Nothing started until I said hello.
It was message about car insurance. The recording referred to 800-396-0228. Very tricky machine. I asked to speak to a supervisor. Machine said Rachel. The remainder of the call it was obvious that this was a recording.

I got suckered by them too. I saw 646, not some out of area number on the ID box, so I felt OK. Same story as others on this page. Their line: "We're working with Con Ed." Or "We're part of Coned." What a fraud. They offered 6 mos of discounted rate; thereafter the rate would go to a "fluctuating rate." I looked at the con ed bill. Not bad: 13c per kwh. So, why bother to change, especially, as they'd be hell to transfer from, as other blogs warn. Thank god for this sit and others like it. Yucch, they suckered me in to giving them my con ed number. I'm going to con ed tomorrow to make sure that I stay with them.