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Who Called Us

The phone is ringing, and I don't recognize the number,
All Caller ID says is, "NAME UNAVAILABLE".
Please help me figure out who is calling and what they want



n0ne | nne |

nne calls from 3 phone numbers:

520-838-9995 800-684-8429 901-785-4074


(800) 684-8429

June 24th, 2013 rooo NC

They've also called me several times recently. I don't pick up because I don't know the number and they don't leave a message. For me anyway, I can tell you they definitely ARE NOT-
-credit card company- I have NO credit cards, zero, I don't believe in them
-student loans- I've been out of college for decades AND I had a full scholarship when I was a student
-major bank- I've only ever banked at our local, independent credit union
-car loans- I paid cash for my clunker
-debt collector- I (fortunately) have no debt and all my monthly bills are withdrawn directly from my bank account each month

Also, I only recently got this cell phone and I've been EXTREMELY selective about who I've given this number out to. This particular number isn't associated with any of my accounts (haven't gotten around to changing it from my old landline).

For me anyway, this is most definitely either a mistake (transposed numbers) or much more likely- phishing/trolling/fraudulent/nuisance calls. I just confirmed that my cell number is in the do not call registry.

May 16th, 2013 Buffy NY

They've called repeatedly! They are from HSBC I pay online and for whatever reason, the payment is pending (I know I have $$ in the bank), the payment was pending - exactly ONE DAY late! I think sometimes they hold the payment, even if you've scheduled it on time, so that they can charge a late fee. :-(

May 3rd, 2013 JG CT

I am tired of getting calls from these people. It happens three times a day. I am really annoyed with it.

May 1st, 2013 njk MD


March 20th, 2013 Liz CT

Multiple calls, don't know who they are. That kind of info looks like a debt collector, and I see HSBC on here, but we don't owe them any money, nor Capital One who just bought them out, so I don't know why they are calling and not leaving messages.

March 17th, 2013 No HSBC Debt NE

I have been on the receiving end of these "wonderful" people up to 7 times per day starting at 8:30 am central time and ending at 9:00 pm central time - no messages left, and when you answer there is no one there.... Anyway no unpaid debt here... so wonder "who" they are looking for, unless you tell me I cannot tell you have dialed the wrong number....

February 11th, 2013 hey bills guy MO

maybe mr "pay your bills" has never had hard times where they literally cannot pay your bills....lost a job, had medical expenses...whatever....why dont you shut the heck up and worry about yourself and stop judging others who are having a hard time, jerk.

January 12th, 2013 AM WA

HSBC Telemarketer they have been red flagged.

October 8th, 2012 pay your bills

You all bitch about the calls how about paying your bills. Just by not ignoring them and making payment arrangments on what you loan will fix the calls. I know I'm 7 days behind on my payment and thats where my vall comes from. Stop being a fucken dead beat and pay your debt

September 25th, 2012 Resident47 RI

Ryan, I don't know where you got your ''understanding'' of a ''$1,000 per incident fine''. $1K is the FDCPA statutory damage cap, awarded to a winning plaintiff *per action*, not per violation. FDCPA applies only to a third party debt collector, which a lender is not. You would have to catch an original creditor (OC) posing as something it's not before you have a FDCPA claim.

If you still want to litigate against the bank's collectors, you'll need a state collections law which covers an OC. You can also see if you have claims under TILA, UCC, or deceptive trade regs. Don't expect to get rich, though. Capital One bought most of the HSBC credit card portfolio this Spring, which includes the Orchard accounts, and they looooove going to court and punishing their debtors.

Most HSBC Credit Cards Become Capital One Credit Cards

All said, keeping careful records and reporting to the FTC and attorneys general make a healthy response to a huge problem, mainly the general lack of control over hostile in-house collectors. Ten calls a day on average is difficult not to paint as annoying and possibly violating your rights. You would be well advised to send the caller a ''cease communication'' notice via USPS Certified with return card. This will raise future incidents to harrassment, thus to clear a path to a civil damage award. Maybe your state can impose a criminal penalty as well.

September 24th, 2012 A Ryan KS

Since 9-19-12 gotten phone calls (upwards of 60 since I started keeping track of the number) from this number than invariably at least two calls come from an unknown caller. they don't leave a message. we rarely answer the phone regardless of who calls. i am now taking pictures of the date, time, and phone number so that when i have received 100 calls from this number, i will be filing a complaint with the FTC. At the rate this number calls, it shouldn't take more than a week. My understanding is there is a $1,000 per incident fine that will pay for our next vacation.

September 21st, 2012 Kimberly S. SC

It is Orchard bank. You will only receive this call when you are late on making a payment.

August 12th, 2012 Mary OH

Annoying and won't stop. Seems to be trying to send a fax.

July 22nd, 2012 Resident47 RI

Mr. Rutherford, No one else reading this page can ''please stop these calls'' on your behalf. Your caller is not going to dutifully study random forum complaints and cannot magically determine which numbers should not be called based on anonymous comments. You will not get compliance with your orders until you deliver them DIRECTLY to your caller.

July 22nd, 2012 Stan Rutherford TX

Message only says enter the last 4 numbers of the credit card number when you call it back. It cannot be blocked. I don't know who this is but they call constantly. Please stop these calls!

July 7th, 2012 KR CA

This is Orchard Bank

April 1st, 2012 Richard MI

This number calls every day of the week and never talks when we say hello.....the calls come late and all day on Saturdays along with Sunday calls.....How do I stop these people?

March 22nd, 2012 na CA

no message called 15 times from 6am on...

March 18th, 2012 Need to know GA

They keep calling regardless what we tell them. They ask for Leslie. This has never been Leslie number at least not for the past 8 years.

January 19th, 2012 Jimmy wilcox GA

Yes it is HSBC Collections

January 11th, 2012 Marilyn OH

My son rec'd numerous calls on his cell phone from this number and from 8003952274. I looked both up and both say HSBC. My son is a 17 year old High School student and is getting very irritated by these calls. He does not have accounts with this company and probably never will due to their rudeness.
Calls must stop!

January 6th, 2012 catchaser

card services hsbc bank

January 4th, 2012 Amber GA

HSBC card services wants payment.

December 24th, 2011 annoyed HI

These motherfuckers call 8 - 10 times a day. When I answer there is no one on the line. I hate this fucking shit.

December 22nd, 2011 Nikyou PA

They call so many freakin times a day!!! Its like these people have given our number to these third party bastards! We get calls from places constantly and there all scams!!! Actually, the same place that has been calling us was on the local news the other night!! they will tell you that your in trouble and you have a court date and shit! Tell them you called the FBI on them and that you have a tap on your phone line! it works haven't called since. annoying assholes!

November 30th, 2011 Hurt TX

Received calls twice 11/29/11, no one would say anything!

November 15th, 2011 TheDreaming

They called twice today 1 min apart. I have a landline with caller id and no ringer, so my phone doesn't ring! The bottom line, if I know who you are, I answer the phone. If I don't know who you are or you block your id, then you can just sit there and listen to line noise cause I'll never pickup. I've had scam numbers call me for YEARS and I've NEVER ANSWERED THEM. Not even once. You would think that after calling the same number for 3-4 years that they would just give up on that number and move on but no, they are idiots and they keep calling. My cellphone has a blocklist so if they call there, into the blocklist you go!

August 17th, 2011 Kelley CA

HSBC (Union Plus Credit Union Visa Card)

July 28th, 2011 nogard0 VA

everyone - PUT ME ON YOUR DO NOT CALL LIST !. my cell phone number is for outgoing calls only !

my 5 month old cell number which i have never given out means i cannot be the party you are looking for and FDCPA says you cannot tell a third party about anothers debt - which is too obvious when you call TOO OFTEN and refer to an important business matter..

(federal DNC list only applies to telemarketers. not collectors, political, or charities -
why not a DO NOT CALL PERIOD LIST ???)

i have never given my cell phone number out. i just got it in march 2011. they filled up my voicemail with hold music twice when i left my cell phone off (what i there was an emergency in the family ???) when i left my cell phone off. if i reject call they dont leave message. and i start my outgoing message with SIT tones. havent had a message in my cell voicemail when i not answer cell phone. in fact i have a ringtone that is silence. every now and then i see if someone IMPORTANT called. nope. just them. much more of this and i will get my cell phone number changed. i only use it for outgoing calls..i dont want to call from other than a pay phone and i cant find one anymore to tell em that there is no way the call is for me (in fact one caller asked for jah-el sp? ... not me !!!).

i think, according to the FDCPA, it is illegal for debt collectors to call cell phones as it makes the amount owed higher having to spend cell phone $. basically it is making the debt more without going through proper legal channels, which is a no no. so tell them they are calling a cell phone and you think they are in violation of FDCPA since its costing money to talk to them.

btw: Once a debt passes beyond the statute of limitation in your state, a debt collector no longer has the right to sue you for payment. You may still have a moral obligation to pay back an old, forgotten debt, but you can't be sued over it. Any debt collector who threatens to sue you over a debt that is beyond the statute of limitation in your state is in violation of the Fair Debt Collection Practices Act (FDCPA).

July 11th, 2011 anon VA

Just for the heck of it, called this # blocking my own (and calling from a fax line). Robotic voice answers "Card Services" and then asks you to enter your card number!! Does anyone on earth actually FALL for this scam??

July 11th, 2011 JHM NH

Calls all day. no messages left.

March 16th, 2011 R.C. ID

Started today at 9:00. It is now 5:00 have called 5x. Leave no message.

February 19th, 2011 grannyd

no message. they keep calling my cell phone

February 4th, 2011 Deb NE

Got 16 calls from this number from 2/1 to 2/4!!! Today alone I got 4 calls from them in a 4 hour period! So ANNOYING!!!!!

January 6th, 2011 Ted VA

I never had any such accounts with HSBC Orchard Bank - got the harassing calls from 8 11 am to 8 49 pm - logged 14 calls from Dec 29 2010 to Jan 5 2011 even though pointing out the fact that those motormouths were barking up the wrong tree just because they had the wrong person since my phone number was in use for six years
and for some reason they kept calling me they claimed that they had deleted me from their calling list three times

December 9th, 2010 Resident47 RI

If Household is collecting on its own account you may or may not have state laws to help you with the nuisance calls. I believe Texas and California helpfully apply FDCPA-like rules on first parties.

December 9th, 2010 Gary CA

These guys won't say who they represent. Collecting for someone. Very cryptic

November 1st, 2010 Janet

Call received- 5:37 PM today. Voice activated call, identified number belongs to HSBC card services.

October 25th, 2010 legendNYC

These ass clowns used to call my cell phone constantly from another number (800-395-2274). Thankfully, Verizon lets you block incoming calls from from up to five telephone numbers.

October 18th, 2010 Past Due Girl

I choke myself blue in the face whenever they call. I hate myself because I lost my job and now I can't pay my cc bill and I hate that.

September 29th, 2010 hans NY

another fake ass bunch of punks who don't have the toothpicks to say who they are.

August 22nd, 2010 MESS with them

800-684-8429, HSBC call them back and mess with them.

When their recording answers, and asks for you account number, do and say nothing, their recording asks for your number again, do and say nothing again, their recording will then say, they will connect you with a person.

When they connect you with a person, F*CK AROUND WITH THEM, like, tell them YOU are with "Card Services" and ask them for THEIR account number, or, give them a list of random numbers, or, pretend like you speak a foreign language, or, just stay silent until they hang up, then, call back again and do it all over.
Caller: 800-684-8429, HSBC call them back and mess with them.

July 25th, 2010 hector FL

yep thats who it is cc company hsbc......they call at least 6 times a day not worth having a card with them.....bill i not even late....i just dont ansewer the phone.....leave a message but they dont.lol

July 1st, 2010 sandy

they call 5 or 6 times a day. I believe it is HSBC. I've never answered.

June 13th, 2010 Ray MO

I have answered the phone many times and recieved a recorded message that says "we have an important message for you but all of our agents are busy. Please stand by." I hang up. If you want to speak to me, talk to me when I answer. If this is HSBC I do have an account, but it is not in arrears. And the number of calls is enormous. And enourmously aggravating.

June 6th, 2010 ML NC

In th past several weeks I've received approx 50 calls from this number starting at 7am in the morning. I attempted to get someone to tell me what they want from me and to please stop calling my home but I got nothing in response. I dont own an HSBC card and would like to know if anyone has any suggestions on how to get these people to stop calling me. Thanks

March 17th, 2010 Linda MA

Household bank calls sometimes 7 times in one day. They are harrassing and conducting business in an illegal manner. Federal Trade Commission needs to be notified of their practice by everyone that's being harrassed by them. FTC takes these complaints very seriously as the laws are extremely strict regarding credit card companies and the kind.

January 20th, 2010 Matt

Generally, this number does not leave a message. When I have been home to answer the call, a recording comes on telling me "You have an important message. Please hold for the next available representative." Then, without identifying themselves, the caller comes on and asks for Denise. Um, I don't know anyone named Denise. I tell the man this and he says "Oh, this must be her old number. We'll remove you." That was about fifteen calls ago. Still calling, still wanting Denise. I've written a letter to them insisting that they remove the number - sent it by certified mail. I'll report on the results.

January 11th, 2010 terrified

Recorded pleasant voice states "We have an important call for you but all of our representatives are busy. Please hold for the next available representative." Then a woman's voice screams PLEASE!!! in a terrorized tone of voice. Then the line goes dead. If this is a credit card company, they should be sued for being sickos. This call came in at 857pm (9p, here is the latest collections calls can be made for my state)

January 8th, 2010 Phone God CO

Here's how I stopped the calls. I am going to post this information for every number listed here that the software and hardware I am going do describe "traps".

As you may be aware, you cannot block toll-free calls. That is because the creditor is not really calling from a toll free number. Toll free numbers cannot place outgoing calls. The creditors "spoof" the caller ID to look like it's coming from a toll free number, but it is not, which is why your phone service cannot block those numbers.

I am going to refer to two company's products, but I promise you I am not spamming... I am just saying what worked for me. And it works VERY well.

First up is a Zoom PCI V.92 3025C voice modem. You can find them at pacificgeek dot com for 20$

Second step is software called "CallClerk". (callclerk dot com). CallClerk software can hang up on these jokers before your answering machine picks up.

Run a phone line extension to the voice modem in your computer, and install the software. You can set the software to play a message before it hangs up on any number you want it to. I have the software set up to play a recording of "We're sorry, the number you have dialed has been disconnected" to a-holes like this. Actual phone company messages are available at www.payphone-directory.org

Turn off the ringers on your phone, and tell CallClerk to play a ring-tone for calls you want to accept. Unless you look at CallClerk's logs, you will NOT EVEN KNOW these jokers have called!

Sound complicated? In a way, yes, you need some kind of computer skills and some will to do this. But, let me tell you, it is SO worth it to take back control of your phone!

November 16th, 2009 Debt Free CA

These people started calling me five days ago, so I Googled their number and found this site. I don't know who they are or what they want. I don't have any accounts with this HSBC/Orchard company; I paid off my other accounts and live debt free. As far as I'm concerned, they're just some punk-ass 800-number agency, so I re-registered my cell phone via the NATIONAL DO NOT CALL REGISTRY (888) 382-1222, plus I jump on the "harassment" bandwagon wherever I find it. Generally, I won't even answer a call if I don't recognize the number. Since last Wednesday they've call my cell number 3-5x/day, I just locked them out; but that's what irks me the most is that they call my cell number!

November 8th, 2009 STOPCALL

This is a complete scam. Any post that states that they only owed the company X amount of dollars is BS. No one owes these people a dime! This company (if you can even call them a company) is not affilated with HSBC bank or any bank. They called me saying that my mastercard was past due - I do not even own a mastercard. Therefore, they ask you for your Social Security # to try to "cancel the account."
I told the representative that I didn't feel comfortable giving my SSN, but she obviously had the number and I told her that if she wanted to tell me the SSN listed on the account, i would confirm whether or not that was correct. Of course, she said she wasn't allowed to do this.
This is BS, when I call my actual bank, they ask for the last four digits of my SSN. My bank stated that they would never (nor would any other bank) call a customer asking them for SSN or account information.
This is egregious. I have reported these people to the Attorney General and the FCC. I hope they a prosecuted and rot in jail.

November 4th, 2009 JC FL

Debt collector for credit card. They call constantly

October 24th, 2009 Corrine OH

Called me repeatedly at least 6-7 times in one day and this is harrassment. Cease and desist all call and only communicate by mail.

September 12th, 2009 JENN


September 12th, 2009 Jennifer


September 10th, 2009 la morenita

you now what fuckin company i dont want no more fuckin shit i call no one fuckin answer you better not call this fuckin number no more SHIT ASS BITCHEZ!!!!!!!!!!!

September 1st, 2009 FRANK NY

They really dont care that I'm not "Erica". They just call and call and call, no matter how many times I say not to call.

August 29th, 2009 BackDoorBang

Time to Bang The Back Door of these Douchebags...HSBC stands for Homo Suckin Boys Cocks....Theyre SCUMBAGS and they wont get a dime from me...Little GirlyMommaBoys...Sissys very one of them....time to take the KNOB and POUND the BACKDOOR////bOOyAHHHHHHHH

August 26th, 2009 ARGH

I receive 10-12 calls a day from this number. I've answered several times and no one was on the line. When I let the call go to vmail they never leave a message. I answered today and a man was trying to reach someone by the name of Kimberly; I responded that no one by the name of Kimberly lived here and told him to take my number off his call list; he responded he would try to reach Kimberly later! I responded that Kimberly did not live here and he hung up on me. They called again about an hour later. This time a women was trying to reach Kimberly! I stated that Kimberly did not live here and take me off your call list. She stated "you don't know someone by the name of Kimberly?" I demanded that she take my number off the list and she hung up on me. Extremely aggravating!

August 18th, 2009 ANON AZ

I get 12 to 15 calls from them a day starting at 5:30 am! (NO JOKE!!) I may murder someone. I answer and its dead silence. I hang up. They call back. I am going to have to get a new #

July 17th, 2009 DA CA

My son answered one of the numerous calls & there was a prerecorded message to stay on the line for a very important message. Since we don't know this number & are NOT in arrears on any line of credits, he hung up. Also, I researched this number - apparently its from Orchard Bank, whoever they are. We have never dealt with them, so we just don't answer the phone. They call 3 - 5 times a day. Reports claim they also do a fair amount of phishing. We feel its best not to interact with them at all.
They do not leave a message.

July 2nd, 2009 FRANK

No message

July 1st, 2009 Bob IL

All of the comments on this list saying it is a legitimate number are put here to confuse you. This is a scam and the scammers surf the net just like you do.

June 30th, 2009 Jessie IL

HSBC card services.
This number called once today but I was unable to answer the phone. When I called back I was informed that my account was past due so I made an arrangement to make the payment. It was an oversight on my part, and the gentleman I spoke with at this number was very friendly.

June 16th, 2009 JW KY

This is an automated customer survey return call number from Orchard Bank

May 21st, 2009 JMF NC

Called this morning at 8:01am. Told the man when I could pay them I would contact them, thanked him and hung up. he called me right back. I asked him did he not understand what I had just told him and I hung up again. He called me right back, I mean 3 times in 3 minutes. he got hung up on again. So I send them a harassment letter to stop calling me. We will see if that works?

May 17th, 2009 James TX

Calls ten to twelve times a day

(520) 838-9995

May 4th, 2009 phone user CA

Number just called my phone I did not pick up, reverse lookup states: Landline in Tuscon AZ, Qwest Communications phone service provider, probably scammers.

May 4th, 2009 xanderp IN

I have had several calls by this number to my brand new cellphone. I tried to lookup the company that owns the number, but the only sites I can find are 'paid' sites, and I don't want to pay to find this company. I did however find out that the number is listed as being from Pima County AZ. I went to the Pima County Sheriff's website and filed a complaint against them. I suggest you do the same.

May 4th, 2009 bob t GA

tucson arizona

May 1st, 2009 D Clark AL

Really, are you kidding me? WTF!!! Who in their right mind would want a free trip to Mexico right now?

April 30th, 2009 STOP CALLING US CA

520-838-9995 called me at work on my work number, as soon as i hung up called my co-worker, called another co-worker 4 times eariler in the week. Message was in Spanish. I called back the number, recording was in English. Stated that it was a travel related call & that they would call me back shortly, unless I press 1 to be removed from their data base. UGH!! I wish these people would stop calling & trying up precious buisness phone lines.

(800) 684-8429

April 18th, 2009 GIJane

11 times in 3 days I have been harassed. Today at 0822 hours, I answered the phone and told the fucks to stop calling me. They hung up with no response. I have filied a complaint with the FTC, do not call website, and just finished calling hsbc bank usa at 1-800-975-4722. They wanted me to call and write them. They were told to remove my number or I will do evertthing in my power to legally destroy them. It is a pain in the butt, but YOU MUST FIGHT FIRE WITH NUC ROUNDS. File complaints with the FTC (ftc.gov) your State Atty General office, and the local police for harassing you (Each state has different laws) BUT YOU MUST PUSH THE ISSUE!!!! If you do not owe them anything... you must HAMMER THE FUCKS ! ! !

April 10th, 2009 claegtunma Ukraine

link response clouds global alternative start

(520) 838-9995

December 31st, 2008 Stephen Canada

Cold calling cell phones claiming you won a trip to Cancun. Same scam as Florida vacation scams. Don't normally answer unknown long distance numbers but this came in on the company cell phone.

December 31st, 2008 Sue BC Canada

Just some computer generated voice telling me I won a trip to Cancun - I hung up.

December 31st, 2008 Sue BC Canada

Some computer voice told me I won a trip to Cancun - yippee!! I hung up before he could get the next sentence out.

December 30th, 2008 Mark Canada

Unsolicited call to my business cell phone. Called back & a recording said it was a travel related call.

December 29th, 2008 BR BC Canada

I received the same message, a strange voice (vaguely British accent, or perhaps computer generated?) that said:

"Hello. You just won a free stay in Cancun, Mexico. To claim your prize press 1 now."

"Cancun" was pronounced oddly.

I hung up. I wonder if they're compiling a database of "gullible" respondents who can be targeted by human callers later on.

December 29th, 2008 WHAT-THE-HELL Canada

Just recieved a phone call from same number, I didn't answer it. Can't believe that I was able to find a thread. Cool!!

December 29th, 2008 A TX

This guy told me I had won a trip from Cancun. When I used to work in a small office, we would get these all the time, but it never came through the caller ID. Weird. If they call again, I won't be pleased.

December 29th, 2008 Kelvin AB Canada

The message told me that I had won a trip to Cancun Mexico. Press 1 to collect your prize. I Hung up.

December 29th, 2008 Tami IA

This number is something in spanish and they called my cell number too. What happened to the do-not-call list anyway. This is crap and makes me mad.

December 29th, 2008 Concerned AZ

This is the second time in three day's this party has Called my cell. Spanish noise in the background, some lady spoke in Spanish, I explained that she had the wrong number. The lady said I'm sorry. However someone called from the same number today. I didn't answer the phone.

December 29th, 2008 Scarecrow

Got a call it was all spanish.
It was my cell phone to

December 28th, 2008 annoyed. PA

found out that its in tucson, arizona. they have the cell phone numbers of two peoplke and my family and its always the same prerecorded message in spanish, there has to be a way to stop these things!!!!!! AAAHGGGG!!!!

December 28th, 2008 JGurtz CT

I did not answer the incoming call but did call back. The IVR system claimed it was "a travel related call" and "press one to be removed from our database." I did not do anything and stayed on the line. The IVR then requested my phone number and said if nothing was entered the call would be disconnected. I entered my number and it said my number would be removed sometime in the next 48 hours. Oh well, better luck next time!

December 28th, 2008 hankers420 TX

I have been receiving the same call from this number a few times a week. Its always the same. Noise in the background and then a recording in spanish.
Its really starting to get annoying. Call is coming from Arizona area code.

December 27th, 2008 Willie Horton NJ

This was the second time they called my cell. First time, I got (and hung up on) the Spanish message. This time, I didn't answer, and there was no message.

December 27th, 2008 Wondering

this number called. i missed the call but i didn't call back because i didn't recognize the #.
i got a call 2 months ago, a different #. It must have been an international call. someone answered the phone on the other line in their own language. they the 2 parties began talking. why did my phone ring? are their phone calls going through my private line? are they using my private line?

December 27th, 2008 me TX

called my cell..........was half of a recordin in spanish that i could not understand due to quality.

December 27th, 2008 PERSONAL NM


(800) 684-8429

December 18th, 2008 Rhonda TX

They called my house and cell phone 14 times within a 45-minute period. I reported them to the FCC. They call 1-2 times an hour. According to Texas law, any bill collector CANNOT call before 8 a.m. or after 9 p.m. If they do, you can file charges against that company. Get documentation of phone records to prove times and dates. When they call my house, my home phone and fax machine are on the same line. Needless to say, they get my fax machine every time. :) I like comment someone left about buying an air horn to blow next time they call. Maybe they will get the hint if we all do that.

December 14th, 2008 Ms Btch CO

And don't call it NO F! MO!

November 17th, 2008 margaret TX

They call me 7 days a week at least 10-15 times a day. I have made a payment to them and they still call. It seem to me if a person is paying maybe not the amount they want they would stop calling. That is sad they call on a Sunday. I WELL NOT ANSWER THE PHONE. All they have done it piss me off and now I will not answer. THEY got a payment.I am going to have my phone shut off. And have my cell phone number changed. STOP CALLING ME.

November 11th, 2008 David DeLamater WA

I too keep getting calls from these jerks they leave no messages and continue to call all day long how do we stop them

November 11th, 2008 David DeLamater WA

I keep getting calls from this no. as well they do not ans when they do call if they are collection agencies then they need to act with a proper attitude I know how to deal with CAs but how do we know who the calls are coming from

They need to stop

October 21st, 2008 ANGRY

These people keep repeatedly calling for a co-worker of mine for debt collection. This co-worker is never available to come to the phone. I have told these pests that I am just the person answering a phone in an office - to please remove the number from their call list and please call the co-worker's home or cell phone. I told them they are not getting my co-worker, but me! They continue to harrass me, even though I have NEVER had an account with them, or ever will - considering they told me that they would stop calling me, but never have. Rude! Inconsiderate. Should be a law against people like this who contine to harrass the WRONG person!!!! STOP CALLING ME AND INTERRUPTING MY WORK!!!!!!!!!!!!!!!!!!!!!!!!

October 20th, 2008 maggie TX

They call me 7 days a week aleast 6 to 7 times as late 9.pm.Start calling sometime before 8 a.m this is 7 days a week . Including Sundays all day long.That's 6 to 7 times a day. Then they call my cell phone just as much they do not leave a message on either cell or home phone.Then the other they use is 1800-395-2274.

October 15th, 2008 Michael Jarboe

This number calls me about 8 times a day 7 days a week for the last 2 months they dont leave a message and they call on Holidays that is very nerve racking and needs to stop if there not going to leave a message what do we need to do to get it stop.

October 8th, 2008 Jessie IL

For those who say they don't have an account with HSBC- just answer the phone, tell them you're not the person they're looking for and ask them not to call back. It usually works pretty well.
It has for me.

September 17th, 2008 Randall H. CO

I finally had enough and kept calling the company back to speak to a Supervisor. Each time the Supervisor told me they would have a MANAGER call me back, which never happened. I kept on pestering them to speak to a Manager and finally I got one. I told them that they were being recorded, and that I had to tell them this according to the law of Implied Consent. I told them that I would not pay them one single dime until they stopped the harassing calls; and, that since they had continued, they could just go ahead and CHARGE-OFF my card. They said they could not do it until the COMPUTER charged off the account. I told them that this was utter nonsense and then I said the following: "Give me your full name and employee number. (They did, but it's not necessary actually. First names will work.) So you are telling me, knowing that you are being recorded, that after I told you I would not pay and to charge-off the account, that your company will continue to call me incessently?" Their answer was YES. HOWEVER, I have not received a single call from them in over two months.

September 4th, 2008 Nan KY

I had 40 calls from this number in 1 day. I finally answered to see who they were and what they wanted. When i tried to tell them they had the wrong number the guy kept interrupting me and accusing me of lying about who I was. I explained to him that I was going to notify the BBB and if they continued I would contact an attorney. They are driving me crazy.

August 24th, 2008 Kate IL

I answered once about 6 months ago and they said they were my husband's credit card company (for his union credit card - not a store credit card). They were trying to sell him some service or another for his card (which is paid and up-to-date so it wasn't a collections call just a sales call). They have been called every day about 5 times a day since then...and they just called again looking for a Norma?!? We've had this number for almost 10 years so no idea who this Norma is and hopefully the calls will cease now that I answered. So either the original c. u. next tuesday that called about 6 months ago was pissed because my husband wasn't home to talk to purchase services and added our number to some call bank or HSBC doesn't know how to line up their call lists.

August 21st, 2008 Anon. OK

SO MANY CALLS from this number! Make it stop!! They are calling my WORK number and will not identify themselves!

August 19th, 2008 mac

I wont answer HSBC if I am current on my bill. They are always trying to sell me some kind of debt insurance.
If they are constantly calling your cell, store the number and set the ring tone to "silent." I wish I could do this with my land line. Its come to a point where I rarely give out my land line number to ANYONE.

August 15th, 2008 XYZ

These characters called 4 times today - would not tell me who they were, as I only got "please hold you have an important message" It was on my cellphone, the number I do not give to people I don't know personally, so it needs to STOP!

August 14th, 2008 Mad as hell CO

I called the number. It says welcome to card services. Based on your phone number your account ends in xxxx. If this is not correct please enter your account number now. I pressed 0. It gave me the same spill. I pressed 0 again. I finally got someone on the phone. She asked me for my account number. I told her no and to remove me from their calling list. She asked me for my phone number and said she would take care of it and was sorry that I had no account with them. If the phone call said I had an account how did she know I did not. If they call again I will sue.

August 12th, 2008 bobi CA

They hang up when I do answer the phone, otherwise they won't leave a message or even let the phone ring longer than three times. Very weird.

August 6th, 2008 Samantha WI

stop calling my phone before i sue

July 29th, 2008 slippy NY


July 25th, 2008 Deidre Lee NY

This company calles approximately 10 to 15 times per day. I do not have any debts due - they never leave a message.

July 24th, 2008 Annoyed

This number belongs to Household Bank credit card company. If you are just 5 minutes late on your bill, they will call NON STOP

July 24th, 2008 Robert FL

I get at least 5 - 6 calls a day and if I do decide to pick up the call there is no one there.

July 24th, 2008 Barry

calls 15 times a day........

July 19th, 2008 Cin AZ

I get calls from this # ALL Day long. I don't REALLY care why they're calling I am just really tired of the calls how do I stop them?

June 25th, 2008 KK FL

They've called about 6 times per day for the last two months. I have no accounts outstanding, and actually have no accounts with anyone- and haven't for years. When I don't answer, they call less. If I pick up the phone and say hello, no one speaks. Then the calls pick up per day. I've stayed on the line for up to 30 seconds, still no response. I think they just like to call people and make their phone ring.

June 16th, 2008 dogislove TN

It appears this is Household bank and the first few calls are indeed a 'tag' for your number, time of day you answered, etc. because they immediately hang up. You are probably recieving these calls because a payment is late or someone else with a name similar to yours has a late payment or a delinquent status on their HSBC card. If you have a card you should check your account - an immediate payment to resolve the tardiness will result in no more calls. The sad news is that if you have no HSBC account, no cards, no dealings with them whatsoever...well...you are up the creek because they'll just keep calling.

June 10th, 2008 Wierd MI

I have an Orchard card, but am not over the limit, or late on a payment, so why are they calling me?

May 24th, 2008 rso CA

Send an email to Jackie Speier, US House of Representatives. Recently elected to replace Tom Lantos, she has long been known in California for her defense of consumers. She is one of the few politicians that I believe will make an attempt to take action against HSBC. That is, if it is brought to her attention by numerous consumers, it is my belief that she is one of the few who can be trusted to help. From SFGate.com, the online version of the San Francisco Chronicle:

The Bay Area's newest lawmaker, Rep. Jackie Speier of Hillsborough, got her first committee assignment Thursday: the House Financial Services Committee, which could give her a powerful perch to continue her push for new consumer privacy laws.

May 19th, 2008 b WI

Didn't answer cell.

May 17th, 2008 OMG MD

I get atleast 30 calls a day and pick up and no one is there, this is ridiculous. Call at 4 and 5 at night too.

Someone please help me with this.

May 14th, 2008 ar TX

i just got a call from this number at work on a work land line...... wanted a price for a part.... very weird....

May 8th, 2008 DRT KY


May 2nd, 2008 annette ME

they called here once and asked for me with my boyfriends last name. i couldnt understand what the idian chick was saying .. i finally said this is annette and she hung up on me. i redialed the number and got a nice english speaking guy who i lodged a complaint with . and also informed him that we arent married and i am in no way responsible for paying his credit card so please stop calling. they havent i finally got tired of them and sent a check. so far its been 4 days without a call. oh and when the bf told them he wanted to invoke the whatever protection when you lose your job... youre supposed to have 45 days to fill out the forms and return.. they dont care.. they call and bug ya anyhow.. and rack up the late fees and all that ....

April 28th, 2008 Robin VA

For those of you who say you have no business with HSBC - have you put your names on the "Do not call list?" I did when it first came out, and I read last week that after 5 years you have to put your name on it again. Then if they call you, they have to pay a fine to the FCC, AND they have to stop calling you! Here's the number - Do not call registry 888-382-1222

April 28th, 2008 Robin VA

I have gotten numerous calls from this number, plus a 630 number, that others on here say is HSBC. I'd answer if they would simply leave a message and TELL me who they are. Today it flipped to voice mail, but all I heard was typing - I think they didn't realize it was into the voice mail. Sunday evening, 4/27, I must have had half a dozen calls from this number, on top of the calls I've had during the same DAY.

April 27th, 2008 wayne FL

just to let evreyone know you have to act like a complete dick with these people they way I get solicitors to stop calling me is I ask for thier home number. one of two things will happen they won't give it to you and will never call you again, or they give you the number you consistantly call at around 1-2 in the morning and they will stop(no legal action can be taken if you have warned them about calling you)

April 24th, 2008 me AZ

no message

April 24th, 2008 JCI OH


April 21st, 2008 unknown NV

They have been calling every day, during the weekend, sometimes 4-5 times a day. When I don't answer, it goes to voicemail, and they don't leave a message.

April 16th, 2008 TR FL

As many as 8 calls per day different hours. No message ever is ever left.

April 13th, 2008 MS WA

18006848429 is calling me on robo dial every two hours. My Vonage service says it is from Chase. No messages are left. When I pick up, it hangs up. This is getting really irritating.

April 12th, 2008 Druidess

Several calls within several hours while I was out, no messages. Called the number back, they ID'd themselves as HSBC Card Services. They were calling in regards to a person I have never heard of. Operator was polite in offering to remove my phone # from their system.

April 9th, 2008 Dee FL

HSBC address listings


April 9th, 2008 Dee FL

I hope this helps you.

The address i got was:

Overnight Address:
HSBC Card Sevices Inc.
ATTN: Exception Dept
1301 E.Tower Road
Schaumburg, IL 30173


Company Address : 224-544-2000
Company Phone : 224-544-2000
Company Website : www.household.com
CEO : William F. Aldinger

principal executive offices
2700 Sanders Road
Prospect Heights, Illinois 60070
Telephone:(847) 564-5000.

April 9th, 2008 Bem PA

They always have a machine to say please hold on till an operator can get to my call I didnt call

April 8th, 2008 Sue

This is HSBC / Orchard Bank. This company has been calling an avg. of 21 times per day for the last 2 weeks, including calling my work number. Who else can I tell to help me make them STOP!!!!!!! They never speak, and when they do...you can't understand a word they say.

April 7th, 2008 MW CA

Repeated calls wont answer random 800#s voicemail is always computer recording please hold for an important message then a human says hello and hangs up 3 calls in 1 hour.

April 7th, 2008 E.M

They start calling 8:10 AM every morning and continue calling all day 6 to 8 times a day until 9PM at nite. Very annoying, since they hang up after 4 rings. Never wait for the answer machine to turn on. I have an unlisted phone number. They call all week even on Saturdays and SUNDAY. This is rediciulous! I also have privacy on my phone.They must work 7 days a week and I'm looking for a job and can't get one since I'm retired. How much do they pay?

April 7th, 2008 Marie budd

They start calling 8:10AM every morning and call 6 to 8 times a day up to 9PM at nite. Even on Saturday and Sunday. Leave the phone ring 4 times and hang up, Never say anything or wait till the answer machine comes on. I have an unlisted phone number.

April 2nd, 2008 habib

All you have to do is to send them a REGISTERED letter saying that they are forbidden from calling your number. They must by law stop - end of story.

March 31st, 2008 Phone Man

Go to the FCC web-site at fcc.gov and fill out a complaint on the form 1088. If enough people cram these complaints into the FCC something will have to be done.

March 26th, 2008 name less

this is pure harassment I have never done business with these people, nor will I ever. FCC should earn their money and stop this harassment.

March 26th, 2008 Crystal Dunn OH

My husband has one of their cards. He has payment arrangements with them and yet, every two hours we are getting these stupid phone calls. I was on hold for at least 30 minutes with no operators to take the call. REally? Then, why are you calling? They do not leave messages. This is so crazy and unnecessary. My hubby has asked them to quit. We paid off Capital one last month finally. These guys are next and we will not do any business with their company EVER again.

March 26th, 2008 Karl SC

Many times one will get calls, daily, from 3-4 different numbers. These are actually from the same collection company using what are called "skip lines" from different branches/businesses from around the Country. They try to give you the impression that there are many different collection agencies calling you. In truth, there is usually only one. They are trying to agitate you into answering the phone. Don't ever answer the phone! I let the calls go to my fax and give them a good buzz in their ear.

I don't know where they got my number from. I have no debts, but I play their game right back at them. All those calls cost them money.

Most of these calls are from what's called "scavenger companies" who are trying to collect debts that are usually way past the statute of limitations (usually 3-5 years). Look up your States laws regarding debt collection and you'll see that, by law, these debts are no longer collectible...but these guys don't think you know that/don't want you to know that.

March 22nd, 2008 louise

These calls are very annoying. Starts early in the morning and thu out the day and into the evening. Always a recording. They need to cease & desist....why bother calling if no one is on the line. This is all day long. I think they are starting to call my job and my boss had a fit. Help...stop these calls.

March 19th, 2008 BJF OH

These ppl call almost everyday for some woman whom we don't even know. WE've had the phone number for over 4 years after we tell them this they promise that our number has been removed from the list and then call back in the morning. WILL NOT tell me their name or address and WILL NOT connect me to a superviser.

March 12th, 2008 skk IN

i received 4 calls from this number in one day, afraid to return call

March 12th, 2008 LS NY

Called back, the automated voice answerer said; "card services, we have detected your phone number" and repeated the last 4 digits of a card number that weren't mine, I hung up.

March 11th, 2008 NC

Didn't even speak just hung up done this SEVERAL TIMES.....

March 9th, 2008 Robin

No good here. They were not good to deal with when I had their card. I paid off and cancelled the account. They renewed anyhow. Billed my old address and then late charges. Now, all my calls to them are put on hold and then disconnected (after I input my account number!). But their computer puts hangups on my machine from 8am to 9pm twenty times every day. Is there any reliable way to get away from them?

March 8th, 2008 BEF WI

I get up to 20 or more calls a day. Some as late as 9:30pm. I just want them to stop.

March 7th, 2008 lissie

8 calls in the last 2 days, i called back and an automated systems answered saying that all representative were busy @ the moment. I hung up. Because of this kind of calls i stopped running for my phone. I have caller id so i can take my time and later see who called me i mostly do not pick up the phone right away.

March 5th, 2008 Andrea UT

Got repeated calls and so I called the House Hold Bank Card Number on my card. I am not delinquent and so I should not be getting these calls. I asked to speak to an account manager who was very kind and did some research. He found out that someone else was giving my phone number out as thier home number. He was able to verify my address and their address and conclude we did not reside together. He then took me out of all the collection call accounts and voided my home number off the other person's account. He also gave me the number 1-800-659-6950 to call and get my number out of that system as well. So far no calls.

February 27th, 2008 Bombero

HSBC card services, aka Orchard Bank, aka Household Finance Company.

If they are attempting to collect a debt you owe they have a right to call a reasonable number of times a day, at reasonabe times. If not they are violating the law. Complain to www.fcc.gov It is against the law for the company to not answer with a human or a recording within 4 seconds of you answering. It is againt the law for them to refuse to provide contact information when you ask. If they are calling more than a few times a day, they are breaking the law, harassement complaints go to www.ftc.gov. If the debtor is a family member, they can write them and ask not to call and to only contact the debtor by mail. They must comply. Complain. Complain. Complain. The reason they do this is because they get away with it.

Cut and past this to any threads or "who called me" sites that you know of.

February 21st, 2008 B.S.

This call comes in 4-5 times each day and began about one month ago. How does this get remedied? This is a subtle form of harassment!

February 20th, 2008 Brooke VA

Called me 5 times today. Called them back earlier and asked which credit card she was calling for 3 times, and she hung up in my face.

February 20th, 2008 SW OH

I have gotten 12 calls from them over the last 24 hours! This is rediculous. For a 10.00 payment geez. My phone number has an AZ area code and they have called me here in OH up till nearly 11pm with a newborn in the house. They never leave a message, and I just came here to see who it was. If I hit ignore on the phone 20 seconds later they call back up to 3 times each time. As soon as I get my tax money back I'm paying these annoying a$$ off!!!!

February 19th, 2008 Jean Mednar 18 Ecuador

my email is :jmednar@yahoo.fr could you please WIRE US$ 20,000 from my HSBC Bank Account to my other Bank Account in USA and Haiti?
I'm waiting for your response please.
Thank you,
Jean Philippe Jude Mednar

February 19th, 2008 K NM

These people have called me at least 15 times in the past week. Everytime I pick up, they hang up. I talked to a person once and they were calling for someone else, and I told them there was no one by that name at this number, and figured they'd stop calling, but they keep calling me and hanging up as soon as I pick up!!! This is sooooooooooooo annoying

February 17th, 2008 8006848429 TN

Thanks for calling our corporate office. That is the response most times they call phone rings twice and hangs up.

February 16th, 2008 kim AZ

I, nor anyone in my family has an HSBC card or account. I have called and they have even verified that there is no existing account on file for our phone#
yet they continue to call to collect a payment on an account that DOES NOT EXIST!!!
And were on the DNC list...... something's wrong here.

February 12th, 2008 Chris NJ

Repeated calls from this recording. Both on my home phone and my cell number. I DO NOT give out my cell number so I'd just love to know how they got that and my home number is unlisted so how did they get that? Rumor has it that this number belongs to HSBC.

February 12th, 2008 800 SERVICE PA

This is sage advice when dealing with revolving credit companies (bank and store account cards)... NEVER call the company for customer service from your cell phone, or a private house phone, or... jesus, your work extension.

Almost all credit card companies record the phone number you are calling them from and store it in your account file whenever you call them. They will then gladly turn around and sell this information off to junk debt collectors who are eager to call you about expired statute of limitation debt (junk debt).

Learn your lesson and change your phone number. When you call a credit card company or any other revolving credit lender, use a pay phone/a fax machine or if you still have a dedicated phone line for your computer modem... use that (just remember to use *73 when you are on the computer, so call-waiting doesn't disconnect you when you're online).

February 12th, 2008 Card Services PA

This is HSBC's collections department, which it calls "Card Services"

If you call from ANY phone number to check your credit card balance... they will record the number you called from and then use it for debt collections. Be sure when you call, that you never use a personal cell phone or work phone number to call HSBC. Use a pay phone or another public phone to do it, or call from a fax machine that has a headset.

HSBC will share their recorded phone numbers with junk debt collectors.

February 2nd, 2008 Jolene CT

Day before yesterday I start getting a call from 800-684-8429 about every 2-3 hours. I was at work during the calls so didn't pick up (or notice to be honest as my cell phone was off). Today I pick up and the person hung up on me. 2 hours later they call back and ask for some random name. I tell the operator they have the wrong number and they hang up on me. I call back and get an automated system telling me they've identified my account number with HSBC bank by my phone number and ask for verification. Seeing as I don't have an account number I hit zero until I get a heavily accented woman operator. She asks my number which I give, she asks my name which I give and then offers to take my number off the listing. GREAT! Oh catch it takes 24-48 hours and I'll still get phone calls during that time.

February 2nd, 2008 Goverment VA

Every one who gets this number please file a report @ www.donotcall.gov .. ty

January 30th, 2008 ew

Jerks keep calling my cell phone and my daughters cell phone at all hours of the day and night. When I answer, there is no response. I'm reporting them to the BBB and the State Attorney General. This is rediculous!

January 29th, 2008 beckster TN

they have called 122 times in the past 2 or 3 weeks!!!!!!!!!!!!!!!

January 29th, 2008 Maria VA

We get calls from this number all day and even late at night as late as 10pm. I tried to answer it last night and a woman was on the line. She said she wants to talk to Daniel (my boyfriend). I told her he is not interested to talk to her and she asked me if I am the wife and I told her no and that he is divorced. She keeps insisting she wants to discuss something to Daniel or his wife. She was rude and I asked her not to call late because I have a baby that's asleep. A few minutes after we hang up same number called again.

January 26th, 2008 K NC

This is HSBC aka Household Finance. They are a credit card collection company. They have been calling me often and are looking for a Faye Scott, and I am not Faye Scott, nor have I ever heard of her. I have told them this repeatedly and they just keep calling more often! They are actually very pleasant people, but they are very persistent! I am going to have to either ignore the multiple calls or change my #. They certainly will not honor my request to relinquish the calls. I thought once you advised them to stop they had to by law. Oh well. Honestly, I have plenty of collection issues myself, but really don't have the time to deal with someone else's, too.

January 24th, 2008 me CO

It's HSBC and I don't have any collection issue. I called them back, they said they didn't know why they had called me. I said "stop it now!" They said "okay, sir". And you know if you're still getting the "sir" your account is in good standing!

January 23rd, 2008 Martha

Okay if it is HSBC why don't they say something. We have a card WE have never been late hardly ever carry a balance on it we generally pay it in full. So why call me 10x they don't get me anyway my phone has personal rings. I set up for the ones I want to get so if it isn't in my personal rings I don't run to answer it. It becomes their problem..

January 23rd, 2008 CV

they call and when you answer they hang up. Been calling at least once an hour

January 23rd, 2008 no comment NM

every twenty minutes.... hsbc makes total sense. They have been an incredible pain to work with. If you answer the phone you will find yourself on hold indefinitely.

January 22nd, 2008 Charlie CA

This is very bad caller, it always call me every day.

January 21st, 2008 MMB

How do I get my name removed...I get calls from this number between 10 and 20 times a day,7 days a week.

January 20th, 2008 Brian MI

i get 20 calls a day from this number from the last week or so...my cell phone wont stop ringing and its irritating. i just registered my number on the do not call registry.

January 20th, 2008 Ashley MD

Ever since I got my # changed I started getting calls from them! They are looking for some person named Nichole Collins my name is Ashley I don't know how they could get that mixed up. I finally told the guy off this AM and said "Look you have the wrong number" he told me "No I don't stop running from us!" these people are wacked!

January 18th, 2008 tom

no name shown - Hong Kong and Shanghai Bank Corp. ??????? HSBC

January 18th, 2008 rudeboy

Yes, you are all right, it is Household bank, Yes! even if you are not late with your payments and even if you don't have a CC with them. First, if you have a card with them and are not late, they want to set up a payment, to help them with the cash flow.( So many people have defaulted) If you are late, I am soooo sorry they will not stop, from early in the morning till late at night and yes on sunday, even very early morning. If you don't have a card, maybe your a neighbor of someone who is late and they are trying to contact them. All of these calls are coming from over seas, when you frist pick up it takes a few minutes for the satelite to connect you so at first it sounds like no one is there, but there is. please note, most of these calls are from this 800 number, but wait, if they never get a peson on line, they will re-route they calls from a local area code in your neighborhood and it will say "Gateway Call" . lets say you live in a 212 area code, the caller ID will say Gateway Call and the numher will be 212-xxx-xxxx so you may think its a friend or other business call but it will be them. Good luck people I hope this information helps you

January 18th, 2008 jm OH

orchardbank collections-- told me automated system has "kinks" and thats why it called 3 times an hour but never had anyone on other side of line. Call it back and ask them to remove number from list, it worked for me(after I advised them that the account I use to have with them was closed, someone in India investigated and said they found the problem it was caused by past due bill back in summer '07...couldnt explain why the system started calling me yesterday though(Jan '08)

January 16th, 2008 jonah

someone identified themself as emmerson, would not say who he was with, repeated name of person he was after as naiome buhhaha, name sounded finnish or swedish , told him i did not know anyone of that name, concerned me that they might be recording my voice as part of some other scam...struck me as funny he wouldn't even repeat the name of the person almost as if he knew the number was wrong and was actually collecting other informations...very suspect

January 16th, 2008 anonymous CA

Calls from 8:00 througn 10:00PM every day of the week

January 14th, 2008 C.M CA

they keep calling my new cell# every 2-3 hours. very annoying! whished it would stop!

January 12th, 2008 tired of it

I get at least three calls each day....no one on the other end, now, I see the number, answer and end it. Where are the regulations to protect my right to a peaceful existence in my own home? I'm on the "do not call" list. Does it really do anything to report this number if they claim to be mistakenly reaching the same number each and every day? Leave me alone, please.

January 4th, 2008 asdf MA

wouldn't say who they were

January 3rd, 2008 Turkey OH

don't be a fucking pussy,call them back and torture them,fucking pussys!

January 2nd, 2008 Anonymous

I didn't recognize the number, so I let it ring. No messages were left although they called three times just this morning. I finally answered. It was Household Bank (HSBC). Yikes, I missed a payment last week. They were prompt in letting me know, but they were courteous, and helpful. An automatic/computer operated dialer phones the client and a live person picks up if you answer this call.

December 31st, 2007 JJ MI

no answer

December 29th, 2007 Very Annoyed

This call comes in constantly on both my home and cell phone. If you don't answer they call right back. Caller ID says Toll Free and the number always come up (800) 684-8429. I have an Orchard Bank (HSBC) Account and made online payment arrangements for the payment to clear yesterday. According to thier computer this payment was made. I finally got to speak with a supervisor and explained I can not receive these calls all day when I am at work and I have asked you to stop calling my cell phone. The was done last week also and she verrified it was done again tonight. Well guess what in the last hour I have received 6 more calls from this phone number. I keep telling the collectors on the other end stop calling I do not owe money and all they do is appoligize. I hope it goes away very soon.

This number also calls for Best Buy Rewards Zone and other HSBC accouts according to the supervisor I spoke with after she verrified that account was paid and the cell phone # was removed also from that account!!!

December 28th, 2007 grrr NJ

stop calling and stop harassing

December 28th, 2007 Tina NJ

Called my dad's cell phone this morning, he's knew at all this phone stuff so it bothered him (at work!)

December 27th, 2007 erratic CA

Orchard Bank, but left no messages. Called many times, sometimes 2-3 times an hour. Even called during and two times after I called them and made my late payment!

December 26th, 2007 CLD MN

Getting 3-4 calls per day at work. I don't answer since there is no identifying name on the caller ID. Caller does not leave a voice mail message. Also call on home phone 10-12 times per day, every day, even weekends. Will call before 0800 (EST) and as late as 2045 (EST). Have to leave home phone ringer off. Don't like doing this since family lives out of state, but the calls are annoying.

December 26th, 2007 SW IN

This is HSBC or Orchard Bank. I've been having problems with them calling 1 - 2 times an hour. I do have card with them and checked my balance (which was OK). I couldn't get through to them because it was a weekend so I contacted them through e-mail (with a response to cease the calls). I received a response within 48 hours letting me know that the calls were due to sales calls and they would take me off of the calling list. The request could take up to 30 days and if I received a call, I could let the caller know of the request.

It's been 5 days and yes, I'm still getting the calls.

December 24th, 2007 Turkey

My friends I've found revenge and the time has come for you to do the same!These mother fuckers call me everyday and all I want is Silence!I've returned the favor I call them back telling them my name is Turkey and I'm looking to buy Turkey,when they ask for my 16-digit account number,I say "what? 16-digit Turkey number what is that?",they ask for my social security number,I reply,"social Turkey number?what is that?".I've been torturing them for 3 weeks now,I'm building an army,I've made several posts on different web-sites and many people are backing me up,my friends the word about my "Turkey Revenge" on 800-684-8429 is spreading,HSBC Bank (Credit Card Company) will pay for what they've done! I suggest calling between 3-7 pm eastern standard time,this when all calls are transferred to India,that's right India!I've called them after and before these times and that's when Americans answer the phone,they have my number when I call them,but the loop-hole is to call between 3-7 eastern standard time the call is transferred to India and that's when they ask for my home phone number so I know they have no way of knowing my phone number and thus no way of knowing who's calling.My friends find your revenge call them back! oh! and I suggest altering (changing) your voice! My name is Turkey,I'm here to help.

December 23rd, 2007 tmp LA

I get called by this number EVERY DAY. I do not owe anything to anyone. This is harrassment.