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Who Called Us

The phone is ringing, and I don't recognize the number,
All Caller ID says is, "NAME UNAVAILABLE".
Please help me figure out who is calling and what they want



Countrywide Home Loans | Country Wide Home Loans | Countrywide Homeloans |

countrywidehomeloans calls from 34 phone numbers:

214-872-3000 312-453-0975 407-426-2029 626-571-1410 661114616 777-771-7907 800-257-1603 800-472-1078 800-611-7279 800-641-5302 800-661-6065 800-668-7639 800-669-0102 800-669-6607 800-669-6654 800-826-9617 805-955-9739 817-847-2066 817-864-7630 866-281-3570 866-502-9013 866-518-0270 877-371-2775 888-219-7773 888-219-7779 888-221-2965 888-231-7057 888-241-3593 888-268-8635 888-595-6399 949-251-0410 972-000-0000 972-526-0000 972-608-2138


(800) 669-0102

February 23rd, 2014 zapps jones MS

Do not call again. You scamer!!!!!!!!!!!!!!!!!

February 20th, 2014 jen WI

said they were from bank of america

June 13th, 2013 Ann Zenisek CO

This is a scam to steal identity. I have also reported this to Bank of America. They did not call me, I call the number and it stated that it was Bank of America. They use the same voice and questions as the company Bank of America has on their voicemail.

I'm very worried.

April 17th, 2013 Mike WA

Someone left a flyer with this phone number on our front door just a little while ago. We have never gotten a call from this number. Just door tags lol. Not really sure if it's BoA or not, but we handle our business in person or over the phone, NOT with scandalous door tags being left on our property. If it's important, then BoA will CALL. Be careful out there!

March 1st, 2013 eljayalee GA

Our area has been warned by the Police Department that the callers from this number are scammers who want you to give them your personal information, especially your SS#, so they can steal your identity. If you receive a call from this number or find a call tag on your door, call the police!!

January 19th, 2013 tenant GA

Number left on door hanger for owner of this property. Also received Fed Ex delivery.

October 31st, 2012 Karen4dfw

Rec d a call from this no a few minutes ago,who identified themselves as BoA and they were recording the call for quality assurances. I said, hold on, I m going to record this as well because I told them in the last call they did not have my permission to call my cell......he said he would have to release the call if I was recording. I asked why since they were recording me and he repeated himself and released the call.

October 22nd, 2012 bob CO


July 27th, 2012 Ann NM

I keep getting calls from this number at 8 a.m. I don't need loan counseling as I HAVE NO LOANS! I tell them to stop calling, and it does no good.

July 26th, 2012 Ann NM

I keep getting calls from 'toll free'. No name given. No message left.

July 21st, 2012 TA GA

I am sorry, CFPB Consumer Financial Protection Bureau web site is www.consumerfinance.gov

July 21st, 2012 TA GA

Bank of America is calling me days and night on this number. I believe this number belong to third company that bank of America has hired to harass people. The callers are rude and asking for money. Bank of America ha giving this collection agency your social security and all the banking information. This company is scamming people. As I was reading someone else post; yes, I agree that” Bank of America has committed a Federal Crime by releasing your private information. Bank of America needs to be sent to the Federal Bureau of Investigation. Bank of America needs to be investigated for fraudulent activities; due to releasing private information. I am begging God to bring that day so justice done.

Dear readers please report bank of America to CFPB, Consumer Financial Protection Bureau for their fraud and scam as I did. CFPB has told me they will investigate. They will take this matter very serious if more people go to their website and complete a complain form.

Their web site is www.consumerfinance.gov

Thank you and God bless you for complaining to CFPB.

March 19th, 2012 Jaime CO

Called at 7:30 a.m. and 8:04 a.m. Didnt answer the first one after it woke up the baby, answered second call and was hung up on. I called the number back, it answered as bank of America, it wanted my SS # or acct #, I didn't give it, finally got a person who kept saying his name but wouldn't answer my questions and then just hung up on me. Jerk!,

February 21st, 2012 Sally

I've been getting calls for 15 years for the guy who used to have my number - obviously collections are involved.

November 30th, 2011 Chuck CA

For $27 from TigerDirect.com you can buy a USB modem that works with a program called PhoneTray (http://www.phonetray.com) that can be set up to block unwanted calls. You can set up a quiet period for the week or weekends. You can assign a distinctive ring for each number. The program is free and works on Windows XP/Vista/7. I don't work for either company, I am just a satisfied customer that has used this setup to cut down harassing calls like BofA does. The phonetray.com site forums have information on the exact model numbers of modems that work with their program.

November 25th, 2011 Oria GA

The caller does not identify herself and only wants to talk to a specific person within the household. If the ans machine picks up, they don't leave a msg.

(866) 518-0270

November 4th, 2011 roel KY

Don't believe this really is Country wide or Bank of America. They ask questions to extract personal info.
Guy claimed to be agent Jerry, agent number 448579.
I've gotten real calls from Bank of America, so I know the difference.

(800) 669-0102

November 2nd, 2011 sue CT

Called repeatedly from 8 am to 5 pm no one there when I answered so tried letting it go to voice mail no message. Also called my husbands cell throughout the day no message. Where do they think people are during the day? We did the modification on mortgage but still they call and haven't seen this number come up since BoA bought Countrywide. Is it really BoA and how important is it if they won't leave a message?

October 14th, 2011 GAH WA

They call non-stop. Starting around 6:00 PM to 9:00 PM. We do not have any business with BOA. At first I tried to explain but have given up and now have them Blocked. Still they call.

October 7th, 2011 pipesda8

Mother fockers ask for info without properly identifying themselves, I called boa and was advised NOT to give any info to this caller or number

September 20th, 2011 Howard IL

I have repeatedly asked them not to solicit me and the phone calls will not stop

(972) 000-0000

September 15th, 2011 David KY

Caller claims to be Credit Card Services. They call several times a day even tho I am on a no call list

(800) 669-0102

September 12th, 2011 jamie gutierrez

call call call is all they do..up to 20 times in a day, please stop the calling someone

September 2nd, 2011 Brian Craig AZ

Jerk started demanding to speak to whoever is in charge of my dead sisters estate...after I told him nobody was, he hung up. He now calls back every hour on the hour and hangs up as soon as I answer. I called back and filed a complaint and demanded they put my number on their do not call list...yet may still get calls for the next 24-48 hours. Maybe if I naswer in a womans voice and then blow a whistle into the phone when he comes on the line he might learn some manners.

September 1st, 2011 tea NV

Sorry, AMS, this is a BOA number to collections

August 19th, 2011 Dwight NV

I received a call from this number and a computer tells me to stay on the line for a very important phone call. After a minute a guy jumped on asking my name. I asked his and he just said have a nice day and hung up.

July 28th, 2011 Nancy NV

I receive 3 to 4 calls from this number a day. It's Bank of America calling for someone who had this number previously. I tell them that they have the wrong number,that we've had this number for 2 months now and to please remove my number from their list. Doesn't matter they still call and it's a different person each time, they have been polite except for one lady who hung up on me in mid sentence.

July 22nd, 2011 gas CA

Its B of A collections.

June 29th, 2011 GAH WA

No clue who they are looking for. Not me.. Go AWAY

(866) 518-0270

June 23rd, 2011 Rosa OH

If this is countrywide we don't have a mortgage with them anymore they sold it to another company so they need to stop calling. They call over & over & never leave a message.

(800) 669-0102

April 28th, 2011 Gale MO

We were in the home modification program, but were denied. We have been making our regular payments, and have a contact person who we have been working with. I want this harrasment to STOP!

(866) 518-0270

April 27th, 2011 Andy CA

They left no message.

(800) 669-0102

April 26th, 2011 Dave

Just got 2 calls today from this number 800-669-0102 which belong to Bank of America. They have been calling me for over 3 months now. I have called them and told them to remove my number from their calling list but they still calling me every single day. From now on I will file a complaint each time they call at "National Do Not Call Registry" www.donotcall.gov

I recommend everybody to file a complaint every time they call. If enough people do it, the government will take action against them and hopefully they will stop.

April 23rd, 2011 Mary PA

They keep asking for some guy I've never heard of. I don't think there's very good communication within this company because I've told them they have the wrong number and they apologize but then someone else just calls back and asks for this guy again. If they reverse checked our phone number, they would be able to see they've got the wrong number. Not very efficient. I just won't answer anymore, I guess.

April 22nd, 2011 Michael MO

I was very suspicious and didn't trust the caller(s) (five in three days) and didn't call the number given, because none had any way of verifying to me that they were Bank of America. I was slow to figure out (took me 3 days!--doh! ) that I could call the BOA customer service department number printed on our loan bill. The cust. serv. representative at that number confirmed that the number 800-669-0102 is their collection department number ( I still don't intend to use it till I'm surer though ), and because by using the customer service line I could be sure I was really talking to BOA, I trusted the cust. serv. rep with our loan account number. That was all it took to find out that these calls were in fact BOA trying to notify us of an error made in writing our monthly payment check, and we were then able to fix the error. I was relieved to find that at least no scammer had gotten our personal info and was phishing for more. Just trying to suggest a way you might check on whether it really is BOA, and a way to contact them and know you're not talking with some independent scammer, without calling 800-669-0102. If you don't have an account with BOA, you might get a cust. serv. number from their web page.
p.s: I still despise BOA for how it has been blatantly cheating so many people out of their mortgages, has palmed off toxic assets to swindle investment companies and other villainous swindlers, as if they felt perfectly entitled to do that, and still do, and expect to get excused for ruining our economy. Not too big to fail, too big to exist.

April 8th, 2011 Not Herb VA

Stop Calling, No Herb lives here!

March 27th, 2011 chuck CA

have recieved 8 calls from this number in the last 6 days and i am not a home owner nor have i ever done business with bank of america.

March 20th, 2011 Ticked off WA

These MOFO's call day and night. Just called 3:30pm on Sunday. We ARE NOT THE PEOPLE THEY WANT!! Wrong number, wrong name. NO MATTER!! You answered, you're guilty! I can not believe these idiots.

Since the 1st of the year 2011, we now have 5 of these outfits calling our 2 different phone lines. Now, one line was my Dad's, been in our family for over 60 yrs!!! The other one is ours, we have had it 31yrs!!! So no chance it was someone elses number a month or two ago. I am so fed up with these people.

March 10th, 2011 Tired WA

These idiots call up to 10 times a day. Have since the first of the year. I tried to explain that they have the wrong number, wrong person. However that just adds fuel to their fire to keep calling. I even bought the Panasonic phones (listed below) to block them. So far they have used 5 different numbers.

What is odd is, this is just 1 of 4 phone collectors calling us. None are us, have never heard of the people they are looking for. Try to explain, call them back and BOOM, they think they have you. I am so frustrated with these idiots. One outfit looking for Carmen Wiggins (if you read this, PAY YOUR BILLS). I tried to explain we are not the person they seek. The woman told me that I needed to learn a lesson! She started to call back with an unlisted, no number line. Over and over for hours. I had to unplug the line.

And no, we didn't just get these lines (we have 2). One was my Dad's. It's been in our family for 60yrs. I had it installed when he came to live with us before he died 11yrs ago. The other is our home line we have had for 36yrs.So these people are WAY off the mark. I can't take it..

February 25th, 2011 AMS CA

I work for BOA Home Loans and Insurance and can assure everyone that this number is NOT a BOA number. Please DO NOT GIVE any of your personal information to anyone from this number. BOA would come on the line when you answer the phone and give you information to verify & then ask you to verify another piece of information to make sure we are talking to the right person. Once again, DO NOT GIVE ANY PERSONAL INFORMATION TO ANYONE AT THIS PHONE NUMBER!

February 19th, 2011 Mary IL

It appears from other responses that this is someone pretending to be Bank of America. I imagine if they call enough people, the law of averages says they will eventually run into someone who actually does bank at BOA and they will scare them into thinking there's a problem with their account. In these days of identity theft, no reputable business is going to ask for your social security number over the phone. If you receive a call from someone claiming to be your bank, the wisest thing to do is hang up and then call your bank using the phone number listed on your statement - not the number the caller used. Any call you did not initiate is a possible scam. By the way, I have been receiving quite a few calls from this number and I do not bank with BOA. Since we are on the Do Not Call list, I am sure this is not really Bank of America at all. They would know enough not to call.

February 17th, 2011 cl CA

I have been receiving calls on my cell phone (4) so far and each time I answer they hang up. I call back and they want my SS# or account number. I don't have a home loan or any kind of loan and I'm not going to give out my SS#. This has to be a scam or someone is using my cell number on their loan documents, not sure how to get them to stop my number is on the DNC list. I don't bank with BofA and I have never done business with CountryWide. BofA should look into this harassment its very bad for business.

February 17th, 2011 SK GA

This person ID's themselves as BoA debt collction on recorded line. We are not in default and have no idea why they called. They had a lot of personal information at hand, so I wonder if they are legit. They sounded like they were calling distance and when I pressed them, they told me they werre callling form India (big suprise), I promptly ended the call.

February 8th, 2011 Wrong number WA

We are getting deluged with a number of these types of calls. For one, we don't even have a BOA account. The others is for random people we have never heard of. Seems like this started around the 1st of the year. Carmen Wiggins, whoever you are, pay your bills.

People say it's because the phone company gives out old numbers too soon. Well, the one number has been ours for 36yrs. Our other number was my Dad's (my number as a kid) that has been in our family well over 60yrs!

I can not find a way to stop these calls. If I answer and try to explain, they call me a liar and keep calling. One night some woman got mad when I told her she had the wrong number and stated calling with an "Unknown" number and hanging up every 3 to 5 mins. Went on for over an hour! Who do you complain to? Now we are getting calls for other people as well. I can't take it.

February 2nd, 2011 Jack Pissedoff


January 12th, 2011 Resident47

I'm not sure who you mean in this thread by a "defender", Jay. The cost of technical maintenance and personnel for call centers I'm sure is very comfortably factored in, else BoA would not use the phone as a favored weapon like everyone else in the collections industry.

Allstate used its "good hands" a couple weeks ago to dope slap BoA/Countrywide in court for all the toxic mortgage assets Allstate says it was sold. Everything we know about securitized home loans tells us the real money is in forcing default. BoA is not worried about its phone bill. It will be worried that its gravy train of sloppy loan papers threatens to derail for good.

January 11th, 2011 Jay CA

Invariably some no-name defender of BofA/Countrywide's constant calls will read comments such as mine and submit a non-disguisable comment revealing the defender's background. Until then, let's see: The 1-800-669-0102 calls are billed to BofA/Countrywide at local rates instead of as long-distance calls. If Stacy calls from the U.S., then it's a 2c/min rate. If a person or robocaller in India calls, then it's something like a 1 rupee/min rate. Stacy and the Indian call centers will continue to call persons non-stop, as others continue to report here and at 800notes.com and at whocallsme.com and at everycall.us. These calls may or may NOT be returned. Simple mathematics tells us that the aggressive 25 calls/week average will be costing BofA/Countrywide a mere 50cents or 25rupees per week. This comes out to $2 or 100 rupees per month, and then $24 or 1200 rupees per year, albeit still a trivial amount. On the other hand, multiply this yearly figure by the number of persons targeted by these calls, then add possible additional costs (legal?) levied against BofA/Countrywide, and eventually the constant [non-returned] calls from this 1-800 number will slowly start to cost BofA/Countrywide a SIGNIFICANT amount of change.

To that no-name defender responding to the comments here, go ahead and feed these figures back to your BofA/Countrywide bosses before you or they spin these away :)

December 13th, 2010 Resident47

You folks need to be careful invoking FDCPA rights. If BoA is your original creditor that law will not apply until collections is farmed out to a third party. A few states have thoughtfully provided similar protections from first parties. Get your homework straight before you call anyone out.

Given the way home loans and other consumer debt are securitized, you could charge that ownership of the debt is impossible to strictly prove, but right now it's a tough legal route to travel.

BoA took a bigger risk than they admit in purchasing Countrywide, and at the time went on a rampage unfairly repricing BoA accounts to subsidize that. Not surprisingly the writing on the wall says the chain of title on pretty much Countrywide's entire portfolio is a mess, yet people are forced into homelessness over bad papers and sloppy proof. It would surprise me not one second if BoA suddenly turns up the heat for its customers before the regulators and Congressmen start calling.

December 13th, 2010 slantna CA

Despite the fact that I made this loan current (Countrywide that became B of A Homeloans), after pragmatically refusing to pay the monthly [because it was on my mom's house I inherited and serviced after her death]; because they kept denying my attempts to 'assume' it (always asking for another 'item' that was never on the original list of documents I was to provide to prove I had the authority to assume), and I could not get them to stop placing the lender-based insurance on it every year (now 3) at the cost of around $8.200 per year - to which they issued a 'Letter of Intent to Accelerate' the loan; they keep calling. I spoke to the agents twice, and they did not have the current information in their system. I told them I was waiting to see the statement with my recent transaction on it before resuming the monthly payments, and, although they understood what I was saying (that it was current), I would still get these calls until I made this month's payment.

12-16 calls a day, all day, every day - and I have already satisfied what they are calling about.

December 10th, 2010 Nancy OH

This company calls me at least 10 times a day. I have repeatedly answered the call then told them not to call back. This company violates the FDCPA in numerous ways. Not only do they not say this is an attempt to collect a debt, they do not identify themselves, but repeated calls are a violation of the FDCPA. They have ignored my request to make contact via mail. File a complaint with the FTC at www.ftccomplaintassistant.gov

December 3rd, 2010 Nicole CO

This is BOA. They call me a minimum of 6 times a day. They are calling regarding payments for a mortgage on a house that foreclosed over 2 years ago. I have been told by a couple of the representatives that they won't stop calling until I pay. Some of them say they will transfer me to someone who can help me and then I get a recording that says to call back during normal business hours. I get this message even at 11am on a Thursday. Anyone have any idea on how to stop these calls?

December 1st, 2010 Sebrina GA

We've been recieving calls from this number for a couple of months, they're looking for my husband's ex-wife. I've told them repeatedly that she doesn't live her, nor has she ever. The calls have slowed down, though haven't stopped completely. I did however find that this is a legimate phone number from Bank of America, it's on their website here, homeloanhelp.bankofamerica.com , and seems to be the number for the forebearance department for people having financial hardships.

November 5th, 2010 SMS PA

Never leave a message so not sure who it is ??? If it is BOA they shouldn't be calling me since I am NOT LATE OR BEHIND with my mortgage payments. They are the ones who owe me money since they misapplied two of my payments one even going back to 2009... and they claim they need time to research it.....should be totally ashamed of harassing their good customers. I should be the one harassing them to find what they did with my money

November 3rd, 2010 Tom OR

Loan Counseling from Bank Of America. I have reported this number numerous times to the Federal Trade Commission because I am on the DO NOT CALL LIST and I have NEVER DONE BUSINESS WITH THIS BANK !! Borders on HARASSMENT !!

October 28th, 2010 Wendy FL

They call almost everyday, I ignored it because we have caller ID and I figured they can leave a message. Now i have answered it twice, they ask for my husband, won't speak to me because it is "personal" however EVERYTHING we have is joint, so my name would be on any account. RED FLAG. They say they are Bank Of America, we are with Wells Fargo. We have no loans at all with BOA and have not applied for one with them, I asked them to stop calling. If they call again, I will blow a whistle down the phone. There are a lot of scammers out there preying on people in this economy, do not give out any informatin to these people.

October 26th, 2010 Its Me DC

I've recently refi'ed with BOA and had my mortgage payment skip two months. I've been receiving these calls non-stop to my cell for well over 2 weeks now (Oct. payment is deemed late). I read many of the posts here and called my finance officer and he confirmed that all was well with my account, and that I should not be receiving any calls from anyone about "loan counseling" or "debt collection". I've experienced what many here have experienced with hang ups, nothing/no one on the line, etc. I've never called back and never spoken to anyone asking for my SSN or anything of that nature. My advice: if you do not and have or have NEVER had a loan with BOA or CW (Countrywide) ignore the calls. Yes, they are annoying, but ignore them. If you DO or HAVE had a loan with BOA or CW then call your loan officer and verify that your account is ok. If all is well, then ignore the calls. I have been and will continue to ignore the calls. It's always good to contact a legitimate person if you can (as in my case) to make sure everything is on the up and up. Peace.

October 25th, 2010 Mike CA

This IS Bank of America. See www4.bankofamerica.com

Put in 1-800-669-0102 in the search box.

They just called me and wanted the last four digits of my SSN. I didn't recognize the number so I said I wouldn't and hung up. BoA recently purchased our mortgage from another lender, so it's not a scam.

October 24th, 2010 Rosemary J

I am 80 yrs old. Everyday I get a call from this Number, and they want the last four digits of my social security number. They claim they are from Bank of America and now hold my mortgage. I spoke with my mortgage company GMAC and they said they have not sold my loan. I ask them to stop calling me but they call everyday. I believe they are trying to scam me. I will not give them any information.

October 19th, 2010 Barbara DeMarsh NC

I have been getting calls asking if I know a certain person. I do not and asked them to remove my number but the Indian taking my call was rude and unhelpful. Don't harass me over nothing especially from India. I want to press charges. Help me.

October 15th, 2010 Rashid CA

Someone I know keeps getting these exact same calls again and again and she has ABSOLUTELY NO LOANS OR UNPAID MORTGAGES!! According to stipulated tenets of the Fair Debt Collection Practices Act www.ftc.gov/os/statutes/fdcpajump.shtm , even if she DID have a loan or unpaid mortgage, she is fully legally allowed to request WRITTEN documentation and correspondence concerning such a loan or mortgage sent directly to her address, and BofA/Countrywide Loans MUST LEGALLY COMPLY with her request. Should it or its connected affiliates somehow refuse to comply with such a request, and maintain its steady stream of phonecalls instead, then BofA/Countrywide Loans could very well subject itself to actual prosecution proceedings from the Federal Trade Commission.

Be advised of this, BofA/Countrywide Loans or representatives!!

October 12th, 2010 Kerstin IL

Maybe this information will help someone save an ENTIRE DAY trying to get their name/number off the dreaded BoA badger list. If you are receiving erroneous collection calls on a mortgage you don't have, CALL 1 (800) 669-6607, NOT the number they call from. That number just routes you to clueless collectors in call centers all over the world who will promise you're off the list. When you call, if you don't have a loan or the ssn# of the unknown borrower, mumble audibly but unintelligibly during the automated prompts and be patient...they'll try over and over, but eventually you'll get a representative. If you say "no" or say nothing, Computer Cathy will tell you to call back when you have the information. Gibberish confuses her. Ask the representative to send your information to their main solicitation or contact group - called the CAMPAIGN Department. That should "stop the majority of calls immediately." I was told all calls would cease by the end of the month, and today is the 12th. Write down who you spoke to, when, and what they promised. If they don't deliver, call the corporate number 1 (704) 386-5681 and they will elevate your complaint to ... the queen, I guess? I was very polite but I did mention that I filed complaints with the Attorney Generals' offices in IL (my home state) and NC (their home state) and with the FCC, which I did. We'll see what happens....

October 12th, 2010 Kerstin IL

I have received almost DAILY calls from them regarding my ex-husband's mortgage. I have NOTHING to do with his home loan! We didn't buy the home together, I was never on the mortgage and I've never lived in the home. I've BEGGED them to stop calling me!!!! Everyone I speak to assures me they are removing my number from his file......but they just keep calling. It's SO FRUSTRATING!!!! I will NEVER do business with this bank.

October 8th, 2010 Kat TX

I get calls daily from BOAC. I don't have a BOA home loan, nor did I ever. I do not do business with these people. I called Tim Carpenter today as recommended by another poster below. He was very nice and apologized for the calls but couldn't help me. He transferred me to the stupid line that has a recording and they won't put you through to a real person without an account number... WHICH I DON'T HAVE! BOAC is very annoying. Caller ID says Loan Counseling. Tim says this is their debt collection department. I give up. You guys can keep calling all you want but your are going to get nowhere!

October 8th, 2010 sharon CA

these people keep calling me all the time.

October 6th, 2010 JOE AR


October 1st, 2010 sanne stockwell CA

I am getting a call from this number everyday, I have called this number back several times, and the people at american bank has tryed to help me stop these calls, but has been unable. I am not Late on any of my payments..But this Call is driving me F.... Nuts...STOP IT PLEASE

September 24th, 2010 doris KY

Calls more than one time everyh day. Don't have any loans or anything from Bank of America. Don't need to be calling my phone number. Tired of this. Haave asked them to stop calling, but they continue to call every day.

September 21st, 2010 Lorraine Newton CA

I had to call customer service more than ten times and each time they said they would remove my number - I don't even have an acct with these people. I am receiving over 20 calls a day and their solution was to have an actual agent stop calling me and to replace it with a recording. Great that really helps. I finally asked to speak to a supervisor who assured me, just like the customer service reps, that my phone number has been deleted from the main system - which is supposed to be different from their other system. OK I'll hold my breathe... I got the supervisor's direct line if anyone's interested.. TIM CARPENTER (480) 457-3567.. good luck!

September 21st, 2010 Karen CA

They are debt collectors probably after my ex.

August 25th, 2010 ab MD

getting one phone call a day. all callers have indian accent, purporting to be from Bank of America.
Called BofA, they said that they did not initiate any calls to me.
The call sounds as if it goes over the internet, should be a call center in India.
Web sites connect it to CountryWide Home Loans (formerly worked with BofA), so it's a promotion call
at best, or a scam. The first question they ask is to give SSN!!

August 25th, 2010 Gay Ann Ost CO

I have been called more than once daily by this company for months. Today I am going to send a certified letter to them...if I can find the address and if they contine to call will again report them.

August 22nd, 2010 za FL

Harassing and unhelpful
Offshore call center, maybe India

August 21st, 2010 Richie WA

I've been getting calls from this number (800-669-0102) at least once a day for the past week. The people on the other line claim to be from Bank of America. Today I called up the Bank of America number on the back of my credit card and asked them to verify if this phone number is from one of their departments; that answer was no. When asked who I should contact about this problem, the representative suggested I call the police. I'll be doing that later this afternoon.

August 17th, 2010 Vrost CA

The rep said he was calling from Bank of America to discuss my mortgage, and then he asked for the last 4 digits of my SSN. I wouldn't give this out, so he thanked me and ended the call. I then checked in at Bank of America and found that they had a legitimate matter to discuss. Once done, I spoke with a supervisor who explained to me that the rep should have instructed me to call BofA, so I asked her to follow up with that department so they could provide the rep with additional training.

August 16th, 2010 me NY

Recording said "please hold." I waited 20 seconds but no recording or human picked up. Already received a call from this number 5 days ago when the caller claimed it was "Bank of America" but asked for someone I know but who does not and has never lived here.

July 30th, 2010 joe MA

call multiple times every day for several weeks. they keep phishing for SS# info which i would never give them. they refuse to give me any info without SS# so told them they could kiss my a$$ and call all they want. they called one time and gave them phoney SS# info and they had the nerve to say that was correct and needed me to verify more info. shows that it is a scam. every person that called had an indian accent. sometimes i just answer the phone to toy with them until they hang up on me. try it...it's fun.

July 27th, 2010 Francis Ford DC

Have been receiving several calls from this number and have no connection to BAC. They even ask for someone elses name. It is clearly a scam and I have filed a formal complaint with the FCC and would recommend that all of you do the same.

July 21st, 2010 Jim

Calls from this number are a computer dialed collection attempt from Bank of America's mortgage division. I am going througha loan mod with them currently and just received a call from this number. When connected to a person they explained that even though I am going through the modification process, the computer still will auto dial me based on my "delinquent" account. She then informed me there were no updates on the account and to disregard the call.

July 21st, 2010 Ann FL

This number calls my home continuously. I have received 5 calls from this number today alone and it is only 3pm. I did answer on the fifth call and I did not hear anything, then the call disconnected.

July 11th, 2010 Yvette Smith KY

I just wanted to say you all should be ashamed of yourself for the things you have put your loyal customers through! You all have made this economy the way that it is due to you all's wickedness! You have made people lose there homes because of you guys. I use to live at 3011 6th ave N St.Pete, FL 33713 ever since 1996. You all threaten us and said "if we do not move, you would get the sherriff and will put us out"! How dirty. So we moved out! Now we had had 12 buyers on this house and you all turned it down! Why? Is there a valid reason? Because usually smart people will take something then nothing! If you can explain to me w/o thinking and pausing. Is this correct? Do me a favor and keep the house! I regret putting so much money in this house! And you know what! I am getting all that stuff out of my house! You all are nasty. How in the world does it take you guys 3 years to have a house that is not sold sitting up there vacant! And there are buyers who would love to live in that house. NOT one but twelve! Explain that to me. I would love to here this great excuse.

July 6th, 2010 Ha FL

I get these calls everyday for 2 weeks already! I have no clue how to stop them, they call trying to get my SSN for my so-called-loan, no WAY. I am absolutely outraged at this, they call early in the morning, late at night, it wakes up my entire household.

July 1st, 2010 pissed off

these scum bags have been calling us every day some times up to 16 or 18 times a day for months. they never leave a message or a call back number. today, they called my mother, who lives in a different city - i have no idea how they got her number, looking for me saying it was about a "confidential business matter". we do have a mortgage with them, but we are current with our payments, have never missed a payment or been late with a payment. ever since they took over our mortgage, we have walked into a branch and have receipts for every payment. our mortgage statements don't indicate any problem. they have never sent us anything in writing indicating a problem. when i called the number today, there is no way to speak to a human being and the only option offered is to set up a payment plan to "get current". current with what? i'm so pissed off with these people.

June 28th, 2010 Art NH

toll free call

June 24th, 2010 Rachel

its Bank Of america

June 24th, 2010 anoymous WA

These people call my house 6 to 7 times a day and tell me to hold on when i answer and then hang up. I dont even have a bank of america loan account or anything, as far as country wide them neither. Have told them once before to stop calling.

June 23rd, 2010 Joe DE

Most likely a phishing scam. They are now on my call block.

June 23rd, 2010 madashell WA

Received my first call this evening from this number and no response after I answered and said "hello" twice.

Been getting the run-around for 7 months now after initially getting pre-approval on a loan mod with BOA. Supposedly being reviewed by mod negotiators now.
Glad I looked this number up.... I'm going to log every call I receive from this number.

Do a some research and inform others. This is all engineered!

Don't give up without a fight and good luck!

June 18th, 2010 Suz

I got a call from this number at work. They actually called my coworkers number asking for me. I have no idea how they got the number. They said they needed to talk to me about my bank of america mortgage and needed me to confirm my last four of social security before giving info. I said No, what do you want? They repeated the same thing and I said No, I'll call you back. They gave me this number (which was the same showing on caller id). I'm not calling it back - I believe this to be a scam.

(800) 641-5302

June 15th, 2010 jl MD


(800) 669-0102

June 10th, 2010 Ellen

So many calls received and I don't have a home or do business with Countrywide or B of A. I called them back and just listened and after you get through the blah blah about Countrywide and B of A.......THEN, it says DEBT COLLECTOR.

Someone needs to do something as they are also calling on cells.

June 8th, 2010 p--

missed this call, but if it is countrywide home loans, as many below state, then they are barking up the wrong tree - i do not now, nor have i ever had a loan with them.

May 30th, 2010 Vince CA

keep getting calls from this number. No one answers and if you let it go to voice mail, no message. Very annoying.

May 26th, 2010 angry

I live on the West Coast and they actually had the audacity to call my home, on a week night, wake everyone up, at 11:41 PM!

(972) 526-0000

May 26th, 2010 UrPal

Call from Plano, TX - left no mesagged

(800) 669-0102

May 25th, 2010 christine CO

continueling calling all day long just in the am today has called 45 times, have put a block on the phone and then they call from another number, i'm tired of getting these calls from the number

May 5th, 2010 Successful MI

I have no accounts with Bank of America, not even a savings account, but I received numerous calls from this number. I hope this information helps all of you stop the calls.

Received 15 calls from this number in three weeks on my cell phone which is registered annually on the National DO-NOT-CALL List looking for Joseph Dunham, who I am not. 4 of these times, I was nearby the phone and able to answer, and I told the calling representative I am not that person, do not know that person, this has been my number for 3 years and to remove my phone number immediately. The last time they called, I was able to answer for the 5th time, and instead of a humanoid, I was greeted by a recorded voice menu with a salesman-type voice. Without entering an account number or SSN/Zip Code, it told me to hang on while they transferred my call to a real person to update their list. After 60 secs, the call was dropped - they hung up.

I was furious, so I called this number back with an idea. I entered an obviously fake SSN and Zip Code, but the system put me through to a person. The representative with a middle-eastern accent asked for my account number. I explained the situation to him, so he asked for my Name and Phone Number to remove me from the list. I refused to give him my name, so he refused to help me. I got irate and demanded a manager. He patched me through to Christina (also had a middle-eastern accent) verified the situation, and I explained that I would not give them any information beyond the phone number to be removed from the list and the reasons for that (scams, and my name is not their business.) She promised my number would be removed promptly and that I would not receive another call. I asked who I would contact if I did receive another call, and she gave me a fax number...really? No humanoids? I promised her that if I received another call, her company would be hearing from the FTC, FCC, BBB, my local Attorney General, and my personal Attorney, and it would be far from pleasant.

After two weeks, I have not received one call from them.

April 28th, 2010 anonoymous

Bank of America Home Loans Bill Reminder

April 23rd, 2010 Jason NY

B a c loans, bank of america sub. Keep calling on a inherited prop. That's was already auctioned of at sheriffs sale. My dads been dead 3 years. Got my number when I tried to short sale the prop. These morons didn't even respond to short sale. So as my attorney said just walk away, and I did. But still harras me. Wasn't even my loan.

April 21st, 2010 Sandra to John

John, i just got a mortgage (first time home buyer) and it was transferred to Bank of America...I spoke with them yesterday and they stated that my home owners insurance policy is about to expire...I believe they may keep an eye on it if it is being escrowed into your monthly mortgage...But possibly call your local Bank of america and clarify with them. good luck!

April 21st, 2010 sandra

Received a call from this number, and when I answered the phone, it was a prerecorded message asking me to please hold, they have an important message for me, then it hung up. They never indicated who they were...

April 20th, 2010 John

I've been called TONS and TONS of times by this number with no msg left. I never answered, just looked here, found Bank Of America is involved & I just recently missed my 1st mortgage payment (well actually they withdrew all the money in my acccount which was more than the mortgage amt. but said it was for home-owners insurance???!!) so I figure that is why I'm getting numerous calls.. just weird they say nothing on voice mail. In fact, they are calling RIGH NOW! I just recently called them entered a fake SS # & Zip code, was put on hold, finally I hung Up..what A-HOLES. GEEZ.. Something is strange with the way they are proceeding with this if they are calling about my supossed "missed payment" which really wasn't missed I had enough $$ to cover the payment, it was about home owners insurance..Can they do that?? I don't know how to proceed with this baloney!

April 20th, 2010 Jim Roblson MN

Not sure if this is cunty wide or not. Just called.

April 20th, 2010 dudette KS

Left recorded message, requesting a call back. Do not have a home loan with them.

April 17th, 2010 Belka FL

People! Check my POSTS at the above websites concerning these tel. nombers. You can save your home. Tell everyone about it! Fight back! Do not trust lawyers! Do it yourself as Pro Se. Learn your State Rules of Civil Procedure, Statutes, Foreclosure Laws. Good luck! To Bank's scammers & criminals who watching these websites: YOU ALL GO DOWN!!!

April 9th, 2010 @

If you tell them you are at work and they cannot call you there again they are not suppose to call you again at that same number. If they don't stop calling that number you can report them, because we all know that works well, right?........

April 9th, 2010 D

This is the Bank of America, if you are two days late on your note they will call and call and call and call, they call every hour on the hour and there may be four or five different people a day calling you. I make my payments online and apparently they don't update their systems too frequently because they will call for several days after, I guess until their system updates.
Try to call them at their Customer Service and you get someone you can't understand with standard answers really saying nothing and helping none. BOA must contract their service out to a sub-contractor for collections, surely they are THIS incompetent.

(866) 518-0270

April 7th, 2010 d

Bank of America Home Loans used to be Countrywide

(800) 669-0102

April 5th, 2010 Gregg MI

I've had 8 calls from this number today so far - spaced about an hour apart and starting at 9:00 a.m. up until now, 5:00 p.m.! I have been receiving calls from the number for a couple of weeks now. I haven't yet answered the call, I always let it go to answering machine and there has never been a message left on my machine.

March 25th, 2010 Miss T

I am receiving calls from this number [800-669-0102] at work and when I answer I am disconnected. I called back, ignored the prompts and pressed zero. I was able to get contact information for "them" from a pre-recorded message.

The information was as follows:
FAX - 805-520-5019
P.O. Box 5170
Simi Valley, CA 93062-5170

Be careful when contacting "them" and do not inadvertently give out any more personal information (i.e. return address).

(972) 000-0000

March 22nd, 2010 blank

This number is from Bank of America. They left me a message and another contact number. I had been discussing a home refinance with them, and they called me with more info.

(800) 669-0102

March 12th, 2010 cindy CT

I just missed a call from this number and do in fact have a mortgage account with BofA. I wouldn't trust anyone calling me. BofA only asks for your name, address, tel. date of birth and last 4 digits of your social security. Their direct number is 800-669-6607 in case you need to call about your mortgage. There are scams out there!

March 11th, 2010 judy b CA

This is the loan administrator for mortgage loans at bank of america if your mortgage payment hasn't been received. Its voicemail and gives you a number to call back to talk to a live person.

March 7th, 2010 Kira CA

The caller ID comes up as Loan Counseling. When I call the number back it says it BAC Home Loan Servicing LP - a debt collector. When I entered my B of A loan number, the automated system simply told me the balance on my account. I do not have any past due loans, so I do not know why they would be calling. They are also calling my work number, not my home number, on a Sunday afternoon (and they wonder why I'm not there to answer it). I think this is a scam. I think that someone is using B of A's loan servicing phone number as their caller ID in order to collect personal information from unsuspecting victims. I recommend that you do not give out any information to anyone that calls from this number. Call your bank or mortgage company directly if you need to speak to someone.

February 24th, 2010 Deb MA

I kept receiving phone calls from this number. They wanted the last 4 numbers of my SS. I did call them back
in the morning. I did not give them my SS #. I gave them the last few numbers of my loan. Then they
said my name and address and the reason for the call. They had all the facts right, except that I had
in fact sent the payment that was due. Apparently, a payment that I could prove that was made, was not applied to my account.I pay my loan faithfully and on time. When they went over my records, they could see that was true. So,I called my bank and got the info. on the check that went out through my bank. Once they had the number of the check and I told them when it went through their bank, everything was okay. So, banks make errors as well. So, call them back and see if the same has happened to you.Just don't give out your

February 19th, 2010 B and H CA

We let the call go to voicemail as we listened. I called back and heard the message that asks for your social. No no no. Scam!

February 19th, 2010 SickOfThem

I have been getting calls for about a week now... Today took that cake with a call each and every hour. They can call till the cows come home! It it's important and pertains to me, leave a msg. or you are S.O.L.! I don't appreciate being harassed, especially during MY working hours! I may have to file a complaint or join a class action suit against these people if they keep harassing me day in and day out...


February 17th, 2010 Tim OR

I received a call from a man named Steven saying he was from Bank of America. He requested the last four digits of my SSN (which I did not provide to him). I asked the nature of his call, but he said he could not disclose it without confirmation of my SSN. He said I could call back (which I will not) and dial #2 (he couldn't remember for sure) for the "Home Retention" division to inquire further about "this very important matter". I asked for his extension number, but he said he did not have one. Do not provide any of your personal information to these people!

February 10th, 2010 Luis

I called the BoA Customer Service Line (866-653-6183) and asked about this number and they say 800-669-0102 IS THEIR Loan Counseling Department. They do collections and loan assistance.

February 4th, 2010 MacDonald CA

Bank of America continues to call, ignoring all my request to stop calling that I am not interested in what they have to offer. They call 3-4 times a day 5 days a week, sometimes 9:00 at night wanting me to refinance my home. They have been continually calling since October 2009. WHEN IS THIS HARASSMENT GOING TO STOP!!!

February 1st, 2010 BKV CA

I also received approximately 4 calls a day from this number. I emailed my Bank of America customer service once logged into my bank account online. Customer service confirmed my monthly payment was sent properly but that I should contact the mortgage division because apparently our mortgage increased by $100/month and we didn't know it. Nonetheless, I too did not trust the automated call that results in a real person asking for my social security number. Never provide that information! If you have any suspicion about who is calling you, simply hang up and call the number for customer service that's listed on your statement.

(888) 241-3593

January 30th, 2010 jo

called, left no message

(800) 669-0102

January 26th, 2010 momof4 WA

Wanted my husban then agreed to talk to me. Said they were calling from Bank of America about my loan, but first wanted to verify my SS#. Wouldn't tell me what they were calling about until I gave my SS#. FAT CHANCE! Told them to take me off their list & hung up! FYI- we have always been current on ALL bills and always pay extra on our home load so this was not regarding debt collection.

January 25th, 2010 Kevin CO

I am an attorney that dabbles in creditor abuse law. I'm also an unfortunate recepient of these phone calls despite not having a mortgage with B of A. This entity misrepresenting the legal status of debts through telephone contact is directly violating the Federal Fair Debt Collection Practices Act, not to mention your respective state equivalent. I haven't received a call within the past few days but am seriously considering a class action lawsuit.

(972) 526-0000

January 25th, 2010 Jim - Realtor CA

It is now Bank of America.

(800) 669-0102

January 23rd, 2010 ADDthis AZ

Perhaps this is how the SCAM works: Take II, part 2

07) (Cont'd)

January 23rd, 2010 ADDthis AZ

Perhaps this is how the SCAM works: Take II
1) Some phone service carriers allow the customer to program their Caller ID to say WHATEVER THEY WANT!
2) When you get a call from said names/#'s and DO get through to either their automated system or a live "George-[from-India]", (loan #, SS# etc...) all they really want is your social and anything else they can get.
3) "I'm sorry, you have the wrong number, person doesn't have this Number anymore, etc." Often want your info so they "can take you off their list, verify that it is the wrong number, etc."
4) All they want is your SS# & ANYTHING else thay can dupe you out of - the more they get the easier it is for them to to commit their fraud. Although it's nice, they really don't give a rat's a$$ about your loan number which is why you can enter any bogus number and still get 'authenticated' by the system. Like one commenter said, he just entered 00000 for his zip code.
5) If you ask for a callback #, the give you the the 1-800-669-0102 number which as far as I can tell IS the LEGITIMATE number for CW / BOA (remember, there was an Obama-over of CW By BOA). They don't want YOU to call them back, 'cause then the jig's up! BOA has a really cool system that adds credibility to the scam. Also, they know BOA won't shut down their LEGIT automated system because of a few fraudsters, so you're out of their hair until their next call.
6) You call the # and because BOA is SO SLAMMED with with Mods, refie's, etc., they use a LEGITIMATE automated system to collect your data. IF in fact you do have some kind of loan with them, they use it for legitimate purposes so THEY can call you back and/or update their records.
7) Remember, they can program their caller ID to say ANYTHING!! ****THE 1-800-669-0102 PROBABLY IS A LEGIT CW/BOA NUMBER >>>BUT

January 23rd, 2010 ADDthis AZ

Perhaps this is how the SCAM works:

1) Some phone service carriers allow the customer to program their Caller ID to say WHATEVER THEY WANT!

2) When you get a call from said names/numbers and DO get through to either their automated system or a live "George-[from-India]", (loan #, SS# etc...) all they really want is your social and anything else they can get.

3) "I'm sorry, you have the wrong number, person doesn't have this Number anymore, etc." then sometimes they ask for YOUR info so they "can take you off their list, verify that it is the wrong number, etc."

4)All they want is your SS# ANYTHING else thay can dupe you out of - the more they get the easier it is for them to to commit their fraud. Although it's nice, they really don't give a rat's a$$ about your loan number which is why you can enter any bogus number and still get 'authenticated' by the system. Like one commenter said, he just entered 00000 for his zip code.

5) If you ask for a callback #, the give you the the 1-800-669-0102 number which as far as I can tell IS the LEGITIMATE number for CW / BOA (remember, their was an Obama-over of CW By BOA). They don't want YOU to call them, 'cause then the jig's up! They could just as well give you the number to Flaky Jake's Any Kind Check Cashing, but BOA has a really cool system that might give a little more credibility to the scam. Also, they know BOA isn't going to shut down their LEGIT automated system because of a few fraudsters. Your out of their hair for the moment / until their next call.

6) You call the # and because BOA is SO SLAMMED with with Mods, refie's, etc., they use a LEGITIMATE automated system to collect your data. IF in fact you do have some kind of loan with them, they use it for legitimate purposes so THEY can call you back and/or update their records.

7) Remember, they can program their caller ID to say ANYTHING!! ****THE 1-800-669-0102 PROBABLY IS A LEGIT CW/BOA NUMBER >>>BUT

January 22nd, 2010 Ms B GA

Caller calls and when you answer they won't say anything. Has called nine times in two days. I believe they are fraud and want personal information. My number is unpublished and you have to unblock your number. Beware folks. Con Artists on the lose! Don't say anything. Just hang up.God is watching these evil ones.

January 13th, 2010 James GA

They called my wife's cell, which I never give out, but had my name, and said they represented Bank of America Home Loans. But we don't have a loan. They wanted the last four of my social to verify, which I didn't want to do because the whole thing was suspicious. Unfortunately, they talked me into giving one digit, which still seems risky (just cut their guesswork by 1/10).

Pretty sure these folks are fraudsters.

January 5th, 2010 Florida AL

They have called 15 times in the last two days, do not leave a message. I don't have a loan or a mortgage, have never done business with them and am on the do not call list federal and state.

December 30th, 2009 Kara NV

Well here is a winner. We don't have BofA or Country Wide as our mortgage lenders. Plus we're not behind in our mortgage like a lot of others. My husbands job will always be secure unless he down right quits.

These people never leave a message and they call about 7 times a day wiping out all of the other caller ID's on the phone within 3 days. Maybe they're searching for an idiot. I don't really want to spend an extra $20 for inbound call blocking. Plus we're on the DoNotCall List.

December 29th, 2009 Yana

Call from India. I guess Indians really want my house.

December 24th, 2009 Lisa LA

They called here for Richard. I asked "Richard who?" because my husband's name is Ricardo. They replied with the correct last name and I said he's not home and asked to take a message. He said to tell him that Bank of America Home Loans called and gave me a number. I told him that we don't have any accounts with Bank of America and he said "It's Richard's account, not yours." Now I realize that some husband and wives have different account in there own names but I handle the budget and know where every penny of our money goes. I let him know that I would not be passing along any message. I guess I'll have to quit answering the phone.

December 21st, 2009 Kristi WA

Same as everyone else...pick up phone and told to hold...moments later the line disconnects. I tried calling the number back and the recording says they can't help me until I give them my social security number or account number.

December 21st, 2009 Mia CA

I get about 8 calls a day from this number, I never answered and when I finally pick up they hang up everytime

December 16th, 2009 Kim

Got call, recorded tones and then message stating Bank of America and they are calling to let me know my account status has changed, please put zip code in. I put 00000 and was transfered to someone who said she couldn't give me any information on my account status until she verifies it's me by... My giving her my social security number. RED FLAG MOMENT!!! So I remind her that she's the one who called me, and that I am going to call Bank of America and verify this number. Called Bank of America, they said it's a FISHING CALL and NOT BofA. She took the number and forwarded to the appropriate fraud unit at BofA. This number is just someone looking to steal your identity and anything else they can by getting your personal info.

December 7th, 2009 RodRod

I get a call from (800) 669-0102 every hour from 9am to 9pm including Sat and Sunday.

December 2nd, 2009 Frenchy

OK, so like lots of people, mortgage payments don't always make it on time. Getting several calls a day from this number 1-800-269-0102 (automated) suppose to be a "loan counselor". First of all I live in AMERICA, not some foreign country. I refuse to listen to anyone who doesn't speak real english, and have to keep asking them to repeat themselves. If I want some counseling, I'll do the calling, to an American. I am NOT predjeduced, but have better things to do than try to figure out what the heck the caller is trying to say. Even though I am on the "do not call list", they keep calling, and this is TELEMARKETING and an obvious attempt to intimidate those called. They have no problem calling at anytime or hours either. Get a real job buttheads.

(800) 472-1078

November 24th, 2009 susan FL

Tyler good job going with Washington Mutual.. they are out of business

(800) 669-0102

October 29th, 2009 Cat TX

Bank of America. We sent the check, they cashed the check, now they claim we haven't paid the mortgage. I've had at least a dozen calls from them about the "missed" payment. Clearly, their system is messed up. Oh, and their call center is in India, so the people don't understand half of what you say. She just kept saying she'd make sure I didn't get any more calls this month. Great. Two days of peace. Then it will start again. GET YOUR @#$% TOGETHER, PEOPLE!!!!!

October 20th, 2009 Annoyed person

I have been getting calls from this number and from the look of things, it might not be easy to resolve this situation. I registered with do not call. www.donotcall.gov it is easy and best of all it's free. Pass this along to as many people as you can. I read the info within the website and am confident that what ever is going on is illegal. I'm no lawyer, but it might be worth getting less phishing phone calls. Good Luck.

October 11th, 2009 L. McC IN

This called called us FIVE times on a Saturday (got picked up by phone message machine!) I believe that they have called us on Sundays as well. These people call when you are NOT EVEN a week late on your mortgage payment! Disgusting harrassment!

(888) 241-3593

October 7th, 2009 bob

called left no message

(312) 453-0975

October 2nd, 2009 Dingo Dog

They just called a few moments ago and asked to speak with my husband, when I asked if I could help them they said they could ONLY speak with him...and by the way they NEVER identified themselves, which is ILLEGAL. I work for a telemarketing company and if you reach a live person on the phone you MUST identify yourself, what company you are calling from, and why you are calling. When I dialed back the number I got a recording that said the number was no longer in service or had been disconnected. Bunch of BS!!!!!

(800) 669-0102

September 30th, 2009 CJ

If you want to access intelligent life at BAC, repeat calling until you reach the FT.WORTH, TX CALL CENTER. The rest are idiots. To expedite a problem, ask for a Team Leader. A Customer Contact Division direct# is 800-399-1762.

September 30th, 2009 CJ

Now Bank of America aka BAC Home Loan Servicing, typically collections from the Home Retention Dept. if you are delinquent on a mortgage. Haven't had time to research if this is against recent FTC robodialling rule. Band of America is also annoying several times a day from 000-000-0000 soliciting loan modification offer, after I was already approved for loan mod. trial period.

(312) 453-0975

September 28th, 2009 CP

This is a collection agency...they continue to call for my ex-gf and she hasn't lived with me in over 5 years....I've told them this several times, I'm also on the DNC reg....if you keep getting calls file a complaint with the FCC.....esupport.fcc.gov

September 25th, 2009 JJ FL

I get 2-3 calls from this number every day and they will not leave a message. The I.D. comes up Chicago, Illinois. It's annoying and this is a business number. I wish they would stop!

September 23rd, 2009 KingM CT

Called and asked for my girlfriend. I have no idea why. I told them to F off.

(800) 669-0102

September 18th, 2009 J

Got a call from this number a couple of minutes ago. First, I heard "please hold", then "stand by for message" and finally "is John there?" I said that they had the wrong number and hung up.

September 16th, 2009 Annoyed from CA CA

so if you want to get someone, give bogus info when you get the automated system asking for info on your account to be directed to someone live.

September 16th, 2009 Annoyed CA

so if you want to get someone, give bogus info when you get the automated system asking for info on your account to be directed to someone live.

September 16th, 2009 Annoyed from CA CA

get missed calls from this # at least 3-4 times/day almost on a daily basis. supposedly important business regarding an existing acct, but never leave a message or try calling loan holders on a different # (if it's regarding an existing acct, they should have an alt #, right?!) spoke to 2 different people on 2 different occasions at least 1-2 months ago & have stated persons they're looking for no longer available at this # so they were supposed to remove the # from their list. nope! still continuously get calls! & the stupid automated service doesnt give an option to speak to an operator. got fed up today & gave bogus acct info. it'll ask if you're sure about your acct # & just say "yes" & it'll state it can't be found & will ask if your acct has just been transferred to them. say "yes" you'll eventually be transferred to a rep. i even stated the situation to the rep & how frustrating it was & she didn't seem to know what she was talking about. even just to ask what office they work out of for my own records if they still keep calling, i know who i spoke to last, she didn't want to give even just the stupid city! i asked for a manager, got a supervisor who went through the whole routine again. asked what city they work out of & it was like pulling teeth! would only say "california" where i in turn said "you guys only have one office in california?!" he said "yes" & i said "so if call b of a back & say i spoke to your california office, they will know who i'm talking about?!" he said "well, we have several locations in california" & i calle dhim out on the lie he just gave me. said "not like i'm going to come hunt you guys down, i just want it for my records" & he said "you never know." i said "you guys are the ones practically harassing this #" & he was then insistent on getting me off the phone. douche bags!

(312) 453-0975

September 12th, 2009 mrfixit1952

I keep getting called by this number but do not answer do not know caler our any one from illionis

September 3rd, 2009 annonymous CA

Called right at dinner time, live person, southern accent...ask for my actual first name. Said she was from Bank of America, and wanted to say thanks for being a customer. SCAM. I'm not sure what the purpose of that was, but they're fishing for your information.

(800) 669-0102

August 27th, 2009 Jerry

I have been getting several calls a day. There are many payphones in my area and I think will dial the number in all of them. If their lines are busy, there will be fewer outgoing calls. I have nothing to say to them, but since it's an 800 number, they will pay for the calls.

August 18th, 2009 Ticked Off KY

Well from what you folks say it would appear to be our mortgage company... not at ALL pleased with it now being held by B of A!! I am sure that they are calling because our payment is late (was due on the 1st and it is now the 18th). God knows they surely are NOT calling to confirm that they have approved our information for the Servicemembers Civil Relief Act. Followed THEIR rules, faxed copies of the orders to Active Duty to them an they denied it, "claiming" they need legible copies with the "required" information. Do you think maybe their a bit ticked off since I underlined every bit of info that they "claimed" they could not read the first time, politely asking them to fix it or the next contact will be from our JAG office. Freakin MORONS and CAN NOT wait to refinance with OUR bank! If you are going to call people, have someone (NOT a machine) on the freakin phone when we answer - oh and PLEASE make it someone who SPEAKS ENGLISH! Last I checked I did not live in a foreign country. I SPEAK the language of MY Country... quite the freakin' outsourcing to India, China, etc.

August 15th, 2009 unhappy UT

I called my loan companies and I am current on all of my loans. So why do they keep calling me?

August 15th, 2009 unhappy UT

They call and when you answer the phone there is no one there. When you try to call them back, they want your acount number or the social security number of the loan. It does NOT tell what company they are calling from. They have been calling my home for 7 days 6-8 times a day. This is ridiculus!!!! When you ask for a supervisor, they stone wall you and will not allow you to speak with anyone in higher management. They state that they need your account number before they can assist you. Very unprofessional!!!! I have called my phone provider to find out if I can have this number blocked. But it is Saturday and I will not know until Monday.

August 13th, 2009 Glenys CA

These people are calling me 5-8 times a day. Any time of the day or night. I am sick of them calling. I asked where they were calling from "INDIA". i said take me off your calling list NOW. I wanted there manager, they put me on hold indefinitly. How can i stop them calling??? i cant take it any more !!!

(312) 453-0975

August 10th, 2009 Anonymous WV

Just received call from NORC U. They are associated with the University of Chicago and apparently are being currently used for who knows what nefarious reasons although ostensibly it's to perform a survey regarding health care. Check their site out. They are lackeys for Obama. Tell them nothing! The purple shirts (same as the brown shirts of Nazi Germany) will come treat you to their brand of union thuggery


(800) 669-0102

July 28th, 2009 kjf

I didn''t know Bank of America can call on Sunday, yet call at least 3 times thru the day! I answer every time, no one gets on the phone!! Bank of America bought out Countrywide, which is my mortgage holder. As long as I'm not 30 days past due, they can suck my ***

July 24th, 2009 kh

They have been calling my phone every hour on the hour today. I actually answered because I was getting so pissed. I am over my 15-day grace period by 3 days. FUCK THEM. Is this their pathetic attempt to taunt the Americans? They're all from fucking India!!!!!!!!!!!! I can't wait to sell this shit hole and move the fuck out of the country.

July 15th, 2009 Do they Give up NY

this 800-669-0102 # has been calling my house just about everyday, although I never pick up the phone to answer. I decided to research the # on the web when I came across this page, so I decided to call the # to see what they had to say, the first thing recorded was "if you are calling about our home retention plan, please press * (what the hell is a home retention plan???? I stayed on the line for the next recording which said "we are a debt collector" and then went on to ask for SS#, I hung up...How can we stop these harassing phone calls?

July 15th, 2009 Shadow67

Same story as most of you, I have (had) a loan with countrywide, was late a few time, nothing serious. Now it's Bank of America, and they want to "re-do" my loan. I actually went through the process a little, since the interest rates were so low, and they couldn't do anything at the moment. What a pain, should definately be against the law.

July 13th, 2009 Nancy KS

Country Wide and Bank of America are now partners in their crime and phone calls and debt collecting, why do we not get a choice in having a mortgage sold to another company?

July 13th, 2009 Nancy KS

they call every hour from morning till 9 pm at night

July 10th, 2009 dl109 RI

Just called AGAIN and did an emergency breakthrough (didn't think you could still do that) on a call from the Misses. What a bunch of assgoblins!

July 10th, 2009 dl109 RI

Still calling for Harold, only now they say they are calling for "Harold Ramsey" and then hang up. Ummm, how about a phone number or why you are calling. Mabey he would call back, if you had the right number, that is.

July 10th, 2009 mini me AL

I called this number back and a recording comes on. "If you are calling about our Home Retention Plan please press the * button." (Pause) We are a Debt Collector. (Pause) Would you like to access your account by collection number? (No) would you like to access your account utilizing the borrower’s social security number and place or residents? (No) would you like to get information on contacting us by mail or fax?" (No where in this message did they state who they were with"
These people have called every hour almost on the hour and if you pick up no one is there.

July 8th, 2009 Maggie N

Ok these people called 11 times between 8:05 and 8:41 am. I told them 11 times he was not home. Yes my husband has a mortgage with them. Not behind on payments or anything. I have tried not answering the phone but end up with 8 or 9 messages with someone saying "hello . . hello". There has to be something to do about it.

July 8th, 2009 dl109 RI

called twice in a 10 minute period. The first time a girl called and just said "hello" a few times ont he machine then hung up. The second time a guy literally stayed on the line for about 3 minutes saying"hello". Unbelievable how stupid these people are. Even after telling them this Harold guy dosnt live here, thay still call, and with more frequency.

July 6th, 2009 slappywag RI

called and a message from sone unintellagible foreign guy was on the machine

June 30th, 2009 m LA

Are they outsourced? I swear, they call, and if it's not an automated massage asking if you're a BOA customer, it's a foreign voice saying "Hello? Hello?".

June 27th, 2009 wacko jacko RI

left a messgae on the machene just saying "hello? hello? i can hear you. pick up" then it cut him off.

June 19th, 2009 Maggie VA

These people have called my business phone four times so far this morning. I have never had an account with Countrywide. I have a loan with Bank of America but have never been behind with payments. I refuse to pick up the phone and wish they would quit calling.

(972) 000-0000

June 18th, 2009 Sue KS

Assuming this is Allied Interstate, smacks of a debt collection harassment technique; they not only call my home and business but they called my MOTHER (I'm 48 and married and live in another state) at HER home and harassed her into giving them my home phone no, which they already had! Well don't know which creditor you are representing but I am not about to tell you anything or give you a dime!

(800) 669-0102

June 18th, 2009 Mike MS

This is my first message. I don't have a mortgage with Countrywide or Bank of America

June 15th, 2009 m LA

I thought it was just me! They call for 2 weeks each month, even though payments are current and paid thru online billpay. They even called me after I purposely overpaid saying that I was behind! I wish my mortgage was never sold to them!

June 1st, 2009 Jo KY

Call the house constantly, even though payments are current. Also called my husband's workplace...only to find out that they were trying to sell us a refi. Looked bad for hubby to get call at work from his mortgage company.

May 22nd, 2009 me CA

On one day they left two messages. The first was Countrywide and the second was Bank America. Suddenly in two hours my loan switched servicers? They have been sent numerous letters asking them to cease and desist calling my cell phone. The fine is adding up!

May 15th, 2009 Vicki PA

Oh it is countrywide alright. But remember Bank of America has now accured all their loans. Watch out for the take over though because if you are still paying countrywide because you have yet to receive any notice otherwise from either company, well you can wind up trying to prove you actually paid your mortgage. I have been paying countrywide all this time and recently got a call from Bank of America stating I never paid. I did not know they were becoming my new mortgage company, lack of actual notifications from either company, as of June 1 2009. Why are they calling me in MAY!!! Who has your money??? Keep an eye on your accounts if you are dealing with these two companies right now.

May 14th, 2009 Randy GA

It's Countrywide - they will call 3 times/day even when payments are made on time.

May 9th, 2009 Rick IA

Called my cell phone twice in the last two days. This time there was a message in my voicemail. The first part of the message was missing, but at the end of the message the voice identified the calling institution as Bank of America (NOT COUNTRYWIDE) and asked me to call back with my account number.

(312) 453-0975

May 2nd, 2009 Lee AR

Called twice today - no message - pure annoyance

April 23rd, 2009 DG PA

Called my cellphone..I did not pick up becasue I did not recognize the number..they did not leave a message....cell phone numbers should not be made available I thought..

(800) 669-0102

April 18th, 2009 J 16 Turkey

I call forwarded back to 800-669-0102 so they called from another number. I have no loans with them.

April 17th, 2009 Joh CT

Call came in to business phone, countrywide home loans 800-669-0102..I called the # back, a recording asked for ss
# and zip code on property. If I didn't have that I couldn't speak to a rep !!!
I never heard of this company !! and don't have any loans on my home. P.S they also ask for acct #.


(312) 453-0975

April 11th, 2009 Tom WV

They've called twice and not left a message. I'm afraid to call back because that'll give them ammunition to keep calling!

(800) 669-0102

April 9th, 2009 Jean CA

Said they were a debt collector from Countrywide. I couldn't understand them (weird accent that almost sounded digitized, but not), so they gave me a number to call back on. I called Countrywide instead, who said I was current and to disregard the call.

(312) 453-0975

April 6th, 2009 tmonahan

called back not a working number

April 3rd, 2009 simply annoyed HI

why do we as consumers continue to pay for services, then taxed by state and federal govts... only to become victims of a system that takes our $$$ and then permits harassing scams. They can trace a fingerprint, they should be able to trace, stop and prosecute via electronic signatures... but I guess this is why I now pay 130.00 annually to 'insure' my id is not stolen. HogWash to a very scrutinized and permitted fleecing of the American consumer.

April 2nd, 2009 Susie WV

Has called twice. Left no message. Didn't answer call. Number comes up UNKNOWN NAME, when look up.

April 1st, 2009 See McSee NY

Caller left no message (I did not answer)...Caller ID says, "Reward HQ," and the phone number

March 31st, 2009 Jon ME

caller keeps calling and hanging up.

(866) 518-0270

March 24th, 2009 catching on IA

called claiming to be from henry county credit union, said my card was limited and asked for my card number, full name and security code

(805) 955-9739

March 23rd, 2009 Norma

I have 9 phone no's on my cell phone from this no and others that I do not ans. I am collecting these and turning them in to the do not call list outfit. I am sick and tired of this every day and nights too. Some one should do something about this anoying people.

(800) 669-0102

March 23rd, 2009 Norma

I am getting calls from this no. on my cell phone 5 or 6 times a day and amy darn tired of it wish I could get rid of them. I do not answere the phone now but they still keep calling. I do not or have ever had a dealing with these people and wish they would go away once and for all.

(805) 955-9739

March 18th, 2009 Pam NY

They called my CELL phone also and I have no idea why they would. it is some kind of home retention line and it doesn't say Countrywide in the recording. Why they would call my cell phone is beyond me.

(972) 608-2138

March 6th, 2009 JT TX

B*stards from countrywide wanting more of our money and an attempt to get us to refinance our home loan (which was sold to them by our original bank). Never leave a message, attempts calls at least 3 times a day.