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The phone is ringing, and I don't recognize the number,
All Caller ID says is, "NAME UNAVAILABLE".
Please help me figure out who is calling and what they want



Macy's Collections | Macy's (Collections) | macys collections |

macyscollections calls from 5 phone numbers:

513-573-8031 513-573-8739 703-436-7346 800-495-7855 800-955-1505


(513) 573-8739

November 5th, 2013 Creditcard MD

I called the number and it was indeed Macy's. They never leave a message when they call and when I called them I found out who it was.

(513) 573-8031

October 3rd, 2013 FBI VA

Received several calls from 513-573-8031 at or around the SAME Time every morning – usually @ 8:05 AM with Caller ID as 'Unknown Name'. I don't answer calls from numbers I don't recognize. If the call is important or legit, the caller would leave a message. This caller will leave no message . . . or hangs-up before going to voice-mail. This is annoying and unwanted RoboCall / Telemarketer that could possibly be involved Interstate Fraud (via communication/electronic device).
Reverse look-up of phone origins: Telemarketer from Midford, OH

October 2nd, 2013 Gabrielle DE

These guys are relentless! I paid about $10 short by mistake (but paid customary amount and on time) they have called twice a day every day this month. I tell them it is paid and not to call - they still call. I don't recommend using Macy's card. They didn't usually terrorize people, if you were late they just added it to the next bill!

August 1st, 2013 nancy CA


February 22nd, 2013 susan NJ

I cannot believe that someone from this number calls at least 6 times daily... and when I do pick up.... no one is there. This should be against the law.

(513) 573-8739

February 6th, 2013 Kish u IDIOT NY

WoW I think I've found the dumbest person on the planet... Kish! This is not Macy's, its a scam you dumba$$!!

October 4th, 2012 Resident47 RI

Kish, if you're done throwing tantrums and browbeating comments from three and four years ago, let's do examine what you're shilling for. MCCS, ostensibly an original creditor, has a complaint trail a mile long for collection practices which rival that of the worst third party lawbreakers. Meanwhile Macy's parent Federated Department Stores has some weirdly incestuous relationship with Citi Group. The confusion is understandable. This is something I last wrote about in March 2011.

(7275565492) whocalled.us

Those who live in enlightened states with collection laws that apply to original creditors should not hesitate to learn their rights and sue MCCS into submission when necessary. It should also never be taken on faith that the business name one hears or sees is genuine. If a third party collector apes MCCS or MCCS pretends to be what it's not, federal law (FDCPA) then applies.

Official-type material on US federal collection law:

October 4th, 2012 kish

You guys are all stupid!!!! This is not a collection agency calling you, this is Macy's Corporate Credit.

October 4th, 2012 kish

Patricia, the bank that is identified is FDS (Federate Department Stores) Macy's and Bloomingdales, you are stupid!!!!!

October 4th, 2012 kish

apathetic you are an idiot!

October 4th, 2012 kish

You are all stupid!!!! Macy's corporate collections is handling collections for Macy's is Macy's. If you were responsible enough to pay your bills, Corporate Collections would not be calling. You guys are a bunch of irresponsible ideots!!!!!

(513) 573-8031

August 5th, 2011 STOPCALLINGME CA

I get at least three calls a day from this number. Morning, afternoon, and at night and it drives me crazy. Why are they keep calling me? I once answered and no one said anything so I hung up.

April 25th, 2011 js MA

I get repeated robocalls (no message left) from this number and another one ID'ed as 'MCCS'. Nobody in the house has a Macy's charge account.

March 3rd, 2011 Resident47 RI

Same question as on 7275567300 ..... Does this affiliate have a name?

March 3rd, 2011 OK OK

Macys...or one of Macy's 'sister' affiliates calling to harass on behalf of Macys.

January 11th, 2011 HarveyinCA CA

I get repeated calls through the day from this number. I've always ignored them, but if this is MCCS as reported already, I have also gotten calls from a different number identifying itself as MCCS, which is reported to be a scam.

January 6th, 2011 Resident47

Macy's, huh? Have a look at the big messes MCCS has created with faulty debt collection methods:

January 6th, 2011 gacaller GA

Call is from Macy's Collection Dept.

January 6th, 2011 eat1432 VA

never leave a message saying what they want who they are etc

(513) 573-8739

October 23rd, 2010 Mike Hawk CA

is it JC Pennys by chance?

October 14th, 2010 Don Tran CA

I recently checked my Credit Score and found Macy's on the list of my creditors but I have never had a Macy card at all. I have tried to call the number posted on the website of Credit Beareu ( (800) 243-6552 ) but I always heard the message "our office is currently closed. Please call us at normal business hours.", It is 8:50AM in California, which is 11:50AM in Ohio. So what is their NORMAL BUSINESS HOURS? Ridiculous!

October 6th, 2010 Jenn CA

I do not have and have never had a Macy's card and I receive calls at least 5 times a day with no messages being left. It is ridiculous!!! It's obviously a scam.

March 23rd, 2010 Ivan

here is an address to them and a contact number okay. 9111 Duke Blvd, Mason, OH 45040 and number 800 243 6552

March 23rd, 2010 Evey

it bloomingdales best collection agency trying to collect from you.

January 24th, 2010 Em PA

We all have rights as Americans to request information about our accounts. These assholes keep harassing me too. And to abdoola doo...Just because you owe someone money doesn't give them the right to harass you everyday or call your neighbors asshole!!!! Anyway go to this link it will help out...www.ftc.gov

November 27th, 2009 abdoola doo CA

You people are all fucking idiots. Pay your god damned bills. Macy's calls after the first late payment to PREVENT you from reporting to the credit agencies as being late. But, if you want to be reported late go ahead miss 2 payments. Dumb fucks you're the reason this country is turned to shit. Again pay your god damned bills and stop harassing people who are just trying to do their jobs.

March 10th, 2009 Sean MA

I have been getting calls from this Number for a little over 1 month....the cust service rep was completely arrogant and ignorant.. Would not give me any info due to they were looking for my wife... they call 3-4 sometime 5 times a day., now, we are not evem late on any payments... i have called this #513-573-8739 trying to get any info on this company as the caller id shows "Calling Center, OH", after calling numerous times and speaking w/RAUL supposedly... i harrassed this moron so much that he slipped up and said it was MACY's CREDIT... after finding this out, i called many times to get the Call Center Manager, to discuss the HARASSMENT that this company has been doing to my family. i was refused a conversation with the manager, i was given no names,,, finally after me being a little obnoxious and harssing them, i got transfered to the manager at this #513-573-8739 name JIM... this asshole hung up on me. I HAVE SINCE BLOCKED THIS #513-573-8739 AS WELL AS MANY OTHER #'S RELATED TO THAT COMPANY FROM CALLING MY HOME, I WILL ALSO NOW BE LOOKING INTO POSSIBLE HARASSMENT SUIT AGAINST THIS COMPANY AS THEY CALL 7 DAYS A WEEK, THE LATEST WE RECEIVE CALLS IS 9:30-10PM.

March 6th, 2009 Vicki

I keep getting calls from this number and there is never anyone on the phone when I answer. I finally called it back, found out it was Macy's collection, only to be told my account is current but had not been updated. What? This has been going on for a couple of weeks. Whoever is operating this number for Macy's needs to be investigated and shut down.

March 6th, 2009 CEM CA

I have been getting calls repeatedly from this number for the past couple of weeks, and they leave no message, and now they have begun calling up to 6 times a day, all different times of day. I have never picked up the call because I didn't recognize the number. Now that I have "googled" it and seen countless complaints and mentions of Macy's, I realize it must have something to do with making 1 payment late, by accident (1, mind you... only 1, and only 1 cycle late). I had even called Macy's direct to try and sort out the problem (a mishap with my bank's electronic payment system), and I only got someone in India! It seems like every company outsources to India these days, and it's SO frustrating because they don't speak English, really, they just read off of a script! They don't reason with you, or even understand our American banking system. Aaaaaaargh! I am going to try getting to the bottom of this by calling some corporate rep at Macy's headquarters. If I can get a fax number, you can bet I will fax the hell out of them beginning with my personal plea and account needs, followed by a print out of each and every online citation and complaint I have found today, about this number. x

March 5th, 2009 rou

With the mortgage crisis and mounting unemployment rate, I don't think your "Macys bill" takes top priority, Althogh these people who can hardly speak english (probably shouldn't even be in the country)still think they can get some money by scare tactics???.I think not.You can't get blood from a stone!! Call on #@*#$!@

February 25th, 2009 Daisy

Have been getting multiple calls per day from this number. When I answer or the answering mach. picks it up I get a dial tone. It's like some automated calling mach. has broken and just continues to re-dial our number. I tried calling back but the number does not ring through.

February 24th, 2009 Chris CT

Recvd several calls from this number lately. They do not indentify themselves. So I googled the number and came up with all sorts of complaints about the number. Can't anyone do anything about this. This is horrible.

February 12th, 2009 jim PA

they are ridiculous...you tell them payment was made they still call...received e-mail confirmation of payment , they still call..they claim it takes 7-10 days for payment to show up...why don't they wait 7-10 days before they call again...they are idiots and it's probably a call center in a foreign country

January 29th, 2009 apathetic CA

people - this is not Macy's. This is a phone scammer trying to get your personal information so they can steal your identity. The other comments on here saying this is a debt collector or Macy's or whoever are either paid shills by this scammer, or were taken by this scammer and have or will have their identity stolen.

Don't be stupid. Don't give any information to people who call you. If it's Macy's they would send you a freaking letter.

January 29th, 2009 J CA

automated message "all our representatives are busy right now, please hold". idiots like this should be keel-hauled. I certainly didn't get any of these jerks my mobile number.

January 27th, 2009 Dana CA

Damn! This # calls me every damn day and I can't get a hold of anyone! All I get is music and hold! IDIOTS! Now I get some Indian guy saying it is Macy's and I dont even use my Macy's card! Is there any way to block these people from calling??????????????

January 22nd, 2009 Krooney

This number calls me at least five times per day. I am going to write to Macy's and tell them to cut it out. Thank you! I dont owe Macy's anything!

January 22nd, 2009 Tish MI

I received a call from this number. The person who answered the phone asked if I had a Macy's acct. and if the account was deliquent. I was just in MAcy's over the weekend and had no problem using my card, because my bill is paid up to date. The person asked for my account number when I refuse to give it to them the person got upset. I starting yelling at her (for the hell of it) and of course they hung up. I tried to call the number back again and interesting no one answered the phone. By the way in my yelling i informed the person to promptly remove my number from their list because my phone number is listed on the do not call. I'm a fraud investigator and sure this is a scam........

January 15th, 2009 Mary

This number needs to stop calling. I don't like getting my minutes wasted. I give my cell phone number to NO ONE! How do I get these ridiculous calls to stop?

January 15th, 2009 D. J. CA

These calls I am told are of course computer generated. We receive as many as 3 a day for a bill that has been paid to Macys.
For the last week I have tried to get them to stop ringing our phone, but the promises have yet to been kept. We will be closing our account and I suggest anyone else that has suffered this same computer generated harrassment do the same.
When I pick up my phone I expect a human voice, not "dead air." When I return a call I expect an answer, not a recording explaining that their office is closed.
Oh, I forgot! there are no longer any rules or regulations as to how a company opporates it's business. Not for the last 8 years!
How foolish I feel, and how angry I am the we need be subjected to this #&%@...

January 14th, 2009 brian CA

im in sacramento and dont even have a macys account, they called me 3 times today

January 10th, 2009 Alma CA

513-573-8739 Is it possible to have the owner of this telephone number, OH MASON, prosecuted and imprisoned??
Background Report OH
Phone Type: Land Line
Carrier: United Telephone Company Of Ohio
Time Zone: 7:20 PM EST
County: Warren
Average Income: $70,677
Average Home Value: $163,300

January 10th, 2009 Alma CA

I have been receiving these extremely annoying phone calls for over a year. This insanity drove me to charge $9.94 on my VISA credit card payable to: Intelius. For $9.94, I got the following information: OH MASON
Background Report OH
Phone Type: Land Line
Carrier: United Telephone Company Of Ohio
Time Zone: 7:20 PM EST
County: Warren
Average Income: $70,677
Average Home Value: $163,300

January 9th, 2009 yo CA

my cell phone and macy's card were stolen out of my car. Macy's never had my cell number. Now I have fraudlulent charges on my Macy's card and getting calls from this phone number on my cell phone. Definitely a scam!!!!!!!

January 4th, 2009 andrea r West TX

This number keeps calling. I don't answer numbers I don't know. friends know to leave a message and ill call back. however, everytime this number shows up they NEVER leave a message. I have no idea who it is. jUst was looking up the area code and got this site. They have called at least 15 times in the last 2 mths all times of the day including wkends. I am going to put a block on my phone for it.

January 1st, 2009 carlthewave MN

At least a dozen calls this week. All bills paid in full (haven't use the card in months)

My favorite is the 8 AM call on New Year's morning!

December 30th, 2008 fonz FL

I got this call on my cell. Some here(site) say its Macys. I dont know. I've put a message on my answering machine(landline) to say that 800 numbers, Out of area and any call that isn't identified by my caller ID WILL NOT be answered. I check every call that comes in at first. This method I know must drive the Telemarketers battie. But, like I recorded; If they can't respect me enough to ID,,,,I won't respect them enough to answer the phone. I actually don't know who's has called,,,and don't care. My calls have dropped off considerable. This number,my cell number, I think probable was used by someone before I signed on with my cell company. Don't think it was for me. Put yourself on the "Do not Call list" and report calls that bother you. Its free.

December 20th, 2008 Lisa VA

I received a call from someone claiming to be a representative of Macy's. She claimed that my payment was overdue and demanded that it be paid immediately. I told her I would take care of it and she asked if I would like to pay over the phone. I told her that I would take care of it online and she rudely asked me when I intended to pay the bill. I checked my Macy's account. My payment was a whopping one day late. I have never had anyone from Macy's call me to tell me that my payment was late, not even if I completely forgot and skipped an entire month. If you get a call from these people do not pay them over the phone. They are shady.

December 10th, 2008 not thrilled CA

the CEO of Macy's is Terry Lundgren. His # is 513-579-7000. I left a message. Maybe if he got flooded with calls, he would do something. I have gotten 19 calls from this number in three days. They have been calling me for a month- sometimes every five minutes.

December 9th, 2008 Janie

Okay, so come to find out, this is a collections service for Macy's. I do indeed have a Macy's card. I was on travel for most of November for work and was 3 days late on a payment and evidently they sent me to collections. I called Macy's credit services directly to make sure this wasn't a scam and they verified that they did in fact send me to collections. This is poor business on Macy's part. I have been a customer for more than 15 years and a credit card holder for more than 10. I have purchased room-fulls of furniture and have never been in collections with them before. I was so upset that I cancelled my terms with them. The representitive had the balls to say, "If I sent you a 15% off coupon would you reconsider?" A 15% COUPON?? I get more than that with the Star Rewards. I am so upset I cannot believe Macy's would do this.

Anyway, I'm venting.

And yes, this is a collections agency.


November 13th, 2008 fatimah TX

They call me saying that i have to pay some bill for Macy's. i don't have account with that store.

November 5th, 2008 Dustin MN

"Business Name:
Macy's Credit & Customer Services, Inc.
Department Stores National Bank
Macy's Central
Macy's Credit Cards
Macy's Goodyear Tire Service
Macys Debt Protection
Macys Department Store
Macys Heating & Air
Business Address: 9111 Duke Blvd.
Mason, OH 45040
See the location on a Mapquest Map
See the location on a Google Map"

November 5th, 2008 Dustin MN

This is Macy's don't listen to the ppl who say it isn't search the number on the Better Business Bureau. This is an excerpt.
"BBB processed a total of 970 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 970 complaint(s) closed in the last 36 months, 614 were closed in the last 12 months.

These complaints concerned:
43 regarding Advertising Issues
43 regarding Advertising Issues
557 regarding Billing or Collection Issues
557 regarding Billing or Collection Issues
6 regarding Contract Disputes
6 regarding Contract Disputes
69 regarding Customer Services Issues
69 regarding Customer Services Issues
45 regarding Delivery Issues
45 regarding Delivery Issues
11 regarding Guarantee Or Warranty Issues
11 regarding Guarantee Or Warranty Issues
66 regarding Product Issues
66 regarding Product Issues
102 regarding Refund Or Exchange Issues
102 regarding Refund Or Exchange Issues
6 regarding Selling Practices
6 regarding Selling Practices
65 regarding Service Issues
65 regarding Service Issues
ALWAYS go to the BBB before doing any sort of business with someone you don't know.

November 5th, 2008 cashuin HI

Caller ID just shows Call Center, OH. Repeated calls from this number for over 2 months.

October 2nd, 2008 Udalady PA

Have been receiving calls for several weeks. Finally got curious. I don't have a Macy's account, never did, never will. It's a scam! If you have a Macy's account, return the call by using the number on your card. Not this number!!!

September 26th, 2008 SMT


September 23rd, 2008 Nicole AZ

Been calling my house up to 4 times a day for a month now. I don't answer the phone for anyone I do not know. I have never shopped at Macy's online or in person and never will considering the bs calling at early am and late pm. I finally got so fed up and called the 513-573-8739 and talk to a guy from India. He couldn't even find my number in the system. He said he would write a note to take me off the list. They also have the number 727-566-5772 which keeps calling my house non stop for 2 months now. I called the 727 and talked to an American guy. He asked my number and name. He couldn't find me in the system either. He said he was going to take it into the office and ask I be taken off. Both guys were polite to me. Hopefully they get me off the list and I can put my ringer back on. If I keep getting calls. I will be posting again. If you have a Macy or Bloomingdales account. You may have a late bill. That's the impression I got from the ordeal. That's all I know.. Don't ever never ever give personal info over the phone. Like NO Credit Card info, social security number, drivers license ect. If you do have an outstanding bill with someone. Call the company and take it up with them directly. Never give personal info over the phone. To many scams out there to take any chances!

August 28th, 2008 Patricia CO

I am getting the same calls. They call until you answer. One even left a voice message to call back. DONT CALL BACK; then they have your number somehow they get it. I called and all they wanted was personal information and would not tell me what it regarded until I give the personal info. I DID NOT. Once you call your number (even though blocked) goes into some bank and then you start getting calls; even from a 123-456-7890. Interesting. And from a 999-999-9999. Who are they fooling? Not me.

August 28th, 2008 Kerry CO

Received calls from this number a couple months ago; I ignored then answered one time; they said it was an agency calling regarding an unpaid medical bill. They asked for my social security number to trace but wouldn't give any info unless I gave them that. I DID NOT GIVE THEM MY SSN.
Then they got annoyed and hung up. They stopped calling until today--saw the number and did not answer. I think it's better to not answer so they think they can't get to you; once you answer they call repeatedly like before. BAD NEWS ON THIS ONE. I think they must get ahold of your credit report and that is why they know what stores you have credit on and make up stories based on that information.

August 7th, 2008 Lucas OH

They said that they were from Macy's, however my wife called Macy's and no one from their offices even know my phone number

August 2nd, 2008 Rachel NH

Ok I have a new twist for everyone on this number. They have been leaving messages on our machine, now comes the good part. The message they are leaving is for a person that lives 4 houses down the street from us that we do not even know. I have not been home to get these calls, and have tried calling back the 800 number they leave, but they will not talk to me because it is not my account. I have asked them not to call my number yet it continues. Any suggestions on how I can get this to stop. How can they get away with harassing someone that is not even a customer of theirs?

July 30th, 2008 T CA

Caller ID just says "Marketing." If it's really Macy's, that's really deceptive.

July 22nd, 2008 Scott CA

How do I stop these annoying calls?

July 22nd, 2008 SCOTT CA

Annoying calls for weeks now.
How do I get off this list?
Any suggestions?

July 22nd, 2008 Terri CA

It's Macy's Credit

March 1st, 2008 j AZ

this is macys calling reguarding your credit account.. just got a call

February 19th, 2008 Ohio Slayer CA

Does this forum do anything?

February 19th, 2008 Mr Bubbles.

Phone Report for (513) 573-8739

Area Code 513
Prefix 573
State Ohio
Primary ZIP Code 45040
Public Data Click here for more information
Country United States of America
County Name (FIPS Code) WARREN ( 39165 )
Time Zone (Local Time) Eastern ( 1/16/2008 9:00:59 AM )
Metro Area (Code) CINCINNATI-HAMILTON, OH-KY-IN ( 1642 )
Primary Metro Area (Code) CINCINNATI, OH-KY-IN ( 1640 )
# of Businesses in Prefix 72


February 19th, 2008 Mr. Bubbles

It's not Macys, They're credit Card scammers that have access to CC accounts.

January 31st, 2008 Lisa CA

This was actually a legit call for me. I got the message, checked my macy's account and there was a zero balance, but then called Macy's just to be sure and found I owed money on another account. I called the number on my credit card to be safe, and found out what had happened. Apparently Macy's has a very strange VISA card system where they divide the bill into two accounts - (1) the account of Macy's only charges (2) the account of outside of Macy's charges. Once I called, they refunded the late charge fee for the bill I hadn't paid, but did not refund the finance charge. Thankfully, I hadn't charged much and caught this in time, but it could have cost me a lot of money with their high interest rates. I really like Macy's, but this credit card system is awful.

January 21st, 2008 Annoyed KY

513-573-8739 called me today and I let it ring because I knew answer call's that I don't know. Never left a message

January 16th, 2008 Melissa R

Received call with automated msg requesting to call 800-545-1256 back regarding Macy's card. I have a card that is up to date. They called on a number that no one even has! Looking for previous person who had my # apparently for a past due bill. DEFINITELY MACY'S COLLECTION!

January 9th, 2008 sherry GA

They called and then a recording said that a representative would be with me shortly and that I should wait! I hung up and called them back and an answering program that did not state the name of the company said that the office was closed. When I called back during normal business hours, they said that I was calling Macys, and they wanted my account information because they said they probably called me about my Macy's Credit Card. I hung up, because when I called them, why didn't the answering service say the name of the company? It did not seem right.

January 7th, 2008 Jill

Annoying. They have been calling for several days. I am not returning the call since I have looked this number up, and it seems to be a SCAM #.

January 1st, 2008 Dee

received a call from this number three times this morning. luckily i did not answer and they have not left a message on the machine. my macy's card is NOT over due and my fiance does not have one. definitely a scam.

December 2nd, 2007 Ted MA

I just read Cococali's comment and she is exactly right. I was behind on my payments and didn't realize it due to the fact that the statements were being emailed to me and going into my deleted folder. I had forgotten I used my Macy's charge card, one I seldom use. I felt like a total fool when I answered the call from this number and waited for someone to come on line to talk to them. With a cocky attitude I told them that I was aware of their scam, I read about it on the internet. They were very polite to me the entire time. When I hung up I went on line to check out my Macy's account and sure enough, it was Macy's calling me to tell me that I was a couple months behind on my payment. The moral is, "Don't believe everything you read on the internet."

December 2nd, 2007 Ted MA

This is Macy's calling. I read all these online comments that it was some scam of some sort. If you recieve a call from them, just call Macy's toll free number and you will find that this is legitimate.

November 30th, 2007 Cococali

They had called several times but never left a message. I called the number back and it was a rep from Macy's with a reminder that I was late on a payment. She was very helpful and did not ask for any information of me except phone number and name to pull up my account. I know this was not a scam because she was able to see my account information and could verify the payments that I had made. Your probably getting the call cause you are behind in payment. Get your account up to date and they will stop calling

November 19th, 2007 Ree PA

I have a Macy's card and I don't owe them a dime and I still get these calls!

November 19th, 2007 big john

3 times three days, I don't do macy's. I,ve had this number 25 years on dnc list. p's me off.

November 5th, 2007 Tom CA

This lady pretend to be a Macy's person and asked me to pay the bill (write a check) over the phone.

October 30th, 2007 xavier favre NY

getting calls from this number too all the time....

October 30th, 2007 david p TX

i called back and i could not understand her english.

October 26th, 2007 A 00 Northern Mariana Islands

Although this # is different, I have been receiving phone calls daily from a 7275565772 # and this #. Since I stopped answering the 727 phone calls, the 513 started calling constantly. I have a macy's acct. but am NOT a deliquent customer. They asked for my but I was not home... Then a few weeks later, they asked for my dad by his first name, he spoke to a woman with an Indian accent. she demanded for a payment over the phone or to send a check to them because he owed macy's money. He told her to check her records because she did not know how he made his previous months payment when she asked him to send a check. he was upset and told her off. So, he told her never to call again.

Apparently, the person who asked for me was a man with an Indian accent calling from the 727#, the woman calling for my dad too had an indian accent calling from the 513#. Today we received 2 calls from this # again, and this time we did not answer! this is a scam. I wouldn't be surprised if they stole peoples information from a company's website or other means of getting our contact information! I want this Shit to stop!!!!!!!!!!!!! Pls. HELP US!

October 25th, 2007 1-800-495-7857 NY

I used to work at macy's and because my name is in the computer program in the corpoate office they have been calling em telling me I owe them money on my account. I didnt open a macys account even when I worked there so they are full of shit. dont give this phone number any info just say they have the wrong number, they might ask how long you have this number and tell them that it is not there concern and hang up the phone cause they could trace your phone number to your address and start sending you stuff. BECAREFUL with htis one

October 11th, 2007 DJC NY

Female named Greco (likely phony) looking for someone whose name was likely harvested & gave a callback number of 1-800-495-7857

October 9th, 2007 Vicky

Oh, Macy's, I just got a mattress delivered from them.

October 9th, 2007 Vicky

This number has called my house repeatedly and never leaves a message I just see it on caller i.d.. Who are they and what do they want? I've tried looking it up on www.anywho.com reverse lookup and nothing even google.

October 5th, 2007 K MN

Mason, OH. This number has called me no less than 10 times just today. If it is Macy's I don't even have an account there! VERY ANNOYING TO SAY THE LEAST!!!!

October 2nd, 2007 Malcolm CA

So I called Macy's to check and sure enough they show I owe money. I have asked them to send me a statement. This is clearly a collection agency trying to find people with outstanding balances and their tactics are to call people with the same names as those with outstanding balances. I guess if your name is John Smith you will get a lot of calls.

September 30th, 2007 donotcall CA


September 26th, 2007 Mary CA

I've gotten three calls in 2 days, but I don't answer them, and no message has been left.

September 26th, 2007 Jen Jen

I have two Macy's card's that I use regularly and do not have any late payment but they still call and call and call. They are very stupid. Most People do not anwser out of state, unknown, 800, or restricted call's

September 22nd, 2007 Jane P

They are collecting for Macy's, and after 3 calls this am I called back which it is about my dead Mother's account. They wanted personal info about her, but I didn't give them any except to say get me off your list and don't ever call me again.

September 20th, 2007 Jeff TX

They are a collection agency, they are calling for my uncle but he passed away and even after give them the information on his death they keep calling.

September 19th, 2007 kate CT

It's Macy's. Yeah, I know the bill isn't that much, but they will call three times a day if you don't pay!

September 10th, 2007 Sheldon OR

I guys by the name of Mr Burton called from that number. He wouldn't say who he was!

August 31st, 2007 Stuart CA

I've had more than a month of 2-3 calls per day with them only leaving a message once of minimal content. My cell provider cannot block the number. The number originates in Mason, Ohio. I called their police department. The number is a local, unlisted number. In order to proceed with credit fraud path and thus to get the calls to stop, they said each call recipient must file an "attempted credit fraud" report with their local police department and then our local police will contact Mason who then gets the authority to obtain the unlisted number info. Maybe then it will stop! Given all the reports on the web, and there are a lot, this number is clearly attempting to scam credit info and/or money out of people.

August 28th, 2007 steve

It is Macy's / Bloomingdale's collections. I have been ignoring the number for a couple weeks and they finally left a message. The person didn't leave a name and so I called back the 1-800 number she asked me to. They couldn't find me and asked me to inform the rep that she has the wrong number the next time she calls back.

August 27th, 2007 SC NJ

Paul Rice
FDS Bank (never heard of it)
1 800 950 0340 (this is the number he gave me as a call back #)
He asked for my gf. I told him she was not available. When I asked what this was about he stated it was about an account that needed to be addressed. Sounds fishy to me.

August 26th, 2007 GPF FL

All of you wondering if this is a SCAM or someone breaking the law or someone harassing you... It's NOT. It's simply a bill collector trying to get the money that you owe to MACY'S Department Store. Probably your credit card that you never paid. And if you've never charged goods to Macy's, then they've probably got your number from the previous owner. If so, answer it and tell them they've got the wrong number and to stop calling. That WILL end the calls.

August 21st, 2007 DS

I didn't pick up when i saw the caller id, and the message said "this message is for [my name here]" with my actual name, and then NOTHING else...but from the other comments it seems like a scam.

August 15th, 2007 kurt MA

4th call, the 3rd morning, on my cell. If this was Macy's I am pretty certain they would also try my home

August 13th, 2007 Starbright CA

Its macy and bloomingdales collections...Pay your bill and they wont call you

August 9th, 2007 tina NY

i called the number back..it didn't even ring,it went right to music.

August 9th, 2007 Amanda

It keeps on calling my cell phone number 2 to 3 times a day! So annoying!

August 8th, 2007 David D.

no one there when I answered

August 7th, 2007 Trudy

the ID just said "mason"

July 24th, 2007 Heather CA


July 23rd, 2007 BOSTON MASS MA


July 19th, 2007 jimbo baggins

We, too, are getting calls from this number two or three times a day. Same scenario....answer and they say all reps busy and put you on hold. Or, they get the machine but don't leave a message. We don't have a Macy's card. The big issue here is the new tactics from collection agencies. My wife and I have been dealing with this crap for the last two years because of her LATE ex-husband. The agencies simply search for and then call everyone in the area with the same name. I have been asked to prove that I was not her ex by two different agencies. I'm going to call the 800 number listed above to try and solve this. But, boy are we tired of this nonsense.

July 16th, 2007 Martin in TX

This is Macy's. They left message to call 800-423-6373.

July 16th, 2007 nana

Caller ID said Mason OH
Caller calimed it wan an important call but all oprators were busy so please stqay on the line for the next available operator.

July 13th, 2007 i hate macys MA

it's macys collections office

July 11th, 2007 Larry NJ

It is collections for Federated Department Stores (FDS). This is Bloomingdales & Macys. They identify themselves as FDS Bank. They call daily but never leave messages.

July 9th, 2007 RL CA

A recorded message saying they have important info. Sounds like a collection agency call to me.

July 8th, 2007 walker CA

this number calls my fax machine at my office 10 to 15 times a day..
when I call then, they say the person at my fax number owes them money.. I have told them to keep calling that number, and when the fax answers talk to it, maybe it will pay up!

July 7th, 2007 hangupguy NH

Phone ring ...
Check number on WHO CALLED US...
Phone still ring ...

Thank you WHO CALLED US!

June 28th, 2007 Martha TX

I answered the phone & said hello, and the system responded by saying, all representatives are busy please hold on...I hung up. I called the ph# to see what would happen, & I received more or less the same greeting. If they said the name of the company, I couldn't get it.

June 26th, 2007 Katie CA

I've never had a Macy's card.

June 23rd, 2007 Lisa

I also got a call from this number on a sat. 9:40am and I do have a Macy's account, but I pay on time. Short of calling Macy's has anyone gottin any relief?

June 22nd, 2007 Joe Smith OH

Looking for Donna Malloy.

June 20th, 2007 VivanLT CA

It's 90% chance a scam. They immediately ask for an account number if you call the 1800# that they leave. If you "think" it's for Macy's or whatever else, then they could be using it to scam your account. Just call the number, tell them that you are not whoever they're looking for, and that they should stop calling. Then call Macy's, Pier 1 or whatever and verify that your account is ok. (They probably stole the catalog mailing list and are hoping to strike gold that you have an account that matches the address and name they have for you.)

June 19th, 2007 K. Kim CA

They have been calling several times, however, they have the wrong number!

June 17th, 2007 Reynaldo NY

Just give them fake info.

June 13th, 2007 Belle CA

This woman called 100 times in the past one month. Can someone please go after her? I filed a compliant with the nationaldon'tcall. Just hate it!

June 12th, 2007 Hek CA

It's Macys credit card services

June 11th, 2007 Vic

They do not leave a message.

June 9th, 2007 alley m. OR

"please hold for an important message blah blah blah" then it times out and get a dial tone. there is also another number for macy's and do the same thing. i am calling the district attorneys office in my state and reporting repeated calls where there is nobody there when i answer. is this not harrasment? one call i was able to talk to a female and asked for her supervisor or manager, she said she didn't have one, then she hung up on me.

June 7th, 2007 Mindy IL

Same situation that Melissa 2007-05-15 described happened to us. Someone at Macy's actually screwed up and used our cc number for someone else's purchase (amazing). WHAT a hassle to get cleared...still ongoing. We will NEVER shop Macy's again.

June 5th, 2007 April

got 2 calls 2 days in a row in the morninf, but no one on the other end

May 30th, 2007 Jelly CA

it may or may not be the legitimate collection agency. if you have an account with macy's or bloomingdales, please call their billing/credit departments directly to get the scoop on your account rather than giving any personal info to the 513 folks. make sure your account has the correct billing address, check for unauthorized purchases, and take note of the following: WHEN YOU OPEN A MACY'S VISA ACCOUNT, YOU MAY ACTUALLY BE OPENING TWO ACCOUNTS. i had no idea. i had zero balance on my macy's visa, but an overdue charge from the macy's account. bizarre. she removed the late charge when i explained my position. i cancelled the accounts promptly and chastised myself for not reading the fine print.

May 24th, 2007 JUlie MD

Its Macys collections

May 22nd, 2007 K CA

The lady who called, "Mrs. Dozier", had a terrible fake southern accent and got belligerent when I asked what the call was regarding (I told her the person she was looking for wasn't home). And she messed up the 866 number she was trying to get me to call back. Creepy all the way around.

May 19th, 2007 katherine TX

umm.. i highly doubt its from macys..
im 14 years old and i got this call on my cellphone.
i dont think im old enough to have a card from macys.

May 17th, 2007 Me OH

This is a collection Department for Macy's, Bloomingdales, and Pier 1. It is not a scam, but you should still not give out personal information like ss#'s.

If you have a zero balance with them, and you are getting calls from them, you should make sure that you really do have a zero balance. Somebody may have stolen your card number and changed your address.
If you have never had an account with them, somebody may have stolen your identity and opened an account in your name.
A less severe issue is that somebody else has put your phone number on their account.

And to Lee who thought it was FDIC, it is FDS (Federated Department Store) Bank.

May 16th, 2007 Melissa

The number is linked to credit collections for Macy's/Bloomingdales etc. Federated Corp.

May 15th, 2007 Melissa

Okay, so i FINALLY resolved this stupid crap. I've been getting calls from this number--the 2 ring thing, no message--for the last 3 weeks and it has been driving me nuts. I finally called back and called the lady a scammer and to leave me the hell alone...and now i feel stupid. I called Macy's. Apparently, when I opened up my credit card account at Macy's, the idiot lady at the counter also opened up a store account for me to which she charged the pair of jeans I had bought. I had been paying my credit card statements on the Macy's credit card site and this charge was NOT reflected. Unfortunately, they messed up and haven't been sending me paper statements for my store account so basically it has been sitting there collecting late fees. Luckily I got them reversed. SO I thought it was a scam, but now am eating my words. I am super pissed at Macy's and will prob close my CC account because of this. How can they send this to a collection agency when they havent even sent me SHIT in the first place? And why is the Collection Agency so incompetent? Oh, yeah, let me just give you people--who don't even know where my account is held--my social. here, how about my mother's maiden name! City of birth? why not. ARRGGH, stupid Macy's. Had they not reversed the late fees I would be bringing a class action suit and I'm not kidding. Luckily, everone I know is a lawyer...

May 4th, 2007 Bobby CA

He said that he was from Federal Bank, and i asked him where he was calling from. someone please help me.

May 4th, 2007 Bobby CA

The man who called me wanted my name and phone number. that was creepy.

May 3rd, 2007 A. Anderson CO


April 28th, 2007 Ruth NY

When I answered it was a computer voice saying all of their representatives were busy & for me to hold. I hung up.

April 22nd, 2007 Tiffany S. LA

Got a call from this number. Didn't answer it. They didn't leave a message.

April 20th, 2007 d CT

I have a $225 credit on my Macy's bill, so this must be a scam. I will call Macy's to check.

April 17th, 2007 Tina CA

Credit services for Macy's, Bloomingdale and Pier I. But I don't owe any of them any money, I think it's suspicious too!

April 12th, 2007 Nicole PA

I am 99% sure this is a scam so please no one give them any billing information. They claim to be Macy's collections, so I told them I will not pay unless they gave me a number to call back - they told me that was impossible. I work in telemarketing, it is never impossible! I then asked how my name appeared on the bill (since I knew I had a 0 balance) and they had my middle name, which I haven't used in 10+ years. I am fairly certain Macy's systems were hacked and I have emailed them to report this call and see if it is legit. I'd suggest everyone else to the same!

April 4th, 2007 Tim CA

Credit card collection agency for Macys and other dept stores...I don't even have a CC ...wtf?

March 29th, 2007 Jason

They were calling me at work and i noticed a posting from a guy kevin on this website from another debt collector redline recovery and the guy said to go to www.adviceontime.com to get info. I was shocked because that website does have a lot of good info and its free, they dont even require you to register or anything. i tried one of the letters and they havent called me! I hopes it works for you guys too. They also had awesome advice on buying a car!

March 29th, 2007 Pops MA

This is either Macy's or a collection agency for Macy's, among others. They call frequently. I never answer. They are looking for my son (who no longer lives with me) who is paying creditors through a debt management plan with Auriton who pays each creditor monthle. Aurton advises its clients not to speak directly with creditors because they try to talk the debtor into paying more.

March 28th, 2007 tod444 VA

I called that number today from work. The person asked if I had a Macy's, Bloomingdales or Pier 1 charge. When I answered no, he asked for my social security number to "further check". I hung up and registered a complaint with the National Do not call list.

March 27th, 2007 reb. KS

I keep getting this same call. The other day someone answered me when I picked up the phone and said "I have the wrong number" and hung up...it was a woman and the number was from Mason OH

March 26th, 2007 tod444 VA

This number calls everyday and sometimes several times. They do not leave a message. I do not have Macy's account. How do I make them stop?

March 21st, 2007 kb MN

I have received numerous calls from this number. I never answer and they usually don't leave a message but today "Mrs. Moore" told me to call 1800-926-7866 which when I Googled that number found out it was a Hampton Inn in NH. This is definitely a scam.

March 19th, 2007 Andrea PA

For the past two weeks I've been getting 5-8 calls a week from this number (I'm always asleep or in class when the phone rings, odd) and it's weird that someone's calling my obviously unlisted cell phone number, but then again, I have email addresses that I only put on job applications and I still get email from phishers. As for that "Mark Davis" dude - I got two of those calls too! - starting the same week as this mess. But I never even remotely bought into this number being anything important, and as for the Mark Davis thing, "hello this is an important business matter..." um ok I'm a 25 yr old law student, I have no business matters, I am too poor, trust me. The ID on that number was a 1-800 number. This 513 number bs doesn't really bother me, tho today I think I got a message, someone said "Michelle Baker? Michellllllle Baker?" like this lady was all confused. So when I called back (for the first time ever) I expected a jail or something but it just said all operators are busy and immediately switched me to hold. Instead of listening to Diana Ross I hung up. This whole thing is weird at most, the only reason why I get annoyed is because this number is taking up valuable real estate on my missed call list - my phone only stores 20.

March 17th, 2007 Carole L

who is calling me from this number?

March 13th, 2007 Kevin

I got these guys to stop calling me by using a free letter on www.adviceontime.com i want to thank mark for giving me the website.

March 13th, 2007 ND

I received a call from this number after I bought furniture from Macy's....they were calling to schedule the window time for my furniture delivery.

March 11th, 2007 Bonnie

It's Sunday morning, 10:00AM and I got a call from the same number. The lady calling asked to speak to my teenage daughter. She would not give me a reason for calling, stating "it's of a personal nature." She asked me to have my daughter call 800-423-6737. She also asked for a good time to call my dauther and did she have another number where she could be reached. I then googled the 5135738739 number and got this link. This is a scam I'm sure.

March 8th, 2007 V CA

They have been calling cell phone every couple of days. They ring twice then hang-up. Is there a place that we can report tis to authorities en masse?

March 7th, 2007 Joe CA

Did not answer phone.

March 4th, 2007 Lee

I got this call on a Sunday afternoon. The black woman said that she was with "FDIC" something that was affiliated with Macys. That I was late on my card and that would result in a $35 late charge. I told her I didn't think so as I paid on line and received a confirmation from them. She wanted to know if my bank account showed an actual deduction which I know it did. She wanted to give me a fax number to send her proof of this deduction. I told her it was very strange to get a call like this on a Sunday in the first place and if they needed anything from me they could send me a written request with their letterhead. This is a scam. I hope no one is trusting enough to give out info on the phone.

February 27th, 2007 Rob

It was a credit agency that handles Macys, Bloomingdales, and something else. A woman answered immediately. I was 2 months behind on my macy's account, but it turned out they needed my new mailing address because I had not been receiving statements. Glad I called

February 25th, 2007 Jessica CA

I don't have a balance on my Macy's account. It has been clear for two years now...and before that it was rarely used and always paid off on time. I have been getting calls from this number repeatedly. The most recent was just Sunday at 9:45am!!! It's really annoying.

February 22nd, 2007 W C WA

ass clowns for sure...

February 21st, 2007 S. A. NC

I am getting at least two calls per day from this number. I don't answer and there is no message leftI don't use my Macy's acct., so this is a scam to get money from the unsuspecting. I've also gotten a similar call from American Express, but a different return number.

February 21st, 2007 Jim

I'm always amazed when I visit here. The calls can be stopped. It's easy, simple, costs $100.00. I did it months ago and have posted dozens of times in this WhoCalled forum. I see where "Sharon" also posted the same info. There is a simple device called Interceptor ID. It looks just like any caller ID and hooks up the same way. A few minutes to set it up and your phone won't ring for these guys or others like them...ever again. Go here www.interceptorid.com to order it. Great company, easy tech support and it WORKS. No, I don't work for them. Email me to ask more at jimmyjoker@gmail dot com

This is the real deal, I've used it maybe 6 months and laugh every day to see how many have called that I didn't hear.

February 19th, 2007 Joe L WA

This number is from the VISA collection agency. I was told this when I called the Macy's credit card number to inquire about a payment I had made. They verified over the phone that this was a VISA collection agency.

February 10th, 2007 kfrd MA

I've gotten at least 10 calls from this number in the last month (on my unlisted cell phone). Today is a Saturday and they called me at 9:01 AM and woke me up. I've never picked up when they've called and they never leave a message. So I just Googled the number and found this page. I don't have a Macy's account so if that's supposedly who is calling, it definitely must be a scam.

February 8th, 2007 Jenny MO

No message, but the number showed up as a missed call. Apparently it's a scam. I am in Houston, though.

February 6th, 2007 Justine CA

I have received a call from this number at least 5 times this past month. Nobody is ever on the other end of the line...all I get is dead air. Likewise, no messege is ever left. I do have a Macy's account, but if it WERE Macy's, there would be someone on the other end of the line wanting to talk to me, don't ya think? After reading what I have read here, it sounds like a total scam, or someone trying to get personal info.

February 6th, 2007 shawn c MN

I've been getting calls on my cell 5 times weekly. I never buy or owned/opened anything at this dumps. How do you file a complain through FCC, since it's provide only phone numbers?

February 3rd, 2007 JS

I forgot to mentions, i have never stepped into a MACY's in my life.

February 3rd, 2007 JS

I got a call from this number, three times, on three different days. I never answer it.

February 2nd, 2007 A.P IL

02/02/07 Caller didn't identify,or leave message. Asked for me to stay on line.etc I don't have Macy's account and have unlisted #

February 1st, 2007 Debbie WA

This person has called me everyday. He states his name is "Mark Davis" and that its an important business matter. We have called this number back a couple of times. It picks up and puts you on hold. After awhile it hangs up on you. I'm tired of this. I'm going to block it on my phone. It can not be Macy's because I pay my bills on time!

January 31st, 2007 zipper

"Please hold for an inportant message....blah.blah.blah

January 31st, 2007 Lana MA

I received a call from this number, though did not attempt to return the call. I googled the number and found the link to this site?
What is this all about?

January 29th, 2007 E Rowe

This person keeps calling from this number and hanging up. It is very annoying. I am also afraid because Ihave teenage children.

January 25th, 2007 Diane MA

There's no way a real organization dedicated to getting *your* money will put you on hold. It's a total scam.

January 18th, 2007 EV

When I called the number back.. They said " Credit Services " But I dont owe anyone money...

January 17th, 2007 Jamie

I got a call from them late at night and the next morning. I missed both calls but they did not leave a voicemail. I call back and an automated voice message lets me know that currently all operators are busy.

Its weird.

January 17th, 2007 Adrienne GA

By the way, we have a zero balance on our Macy's account as of the date of this call, making the whole thing even more suspicious.

January 17th, 2007 Adrienne GA

I believe this is a scam. Rec'd a call from this number demanding a check by phone but they wouldn't provide an account number. Ms. Greco stated that the account was 3 months past due and had already been sent to collections. We didn't provide the check by phone, and when we called them back they said it was the wrong name matched with the wrong phone number, and that the call was made in error. I called Macy's credit services after hanging up with Ms. Greco and their office was not open yet. Macy's credit services has a 770 area code, not 513.

January 15th, 2007 SP MD


January 12th, 2007 Allyson NJ

Its definitely macys. they screwed up my account information and told me I owed money when I definitely didnt. they ask for your ssn# and ask you to pay over the phone. Dont do it. check your bill or go to the store to figure it out.

January 6th, 2007 robin PA

I see someone suggests this is from Macy's collections, but I don't have a Macy's account. This number calls me 2-3 times/week since I've moved here (5 months). I am on the do not call list.

January 3rd, 2007 Ign PA

They've called my cell phone 2 days in a row now. First and automated message actually tells me to wait for an operator. Then (after I hang up), an actual person calls me and requests some person who I don't even know. Clearly they have the wrong number, but so far attempts to get myself off their calling list have been futile.

December 27th, 2006 joaquin IL

This is an automated collections dialer. If you call the number back you can get off of their list if it is in error.

December 21st, 2006 Jim

This is an automated system that calls a number and redirects it when you answer. Unfortunetly, my phone will not connect to their system. I redieled the caller number, they will not talk to you if you don't know the name the auto-system was trying to call and they can not (right) find my number in their directories. This is a collection agency. now how do I get off their list.

December 9th, 2006 Jenny


December 9th, 2006 Livs CA

Its Macy's. You probably owe them money!! Pay your bill.

December 8th, 2006 C. Hoyle TX

They left a message to call 800-423-6373. I did not pursue this. The callers are annoying, though. They called 3 times in one week.

December 6th, 2006 manny

who or what company does this number belong to?

December 5th, 2006 Jeff L. FL

Mason, Ohio