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Who Called Us

The phone is ringing, and I don't recognize the number,
All Caller ID says is, "NAME UNAVAILABLE".
Please help me figure out who is calling and what they want



new | N E W | NEW Corporation | new29 |

new calls from 16 phone numbers:

310-495-4517 315-264-3277 360-529-6175 402-982-0771 406-268-4084 425-390-8123 506-228-8012 516-453-6922 561-235-7256 575-513-7814 585-797-6390 631-189-2472 646-354-0657 716-871-9050 772-240-9594 888-343-7046


(585) 797-6390

January 7th, 2014 AJ NY

Recording: they want to send free medical alert to me with $3000 worth of coupons for food and dining, etc., etc.

January 2nd, 2014 Robin HUbbard NY

I keep receiving incoming calls from this number 585-797-6390 and usually there is no one there and other times when someone is there we request to be put on their DO NOT CALL LIST. This never works and we continue to be harrassed.

January 2nd, 2014 Robin HUbbard NY

I keep recieving incoming calls from this number 585-797-6390 and usually there is no one there and other times when someone is there we request to be put on their DO NOT CALL LIST. This never works and we continue to be harrassed.

(631) 189-2472

October 1st, 2013 J. NY

After receiving numerous calls from this number and either not being home to answer or ignoring them because they were not identified, I finally answered today and got a recorded message trying to sell an Emergency Alert System for seniors. Being I am on the do not call registry, how is this legal? Is there anyone I can contact?

(406) 268-4084

July 17th, 2013 Dave IL

Walmart customer service calling back about a complaint I made on their website. It's a random generated number because they do not want people calling them back at that number, apparently.

(561) 235-7256

June 17th, 2013 danielle NY

i keep getting messages saying: messagefromkey.b.a.n.k call 5022148508 and when i call its says somethign about my debit card on locl wheni i dont even have a debit card form them!

(406) 268-4084

February 19th, 2013 Concerned MD

Wanted to call them back but discovered that something is terribly wrong. They do not accept calls back to that number. Therefore, this must be a scam. *69 and it is the same message about being unable to complete the call.

February 19th, 2013 Hany Szabo MD

Must be phishing for personal info as they asked for someone who did not reside here.

(561) 235-7256

October 15th, 2012 Dan TX

I keep getting text messages from them. Comes with a web site that doesnt say anything about Bank of America . Its address is new09@info32.com. Its stupid. Has happened several times already.

October 14th, 2012 unknown TX

this is an example of one....i got.


Hi.Call B a n k o f A m e r i c a

September 16th, 2012 diana TX

working to support family. hard when you have strange # calling. have cell phone for emergencies only. how can i stop telemarketers and scam artist from calling my number

September 15th, 2012 estella macias TX

please tell me if this is a call from sprint, I dont want my service interrupted if I dont call.

September 14th, 2012 M Kelly TX

I received a call from 561 235 7256 with a message reading: Attention Required; Thank You.

September 14th, 2012 Annie CA

This number keeps texting me. I don't bank with BOA and believe this is a scam.

September 14th, 2012 R White TX

Text message Hi.Call Attention Required!

September 14th, 2012 R White TX

Receiving text messages saying Attention Required from my8887@boa6.com

September 14th, 2012 Carlo TX

I received this as a Text Message from my8898@sprintpcs.com with the number 561-235-7256. Says Attention Required. Thank You.

September 14th, 2012 Univ. of Texas TX

scam wants a debit or credit card tried to use several different names and calls on a daily basis using text messaging called number and gave bogus number to see if human picked up but it is a robot

September 14th, 2012 J. White

They said there was a problem with my debit card from bank of america & wanted a card #. I never had a acount with B/A

September 14th, 2012 Shawn AZ

Hello, Attention Required. Call (561) 235-7256.

September 13th, 2012 Michael TX

SPAM - email purportedly from my07@sprintpcs.com, stating "Hello. Call 561-235-7256. Attention Required. Thank you." I have received numerous (over 10) text messages originating from several email addresses with the same text. It is a SCAM. DO NOT give anyone any information!!!

September 13th, 2012 idiot FL

I wan't paying attention and gave my information away then quickly realized my mistake and canceled my card. Thankfully there was no activity. A scam, do not be stupid like me!

September 13th, 2012 so pissed

SCAM.. Sprint need to fix .my contract is up next month and so is sprint!!!!!@@

September 13th, 2012 Rex KS

I got this same call- SMS Txt, though. I e-mailed abuse@bankofamerica.com, to let them know.

September 13th, 2012 Terry FL

Scam saying my Grow Financial card has been breached. I do not use Grow. I got a text from my877@sprintpcs.com to call 5612357256 because attention was required.

September 13th, 2012 jen FL

i got the txt, called using a different # than the one they txted and got a message saying they were experiencing high call volume and could not take my call.

September 13th, 2012 Carly FL

I have gotten several text messages stating action required & to please call

September 13th, 2012 Barbara GA

I received this message as a text also. When I dialed a recorded message said there was a "security breach/fraudulant debit card activity with my account" (some such b.s.) and to please enter my 16 digit number. I'm not even a customer of Bank of America!! This kinda stuff is such a pain in the backside (was going to use another term). Don't answer this but everyone have a great day!! :-)

September 13th, 2012 Quentin Steele

I received this message as a text stating that your attention is required. I called the number and it was an automated system stating that there was an internal security breach with Bank of America and it ask you to enter your 16 digit BOA account number to verify your account.

September 13th, 2012 AT TX

I got the same text message that a lot of other commenters have been getting: "Attention Required.Call(561)235-72 56.Thank You."

September 13th, 2012 Angela TX

Got a message saying Attention Required. Call (561)235-7256. Thank you.

September 13th, 2012 Daniel TX

Got a message saying "Call (561)235-72 56. Attention Required. Thank you.

September 12th, 2012 Pete TX

SCAM< trying to get BOA info, mass mailed to any phone number possible by scam computers.

September 12th, 2012 Bill Berghahn TX

I received this as a Text Message from my5@boa003.com with the number 561-235-7256. Says Attention Required. Thank You.

September 12th, 2012 Police TX


September 12th, 2012 Nesska OR

So glad I decided to look this up before responding! I sure hope no one else falls for this. Thanks for the heads up!

September 12th, 2012 hilda LA

Good Day. Call (561)235-7256. Attention Required

info22@boa23.com is this a scam

September 12th, 2012 jimbo MO

I knew it was a Scam coming from overseas..."Good afternoon, immediate attention required" (at 8:00 a.m. Pacific Time!)

September 12th, 2012 Dee TX

I have received 2 text messages requesting that I call this number. The messages say

September 12th, 2012 people person OR

maybe it's the terrorists

September 12th, 2012 ssn TX

Hi. Call (561)235-7256. Attention Required. Thank You.

September 12th, 2012 Harry Balzak TX

Spam and Scam

September 11th, 2012 TS TX

I've received five to six text messages... I agree, this is SCAM..

September 11th, 2012 RCAS TX

I have received THREE texts from this number on my cell phone asking me to call this number back.
I responded by telling them to stop texting me. I hasn't worked.

September 11th, 2012 TAF TX

I keep getting these irritating text messages from this same number. Started last week and hasn't stopped. According to the reverse lookup table it's a telemarketer from Boca Raton, FL. Not surprising....

September 11th, 2012 sam TX

Yeah scam.... no one gives the first 4 digits of a card.. it's always the last...

September 11th, 2012 AW

Received text message from new33@boa501.net. "Call 561-235-7256. Attention required. Thank you."

From abbreviation and other comments, looks like it's Bank of America. I don't even have an account with them...

September 11th, 2012 Jerry TX

Lol how funny I don't even have a bank account they were barking up the wrong tree but I did give them a used gift card though see what they get with that when the balance is -0-

September 11th, 2012 connie TX

Whoever this is just sent a text message to my cell. I dont have texting so I dont appreciate it. Who the heck is doing this?561-235-7256-A Does anyone know this number?

September 10th, 2012 LAB TX

I got a text from them too. Did not respond.

September 10th, 2012 Josie TX

This is definately a scam. It's a chopping recording. Like everyone else on this site, I don't even bank with Bank Of America (BOA). With all of the scams that are out there targeting Bank of America I wouldn't want to bank with them either. I often get emails warning me that my account has been breached. I kept trying to press all 1's or all 0's to get a live person, no such luck.

September 10th, 2012 Tosh. TX

Dude i don't even bank with bank of america but i end up giving them a fake debit card number anyway!..hahaha

September 10th, 2012 Jake TX

PHISHING call, trying to get my Bank of America account #. Too bad for them, I do not use Bank of America.

September 10th, 2012 Vanessa TX

This is most definetely a scam. I don't even have an Account with Bank of America lol so Epic Fail lol

September 9th, 2012 MLS FL

SCAM. I am getting a text message stating I need to call this number due to required attention with my credit union account.

September 9th, 2012 Joe


September 7th, 2012 Helen TX

SCAM. I received a text message from boa86@info08.com requesting that I call this number. I called from a caller ID protected phone; an automated voice answers and tells you that "fraudulent activity has occured on your Bank of America debit card" and then it requests that you key in your 16 digit account number.

September 6th, 2012 Jason PA

text msg saying: Attention required to call
Another site says when you call it claims there has been debit card fraud asking you to enter bank info for Bank of America

(360) 529-6175

June 4th, 2012 linda NV

all I know is caller ID said Direct Access, what ever that is from

June 1st, 2012 Chris Dukes OK

This company has called my phone 23 times in the last couple of weeks, despite my number being on the do not call registry and attempting many times to remove my number from their system.

May 31st, 2012 Lisa TX

Calls constantly, you'd think if no one answers they'd stop frigging calling. Jerks!

May 25th, 2012 CLB NM

When you answer they do not respond.

May 16th, 2012 Dominic NV

They call 2-3 times a day,no messages

May 13th, 2012 DK CO

When bozos like this call my cell phone I actually put them in my phone book. Why? I assign a "no ringtone" for their call so when they call I don't get distracted by answering the call. I wish I could do the same for my land line.

May 2nd, 2012 Fred AZ

Second call today. Hung up before I could answer. These people just don't give up! But yet they never want to talk to me!! Let us hope they bankrupt themselves with their own stupidity -- and that no politician running for election decides to bail them out instead of letting them fail.

Maybe it is time to institute a one dollar per call fee automatically deposited to your phone account. Then, if you accept the call, the fee is canceled meaning your friends pay nothing. But telemarketers get driven out of business by high costs. Good idea? So of course it will never happen.

May 2nd, 2012 Annoyed AZ

When I didn't answer their umpteenth call they left voice mail. I have a pay-per-minute cell phone. The only way to delete voice mails is to listen to them first. So these creeps are FORCING me to PAY to listen to their garbage. Why does the law not give me a way to RECOVER DAMAGES AND PENALTIES from these trashmongers?

May 1st, 2012 MARY KALTCHEV TX

OFFENDER: DENIS KALTCHEV (Former Olympic Swimmer from Bulgaria)
CASE # 12A003894

Извършителят: Denis Калчев (Бившият олимпийски плувец от България)Дело # 12A003894Атака: - кражба на измамитеИлинойс DRIVER лиценз # K432-1687-3187Местоположение: Montgomery Каунти шериф (Хюстън, Тексас)

May 1st, 2012 Jack AZ

They called me twice yesterday; left voice mail once which I have not bothered to hear. Today they called again. When I answered they hung up after 8 seconds without ever saying a word. This is a cell phone and I have never given my number to any company for their database.

April 30th, 2012 charles UT

They use a predictive dialer so there was a few seconds of silence until a live person came on and said he was calling from "US Life...". I couldn't hear the rest and hung up.

April 30th, 2012 asdf AZ

This number has called me 7 times in the past 17 days. Today when I answered there was no one there and it just hanged up a moment later. So why do they call?

My employer requires me to answer my phone because it is a 24 hour on-call number. Otherwise I could ignore these guys.

April 30th, 2012 Richard C. AZ

Yes, this telemarketing firm is out of control and must be stopped. Here's how you can help.

The links below will take you to the correct form you need to complete to file a complaint with the Federal Communications Commission (FCC)

When you file your complaint, please use the following website for unwanted calls to your cell phone.

As for the unwanted calls to your landline, please use the following website for pre-recorded calls.

For live calls to your landline, you will need to use the 1088B.

April 25th, 2012 Todd AZ

I've received calls twice today, and 10 times in the last 10 days from this number. I called back twice and chose the option to have my number removed from their list, but they keep calling. Usually when I answer no one is there. It appears that they don't want to talk to me, so I don't understand why they keep calling..

April 16th, 2012 dAVE UT

For months now, we've been harassed by this annoying robo-call that rings 2-3 times every day. When we answer, there is silence for about 5 seconds, and then an unintelligible squawk. Once, a couple of weeks ago, there was a real person, who was supposedly representing a home alarm system began to pitch me, but I angrily told him that we did not want either their service or their phone calls. This is on the same level as childish prank calls.

April 13th, 2012 whatever again AZ

Bastards called me AGAIN just a couple hours later!!

April 13th, 2012 whatever AZ

At least it was a live person this time and not a robocall, but still, telemarketing calling my pay per minute cell phone whose number I have never given to any company, only 3 friends. So they must be calling every number at random.

(716) 871-9050

March 2nd, 2012 buy bystolic 03 Ukraine

Doctor persons particularly revitalises ray while. Losing is occurs experiencing syndrome or than.

(425) 390-8123

January 4th, 2012 Jimmy MS

Once again, these numbskulls are calling do not call numbers...and once again they will be reported to the Public Service Commission...Hopefully they will be given a hefty fine.

December 31st, 2011 Jimmy MS

Left no message...no idea who called...tried to call back blocking my number...they would not accept calls whose number are blocked.

December 28th, 2011 leoqueen796 MI

the call is michigan 313 749-0037 are new co 4253908123 and i m mad at my caller and i like the caller to stop call me

December 23rd, 2011 Deb MD

I have received calls from this number for the last 5 days. They will not leave a message on the answering machine and when I answer they are trying to sell a personal safety alarm similar to life alert. When I told them I was on the the Do Not Call list they apologized and said they would remove my number from their calling list and then they called me back 2 more times and I answered, telling them the same thing and getting the same response. I am reporting them to the Do Not Call registry

December 20th, 2011 Kyle

Received numerous calls with the same experience.

December 14th, 2011 Sharon

Don't know who or why this place is calling me.

December 12th, 2011 Annie SD

I received 2 calls, one am and one this afternoon. Never heard of. Annoying because some people sleep during the day.

December 12th, 2011 Whatsup

Keeps calling, but no message ... never heard of New Co ... anyone else have a name attached to the number?

December 12th, 2011 Janice TX

I received 2 calls in one day (morning & afternoon). Not at home either time. No message left on answering machine.

December 7th, 2011 bunch of losers CA

These are spammers

December 2nd, 2011 Bird

Unknown, no msg left

(575) 513-7814

November 26th, 2011 Del MO

Reported to FCC.gov since they called my cell phone and I do not give my number to businesses.
Cell phone numbers are different when it comes to disclosure. The internet is where telemarketers phish
this information without permission from websites also.
Be selective who you share your cell phone number with!

November 11th, 2011 bob TX

Did not answer

November 9th, 2011 guido MA

Bridgit.... from card holder services

(360) 529-6175

November 8th, 2011 dp OR

home security scam looking for a house to use for their product for a discount allow them to place a sign in your front yard. Probably just casing your house for a theft later on.

October 27th, 2011 Donna GA

This number has called me 2-3 daily for several weeks. I have answered so I can tell them to stop but the voice is a machine. It really has reached harassment level.

October 26th, 2011 Diane MA

One of their other numbers was calling me so I blocked it, now this number is calling. They call 2 and 3 times a day. I wish I knew the name of the company so I could email them to remove me from their calling list. If I do this I have a copy of the email, instead of asking on the phone and hoping they will remove me.

(575) 513-7814

October 26th, 2011 Resident47 RI

The legal beatdown these slippery credit reprice scammers deserve is depressingly slow in coming. No, you won't get fast gratification from lodging complaints, but they are helpful nonetheless. As Andy hinted, the FTC knocked out three major players in this scam in 2010 thanks to all the people who took a few minutes to alert AG's, FTC, and so on.

October 25th, 2011 dr AR

Automated Card Services Scam - left message on answering machine. Repeated complaints filed with Attorney Generals offices and entries in DoNotCall Registry doesn't stop this parasite company from calling. Of course, they would stop calling if people would stop falling for their pitch.

October 14th, 2011 MS MO

Another annoying Robocall from the "Lower your credit card interest rate" scammers.
They're using numbers attached to disposable cellphones. In September it got so bad that in retaliation I
started sending 5-10 text messages every 30 minutes(from untraceable free sms texting websites)to every cellphone number that they call me from.

Something must be working because instead of the usual 15-20 calls per day, I've only received 1 call this entire week!

October 14th, 2011 rj_oregon KS

never answered, received voice-message that my "bank credit account" is still secure but I should call them for a better rate. Scammer. No number, name, or service to call and ask them to stop. On the message there is option 1 to speak to live operator, no option 2 to remove from call list.

(360) 529-6175

October 14th, 2011 mel NC

I have received a call from this number on 3 occasions at various times. Very bizarre.

October 13th, 2011 Pat DE

This is the second night they have called at about the same time (6:30 p.m.). Doesn't ring long enough for me to get to the phone.

(575) 513-7814

October 13th, 2011 Scott503 OR

Called me on my new cell number. Not sure how they got the number. It was a scam recording.

October 11th, 2011 dave AZ

phishing scam!

October 11th, 2011 Andy in PDX OR

From researching this number, it sounds like this is another one of those scams to get people's information. If my credit card company wants to contact me, they will identify themselves up front. The fact that these people say "card services", without identifying the card company, proves they are just phishing for your information. Your card company will NEVER ask for information that they already have ... like your card number.

If you get one of these calls, tell them, "I'm going to hang up and call the 800 number on my credit card bill. Who should I ask for?" I'll _bet_ they'll hang up on you without telling you.

Better yet, call your state's Attorney General and file a complaint with them. It might take some time, but they _can_ track these people down, and prosecute if they are stealing identities. Complaining to the BBB or the Do Not Call list won't stop them.

(360) 529-6175

October 6th, 2011 Steve713 TX

pacifictel Call several times a day from different number no message just harasment

(575) 513-7814

October 5th, 2011 Todd NY

SCAM. Offer to lower interest rates. Made to sound mandatory that you respond.

October 4th, 2011 CE CA


(360) 529-6175

October 3rd, 2011 Barbara NV

This number calls on an average of 2 or 3 times a day - they don't leave a message just call and hang up. It doesn't do any good to be on the National Do Not Call Registry because I am listed on it and get tons of calls a week from people soliciting.

(575) 513-7814

October 2nd, 2011 Pickett CO

Said something about my credit. I hung up.

September 26th, 2011 Al Nonomus OR

Call came on my cell, did not answer, and no message left.

September 26th, 2011 klouhoo GA

just as added info, I tried to call back from blocked landline and got a recorded message "could not complete your call. please try again" and it automatically disconnects

September 26th, 2011 klouhoo GA

answered and the line just sounded dead. when I looked at my phone and saw it was still connected I just said "please do not call this number again" and hung up

(406) 268-4084

July 9th, 2010 C in TX TX

Mattress delivery company contracted through Sams Club.

(402) 982-0771

June 16th, 2010 John WA

Caller was very rude and kept asking private information about my Father. Then when i called them back after he hung up on me the same person answered the phone and when i asked to speak to his boss a woman got on and continued to try to get me to agree about a free trip and the guy was in the background telling her to hang up. These two were trying to sell a "free" trip! when i called this number the first time after the guy hung up (1-402-982-0626) i was redirected to this number (1-877-318-3107) Middle of the night and they got rude cause i was aggeravated about the questions they were asking. Like are your parents divorced and when i asked why he was calling he wanted to know if the my father was dead or on vacation or shopping or coming home sooon and the questions one right after another without stopping to breath just about when i got mad enough to ask what the hell he wanted he got loud and rude and told me it was none of my business but he called my phone figure that out! Who are these people and how do we stop them!

June 16th, 2010 John WA

Caller was very rude and kept askin private informaton about my Father. Then when i called them back after he hung up on me the same peron answered the phone and when i asked to speak to his boss a woman got on and continued to try to get me to agreeabout a free trip and the guy was in the background telling her to hang up.

May 29th, 2010 Ron MT

Numerous calls on my cell phone, from this number, which uses up my minutes. I do not appreciate this intrusion. I am on the DNC list but that seems to be a "feel good" program that does nothing to slow down these tele-marketing calls.

(406) 268-4084

April 16th, 2010 Helper AZ

They called to confirm GEEK Squad in-home extended warranty repair on our lg screen TV purchased through the Magnolia Store in BESTBUY

(402) 982-0771

April 8th, 2010 Stormy

I just received the same call as well. I'm filing a complaint with the Texas Attorney General. What disturbs me is that the "representative" said they got my number from Experian. This is what they said:

"Hello, this is _________ at Card Services, and we're calling in reference to your current credit card accounts. There is no problem currently with your accounts. It is urgent, however, that you contact us concerning your eligibility for lowering your interest rates to as little as 6.9 percent. Your eligibility expires shortly so please consider this your final notice. Please press one now on your phone to speak with a live operator and lower your interest rates. Or press two to discontinue further notices. Thank you and have a great day."

They phoned with a computer-generated message offering interest rate reductions on credit cards to 6.9%. The call appears to be originated out of Arizona 480-684-0618. When I started asking questions about how they got my private information (purportedly from Experian) and what was the name of their company ("Card Services"), they hung up on me. Attempts to re-dial the number result in a rapid busy sound. Beware! Sounds like a scam to me - and I will be reporting it accordingly. Beware.

April 7th, 2010 Panty Hose IN

They called me just now!!!! Are they giving away money?

April 7th, 2010 Beto NM

I received this call in my cell phone at 4 am. What a pain. This is fishing scam call tying to get Credit Cards #s.

April 7th, 2010 Luz NM

I received this call very early in the morning, with a message of lowering my interest rate. This is clear a phishing scam trying to get your credit card#. Be aware!

(716) 871-9050

February 23rd, 2010 JOHN IL

2007 I worked at CMS for a year and some change. The owners of CMS overwork everyone on their payroll. Especially the upper management. The average workday for one is like 7:30am to 9pm. If you're a collector, and you don't have any payments up on the board, they'll try to humiliate you.

The turnover rate is horrid. If you don't hit a decent number within 90 days, PEACE! They'll hire ANYBODY. ANYBODY! If you can hear, speak, and use a computer, you're golden. When I came in for my interview, I saw people wearing t shirts and jeans to an INTERVIEW.

CMS is a collections sweatshop, if you will. You sit in a small space, and try to find a phone that works. If you're out of your seat trying to find one, they yell at you.

They want $30 monthly for PARKING at the Exchange St location $20 per pay period to dress casually. It goes to 'charity' they say. And $25 for a hands-free headset. If you go on break and leave it at your desk, it WILL be stolen.

As far as drug use is concerned, you almost need to be on something to withstand a day's stress at that place.

February 23rd, 2010 JOHN IL

2007 CMS insists on diving into your credit record then sending demand for payment letters (without verification statement or cease communications clause) well after debt is past statutory period. At least they now admit that they are debt collectors and not something else.

2007 My credit check monitor just informed me that Capital Management Services made two new inquiries on my report on 10/17. Know they are bottom feeders and debt is all past Statute. Thanks for info on them Bud - just a warning to all that obviously they bought some more old debt and are doing inquiries. Expect harassing correspondence any day now. You would think that once debt is past statute they would not bother trying to harass for collection and should be barred from doing credit inquiries once statute
has passed.

2007 The Better Business Bureau of Upstate New York expelled two contractors from its membership because of unanswered and excessive complaints, and two Williamsville collection agencies resigned before they could be expelled, the organization said Wednesday.

The board of the Buffalo-based business standards group voted to kick out Gary E. Reid Construction of Youngstown and Pine Ridge Log Home Restoration of Lacona, northeast of Oswego. Both decisions were due to unresolved complaints.

The board had already suspended the memberships of collections firms Capital Management Services and National Action Financial Services because of an unusually large number of complaints that exceeded even other collectors. But both firms resigned from the bureau prior to a vote on expulsion.

2007 I worked at CMS for a year and some change. The owners of CMS overwork everyone on their payroll. Especially the upper management. The average workday for one is like 7:30am to 9pm. If you're a collector, and you don't have any payments up on the board, they'll try to humiliate you.

The turnover rate is horrid. If you don't hit a decent number within 90 days, PEACE! They'll hire ANYBODY. ANYBODY! If you can hear, speak, and use a computer, you're golden. When I came in for my interview, I saw people wearing t shirts and jeans to an INTERVIEW.

CMS is a collections sweatshop, if you will. You sit in a small space, and try to find a phone that works. If you're out of your seat trying to find one, they yell at you.

They want $30 monthly for PARKING at the Exchange St location $20 per pay period to dress casually. It goes to 'charity' they say. And $25 for a hands-free headset. If you go on break and leave it at your desk, it WILL be stolen.

As far as drug use is concerned, you almost need to be on something to withstand a day's stress at that place.

2007 I am ashamed to say that I worked for this company. We were bought out by CMS last year and it has been a joke ever since. We had a turnover of greater than 150%. I had to visit the Buffalo office and was appalled at the way they treat their employees and debtors. I have always made decent money in collections but have never stooped as low as these " thugs " do. I have always treated my customers " debtors" with respect but that is not what CMS wants. Their directors and "owners" are a bunch of egomaniacs. I lost several large settlements due to their authorization dept being nasty when they were verifying the check or credit card info. BEWARE

2007 Jollene called me yesterday and left a message to call her back at 866 843-9116. I called back, was told she left and I was speaking with her supervisor (which I didn't believe). I owe Sears over $6,000 with no validity. This so called supervisor asked what I was going to do. I told him I could pay $100.00 a month as my husband lost his job. We are slowly getting back on our feet and $100.00 is the best I can do as I am working with other agencies and am already on payment plans along with trying to pay our monthly bills. He did not believe I would pay a $100. as I haven't paid Sears in a year. He said why don't you just hang up and tell us you won't pay since the phone call is recorded. I told him that is exactly what he wanted and he was urging me to do so. I told him to stop bullying me and that he wanted me to hang up so he would win. I was willing to pay but he wanted more. He was rude, a bully and had no understanding of our financial situation.

2007 These are the RUDEST people on earth! They are harassing us on a debt they say my husband took out over 20+ years ago. My husband does not remember any loan with the company they claim it was originally taken out with. We have asked for proof & they refuse to send anything. They say it doesn't exist anymore. If no proof exists why would I pay it? I told them they couldn't collect after 20 some odd years anyways. If he hadn't paid in 20 years, he wasn't gonna pay now & they could kiss any commission they expected to make off us good-bye. They call anywhere from 3-12 times a day. They start at exactly 8:00 am and up to 8:59 pm. They hang up on you, belittle you, guilt you, etc. I hate to admit it, but I have become just as nasty as they have. I waited til we were dead heat in the middle of conversation & blew an air horn into the phone. I have reported them to the Federal Trade Commission & if they continue with their illegal practices, I will obtain legal council & they will be in debt to me!!

2007 They recently contacted me regarding a debt from over 3 years ago. They have threatened to sue me for twice the amount that I actually owe. They are very rude. It was obvious that the caller was overworked and possibly stressed out of his mind. He called back twice and hung up each time I guess expecting me to call back. I never did. They will make horrendous threats banking on the fact that consumers don't know their rights. Just hang up. There needs to be some serious investigation into theses practices. I know the FTC has a lot of cases going but just not enough.

2007 This company is nothing short of a bunch of thieves trying to hassle and force you into random and unfounded settlements. Do NOT FALL pray...If your disputed debt (that is not even mine) is 13 years old and a below average intelligence agent called "Paul Standish " call you and tell you that the burden on a bogus debt that he made up in his mind while doing cocaine is upon you, Just laugh at him and mention the magic words: "Statute of limitation"
They know better, THEY will NOT file anything, just try to scare you to admit a debt and hassle to you pay it to stop the calls. In CA, after 4 years, you cannot collect a debt EVEN if it belongs to you, so much for a 13 years old phantom account. Call them, make fun of them without giving any information. I told horseradish, I mean Standish
that he owes me $1 BILLION. How would he like to settle it?? And he was speechless. .Ask them for a $1 billion that is their burden of proof to show is invalid. Good luck and DO NOT GET INTIMIDATED

2007 This agency is the worst. They call several times a day. They have been state they want to talk about something submitted to them from Will County. I live in Dupage. They make it sound like a lawsuit. But, I have never had anything going in Will, never lived there, never anything. They do not seem to know that most of Naperville is in Dupage not will. I don't care if they send it to will. I did not know who these people were so I looked them up on the internet and found that they are just a collection agency. Well then no one from Will county would be sending them anything. They would be getting something from a credit card or something, but no one is in Will and I have never had any problems with any one from the county either.

2007 I have never had a problem with this company until recently. One of their reps called me and offered me a settlement on my account. He told me if I could make a payment that day of $701 he would break the remaining balance into 9 payments of $309 due the 20th of each month. On the first of each month a lady would call my home and cell to request payment. I would have to explain each time I can not make payment till 20th and first rep had told me that would be fine. I just made my last payment to them this month and called to check my balance. The lady I spoke with said I had to pay 12 payments of $309 not 9. When I started to ask about the arrangement I has setup she started yelling at me. She told me I should be grateful they settled in the first place and if I had paid my account like I was supposed to it would not have come to collections. She was rude and very disrespectful. I have worked for a collection agency for 2 years and if I ever spoke to someone like that I would be wrote up! She hung up on me so I called back and asked for a supervisor. He just told me I didn't understand their job and it was ok for her to talk to me that way. He in now way offered to try to resolve the situation, told me didn't care what payment I had originally set up. I still has an account balance and nothing he was going to do. This company is awful and should not be allowed to continue to lie to their consumers.

2007 Collector I would like to say a few words about capital management as i am a former employee. capital management services also known as cmsi or cms, is a borderline sweat shop. there are 1000 people crammed onto 1 floor. There is 1 elevator that is the only way to the 7th floor. (the floor capital management is located on at the exchange st office) collectors shuffle in every day at either 8am or 330 pm (to 33pm or 11pm) to meet their over over exhausted managers that have been there for 15 hours straight. the managers and collectors then get screamed at by a coked-up tj (office manager or vp or w/e) collectors are using dirty old un-sanitized phones and equipment and are crammed into rows. there is cocaine all over the bathroom floors and stalls in both the men's and women's bathrooms. this is an everyday thing. capital management is disgusting and so is anyone that works there. it is an office filled with drugs lies and so much other illegal activity. do not support tj's cocaine habit, do not send them a dime. and def. do not give them your bank information.

2007 Collector I worked for Capital Management Services for 2 years as a debt collector and made very good money. I was collecting $2,000 bonus checks monthly and was making a solid $14 an hour on top of that. But the things that go on there forced me to quit and seek another agency.. Where i am doing decent but not as good as it was there. The 1st time the company collected 10 million dollars in a month and every month after that.. The owners had huge parties with the managers in the back offices of the exchange st building. This involved very heavy drinking which caused some managers to go home early...but some others stayed and did talk offs while being very very drunk. Also...their managers are overworked and paid very well to compensate their missed time from their family. They all work between 60-70 hours a week at a minimum and are not allowed lunch breaks. They are screamed at by tj senft and the other vice presidents. This company is disgusting and do many illegal things to get money....thanks

February 23rd, 2010 JOHN IL

July 2008 I work in the same building as these yahoos...Thank God they got their own elevator so the rest of us decent folk don't have to risk our lives riding the elevator with them! I found out from folks who know (don't want to get anyone in trouble) that Capital Management has reduced the overtime hours and has stopped work on Sundays for the summer. Maybe they aren't collecting enough lately...

July 2008 This company calls me daily looking for my brother. During the first call I asked what this was about, they told me that he owes HSBC money on a credit card. I was amazed that they would disclose this. I refused to talk to them any further, but they keep calling and demanding information... I had a shouting match with a woman (I'm being generous here) named Anne... It's amazing how many time they have been sued...

July 2008 I have received a message from them today, as well as one being left at my parent's. I tried calling and was on hold forever. I finally hung up. As to this company, has anyone even looked at their website? Under the FAQs link, it's a joke. Take a gander and have a good laugh. It's obvious this is not a professional company. At this time, I am not sure what they are calling about and have no intention of giving them a chance of informing me over the phone. What happens if I never respond?

June 2008 CMS is quite frankly the wild wild west of Buffalo collection agencies. Their hiring practices are worse than any employer I've ever seen. I know of a manager who recruited 2 guys from a holding center after a night stay in jail for disorderly conduct. He came to work bragging about his newest "young bloods." I have worked there for about a year now, helping put myself through school. The things that go on there are unbelievable. It is more micro-managed than the Initech on Office Space, and all of upper-management is paid to yell and scream at people as if they were children. There is one Vice President in particular named "TJ", which is probably not his real name. Judging by the way he humiliates people all day long, he probably has to conceal his real identity. I am convinced this man has a raging crack addiction and have heard many rumors of this to be true. He literally runs around all day long insulting people who aren't on the phone or at their goal. Another manager once walked around selling painkillers out loud as if he had candy. The floor is full of people and he's offering drugs to anyone who wants them. Of course they were gone in minutes. The company does business with Chase Bank which is a prime client of theirs. And one of the more respectable ones in the industry. They have mandatory drug testing for all collectors who wish to collect on their behalf. It is the job of the various vice presidents and managers to stay on top of drug testing for this client. I know people who have worked for Chase since I've been there that still haven't taken a drug test. Because they would fail miserably. The managers will say "oh don't worry about it, we will give you more time, just keep hitting your number." You will overhear conversations amongst collectors on the floor about their loose sex lives, what drugs they did on the weekend, who they're sleeping with in the office, etc. It's just pathetic. Once such manager Nick M. openly brags about sleeping with the hottest girl in the office and he's a married...

May 2008 CMS first contacted us a couple of months ago, asking for my wife with a mechanical answering system. They left no name, just a number, calling it urgent. This went on, day after day, for two months. It was only at the start of April when the machine identified itself as Credit Management Services. We tried calling them several times, calling the toll-free number, but were left on hold for a long time each time. It was only when we finally did get through that we heard it was a small amount, but the person we talked to insisted that we give the information for payment. I promptly told her that we would deal with the original creditor, and hung up. A week later, we got another call, same person, insisting that we agreed to pay with a credit card, and basically demanding information about it. This person claimed they mailed something to us three times, and that was all the law was allowed, something I found out was not true, and that they could not mail us anything more. Since we received no mail from them, I told her (basically giving her a chance) to either mail us something or to stop bothering us. These people are relentless in their harassment, and they will not necessarily mail anything. If you get through, get them to agree to mail something, and, if they do, report them directly to the FTC. They are well on their way to knocking NCO off the top.

May 2008 Received a letter from these people regarding an alleged account with Resurgent Capitol Services, LP. (servicer of the account) stating they've been engaged by them to collect this alleged account. I've never heard of any of them. They show LVNV Funding as a current creditor. I sent them Certified request for Validation and never heard from them again. They must be connected to LVNV Funding somehow. Their number is 800-395-0571
Fax number 716 852-1620

May 2008 I have been working for CMS for 3yrs. It is the job I have every had. It is a growing business and the company is . To bad people don't realize the the Larkin Building charges us to park Also the casual day the money that is collected is . Like ect. say that CMS is the worst job in the world.

Our policy is we don't reveal your email, but if you want to say stuff like this against a company, we have to have a source in our files. We'll protect you, but un-signed emails don't usually get published.

March 2008 I worked at capital Management services for about 6months, this was one of the worst jobs i ever held in my life. for god sake i wasn't even able to go Pee in peace with out being yelled at about getting out of my seat! working an 8-9hr shift with a 45 min lunch and 15 min break..., where they don't even allow you enough time to consume your food. this job is a gimmick, i was told plenty of times that i had made my goal.. but never received a bonus check, because my payments got stolen by other collectors!! id say more but its to much to type this job sucks!! and if they call u don't pay them!!

2007 CMS insists on diving into your credit record then sending demand for payment letters (without verification statement or cease communications clause) well after debt is past statutory period. At least they now admit that they are debt collectors and not something else.

February 23rd, 2010 JOHN IL

September 2009 I can't believe it. These bottom feeders sent me a letter for an alleged debt from First Premier bankcard from 2000. They got this from Arrow Financial. Is this even collectable - it's way too old! What the hell is it going to take to clean the credit/collections industry up? This is nothing short of extortion. How in the hell to these A-holes get away with it? Because it's out of control and no one wants to do anything about it! 7 years on credit reports is crummy, it should be 3 MAX - At my rate, this will go on for the next 100 years as one CA will sell it to the next - this is NOT right and needs to be corrected!

September 2009 Just received the collection letter in the mail from Capital trying to collect on an old Sears account charged off way back in 1997. They say I owe over $18k. The balance was never anywhere near that. Since those days we have cleaned up our credit to the point of purchasing two residences, and enjoying o% financing plans on our vehicles etc. . I'm wondering if they stuck this back on my credit report as I have been receiving notices of rate increases and my credit card companies lowering my credit limits. If so, what should I do, especially since this activity will snowball and all together create an ever worsening credit score.

September 2009 I have been receiving calls from Capital Management for months. Each time, I have politely told them they have the wrong number, as no one by that name lives here. I suppose they don't believe me, as they keep calling and calling and CALLING! Yesterday they struck my last nerve! It probably didn't help that we're having a record heat wave... I answered the phone and went into my "you have the wrong number, no one by that name lives here, please stop calling us" routine, only to have the guy at the other end of the phone, talk OVER what I was saying. How rude! I found myself getting LOUDER and LOUDER to talk over him! I asked him to STOP HARASSING ME, YOU HAVE THE WRONG NUMBER! And..."Let me speak to your manager." He refused, so...I picked up a whistle I had on the counter and blew it as loudly as I could into the phone. I have to tell you, after months of these irritating calls from Capital Management, that felt pretty darn good! Then I hung up. The phone rang almost immediately, this time the caller i.d. gave a Buffalo NY # and didn't say "Capital Management" on it. But it was the same guy. He said, "I can't believe you did that!" I replied, "I can't believe you keep calling!" I asked again to speak to his manager and he refused, and started blathering at me again. I hung up. The phone rang again...."anonymous" calling. It was him, of course. This harassment continued for a good half an hour. In between the calls (which I wasn't answering, of course...not that it stopped them), I called Capital Management directly and asked to be put on their No Call List. I was told I would be...but as soon as I hung up from that call, Anonymous called again--and again--and again. ARRGHHH!!! I've filed a complaint with my state's attorney general. Not that I think it will do much good...

September 2009 These people call me at home, cell, work and my HR folks at work at all hours…early, late, 7 days a week. I never talk to them…I did leave a message a few weeks back to stop harassing me at work and the calls stopped for a while. This is about a debt that has not been paid on since 2001. I’m in S C. Is there anything I can do?

May 2009 After harassing phone calls at work from Capital Management I quit answering the phone when there number came up. They finally got tired of that so they threatened to send a fax to the Human Resource department on my voice mail. They did this last week. Human resources had the paper from them to verify my employment and who my boss was and how much I made. The name of the company was on the header. Is this illegal? Are they in violation? I told my company not to fax this back to them. They said they will not. This will tick them off. This has
not even gone to court and they are pulling this. Can I sue these jerks for this?

Capital Management pays out a lot of money in lawsuits. It is illegal for them to make your debt known to a third party. That fax may give you a free ticket to suing them. I am sending you to an excellent NACA attorney who can assist you and perhaps put some money in your pocket. The collectors working there are not too bright, many may have drug and alcohol problems. Call the attorney, make them pay.

April 2009 Hired by Original Collector to collect on a account I am behind on. They called asked for me and then a lady proceeded to be nice and tell me they had a financial hardship program they wanted to work out with me. She asked me if I refused to pay the account, I said no, then said she needed to calculate how much my monthly payment would be. Well she didn't return to the phone! A man did and he said he was a supervisor and started yelling at me saying I needed to borrow the money and I could settle the account for a lower amount. They are sneaky crooks! I should have known after seeing them on Dateline in their scam operation.

March 2009 Received a call from 877-211-9178, co called CM Services. Some little bitch wanting to know property address for filing a lien on a credit card that was last paid on in 2001. Tried to tell her she was too late, just went off trying to impress me in her Buffalo accent of my potential problems.

We edited your letter, liked the accent. They are Capital Management Services, Buffalo, NY. They have a bad reputation for threats, posing as someone they are not and using various scams to get money. Your state statute was four years, she is a little late. I am aware that their legal counsel is still paying off on claims so anyone dealing with their latest con should tape their calls, (where legal.) A good tape could (potentially) make it very easy for your consumer attorney (contact me for a referral) to negotiate a settlement, if warranted. As these collectors grow more desperate, so does the originality of their scam. Don\'t be fooled, a con is a con, all they want is to take your money. Stay away from CM Services and their lies, they are nothing more than chicken wings flopping in hot sauce, looking for a free ride!

January 2009 I was called today by my great aunt patty who is 95 yrs old and in a assisted living home. This company called her looking for me regarding a legal matter. I live in FL and she lives in NY. Sadly I have only met my great aunt about 4 times in my life, I am 29. I would never list her as a reference. Anyways, I called them and they blind transferred me to a supervisor Mr Young. He was rude, would not give me the name or account # of the credit card he was saying I owed. I asked that he send me verification. He refused. He kept demanding my credit card information to make payment. I of course refused. After being yelled at and belittled by him I hung up. I do not know what to do. I have credit problems and have been trying to correct them. I have been taken advantage before and given my card to a creditor that I thought I owed and was taken for all the money in my checking account. I had to change banks to get them to stop taking my money. I am going to look over my credit report I may owe this debt but I am scared to give them my credit info. Also the debt they say I owe is from a credit card opened in dec 2004 and last payment was dec 2007 and it has been delinquent for 36 months.

January 2009 Calls and a letter from CMS asking to collect on a debt that charged off in 2001. I live in CO, do I have any legal obligation on this?

NO! Your state statute has already run out, so has their right to report it in your credit files. We are receiving a number of complaints on Cap Management collectors, all are old, stale, out of statute debts. Be VERY careful about sending them money as some states allow that just one payment restarts the debt collection clock. Don't fall for the lies or the threats of a desperate debt collector. It's winter and they are in Buffalo, NY, do you think they could be a bit desperate? This agency appears to be hurting because they can't obtain 'fresh' paper, so expect the calls, threats and lies to increase dramatically. You do NOT legally owe a debt that is past your state statutes. If you need assistance, get in contact with us, save your money!

January 2009 I received a letter from them about an account with Elite Recovery Services. I called CMS three times in one evening to try and figure out what the heck is going on. Not once did they read me the mini miranda. Sounds like the Elite failure caused the portfolio to be sold to Capital.
vice presidents. This company is disgusting and do many illegal things to get money....thanks

February 23rd, 2010 JOHN IL

Typical of the Buffalo style CMS has an endless pool of potential employees to fill the chairs that feed their operations.

The newspaper stories extol the optimistic attitudes of owners, Jeffry Hauser and Larry Costa along with Patricia and Timothy Kraska of an ever growing business that needs only their talent and expertise to survive.

Emails and information from former employees suggest Capital Management Services is suffering from the same fate that most other Buffalo, NY debt collection organizations face in an unhappy work force, far reaching drug use and untrained, unprofessional management and work staff squeezing every minute they can out of their unprofessional collectors.

CMS, is suffering from too much growth too fast. The number of debt collectors in America is at an all time high, which has created a shortage of accounts to collect and a potential drought in areas like Buffalo, the debt collection capital of the world.

So if we use terms such as... ”Buffalo style collection practices’ to describe the actions of CMS employees and are told that drug use and criminal activity is on the increase, why should we even blink, isn’t that what the business in that area is expected to do?

If CMS has anything good going for them, it is the fact that they have an experienced and respected attorney in Patricia Cipriani. Her background and reputation may be saving Hauser a bundle in legal settlements. Don’t count on luck forever Jeffrey, your house is reported to be a mess and it needs a thorough cleaning.

Anyone dealing with Capital Management Services, Buffalo, NY be warned to take precautions, NEVER give a collector your banking or credit card information, tape ALL of their conversations and contact me for referral to attorneys. As long as they are making money, they will continue to pay off their law suits.

(402) 982-0771

February 10th, 2010 BOB Canada


To report suspected tax evasion, contact the office in your region (you may report the information anonymously):

Atlantic Region Informant Leads Centre

Tel.: 506-636-4657
Tel.: 1-888-674-1699 (toll free)
Fax: 506-636-5316

Atlantic Region Informant Leads Centre
Saint John Tax Services Office
126 Prince William Street
Saint John NB E2L 4H9

Hours of service: 8:15 a.m to 4:30 p.m. (local time).

Quebec Region Informant Leads Centre

Tel.: 1-866-896-6317 (toll free)
Fax: 450-926-7006

Quebec Region Informant Leads Centre
Montérégie-Rive-Sud Tax Services Office
3250 Lapinière Boulevard
Brossard QC J4Z 3T8

Hours of service: 8:15 a.m to 4:30 p.m. (local time).

Ontario Region Informant Leads Centre

Tel.: 905-984-4830
Tel.: 1-866-809-6841 (toll free)
Fax: 905-984-4829

Ontario Region Informant Leads Centre
St. Catharines Tax Services Office
32 Church Street
Post Office Box 3038
St. Catharines ON L2R 3B9

Hours of service: 8:15 a.m to 4:30 p.m. (local time).

Prairie Region Informant Leads Centre

Tel.: 1-866-453-0450 (toll free)
Fax: 204-984-6721

Prairie Region Informant Leads Centre
Winnipeg Tax Services Office
325 Broadway, 5th Floor
Post Office Box 1022
Winnipeg MB R3C 2W2

Hours of service: 8:15 a.m to 5:00 p.m. (local time).

Pacific Region Informant Leads Centre

Tel.: 1-866-846-3535 (toll free)
Fax: 250-470-5060

Pacific Region Informant Leads Centre
Southern Interior Tax Services Office
c/o Surrey Tax Centre
9755 King George Highway
Surrey BC V3T 5E1

Hours of service: 8:15 a.m to 4:30 p.m. (local time).

February 9th, 2010 Andy BC Canada

Another call from "Erica at Credit Card Services" with an offer to lower my credit card interest rates. She has a much more pleasant voice than Kami or Rachel. ;-)

Having said that, these calls are still very annoying. As others have mentioned, pressing "2" to be removed from their calling database does nothing, and pressing "1" to complain to a live agent usually results in abuse. As a result, I'm now blocking these calls. It's apparent that neither the Canadian or U.S. DNC registries are able to touch these vermin.

February 9th, 2010 Amber BC Canada

Very abusive telemarketer - they have called numerous times in the last couple of weeks, and each time I have selected "2" to have my number removed from the list. This time I pressed "1" to emphasize that I would like to remove my number. When I pressed "1" I got a man who asked if I had pressed "1" to hear about how to lower my interest rates. I said "yes", and then I said that I had pressed "2" previously and could they please remove my name from their list. He then launched into a verbal attack, stating that I had just "lied" to him and that I hadn't pressed 1 to try to lower my interest rate. He totally attacked me! He called me a few choice names, called me a liar a couple more times and when I finally blew up and told him he was being an asshole, he slammed the phone down. How is it at all acceptable that these companies can continue to call me in my own home and I can't do a thing about it. When I try to civilly ask once again to be removed, I get yelled at and attacked??? This is not right! Who can I report this to?

February 9th, 2010 zach ON Canada

Anyone here got call from "1-929-200-9110" or "1-929-200-5110" before.
seem they keep changing their phone carrier to continue their scam.

February 9th, 2010 prince george BC Canada

Recorded message says to press "2" to remove from calling list.

February 8th, 2010 not available Canada

Credit Card Services trying to solicit my credit card information over the phone.

February 6th, 2010 Fed UP ON Canada

After dozens of calls, I got a whistle. Ask to speak to one of their reps (con artists) and then blast them!!!!! Air horns are even better!

February 6th, 2010 Ben ON Canada

Got a call, all redit card stuff. Next time I will answer instead of allowing a message. I have this wishtle I can blow into the phone, it will likely deafen the prock.

February 5th, 2010 K ON Canada

I'm getting called daily from this number.....sometimes twice a day. I have pressed 2 to be removed more times than I care to remember. I pressed 1 to talk to a live person and was told the calls wouldn't stop until I tried their "services". The angry woman I spoke with also informed me that she knows where I live. Nice.

February 5th, 2010 Wade VA

called by 402-982-0771...sounded like a recording for "This is card services". I hung up at that point.

February 4th, 2010 C AZ

Lower Mortgage Interest

February 4th, 2010 Berny ON Canada

Taped message about reducing my credit card interest.

February 4th, 2010 Victoria BC Canada

Automated voice telling me she was calling about my Visa, MC, etc. credit card.

(716) 871-9050

February 4th, 2010 Randell

My phone rang and I went to answer but the caller I.D. showed unknown so I didn't answer.

(402) 982-0771

February 4th, 2010 M Smith ON Canada

Credit card scam. Anyone gullible enough to actually give these criminals personal info, is just asking for trouble. I feel sorry for elderly folk who come from a time and generation of trust. How the world has changed. Do these guys really think that "life" wont catch up with them. Karma my friends... karma. It's comin' for ya.

February 3rd, 2010 lmcjipo QC Canada

I got a call from them in the afternoon today. It was an automated voice telling me about saving interest on my credit cards. I have since blocked their number.

February 3rd, 2010 Joan AB Canada

When I called this number back the voice message answers "If you do not wish to receive our special promotions please press 1 to be placed on our do not call list".

January 11th, 2010 LarryE IL

How can the authorities let this go on for so long. Are they waiting for someone to have their identity stolen and have their lives destroyed?

December 22nd, 2009 Matt Bieneman MD

It was a scammer trying to get credit card numbers. Said it was "Heather" from "Account Services" and that I could press "1" to lower my interest rates. I pressed "1". A female voice came on and verified that it was "Account Services" and that they "work for Visa and MasterCard". I asked them for their address and they immediately hung up the phone. It was very obvious from the start that this is a scam. I find it hard to imagine that anyone would fall for this, but I guess that there must be enough really stupid people out there. They probably only need a 0.1% response rate in order to steal a lot of money.

(716) 871-9050

November 12th, 2009 Matt Bieneman MD

Answered the phone. The caller claims to be "Capital Management". He refused to give any other information. This is obviously some kind of scam. The caller sounded like a complete idiot, as befitting a criminal. (Most criminals turn to crime because they are too stupid to get regular jobs.)

November 6th, 2009 Matt Bieneman MD

Says "Hello" and then some name I never heard of. Says must call back regarding "an important business matter" and claims to be "Capital Management Services". This is obviously some kind of scam. If it were a debt collector, as the comments below imply, then they would be calling people with debts, not placing cold calls to random numbers. That would be totally idiotic.

(402) 982-0771

November 4th, 2009 Villhelm AZ

The caller leaves a message stating, "There is no problem with your credit card at this time, but call us IMMEDIATELY to negotiate a lower rate.".
My caller ID has reported this call with the same identical message and the same voice from various phone numbers with area codes in Nebraska, Maine, Florida and a few others that I cannot recall.
Reporting them to the Do Not Call Registry will accomplish nothing because they simply resurface with another number from another location.
These parasites are the lowest form of life on the planet, just sucking up oxygen that decent people could be breathing.
The solution is simple enough. If you don't recognize the number on your caller ID, don't answer. They don't deserve one second of your time.

(716) 871-9050

October 30th, 2009 Annoyed HI

Inherited my cell phone number from a previous person and now get HIS debt collection calls. They somehow even manage to make a call look as if it is coming from "0". Some days it's one area code in one state then the next it's a different area code from a different state. Sometimes it's "PRIVATE". So, I just don't answer calls from anyone I don't know (not in my address book). I will soon turn in this phone and change the number.

(402) 982-0771

October 28th, 2009 on the DNC List AZ

Heard sound on the line- clink- then busy line sound.

(406) 268-4084

October 23rd, 2009 Dan NJ

Manhattan Club timeshare in NYC.

(402) 982-0771

October 13th, 2009 weary FL

This criminal enterprise calls with their phony offers.

(716) 871-9050

September 16th, 2009 Rachael CA

Same old story. These people keep calling multiple times per day to collect a debt regarding someone my husband and I don't even know! We've told them repeatedly that they've got the wrong number, but they still keep calling. We've complained to our state attorney general's office regarding the calls, and they have us keeping a log of the calls, but nothing is being done to stop the harassment. Collection agencies are protected by FEDERAL LAW from local law enforcement charging them with telephone harassment.

(406) 268-4084

September 12th, 2009 david

this was DirectTV repair/service callback

(716) 871-9050

August 19th, 2009 Alice CA

Capital Management Services, collection agency, calls at all hours of the day -- earliest call was 7:15AM which is illegal. The worst part is that the debt doesn't even belong to me or my husband! We don't even know the person they're calling about! We tell them every time, and they STILL keep calling us.

August 13th, 2009 rou

Just more FUCKING ASSHOLES Give it up you freaks.Have a nice day

(402) 982-0771

August 3rd, 2009 BC MD

complaints.donotcall.gov FTC has a complaint form online for you to fill out

July 30th, 2009 j nelson MS

Woman left message on my answer machine saying no problems with my credit card but this was the last time they would notify me(I WISH) about reducing my rate. Why don't these skanks get a life and get out of mine? Hey AT&T, are you listening here. Am tired of paying huge phone bills for nutties playing on my phone. Get off of your ATT ass and do something NOW>

July 27th, 2009 BronMorgan

I received my first call from these people today. I wasn't home at the time so they left a message. Thought it was odd to be offering 6.9% interest rate on my credit card so I had to look this number up. Glad I did. I have more than one credit card and there are three adults living in my home. They never asked for a specific person nor did they mention which credit card or leave an 800 number for me to call them back if I was interested in accepting the offer????????

July 25th, 2009 anonymous 2

hung up when answered

July 24th, 2009 Rossi KS

Call came from Nebraska to Kansas at 16:45 on 7-23-09. Call not answered and no message left.

Other sites advise this is the lower your credit card rate scam. Dump them.

July 22nd, 2009 Sick of scams TX

These people are scam artists looking to get your credit card number.
Don't answer, hang up, or tell them to go F**k off.

July 21st, 2009 Anonymous MO

Same as everyone else - same credit card scammer. :( Have to call the FTC to get anyone to look into it.

July 21st, 2009 Anonymous IL

Caller ID: Card Services/402-982-0771
Company: "Account Services"
Date: 07/21/09 9:32 a.m. CDT

I answered intentionally.

Got a spiel from Account Services calling me about my credit card, about final notice of eligibility for a 6.9% credit card rate.

NOTE: Given my recent Chapter 7 bankruptcy I do *not* have a single credit card and there is no way I would be offered a low rate, if I had one!

I specifically selected "1" to get a live person.

The young female indicated that (she or her firm?) represented Visa, Mastercard, ... I interrupted to ask her what the name of the company was that paid her. She started to say Visa, Mastercard again and I indicated that she was lying, that those are two separate companies.

I again asked for the name of her company, because my number was on the Do Not Call list and the call was fraudulent, so I would be reporting the call to the authorities.

She quickly hung up.

So, since the "authorities" don't seem to care, I am reporting my information to the consumers.

To get a low rate on a credit card, all personal information would be required. Are these phone calls PHISHING for identity theft?


July 21st, 2009 LM

The problem is, once you press the number to put yourself on their "Do Not Call List," they just block the number when they call, so that the caller ID shows "Unavailable."

July 18th, 2009 Ken

Check out the Citistream site


July 15th, 2009 John IL

This is a criminal organization stealing credit card numbers through various forms of trickery... lowering interest rates, extending your auto warranty, etc.

Since I know they're criminals, I have no problem hitting "1" and then telling the live operator to go fuck him or herself before hanging up. I'm sure you all can think of even better ways to let out your frustrations on them. However, keep in mind that being nice and politely asking them to remove you from their list will cause them to cuss you out before they hang up on you.... like I said before... these assholes are hardcore CRIMINALS looking to scam you.

I do not believe the 804-234-9010 phone number is fake or caller-id spoofed since when you dial it, you'll get prompted to remove yourself from the list. Don't do it, they'll call you even more. It seems they recently added a new number today, 402-982-0771, so now I'm getting similar calls from both.

I report EVERY single one of these ILLEGAL calls to both of these websites. Everyone here should do the same and with enough complaints, they will get shut down and prosecuted.



July 15th, 2009 carol

i am getting a call from this # too,i called my credit card & they have me on a no call list. so it is not from mastercard, what # do u use to block a # from calling? this # has me on a certian time a day, every day.

July 14th, 2009 timbo PA

Please KEEP REPORTING these calls to your States Attorney General, here is his response to my constant complaints:

"My office is attempting to identify this company and the source of these calls. Often times these sorts of telemarketers block the number or provide false information using specific technology to mask their identity. We will continue to work with the information that we have received and other tools that we have available to identify and stop these calls. We appreciate you taking the time to help us in out efforts".
My advice (timbo) is to keep reporting the name, number, and caller ID to your Attorney General's office. I have reported EVERY call of this nature to DoNotCall.gov and instead, they seem to be increasing. The last time an Indian/Pakistani voice told me he worked for MASTERCARD, and provided me, without asking, a callback number of 1-800-VISA911 (I'm not kidding, VISA911 for MASTERCARD). I informed both VISA and MASTERCARD (I have both), and will continue to file complaints until somebody gets tired of hearing from me and finally does something about these scams.

July 14th, 2009 James Bond CA

Obviously, I'm on NDC registry. Grrrr. More crap. 1st time caller for me. oh Ho!!! Just got their vmail. This is the same recording that I've received last several days (about 1/day, but different caller IDs...)

"...as low as just 6.9%. Your eligibility expires shortly, so please consider this your final notice. Please press '1' now, on your phone, to speak with a LIVE operator and lower your interest rates. Or, press '2' to discontinue further notices. THANK YOU, and have a great day!"

hate these guys!!! It's the same source!!!

July 13th, 2009 cathy

Call number 4 just today....pressed 1 told man who answered that I know this is a scam and have reported it and told him NOT to call back. We'll see......

July 13th, 2009 cathy

The above number has called 3 X just today. The last time I hit 1 and spoke to a woman with a spanish based accent. Told her I know this is a scam and to stop calling. Several weeks ago the same scenario except when I spoke to a "live" person, and told her I wanted to be put on the "do not call list" she said, and I quote "you should have said so in the beginning you f--king b--ch." I don't shock too easily so my retort was appropriate to the situation....my grandchildren would be shocked. Have to keep a sense of humor but this is beginning to be invasive to our lives. Please forward this note to the appropriate people.

July 13th, 2009 Lu UT

These people called me and I pressed 2, on several different occasions, to get them to put me on their do not call list. They kept calling...I finally pressed 1 and confronted the woman on the phone. I told her this is a scam and what do I need to do to get her to stop calling me. She said, "get the f**k off my phone", then she hung up. They stopped for about six months. Of course, now they are calling again...but still a nice break lol! Guess it's time to press 1 again!!!

July 13th, 2009 Ann Bruno

A man in a very thick foreign accent told my husband he was paying 9% on his Visa card. He
told him he was not paying 9%, nor would he ever pay 9% and they hung up.

July 11th, 2009 Brian VA

Another "Lower your Interest rates" call.
What happened to the Do Not Call list???

July 11th, 2009 Adam MD

A call about credit card card rate reduction service. Reported to the FCC.

July 9th, 2009 Arizona AZ

HEY TeXaS. you might have a problem with the complaints on these numbers. You`re right on one point, for sure file a complaint, but I like knowing what others have to say and what experiences the others are having and what trouble they are having too.So me personally I use these for personal information, so if you don`t like it,go away !!! Or in our Arizona words, DRY up and blow away.

July 8th, 2009 Resident NY

We have exactly the same message recorded here in Southern New England which Mister "Disgusted in TX" transcribed, though as usual with these things it began ahead of the recorder. The female sing-song voice is new to us but the tactics are well known. See reports on origination numbers 4070009821 and 9042594351 for similar stories.

Note the seeded terms "urgent", "eligibility", "expires", and "final notice", meant to create anxiety and possibly fool you into thinking this is official bank business and not a sales pitch. Oh, and how can this be a "final notice", as "Maryland" has noted, if they need to be told explicitly never to call again? Answer: They hope you have a soft gullible head and don't realize you can call a creditor's customer service rep without their dubious "help" and conduct your own rate negotiation.

July 8th, 2009 Disgusted in TX

I'm almost as disgusted with some of the people who post here as with the telemarketers they whine about.


We're all getting these calls. Big deal. What more of you (I'm already doing it.) need to do is track down the scumbags, post useful information here -- and then file suit. Unfortunately, in this instance, I was not able to press 1, so I'm not able to contribute, either. However -- WHEN (not if) I get information -- I will come back and post an update. I have taken many of these people to court, and have collected tens of thousands of dollars.

YOU can do it, too.

Or, if you don't want to do that, you can actually answer your phone once in a while instead of hiding like cowards (Yes, at times I am cowardly, too.) and talk to the jerks -- act interested -- and get real information about the companies so that folks who are working to actually make a difference can get a hand from you.

Here's the exact message which was left:
"Hello, this is Heather at account services, and we're calling in reference to your current credit card accounts. There is no problem currently with your accounts. It is urgent, however, that you contact us concerning your eligibility for lowering your interest rates to as little as 6.9 percent. Your eligibility expires shortly so please consider this your final notice. Please press one now on your phone to speak with a live operator and lower your interest rates. Or press two to discontinue further notices. Thank you and have a great day."

July 8th, 2009 J

Message on voicemail for lowering credit card to 6%; press '1' to receive information, press '2' if you don't want to receive any more calls for this or other promotionals; this was my final notice.
Shouldn't have bothered trying to find out anything - a scam is a scam is a scam!
Anyway, when I called the number, pressed '1' got dial tone; called second time, pressed '2' got dial tone. Called 3rd time, pressed '0' got dial tone. This is odd. Nothing produced an answer as to who this call came from, however, upon searching the Net I was able to determined that the number 'supposedly' belong to Citistream Communications, Inc. Could this be part of CitiCorp, aka CitiBank?
I'll be filing a complaint with FCC for fraud via communication device.

July 7th, 2009 Maryland MD

Gotta love the illogic. As soon as I saw "Card Services" on Caller-ID, I knew it would be a scam, so I let it go to voicemail. Cheery recorded female voice says it's my "final notice" to lower my interest rate, blah blah blah. Then "Press 1 to speak to a representative, press 2 to stop receiving notices." I already know from experience that pressing 2 does nothing--but why should I need to press 2 anyway if this was my "final notice"? Doesn't that mean I already should receive no further notices, even without pressing 2?


July 6th, 2009 Cathy Robinson GA

Offered to lower my current interest rate to 6.9% on all Visa and MC. cards due to my pay on time record
Requested card numbers but did have a lot of personal info too

July 4th, 2009 NICK


July 2nd, 2009 Joyce

This call came in while I wasn't home. The computerized voice left a message stating this was their last attempt to offer me a chance to lower my rate. It was also their first attempt, as far as I know. Sounded fishy to me and after reading these posts, I certainly won't be calling them to find out more!

July 1st, 2009 anon

Do what I do when I start getting these calls - I turn off my answering machine during the day when I'm not home. I'm not there to hear it ring and they (and/or the computer!) soon get tired of never getting an answer and move on. In the evening I turn it back on but I NEVER answer the phone when it's a number I don't recognize. They can call me 'til the cows come home, but their call is never getting answered. In the last 5 days I've gotten several calls (from 2 different numbers) with this same scam - lower your credit card rate - which I found out by checking this site which I LOVE. A big THANK YOU to whoever did this site! Not only that, I don't HAVE any credit cards! A big thank you to the inventor of Caller ID as well! ;o)

July 1st, 2009 Boston PA

Some sort of scam. The recording sounds real at first. When I actually got a person on the line and asked a few pointed questions I was hung up on. I have received this call on at least four occassions; filed complaint with FCC.

Caller ID: 402-982-0771
Caller: Card Services

June 29th, 2009 AGENT PA

They want to reduce my interest rates? On what? I don't have any outstanding credit cards out there to lower interest rate. Another scam artist at work. I hope they read these statements. What you people need to do beside threatening them with DNC jargon, is to tell them to see what the public thinks of them on this site of "Who Called us!" They need to see how scummy they really are. Getting calls at 0300 or any O dark thirty in the dark is real low duty here. Don't try to be nice here at this hour.Make them hear what you feel. They are getting paid to solicit, so let's solicit them to what we really feel.

June 29th, 2009 Julianne MA

called us on 6/29 @ 10:20am Eastern Time

June 28th, 2009 New View NC

To report this fraud, contact the Attorney General in Nebraska. Please
keep a record of calls by date and time. If the harassment continues, here's
the information you need to forward your data for getting the scam stopped:
by e-mail send your data to: NEDOJ@ago.ne.gov

By mail, write to Nebraska Department of Justice, Jon Bruning, Attorney General
Consumer Protection Divison
2115 State Capitol Bldg.
Lincoln, Nebraska 68509

June 28th, 2009 New View NC

I am recording the date and time of all calls from 402-982-0771 and
will compile my list after I've had enough of this nonsense. My data
will be sent to the Attorney General in the state in which these calls
originate. Another choice is to report the calls to the police in
the area where these calls are made. They represent themselves as
card services.

That's about the only reliable way I know to stop this intrusion into
your home. It is obviously a scam.

June 27th, 2009 someone

do not answer the phone

i hope they roast in hell

June 24th, 2009 deb CT

June 24, 09 @ 5:47 pm, I received a call from (402)982-0771, stating they were from Card Services and they could lower my rate as low as 6 % if I just press 1..... I hung up

June 24th, 2009 SC phone SC

Call from 402-982-0771. There was no one (dead air) on the line.
Caller: Caller id maybe being forged.
From Citistream website



Do not give out any information to whoever calls from this number. Most definitely they are frauds.

June 24th, 2009 greenman GA

"Heather" calling from "Credit Card Services" - This is a credit pirate. They try to convince you to switch your debt burden from a more reputable credit company (if there can be such a thing) to them so they can jack up the APR and charge you for every little thing. No there is nothing you can do about them calling you at 3:30 in the morning. Nobody is paid to enforce federal mandates against it. For that reason, they apparently don't feel bound to adhere to the federal do-not-call list.

When I called the number back, I got an auto-reply. "Thank you for calling back. I you are not interested in receiving future calls regarding our special promotions and would like to be placed on our do-not-call list, please press 1. Please allow up to 72 hours to have your number removed from our preferred marketing list. Thank you and have a nice day." It said this three times and hung up. When I called back again and pressed 1, it said 'Thank you.'

Credit piracy of this sort should be illegal.

June 24th, 2009 Kim

Message said that "I called" about lowering my credit card rate. I never called anyone.

June 20th, 2009 P.O. FL

Forget the DNCList, use the FCC's page, they have more bite, takes a few minutes and then the assign you a case number, you get the doc in the mail a few weeks later, if you get a few. File a claim in court and make them pay for wasting your time. here is the web site, make sure you use https.

June 19th, 2009 Tina WV

They called and spoke to my 11 year old daughter. She repeatedly stated "My mom's not home"... but they would not shut up. She finally just hung up.

June 18th, 2009 Russell

They are calling to tell my Wife her card is ok, (She don't have a Card ? ) We have a Blocked Phone Number? Sharks are out for New blood !!

June 15th, 2009 Roy VA

Firm called June 15 @ 13:10 with recorded message to punch 1 to lower cc rate. I did so and a male with possibly Russian or middle wastern accent asked whether I wanted to lower my rate. I told him he was violating Federal law by calling me as I am on the Do Not Call List and that I was going to report him to the FTC. He apologized and stated his firm is having problems with its computer. I then reported the incident to the FTC, which everyone should do...www.ftc.gov It takes 2 minutes and is very easy. After I filed complaint FTC advised it accepted my complaint.

(716) 871-9050

June 15th, 2009 Jen

This company keeps calling our employment looking for an employee's husband. We have called several times asking for the calls to stop but the person "Trina" is very rude. She cursed at us several times using every word imaginable. She was just DISRESPECTFUL!

(402) 982-0771

June 12th, 2009 Russell NC

Took a day off to relax and this phone # shows up. I never answer Unknown Name calls and they did not leave a message. I'll also be reporting this to the DNC list.

June 9th, 2009 Dan OH

We are getting their stupid calls about once a month. They deliberately try to sound like your existing credit card has security problems. I was on a call with a friend these jerks called, I put her on hold to see what was going on. Of course it turned out to be this scam and when I told how annoying it is, she she told me what the CID displayed and said she gets harassed by them constantly. She too is on the DCL and has tried countless times simply hitting the "2" to be taken off their list.

If they are being such a nuisance to so many people, how can it be that they are leaving no tracks? And I would think they could not help but leave tracks since they are such scum sucking bottom dwellers.