Who Called Us

Left a message offering to consolidate my credit card debt.

card services- he identified himself as Adam (sounded american), stated he was calling to lower my cc rate for my bank of america cc no. he did give me the number.. and i called number .. tt a guy that said he worked for Visa and offered to take my cc no. to transfer me to my credit institution(he sounded Asian) I don't know..but he said that there is investigations going on due to fraudulent use of their number. WHO KNOWS THE TRUTH??

In the past, I've pressed 9 to speak to a rep, asked to be removed from their calling list, and immediately get hung up on. This time the agent advised me that was not possible since I did not even know what the call was about. He went through a brief script, so I began asking for information. Of course I got the 800-847-2911 number, got a name of Shawn Kingston, and an employee ID number of 220.

The best, though, is when I told him I had no credit cards and only used a bank account. He must have gotten tired at this point, because the only response I got was, "You could die from using a bank account, eat shit and die" before he disconnected.

Fun times!

Gotten many calls over the years from Consumer credit card services. Have asked them not to call. Did a *69. the real number they called from is 408-412-4097. She gave me the number to call back as 800-847-2911 which I have learned is a true credit card number, not the one she was calling from. Of course I have known from the first call that this is a scam, but I did have a great time getting her frustated.

Call again, I'll tell her off again!

This should be stopped. People really do need help when credit card interest is too high and it would be easy to fall for it.

The call came in on a line without caller ID. The person said he was from "Card Services" representing Visa and MasterCard to qualify people for interest rate reduction. He verbally gave the phone number above but disconnected before giving me a web address. He claimed to be accredited with BBB, and HE KNEW MY NAME. The INITIAL recorded message announced the call as "second and final" but I get the same call EVERY WEEK (at least a dozen times now) even though my number is in the Do Not Call registry.

There's nothing you can do. They will keep on calling. The only thing you can do is annoy them, so that's what I do. Every time I get their call on my cell phone, I go for a leisurely walk and try to keep them on the phone as long as possible. Time is money to them, so get back at them where it hurts.

under the Telephone Consumer Protection Act of 1991 (TCPA)*, a company that calls you without your permission or without a prior business relationship must remove your name from their calling list immediately after you ask them.If the company calls you again, you may sue them for $500 for the first violation and for triple damages for each violation thereafter. You can also collect $500 plus triple damages if you can prove other violations. And even if they never call you back, you can still take action against the company for damages. For example, the law requires that the company maintain a "Do Not Call List," and a written "Do not Call Policy" which they must provide to you on demand.
Since most companies do not have a written policy, they can be sued for not providing a copy of the policy.
The words "on demand" are critical to the interpretation of this law. It is the same wording used in the California Vehicle Code requiring you to provide your driver’s license to a police officer. Legally the company must comply with your request for the "Do Not Call Policy" under ordinary standards of reasonableness.
We think five working days is reasonable, although a strong case could be made for demanding the policy via fax or overnight courier.
ucan dot org for more info

Greg Gibson, Employee - "Low Rate Services" Florida. Claims that their is a central advertizer with a number of different clients. By pressing "3" you can elimiate 90% of calls.

Forgot to add: I then submitted a complaint from the FTC site with the same information. At least Mr. White was professional and polite, unlike other calls I've had from the same outfit.

I don't have caller ID but after pushing 1 on the robocall I spoke with a (very polite) Ronald White who said I could call them back at this number. He gave the name of the company as Card Services of America. When I said this number is on the Do Not Call list, he said they got the numbers from another company. (He gave me the name, something like Credit Card Services, but I didn't write it down.) I told him I'd need to discuss it with my spouse and that's how I got this number.

The company calling is Card Member Services. They are based in Atlanta Georgia. I got a call from another number out of Texas (972-300-0001), the person identified herself as Sara. I asked for a last name, she told me Marshall. I asked for a toll free number to call the main office and where were they based. She said Atlanta and 800-847-2911. This was the first rep who seemed to listen to what I had to say and that was plenty about the company she works for scamming people. She was surprised when I informed her my phone is on the "do not call registry" and that I don't even have a credit card.

*SCAM* This has GOT to be a scam. Cadrholder Services is all they tell you about who they are. They say they work for Visa and Mastercard, but the bank doesn't know anything about them. *SCAM*

Deanie, your concern was partly answered in early January. I think it's fair to say that justice on this credit reprice scam is very slow in coming.

Complaints to DNC are helpful in only a passive sense to the greater good. The DNC site explains this. Contacting regulators is not likely to bring a swift personal solution. The scammers change numbers and venues like socks. You might need an army of investigators to stop them, whic we presently lack.

However, the mass of complaints to all concerned parties helped the FTC choke off several credit reprice scammers in 2010. They can't move against the remaining cockroaches unless we pour on the pressure. Beyond that, individual action through a TCPA lawsuit would be a strong suggestion, the hard trick generally being the lack of a discernable U.S. address to fire at with a summons.

They want to lower my credit card interest rates. I'm on the 'do not call' list, but they keep calling anyway. We have no credit cards!

Does the DNC registry actually do anything about these calls? Does it really exist or is it just an unmonitored, phony website, no better than the scammers who harass us? Do our tax dollars support this program? After submitting "contact information", has anyone ever been contacted?
I've been filing regular complaints since the program started about ten years ago, but now I'm ready to invest in a call-blocking device. Maybe that will silence the relentless political calls too. Their lengthly recorded messages take up so much space on my answering machine.

Did not answer, but left message wanting to lower my credit card interest. Something need to be done about this scammers.

Approximately 48 hours after activating my T-mobile phone, I received a phone call from the above number. Note, I had not made any outgoing calls except one test call to my home land line, so not sure how they were able to obtain this other than war dialing or obtaining an active cell phone database somewhere.

Left no message on the voice mail box.

no message, no I.D.

Two courses of action beyond buying a call-blocker occur to me ... first, without positive identification it is clearly useless to interact with our gov't and give more DNC employees a right to exist. Second, the intrepid might make a counter-offer of employment opportunity to con personal information from Card Service employees (who aren't honest or making much money). It would go something like, funny you should call at this time because our enterprise will furnish voip box and phone line so that you can run your business from home. We have developed a more consistently productive method of gaining trust. You will receive minimum $200 a week + commission. Just dump the card numbers retrieved into an email to our holding facility once a week and get your paycheck + commissions without buying gas to commute. Clearly, FTC employees get these same scam calls at home and do nothing. Any info gained might produce a more likely prosecution.

A standard credit card "lower your interest rate" scam. They are just trying to collect credit card numbers to sell. The caller ID is totally faked.

NO one there when I answered.

Any call purporting to be from this number is now confirmed by Visa to be a spoof of their phone number. This is the infamous 'Card Services' or sometimes 'Auto Warranty' scam operation, known to spoof, before this, dead phone numbers. Now they are trying to look legitimate by spoofing Visa's 800-VISA-911 customer service line.

Has numerous complaints and criminal charges against this gang, the original head was finally outed, charged, convicted, and sent to prison. Reports of rude customer service agents also exist with one saying 'No, F*** you' when asked for a s upervisor. Also reports exist of prerecorded messages, also illegal under the law, as well as many of the spoof calls being received by people who are registered on the National Do Not Call Registry, or 'DNC List'.

Robo call trying to obtain credit card information

Call came in , caller ID was the thoroughly misleading "VISA Lost-Stolen" but it was a scare call... last chance to, "lower credit card rates..."

This number has called at 5:01 and listed as toll free call.

Hung up

Cardmember Services called again. This time it was "Chris." Last time it was "Deidre" and it used to be "Rachel." When I asked what number "Chris" was calling from he terminated the call. The caller ID shows "Private Caller" with no number. That is a dead giveaway that these people are not legitimate. It is like wearing a ski mask into a convenience store in Florida., in July.

This was a robocall about "last chance!' and "To prevent your account from being closed," which was an obvious tipoff that this was a scam.

Wants to lower my credit card debt with rate of 6.9%....this is the final offer.
I got the same thing yesterday, but from 2035845201 id'd as a cell.

So now the "Rachel" phishers are using Visa's official lost/stolen number on their Caller ID? Wow... The FTC and FCC may be completely ineffective, but if Visa catches these people it's not going to end well for them.

In 2010 the FTC put the screws to several of these "Rachel/Heather" credit reprice scammers. Keep filing complaints with FTC and attorneys general so that more may be trashed in 2011.

"Rachel from Cardholder Services" just called to scam me.

just got a call from Visa Lost and Stolen and I would think that Visa would want to do something about this

recieved a call from Card members Services they had me convienced they where their to help me I did give them information I know I should not have after talking to them for sometime. Johnna Marcelles was very nice just very persistant. I then told Him I would be doing some resurch on them and would call them back. The # he gave me was 1-800-421-2110. I called the card company that I gave out the information on and we decided to cancel the card. I also called the Fcc and they took all the information they also told me to call the Experine Frad. alert devision, I did and I also called my other card company's (no I did not give them my card #) but just to protect myself. Be more careful then me. I think I covered myself.

I like to answer then start asking them questions. I ask who they are and what card they are calling about... who they work for...sometimes I ask for their account information ;) Of course I never tell them anything but it gives me a little satisfaction to annoy them.

The call was from the infamous Rachel telling me I could lower my VISA interest rate but to hurry because my limited time offer was set to expire. I pushed 1 to be connected to someone but it just rang and rang. I called the number back (from CID) and got some lady in the Philippines telling me that some scam was using the VISA phone number to obtain VISA account numbers. Not sure I believe her either but I didn't give out any credit card information. Annoying...

It was Rachel who calls from about 10 different phone numbers with different caller ID identification. "Nothing is wrong with your credit card....." I always hang up. Once didn't and spoke to some0one to take me off their list. Obviously they didn't.

Message on answering machine that was cut off at the beginning but recorded voice (no doubt the ubiquitous "Rachel") saying something about nothing wrong with my account (which would be difficult as I HAVE no accounts/credit cards) but offering to lower my interest rate. Needless to say I pushed delete before it was finished.

Received call 800-847-2911 but did not answer. I Googled it fast. Waited until the phone quit ringing and tried to call them back. There was answer- but no one speaking. IF this were a valid collection call, wouldn't they answer it in hopes they could collect something? If this were a valid VISA call, still, wouldn't they answer it in hopes they could sell something? Either way, why call me? I have not had a VISA card for over seven years.

Received CallerID of VISA LOST-STOLE from 800-847-2911. Refused to answer it--immediately Googled the number and found this web page. Glad I didn't answer it. Tis too bad Big Brother can't stop these guys, but then Big Brother can't even stop illegals from sneaking through our border so it's no big surprise.

Missed call, called back after looking number up to request calls stop. Man who answered asked for card number and I asked why I was getting calls since I don't have or wish to have a card. He claimed to be card center in Phillipines trying to find out who is fraudulently using their number to try and get personal information. Claims they are not allowed to call US for telemarketing purposes.

They called my house and did not leave a message on voicemail. Robocall?

This is a scam operation. They change their phone number every month. They are NOT from VISA.

I has several calls and igorned them because I don't have a Visa account, finallly decided to respond and the minute I inormed them that I did not have a account they hung up. I think this is a scam be careful.

I have had several call from "Card Services" from this number as well as 000-000-0000. They are the same and say for more info press 9. As soon as the live person answers they ask if you want to lower debt and before I can get out"I want off the call list" the call is disconnected.
The phone number 800-847-2911 is NOT a Visa number as others have stated. It sure sounds like it is legitimate but I put in a fake card number and they proceeded to discussed my fake account with me. Weird!

The number is useless. It's 800-VISA-911. They're spoofing their caller ID. Reporting this number if fruitless. Need to figure out what CLEC these calls are originating from and get after *them*. Probably using VOIP to spoof the caller id.

Got additional call today 800-847-2911 (out of area). Calls come from different number.

Takes only a minute to register complaint with Do Not Call. I have been registered with Do Not Call since it began. Will continue to register complaint as long as they continue to call.

this is bad scam they called me i was not home checked caller id and called them back got visa dumb me gave them my card number said this is not them they never call out from that number not to answer it anymore but checked with my bank the guy i gave my number to wasnt legitate but know have my number blocke and got new cards dont give any info out this is spam to get your money

I have received multiple calls from this organization, and have warned them repeatedly to honor my "Do Not Call" status since I'm on the national Do Not CAll list. They have ignored, repeatedly.

When they do call, I attempt to get them to tell me who they are and where their company is located so I can follow up and try to get them stop calling. They always hang up on me before they'll reveal who they really are.

Card member services. Recorded message offers to lower your interest rate. DO NOT give out any information of ANY card you may have! DO NOT push a button to 'remove' yourself from their call list! Only gets you MORE calls more often. File a complaint with FTC each and every time they call.

Called, hung up when they confronted us

They called and left an automated message to call regarding my account. When I called back, they said they didn't have any idea what I was calling back about....unless I gave my card number. Called my bank that issued my card, they said their fraud prevention company is a different name......

Find a card that the expiry date is still valid but the account is closed out because they banks screwed ya over and then give it to them, then will try to charge on a screwed up card, therefore exposing the scammers in the banking system...LOL DUMB ASS THEY ARE

just got wwhat looked like a local call. they gave me the 847 2911 numer as a call back. local number is not good.

i got out of them Financial Service Advisors orlando florida and the number ... i told lady i was on do not call and she screamed at me IT DOES NOT MATTER!

time to file complaint

Got that same call today. The person was extremely rude, so I returned the favor. After 30 seconds of me badgering him, he hung up. All I could get out of him was "Visa Mastercard Qualifications". He couldn't tell me how he got my number nor what account it was for. I get this call about every 6 months. I have been on the WI no call list since it started over 7 years ago.

Hey, this is Visa Corporate Card Member Services but it is NOT for the card issuing bank. This is not a spammer. You can even see it spells 800-VISA-911.

Yeah, it's a very bad scam. Why aren't they in jail yet? How do we get the FBI/CIA in on this because since they hide their true identity it doesn't seem like just an FTC sanction deal.

They've called me a lot, using a variety of phony caller ID lines. Today they showed 202-459-7122 'Unknown Name'. They always claim to be from Card Services or something of the matter and always say they are calling because they can reduce your card rate. The person tries to quickly get you to tell them your card numbers so they can check for a lower rate and hang up quickly if you sound at all suspicious. I assume that they hang up quickly after you tell them your card numbers too (haven't tried that.. might have to give them some phony numbers!)

Today's call was interesting because they've started calling themselves "Visa Mastercard Services" which is new. Also, when asked for their company number they gave me Visa's customer number (800-847-2911) then quickly hung up. Just for thoroughness I called Visa and they confirmed that it wasn't them and they wouldn't ever make a call like that. This was also interesting because they had stopped calling for a while--maybe they had to quickly move offices!?

For all the cards they must be stealing, we really need to get federal and international law enforcement going to put them away.

Just checked Caller ID after reading the rest of the posts. I have 578-000-5756 on the ID.

Received the automated call today and had to press 9 to get information to lower my interest rates. I listened to the pitch about how Experian had given them my number based on good credit history but the consipiracy theory personality I have made me question all of it. When I asked why the credit card companies would let them lower my rate the only response was they work with all 551 banks and lenders. When I asked what's in it for them they said the fees and interests rates I would have paid to the credit company anyway, but they could not explain what this means. Then Curtis the floor manager got on the line and repeated the exact same things. I did not give out any personal information but answered yes to the 3 question, "do you have more than $4000 debt, interest rate about 10%, and a card in good standing." I asked for the company name and it was just Card Services a divison of the main company but they did not know the name of the main company. Told me they were out of Orlando, Florida and phone number is 800-847-2911 and I immediately googled them and found this site. When I told Curtis I would research the company and call them if I decided to he muttered something I could not understand and hung up. I say be very afraid of these jokers.

Said they'd lower our card rates. When we refused to give account numbers over the phone to someone we didn't know anything about they became pushy and beligerant. We hung up.

Wanted to lower my credit card rates. Caller name was James Allen. I told him I was on the do not call list & he hung up!

I listened to the pitch of this caller ID "Unknown" to lower my interest rate. When I asked, he said his name was Kevin Taylor and he was in Dallas Texas. First he asked for my phone number, of which I gave him. I asked for the name of the company and he said: Card Services. I asked for his phone number and he gave me 2: 800-847-2911 or 800-622-7747. He asked for the Credit Card number that I wanted to lower the interest rate and I said I did not have it on me. Then he asked for my address and they would mail me ...whatever. I asked him if he knew what a "do not call list" was and he said that that did not apply. I asked him if he really gets people to give a credit card number to an "unknown" caller. I told him to put me on his do not call list and he said they don't do that and I asked to speak to his supervisor and he put me on hold for about a minute and then it disconnected. HOW DO YOU REPORT THIS TO THE FCC ?

Interest bearing dept. BS. But I got them to give me a nume=ber I can report to the FCC.

This is a credit card scam. Turn them in to the FCC

Got the most bizzare call a couple of days ago. Caller said he ws from cardservices and he wanted to lower my interest rate. I asked for the guys name. He said Stanley Rivers. I had to ask several times to get his name. He kept talking over me. I said I wanted his phone number and after about 5 minutes or so I finally got it out of him. 800-847-2911. He was not very nice. He then asked for my husband, and I said why. He said he wanted to tell him that I was cheating on him. I then asked for his supervisor. That guy came on the phone and said his name was Sean Connery. He said he knew I was having an affair with him in WalMart. I gave my husband the phone - we could just could not believe the way we were being spoken to. He went on to tell my husband about my affair with him and that I was good in bed. My husband informed "Sean" that the next call would be to the Sheriff Dept. We have now filed a complaint with the Sheriff Dept - FCC and our state consumer proection.

In addition to previous comment, I followed the advice of the other people on this comment thread and called the FTC and reported it. She said it was a scam under investigation, but every report does move it up the list, and every bit of information may be a lead.

I hit 9 to speak to a person and informed her I was on the DNC list. She said, all oily and know-it-all, that since I pressed 9, I was the one soliciting her. Then she challenged me that I hadn't listened to the message and just went around in all kinds of circles, with her smugly saying I couldn't do anything to stop them from calling. Also that she gets paid by the hour so I'm only wasting my own time. The fake name and number she gave me was Rachel Jones (I did laugh out loud when she said Jones) and her number 800-847-2911, ext 239 (which took her a while to think up, too). She said the name of their company was "Account Services" and they were in Orlando, FL.

I called the number back and got a legitimate Visa representative. I explained that I had received 3 calls in 3 hours. She told me that Visa is aware and investigating the misuse of their phone number. She recommended that I contact my card issuer and the credit bureau.

Secod time this week...(and it's only Tuesday)

Press 1 then a man comes on.
Calls his company "Account Services" ....same drill as always. Now this time its a $3K balance to play...yesterday it was a $5k balance to play the game. I tell him B of A and he wants to conference call to BofA and then I punch my account # in on my phone keypad. Conference called and B/A recording comes on. I punch in a phoney number and recording says to hold......he says after 5 seconds that we got disconnected......bull. HE disconnets to the bank. Asking him for a phone number to call him back he gives me the number of VISA which is 800-847-2911. So after 15 minutes of jacking him around he finally gets it.....HA HA!!

15 minutes later (as I type this) another clown from "Account Services" calls......here we go again. Being on the DNC seems to go nowhere as to quit the calls. The first clown sad that Experian provides the calls and numbers.

Clearly all of this is illegal.................if nothing else than calling #'s that are on the DNC. Question is when will VISA, MC, FCC, FTC or your State Consumer Affairs agency get hot and throw the clowns in jail. They are all aware of this.......but hey...this has been going on for 6 months or more......

Card member Services in Alaska.... Could not get any real information from them...

I got a call from these people and after asking many concerning questions, I stupidly gave them two of my credit card numbers with my name and address as well as my last four digits of my ss#.
I figured it would be ok since it was not the whole number. After talking with them and looking at this website, I told them I was not interested and I am on the no-call list, they hung up on me so now I am worried about the consequences of me giving my info. out. Any suggestions? They do come off legit, that is why I trusted them, NOT!!!

when these people call do not hang up when they slam the phone down, For the last half hour I have been listening
to calls...same stuff as listed here

I've gotten dozens of calls from these scam artists who refuse to even give me their address when I get them on the phone, but I finally figured out how to outplay them. Okay, here's how to deal with these a-holes: first, get someone on the phone and tell them that you want to do business with them, but you're about to move and a new phone #. Then tell them you're new phone # will be (202)324-3000 (it's the headquarters for the FBI! Ha!). It worked for me.

I asked for their phone number and the gave me 800-847-2911. They told me they were in Texas and when I asked them what city in Texas the guy hung up. ! When you call their 800 number you get refered to "Live talk" please call 800-353-3300. Obviously a scammer

Same as others

I just hung up with "Antwoine" from "Cardmember Services Qualification" with caller ID listed as "Unknown Caller". He was incredibly persistant, and as I have dealt with this same call before (is initially a recording offering to lower interest rates), I asked what bank--he is unable to tell me because "we have over 500 banks and they are required to offer you this interest reduction 3 times a year and they don't want you to know it". Good old Antwoine became increasingly irritated and wanted my account numbers ("We can tell you what your balance is and how much your payment is"). When I still question the call and ask to be removed from the call list, Antwoine said "Do you understand Ma'am--No? Then you're a dumb f**k" and hung up on me". If I could strangle these people, I'd be glad to do it--Antowine first.

They said the company name was Consumer Services and the person said her name was Nicole. I asked for a number to call to verify who they were and she said the number to call was 800-847-2911. I asked her to take me off their call list and I hung up.

We've been trying to reach you to lower your credit card interest rate. If we don't reach you soon you'll lose out on this offer. Press 1 if your interested. It's a recorded message I've received 3 times in the last two days.

They called said they were card services and would lower my rate. Gave me the # above to verify that is was not fraud. # says it is for Visa Global Customer Care. Think that is a fraud as well...be careful-it is very tempting and their sales arguement is good but don't do it. Call your card # instead and ask them directly to lower the rate.

I keep getting these calls to reduce my rate on my credit card, but when questioned, they can't tell me which card as they say they represent many banks. They do refer to me by my name, so they do have some info on me. I am on the "do not call list" and am very irritated by these calls. I did get the number out of the girl first so I can try to make some kind of formal complaint. In the past whenever you question them as to why they are calling, they hang up.

I received a call from this # today, the two people i spoke to were very adamant about getting our account info if we had any.... and proceeded to tell me they were affiliated wit Visa-Mastercard and represented 500+ of the nations operating banks. When i declined to offer my info and asked to do some personal research on the company i was given 800-847-2911 to call for follow up and the man on the line became very irritated and became nasty at teh fact i wouldnt give them info. Upon disconnecting our call, I immediately called the bank told them of the instance and was told yes, this is a known scam. reported it to the FTC. DONT GIVE ANY INFO OUT!

If you dont stop calling me I will report you for Harrisment.

The rudest caller ever. May I speak to your manager, "No." I said I'd like to speak to your manager, "I don't care."

Don't know what number they'd give me if I drew it out from them, but I've been annoyed for months by the described basic message: "Don't be alarmed.. ya ya... time running out to reduce interest rates... press 1 to talk live, 2 to be taken off list." "2" does nothing. After calling FCC, who referred me to FTC, I've decided on the following strategy for a while: Press "1" then tell the low-level dweeb who screens you there to call 877-382-4357, the FTC, cooperate with the government and turn his/her employers in. After I've done that a dozen times or so, I'll try to get forwarded through to one of the higher-ups and tell them what I've been doing. Have a nice day, and all that. Heh.

12/1/08 - I received a call from a Heather Bartell from Consumer Services and they supposedly work with Visa, Mastercard, etc. I started to listen to what she had to say, about lowering my interest rate, etc. she was then asking me too many questions (home phone number, zip code, how much debt I had, how many cards I owed on, etc). I told her I did not have the time at the moment but that I would call her back. I wanted to see if I can find anything on-line. She gave me a number to call back which was the "customer service number" of 800-847-2911, but she was in the "qualification department". Well, I called back the number on my caller id which was 305-836-7371 and the number has been disconnected or not in service. I am glad I did not give her anymore informatin. Be careful.

CONTACT THE FEDERAL TRADE COMMISSION AT 1-877-382-4357. I have had several annoying calls from Card Member Services and they say they are in Ft. Lauderdale, Fl. I asked them to remove my name several times and advised them that my number was a DO NOT CALL registered number. One guy told me the government lies and there is no such thing as a do not call number and he will call me as many times as he wants - then he called me a B_T_H so I hung up. He called back 4 more times and swore again. I called the NYS Attorney General and they blew me off telling me to call the police. The Federal Trade Commission is taking action. Contact them by phone cause the website is not sending the complaints. I was advised they they are breaking several laws and if there are complaints, a class action suit will be started. DON'T LET THEM GET AWAY WITH THIS!!! They are breaking the law and must be stopped. Please call and file a complaint so thet they can put an end to these people. They will follow up on these complaints.

Operator claimed ignorance of Do-Not-Call and claimed that I (as the call recipient) am being monitored for security purposes via recording of the call.

Just got this phone call. The phone number they called from was 407-000-9821. They said the same thing to me as to the other posters: can lower my interest rates. I told them I wasn't comfortable giving sensitive information over the phone and asked for a phone number and a website address. I got the 800-847-2911 number which is automated.

Call from Cardmember Service about lowering the rate. The told me they don't use the "DNCL". Rude. The woman asked me if I pressed "1".
I said yes as I wanted to speak to someone and not to call us. She said "don't press one". I said don't call us. She hung up. This ought to be illegal.

Cardmember services is almost generic. Just about every bank of any size has a "Cardmember Service" group or department. The caller was offered interestrate deductions, but then wanted my card #. If they are legit, they should have it since they called me.

Susie called me from this number 800-847-2911, or at least that's the one she gave me. She wanted to reduce my interest rate on my credit card from 14% to 6%. She wanted my credit card number and other details. when i hesitated, she told me not to worry about anything, since i will not be liable for any fraud even if it happens, and this is my golden opportunity to reduce my rate in these days of faltering economy. I asked her the name of the company, which she said is cardmemberservices. she did not know if they had a web site or not. i went to the website and found it was First USA bank in delaware. When i asked her if she was with that bank, she got upset with me, and cursed me that i deserve no help from them and should be stuck with high interest. Then she said she did not want to waste her time with me and hung up. In my opinion based in what they have told me, i think they are harvesting credit card numbers and using for some fraud, do not ever give credit card number to anyone who calls you.

Unknown Name/Unknown Number calls repeatedly (often once per day and even at night) and either says that they want to lower my interest rates on my credit cards, lower my auto loan rates, or extend my automobile warranty. I always press 1 and ask for company information or to be removed from their call list, and they always just hang up on me. Today I pressed 1 to talk to somebody about lowering my credit card interest rate, and pretended I was interested. I spoke to an operator who said her name was Whitney. She said their company was Consumer Services. When I asked her if they were Consumer Services Inc. or something like that, she said that no, they were just called Consumer Services. She told me their number (800-847-2911) and said their address was Suite 300 W Peachtree, Ft Meyeres FL 23906. She said they just needed my credit card account information and they would lower my rates. She said that they are affiliated with Visa, Mastercard, Discover, and American Express and with all banks. I asked to talk to her manager. He said his name was Mike. He argued with me then hung up on me.

Caller ID Showed number as 062-293-5998. Chris said they could lower the interest rate on all of my credit cards with balances in excess of $3000 and interest rates in excess of 13%. I asked for number to call back and he gave me 800-847-2911

Once you ask them more about their company and services (ie location, call back phone), they hang up. So much for the DO NOT CALL LIST. This time they came up unavailable. Have gotten similar calls from phone numbers, that when called back from the caller ID, are disconnected or no longer in service.

I just called back this number and confirmed that it really is a phone number connected with VISA and that this is an identity theft scam. If anyone out there has the real phone number from called ID, please contact local law officials with that information as well as the FTC, FCC, etc. Hope one of you can catch them.

Just got phone call from Rate Reduction Center asking for me to input my Visa or Mastercard. Like I'm going to do that. I argued that their phone message was in violation of FCC, FTC, and the State of CA but she argued with me and hung up. I am on the no call list. Probably identity theft scam.

the 800 number is real for stolen credit cards but they don't call people from that number, since I called the number back and talked to the manager who said they don't have a employee with the number ID#210543 named Mike Bell, they said that they don't give out their last name to callers. After calling the FTC and talking to help there they said that this is a scam that happens a lot and they have gotten other calls about it.
After getting past the recorded message, and to the live person, who a bunch of times sounded like a black woman on the phone, and this last time it sounded like a black man, who admitted over the phone that he gave me a fake name and phone number and ID#, who then cursed me the F- out, and made threats to murder me, and publish information about me online.
This scamming con man was pissed off, he called me a phone warrior, for fooling them back.
The sad thing is that after calling the FTC there was little i could do, but I do have a trick up my sleeve that will catch them next time because after talking to the police and phone company if I can keep them on the phone I'll be able to have the call traced back to the callers originating location.

My credit card company (bank) advised the information I got over the phone was a scam and to call the local police. They stated they were familiar with the scam.

The recorded message is a woman's name (differs with each call) asking uou to wait to talk to a live person. The live person want to qualify you to consolidate your credit card debt. My number has received a least six calls from this number including: I hung up (twice; I pushed a number to be removed from the list (twice); I yelled at a live person and I played along to see who they were. The last resulted in being told that they were Creditcard Services of Marietta, Georgia who represented Visa, M/C and AmEx to consolidate credit card debt at lower rates. They want a credit card to verify that my account was in good standing. Yea!! Right!! I heard a rumor that they must pay $2500 per call for each violation. That's $15,000 they owe me!! Now, how do I collect?