About | Join | Sign in

Who Called Us

The phone is ringing, and I don't recognize the number,
All Caller ID says is, "NAME UNAVAILABLE".
Please help me figure out who is calling and what they want



mason oh | Mason OH | MASON OH | Mason OH |

masonoh calls from 15 phone numbers:

513-459-3626 513-573-7978 513-573-8028 513-573-8031 513-573-8717 513-573-8739 513-701-5914 513-754-9822 513-754-9837 513-754-9841 513-754-9852 513-754-9863 513-754-9874 513-770-8285 727-556-5772


(513) 573-8028

January 13th, 2014 juan FL

its Macy's dept store

(513) 754-9822

January 9th, 2014 Mary Jane FL

Macy's has apparently hired this unscrupulous and totally inappropriate call center to harass their customers who use Macy's charge cards. Most of the time, they hang up before my phone answering message even comes on. This morning, I picked up to dead silence, and said, hello hello hello, no answer, so I hung up. A few minutes ago, I was about to hang up when a female voice that I could barely hear said something like "We have a very important call for you. Hang on for the next representative." Not knowing who it was, and knowing that getting people to stand in queue on hold enables hacking, I said NO emphatically and hung up. Because of this outfit, I filed a complaint with the FCC and got them to talk to me and STOP. I hadn't used the card at all until we were going on a long trip and badly needed new luggage. I was "pulled" into the store by a great price, ended up buying a better product, and apparently my husband hasn't paid the bill yet. Since it was bought the end of November, and we were away for the first half of December, I guess it slipped by him. I can't wait to pay their damned bill and end my relationship with this bizarre company, which was once a proud lead of American retailing. It's disgusting what we have become as a country whose companies offshares everything and uses their profits not to employ or benefit Americans, but onl pads the heavy pockets of the 1%.

(513) 754-9874

December 19th, 2013 Micheline QC Canada

They called me saying they were Macys credit and wanted a payment. I called Macys, they use toll free numbers. DO NOT GIVE ANY INFORMATION TO THESE PEOPLE

December 17th, 2013 Harold NJ

This is Macy's / Bloomingdales credit department. They call almost daily. They are absolutely relentless, but never leave a message.

(513) 573-8717

December 1st, 2013 cawfie NJ

obama pollster

(513) 754-9874

November 23rd, 2013 AP Sweden

Macy's Inc. debt collector

(513) 754-9837

November 13th, 2013 Oliver Street MA

I have no Macy's card, and don't shop there. Voice calls every few hours to an iPad (SMS text /Internet , no voice). Plainly this is ID theft scam pretending to be a commonly held CC with a weak fraud department. DO NOT ACCEPT CALLS. DO NOT RETURN CALLS FROM ANYONE TO A NUMBER THEY GAVE YOU. If you have a Macy's account call the number on the back of your card, or visit a local store in person to discuss your credit account.

November 12th, 2013 Geo CA

I do not have a credit card with Macy's

(513) 573-8739

November 5th, 2013 Creditcard MD

I called the number and it was indeed Macy's. They never leave a message when they call and when I called them I found out who it was.

(727) 556-5772

October 28th, 2013 MISS FART NY


(513) 573-8031

October 3rd, 2013 FBI VA

Received several calls from 513-573-8031 at or around the SAME Time every morning – usually @ 8:05 AM with Caller ID as 'Unknown Name'. I don't answer calls from numbers I don't recognize. If the call is important or legit, the caller would leave a message. This caller will leave no message . . . or hangs-up before going to voice-mail. This is annoying and unwanted RoboCall / Telemarketer that could possibly be involved Interstate Fraud (via communication/electronic device).
Reverse look-up of phone origins: Telemarketer from Midford, OH

October 2nd, 2013 Gabrielle DE

These guys are relentless! I paid about $10 short by mistake (but paid customary amount and on time) they have called twice a day every day this month. I tell them it is paid and not to call - they still call. I don't recommend using Macy's card. They didn't usually terrorize people, if you were late they just added it to the next bill!

(513) 573-7978

September 15th, 2013 jane CA

9-13-13 CALL HAN UP

(727) 556-5772

September 8th, 2013 S. OH

Rec'd too calls on my caller ID to count. Finally answered the phone and the woman on the other end claimed to be representing Macy's asking me if I would be paying the minimum amount due on my current bill due in 7 days. Will be canceling my Macy's account tomorrow.

(513) 754-9841

September 6th, 2013 RY FL

Received 2 calls from them this morning at 8:10. No message left. 800notes says this is Macy's collections. Do not have any Macy accounts. Blocked their number. I would never answer any call from any CID of "UNKNOWN NAME".

(513) 573-8717

August 10th, 2013 Rob TX

Nothing on the phone. Sometimes can only hear breathing.

August 8th, 2013 Judy AZ

I keep getting these calls all of a sudden from Mason Ohio. They never leave a message, but they call several times a day.

(513) 573-8031

August 1st, 2013 nancy CA


(513) 573-7978

July 25th, 2013 Lori HI

It's Macy's collections. Their call center is in India and the people are EXTREMELY rude! They started calling only 2 days after I inadvertently missed a payment, 5x a day when I was at work, and they don't leave a message. I finally took one of the calls and asked them to call me later, after work and they would not let me go even though I told them they were going to get me fired. Had to hang up on them.

(513) 573-8028

July 1st, 2013 jess NJ

Added to my block list... very simple solution for repeated unwanted calls :)

(513) 754-9822

June 28th, 2013 Cuba NY

It's Macy's calling about billing.

(727) 556-5772

June 23rd, 2013 Annoynmous SC

Margareth We are filing a complaint against this department from the corporate office

June 16th, 2013 Jenn OR

Bill collectors can only leave 2 msgs a day so if they don't leave a msg and you don't answer that's the same as "no contact" so then they can call you as many times as they want.Also if they have all your info to sue you for whatever debt, and you do answer they can use that as conformation that you are you and sue you faster without even trying to collect. also if you have hour first and last name on your voicemail that too can be used to confirm identity. My advice never answer and use the automated voicemail.

(513) 754-9822

April 22nd, 2013 Bride IN

Got a call from this number and did not pick up, they left a message. Since are doing our wedding registry from Macy, it actually turned our to be the woman who helped us with our registry from an Indianapolis Macys. I don't know if they have one number for multiple issues, but at least this time it was a real call. She did, however, try to get me to sign up for a Macy's card, which might explain why she was using that number.

(513) 573-8717

April 16th, 2013 WP7WhoCalledMe TX

(513) 754-9863

April 14th, 2013 HM MI

Did not leave a message.

April 11th, 2013 Ross

Please re-program your fax to stop calling 10 times per day, thanks

(513) 573-7978

April 3rd, 2013 Teresa NJ

I called the number back and whoever answered mentioned "macys". I did not speak to that person.. 1/2 hour later another call came I answered and a woman was looking for my son. I asked if i could take a message, she said she would call later...

(513) 754-9852

March 1st, 2013 Anonymous CA

This person keeps spamming us every day and has not stopped. Very annoying!!!

February 24th, 2013 Jodi TX

I don't answer unknown numbers. They did not leave a message

(513) 573-8031

February 22nd, 2013 susan NJ

I cannot believe that someone from this number calls at least 6 times daily... and when I do pick up.... no one is there. This should be against the law.

(513) 754-9837

February 13th, 2013 Angie ME

It's a Macy's call. The number is Ohio but the calls are routed to a call center in India if you pick up or call back to find out who it was. They call even if you are a few says late on your payment.

(513) 573-8739

February 6th, 2013 Kish u IDIOT NY

WoW I think I've found the dumbest person on the planet... Kish! This is not Macy's, its a scam you dumba$$!!

(513) 754-9863

February 5th, 2013 k IA

I received a call from this number this morning....who is it? I dont have a Macy's card or even shop there.

(513) 754-9852

January 10th, 2013 goodrzy CT

Called several times. Didn't leave message. Hung up when answered phone.

(513) 573-8028

January 7th, 2013 Andy TX

Calls in won't leave message.

(513) 754-9874

December 10th, 2012 Gilforeth TX

Did not answer

(513) 754-9852

December 7th, 2012 Sarge

The number is most likely Macy's MCC calling about a delinquent account or some form of automated advertising message.

(727) 556-5772

November 28th, 2012 Viet MD

Bloomingdales/Macys credit

(513) 754-9863

November 11th, 2012 Heather PA

I contiue to get calls from the obove number its very annoying. How do u block this number or have it stopped!

(513) 754-9837

November 9th, 2012 Chris MA

I forgot to make a payment so they call. It's legit

(513) 573-7978

November 8th, 2012 Tra MA

Its Macys Credit Services supposenly

November 8th, 2012 John IN

They have called me at least 4 times a day for the last couple of days. i answered once and took a second hello before they responded. they had my name, which i said was not me :). I asked what they were inquiring about, and she responded that they had a "business opportunity". yeah, no thanks! but still calling.

November 6th, 2012 Randy TX

They call and DO NOT leave a MSG, How RUDE.

(513) 573-8028

October 20th, 2012 Angie OR

This is the worst attempt at customer service in existence. Leave a message or leave me alone. My cell number is also my work number. Being inundated with calls = me blocking the number. Leave a message, send a letter, send an email. Stupid policy. Change it. Use your brains.

October 16th, 2012 unknown NY

This is from Macy's Department Store

(513) 754-9852

October 6th, 2012 Licha TX

They call about 8 times a day and caller ID says unknown caller. I want to know where are they caller from and what do they want.

(513) 573-8739

October 4th, 2012 Resident47 RI

Kish, if you're done throwing tantrums and browbeating comments from three and four years ago, let's do examine what you're shilling for. MCCS, ostensibly an original creditor, has a complaint trail a mile long for collection practices which rival that of the worst third party lawbreakers. Meanwhile Macy's parent Federated Department Stores has some weirdly incestuous relationship with Citi Group. The confusion is understandable. This is something I last wrote about in March 2011.

(7275565492) whocalled.us

Those who live in enlightened states with collection laws that apply to original creditors should not hesitate to learn their rights and sue MCCS into submission when necessary. It should also never be taken on faith that the business name one hears or sees is genuine. If a third party collector apes MCCS or MCCS pretends to be what it's not, federal law (FDCPA) then applies.

Official-type material on US federal collection law:

October 4th, 2012 kish

You guys are all stupid!!!! This is not a collection agency calling you, this is Macy's Corporate Credit.

October 4th, 2012 kish

Patricia, the bank that is identified is FDS (Federate Department Stores) Macy's and Bloomingdales, you are stupid!!!!!

October 4th, 2012 kish

apathetic you are an idiot!

October 4th, 2012 kish

You are all stupid!!!! Macy's corporate collections is handling collections for Macy's is Macy's. If you were responsible enough to pay your bills, Corporate Collections would not be calling. You guys are a bunch of irresponsible ideots!!!!!

(513) 754-9837

September 21st, 2012 Jane NY

Macy's Credit Services

September 17th, 2012 Mary DE

I get these calls every day at least 6 times. There is no message ever left. I do not owe any money to Macy's. Should I be reporting this number to someone??

(513) 573-7978

September 5th, 2012 annoyed MO

They called 3 times yesterday,& so far once today at 8:48 AM. No message.

(727) 556-5772

September 3rd, 2012 Craig NC

Dont get irate just faxulate with a faxulator. See www.faxulator.com

September 3rd, 2012 disgusted FL

They call my house constantly. Weekends, sometimes 6 times a day and at night even after 9pm I refuse to answer my phone unless I know who it is..... Maybe I should answer it the next time. If it is Macy's they would have no reason to call me. I guess being on a "no call" list means nothing!

(513) 754-9841

August 27th, 2012 Chris MA

Def Macy's Collection dept...was two days late for the min $25 payment and called six times in one day while I was out. Thanks Macys for outsourcing your collection to some foreign country as well...

(513) 754-9874

August 23rd, 2012 Sarah FL

This number calls umpteen times a day, never leaves a messege... blah

(513) 754-9822

July 21st, 2012 Linda PA

Call several times a day, no message ever left

(513) 573-7978

July 17th, 2012 Nicole TX

They call no stop throughout the day! HELLO People do work you know. If I don't answer then don't call back the same day at least not multiple times. And if you can't leave a voice mail don't think I will call you back. If its really important then it called VOICE MAIL. At least then I would know who was calling. I sure ain't calling back to a random number out of state on top of it when I have no clue who it is. Oh and common sense people you don't call late at night. Sorry it's just very annoying when your at work and when it's late at night.

(513) 754-9841

June 25th, 2012 Dudley MN

I got a call from them at 6:30 AM!!! If they are a Macy's Credit department, they know the law about what time of day they can call.

May 12th, 2012 M. Elliff WA

Stop calling me I have received 5 phone calls today...the person on the other end can't speak clear English...

May 7th, 2012 G.A. NJ

They wake me up every morning at 8:30 AM. On the plus-side, I don't have to set my alarm clock! Today was the first time I heard anything other than silence when I picked up, and it was a message that all their personnel were temporarily busy. A moment later, someone came on the line. I answered with "I'm sorry, I'm temporarily busy but your call is very important to me; please hold." They actually held on the line. I then continued with "Please continue to hold, we'll be with you shortly." Amazingly, they continued to hold. Once more, "Please continue to hold" and I started humming. They hung up. (I didn't think my humming was that bad!) Anyway, if it's Macy's they need to leave me alone. I'm not past due on any payments. In fact, this month's payment was already made and it wasn't due until next week.

(513) 754-9852

April 27th, 2012 KJS IL

I have been receiving several calls daily from this number. They don't leave any messages and when I answer the phone, they hang up. If I pick up the phone and say nothing, they do the same thing. I am on the "Do Not Call Registry" and in desperation, I have filed a complaint with them hoping that action will do something to stop the calls.

(513) 573-8717

April 16th, 2012 Paul ID

This is the India billing call center for Macy's. They use an ohio router on their calls.

(513) 573-8031

August 5th, 2011 STOPCALLINGME CA

I get at least three calls a day from this number. Morning, afternoon, and at night and it drives me crazy. Why are they keep calling me? I once answered and no one said anything so I hung up.

(513) 573-8028

June 9th, 2011 tb

macy's credit services.

(513) 573-8031

April 25th, 2011 js MA

I get repeated robocalls (no message left) from this number and another one ID'ed as 'MCCS'. Nobody in the house has a Macy's charge account.

March 3rd, 2011 Resident47 RI

Same question as on 7275567300 ..... Does this affiliate have a name?

March 3rd, 2011 OK OK

Macys...or one of Macy's 'sister' affiliates calling to harass on behalf of Macys.

(513) 573-8028

February 1st, 2011 JulianeHokkanen 36 India

i don't know.


February 1st, 2011 LAm CA

So I answered the 100th call. The response was that all available operators were busy. I feel a teensy bit guilty for the next moron that answers because he/she will have an earache for a while.

(513) 573-8031

January 11th, 2011 HarveyinCA CA

I get repeated calls through the day from this number. I've always ignored them, but if this is MCCS as reported already, I have also gotten calls from a different number identifying itself as MCCS, which is reported to be a scam.

January 6th, 2011 Resident47

Macy's, huh? Have a look at the big messes MCCS has created with faulty debt collection methods:

January 6th, 2011 gacaller GA

Call is from Macy's Collection Dept.

January 6th, 2011 eat1432 VA

never leave a message saying what they want who they are etc

(513) 754-9837

November 30th, 2010 n00b CA

telemarketer robo dialing.

These people should be strung up by their nether regions and left to rot.

(513) 754-9822

November 18th, 2010 Lovely CA

wont say anything when I answer, then call right back. I am calling and then it tells me to hold on. NO

(513) 754-9837

November 12th, 2010 Barbara

Obviously I am so mad I can't spell "moron!"

November 12th, 2010 Barbara

Yesterday these mornons called me EIGHT TIMES!! I am taking action!

November 11th, 2010 NA CA

Completely unpublished number and never used with any creditors. Never answered however they do no leave a message.

November 5th, 2010 Goofy

Phone rings, we pick up, they hang up. Getting three calls a day. Maybe this is a telemarketing service where they sell their phone calls to anybody??? Here's a link to a LOT of logs about this phone number: 800notes.com

(513) 573-8739

October 23rd, 2010 Mike Hawk CA

is it JC Pennys by chance?

October 14th, 2010 Don Tran CA

I recently checked my Credit Score and found Macy's on the list of my creditors but I have never had a Macy card at all. I have tried to call the number posted on the website of Credit Beareu ( (800) 243-6552 ) but I always heard the message "our office is currently closed. Please call us at normal business hours.", It is 8:50AM in California, which is 11:50AM in Ohio. So what is their NORMAL BUSINESS HOURS? Ridiculous!

October 6th, 2010 Jenn CA

I do not have and have never had a Macy's card and I receive calls at least 5 times a day with no messages being left. It is ridiculous!!! It's obviously a scam.

(513) 754-9841

September 28th, 2010 annoyed one CA

this number keeps calling and its getting really annoying!!

September 20th, 2010 mad caller MA

so far i have had 4 calls from them. the first two times i let it go to voicemail. the third call i answered and told them to stop calling yet about 2 hours later they call back. if they call again i am gonna tell them either stop calling this house or i am gonna get my lawyer involved cause i know the account that my mother has with them is closed and this is harassment

September 14th, 2010 SandiDandi MN

3 calls from them just today ... so far.

September 7th, 2010 J D McD

This company is avoiding Annoyance Calls detection and prosecution by having an unlisted, untraceable, unnamed company phone rrom which they maked thousands of computer gernerated annoyance calls weekly. They have obtained software which will override a TAD's auto shutoff feature when receiving a dial tone or busy signals. I suspect they have recorded the annoying Line Busy Signal so that it gets recorded on an answering machine recorder for a maximum length of record time. When I have heard a persons voice it sounds like a lesbian on steroid having a good time.

September 1st, 2010 Wendimere CA

Oh! and when you first pick up you have to wait a moment for their end to connect. That's why it seems there is no one on the other end of the line. I just repeated hello a couple times til the gal could hear me.

September 1st, 2010 Wendimere CA

So after reading other comments here that this number was from Macy's (I have a new acct), I picked up this morning and was very politely informed I'd missed my first payment (we'd been out of country so missed billing cycle =(

This was an extremely personable, polite, helpful Macy's rep. I could pay by phone right then or online or at store (1.5 hrs away!) So I went online, set up a bill pay through the Macy's site. No more calls and saved me having interest build up!

I did request they put "Macy's" on their called id info so people would pick up for them. She was going to pass along the suggestion to her supervisor's dept.

September 1st, 2010 Wendimere CA

Numerous calls for past two days, even after 8pm. No message left as of yet. Usually hangs up now before the answering machine picks up on 5th ring.

August 28th, 2010 Angelica

I have received many calls from this number and no one ever answers.

August 26th, 2010 ann w IL

513-754-9841 who are they and what do they want - I refuse to answer. anyone know?

August 26th, 2010 megain MA

These people are VERY aggressive... calls my cell 8 to 10 times daily..... HEY CLUELESS... you don't bother to Identify yourself calling ME ? ! - then I DON'T CARE who you are, and I will NOT pick up the call. I NEVER had an account with Macy's and Never will.

August 19th, 2010 T CA

its macy's credit dept. but they ring and when you pick up they hang up or you hear just silence... its pretty odd.

August 17th, 2010 suz CA

This number is from Macy's Credit Dept. The also call for Bloomingdale's credit dept. You probably missed a payment??

August 17th, 2010 WILLIAM T FURST CA

Very strange. This is my third out of state call. The first two were from Clearwater Fl.

August 16th, 2010 na NY


August 16th, 2010 MM LA

This Number keeps calling

August 14th, 2010 Mary LA

keep repeatedly calling. they dial once and hang up.

(513) 754-9852

August 1st, 2010 2many CA

I have not been answering this number on our caller ID. When our machine kicks in they hang up. After they rang us 3 times in one day I decided to use some other phone to call that number back. On the 3rd attempt I got through and some one with a strong east India accent. So strong that it took 3 times asking them to repeat who they are. He said he was with macy's credit card division. Obviously a scam. They asked for our credit card number.And they asked for our telephone number. I notified them they had better stop, and that we are on the nat' do not call list. Then hung up.

July 31st, 2010 S NJ

Macy's credit card colection

July 28th, 2010 Totally annoyed

They call every day, including Sundays, several times a day, starting around 8:30AM until just before 9PM. They never leave a message. It must be a calling machine because if I pick up and don't say a word, no human voice comes on, you hear a couple of clicks and then a dial tone when the call is dropped.

July 19th, 2010 PK

They called me 9 times over 3 days. Says Mason OH but never leaves a message.

July 19th, 2010 MM

Hangs up on machine

July 14th, 2010 Texas

they keep calling up to 5 to 10 calls a day. Very tired and annoyed by this situation.

July 10th, 2010 ILS CA

Called the number back from Google Voice and the claimed to be from Macy's Credit Services. The connection sounded really poor, dropping out frequently. I told him I do not have a Macy's account. He asked for my SSN to check who they are calling. I told him this sounded like a scam, goodbye. Hung up and blocked the number in Google Voice.

July 7th, 2010 NA CA

called me this morning, no message, no idea who this is

July 7th, 2010 Unknown MO

This number keeps calling my house day and night, but never leaves a message and no caller id. Since I don't know the caller, I don't answer.

July 6th, 2010 NA TX

Harrasing the heck out of me, will never stop calling, and will never leave me a message to let me know who's calling.

(513) 573-8717

July 5th, 2010 GPA MA

This number has been calling my number incessantly. I never answer but today I called the number back. All I got was a recording which said that the "call may be recorded for quality purposes". I waited a little bit and nobody came on the call at all so I hung up. I think I might call again and wait longer.

June 14th, 2010 Dave MN

This caller id is only identified as "ohio call". They call repeatedly, day after day, and usually 4 or 5 times a day. This has been happening for the past 2 months. They usually never identify themselves or leave any messages. Only once did they leave a message and the only thing they said was "this call if or personal interest to you - call us back".

(513) 754-9863

June 2nd, 2010 California CA

The guy told me he is from Macy´s bank. My credit card was stollen a few days ago when I started receiving these calls.

May 4th, 2010 David WA

I called back and the phone was answered "Macy's Credit Services"

May 4th, 2010 Joel S Greene WA

Repeated calls have been received from this number & Caller ID for approx. 10 days to 2 weeks. None of the calls were answered & no messages were left.

(513) 573-7978

April 26th, 2010 Fabio

He is calling day and night, next time the will see. And don't just call home , to my office/

April 23rd, 2010 Annabel CA

This unknown caller calls day and night and will never leave a voice mail message. How annoying. Does anyone know who this company is?

April 14th, 2010 Lucy CA

Called five times within a day for someone who I didn't know. Probably a credit company or a debt collector.

(513) 573-8739

March 23rd, 2010 Ivan

here is an address to them and a contact number okay. 9111 Duke Blvd, Mason, OH 45040 and number 800 243 6552

March 23rd, 2010 Evey

it bloomingdales best collection agency trying to collect from you.

(513) 754-9874

March 22nd, 2010 mary NY

To Sue: i get this call { the 513 one}everyday by about 10:00 AM.. they ask for my daughter & say it is fds bank & calling about her bloomingdales acct..{ after i pressured them} my D says she is not behind in payments, so we dont knwo why they are calling... i dont think she has called them back because she thinks it is a scam or something.. i told her call back but be careful or call Bloomys directly & see what the prob is..i am about ready to blast my whistle into the phone next time! is this legal ? lol.

March 18th, 2010 Leal TX

This number is from MACY'S CREDIT DEPT.

March 14th, 2010 jan CA

I get the call 6 to 7 times a day form 8:30 am to 8:45 pm. I'm so tired of this. I have an ill child, and there is no reason for these calls.

March 11th, 2010 jmh CA

Calling repeatedly and leaving no message. If it is Macy's, it sales/marketing as my AC is 0 balance. May just call Macy's and find out what their problem is. Am going to the DO Not Call List and updating my info yet again....

March 7th, 2010 i.p TX

today is sunday,tired of the harasment

March 7th, 2010 rockty CA

no one on line just harasment

March 6th, 2010 Sue Williamson FL

who is calling from 513 754 9874

March 6th, 2010 Sue Williamson FL

Can you tell me who is calling from 523 754 9874

March 5th, 2010 Home

This number has called my house at least 6 times a day for the past 3 days!! I researched it and found that it may be Macy's? If that's so-- I am closing my account! We don't have a balance! Just crazy! I may have to answer it today to SAVE my sanity...I also learned that the operators calling are from India...WHY WOULD YOU DO THIS MACY'S??

March 5th, 2010 Anon MN

Calls several times a day. No answer when I pick up the phone?? Assume it is a courtesy call to remind of payment due.
Attempts to call back end with disconnect.

(513) 573-8028

February 27th, 2010 Louise

Matt, et al: Macy's assigns a code to accounts that are supposedly past due and an outsourced group in India then makes robotic calls to those account holders. However, they often do not leave a message or in any way identify themselves or their purpose except for their number with a Mason, Ohio, area code on the Caller ID display window. People who have called it report they ask for payment of the bill. It is useless to ask them to stop calling or ask to speak to a supervisor as they will put the caller on "hold" indefinitely. Asking to be transferred to Macy's Credit Dept. in the U.S. results in similar treatment. The only way to make the calls stop seems to be to call Macy's Visa in the U.S. directly, verify that you are speaking to someone in the U.S., and ask them to have the calls stop. Until then, it is not unusual to get six or seven of these anonymous calls per day. I believe their tactics may be illegal and should be reported to the FTC.

February 22nd, 2010 A. Cole ME

I have had numerous calls from this number in the past few days. When I have answered, there is a hang-up on the other end. I finally called the number back to find that there is no delay in their picking up. When I asked about the calls, the person I talked with asked if I had an account with Macy's or Bloomingdale's. I said "No," even though I do have a Macy's account. I asked him to stop calling my number; he said I would get no more calls. When I checked my Macy's account, I learned that the online payment I made in a timely way had never been credited to my account, so payment on the account appeared to be two weeks overdue. I have sent bank records to prove the payment. I believe now that Macy's uses this sleazy collection system for overdue accounts and that the whole point is to call and hang up repeatedly, using a computer application, until the furious account holder makes the return call, at his/her own expense.

February 17th, 2010 JB CA

They have been calling me during work hours when I cannot answer. For the past 3 days they have called 5-7 times each day, never leaving a message!

February 16th, 2010 AI SC

When I finally answered they asked for another name. I told them they had the wrong number. They continued to call another four times in two hours. I was anxious to finally be able to answer the call because they have been calling 6-10 times a day for a week now.

February 15th, 2010 Ashley

someone called me like 4 times in an hour off this phone so i kept ignoring

(513) 754-9822

January 31st, 2010 Lisa VA

After numerous calls from this and other "Ohio Call" numbers, I finally answered today. The girl on the line - sounded American, said she was from FDS Bank, a sister company of Macy's and that my payment was more than 30 days overdue. Considering my bill just came three days ago, that isn't possible. I told her that this was the second time I'd been through this and that for the second time my payment was current and that I had looked up this number from the previous call and knew that others were also being told incorrectly that their accounts were overdue. I suggested that she find another company to work for that wasn't trying to rip people off. She was nice enough.

I checked the back of my Macy's card and their card is issued by Department Stores National Bank.

If you do a search for FDS bank, you come up with this website www.macys.com which looks exactly like the Macy's site exept that you get this path Customer Service> Macy's Credit Card> VISA® FDS Bank Privacy Policy.

The true website when you go directly to Macys.com leads you to www.macys.com with this path Customer Service> Macy's Credit Card> Department Store National Bank Privacy Policy.

If you follow the links to apply for a Macy's card, you'll see this in fine print - TERMS, CONDITIONS AND PRIVACY POLICY

The Macy's credit card is issued by Department Stores National Bank ("DSNB").

If you do a search for FDS Bank on the Macy's website, there are no results found.

Something is fishy. They need to be reported to the FTC as well as fraud@macys.com.

January 26th, 2010 Rita

I have been receiving these annoying calls and just phoned Macy's. The customer service person told me that the calls are from a company representing Macy's. I had made an online payment and was current. Apparently the payment had not been applied. I was told the calls would stop. We will see.

(513) 573-8739

January 24th, 2010 Em PA

We all have rights as Americans to request information about our accounts. These assholes keep harassing me too. And to abdoola doo...Just because you owe someone money doesn't give them the right to harass you everyday or call your neighbors asshole!!!! Anyway go to this link it will help out...www.ftc.gov

(727) 556-5772

January 22nd, 2010 Scruffy MA

False Claims – Credit Dunning for not our account
MCCS - Macy's Credit and Customer Service
Macy's & Bloomingdales [credit accounts factored to Citicard] - They fail to take appropriate actions in verifying credit card application data so that you can have them call you claiming that you owe them - Macy's, Bloomingdale's - money on a card which may be in $1000s but it is not your card - just your phone number for an account that was opened in a totally different state from your number/home - They are terrible - absolute failure to verify data! ABYSMAL -
Call from New Delhi Indian Call Center
(727) 556-7300
Mccs - MACYS India New Delhi Joe Berg re wrong acct
Associate 295257 HCL Technologies 800-545-1256x56700
MCCS POB 8118 Mason OH 45040
EXECUTIVE OFFICE: Follow-up Lisa Durbin 513-398-5221 x32634
MCCS POB 8220 Mason OH 45040

I have received numerous calls over the past months all calling to dun my wife on large outstanding amounts on either her Macy's or Bloomingdale's cards. Yet, the address of record for the cards MCCS is calling about is in Rhode Island and our telephone number clearly is not. We have wasted nearly hours with Indian and Filipino call center employees attempting to explain that we are not who they want. Every time they have claimed they will remove our number from their data base but we keep getting calls.

(513) 754-9822

January 12th, 2010 Shawn CA

I am so sick and tired of these people callingy at all times of the morning and night. They even call on Sunday's. They never leave a message and doesn't answer whenyou say hello. Something needs to be done about this.

January 2nd, 2010 Citizen NY

Called at 8:31 AM on Saturday 1/2/10. Left no message.

December 27th, 2009 Doug

My wife was one month late. I told them to drop dead - as I don't tolerate harassment by East Indian's for a single late payment. Canceling both of our Macy's accounts for this obnoxious tactic and for their disgusting display of distrust that they obviously have for their customers.

December 27th, 2009 Nancy CA

I am getting 10 -12 calls from this number a day. It is ridiculous! No message is left and if I answer no one is there. I work nights and my husband is ill and should not be disturbed every hour on the hour. Any ideas on how to stop this? We need the phone and this is incredibly irritating and invasive!

December 19th, 2009 Anna CA

They call here about 12 times a day, and like the others, never leave a message. I finally unplugged the house phone, it is so annoying. We all have cell phones anyway.

(513) 573-8739

November 27th, 2009 abdoola doo CA

You people are all fucking idiots. Pay your god damned bills. Macy's calls after the first late payment to PREVENT you from reporting to the credit agencies as being late. But, if you want to be reported late go ahead miss 2 payments. Dumb fucks you're the reason this country is turned to shit. Again pay your god damned bills and stop harassing people who are just trying to do their jobs.

(513) 754-9822

November 22nd, 2009 Tama CA

I just filed a complaint with the Ohio Attorney General. Let's see if anything happens.

November 22nd, 2009 Tama CA

I get about 8 calls a day, including weekends, for several weeks, then it stops for a while, then starts up again. I have NEVER had a message left, never is anyone there. They hang up right before my machine answers, so I get dial tones left on my machine. I have reported them to Do Not Call several times. Not sure what to do.

November 17th, 2009 Michael Putnam CA

I started receiving calls from (513) 754-9822 about 6 months ago. At first they were a few times a month but gradually increased to 7 to 8 times a day. There were also 3 to 4 calls on Saturdays and Sundays.

The (513) 754-9822 calls are from Macys & Bloomfields. There are a number of websites this number has been reported to. Please contact you State General Attorney's Office and the Better Business Bureau to file a complaint. The more people that do this the more of a paper trail there is to convict these people of harrassment.

Also, the call back number they leave once every few hundred calls is 1 800 545-1256. Call this number and when the phone is answered an automated voice tells you to key in your account number, just ignore it and eventually you will get a live person. This when you blow a loud whistle into the mouthpiece of your phone.

November 13th, 2009 block caller VA

Check w/ your phone company... I was able to block this number (calls numerous times/day beginning at 8AM.

COX COMMUNICATIONS offers this service for my set up. VERIZON also has a block for computer generated calls, well worth the extra fee! You may want to see if elderly family members have similar problems and help them block calls, too.


How Selective Call Rejection works:

You can program your phone to reject calls from any number you place in the rejection list. When your service is turned on," any caller in this list will hear an announcement that you're not accepting calls at this time. All other calls will ring through as usual.

How to use Selective Call rejection:
Lift the handset and listen for the dial tone.
Press *60 (on a rotary phone, dial 1160).
Listen for an announcement telling you whether the feature is currently on or off.
The recorded voice will then tell you how many (if any) numbers are currently stored in your rejection list.
Follow the voice instructions and press 3 to turn the feature on or off.
To add the last caller to your rejection list:
Press #01# (on a rotary phone, dial 1201).
To hear the phone numbers on your list:
Press 1.
After the list is read, voice instructions will follow.
To add a number to your list:
Press # (on a rotary phone, dial 12).
Follow the voice instructions you'll hear. You can store up to 31 phone numbers in your rejection list.
To remove a number from your list:
Press * (on a rotary phone, dial 11).
Follow the voice instructions to remove any or all of those numbers from your rejection list.
To hear instructions again:
Press 0.
You will not be notified when or how many calls have been rejected.
You may press 1, 0, #, or * at any time rather than waiting for the voice instructions.
The list you create here is separate from any other lists you may be using for Priority Ringing, Call Waiting, Selective Call Acceptance, Selective Call Forwarding, and similar services.

November 9th, 2009 Marie UT

Outrageous, huh? I get half a dozen calls each day, sometimes with no response at all when answered, they left messages at first about the "important business matter". Now they just hang up. Never have I had ANY card or account with Macy's/Bon/Bloomingdales or any of the Federated stores or its associate companies. Done the online research and I dunno exactly ya'll, but somethin definitely aint right. (variety of numbers over the last 2 months). I sure wont shop there. If its them, they should be held accountable- if its not, their legal team should have shut it down long ago. Make your complaints people; then vote with your dollars, take it somewhere else.

November 8th, 2009 unknown

hae been receiving 2 or three calls a day from this number. they dont leave a message and now they are calling on sunday.thought that was illegal. is it?

October 27th, 2009 Henry HI

They keep calling with an automated message about a important call - but the operators are busy - please hold for next available operator.

I think not.


October 18th, 2009 J McGrath TN

someone continues to call from this number and hang up. they do not leave messages and they call every hour. who are they?

October 15th, 2009 Anon

Received at least two calls per day from this number. I called back and got the Macy's Credit office.
Advised them that no one at my number has a Macy's card. The Rep asked if anyone had a Bloomingdale's card. Once I answered "no"...the Rep proceeded to check to see if I knew any of the names that they had on record fro my Phone Number (including other area codes). Once I confirmed that I did not know any of the other names, the Rep advised that she record my number as a wrong number and would remove my number from their database.
I recorded the Name of the Rep and the time of my call to their office for future reference.

(513) 459-3626

October 15th, 2009 pissed VA

8 calls in one day. The first one was at 6:23 in the morning!

(513) 754-9822

October 13th, 2009 Karin

Thank you!
It must be Macy's like everyone else said in the comments. Thank you very much. I thought I screwed up another call I forgot I was going to be getting by saying No she doesn't live here..." (me), but it was just Macy's...

September 19th, 2009 JC FL

They keep calling but NEVER leave a message. I think it is Macys because I am late with them for the first time ever. Have had their card for many years and I see others comments.I am disputing with them over a credit limit drop from 1200.00 to 300.00 before I was late because they dropped the credit line without notifying me.Now they have no problem calling me repeatdly.

August 26th, 2009 leilamh CA

They pretend to give you the option to remove your number but it doesn't work.

August 19th, 2009 Natalie CA

I have been getting repeated calls from this number for the last few weeks. They do not leave messages and hang up when I answer the phone

August 15th, 2009 Jackie NY

I have received two of these calls today. On the caller ID is says; Mason, Oh. I missed both calls. No message was left. I called the phone number. The phone rang once and then I heard; "Your call may be monitored for quality purposes." Then after a slight delay, a woman spoke and sounded as if she did not know what to say. She finally said she was calling to see IF I had a Macy's or Bloomingdales' Card? I asked her, "What if do?" She said, "That is why I am calling?" I said if you were employed by Macy's or Bloomingdales, you would not be asking me this question. She said, in an annoyed tone, "Do you have a Macy's or Bloomingdales' Card." I said, "I think this is a hoax and I am going to turn this number over the Attorney General's office. She hung up.

August 13th, 2009 cl CA

I really wish someone would locate these people and beat them down. They call my cell atleast 10 times a day and I do NOT have a Macy's account!

August 12th, 2009 Is this a scam CO

They called me today 8/12/09 but did not leave a message - there was a hang up. They called a new mobile phone I just got that is under a family plan - so the listing is not in my name but another family member who opened the family plan a few years ago. I have not had a Macy's account in 20 years and it was paid off way back then. No one on the family plan has a Macy's account either. Must be a scam. Id on phone said the call was from Ohio and the number was 1-513-754-9822.

August 11th, 2009 Jenae

Got the phone call again today, 6 times all within 3-4 hours! Stop them from calling!

August 10th, 2009 Jenae

I don't even have a Macy's account and I get calls from this number..so annoying!

(727) 556-5772

July 28th, 2009 robin buxton NJ

I receive as many as five calls a day starting at 8:00 a.m.
All efforts to terminate this nuisance have not been successful.
I will now contact my Congressman, Chamber of Commerce and anyone else to resolve this.
I am 89 years old and it is very difficiult for me to get up to answer the phone.

(513) 754-9822

July 23rd, 2009 Kim

These people are bad. Really bad. This is some serious harassment and something needs to be done about it....

July 23rd, 2009 Pete PA

It is a froeign call center that Macy's uses...I paid off my bill and will never shop at Macy's again !! People harrassed by this company should get rid of their Macy's accounts and refuse to buy from them...

(513) 770-8285

July 20th, 2009 vs IN

I didn't answer. caller id just said mason.

July 17th, 2009 Dave KY

another way around the DO NOT CALL LIST

July 3rd, 2009 Nacho NC

Wish they'd quit calling. Animated message Via Wellpoint prescription plan for their mail in drug program NextRx. No way of getting a real person to say DON'T CALL ME any more. Those with Anthem BC/BS will get these calls.

July 1st, 2009 Darrell

All of a sudden, today, this number called about five or six times, left no message and it only said "Mason, OH." Have no idea who or what company this is.

June 27th, 2009 Brad WI

I didn't answer. Caller id showed Mason, OH..

(513) 754-9822

June 20th, 2009 Jesse

This number is a collection company employed by Macy's. Macy's will put them onto you if you are one minute late or $1.00 short of the minimum payment. They won't quit until you pay up or reconcile the problem with Macy's. The person I spoke to must have been in India as I could barely understand her because the accent was so pronounced.

June 7th, 2009 Christine Zagar CA

I have gotten at least 6 phone calls from this number over the last 3 days. No messages, they call and let it ring until by answering machine picks up and then they hang up.

June 3rd, 2009 ass CA

its a scam, or you can sue Macys, read the newspaper

June 2nd, 2009 Bill CA

16 calls in the last 3 days. No one on the line when answered. I have received multiple calls per day over the last 3 weeks. I refuse to answer anymore and put them on auto delete.

May 24th, 2009 Robert NY

I called the number back, and a man answered saying it was "Craig's Service," or "Craig Services" or something like that. When I asked why they called me they hung up.

May 21st, 2009 Chris CA

They are truly Macy's. They are not a scam. Call Macys direct and found out a payment was not applied correctly.

May 16th, 2009 lauren

They kept calling my phone 5 times a day for a week. They called as early as 8:20 am and as late as 8:49 pm at night! They often hung up. When I spoke with someone I couldn't understand anything they said. I asked if the guy was from India, and he said yes. He was actually rude to me and went about a long-winded way to find out if I was the person he was trying to reach; he said he was calling about my Macy's account; I told him I had paid the bill two days before and he wouldn't listen to me. He said that as far as he knew I had not paid and they would keep calling me. I hung up on him. I finally called THEM and told them that in the US you can't just call people at any time of the night and day and that you can't just keep calling for collection when the person has told you that they paid online. I am SO sick of them shipping out our jobs to a country where we don't have the same way of doing business and where there is a cultural disconnect even though it appears the people speak some semblance of the same English as us.

April 26th, 2009 Lw MA

I unfortunately opened a Macy's card over a year ago to get a discount on a sale item.. I immediately paid it off with the address on the slip they give you that acts as your new card until you get one in the mail.. Then about 3 months later, i started to get macy's late bills, that not only including late fees, but took away the sale amount, so that i owed more than i had when i got the product originally!! So, what happens, is that Macy's put my charge on an 'outside account' not the in store account that i thought i had opened. It's a total scam..and when i called to fix it, they told me i had to call the 'other' account, and then back and forth...And i am still getting bills, despite the fact they knew enough to switch the money from one account to another! Now, in fact they owe me over $100, yet, they keep billing for late fees, etc..for something i paid off with in the first month I bought it!! And now my credit is suffering, when before i had good credit..Any ideas on what i can do? I really doubt they are going to pay me back!...And they call me up to 10-15 ties a day from 3-4 different phone numbers... Didn't Macy's used to be a bit more respectable than this?? At least that's how they advertise themselves!! I will never go back there!!

April 23rd, 2009 blv

this is ridulous! I don't even have a macys or bloomingdales or....I don't use department store credit cards, and refuse to answer a call from a number listed as them. So, any idea how to get them to drop my number?

April 23rd, 2009 Ellen FL

Very much like the other messages. Claim's it urgent. Calls multiple time a day. Caller is from India. Same caller each time but with a different name. Personal matter. This is constant, going on now for a couple of weeks. Last week when he called he said he was from macy's. This week its a personal matter.

Mr. parker can be reached at 1-800-545-1256 if anyone would like to give him a call back.

April 18th, 2009 Lee CA

Phone calls multiple times a day, multiple days. Have spoken to the different individuals, all wanting me to pay over the phone my Bloomingdale's account. All are unhappy that I said I will pay in full at the store itself. No one will give a name. I have been a customer for Bloomingdale's for 20+ years, I have never had this kind of call before. I see other people say that the number refers to Macy's. Does any one know what's really going on???

April 16th, 2009 Juan GA

It's Richs/Macys credit card collections.

March 28th, 2009 INCESSANT calls FL

I receive numerous calls from this number, up to 5 times per day. I have not answered a single one yet, and the only message left is a long, virtually silent message, like when someone accidentally calls you from their cell phone.

After researching this number, it seems it's related to another slew of harassing calls I receive from a myraid of 800 numbers in which they always leave an automated message on my voicemail stating, "This call is from Macy's regarding a personal business matter. Please call 1-800-511-3207." I have never returned the call.

I am so sick of these calls all day long now for more than a month... I DON'T EVEN HAVE AND HAVE NEVER HAD A MACY"S ACCOUNT!!! I don't even shop at that hole- in person OR online- and can't remember the last time I stepped foot in one of those stores! This is clearly a scam, and it NEEDS TO STOP!!!!!!!!!!!!!!!!!!!!!

March 28th, 2009 Seriously IL

I picked it up and said who it was and the operator said, "It is an important call."
I am like, "WTH? what is this call about?"
Operator: "It is an important call. And it's urgent."
I'm like ok... and hung up on her. What kind of company just repeated that stupid phrase over and over again? Identify your self, SCAMMER!
I got this phone call several times now, and I changed my voice (very deep, and sounding threatening almost) for the operator.
Funny thing, that person did not even say anything and just hung up after I said "hello".
Is there a way for victims of these scam phone calls like us to sue them or officialy report them as FAKE?

(513) 573-8739

March 10th, 2009 Sean MA

I have been getting calls from this Number for a little over 1 month....the cust service rep was completely arrogant and ignorant.. Would not give me any info due to they were looking for my wife... they call 3-4 sometime 5 times a day., now, we are not evem late on any payments... i have called this #513-573-8739 trying to get any info on this company as the caller id shows "Calling Center, OH", after calling numerous times and speaking w/RAUL supposedly... i harrassed this moron so much that he slipped up and said it was MACY's CREDIT... after finding this out, i called many times to get the Call Center Manager, to discuss the HARASSMENT that this company has been doing to my family. i was refused a conversation with the manager, i was given no names,,, finally after me being a little obnoxious and harssing them, i got transfered to the manager at this #513-573-8739 name JIM... this asshole hung up on me. I HAVE SINCE BLOCKED THIS #513-573-8739 AS WELL AS MANY OTHER #'S RELATED TO THAT COMPANY FROM CALLING MY HOME, I WILL ALSO NOW BE LOOKING INTO POSSIBLE HARASSMENT SUIT AGAINST THIS COMPANY AS THEY CALL 7 DAYS A WEEK, THE LATEST WE RECEIVE CALLS IS 9:30-10PM.

March 6th, 2009 Vicki

I keep getting calls from this number and there is never anyone on the phone when I answer. I finally called it back, found out it was Macy's collection, only to be told my account is current but had not been updated. What? This has been going on for a couple of weeks. Whoever is operating this number for Macy's needs to be investigated and shut down.

March 6th, 2009 CEM CA

I have been getting calls repeatedly from this number for the past couple of weeks, and they leave no message, and now they have begun calling up to 6 times a day, all different times of day. I have never picked up the call because I didn't recognize the number. Now that I have "googled" it and seen countless complaints and mentions of Macy's, I realize it must have something to do with making 1 payment late, by accident (1, mind you... only 1, and only 1 cycle late). I had even called Macy's direct to try and sort out the problem (a mishap with my bank's electronic payment system), and I only got someone in India! It seems like every company outsources to India these days, and it's SO frustrating because they don't speak English, really, they just read off of a script! They don't reason with you, or even understand our American banking system. Aaaaaaargh! I am going to try getting to the bottom of this by calling some corporate rep at Macy's headquarters. If I can get a fax number, you can bet I will fax the hell out of them beginning with my personal plea and account needs, followed by a print out of each and every online citation and complaint I have found today, about this number. x

March 5th, 2009 rou

With the mortgage crisis and mounting unemployment rate, I don't think your "Macys bill" takes top priority, Althogh these people who can hardly speak english (probably shouldn't even be in the country)still think they can get some money by scare tactics???.I think not.You can't get blood from a stone!! Call on #@*#$!@

(727) 556-5772

February 28th, 2009 Not Happy

Have gotten calls (several a day) from this #. They will not leave msge. Have never had a Macy's account and don't shop there either. Simple solution, just don't answer the phone. We don't!

(513) 573-8739

February 25th, 2009 Daisy

Have been getting multiple calls per day from this number. When I answer or the answering mach. picks it up I get a dial tone. It's like some automated calling mach. has broken and just continues to re-dial our number. I tried calling back but the number does not ring through.

February 24th, 2009 Chris CT

Recvd several calls from this number lately. They do not indentify themselves. So I googled the number and came up with all sorts of complaints about the number. Can't anyone do anything about this. This is horrible.

(727) 556-5772

February 21st, 2009 ALC PA

A man with a foreign accent called my grandmother's phone number from this phone. I do not even live with her. He asked to speak to me so I asked him to identify himself. He refused to do so. Then, he asked to speak to me again. I asked what company he was called for. He ignored my question and asked to speak to me again. So, I asked one more time what company he was calling from and he again ignored my question. So, I hung up.

February 18th, 2009 JKM CA

I answered my cell phone and the call instantly disconnected. I have never gotten a call from this number before. (?)

February 13th, 2009 Nate

Macy's collection. Actually decent people if you talk to them. They understand the fact you can't pay your bill and its not a personal choice

(513) 573-8739

February 12th, 2009 jim PA

they are ridiculous...you tell them payment was made they still call...received e-mail confirmation of payment , they still call..they claim it takes 7-10 days for payment to show up...why don't they wait 7-10 days before they call again...they are idiots and it's probably a call center in a foreign country

(727) 556-5772

February 10th, 2009 Mary

Have been getting calls from this # for about 10 days. Rings twice and disconnects. I feel uncomfortable to answer? Any clues??!!