certified with return card. You will otherwise be in an endless loop of verbal denials and RPM's insistence that you're a liar.
I'd give the same advice if you were the target and the debt claim was invalid. The ''cease-communication'' notice is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Right away, Nathalie. We can stop calling you immediately since we can determine your full name and your phone number from an anonymous comment on a mystery caller site that we do not manage or bother to read.
Thanks so much for the yard of spam.
The ''nozzle'' gag was reported only once by an early (and caustic) call recipient as a source of the call. Clearly the phrase has never appeared on anyone's Caller ID.
Shadow, your DNC registration is not a magic shield which repels unwanted callers. It's a list and no more, referenced by telemarketers which operate legally. You expect somehow that a medical supply scammer with a Caller ID indicating ''Dominican Republic'' cares about niceties like federal law?
Q&A: The National Do Not Call Registry
ftc.gov
Right away, Scott. We can stop calling you immediately since we can determine your full name and your phone number from an anonymous comment on a mystery caller site that we do not manage or bother to read.
What follows ''Don't hang up!'' will very likely be another illegal security system sales pitch. The sole comment on 800Notes agrees. The Renton locale and the use of spam harbor Level 3 for a carrier are also appropriate to the scam. Probably this number is fresh from the spoof package.
My comments from two years ago in a thread linked below fills in some background, and the ''Stop Tom'' site gives you an idea of the current messy state of the problem.
(4014010125) whocalled.us
stoptomwithhomeprotection.wordpress.com
Jack, since you neglected to describe ''these criminals'' I had to determine from 800Notes comments that we have another credit reprice scammer. Naturally the ''Rachels'' are going to ignore your demands. A ''trustworthy scammer'' is a contradiction of terms.
The FTC cannot be ''ordered by a Congressman'' to do anything, and I'm tiring of the recent canard that if only we elect the persons a commentor likes the scam callers will magically vanish. The facts are that:
1. Scammers in this category have done a great job of hiding themselves from law enforcement, some operating outside the US.
2. The FTC has already stopped cold those which have been found.
3. The civil actions never begin unless we all do our part to complain to the FTC and attorneys general.
4. Discovery and prosecution can take months. You can't file a call complaint on Tuesday and expect the nuisance calls to end by Friday.
If you need a reason to report, one such scam firm in Atlanta was busted in federal court in November 2011. Its assets were seized and its principals were fitted for orange jumpsuits. This is the first time I know of that a credit reprice scammer has faced criminal charges, and the case sets a long overdue example.
Woman found guilty in $25 million telemarketing scam
ajc.com
Jury Convicts Woman In $25 Million Nationwide Telemarketing Fraud Scheme
justice.gov
Ochep's run-on paragraph with no sentence spacing has what to do with phone calls from PRA? Some caveats while we're on this:
Credit ''fixing'' is an industry as full of predators as with debt collection, most of whom will be taking your money for groceries and rent and doing nothing apart from digging you a bigger debt hole and making you more prone to creditor lawsuits. The process of strategic default does not require a self-named ''credit counselor'' to hold your hand the entire time, nor does it require special powers of negotiation known only to an office full of glorified salesmen. All debt is negotiable, and you can make those same haggling calls yourself.
The federal Do Not Call registry ''does its job'' only when everyone concerned does theirs. DNC is not a regulatory body and not a magic shield. It is a LIST which telemarketers must reference. Complaints to that channel are of value when violators like these credit reprice scammers are found and prosecuted, which the criminals make as difficult as possible. *Your* job is to report violations of the Telemarketing Sales Rule every time. Take your gripes to the FTC and attorneys general and be patient.
Here's what happened to one rogue call center in Atlanta back in November when the complaint heat turned up:
Woman found guilty in $25 million telemarketing scam
ajc.com
Jury Convicts Woman In $25 Million Nationwide Telemarketing Fraud Scheme
justice.gov
The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers.
Q&A: The National Do Not Call Registry
ftc.gov
You are told quite plainly that complaints to DNC form a pool of intelligence for regulators and law enforcement, and that's all. Your complaint does not summon a strike force to slide down fire poles and deal with your nuisance callers. If you hope for more prompt human assistance, file complaints with the FTC and attorneys general. Individual action through a TCPA lawsuit would be a strong suggestion, but it's likely the call center is outside US borders, which helps to explain the difficulty in stopping them.
Olga, no one reading this page can ''get them to stop calling'' on your behalf. A survey firm like this is not going to hide its headquarters contact information. If verbal demands to cease calling won't work, put them in print with whatever phone numbers are affected and send them USPS Certified with return card.
The majority of casually found SIT sound files are of such poor quality, many sounding like amateur recordings captured from a tinny handset speaker, that they simply don't fool everyone. Add to that a critical technical issue, that by the time PhoneTray is engaged the inbound call has already been completed. A realistic SIT event would not follow a ring pattern but *prevent* one. PhoneTray has several fun uses for those who are unable to obtain VOIP service, but it has not proven to be a credible call deterrent.
But if you insist on trying, below is a link to my fave resource of telco alerts. The files should all be clean recordings, and the page covers several carriers and regions so you can likely find the sound files which are most authentic to your area. The site is also a treasure chest of fun facts about phone systems.
payphone-directory.org
aside: ''SIT tone'' is a redundancy to be avoided, causing cringes among us semi-pro scribes, like ''ATM machine'' and ''PIN number''.
Reply to Ms. Newman found here:
whocalled.us
Ms. Newman, it is no one's job but your own to ''MAKE THEM GO AWAY'' and ''MAKE THEM STOP BOTHERING ME''.
(8499633222) whocalled.us
Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments. You have to send your demands *directly* to your nuisance caller, and you might have to put them on Certified Mail paper to be taken seriously.
This particular call category could prove very elusive, being apparently one of the security system hawkers which have been illegally burning up DNC-registered phones from often spoofed numbers for a few years. My comments from two years ago in a thread linked below fills in some background, and the ''Stop Tom'' site gives you an idea of the current messy state of the problem.
(4014010125) whocalled.us
stoptomwithhomeprotection.wordpress.com
The DNC registry, the handmaiden of the Telemarketing Sales Rule, addresses only sales callers. This is all explained to you if you bother to read the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers.
Q&A: The National Do Not Call Registry
ftc.gov
The dirty secret is that many charity calls are placed by a commercial fundraiser, such as Associated Community Services, Dial America, Donor Services Group, Harris, InfoCision, MDS, and TeleFund. These non-sales calls are exempt from federal DNC, even though such call centers are very much for-profit and pocket most of what their periodic campaigns collect. At times the ''charity'' client is itself a closet profit enterprise, compounding the deception.
However, as commercial entities, these hired call centers are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
Linked below find the simple steps I took to rid myself of a major pain boiler room by politely rubbing its face in federal laws.
(9018819984) whocalled.us
That ''worthless drain of tax dollars'' which ''does nothing'' for you personally has been instrumental in helping the FTC choke off several credit reprice scammers in the past two years. In November 2011 a ''Rachel'' scammer in Atlanta was facing criminal charges as her business doors were locked behind her.
The absence of enforcement of the Telemarketing Sales Rule is a pervasive myth propagated by people who think that a civil dispute strike force should zipline into an offending call center from a black helicopter every time someone's phone rings. You have to do your part, piling on complaints with the FTC and attorneys general. Individual action through a TCPA lawsuit would also be a strong suggestion, if anyone manages to corner one of these scammers long enough.
You've had your wish with a different outfit, Diana. In November 2011 one firm in Atlanta running a similar credit reprice scam was busted in federal court. Its assets were seized and its principals were fitted for orange jumpsuits. This is the first time I know of that a credit reprice scammer has faced criminal charges, and the case sets a long overdue example.
Woman found guilty in $25 million telemarketing scam
ajc.com
Jury Convicts Woman In $25 Million Nationwide Telemarketing Fraud Scheme
justice.gov
File complaints with the FTC, and attorneys general if you'd like to see more of the same. A mass of complaints has helped the FTC choke off several like scammers in the past two years.
Scam callers like this do not need to ''find'', ''get'', or ''have'' your phone number any more than you need to own the numeral '7' before throwing dice to win at a gambling table. These credit reprice callers are out of control and beyond easy reach, but some have been prosecuted and eliminated. For now, file complaints with the FTC and attorneys general.
Right away, Ms. Hunter. We can stop calling you immediately since we can determine your phone number from an anonymous comment on a non-secure mystery caller site that we do not manage or bother to read.
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
No, and if you can't spell the name of your drug of choice you've probably had enough.
You would not care to scrub a no-call list either if your organization was exempt. The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Sounds like another job for the JOLT project.
A JOLT from the Blue: Jamaican Fraudsters Using Telemarketing to Target U.S. Consumers
ftc.gov
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
I'd like you to say it zero more times. Clearly you have no real interest in accepting advice or making any positive changes in your nuisance call handling. You have no idea how ridiculous you sound on this website with your raging tantrums. You should seriously consider cancelling phone service altogether or simply forward all your inbound calls to someone who actually comprehends how both the call centers and the Internet work.
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
The Telemarketing Sales Rule, which links to the DNC registry, is by its name and nature not meant to control calls which carry no sales content. Yes, a candidate wants your money and to sell you an idea, but that kind of regulatory scope drift can erode First Amendment rights.
Telemarketing Sales Rule
business.ftc.gov
Q&A: The National Do Not Call Registry
ftc.gov
Fine. Now tell that to your caller.
''Utterly useless'', no. My phones have been much quieter in the nine years of federal registration. Less effective against outright scammers, yes, but the automatic opt-out of DNC causes these reckless security system hawkers to violate the Telemarketing Sales Rule from the very first call. You can't complain about unwanted calls without some prohibition in place, which was the whole point of a registry.
Did you forget already?
Q&A: The National Do Not Call Registry
ftc.gov
Would you rather go back to pre-2003, when you had to opt-out from every single blasted sales and junk caller one at a time?
No one else reading this page can ''please stop the harrassment''. Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments.
These forums are strictly for call recipients to share their findings. They are NOT direct or private channels to the phone bank boiler rooms we comment upon. If you can provide a business name and/or details on the caller's stated purpose, you might get a more helpful response.
''The B B''?! ( ... ssiighhh)
Full response here: (8882061488) whocalled.us
Ms. Bowman, we cannot keep doing this. You don't know what this site is for and don't care to learn. By the way, what in god's name is ''THE B B''? A bed and breakfast? A child's air rifle?
(4053954712) whocalled.us
If you were struggling to refer to the Better Business Bureau, what exactly would you like a glorified business directory firm to do about the huge plague of illegal security system sales calls coming from a giant rabbit warren of intertwined companies? Here's a whole blog devoted to the problem, giving a glimpse of the scale of their smokescreening:
stoptomwithhomeprotection.wordpress.com
It's not like scammers are going to pay triple-B any membership dues. It's also not as if BBB presents any kind of threat, having itself been run like a payola scam. Here's the story Brian Ross filed for ABC News in late 2010 which explains more:
abcnews.go.com
Prior Bowman posts found here for background:
(5035630734) whocalled.us
Right away, Lisa. We can stop calling you immediately since we can determine your full name and your phone number from an anonymous comment on a mystery caller site that we do not manage or bother to read.
Brittany, if you look where I've pointed here twelve days ago, ''what it's about'' should become apparent.
PWR, I do in fact like the way the DNC program has worked. Before 2003 this house was absolutely plagued by sales and junk callers. Now it's down to a handful of aggressive lawbreakers who have asserted themselves in the past few years.
What I don't love is how many times you've made the same crabby mudslinging remark this year, as though all branches and departments of ''da gubmint'' have equal competency. We could argue about the ferocity of enforcement we'd like to see from the FTC and FCC regarding the most trashy nuisance callers, but let's at least acknowledge that they cannot work in a vacuum. They and attorneys general need a steady nudge of complaints and useful reports before they can help us.
What also helps is to try to describe calls for readers of these sites, so we know what we're dealing with. 800Notes reports, as usual, have been more numerous and forthcoming, usually pegging this as a credit reprice scammer. It so happens that the FTC has slammed the door on the dialing fingers of several such scammers in the past two years. The rest both breed and hide like cockroaches, making their extermination a tough job for any organization. The job is longer when it takes a backseat to terrorist containment, destructive energy policy, placating our Chinese lenders, et cetera. It falls to us to offer our cooperation, not hissy fits and misdirected jeering.
Why won't one of you report to us the nature of your caller? That might actually help other people.
The federal Do Not Call registry is not going to be accessed by callers which are exempt or by scammers. If you want to make empty complaints, you should at least determine what kind of caller you're dealing with.
Various laws in brief from the FCC
fcc.gov
National Do Not Call Registry (the rules YOU AGREED TO as a registrant!)
ftc.gov
No, Mike, the problem is that you don't need to be in debt to receive a perfectly legal skip trace call. As I tried to say before, you cannot assume your inbound call at dawn has a domestic source. In parallel with other industries, several high volume collection agencies have long ago outsourced to mainly South Asian call centers. This again is legal, if disturbing due to the huge potential for their abusing private financial data out of our sight and reach.
As to what I guess is your reference to the Truth in Caller ID Act, it's not so easy to apply to this call genre. The faulty or suspect CID has to be a real spoof, meaning PRA pretends to be some other entity, and the spoof must be connected to fraudulent intent. The CID entries currently reported in the log above would not meet those conditions.
None of this is to say, and this would be understatement, that PRA is incapable of illegal conduct. This is the one agency made famous a couple years ago by a dead woman who was somehow signing affidavits for debt lawsuits by the hundred each day. I've talked about that in a few PRA threads like this:
(4073474022) whocalled.us
If you're hot to bag PRA on some violation of your rights, you're far more likely to find your legal ammo through the laws I've already cited here in late May. You as a ''not me'' case don't get the broadest coverage, but PRA still cannot abuse, harass, or mislead you if it wants to stay out of court. Your next step should be a simple ''cease-communication'' notice via USPS Certified with return card. You would do the same if you were the target and the debt claim was invalid. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine.
... but not a student of English, apparently. Would someone like to discuss a phone call now?
What exactly do you expect the local police to do, throw a net over a call center manager they cannot find who works through a spoofed number? Why don't you try describing the message and/or sharing whatever business name you hear? That and review of relevant laws might help you and other readers.
Telemarketing Sales Rule
business.ftc.gov
Q&A: The National Do Not Call Registry
ftc.gov
FCC on Caller ID and Spoofing
fcc.gov
I will lay odds it's the fake surveyor / cruise and timeshare dealer. See this neighboring link:
whocalled.us
Would you mind trying to identify the caller for other readers before mouthing off about your DNC registration? It's not a magical shield which repels every caller you personally dislike. This is the link to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers.
Q&A: The National Do Not Call Registry
ftc.gov
other fun facts:
1. The DNC program is not a ''joke'' and has proven more than adequate in controlling unwanted phone traffic ..... WITHIN ITS SCOPE OF COVERAGE!
2. The FTC enforces the Telephone Consumer Protection Act, the muscle behind a DNC registry ''opt-out''.
3. The FTC has shut down quite a few major violators over the past few years.
4. Regulators and law enforcement need *your* reports to them and attorneys general to send them to work. You cannot squat here on a mystery caller site whining about their inaction until you have done *your part*.
5. Unless your caller is from a terrorist cell, DHS is not interested in your nuisance calls.
Woods, you may have misheard the name. Convergent Outsourcing is the rebrand of ER Solutions as of December 2011.
Jack, the credit reprice scammers are not ''immune from prosecution'', just very hard to corral long enough to serve a summons. Some do not operate domestically, increasing the difficulty. Several boiler rooms running this scam have been shut down by the FTC since 2010. Their job is not done, and neither is yours. Keep filing complaints with the FTC and state attorneys general. Regulators need both intel and a critical mass of reports to do what you're asking.
''Nancy Miller'' is noted hundreds of times in this thread, and the acronym is indeed DRS, reportedly for Debt Recovery Solutions. ''Nancy'' is likely a house alias belonging to no actual person. What you heard was a ''Foti message'', a tiptoe around the need to maintain an alleged debtor's privacy while trying to coax that person (ostensibly) from hiding.
MAH, you're not stuck, simply unobservant. What you describe is classic sloppy skip tracing. FMS hasn't dropped your numbers from its autodialer because legally *they* get to decide you were lying, granting permission to hassle you more.
Before your post, my advice for a ''not me'' case had been at the top of this thread for a bit over fourteen months where you could not have missed it. What I've said echoes what you were told by the FTC auto-responder. You will never get compliance with your ''shut up'' demand until it's on paper and you can prove it was received. Don't go bothering your wife's employer unless FMS is dumb enough to ignore that written order, AND only if someone at the law firm has actually fought an FDCPA case on a courtroom floor.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
So what have you done to make this happen? Just as a hint, not identifying ''them'' and not discussing what it is you want stopped is not helping the readers here to suggest any solutions.
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
This may be the usual dirty debt collector within the U.S. or a fake collector from South Asia. Either way their empty threats of arrest, imprisonment, lawsuit filing, and/or asset seizure violate federal and state laws. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov.
ftc.gov
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
This sounds like debt collection. Could be the usual US lawbreaker or (I strongly suspect) a fake collector from South Asia. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov.
ftc.gov
Make it plain to your employer that these calls are meant to abuse and harass you and are not ''personal'' since you would not have invited them. If a ''very detailed message'' reveals to others that you are supposedly liable for some debt, that violates the law I just cited.
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
KLF: You found a fake PC tech scammer. See this thread:
(2846436572) whocalled.us
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Gene, you don't need a valid debt or a derogatory trade line on your credit reports to be hassled by debt collectors. They call third parties to alleged debtors all the time for permitted skip tracing purposes, or often pretending it's a trace to annoy and shame an intended target whose location is already known. It is not considered a ''bullshit scam'' when collectors are looking for money lawfully.
To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt.
As I advised here 18 months ago, you can learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
If you thought someone owed you money, would you stop calling?
A debt collector is not about to go away quietly. To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Evidently, Lisa, you didn't ''get them'' to do anything but doubt your word. Turn up your volume on paper, via USPS Certified with return card. You might also want to be sure you're not dealing with a third party collector in disguise.
Those rules for third parties, just in case:
ftc.gov
White, no one reading this page is in a position to prevent anything happening in your life, including nuisance calls. The way to use a site like this is how you see most other people use it. You share details like names, things you were told by the caller, Caller ID tags, anything which might help unmask the mystery caller. From there one can often do something constructive to end the calls at their source with the help of various laws controlling different call categories.
Justin, how exactly is your charity caller to obey your demand when ''the private phone'' being affected is not magically revealed here to them? Have you maybe tried asking the caller *directly* to stop? Did you do that on paper and send it USPS Certified with return card so that the call center cannot feign ignorance?
Linked below find the simple steps I took to rid myself of a major pain commercial fundraiser by politely rubbing its face in federal laws.
(9018819984) whocalled.us
The ''someone'' who needs to ''stop this'' is you, Noemi. Different categories of callers respond to different laws and tactics. For some of them, harassing language is prohibited. If you actually described your problem you might get a more helpful response.
Judy, the addresses and phone numbers of magazine telemarketer Graven Austin & Drake have been offered in this thread multiple times. I suggest you use one those channels to end the calls rather than making useless pleas here on a web page your caller does not maintain or read. You will need to specify which numbers of yours you'd like them to stop calling.
Thanks so much for not telling the readers what ''these calls'' are about or who may have placed them. You may have noticed by now that whining about your unwanted calls here in a caller database does not stop them from happening. You will not get compliance with your no-call orders until you deliver them DIRECTLY to your caller. If you're having trouble getting that done, you might try sharing what you know so that others might help.
Your caller does not maintain this site or this web page. Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments. These credit reprice scam callers in particular are not going to respond to your demands until you can find their actual location and serve a summons, which they've made quite difficult.
I wish you would comprehend that no one reading this page can "remove your number" from anything. For that matter, your caller may not have a list of prospects in the first place. The magic phrase is NOT ''take me off'', but ''Add this number to your Do Not Call list''.
Now, if you can try to identify the caller and/or the call purpose, you might get more specific help from someone, which is the true function of a caller database site.
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
So why don't you inform your caller, Ms. Lester? Complaining here does nothing to directly solve your problem.
Mr. Zahos, only you can ''tell them not to call anymore''. Neither your caller nor anyone else reading this page can magically determine which of your phone numbers is affected. That said, these fake survey callers which barely hide a travel sales pitch are likely operating outside the States and make themselves very hard to control.
Also, you clearly don't understand how the federal DNC program works if you think that reporting a violative call is some kind of threat. This is something you should do with these junky sales calls as a matter of course.
The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers. See item 38.
Q&A: The National Do Not Call Registry
ftc.gov
Your client's suspicion was well justified. This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Louis, you won't succeed in "legal action" when you don't even realize that your caller does not maintain this site or this web page. You will not get compliance with your orders until you deliver them DIRECTLY to your caller. Your caller cannot magically determine which numbers should not be called based on anonymous comments.
Would you mind identifying who ''they'' are if you can? This might be debt collection skip tracing or a commercial fundraiser at two guesses.
Ashley, why exactly should we call another mysterious number to cure a problem with a mystery caller so unknown that yours is the first comment?
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
This may be the usual dirty debt collector within the U.S. or a fake collector from South Asia. Either way their empty threats of arrest, imprisonment, lawsuit filing, and/or asset seizure violate federal and state laws. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov.
ftc.gov
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
JAAE: Your caller does not maintain this site or this web page. Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments.
If the caller is a third party debt collector as reported in April, you have options under state and federal laws for limiting contact. You must send your demands DIRECTLY to the agency via USPS Certified with return card if you want the matter taken seriously. If the collector has a claim on either you or your husband which remains within a Statute of Limitations, *do not* cut off all contact. Just limit to whatever times and places are ''convenient'' as you request debt validation.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Is this an even dumber attempt at a fake reverse directory spam than yesterday's?
(6265873125) whocalled.us
The name ''Dan'' is a favorite of these spammers. In April this ''Dan'' was also known as ''Greg'' ... (8329283643) whocalled.us
''Common Cents Carpet Cleaning'' should demand a refund for whatever ''internet marketing'' deal it was sold by these fools.
Michelle's comment describes fraudulent debt collection. This may be the usual US lawbreaker or a fake collector from South Asia. Either way their empty threats of arrest, imprisonment, lawsuit filing, and/or asset seizure violate federal and state laws. If your tormentor is domestic, it will be your turn to say ''see me in court'', and it won't be a sick joke like their threat.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov.
ftc.gov
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
This sounds like the fake PC tech scam. See this thread:
(2846436572) whocalled.us
I was just thinking the other day that it's been a while since I saw an asinine fake reverse directory spam here. Actually it's been a month.
(2817898165) whocalled.us
''simssimsish'' has also been ''Dan'', apparently.
(8589399158) whocalled.us
Call was answered by machine. Canned message received, likely scammer, since it failed to wait for the recorder greeting. Here's all we got:
"... a few more questions. Please stay on the line. Thank you for your response. We would now like to transfer you to a poll picker for just a few more questions. Please stay on the line. Thank you for your response. We would now like to transfer you to a poll picker for just a few more questions. Please stay on the line." [disconnect]
Voice was male and lacking vocal training. Audio quality was poor, excess low end, heavily compressed. Hence the phrase "poll picker" is a best guess in this transcript. There was no natural pause between the words "line" and "thank". The whole thing was creepy.
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
This may be the usual dirty debt collector within the U.S. or a fake collector from South Asia. Either way their empty threats of arrest, imprisonment, lawsuit filing, and/or asset seizure violate federal and state laws. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov.
ftc.gov
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
This may be the usual dirty debt collector within the U.S. or a fake collector from South Asia. Either way their empty threats of arrest, imprisonment, lawsuit filing, and/or asset seizure violate federal and state laws. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov.
ftc.gov
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
This may be the usual dirty debt collector within the U.S. or a fake collector from South Asia. Either way their empty threats of arrest, imprisonment, lawsuit filing, and/or asset seizure violate federal and state laws. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov.
ftc.gov
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
This may be the usual dirty debt collector within the U.S. or a fake collector from South Asia. Either way their empty threats of arrest, imprisonment, lawsuit filing, and/or asset seizure violate federal and state laws. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov.
ftc.gov
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
This may be the usual dirty debt collector within the U.S. or a fake collector from South Asia. Either way their empty threats of arrest, imprisonment, lawsuit filing, and/or asset seizure violate federal and state laws. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov.
ftc.gov
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
This may be the usual dirty debt collector within the U.S. or a fake collector from South Asia. Either way their empty threats of arrest, imprisonment, lawsuit filing, and/or asset seizure violate federal and state laws. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov.
ftc.gov
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
This may be the usual dirty debt collector within the U.S. or a fake collector from South Asia. Either way their empty threats of arrest, imprisonment, lawsuit filing, and/or asset seizure violate federal and state laws. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov.
ftc.gov
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
There you have precisely the sort of vulture collection which inspires FDCPA suits. Calling the employee's house would be contact at an ''unusual place'', therefore violative. They will try to call it ''skip tracing'', but chances are good that SMA already had LSM's current phone number before going around trying to shame her through other people. The ''ediot'' troll from a year ago is probably an employee, giving us a taste of their ''rude and nasty'' conduct. LSM has one year from the first contact to catch any and all of this debt collector's federal violations.
On 15 May 2012 fraudulent debt collector Luebke Baker & Associates was penalized a record-breaking $3.1 million by the Federal Trade Commission. Official story linked below.
Debt Collectors Settle with FTC, Agree to Stop Deceiving and Abusing Consumers
Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges
ftc.gov
A few years' worth of comments from former employees, some of them far too desperate to defend their dirty jobs, can be seen in this other WCU thread:
(8002586587) whocalled.us
On 15 May 2012 fraudulent debt collector Luebke Baker & Associates was penalized a record-breaking $3.1 million by the Federal Trade Commission. Official story linked below.
Debt Collectors Settle with FTC, Agree to Stop Deceiving and Abusing Consumers
Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges
ftc.gov
A few years' worth of comments from former employees, some of them far too desperate to defend their dirty jobs, can be seen in this other WCU thread:
(8002586587) whocalled.us
On 15 May 2012 fraudulent debt collector Luebke Baker & Associates was penalized a record-breaking $3.1 million by the Federal Trade Commission. Official story linked below.
Debt Collectors Settle with FTC, Agree to Stop Deceiving and Abusing Consumers
Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges
ftc.gov
A few years' worth of comments from former employees, some of them far too desperate to defend their dirty jobs, can be seen in this other WCU thread:
(8002586587) whocalled.us
Note that ''Settlement Dept'' and ''Specialty Dept'' were Caller ID CNAM tags LBA favored at one time. ''Consumer Settle'' would certainly fit that pattern.
On 15 May 2012 fraudulent debt collector Luebke Baker & Associates was penalized a record-breaking $3.1 million by the Federal Trade Commission. Official story linked below.
Debt Collectors Settle with FTC, Agree to Stop Deceiving and Abusing Consumers
Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges
ftc.gov
A few years' worth of comments from former employees, some of them far too desperate to defend their dirty jobs, can be seen in this other WCU thread:
(8002586587) whocalled.us
On 15 May 2012 fraudulent debt collector Luebke Baker & Associates was penalized a record-breaking $3.1 million by the Federal Trade Commission. Official story linked below.
Debt Collectors Settle with FTC, Agree to Stop Deceiving and Abusing Consumers
Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges
ftc.gov
A few years' worth of comments from former employees, some of them far too desperate to defend their dirty jobs, can be seen in this other WCU thread:
(8002586587) whocalled.us
On 15 May 2012 fraudulent debt collector Luebke Baker & Associates was penalized a record-breaking $3.1 million by the Federal Trade Commission. Official story linked below.
Debt Collectors Settle with FTC, Agree to Stop Deceiving and Abusing Consumers
Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges
ftc.gov
A few years' worth of comments from former employees, some of them far too desperate to defend their dirty jobs, can be seen in this other WCU thread:
(8002586587) whocalled.us
That thread also reports that LBA reps were permitted to work from home, which would explain the screaming children Marlene heard. Note that ''Settlement Dept'' and ''Specialty Dept'' were Caller ID CNAM tags LBA favored at one time.
On 15 May 2012 fraudulent debt collector Luebke Baker & Associates was penalized a record-breaking $3.1 million by the Federal Trade Commission. Official story linked below.
Debt Collectors Settle with FTC, Agree to Stop Deceiving and Abusing Consumers
Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges
ftc.gov
A few years' worth of comments from former employees, some of them far too desperate to defend their dirty jobs, can be seen in this other WCU thread:
(8002586587) whocalled.us
Note that ''Settlement Dept'' and ''Specialty Dept'' were Caller ID CNAM tags LBA favored at one time.
On 15 May 2012 fraudulent debt collector Luebke Baker & Associates was penalized a record-breaking $3.1 million by the Federal Trade Commission. Official story linked below.
Debt Collectors Settle with FTC, Agree to Stop Deceiving and Abusing Consumers
Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges
ftc.gov
A few years' worth of comments from former employees, some of them far too desperate to defend their dirty jobs, can be seen in this other WCU thread:
(8002586587) whocalled.us
Note that ''Settlement Dept'' and ''Specialty Dept'' were Caller ID CNAM tags LBA favored at one time.
On 15 May 2012 fraudulent debt collector Luebke Baker & Associates was penalized a record-breaking $3.1 million by the Federal Trade Commission. Official story linked below.
Debt Collectors Settle with FTC, Agree to Stop Deceiving and Abusing Consumers
Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges
ftc.gov
A few years' worth of comments from former employees, some of them far too desperate to defend their dirty jobs, can be seen in this other WCU thread:
(8002586587) whocalled.us
On 15 May 2012 fraudulent debt collector Luebke Baker & Associates was penalized a record-breaking $3.1 million by the Federal Trade Commission. Official story linked below.
Debt Collectors Settle with FTC, Agree to Stop Deceiving and Abusing Consumers
Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges
ftc.gov
A few years' worth of comments from former employees, some of them far too desperate to defend their dirty jobs, can be seen in this other WCU thread:
(8002586587) whocalled.us
On 15 May 2012 fraudulent debt collector Luebke Baker & Associates was penalized a record-breaking $3.1 million by the Federal Trade Commission. Official story linked below.
Debt Collectors Settle with FTC, Agree to Stop Deceiving and Abusing Consumers
Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges
ftc.gov
A few years' worth of comments from former employees, some of them far too desperate to defend their dirty jobs, can be seen in this other WCU thread:
(8002586587) whocalled.us
On 15 May 2012 fraudulent debt collector Luebke Baker & Associates was penalized a record-breaking $3.1 million by the Federal Trade Commission. Official story linked below.
Debt Collectors Settle with FTC, Agree to Stop Deceiving and Abusing Consumers
Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges
ftc.gov
A few years' worth of comments from former employees, some of them far too desperate to defend their dirty jobs, can be seen in this other WCU thread:
(8002586587) whocalled.us
Note that ''Settlement Dept'' was a Caller ID CNAM tag LBA favored at one time.
On 15 May 2012 fraudulent debt collector Luebke Baker & Associates was penalized a record-breaking $3.1 million by the Federal Trade Commission. Official story linked below.
Debt Collectors Settle with FTC, Agree to Stop Deceiving and Abusing Consumers
Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges
ftc.gov
A few years' worth of comments from former employees, some of them far too desperate to defend their dirty jobs, can be seen in this other WCU thread:
(8002586587) whocalled.us
On 15 May 2012 fraudulent debt collector Luebke Baker & Associates was penalized a record-breaking $3.1 million by the Federal Trade Commission. Official story linked below.
Debt Collectors Settle with FTC, Agree to Stop Deceiving and Abusing Consumers
Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges
ftc.gov
A few years' worth of comments from former employees, some of them far too desperate to defend their dirty jobs, can be seen in this other WCU thread:
(8002586587) whocalled.us
On 15 May 2012 fraudulent debt collector Luebke Baker & Associates was penalized a record-breaking $3.1 million by the Federal Trade Commission. Official story linked below.
Debt Collectors Settle with FTC, Agree to Stop Deceiving and Abusing Consumers
Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges
ftc.gov
A few years' worth of comments from former employees, some of them far too desperate to defend their dirty jobs, can be seen in this other WCU thread:
(8002586587) whocalled.us
On 15 May 2012 fraudulent debt collector Luebke Baker & Associates was penalized a record-breaking $3.1 million by the Federal Trade Commission. Official story linked below.
Debt Collectors Settle with FTC, Agree to Stop Deceiving and Abusing Consumers
Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges
ftc.gov
A few years' worth of comments from former employees, some of them far too desperate to defend their dirty jobs, can be seen in this other WCU thread:
(8002586587) whocalled.us
On 15 May 2012 fraudulent debt collector Luebke Baker & Associates was penalized a record-breaking $3.1 million by the Federal Trade Commission. Official story linked below.
Debt Collectors Settle with FTC, Agree to Stop Deceiving and Abusing Consumers
Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges
ftc.gov
A few years' worth of comments from former employees, some of them far too desperate to defend their dirty jobs, can be seen in this other WCU thread:
(8002586587) whocalled.us
On 15 May 2012 fraudulent debt collector Luebke Baker & Associates was penalized a record-breaking $3.1 million by the Federal Trade Commission. Official story linked below.
Debt Collectors Settle with FTC, Agree to Stop Deceiving and Abusing Consumers
Consumers Were Subjected to Collection Efforts for Magazine Subscription Debts They Did Not Owe, FTC Alleges
ftc.gov
A few years' worth of comments from former employees, some of them far too desperate to defend their dirty jobs, can be seen in this other WCU thread:
(8002586587) whocalled.us
Your caller does not maintain this site or this web page. You will not get compliance with your orders until you deliver them DIRECTLY to your caller. How you handle this depends on the type of caller and what's been said, which for the readers would have been very useful information to share. That is the function of a mystery caller site.
Deanna, now that you've practiced your no-call request here, deliver it to the actual caller, which does not maintain this site or this web page.
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
This is the fake PC tech scam. See this thread:
(2846436572) whocalled.us
Your hunch was correct. This is the fake PC tech confidence game.
Essentially some fiend in a boiler room, usually in South Asia, wants to coax you into dropping your firewall and security measures and play havoc with your system, possibly with the goal of then selling you the ''solution'' to the problem they caused. Worse yet they might plunder your hard drives for whatever can be sold or used against you. They count on most computer owners being ''appliance users'' who don't understand what's under the hood and being easily misled.
They may claim to have a pile of complaints because your system is spewing spam, or else instruct the user to open a shell and look at perfectly innocuous system feedback and claim there is something dangerous happening. This is the PC equivalent of the crooked auto mechanic who squirts oil on your axle and wants $1600 to ''repair'' the non-damage.
The dumber ones claim to be from ''the Windows Corporation'' or the ''Microsoft legal department'' or something as implausible. Their actual knowledge of personal computers is always pitifully low, as reported many times when real PC techs are called. (Sometimes their command of English is little better.) Often the reps become hostile and curse you out if you indicate any sort of informed resistance.
While the NSA may be logging our every keystroke and mouse gesture from San Francisco, Microsoft is not running any constant emergency alert system and is surely not going to run a reverse tech support call center devoted to writing each of us a trouble ticket. DO NOT follow any instructions from these goons and don't give them any satisfaction of making you upset.
For further reading, 800Notes has a few threads on this scam.
Don't flatter yourself, Krissy. The US President is not calling you, and unless a political call has a hidden sales purpose it is breaking no law.
The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
No one else reading this page can ''please block them''. Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments.
These forums are strictly for call recipients to share their findings. They are NOT direct or private channels to the phone bank boiler rooms we comment upon. If you can provide a business name and/or details on the caller's stated purpose, you might get a more helpful response.
I agree the foreign ''coupon code'' spammers are morons, but they have their own agenda, and slap these on any kind of thread.
Your caller does not maintain this site or this web page. Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments.
Okay, Raju, this is not a personal message channel. Take your inane spam someplace else.
Ms. Bowman, what is ''plain and simple'' to see is that you've loaded Who Called Us several times in the past two years and you have *yet* to figure out what this site is for. The ''About'' page should give you a hint. Its link is clearly visible at the top right of *every blessed page*, but here it is so even you can't miss it:
whocalled.us
It is not useful to readers or productive for yourself to keep running here and throwing a tantrum every time a stranger causes your phone to ring. If you are going to contribute, please make it constructive. Share names of call center reps, business names, things you were told .... or anything else which might help others identify and perhaps manage the nuisance caller.
Surely you have seen other comments in many threads which do just that. You notice what most of them don't do? They don't confuse this site with some magical direct link to the mystery caller. They don't try to assert their rights under TCPA, FDCPA, and other laws through anonymous comments any fool with Internet access can see. They sure as heck don't keep publishing the phone numbers they wish to protect for every mongrel data harvester to find.
Prior Bowman posts, excluding those with personal data:
(5026324428) whocalled.us
(2532468528) whocalled.us
(8882021266) whocalled.us
(5809105681) whocalled.us
(3175590000) whocalled.us
Ms. Bowman, the credit reprice scammers will never ''understand this statement''. They don't care what laws they break and they are NOT READING anything you holler here in all caps. You have been told as much three months ago.
(2532468528) whocalled.us
''Local Office'' is a CID tag favored by debt collector First National Collections Bureau. This is confirmed by the few comments on 800Notes for this number. FNCB has shown no hesitation in breaking laws to win people's assets. In this case it is surely spoofing a number, since there is no ''local office'' or call center for this collection agency within Rhode Island. This I consider deceptive practice and therefore a FDCPA violation.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Off Topic Alert: I see the carrier is PaeTec, which has been linked to the current plague of security system hucksters, one of which has an office footprint in Little Rhody.
Notes from late 2010:
whocalled.us
The shape of the illegal calls today:
stoptomwithhomeprotection.wordpress.com
Sounds like a classic ''Foti message'' from a debt collector. This is a tiptoe around the often conflicting legal mandates for both privacy and ''meaningful disclosure'' imposed on the collection industry.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Scammers will put almost anything in the CNAM string, Moe. All the comments on the major nuisance caller sites begin today, indicating a fresh scammer. What's really unusual is that already three different caller purposes have been cited.
All we got here was eight seconds of dud silence on the phone recorder.
''STOP STOP STOP'' assuming your DNC registration is a magic shield for every unwanted caller. STOP to read the rules *you agreed to* when you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
STOP STOP STOP and think about the actual purpose of this website, for people to share what they know about mystery callers. Those callers do not control any part of this site and are not likely reading it. They cannot ''STOP STOP STOP STOP'' any calls based on some anonymous comment.
You must revoke permission to call you *directly*. You could see if the address given here in late 2010 is still valid and sent a cease-communication notice via USPS Certified with return card. A charity or commercial fundraiser which worries about lawsuits will obey.
Speaking of being ''Not Who They Claim To Be'', ''Savy'' is usually known as ''Alex Copeland''. How does he not realize these fake survey callers are using VOIP for pennies a day? I will respond again in the style he can understand:
Legitimate Comments Would Not Be Repeated Month After Month In A Spam-Like Fashion. The Only Response Alex Copeland Makes To Every Kind Of Call In This Asinine Capitalized Text Style Is To ''Always Answer''. If Call Centers Were That Concerned About Their Telco Bills They Would Not Consider The Phone An Ideal Instrument To Get Them Paid More.
The only ones helped by ''always answering'' are the scammers. Makes you wonder about Copeland's stake in consistently giving such faulty advice.
More notes on Copeland's dubious advice are found here from August 2011:
whocalled.us
I have to strongly differ with you, Kris. This ''Independent Survey Group'' (or ''groip'' in sloppy Caller ID tags) has been known in the recent past as ''Political Survey Group'', which renamed ''Political Opinions of America'', which was formerly ''ESA Research'', all in the last few months.
Its so-called ''survey'' is a ruse to cloud the issue of Do-Not-Call compliance. As reported numerous times in many other threads, the real purpose for calling is travel sales, often of a not really free cruise. A few reports say there is a timeshare sales hoop to jump through as well. Any call with a sales purpose is covered by the Telemarketing Sales Rule. The FTC explains:
''Surveys or political polls:
If calls are being made for the sole purpose of conducting a survey or poll, they are exempt. But purported survey calls are not exempt if they are also part of a plan, program or campaign to induce purchases of goods or services. Organizations placing such telemarketing calls must comply with the Do Not Call provisions and are not Exempt Organizations.''
Q&A For Telemarketers & Sellers About DNC Provisions in TSR
business.ftc.gov
This means the faux survey callers are ripe for lawsuits from each of us who get hassled, the one problem being how slick they are about hiding their home bases, which may not even be domestic.
This may be the usual dirty debt collector within the U.S. or a fake collector from overseas. Either way their empty threats of arrest, imprisonment, lawsuit filing, and/or asset seizure violate federal and state laws. Try to get a business name and share it with the readers. By federal law this name cannot be withheld.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov.
ftc.gov
On 800Notes in the ''Debt Collection Calls'' forum is a thread titled ''Fake payday loan collection scams - Please list new numbers here [2]''. My notes and advice on the payday loan collection thugs, updated Oct 2011, can be seen on the lead page.
Ms. Bowman, you are becoming tiresome this month. YOU must understand something. Your callers DO NOT maintain this site or any of its pages. Hammering your all-caps keyboard will not summon them here. You will not get compliance with your orders until you deliver them DIRECTLY to each of your callers, if they can be found.
(4056646359) whocalled.us
(4052836795) whocalled.us
(2532468528) whocalled.us
(3605296145) whocalled.us
(8882021266) whocalled.us
Ms. Bowman, please stop assuming this website has any way to directly contact your various nuisance callers. Your problem will not be solved here.
(4056646359) whocalled.us
(4052836795) whocalled.us
(2532468528) whocalled.us
(3605296145) whocalled.us
Ms. Bowman, as you've been told before, your callers DO NOT maintain this site or any of its pages. They are not reading what you bash out in all-caps fury. These credit reprice scam calls are placed by criminal goons who *do not care* what bloody list your numbers are on.
(4056646359) whocalled.us
(4052836795) whocalled.us
Deirdre, the ''Aerial'' you see in the NANP reference above is the carrier, not the source of your calls. While you might try extracting a customer name from the carrier, it won't be obligated to reveal one. The caller could besides be spoofing the number and dialing from anywhere within or outside the US.
Some people resort to playing along with scam callers long enough to gather intelligence. The scammers are often ready for this and may obfuscate their true names and places. Meantime, try expanding your complaints to attorneys general, so your problem might at least get another voice. The above assumes, naturally, that the caller does not have an established business relationship which is unclear to you.
As to the genuine Mark, your research tenacity is admirable. The PacTel scam callers are not easy to pin down, likely operate outside the US, and they have a seemingly endless supply of Pacific Northwest numbers, reported elsewhere to be technically defunct leftovers. I would imagine spoofing through VOIP is part of the business plan.
I will say that when years ago I still needed to combat email spammers, Level3 was among the few carriers which didn't seem to care about my complaints and I suspect was a spam harbor.
Ms. Bowman, you have been warned repeatedly against publishing your personal data for the whole world to find.
(4056646359) whocalled.us
(4052836795) whocalled.us
(2532468528) whocalled.us
One more time: Your callers DO NOT maintain this site or any of its pages. They are not reading what you bash out in all-caps fury. You will not get compliance with your orders until you deliver them DIRECTLY to each of your callers, if they can be found.
The ''Mark'' from 12 June is an impostor, another refugee from the Duncan / Garrett soundboard prank call group who thinks its hilarious to go around pranking users of this site.
} ''Can someone tell me why the DNC is not being enforced?''
The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers. See item 38. The language is quite plain: ''the FTC does not resolve individual consumer problems'' .... nor can you expect it to.
Q&A: The National Do Not Call Registry
ftc.gov
The absence of enforcement is a popular myth. A mass of complaints has helped the FTC choke off several credit reprice scammers in the past two years. If you hope for more prompt human assistance, file complaints with the FTC and attorneys general. Individual action through a TCPA lawsuit would be a strong suggestion, if anyone manages to corner one of these scammers long enough.
PW, ''your side'' is never considered in this case. This ''Independent Survey Group'' (or ''groip'' in sloppy Caller ID tags) has been known in the recent past as ''Political Survey Group'', which renamed ''Political Opinions of America'', which was formerly ''ESA Research'', all in the last few months.
Its so-called ''survey'' is a ruse to cloud the issue of Do-Not-Call compliance. As reported numerous times in many other threads, the real purpose for calling is travel sales, often of a not really free cruise. A few reports say there is a timeshare sales hoop to jump through as well. Any call with a sales purpose is covered by the Telemarketing Sales Rule. The FTC explains:
''Surveys or political polls:
If calls are being made for the sole purpose of conducting a survey or poll, they are exempt. But purported survey calls are not exempt if they are also part of a plan, program or campaign to induce purchases of goods or services. Organizations placing such telemarketing calls must comply with the Do Not Call provisions and are not Exempt Organizations.''
Q&A For Telemarketers & Sellers About DNC Provisions in TSR
business.ftc.gov
This means the faux survey callers are ripe for lawsuits from each of us who get hassled, the one problem being how slick they are about hiding their home bases, which may not even be domestic.
Credit reprice scammer, incomplete message, female voice -- began during recorder greeting as usual for this call category. Seemed like a worn down recording with almost no high end. Falsely claimed that written notices had been sent about the offer.
Graven Austin & Drake has been reported many times on this site and others, often hawking Better Homes and Gardens as well as LHJ. They're not making many friends.
Any chance you heard an overconfident female voice identifying as ''Lauren''? Plug the number 888-919-2196 into 800Notes and you'll find what I mean.
It's likely the calls are placed by a commercial fundraiser, such as Associated Community Services, Dial America, Harris, InfoCision, MDS, and TeleFund. Commercial fundraisers sneak in as Do-Not-Call exemptions but do not share the same protection as their clients. The FTC rules say: ''... if a third-party telemarketer is calling on behalf of a charity, a consumer may ask not to receive any more calls from, or on behalf of, that specific charity. If a third-party telemarketer calls again on behalf of that charity, the telemarketer may be subject to a fine of up to $16,000.''
FTC: Avoid Charity Fraud
ftc.gov
An honest charity does take no-call requests seriously. Many are not honest, and neither are the commercial fundraising firms they hire to place the calls. Those call centers are subject to the Telemarketing Sales Rule. They must keep and add to an internal no-call list on demand. I recommend a written request to cease calling, sent USPS Certified with return card, as this is disobeyed at risk of a consumer lawsuit.
Ms. Digs, when I tell a fundraiser to quit calling, I expect that order to be permanent, not conveniently expire six minutes before the next pledge drive. The FTC feels the same way. A charity call is likely to be made by a commercial fundraiser, subject to the Telemarketing Sales Rule. Such a call center must keep and add to an internal no-call list. A written request sent USPS Certified with return card works best, as it is disobeyed at risk of a consumer lawsuit.
Sorry, Crissy, there are too many thug-like fake ''hero charities'' for me to trust that ''all you have to do'' is ask nicely for calls to end. This is likely to be a commercial fundraiser, thus subject to the Telemarketing Sales Rule. Such a call center must keep and add to an internal no-call list or else risk a consumer lawsuit.
- further reading -
Supporting the Troops: When Charities Solicit Donations on Behalf of Vets and Military Families
ftc.gov
Don’t Be Taken In by Bogus Charities
blumenthal.senate.gov
So you would like the calls to continue, is what you've said.
You may want someone to help with your English, then understand that your caller does not maintain this site or this web page. Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments.
More likely it's an attempt to seize control of your PC, then try to sell you the ''solution'' for the damage they cause, and/or rope your machine into a spammer botnet. There is a great wave of these fake MicroSoft techs currently calling from South Asia, easily identified by their broken English, ridiculous claims, and sheer lack of system knowledge.
Ms. Terrell, it is unwise to publish a phone number you meant to protect in an open forum where any data harvester and scammer can find it. Your caller does not maintain this site or this web page. You will not get compliance with your orders until you deliver them DIRECTLY to your caller.
Cap One has been known to use third party collectors which then pose as C-1 when making contact, which violates the FDCPA. Be certain who is at the other end of that phone and send dispute letters and/or cease-comm notices accordingly.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
EKU, no debt collector is going to ''get the hint'' until you actually give one, preferably in writing. Making wishful gripes in every CPC thread on this site is not getting the job done.
(8883152987) whocalled.us
(8888941221) whocalled.us
To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt.
You can get the whole thing done in one one curt paragraph. Some variant of this will do: ''These are the affected phone numbers, I cannot help you with your problem, stop calling about this matter.'' In my ''shut-ups'' I also like to briefly review when I was called and what I was told by live reps and/or canned messages. This is done in a calm ''inside voice'' without making threats or citing rules. I also print the relevant USPS tracking number someplace near the page footer. My little parts and accessories establish the background for an escalated dispute, particularly if I encountered resistance or frustration during past calls.
These forums are strictly for call recipients to share their findings. They are NOT direct open channels to the phone bank boiler rooms we comment upon. The magic phrase you want for salesmen is ''Place my number *on* your Do Not Call list''.
Mary, your caller does not maintain this site or this web page. You will not get compliance with your orders until you deliver them DIRECTLY to your caller. If you're getting an excess of abandoned calls I would think the FTC will hear your report.
The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
In short, charity callers are not in sales. A ''no-call'' program to control sales calls is not going to expand its coverage just for your inconvenience.
The dirty secret is that many charity calls are placed by a commercial fundraiser, such as Associated Community Services, Dial America, Donor Services Group, Harris, InfoCision, MDS, and TeleFund. These non-sales calls are exempt from federal DNC, even though such call centers are very much for-profit and pocket most of what their periodic campaigns collect. At times the ''charity'' client is itself a closet profit enterprise, compounding the deception. If this caller is representing the Autism Spectrum Disorder Foundation, that is truly a ripoff to avoid.
However, as commercial entities, these hired call centers are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
If a given commercial fundraiser seems deaf to your demands, and/or merely renews its pestering with the next campaign, turn up your volume on paper. Send a cease-comm notice via USPS Certified with return card. It need not say more than to stop calling and writing whatever numbers and addresses you want protected.
ASDF threads:
whocalled.us
whocalled.us
If you are getting calls tagged with ''WCA'', an acronym for Worldwide Commerce Associates, there is a very good chance that YOU INVITED the calls! See the thread below for more details.
(6093189538) whocalled.us
Joe, the caller ''ignores'' DNC because it can. The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
It's likely the calls are placed by a commercial fundraiser, such as Associated Community Services, Dial America, Harris, InfoCision, MDS, and TeleFund. Commercial fundraisers sneak in as Do-Not-Call exemptions but do not share the same protection as their clients. The FTC rules say: ''... if a third-party telemarketer is calling on behalf of a charity, a consumer may ask not to receive any more calls from, or on behalf of, that specific charity. If a third-party telemarketer calls again on behalf of that charity, the telemarketer may be subject to a fine of up to $16,000.''
If (as reported here) a given commercial fundraiser seems deaf to your demands, and/or merely renews its pestering with the next campaign, turn up your volume on paper. Send a cease-comm notice via USPS Certified with return card. It need not say more than to stop calling and writing whatever numbers and addresses you want protected.
Nothing gives. The TCPA allows a daily 13 hour call window beginning at 08:00 in your time zone. Only your state law or a notice from you revoking call permission might overcome this. Your caller is most likely a commercial fundraiser, which must add your number to an internal no-call list on demand.
Betty, the person who needs to ''please do something to stop this harassment'' is named ''Betty''. You can start with complaints to the FTC and attorneys general. Also have a look at an entire website devoted to the security sales scammers and contribute new information if you can.
stoptomwithhomeprotection.wordpress.com
The thread works for me, Sue.
whocalled.us
Unkwon, ID theft is hardly the only reason for collectors to call persons who are not debtors. They call third parties to alleged debtors all the time for permitted skip tracing purposes, or often pretending it's a trace to annoy and shame an intended target whose location is already known. There is no reason to involve local police unless the agency makes some horrid threat of bodily harm or property damage.
To a ''not me'' case I always recommend putting the agency on notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt.
You can get the whole thing done in one one curt paragraph. Some variant of this will do: ''These are the affected phone numbers, I cannot help you with your problem, stop calling about this matter.'' In my ''shut-ups'' I also like to briefly review when I was called and what I was told by live reps and/or canned messages. This is done in a calm ''inside voice'' without making threats or citing rules. I also print the relevant USPS tracking number someplace near the page footer. My little parts and accessories establish the background for an escalated dispute, particularly if I encountered resistance or frustration during past calls.
Not obvious to Mr. Velez, making demands here in a forum which the collectors do not control will not get the job done. They cannot magically determine from some anonymous post which phone numbers should be avoided, nor should anyone's personal numbers be published where any scammer can see them.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
MD, just because a few people have pushed through TCPA claims does not mean everyone can win them. That law was written for sales callers, a fact which has been upheld many times over in recent years. Historically to use TCPA against a debt collector you have to hit the privacy breach issue square on the head, and a clear excess of calls also helps. The FDCPA already bans calls made knowingly to mobile devices when they incur cost, but this is another angle which has seen inconsistent rulings. The real issue is that technology has gotten years ahead of consumer laws.
As to your other points, the FTC remains the dominant regulator of debt collectors, while the FCC has very little input. Kevin Trudeau is a known thief and cheap hustler who is only hawking dubious self help books because he's been banned from selling everything else.
Debt itself does not ''expire'', but it does become difficult to collect as it ages, moreso once the Statute of Limitations has run. SoL is determined both by state law and by one of four account categories. SoL periods range anywhere from three to *fifteen* years. The SoL sets a ''shot clock'' for litigation to collect on an account, a clock which devious collectors try to trick people into winding back. The clock begins to run typically when a debtor defaults. At times the actual date is not so easy to determine.
A debt account can be collected or litigated either until the end of human time or it's discharged by court order. Expired SoL provides a killer defense which the alleged debtor must raise if sued. The threat of suit over sufficiently aged debt creates a FDCPA violation, thus another defense or a cause of action if the alleged debtor wants to be a plaintiff. Ditto for those two states which have a Statute of Repose, which makes collection illegal once SoL expires.
further reading
creditinfocenter.com
cardreport.com
carreonandassociates.com
''It is distrustful when'' an entire thread of a nuisance call database becomes a dumping ground for spammers who can't form a valid English sentence.
Linda, I think you've seen one of many outdated notices still floating about, or else comments from the newly misinformed. The DNC Registry (not ''registry list'') was such a smash hit from the start that, just before the first batch of registrations turned five years, registrations were reset that year to *never expire*, absent phone number reassignment, disconnection, or a consumer's notice.
That said, criminal types like those making these fake survey calls are not likely to invest their money or time into scrubbing the DNC list. They simply set their autodialers to blast every phone line with a pulse. Registration is not a waste, since your ''opt-out'' ahead of time renders such calls instantly illegal and gives you a fair excuse to file complaints with the FTC and attorneys general. Consumer lawsuits would work even better, provided the fiends can be cornered long enough to receive a summons.
- references -
Q&A: The National Do Not Call Registry (See item #15)
ftc.gov
Do Not Call Registrations Permanent and Fees Telemarketers Pay to Access Registry Set
ftc.gov
Mr. Mears, don't come running back to this site with more complaints when you get more nuisance calls. Your caller does not maintain this site or this web page. You will not get compliance with your orders until you deliver them DIRECTLY to your caller. It is unwise to publish a phone number you meant to protect in an open forum where any data harvester and scammer can find it.
A commentor from last month on 800Notes believes the calls are the work of a Florida telemarketer who is bending the concept of ''established business relationship'' to say the least. See references to ''Auto Cricket'', currently on thread page five. If the provided address is indeed the head on the snake, lop it off with a cease-communication notice, sent via USPS Certified with return card.
Imzadi, your reading of the Telemarketing Sales Rule and DNC and the EBR concept is not disputed. What you've missed is the highly devious nature of the caller discussed in this thread. This ''Independent Survey Group'' has been known in the recent past as ''Political Survey Group'', which renamed ''Political Opinions of America'', which was formerly ''ESA Research'', all in the last few months.
Its so-called ''survey'' is a ruse to cloud the issue of DNC compliance. As reported numerous times in many other threads, the real purpose for calling is travel sales, often of a not really free cruise. A few reports say there is a timeshare sales hoop to jump through as well. The TSR and its cousin the DNC registry handle sales callers, as you've said. Any call with a sales purpose is covered. The FTC explains:
''Surveys or political polls:
If calls are being made for the sole purpose of conducting a survey or poll, they are exempt. But purported survey calls are not exempt if they are also part of a plan, program or campaign to induce purchases of goods or services. Organizations placing such telemarketing calls must comply with the Do Not Call provisions and are not Exempt Organizations.''
Q&A For Telemarketers & Sellers About DNC Provisions in TSR
business.ftc.gov
This means the faux survey callers are ripe for lawsuits from each of us who get hassled, the one problem being how slick they are about hiding their home bases, which may not even be domestic.
The DNC program has done wonders to cut down phone traffic -- within its scope -- from legitimate businesses. You expect somehow that career criminals with sequential dialers should also scrub the list?
Pile on the complaints with the FTC and attorneys general. See also the work of one man who is working to expose the larger tangled story.
stoptomwithhomeprotection.wordpress.com
A thread on 800Notes begun by the same man also has some background. It's titled ''STOP Tom with Home Protection'' under the Telemarketing Calls section.
At ten aliases within three days, you're ''pulling a fraud on'' this site.
(7088213673) whocalled.us
(7085152057) whocalled.us
(8726003904) whocalled.us
(See 7572960106) whocalled.us
I think Tee is describing process service, or the threat of such, and very likely a false and illegal threat used by many bullying debt collectors. That said, lack of money is not a defense if you can be sued over old debt.
A few comments on 800Notes identify the caller as CKS Financial in Virginia, which touts itself as a ''responsible debt collector''. The piles of consumer complaints which appear so easily in search results tell otherwise.
It would be nice if people reporting here would confirm the business name they have extracted from the call source rather than making us all guess. Meanwhile, learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Jay, there can be only two reasons for collectors to call. They think you either owe a debt or can help flush out someone else who may owe a debt. ''Why they keep calling'' is because legally they can until you confront them directly. I've already discussed the best way to respond as a ''not me'' case like yourself my comment straight behind yours.
NES was given the beat-down by CFPB chief Richard Cordray in 2009 when he was Ohio Attorney General. The agency was ordered to pay restitution to its thousands of victims, which came out to around $320 a head, and submit to close scrutiny of its future operations.
National Enterprise Systems to pay $414,000 to settle Ohio attorney general's charges it violated Fair Debt Collection Practices Act
cleveland.com
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
.... and you expect the rest of us reading this to do that how?
Might have been nice if you'd tried to identify your caller for the benefit of others, which is rather the point of this site.
That makes eight different aliases for an unreliable informant.
(7088213673) whocalled.us
(7085152057) whocalled.us
The only ''something to do with fraud'' I see is that you keep changing identities with each post, and the phone numbers in question are not actually used by nuisance callers.
see also (7088213673) whocalled.us
Mean and Kristen: Your caller does not maintain this site or this web page. You will not get compliance with your orders until you deliver them DIRECTLY to your caller. It is unwise to publish a phone number you meant to protect in an open forum where any data harvester and scammer can find it.
You are likely to find the calls are placed by a commercial fundraiser, such as Associated Community Services, Dial America, Donor Services Group, Harris, InfoCision, MDS, and TeleFund. As commercial entities, these hired call centers are expected to honor an internal no-call list and add any number upon request. Break that order, the FTC declares, and ''the telemarketer may be subject to a fine of up to $16,000.'' They are also covered to a point by other regulations for telepests, so you can kvetch about abandoned calls, bot calls to mobile phones, and so on.
Linked below find the simple steps I took to rid myself of a major pain boiler room, very possibly the same one running the current March of Dimes campaign in your area, by politely rubbing its face in federal laws. You will note that I never rely on verbal cease-communication demands.
(9018819984) whocalled.us
Again, do not follow the poor example of Joni Watkins, R. Williams, ''7032579301'', and Charles. Your caller does not maintain this site or this web page. Your caller is not going to dutifully study random forum complaints. Your caller cannot magically determine which numbers should not be called based on anonymous comments. Don't start slapping your own phone numbers here unless you want them harvested by actual criminals.
If you want survey calls to end, you must make your request DIRECTLY and PROPERLY. Either speak to a rep or send Certified mail and confirm whatever phone number you'd like the survey firm to stop calling. A legit survey firm will take a polite request seriously. Making fuming comments here won't work. Tooting whistles and air horns like a bratty child won't get it done. Whining about the Do Not Call registry is irrelevant, since surveyors are not sales reps.
In the US, the magic phrase for most survey and sales calls is NOT ''take me off'', but ''Add this number to your Do Not Call list''. Surveyors are not held by federal law to the thirteen hour daily calling window imposed on sales and debt collection calls. The more polite firms observe similar hours, and only your state law might say any different.
By the way, here's a link to the FTC FAQ page which the DNC site nearly begged everyone to read at registration time. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
The Kantar Operations website tells you repeatedly that ''participation in research is entirely voluntary'' and ''all participation is voluntary.''
kantaroperations.com
kantaroperations.com
Their clients know they will be wasting their money if a hired survey firm operates illegally or rudely. When you find a survey firm has actually done something illegal or impolite, and not merely created brief inconvenience, *then* you will have a valid complaint.
Do you use three different names when you call the police, too? Unless telemarketing or debt collection calls come from this number, this is not the place for your reports.
Please ask a coherent question in English when you get around to it.
MN, as a ''not me'' case, you're much better off putting the agency on written notice, just as you would if you were the target and the debt claim was invalid. Send a ''cease-communication'' notice via USPS Certified with return card. This is the method promoted by the FTC and many consumer watchdogs, and the only way to set a legal landmine, as such a notice is ignored at their risk of a lawsuit from you. You may already be due some payback if you can prove you've endured abusive or misleading treatment in an effort to collect debt.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Meanwhile, ''Bleh'' made some pretty reckless statements two years ago.
} never dispute or ask for confirmation of a debt ....
A written dispute is key to preserving your FDCPA rights as an alleged debtor, and often prevents your getting sued.
} .... because this resets the statute of limitation
Reeeally, now. Saying ''I don't think I owe this'' and admitting liability are mutually exclusive actions. In *some* states jurisdictions SoL can be reset by submitting a payment toward a dormant account or by some verbal admission. It is wise in any state to keep your mouth shut on the phone and only extract information from a collections rep.
} Never communicate .... except a cease and desist letter
A cease-comm is a fine option for people like MN, debt accounts which were discharged by a judge, and accounts which have aged past SoL or Statute of Repose. For everyone else there is a chance, however slim, that you can be sued for your assets. Locking off all contact forces your collection agency to file suit if it wants your money badly enough. You have a right to limit or ban all phone contact by written notice anytime. Just be certain to leave a ''convenient'' channel open, such as USPS mail.
} Block their phone numbers and ignore their calls and letters.
A great way to accelerate your path to being named as ''defendant'' is to go into Ostrich Mode. A great way to begin fighting back is to study every communication from a collector for violations of your rights, which happen far too often across the industry. This is a business full of arrogant and sloppy workers, capable of turning your problem into a payout to you.
Ignoring the first dunning letter, and therefore your statutory 30-day reply window, takes away your only chance to force an agency to validate its claim. The collector must keep quiet until that demand is fulfilled, and may simply never bother to continue collection.
The outdated ''JC part'' discussion of the Telemarketing Sales Rule might almost be useful, except that a debt collector is not calling to sell you anything.
Q&A: The National Do Not Call Registry
ftc.gov
The controlling federal law for the collection industry is the FDCPA, which you can read about here:
ftc.gov
Annoyed, when you registered your numbers the FTC tried hard to get you to read the rules and limitations of the DNC program. Not bothering to understand the terms of what you sign onto is the sort of habit which attracts nuisance callers in the first place.
Q&A: The National Do Not Call Registry
ftc.gov
It's probable the calls are placed by a commercial fundraiser, such as Associated Community Services, Dial America, Harris, InfoCision, MDS, and TeleFund. Commercial fundraisers sneak in as Do-Not-Call exemptions but do not share the same protection as their clients. The FTC rules say: ''... if a third-party telemarketer is calling on behalf of a charity, a consumer may ask not to receive any more calls from, or on behalf of, that specific charity. If a third-party telemarketer calls again on behalf of that charity, the telemarketer may be subject to a fine of up to $16,000.''
If a given commercial fundraiser seems deaf to your demands, and/or merely renews its pestering with the next campaign, turn up your volume on paper. Send a cease-comm notice via USPS Certified with return card. It need not say more than to stop calling and writing whatever numbers and addresses you want protected.
Sounds like another job for the JOLT project.
A JOLT from the Blue: Jamaican Fraudsters Using Telemarketing to Target U.S. Consumers
ftc.gov
Are you perhaps trying to identify Epstein, Weinberg & Associates? This is a collection agency with hostile payday loan thug tendencies from what I've read.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
When you finish your all-caps tantrum, you might want to direct your no-call demand to the actual caller, which does not maintain this site or this web page. How you handle this depends on the type of caller and what's been said, which for the readers would have been very useful information to share.
I would think the caller, if not an outright scammer, is actually GE Capital Retail Bank, the underwriter of the ShopNBC accounts. Either that or it's a third party collector playing illegal games.
Learn how to exercise your FDCPA rights as an alleged debtor at FTC-dot-gov. See also if your state laws are stronger.
ftc.gov
Andy, your phone number isn't some state secret. Any hack with an autodialer can blast calls to an entire county within minutes. Access to the DNC registry comes at an annual fee per area code, which a criminal is unlikely to bother paying.
Contrary to your emotional outburst, your DNC complaints add to a pool of evidence for law enforcement. A mass of complaints has helped the FTC choke off several credit reprice scammers in the past two years. If you hope for more prompt human assistance, file complaints with the FTC and attorneys general. Individual action through a TCPA lawsuit would be a strong suggestion, if anyone manages to corner one of these scammers long enough.
You think you're sick now, just wait until the next scammers harvest that number of yours.
What do you plan on reporting, that a non-sales caller legally contacted you?
Q&A: The National Do Not Call Registry
ftc.gov
Marolyn: The ''someone out there'' who must take action is wasting time on Do Not Call complaints, which do not apply. The following URL links to the FTC FAQ page which the DNC site nearly begged everyone to read before you registered your numbers. See items 28 through 32.
Q&A: The National Do Not Call Registry
ftc.gov
Da AubS: If you and Marolyn had studied the collection industry rules as I have promoted here repeatedly, you would already know that calls made knowingly to mobile phones are disallowed since they incur cost. You have not made your callers ''knowing''.
PirateGirl: See my advice to you in a neighboring thread from April 2012 regarding calls to the workplace:
whocalled.us
You registered your numbers with the federal DNC without bothering to read the rules and then came here to bitch. WTH?!
Q&A: The National Do Not Call Registry
ftc.gov
My sources indicate that these cheap SEO service business spams pour in from Eastern Europe. I theorize they sell some flimsy ''internet marketing'' scheme to small business owners, but only pump out this sludge instead. They are frequently found ignoring proper English grammar and flubbing details like the business name. Possibly this stooge flipped a 'W' into 'M' for the state abbreviation.
PRA will continue to call you many times in the future until you revoke permission to call on Certified Mailed paper. I have linked to a huge volume of good advice for debt collector handling twice in this thread. You and ''D'' have no excuse to come back next month with the same complaint.
Ekstrom, your federal DNC registration is not a magical shield against every nuisance caller, and it links to the Telemarketing Sales Rule, which only addresses sales callers. You are told as much at registration time if you actually bother to read the rules, which are not made a secret. See items 28 through 32.
ftc.gov
You don't need a valid debt or a derogatory trade line on your credit reports to be hassled by debt collectors. They call third parties to alleged debtors all the time for permitted skip tracing purposes, or often pretending it's a trace to annoy and shame an intended target whose location is already known.
} ''we have received calls asking for a person we do not know. Now what?''
You could try reading the clearly visible advice I gave here two months and t
Amy: No one is quite so dangerous to scofflaw and fake debt collectors as an educated industry refugee. Your comments indicate you had unusually good FDCPA compliance training. I hope to see more of your input on sites like this. Here is what little I could add:
The "locksmith" front may be a number spoof and/or get this company into a "false and misleading" violation count. Typically a "fraud investigation" means a payday loan or "hot check" claim, often made of thin air and of course heinous since debtors in America are not criminals.
Other fine complaint desks include attorneys general in your state and the home state of the thug collector, and soon the CFPB should have a channel open for debt collection issues. Of course, nothing says how much you care for your fellow consumers like a summons and complaint, assuming the agency is domestic. (.... in your case assisting your employee's civil action through call logs and testimony)